9605 Medicine courses

Start learning Dental Assistant Training: Basics that will give you enough knowledge and skills to build your dream career. About this course This Dental Assistant Training: Basics helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Dental Assistant Training: Basics is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Dental Assistant Training: Basics is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Dental Assistant Training: Basics related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: An Overview of Dental Assisting Module 02: Instruments for general dentistry Module 03: Management of a Dental Office Module 04: Dental Assistant Professional Course Content Dental Assisting Module 01: An Overview of Dental Assisting 00:28:00 Module 02: Instruments for general dentistry 00:11:00 Module 03: Management of a Dental Office 00:19:00 Module 04: Dental Assistant Professional 00:15:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview of Healthcare GDPR Basics Join our Healthcare GDPR Basics course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Healthcare GDPR Basics course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Healthcare GDPR Basics course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: This Healthcare GDPR Basics Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Healthcare GDPR Basics. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Healthcare GDPR Basics course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Healthcare GDPR Basics is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Healthcare GDPR Basics course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Healthcare GDPR Basics Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Module 1: Introduction to Healthcare GDPR Introduction to Healthcare GDPR 00:17:00 Module 2: Data Governance in Healthcare Data Governance in Healthcare 00:18:00 Module 3: Healthcare Data Subject Rights and Obligations Healthcare Data Subject Rights and Obligations 00:19:00 Module 4: Protecting Health Data Protecting Health Data 00:17:00 Module 5: GDPR Obligations and Sensitive Data GDPR Obligations and Sensitive Data 00:19:00 Module 6: Transferring Health Data Transferring Health Data 00:19:00 Module 7: Consent and Lawful Bases for Healthcare Data Processing Consent and Lawful Bases for Healthcare Data Processing 00:18:00 Module 8: Rights of Data Subjects Rights of Data Subjects 00:19:00 Module 9: Safeguarding Healthcare Data Safeguarding Healthcare Data 00:19:00 Module 10: Protecting Health Data in the Modern Age Protecting Health Data in the Modern Age 00:18:00 Module 11: Cross-Border Health Data Cross-Border Health Data 00:18:00 Module 12: Medical Research Medical Research 00:18:00

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Care Certificate (Standards 1 to 15) - QLS Endorsed Imagine you could be a reason behind a person's smile. How satisfying will it be for you if you could help your patients with care and support in a caring, safe, and high-quality manner? Well, we are exactly here for that to help you boost your self-worth in your work setting with our comprehensive Care Certificate course! Comprising fifteen standards, this Care Certificate course is giving you the best of its service to motivate your inner self and push your limits in the health & social care profession! This Certificate in Care Certificate Preparation at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! So, don't hesitate to enrol now and discover the endless possibilities opened by this Care Certificate training and show off your skills like a pro! Why Prefer This Care Certificate Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Care Certificate course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Get instant access to this Care Certificate course. Learn Care Certificate essentials from anywhere in the world Care Certificate course is affordable and simple to understand Care Certificate course is entirely online, interactive lesson with voiceover audio Lifetime access to the Care Certificate course materials Care Certificate course comes with 24/7 tutor support Care Certificate Take a step toward a brighter future! *** Course Curriculum of Care Certificate*** Here is the curriculum breakdown of the Care Certificate course: Standard 1: Understand Your Role Standard 2: Your personal development Standard 3: Duty of Care Standard 4: Equality and Diversity Standard 5: Work in a person-centered way Standard 6: Communication Standard 7: Privacy and dignity Standard 8: Fluids and nutrition Standard 9: Mental Health, Dementia, and Learning Disabilities Standard 10: Safeguarding Adults Standard 11: Safeguarding Children Standard 12: Basic life support Standard 13: Health and Safety Standard 14: Handling information Standard 15: Infection control Assessment Process of Care Certificate After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Certificate in Care Certificate Preparation at QLS Level 2 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Care Certificate This Care Certificate course is for you if you: Want to have a deeper insight into Care Certificate Actively working on Care Certificate and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Care Certificate field. Requirements Care Certificate You will not need any prior background or expertise to complete this Care Certificate course. Career path Care Certificate This Care Certificate course is ideal for anyone looking to secure a role in the social care sector. Certificates Certificate of completion Digital certificate - £10 Certificate in Care Certificate Preparation at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Care Certificate Preparation at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Level 2 & 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) 3 Exclusive Health & Social Care Package Latest Course Curriculum (Updated July 23) Free MCQ Exam Video Based Course Unlimited Retake Do you wish to work in the rewarding Health Social Care : Health & Social Care industry and help people achieve success in their daily lives? Have you thought about working as a nurse, paramedic, health visitor, or social worker? Are you looking for a way to break into the industry? If so, this Health Social Care : Level 3 Health & Social Care Diploma course can help you gain the information and skills you need to develop your career and open doors to exciting Health Social Care : Health & social care opportunities. Courses Are Included in this Health Social Care : Health & Social Care Bundle: Course 01: Level 3 Award in Health & Social Care Course 02: Level 6 Diploma in Health & Social Care Management Course 03: Care Certificate (Standards 1 to 15) Course 04: Advanced Diploma in Child Care Main Course: Level 3 Award in Health & Social Care Free Courses are including with this Health Social Care : Health & Social Care Course Along with The Health Social Care : Health & Social Care Course, We Offer a free Level 6 Diploma in Health & Social Care Management Course Along with The Health Social Care : Health & Social Care Course, We Offer a free Care Certificate (Standards 1 to 15) Course Along with The Health Social Care : Health & Social Care Course, We Offer a free Advanced Diploma in Child Care Course Why Choose Health Social Care : Health & Social Care Course From Wise Campus? Health Social Care : Self-paced course, access available from anywhere in the world. Health Social Care : High-quality study materials that are easy to understand. Health Social Care : Health & Social Care Course developed by industry experts. Health Social Care : After each module, there will be an MCQ quiz to assess your learning. Health Social Care : Assessment results are generated automatically and instantly. Health Social Care : 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Health Social Care : Health & Social Care course. Special Offers of this Health & Social Care Course This Health & Social Care Course includes a FREE PDF Certificate. Lifetime access to this Health & Social Care Course Instant access to this Health & Social Care Course Get FREE Tutor Support to this Health & Social Care: Health & Social Care Course Level 2 & 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Embark on a transformative journey with our comprehensive Health & Social Care course designed to empower you with the knowledge and skills needed to excel in this dynamic field. Whether you're a seasoned professional or just starting your career, our program is tailored to elevate your expertise in Health & Social Care. Who is this course for? Level 2 & 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Anyone interested in pursuing a career in one of the following fields might consider taking our Health Social Care : Health & Social Care course Requirements Level 2 & 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) To enrol in this Health Social Care : Health & Social Care Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Health Social Care : Health & Social Care Course. Be energetic and self-motivated to complete our Health Social Care : Health & Social Care Course. Basic computer Skill is required to complete our Health Social Care : Health & Social Care Course. If you want to enrol in our Health Social Care : Health & Social Care Course, you must be at least 15 years old. Career path Level 2 & 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15)

Register on Child Life Specialist today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Child Life Specialist course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course? Receive a e-certificate upon successful completion of the course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description (including method of assessment and certificate): The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Child Life Specialist is ideal for those who already work in this sector or are aspiring experts. This Child Life Specialist course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Child Life Specialist is open to all students and has no formal entry requirements. To study the Child Life Specialist course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: This Child Life Specialist course will assist you to get your desired job in the relevant field. The course will also progress your career, regardless of your present job status. You could explore a number of job roles for you to fill as you complete this Child Life Specialist course.

Overview of Control and Administration of Medication Join our Control and Administration of Medication course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Control and Administration of Medication course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Control and Administration of Medication course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Control and Administration of Medication Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Control and Administration of Medication. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Control and Administration of Medication course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Control and Administration of Medication is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Control and Administration of Medication course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Control and Administration of Medication Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Control and Administration of Medication Introduction to Control and Administration of Medication 00:16:00 Module 02: Legislation and Regulations Legislation and Regulations 00:20:00 Module 03: Medication Safety Medication Safety 00:18:00 Module 04: Safe Handling of Medication Safe Handling of Medication 00:18:00 Module 05: Safe Administration of Medication Safe Administration of Medication 00:15:00 Module 06: Prescribing Medication Safely Prescribing Medication Safely 00:16:00 Module 07: Different Types of Medication Different Types of Medication 00:18:00 Module 08: Supply, Storage and Disposal Supply, Storage and Disposal 00:15:00 Module 09: Documentation and Record Keeping Documentation and Record Keeping 00:17:00

Dyslexia course will discuss dyslexia’s definition, types, diagnosis, and effective management strategies.

Unlock the potential to support and understand those with dyslexia with our comprehensive Dyslexia Awareness Online Course. Dive deep into the world of dyslexia through expertly crafted modules that equip you with the knowledge and skills to make a real difference. Key Features: CPD Certified Developed by Specialist Lifetime Access The Dyslexia Awareness Online Course helps learners understand what dyslexia is and how it affects people. Participants will learn about the challenges those with dyslexia face in their learning and daily life. The course covers different ways to support individuals with dyslexia, both at home and in school, using various teaching strategies and cognitive approaches. Learners will explore how schools can better accommodate students with dyslexia and create a more inclusive environment. Additionally, the course provides an overview of the laws and rights that protect people with dyslexia, ensuring they receive the support they need. By the end of the course, participants will have a comprehensive understanding of dyslexia, enabling them to offer effective support and advocacy. Course Curriculum Module 01: Introduction to Dyslexia Module 02: Dyslexia and Learning Difficulties Module 03: Cognitive Approaches in Dyslexia Module 04: Dyslexia at School Module 05: The Laws Relating to Dyslexia Learning Outcomes: Understand the key concepts and definitions of dyslexia. Identify common learning difficulties associated with dyslexia. Explore cognitive approaches for supporting individuals with dyslexia. Analyse the impact of dyslexia in a school environment. Understand legal frameworks relating to dyslexia support. Develop strategies to assist dyslexic learners in educational settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Teachers seeking to support dyslexic students. Parents of children with dyslexia. Educational psychologists and counsellors. Special education needs coordinators. School administrators and policy makers. Career path Special Education Teacher Educational Psychologist Learning Support Assistant Dyslexia Specialist Tutor SEN Coordinator Educational Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.