Overview In order to provide proper medical facilities to the patient, it is vital to provide smooth customer service. Learn how to offer quality service and allow them to have a good experience from the Patient Customer Service Course. Whether you are an aspiring professional or already working in the medical sector, this course will come in handy. The course is designed to provide you with an excellent learning experience. You will be able to familiarise yourself with different areas of patient customer service. Here, you will be able to improve your skills such as operative, organising skills, filling skills and learn how to assist your customers effectively. The course will also include lessons on medical jargon and terminology. By the end of the course, you will develop the competence to handle difficult customers. Along with effective skills, the course will also provide you with a certificate of achievement. This certificate will increase your employability in the relevant fields. Join now! Course Preview Learning Outcomes Get introduced to the different areas of patient customer service Learn how to effectively provide customer services to the patient Improve your operative and organising skills Enhance your knowledge of medical jargon and terminology Build your expertise in effective filing systems Become proficient in dealing with difficult customers Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Patient customer service Filing medical records Organising schedules Who Should Take This Patient Customer Service Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Patient Customer Service Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Patient Customer Service Course Certification After completing and passing the Patient Customer Service Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Patient Customer Service Course will equip you with effective skills and abilities and help you explore career paths such as Medical Receptionist Patient Services Coordinator Medical Administrator Customer Experience Specialist Healthcare Team Leader Module 01: Introduction To Patient Customer Service Introduction to Patient Customer Service 00:25:00 Module 02: Effective Patient Customer Service Training Effective Patient Customer Service Training 00:26:00 Module 03: Areas Of Patient Customer Service Areas of Patient Customer Service 00:36:00 Module 04: Customer Service Operative Skills Customer Service Operative Skills 00:36:00 Module 05: Organising Schedules Organising Schedules 00:44:00 Module 06: Medical Jargon And Terminology Medical Jargon and Terminology 00:44:00 Module 07: Effective Filing Systems In Medical Offices Effective Filing Systems in Medical Offices 00:35:00 Module 08: Patient Customer Service Soft Skills Patient Customer Service Soft Skills 00:28:00 Module 09: What Customer Service Is To Different Medical Professionals What Customer Service Is to Different Medical Professionals 00:36:00 Module 10: Providing Customer Service And Support To Colleagues Providing Customer Service and Support to Colleagues 00:27:00 Module 11: Handling Difficult Customers Handling Difficult Customers 00:38:00 Assignment Assignment - Patient Customer Service Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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Medicine: Medicine Course Online Are you a medical student, or would you like to become a Registered Nurse? This exclusive Medicine: Medicine Course will teach you about the standards and legislation guiding the safe handling of medicines, as well as increase your knowledge of the classifications of medicine. The Medicine: Medicine Course will teach you best practices for prescribing, checking, obtaining, and dispensing medicines, making it ideal for anyone starting a medical career. You will also learn about the various routes by which medicine is administered, as well as topics like contraindications and record-keeping. Special Offers of this Medicine: Medicine Course This Medicine: Medicine Course includes a FREE PDF Certificate. Lifetime access to this Medicine: Medicine Course Instant access to this Medicine: Medicine Course Get FREE Tutor Support from Monday to Friday in this Medicine: Medicine Course Main Course: Control and Administration of Medicine Courses with Medicine: Medicine Course: Course 01: Diabetes Awareness Training Course 02: Level 2 Award in Awareness of Dementia Course 03: Level 5 Diploma in Medical & Clinical Administration [ Note: Free PDF certificate as soon as completing the Medicine: Medicine Course] Medicine: Medicine Course Online Industry Experts Designed this Medicine: Medicine Course into 09 detailed modules. Course Curriculum of Control and Administration of Medicine Training Course Module 01: Overview of Medicine Management Module 02: Significance of Medicine Management Module 03: The Best Way Medicine Can be Prescribed. Module 04: Common Issues in Pharmacological Management Module 05: Administering Common Medicines Module 06: Defining Palliative Care Module 07: Medicine Optimization and its Four Principles Module 08: Handling Medication in Residential Aged Care Facilities (RACFs) Module 09: Law and Legislation Concerning Medicines Assessment Method of Medicine: Medicine Course After completing each module of the Medicine: Medicine Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Medicine: Medicine Course After completing the MCQ/Assignment assessment for this Medicine: Medicine Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medicine: Medicine Course Online This Medicine: Medicine Course is suitable for medical students, and anyone interested in a career in health care. It is ideal for those new to the industry and learning key best practices. Requirements Medicine: Medicine Course Online Students who intend to enrol in this Medicine: Medicine Course must meet the following requirements: Medicine: Good command of the English language Medicine: Must be vivacious and self-driven. Medicine: Basic computer knowledge Medicine: A minimum of 16 years of age is required. Career path Medicine: Medicine Course Online Certificates Certificate of completion Digital certificate - Included
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Dive into the dynamic and vital world of paramedic sciences with the 'Paramedicine Study' course. This curriculum spans the basics, from understanding human anatomy to mastering common medical emergencies. As you navigate through each module, you'll uncover paramedics' pivotal roles in healthcare, ensuring immediate and effective response during crises. It's not merely about attending to emergencies; it's about understanding the very fabric of life, tending to the youngest patients, ensuring the utmost safety against infections, and even maintaining the very vehicle that could mean life or death for someone. The course encapsulates an extensive range of subjects, giving learners a comprehensive grasp of medical emergencies, patient assessment, and legal considerations. With insights into paediatric care, fluid balances, and even ambulance upkeep, this course offers a holistic approach to pre-hospital care. In a world where every second can mean the difference between life and death, paramedicine ensures you're always a step ahead, ready to make that vital difference. Moreover, the curriculum integrates the nuances of legalities and ethics in paramedical practices. From the initial response to ensuring a patient's rights are upheld, the journey to becoming a proficient paramedic demands both medical understanding and a solid moral compass. The 'Paramedicine Study' course promises to equip learners with both. Learning Outcomes: Acquire a comprehensive introduction to the field of paramedicine and its importance. Understand basic human anatomy and its relevance to paramedic practice. Gain proficiency in providing basic first aid and paediatric first aid. Recognize and manage common injuries encountered in emergency situations. Develop expertise in infection control measures to ensure patient and responder safety. Learn to respond to various medical emergencies, including cardiac events and respiratory distress. Master the initial assessment process to determine appropriate care priorities. Understand fluid and electrolyte balance and its significance in paramedic care. Why buy this Paramedicine Study? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Paramedicine Study you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Paramedicine Study course is ideal for Individuals aspiring to become paramedics and seeking a solid foundation in pre-hospital care. Current healthcare professionals interested in transitioning to the field of paramedicine. First responders and emergency medical technicians (EMTs) looking to enhance their skills. Anyone passionate about providing immediate medical care in critical situations. Prerequisites This Paramedicine Study was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Emergency Medical Technician (EMT) - Average Salary: £20,000 - £28,000 per year. Qualified Paramedic - Average Salary: £28,000 - £38,000 per year. Advanced Paramedic - Average Salary: £35,000 - £45,000 per year. Paramedic Team Leader - Average Salary: £40,000 - £50,000 per year. Paramedic Manager or Specialist - Average Salary: £45,000 - £60,000 per year. Course Curriculum Module 1: Introduction to Paramedicine Study Introduction to Paramedicine Study 00:16:00 Module 2: Basic Human Anatomy Basic Human Anatomy 00:15:00 Module 3: Basic First Aid Basic First Aid 00:16:00 Module 4: Paediatric First Aid Paediatric First Aid 00:15:00 Module 5: Common Injuries Common Injuries 00:14:00 Module 6: Infection Control Infection Control 00:18:00 Module 7: Other Medical Emergency Other Medical Emergency 00:23:00 Module 8: Initial Assessment Initial Assessment 00:17:00 Module 9: Fluid and Electrolyte Balance Fluid and Electrolyte Balance 00:20:00 Module 10: Ambulance Maintenance Ambulance Maintenance 00:29:00 Module 11: Medical and Legal Issues Medical and Legal Issues 00:12:00 Assessment Assignment - Paramedicine Study 00:00:00
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Description: This Healthcare Assistant diploma offers learners the opportunity to acquire the skills that are highly valued in this field. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Healthcare Assistant setting. The skills and knowledge gained from this Healthcare Assistant course will enable learners to make meaningful contributions to related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of the Healthcare Assistant Bundle ★★★ Course 01: Healthcare Assistant Training Module 01: Working in Different Healthcare Settings Module 02: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 03: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 04: Maintaining Medical Records Module 05: Confidentiality in a Medical Environment Module 06: Health and Safety Responsibilities Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Mobility and Immobility Issues of Patients in Nursing Module 10: Rights and Responsibilities as a Health and Social Care Worker Module 11: Role as A Caregiver and Healthcare Professional Module 12: Providing Care or Treatment to People Who Lack Capacity Module 13: Managing Service Delivery in Health and Social Care Module 14: Medical Jargon and Terminology Module 15: Effects of Covid-19 on Human Life Module 16: Preventions and Social Measures to Be Taken Module 17: Information Technology in Health Care Module 18: Artificial Intelligence, Data Science and Technological Solutions against Covid-19 =========>>>>> And 19 More Courses <<<<<========= How will I get my Healthcare Assistant Certificate? 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Overview: The world of pharmaceuticals is vast and complex. It's a world where lives are saved, and every single detail matters. And yet, the people who work behind the counter often go unnoticed. Pharmacy technicians play a critical role in ensuring the smooth running of a pharmacy and helping customers understand their medications. If you're looking to break into this field or already work in it, then we have something special for you - the Pharmacy Technician Diploma. From Pharmacology to Medical Law, GDPR in Healthcare to Personal Hygiene, each course has been designed with you in mind. Our Medical Terminology Training course, for instance, will help you to understand and use medical terms effectively. Meanwhile, the Control and Administration of Medicines Online Training Course will teach you everything you need to know about handling and dispensing medication safely and efficiently. But that's not all. We're also offering a hardcopy CPD certificate for the first course, so you can proudly display your achievements and stand out in your job. Don't miss out on this incredible opportunity to advance your career as a pharmacy technician. Enrol in the Pharmacy Technician Diploma today, and discover the endless possibilities that await you. Along with this Pharmacy Assistant & Pharmacy Technician, you will get 10 additional courses, an original hardcopy certificate, a transcript and a student ID card. This Pharmacy Technician Diploma (Online) Bundle Consists of the following Premium courses: Course 01: Pharmacy Assistant & Pharmacy Technician Course 02: Pharmacology Course 03: IsiXhosa for Healthcare: The Pharmacist Course 04: Medication Administration Level 4 Course 05: Control and Administration of Medicines Online Training Course Course 06: Medical Terminology Training Course 07: Medical Transcription Course 08: Medical Law Course 09: GDPR in Healthcare Course 10: Pandemic Disease Awareness Course 11: Personal Hygiene Learning Outcomes for the Pharmacy Technician Diploma: Understand the fundamental skills and knowledge required for a Pharmacy Technician Gain an in-depth understanding of drug classification, administration routes and their effects on the human body Learn to communicate effectively with Xhosa-speaking patients Understand the principles of medication administration and be able to administer medication safely and efficiently Gain a strong foundation in medical terminology and transcription Understand the legal and ethical aspects of working in healthcare and the pharmaceutical industry Develop an awareness of GDPR regulations in the context of healthcare Gain an understanding of personal hygiene and its importance in maintaining good health Description: Begin your journey with Apex Learning right away! The Pharmacy Technician bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Pharmacy Technician expertise and essential knowledge, which will assist you in reaching your goal. ★★★ Course Curriculum of Pharmacy Technician Bundle ★★★ Course 01: Pharmacy Assistant & Pharmacy Technician Introduction to Pharmacy Assistant and Pharmacy Technician Job Role of Pharmacy Technicians Pharmacy Assistant Patient Counselling Guide Communication in Pharmacy Settings The Pharmacy Team and Practices Prescription and Dispensing in Pharmacies Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Inventory Control and Management in Pharmacies Standard Operating Procedures (SOPs) Health and Safety Risks Assessment and Pharmaceutical Terminology ---------- And 10 More Courses ---------- How will I get my Pharmacy Technician Certificate? After successfully completing the Pharmacy Technician course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this course for? This Pharmacy Technician Diploma (Online) is for everyone who is interested in this topic. Career path A Pharmacy Technician Diploma (Online) is a useful CPD certificate to possess and would be beneficial for any profession or career from any industry you are in, such as: Pharmacist's Assistant Pharmacy Technician Hospital Clerk Pharmacist
Royal College of Chiropractors and First Aid for Life specialist chiropractor first aid course covering specific medical emergencies in a chiropractic setting (3 hours verifiable CPD) This RCC first Aid and 3 hours verifiable CPD for chiropractors course is a specialist first aid course covering specific medical emergencies in a chiropractic setting. Including topics such as recognising a stroke or pneumothorax, fainting (syncope), head injuries, diabetes and hypoglycaemia, managing spinal injuries in an emergency situation and much more. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. The RCC first Aid and 3 hours verifiable CPD for chiropractors course is equivalent to 3 hours of verifiable CPD and you will have continuous access to the course for 12 months. This course fulfils the criteria for Appointed Person first aid training, however a more comprehensive practical course is required in order to be a full First Aider. This training does not seek to replace a practical first aid course and practical training is strongly recommended in order to prepare fully for medical emergencies and to experience the force required for CPR and learn exactly how to roll someone into the recovery position and other practical skills. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency Keep yourself safe Priorities of Treatment Preparing for an emergency Helpful information What to put in your First Aid kit Information to give the Emergency Services Role of the First Aider The Primary Survey – How to help in an Emergency Danger Response Airway Breathing Chest Wounds Collapsed Lung or a sucking chest wound Flail Chest Fainting Head Injuries What to look for and what to do Suspected brain injury Compression and concussion Skull Fracture Strokes and Trans Ischaemic Attacks Spinal Injuries Log rolling someone into recovery position Diabetic emergencies Useful advice Final Lesson & quiz
Dive into the intricate world of Phlebotomy, a realm where science meets human care. Unfurl the tapestry of this vital medical procedure, from understanding the essence of our life force-blood to the complexities of extracting it safely. The course commences with a robust introduction, setting a solid foundation and gradually unravelling the mysteries of blood circulation, its diverse functions and rich composition. Harness the power of knowledge as you acquaint yourself with an arsenal of phlebotomy tools. Master the art of routine venipuncture and learn to navigate the occasional challenges that may arise. But that's just the tip of the iceberg-your journey with dermal punctures beckons, alongside specialised blood collection techniques that cater to unique requirements. And in an era where safety stands paramount, the curriculum culminates by arming you with the best practices in infection control and comprehensive risk management strategies. But why stop at understanding? With an emphasis on quality assessment and management, our curriculum ensures you're not just learning the ropes but are well-prepared to weave excellence into your future endeavours. With each exploration, you're one step closer to making a palpable difference in healthcare, underlining phlebotomists' invaluable role in patient care and diagnostics. Learning Outcomes: Gain a foundational understanding of phlebotomy and its importance in healthcare. Learn about blood circulation, its functions, and the composition of blood components. Acquire proficiency in handling phlebotomy equipment and performing routine venipuncture. Understand potential complications and pre-examination variables associated with venipuncture. Develop skills in dermal puncture techniques and its application. Explore quality assessment and management techniques in the context of phlebotomy. Learn about special blood collection procedures for specific medical requirements. Master infection control measures and risk management in phlebotomy practice. Why buy this Phlebotomy? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Phlebotomy you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Phlebotomy course is ideal for Aspiring phlebotomists seeking to build a strong foundation in blood collection techniques. Healthcare professionals, such as nurses and medical assistants, wanting to enhance their skills. Medical laboratory assistants and technicians looking to expand their knowledge in phlebotomy. Students pursuing careers in the medical field who want to learn a critical skill. Prerequisites This Phlebotomy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Phlebotomist - Average Salary: £20,000 - £25,000 per year. Medical Laboratory Assistant - Average Salary: £18,000 - £22,000 per year. Medical Assistant - Average Salary: £18,000 - £24,000 per year. Healthcare Assistant - Average Salary: £16,000 - £22,000 per year. Medical Technologist - Average Salary: £25,000 - £35,000 per year. Course Curriculum Phlebotomy Module 01: Introduction to Phlebotomy 00:18:00 Module 02: Blood Circulation, Function, and Composition 00:28:00 Module 03: Phlebotomy Equipment 00:17:00 Module 04: Routine Venipuncture 00:25:00 Module 05: Venipuncture Complications and Pre-Examination Variables 00:27:00 Module 06: Dermal Puncture 00:15:00 Module 07: Quality Assessment and Management in Phlebotomy 00:20:00 Module 08: Special Blood Collection Procedure 00:16:00 Module 09: Infection Control and Risk Management 00:20:00 Mock Exam Mock Exam - Phlebotomy 00:20:00 Final Exam Final Exam - Phlebotomy 00:20:00
Administration: Medical Administration Advance Your Career with the Level 5 Diploma in Medical & Clinical Administration! Are you ready to take your career to the next level? Our Level 5 Diploma in Medical & Clinical Administration is specifically designed to equip you with essential skills in medical administration. This comprehensive course covers key aspects of medical administration, ensuring you master the nuances of healthcare administration. You’ll learn how to efficiently manage records and schedules, a vital part of medical administration. Understanding patient confidentiality is crucial in medical administration, and we emphasize this throughout the course. Gain hands-on experience in various areas of medical administration that will prepare you for real-world challenges. Enroll today and position yourself as a leader in medical administration! With our Level 5 Diploma in Medical & Clinical Administration, you’ll excel in the dynamic field of medical administration! In the Level 5 Diploma in Medical & Clinical Administration, you will dive deep into the core principles of medical administration. Our curriculum is designed to provide a robust understanding of medical administration practices that are essential for effective healthcare delivery. Throughout the course, you will explore various facets of medical administration, including efficient patient record management and streamlined scheduling within medical administration. Our expert instructors will guide you in mastering medical administration tasks while ensuring compliance with industry standards. By focusing on patient confidentiality and ethical practices in medical administration, you’ll be well-prepared to tackle the challenges of the healthcare environment. Join us and enhance your skills in medical administration, setting yourself apart in this vital field of medical administration! Special Offers of this Administration: Medical Administration Course This Administration: Medical Administration Course includes a FREE PDF Certificate. Lifetime access to this Administration: Medical Administration Course Instant access to this Administration: Medical Administration Course Get FREE Tutor Support to this Administration: Medical Administration Course Administration: Medical Administration Unlock your potential with the Level 5 Diploma in Medical & Clinical Administration! This course offers comprehensive training in medical administration, focusing on key administration skills. Master medical administration practices, enhance your understanding of administration protocols, and excel in your career with our expert-led medical administration curriculum. Enroll today! Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Level 5 Diploma in Medical & Clinical Administration course. Who is this course for? Administration: Medical Administration This Level 5 Diploma in Medical & Clinical Administration course is ideal for individuals who want to start or advance their careers in Medical Reception and Medical Administration roles. Requirements Administration: Medical Administration To enrol in this Level 5 Diploma in Medical & Clinical Administration Course, students must fulfil the following requirements. To join in our Administration: Medical Administration Course, you must have a strong command of the English language. To successfully complete our Administration: Medical Administration Course, you must be vivacious and self driven. To complete our Administration: Medical Administration Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Administration: Medical Administration Course. Career path Administration: Medical Administration After completing this Level 5 Diploma in Medical & Clinical Administration course, you will be able to pursue a variety of careers, including: Healthcare Administrator GP Receptionist Patient Coordinator Medical Assistant Medical Receptionist