1 Day - 8 CPD HoursIncluding managing conflict and dealing with difficult people &amp; situationsThis is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service.The course is suitable for all those involved in the provision of healthcare.

1 Day - 8 CPD Hours
Including managing conflict and dealing with difficult people & situations
This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service.
The course is suitable for all those involved in the provision of healthcare.

M&K Update Ltd

Emergency Medicine (EM)

Doctor

Medical Receptionist

Nursing & Midwifery

Bereavement

Medicine & Nursing

Paramedic

This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service.

Customer Service Essentials in Healthcare

2 Day - 16 CPD HoursThis course will equip non-registrants to allocate patients safely into face to face or telephone appointments, with an appropriate practitioner or service. The course will also equip non-registered staff to question for, recognise and allocate patients with urgent health needs.

2 Day - 16 CPD Hours
This course will equip non-registrants to allocate patients safely into face to face or telephone appointments, with an appropriate practitioner or service. The course will also equip non-registered staff to question for, recognise and allocate patients with urgent health needs.

Healthcare Assistant

Healthcare Workers

This course will equip non-registrants to allocate patients safely into face to face or telephone appointments, with an appropriate practitioner or service. The course will also equip non-registered staff to question for, recognise and allocate patients with urgent health needs.


1 Educators providing Medical Receptionist courses in Manchester

pitman training centre manchester

Manchester

Courses matching "Medical Receptionist"

Customer Service Essentials in Healthcare

By M&K Update Ltd

Telephone Signposting and Triage for Receptionists and HCAs

By M&K Update Ltd

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