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181 Medical Receptionist courses delivered Online

Professional Receptionist Skills Diploma

By iStudy UK

Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Professional Receptionist Skills Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Professional Receptionist Skills Diploma - Old Version Module 1: Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 01:00:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Interpersonal Skills Development Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Professional Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Skills Diploma 00:30:00

Professional Receptionist Skills Diploma
Delivered Online On Demand4 days
£25

Receptionist

5.0(10)

By Apex Learning

Overview This comprehensive course on Receptionist will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Receptionist comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Receptionist. It is available to all students, of all academic backgrounds. Requirements Our Receptionist is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 15 lectures • 06:34:00 total length •Introduction to Reception and Receptionist: 00:26:00 •Business Telephone Skills: 00:19:00 •Representing Your Boss and Company: 00:34:00 •Mail Services and Shipping: 00:25:00 •Travel Arrangements: 00:24:00 •Organising Meeting and Conferences: 00:24:00 •Time Management: 00:35:00 •Record Keeping and Filing Systems: 00:28:00 •Business Writing Skills: 00:40:00 •Organisational Skills: 00:25:00 •Communication Skills: 00:25:00 •Customer Service: 00:16:00 •Effective Planning and Scheduling: 00:46:00 •Invoicing/Petty Cash: 00:27:00 •Assignment - Receptionist: 00:00:00

Receptionist
Delivered Online On Demand6 hours 34 minutes
£12

Office Skills & Administration (Office Management)Training for Receptionist & Executive PA

By Wise Campus

Office Skills & Administration (Office Management) Training for Receptionist & Executive PA Enhance your communication, time management, and problem solving skills with our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course! Are you willing to lead the managerial function in an organisation? Our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is a comprehensive program for you to enhance your knowledge and skills in this field. The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is divided into 13 modules, each of which focuses on a distinct management topic. The Foundations of Office Administration and the Basics of Microsoft Office Skills are covered in order in the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You will learn about mail services, shipment information, and quality maintenance from our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. This Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course module will show you how to manage risks and challenges that you may encounter in your professional life. You will also learn business strategy, etiquette rule-making, and marketing technology in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You could look into a variety of job options after completing the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Don't pass up this chance to make an investment in your future. Enroll in the Office Management and Administration course right away to begin your successful learning journey. Learning Outcomes Know about the fundamentals of Office Administration. Recognize the opportunities in Office Administration. Learn about the requirements, duties and responsibilities of Office Administration. Get knowledge about how to develop effective skills for office management and administration and how to become a great office administrator. Get an overview of shipping and mail services in the UK. Learn about royal mail services and the alternatives to royal mail. Understand the ways to create effective plans and schedules and Work Breakdown Structure (WBS)in project management. Get the ultimate guide to project planning. Recognize the importance and processes of risk management. Acknowledge effective techniques and skills to develop business writing skills. Know about business document structure, meaning and the importance of editing and Proofreading. Get an overview of time management. Learn about the basics of Microsoft Office Skills and the key benefits of using Microsoft Office Skills. Main Course: Level 5 Office Management and Administration Free Courses are including with this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Along with The Level 5 Office Management and Administration Course, We Offer a free Diploma in Medical Receptionist and Secretary Course Along with The Level 5 Office Management and Administration Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Office Skills & Administration (Office Management) Training for Receptionist & PA Course This Office Skills & Administration (Office Management) Training for Receptionist & PA Course includes a FREE PDF Certificate. Lifetime access to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Instant access to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Get FREE Tutor Support to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Office Skills & Administration (Office Management) Training for Receptionist & Executive PA The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course will help you better understand Job Search and Interview Skills and other important topics. You will have learned all of the necessary skills and knowledge to be successful in this sector after completing the Office Administration and Management course. The office management and administration course will help you better understand Job Search and Interview Skills and its key areas. You will have achieved all of the necessary skills and knowledge to be successful in this industry by completing an Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Who is this course for? Office Skills & Administration (Office Management) Training for Receptionist & Executive PA For individuals hoping to get a head start or who want to become future professionals in this Office Management and Administration field, the Office Management and Administration course is perfect. This Office Management and Administration course has been created to strengthen your CV and increase your competence. Requirements Office Skills & Administration (Office Management) Training for Receptionist & Executive PA To enrol in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate Course, students must fulfil the following requirements. To join in our Course, you must have a strong command of the English language. To successfully complete our Course, you must be vivacious and self driven. To complete our Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Office Skills & Administration (Office Management) Training for Receptionist & Executive PA You will be able to grasp your abilities for a career in the appropriate employment field, such as: Office Management Assistant, Officer, or Office Management and Administration, after completing the Office Management and Administration course.

Office Skills & Administration (Office Management)Training for Receptionist & Executive PA
Delivered Online On Demand10 hours 54 minutes
£12

The Reception Workstation

4.5(3)

By Studyhub UK

Step into the world of front office operations with 'The Reception Workstation,' a course designed to elevate your professional skills in the heart of customer interaction. Picture yourself as the first point of contact, where each guest's experience begins with your greeting. The course starts with an engaging introduction to the reception role, laying the groundwork for what it takes to be the face of an organisation. It's not just a job; it's an art form that combines efficiency, professionalism, and warmth. As you journey through the modules, you will discover the core skills essential for a stellar receptionist. From mastering the nuances of the reception area to handling phone calls with grace and managing messages with precision, each module is a step towards excellence. You will learn the intricacies of scheduling, ensuring that appointments flow seamlessly. Further, the course delves into administrative responsibilities and document management, skills crucial for the smooth operation of any business. Concluding with safety, security protocols, and ways to enhance guest experiences, you emerge not just skilled but exceptional in delivering first impressions that last. Learning Outcomes Understand the critical role and responsibilities of a receptionist. Develop key skills for effective communication and message handling. Learn to manage the reception area efficiently. Acquire proficiency in scheduling and appointment coordination. Master administrative tasks and understand safety and security protocols. Why choose The Reception Workstation course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is The Reception Workstation course for? Aspiring receptionists and front desk personnel. Administrative staff looking to enhance their skill set. Customer service professionals in hospitality and corporate sectors. Office managers overseeing front desk operations. Anyone interested in a career in front office management. Career path Receptionist - £18,000 to £25,000 Front Office Manager - £22,000 to £30,000 Customer Service Representative - £19,000 to £27,000 Administrative Assistant - £20,000 to £26,000 Office Coordinator - £21,000 to £28,000 Guest Experience Manager - £23,000 to £32,000 Prerequisites This The Reception Workstation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Reception Workstation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Reception Role Introduction to the Reception Role 00:22:00 Module 02: Essential Reception Skills Essential Reception Skills 00:22:00 Module 03: Understanding the Reception Workstation Understanding the Reception Workstation 00:22:00 Module 04: Handling Phone Calls and Messages Handling Phone Calls and Messages 00:21:00 Module 05: Scheduling and Appointments Scheduling and Appointments 00:22:00 Module 06: Administrative Tasks and Document Management Administrative Tasks and Document Management 00:22:00 Module 07: Safety and Security Protocols Safety and Security Protocols 00:23:00 Module 08: Enhancing Guest Experience Enhancing Guest Experience 00:22:00 Mock Exam Mock Exam - The Reception Workstation 00:20:00 Final Exam Final Exam - The Reception Workstation 00:20:00

The Reception Workstation
Delivered Online On Demand3 hours 36 minutes
£10.99

Reception Manager - Front Desk Management and Customer Service

By Compliance Central

Are you looking to enhance your Reception Manager skills? If yes, then you have come to the right place. Our comprehensive course on Reception Manager will assist you in producing the best possible outcome by mastering the Reception Manager skills. The Reception Manager course is for those who want to be successful. In the Reception Manager course, you will learn the essential knowledge needed to become well versed in Reception Manager. Our Reception Manager course starts with the basics of Reception Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Reception Manager course is intuitive and easy to understand. Why would you choose the Reception Manager course from Compliance Central: Lifetime access to Reception Manager course materials Full tutor support is available from Monday to Friday with the Reception Manager course Learn Reception Manager skills at your own pace from the comfort of your home Gain a complete understanding of Reception Manager course Accessible, informative Reception Manager learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Reception Manager Study Reception Manager in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Reception Manager Course Reception Manager Curriculum Breakdown of the Reception Manager Course Course Outline: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Reception Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Reception Manager. It is also great for professionals who are already working in Reception Manager and want to get promoted at work. Requirements To enrol in this Reception Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path Hotel Front Desk Manager: £25,000 to £40,000 per year Customer Service Manager: £30,000 to £50,000 per year Event Coordinator: £22,000 to £35,000 per year Guest Relations Manager: £28,000 to £45,000 per year Office Manager: £25,000 to £40,000 per year Concierge Manager: £28,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Reception Manager - Front Desk Management and Customer Service
Delivered Online On Demand7 hours
£12

Administrative Receptionist

By NextGen Learning

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Administrative Receptionist. This Administrative Receptionist is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Administrative Receptionist course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Administrative Receptionist course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in our course today! What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Administrative Receptionist is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Administrative Receptionist and explore the key topics such as: Administrative Receptionist Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the Administrative Receptionist course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) Who is this course for? Is This Administrative Receptionist Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Administrative Receptionist course. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path The aim of this exclusive Administrative Receptionist course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Administrative Receptionist
Delivered Online On Demand10 hours
£12

Medical Terminology Training

4.8(9)

By Skill Up

Start on a linguistic journey through the intricate world of medical terminology. Unravel the language of healthcare in our comprehensive course.

Medical Terminology Training
Delivered Online On Demand3 weeks
£13.99

Professional Telephone Receptionist Course

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description: Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This Professional Telephone Receptionist Course is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement. Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental verbal communication techniques.  You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone. Different forms of communication will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher [/vc_column_text][/vc_column][/vc_row] Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course - Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Professional Telephone Receptionist Course
Delivered Online On Demand11 hours 40 minutes
£32

Professional Receptionist Diploma - CPD Certified

4.7(26)

By Academy for Health and Fitness

Welcome to your gateway towards becoming an invaluable part of any organization - the Professional Receptionist. Our CPD Certified Professional Receptionist Diploma is your first step into the exciting world of corporate communications. In the heartbeat of any office, the Professional Receptionist sets the tone, greeting, guiding, and facilitating day-to-day operations. Our course is intricately designed to equip you with the theoretical knowledge that every Professional Receptionist needs to thrive. Through our course, you will gain an understanding of the responsibilities and skills required of a Professional Receptionist, from managing schedules to handling client communications. You will delve into topics such as customer service, business communication, time management, and so much more. Take the leap today and propel your career to new heights. As a Professional Receptionist, you hold the key to a smooth-running, efficient workplace. Join our course and make the journey toward becoming the heartbeat of your future organization. Courses Are Included in this Professional Receptionist Diploma - CPD Certified Bundle: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Course 02: Customer Service Training Course 03: Minute Taking Course 04: Developing Interpersonal Skills Course Course 05: Business Training: Communication Skills Course 06: Office Etiquette and Professional Behavior Learning Objectives: Understand the roles and responsibilities of a Professional Receptionist in various business environments. Gain a solid understanding of business communication and its importance in the role of a Professional Receptionist. Learn about effective customer service strategies and their application in a reception setting. Gain insights into time and schedule management, crucial elements of the Professional Receptionist role. Understand the importance of data handling, privacy, and confidentiality in the workplace. Learn about continuous professional development to further enhance your career as a Professional Receptionist. Why Choose Our Professional Receptionist Course? FREE Professional Receptionist Certificate accredited Get a free student ID card with Professional Receptionist Training Get instant access to this Professional Receptionist course. Learn Professional Receptionist from anywhere in the world Professional Receptionist is affordable and simple to understand Professional Receptionist is an entirely online, interactive lesson with voiceover audio Lifetime access to the Professional Receptionist course materials Professional Receptionist comes with 24/7 tutor support So enrol now in this Professional Receptionist Today to advance your career! Start your learning journey straightaway with Professional Receptionist Diploma - CPD Certified! This Professional Receptionist curriculum has been designed by Professional Receptionist experts with years of experience behind them. The course is extremely dynamic and well-paced to help you understand Professional Receptionists with ease. You'll discover how to master the Professional Receptionist skill while exploring relevant and essential topics. Assessment Process of Professional Receptionist Diploma - CPD Certified Once you have completed all the courses in the Professional Receptionist bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in this Professional Receptionist Diploma - CPD Certified. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Professional Receptionist Diploma - CPD Certified
Delivered Online On Demand22 hours
£29

Receptionist Diploma

4.5(3)

By Studyhub UK

Learn about Receptionist Diploma from industry experts and boost your professional skill. This Receptionist Diploma course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Receptionist Diploma. You'll also gain the skills of Receptionist Diploma to excel in your job and tips to master professional skills in no time. You'll be connected with the community of Receptionist Diploma professionals and gain first-hand experience of Receptionist Diploma problem-solving. The Receptionist Diploma  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the Receptionist Diploma, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job. This Receptionist Diploma will provide you with the latest information and updates of Receptionist Diploma. It will keep you one step ahead of others and increase your chances of growth. Why buy this Receptionist Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Receptionist Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Receptionist Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Receptionist Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Receptionist Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:29:00 Module 02: Business Telephone Skills Business Telephone Skills 00:21:00 Module 03: Representing Your Boss and Company Representing Your Boss and Company 00:25:00 Module 04: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 05: Travel Arrangements Travel Arrangements 00:22:00 Module 06: Organising Meeting and Conferences Organising Meeting and Conferences 00:19:00 Module 07: Time Management Time Management 00:25:00 Module 08: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:24:00 Module 09: Business Writing Skills Business Writing Skills 00:25:00 Module 10: Communication Skills Communication Skills 00:19:00 Module 11: Customer Service Customer Service 00:22:00 Module 12: Effective Planning and Scheduling Effective Planning and Scheduling 00:39:00 Module 13: Invoicing/Petty Cash Invoicing/Petty Cash 00:20:00

Receptionist Diploma
Delivered Online On Demand5 hours 16 minutes
£10.99