Name: M.D.D MEDIATION FOR SINGLE PARENTS PACKAGE (SINGLES)
Price: 550 GBP
Availability: InStock

Solihull

Course Description:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As an team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.
Course Topics:
1) Science behind workplace conflicts
2) Understanding Human Behaviour
3) Different Personality Types
4) Conflict Management Styles
5) Conflict Management Strategies
6) Workplace Conflicts
7) Conflict Resolution Agreements
8) Working with difficult people
9) Relationship and reputation management
Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How You Will Benefit:
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Certification:
Once after the training we will provide you the course completion certificate.

Mangates

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.


For more queries, reach out to us: info@mangates.com

Conflict Management 1 Day Training in Solihull

Standard Fee

Early Bird Fee

Wolverhampton

Conflict Management 1 Day Training in Wolverhampton

Edinburgh

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A 5‐day internal mediation training course from one of the UK&rsquo;s leading providers. Designed for organisations wishing to develop and offer a peer mediation service.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional, practical and affordable workplace mediation training</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workplace Mediation</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Workplace mediation has become very popular in the UK. The types of issues covered are varied, but may include; bullying, team conflict, interpersonal differences, disputes over resources, manager/ employee conflict and issues related to grievance handling. There is a very high success rate for this type of intervention.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Course</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Buon Consultancy, is one of the leading mediation training providers in the UK. We have been running this type of training for over 20 years.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Created specifically for the workplace setting and utilising a blend of interactive role play, peer coaching and case‐study based discussion, the course provides a comprehensive skills training for anyone wishing to gain competency in mediating workplace conflict as part of an internal mediation team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This very practical course uses a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. Participants are taught to mediate using co‐mediation. Co‐mediation is &lsquo;best‐ practice&rsquo; for internal peer mediation and utilises two volunteer mediators working together to help their fellow employees solve workplace conflicts.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accredited Trainers</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is taught by a CMC Accredited Mediator. Participants will receive a Certificate in Internal Workplace Mediation Skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no accreditation for internal mediation training in the UK at present. Under the CMC Registration scheme in the UK, our Professional Training Course (7 days + assessment) is recognised by the CMC for Professional Registration. However, this level of registration is not required for internal mediators.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Lead Trainer</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a well known workplace mediator with over 30 years experience as a mediator instructor. Tony is also a qualified workplace psychologist, trainer, educator and author.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony holds Diplomas in Mediation, Conflict Resolution, Counselling and Teaching. Degrees in Psychology and Behavioural Sciences and Post‐ Graduate Qualifications in Education and Psychology. He is also a Certified Employee Assistance Professional (CEAP) and a Registered Civil, Commercial and Workplace Mediator (CMC).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony has extensive adult and tertiary teaching experience and has taught up to Master&rsquo;s Level in Universities and Colleges in Australia and the UK.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Some of the over 1000 organisations Tony has worked with includes; 3M, Accor, Aramco, AXA, the British Council, BP, Coca Cola, CiC, CSR, DAA, Diageo, Dorset Police, DAA, DuPont, EAPA, ENI, Hampshire Council, NHS, Scottish Police College, &amp; the Sydney Olympics.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Comments from previous participants:</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo; One of the best courses I have ever attended!&rdquo; &ldquo;I can&rsquo;t believe how much I learnt&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;...the trainer was excellent and the individual coaching and feedback I received was fantastic&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;I loved that the course focused on the practical skills of how to actually conduct a mediation at work&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;I now have the confidence to conduct a co‐mediation"</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Internal Peer Workplace Mediation Skills Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">5‐day Course (35 hours total)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The training comprises five one‐day sessions. These can be done in two parts with a break between days 3 &amp; 4 or continuous (one‐week). Each day starts at 9:00 and finishes at 5:00.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part One:<br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day One</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Introduction to mediation &amp; models</li><li fr-original-style="" style="box-sizing: border-box;">Workplace mediation framework</li><li fr-original-style="" style="box-sizing: border-box;">The 6‐stage mediation processTM</li><li fr-original-style="" style="box-sizing: border-box;">Suitable for mediation?</li><li fr-original-style="" style="box-sizing: border-box;">Mediation at work DVD</li><li fr-original-style="" style="box-sizing: border-box;">Stage 1‐ pre‐mediation</li><li fr-original-style="" style="box-sizing: border-box;">Role play methodology</li><li fr-original-style="" style="box-sizing: border-box;">Controlling the process</li><li fr-original-style="" style="box-sizing: border-box;">Revision, review</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Two</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Bobby &amp; Taylor Stage 1 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Alex &amp; Sydney Stage 1 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Remaining impartial</li><li fr-original-style="" style="box-sizing: border-box;">Dylan &amp; Ashley Stage 1 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Communication skills for mediation</li><li fr-original-style="" style="box-sizing: border-box;">Active listening skills</li><li fr-original-style="" style="box-sizing: border-box;">Room &amp; furniture setup</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Three</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Revision, review</li><li fr-original-style="" style="box-sizing: border-box;">Guidelines for mediation</li><li fr-original-style="" style="box-sizing: border-box;">Stage 2 overview</li><li fr-original-style="" style="box-sizing: border-box;">Stage 3 ‐ opening statements</li><li fr-original-style="" style="box-sizing: border-box;">Bobby &amp; Taylor Stage 2&amp;3 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Alex &amp; Sydney Stage 2&amp;3 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Core, conditional and crisis techniques</li><li fr-original-style="" style="box-sizing: border-box;">Dylan &amp; Ashley Stage 2&amp;3 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Stage 4 ‐ identify the issues</li><li fr-original-style="" style="box-sizing: border-box;">Reframing</li><li fr-original-style="" style="box-sizing: border-box;">Blockages &ndash; moving people forward</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part Two:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Four</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Revision, review</li><li fr-original-style="" style="box-sizing: border-box;">Stage 5 ‐ negotiation</li><li fr-original-style="" style="box-sizing: border-box;">Bobby &amp; Taylor Stages 4 &amp; 5 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Needs and positions</li><li fr-original-style="" style="box-sizing: border-box;">Brainstorming techniques</li><li fr-original-style="" style="box-sizing: border-box;">Alex &amp; Sydney Stage 4 &amp; 5 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Dylan &amp; Ashley Stage 4 &amp; 5 Role Plays</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Five</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Revision, review</li><li fr-original-style="" style="box-sizing: border-box;">Stage 6 ‐ reach agreement</li><li fr-original-style="" style="box-sizing: border-box;">Bobby &amp; Taylor Stage 6 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Alex &amp; Sydney Stage 6 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Dylan &amp; Ashley Stage 6 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Toolbox tips</li><li fr-original-style="" style="box-sizing: border-box;">Bullying &amp; harassment</li><li fr-original-style="" style="box-sizing: border-box;">Ethics in mediation</li><li fr-original-style="" style="box-sizing: border-box;">Course review &amp; summary</li><li fr-original-style="" style="box-sizing: border-box;">Course evaluation</li></ul>

A 5‐day internal mediation training course from one of the UK’s leading providers. Designed for organisations wishing to develop and offer a peer mediation service.



Professional, practical and affordable workplace mediation training





Workplace Mediation
Workplace mediation has become very popular in the UK. The types of issues covered are varied, but may include; bullying, team conflict, interpersonal differences, disputes over resources, manager/ employee conflict and issues related to grievance handling. There is a very high success rate for this type of intervention.
This Course
Buon Consultancy, is one of the leading mediation training providers in the UK. We have been running this type of training for over 20 years.
Created specifically for the workplace setting and utilising a blend of interactive role play, peer coaching and case‐study based discussion, the course provides a comprehensive skills training for anyone wishing to gain competency in mediating workplace conflict as part of an internal mediation team.
This very practical course uses a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. Participants are taught to mediate using co‐mediation. Co‐mediation is ‘best‐ practice’ for internal peer mediation and utilises two volunteer mediators working together to help their fellow employees solve workplace conflicts.
Accredited Trainers
The course is taught by a CMC Accredited Mediator. Participants will receive a Certificate in Internal Workplace Mediation Skills.
There is no accreditation for internal mediation training in the UK at present. Under the CMC Registration scheme in the UK, our Professional Training Course (7 days + assessment) is recognised by the CMC for Professional Registration. However, this level of registration is not required for internal mediators.
The Lead Trainer
The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a well known workplace mediator with over 30 years experience as a mediator instructor. Tony is also a qualified workplace psychologist, trainer, educator and author.
Tony holds Diplomas in Mediation, Conflict Resolution, Counselling and Teaching. Degrees in Psychology and Behavioural Sciences and Post‐ Graduate Qualifications in Education and Psychology. He is also a Certified Employee Assistance Professional (CEAP) and a Registered Civil, Commercial and Workplace Mediator (CMC).
Tony has extensive adult and tertiary teaching experience and has taught up to Master’s Level in Universities and Colleges in Australia and the UK.
Some of the over 1000 organisations Tony has worked with includes; 3M, Accor, Aramco, AXA, the British Council, BP, Coca Cola, CiC, CSR, DAA, Diageo, Dorset Police, DAA, DuPont, EAPA, ENI, Hampshire Council, NHS, Scottish Police College, & the Sydney Olympics.





Comments from previous participants:
“ One of the best courses I have ever attended!” “I can’t believe how much I learnt”
“...the trainer was excellent and the individual coaching and feedback I received was fantastic”
“I loved that the course focused on the practical skills of how to actually conduct a mediation at work”
“I now have the confidence to conduct a co‐mediation"





Internal Peer Workplace Mediation Skills Course
5‐day Course (35 hours total)
The training comprises five one‐day sessions. These can be done in two parts with a break between days 3 & 4 or continuous (one‐week). Each day starts at 9:00 and finishes at 5:00.


Part One:

Day One
Introduction to mediation & models
Workplace mediation framework
The 6‐stage mediation processTM
Suitable for mediation?
Mediation at work DVD
Stage 1‐ pre‐mediation
Role play methodology
Controlling the process
Revision, review
Day Two
Bobby & Taylor Stage 1 Role Plays
Alex & Sydney Stage 1 Role Plays
Remaining impartial
Dylan & Ashley Stage 1 Role Plays
Communication skills for mediation
Active listening skills
Room & furniture setup
Day Three
Revision, review
Guidelines for mediation
Stage 2 overview
Stage 3 ‐ opening statements
Bobby & Taylor Stage 2&3 Role Plays
Alex & Sydney Stage 2&3 Role Plays
Core, conditional and crisis techniques
Dylan & Ashley Stage 2&3 Role Plays
Stage 4 ‐ identify the issues
Reframing
Blockages – moving people forward


Part Two:
Day Four
Revision, review
Stage 5 ‐ negotiation
Bobby & Taylor Stages 4 & 5 Role Plays
Needs and positions
Brainstorming techniques
Alex & Sydney Stage 4 & 5 Role Plays
Dylan & Ashley Stage 4 & 5 Role Plays
Day Five
Revision, review
Stage 6 ‐ reach agreement
Bobby & Taylor Stage 6 Role Plays
Alex & Sydney Stage 6 Role Plays
Dylan & Ashley Stage 6 Role Plays
Toolbox tips
Bullying & harassment
Ethics in mediation
Course review & summary
Course evaluation

Buon Consultancy

Mediation

Internal Workplace Mediation Skills Course (5 days)

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As a team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.
Target Audience:
Anybody who is interested in learning Conflict Management Skills

Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How Will You Benefit?
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Agenda:
Science behind workplace conflicts
Understanding Human Behavior
Different Personality Types
Conflict Management Styles
Conflict Management Strategies
Workplace Conflicts
Conflict Resolution Agreements
Working with difficult people
Relationship and reputation management
Certification:
Once after the training we will provide you with the course completion certificate.

Conflict Management

The sale ends 5 days before the event starts.

The sale ends 10 days before the event starts.

Birmingham

Conflict Management 1 Day Training in Birmingham

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This two-day course will help you develop and enhance your EI and communication competencies. It will focus on practical skills development that will greatly benefit you individually and in your home and work life</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An exciting and practical 2-day training course from one of the UK&rsquo;s leading providers of communication, leadership and management training. Designed for people wishing to develop and enhance their skills in communication and Emotional Intelligence (EI)</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In his popular book Emotional Intelligence: Why It Can Matter More Than IQ, Psychologist Daniel Goleman brought the idea of EI to the masses. Goleman based his ideas on emerging work in neuroscience that shows that the emotional centres of the brain are involved in everything we think and do and are enormously important in our daily life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence (EI) is the ability to observe, distinguish, control and appraise our emotions. The aim is to use our awareness of EI to manage our behaviour and relationships. This two‐day course will help you develop and enhance your EI and communication skills. It will focus on practical skills development that will greatly benefit all who atiend.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trainer</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony Buon is a psychologist, educator and author. Tony holds graduate and postgraduate degrees in psychology, behavioural sciences and workplace education. He is also an accredited mediator.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He specializes in workplace psychology, leadership and communication. Tony has lectured at leading universities in the UK and Australia. Among the subjects he has taught are psychology, leadership, HRM, education and criminology. He also taught on an accredited MBA programme for Robert Gordon University..</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony was born in Scotland and spent many years living in Australia. Today he lives in London, England. He has worked in more than 35 countries and with many of the world&rsquo;s leading organizations. His work has been featured in publications as diverse as Rolling Stone and the Reader&rsquo;s Digest. He has appeared on CNN, the BBC, Trans‐World Sport and many international television and radio stations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course &amp; EI</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence (EI) has been widely promoted in the press, trade journals and scientific literature. Most people have heard the claims by writers such as Daniel Goleman, who stated &lsquo;it matters twice as much as IQ&rsquo; (Goleman, 1998) or that EI and good communication skills are &lsquo;positively related&rsquo; (Erig&uuml;&ccedil; &amp; K&ouml;se, 2013). A meta‐analysis, also published in 2010, found a positive and significant correlation with job performance (O&rsquo;Boyle et al, 2010).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It has also been strongly argued that EI can improve sales, communication and improve leadership and work‐performance (Pratt et al, 2003).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">EI is about being aware of emotions in yourself and others, and being able to manage those emotions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will cover topics such as; Understanding your personality style, giving feedback to others, dealng with &lsquo;difficult&rsquo; people, removing the barriers to communication, cross‐cultural communication and the science of body‐language.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Comments from previous participants:</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo; ...one of the best courses I have ever attended!&rdquo;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;I can&rsquo;t believe how much I learnt. As an experienced manager, I thought I knew it all, this course truly expanded my people management skills&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;...the trainer was excellent and the individual feedback and advice fantastic&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;This course will make me a better salesman, I have new skills I can use every day in dealing with all my customers&rdquo;</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Develop and identify EI competencies</li><li fr-original-style="" style="box-sizing: border-box;">List barriers to effective communication</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to motivate self and others</li><li fr-original-style="" style="box-sizing: border-box;">Improved competency in EI at multiple levels</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Benefits of attending the course</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Develop practical skills with application in your work and home life</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate the importance and meaning of Emotional Intelligence (EI)</li><li fr-original-style="" style="box-sizing: border-box;">Learn about human psychology</li><li fr-original-style="" style="box-sizing: border-box;">Improve your communication skills</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to give effective feedback to others</li><li fr-original-style="" style="box-sizing: border-box;">Motivate yourself and others in an ap‐ propriate way</li><li fr-original-style="" style="box-sizing: border-box;">Understand your own &lsquo;personality style&rsquo;</li><li fr-original-style="" style="box-sizing: border-box;">Develop your cross‐cultural communica‐ tion skills</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate current issues in managing others effectively</li><li fr-original-style="" style="box-sizing: border-box;">Learn what is true and false about &lsquo;body language&rsquo;</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 1: Understanding EI and Communication</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An EI Framework</li><li fr-original-style="" style="box-sizing: border-box;">EI Competencies</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your personality</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your Emotions</li><li fr-original-style="" style="box-sizing: border-box;">Improving your EI Competency</li><li fr-original-style="" style="box-sizing: border-box;">Giving feedback the EI way</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with &lsquo;difficult&rsquo; people</li><li fr-original-style="" style="box-sizing: border-box;">Education &amp; Credentials &mdash; do they matter?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 2: Applying and Developing your EI</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Barriers to communication</li><li fr-original-style="" style="box-sizing: border-box;">Improving your communication skills</li><li fr-original-style="" style="box-sizing: border-box;">Cross‐cultural communication</li><li fr-original-style="" style="box-sizing: border-box;">The science of Body‐Language</li><li fr-original-style="" style="box-sizing: border-box;">Motivating yourself and others</li><li fr-original-style="" style="box-sizing: border-box;">Being EI on‐line (email/social media use)</li><li fr-original-style="" style="box-sizing: border-box;">Ways to improve your EI</li><li fr-original-style="" style="box-sizing: border-box;">Working on Your EI</li></ul>

This two-day course will help you develop and enhance your EI and communication competencies. It will focus on practical skills development that will greatly benefit you individually and in your home and work life



An exciting and practical 2-day training course from one of the UK’s leading providers of communication, leadership and management training. Designed for people wishing to develop and enhance their skills in communication and Emotional Intelligence (EI)



Introduction
In his popular book Emotional Intelligence: Why It Can Matter More Than IQ, Psychologist Daniel Goleman brought the idea of EI to the masses. Goleman based his ideas on emerging work in neuroscience that shows that the emotional centres of the brain are involved in everything we think and do and are enormously important in our daily life.
Emotional Intelligence (EI) is the ability to observe, distinguish, control and appraise our emotions. The aim is to use our awareness of EI to manage our behaviour and relationships. This two‐day course will help you develop and enhance your EI and communication skills. It will focus on practical skills development that will greatly benefit all who atiend.
Trainer
Tony Buon is a psychologist, educator and author. Tony holds graduate and postgraduate degrees in psychology, behavioural sciences and workplace education. He is also an accredited mediator.
He specializes in workplace psychology, leadership and communication. Tony has lectured at leading universities in the UK and Australia. Among the subjects he has taught are psychology, leadership, HRM, education and criminology. He also taught on an accredited MBA programme for Robert Gordon University..
Tony was born in Scotland and spent many years living in Australia. Today he lives in London, England. He has worked in more than 35 countries and with many of the world’s leading organizations. His work has been featured in publications as diverse as Rolling Stone and the Reader’s Digest. He has appeared on CNN, the BBC, Trans‐World Sport and many international television and radio stations.
The Course & EI
Emotional Intelligence (EI) has been widely promoted in the press, trade journals and scientific literature. Most people have heard the claims by writers such as Daniel Goleman, who stated ‘it matters twice as much as IQ’ (Goleman, 1998) or that EI and good communication skills are ‘positively related’ (Erigüç & Köse, 2013). A meta‐analysis, also published in 2010, found a positive and significant correlation with job performance (O’Boyle et al, 2010).
It has also been strongly argued that EI can improve sales, communication and improve leadership and work‐performance (Pratt et al, 2003).
EI is about being aware of emotions in yourself and others, and being able to manage those emotions.
This course will cover topics such as; Understanding your personality style, giving feedback to others, dealng with ‘difficult’ people, removing the barriers to communication, cross‐cultural communication and the science of body‐language.



Comments from previous participants:
“ ...one of the best courses I have ever attended!”
“I can’t believe how much I learnt. As an experienced manager, I thought I knew it all, this course truly expanded my people management skills“
“...the trainer was excellent and the individual feedback and advice fantastic”
“This course will make me a better salesman, I have new skills I can use every day in dealing with all my customers”



Course Objectives
Develop and identify EI competencies
List barriers to effective communication
Understand how to motivate self and others
Improved competency in EI at multiple levels
The Benefits of attending the course
Develop practical skills with application in your work and home life
Appreciate the importance and meaning of Emotional Intelligence (EI)
Learn about human psychology
Improve your communication skills
Learn how to give effective feedback to others
Motivate yourself and others in an ap‐ propriate way
Understand your own ‘personality style’
Develop your cross‐cultural communica‐ tion skills
Appreciate current issues in managing others effectively
Learn what is true and false about ‘body language’


The Course
Day 1: Understanding EI and Communication
An EI Framework
EI Competencies
Understanding your personality
Understanding your Emotions
Improving your EI Competency
Giving feedback the EI way
Dealing with ‘difficult’ people
Education & Credentials — do they matter?
Day 2: Applying and Developing your EI
Barriers to communication
Improving your communication skills
Cross‐cultural communication
The science of Body‐Language
Motivating yourself and others
Being EI on‐line (email/social media use)
Ways to improve your EI
Working on Your EI

Business Communication Skills

Business Communication

Developing Your Emotional Intelligence (EI) (£1450 total for the 2-day course for up to 15 participants)

General admission

London

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Resolve disputes</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Advice from a qualified professional</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Organise child visiting arrangements</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Decrease conflict</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Resolve underlying issues</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Help with stress</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Decrease tensions between both parties</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Free assessments for both parties prior to first session</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Discussion of individual preferences</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emotional support</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dating advice for singles</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><a href="https://relationshipsmdd.com/product/mediation-for-single-parents-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/mediation-for-single-parents-package/</a>

Resolve disputes
Advice from a qualified professional
Organise child visiting arrangements
Decrease conflict
Resolve underlying issues
Help with stress
Decrease tensions between both parties
Free assessments for both parties prior to first session
Discussion of individual preferences
Emotional support
Dating advice for singles


https://relationshipsmdd.com/product/mediation-for-single-parents-package/

Miss Date Doctor Dating Coach London, Couples Therapy

Couples Counselling

Mediator

Parenting & Relationships

Child Counselling

Relationship Counselling

M.D.D MEDIATION FOR SINGLE PARENTS PACKAGE (SINGLES)

Linux Administration

Chef

Embedded Systems

Jenkins

Flutter

Sitecore

Material UI

Master

Youtube

React Native

Oracle Database

Memory

2D Game Development

Unit Testing

Soft Skills

ServiceNow

UiPath Certified Advanced RPA Developer (UiARD)

Microsoft Planner

Automation Testing

Certificate of Business Continuity Programme (CBCI)

Cloud

Microsoft AZ-303

Computer Programming

Midjourney

Oracle

Debugging

Subnetting

Kotlin

Game Development

Social Media Marketing

Certified Information Security Manager (CISM)

3D Printing

Adobe XD

Bootcamp

Facebook Ads

Natural Language Processing (NLP)

Certified Ethical Hacker (CEH)

Microsoft Word

Cisco Certified Network Professional certification (CCNP)

Selenium

Network

Deep Learning

Fire

Certified in Cybersecurity (CC)

CKAD

Azure PowerShell

Data Architecture

Database Management

Cypress

Python Scripting

Keras

Operating System

API Testing

Data Engineering

Python

Certified Cloud Security Professional (CCSP)

Digital Marketing

Portfolio

Database Programming

Social Media

Blogging

Apps

Object

Microsoft SC-200

GraphQL

Learning

Design

Linear Algebra

Arduino

Kubernetes

Penetration Testing

Software Architecture

AutoCAD

Google Docs

Pandas

Shell Scripting

Data Modeling

Data Storytelling

Unity

Coding

Google Sheets

AWS Certified Developer

vSphere

MySQL

Risk Management

Compliance

Minitab

Firewall

JavaScript

Web Design

MongoDB

Blueprint

Model

AWS Certified Database

Code

Packt

Each week on Zoom, you will meet with others who are dating and share the same desire to date in a healthy, informed way. Rachel will give a short talk, lead you in some reflective activities to improve your dating life, and answer your burning questions about dating. As you get to know each other, you'll learn from and support each other too. The course aims to enable you to enjoy healthier, intentional and more empowered dating experiences.
The six week dating programme involves various activities, exercises and assessments, should be fun as well as challenging, and is supported by Rachel’s Dating Workbook (which you will need to buy) and various handouts.
Outline
Session 1: Celebrating yourself 
Aims:
To think about why you are dating and what you want from it
To feel good about yourself and give off the right vibe
To identify your strengths, values, goals
To understand your relationship with yourself
To apply this to your dating profile, online messaging and real-life conversations
To answer the questions "What do you like about yourself?" and "Tell me about yourself" on a date
Session 2: What are your relationship needs? 
Aims:
To explore different models of dating and relationships
To be selective and have high expectations
To believe you deserve to be treated well
To explore and articulate your relationship needs
To distinguish between essentials and desirables
To learn about red and green flags
Session 3: The psychology of online dating 
Aims:
To learn about the costs and benefits of online dating
To compare the efficiency and processes of online and real-life/organic dating
To gain some insight into the psychological processes underlying people’s behaviour when online dating
To understand and challenge the effects of prejudice and discrimination in online dating
To become informed about the statistics of who is dating in the UK
To explore the best dating apps for you
Session 4: Dating profiles and messaging
Aims:
Get support from each other about your current dating situation
Get feedback on your dating profile
Discuss messaging scenarios
Learn about what research shows works best in messaging
Get feedback on your messages
Discuss various hypothetical messaging situations
To be discerning about fake profiles and scammers
To move from messages to dates with the right people
Session 5: Forming a connection on a date
Aims:
To enjoy your dates more and reduce date anxiety
To use the date effectively to find out key information
To build a connection and create warmth and chemistry
To get down to a deeper level
To create a personalised bank of questions and topics of conversation for dates


Session 6: Dating etiquette and communicating your needs
Aims:
To use and interpret non-verbal communication on dates
To get second dates with the right people
How to decide if you want another date
To make sense of dates that don’t work out
To communicate about intimacy, sexual health, hygiene, COVID safety
To discuss how the first ten dates should look:
How and when do I suggest a second date?
How often should we message in between dates?
How often should we see each other?
How do I cope with insecurity and uncertainty?
When should we discuss exclusivity?
When should I stay the night?
How long should the dates last?
How do I end things?
When does dating turn into a relationship?
When do I use the L word?
Please note that the price of the course will have a 5% platform fee added on at check-out.
What previous participant said about the course:
"For me, coaching with Rachel has been literally life-changing. When I first contacted Rachel I only expected to find out if dating was viable for someone as socially anxious as me and maybe a little help with my dating profile. What ended up happening transformed not just my beliefs about romantic relationships but about myself, emotions and all my other relationships. And throughout I have found her to be unceasingly gentle, patient and kind.
If a past version of myself read the above it would probably put him off. I would tell him: Rachel will not judge those parts of you that you might be a bit embarrassed about, and not only is she a lovely, friendly person, she is also as evidence-based as a dating coach can get. The worst thing that could happen is you lose a bit of time and money. But the best thing could be that she helps you find someone to spend the rest of your life with. So, if you’re thinking about contacting Rachel, stop procrastinating and go for it!” (Nick, 29)
"I really enjoyed the course. There were plenty of questions and purposeful advice that helped me to reflect on how I approached dates." (Simon, 35)
"I've really enjoyed attending this workshop. Every session has been thought provoking and I have really enjoyed the discussions and the many different perspectives and experiences discussed. The environment felt warm and inviting which allowed me to be vulnerable. Rachel's warm personality was a great help especially in the beginning stages of getting to know everyone. Rachel was very insightful. If you don't know where to begin in the dating world, this workshop is for you." (Lisa, 37) 
"I've learned a lot from Rachel's workshop and it's been great to have a safe and supportive space to talk about some of my challenges in dating. Rachel's a very empathetic and open dating coach. I'd recommend this workshop for anyone looking for a top level introduction to improving their dating habits and prospects." (Isioma, 41)
"Having already had a few 1:1 dating coaching sessions with Rachel, I was keen to take part in the group course in order to have more interaction with others who have also been struggling on this journey and learning from their experiences. I realised that the group sessions would also have a slightly different approach to the 1:1s and thought this could be beneficial to me. I really enjoyed the group course! Rachel's extensive knowledge, from her coaching and research, is evident in the sessions. They were carefully planned and developed but also she managed to personalise them and respond to slightly more individual needs or questions within the group once the sessions were under way. Rachel provided good materials to download as part of the course, in addition to the use of her 'Dating Workbook' as part of the tools for the sessions. I have found these very helpful and the Dating Workbook is great for both guided and independent use. The topics covered in both the group sessions and the Workbook are helpful and it has been good to remind myself about 'who I am', in order to be able to put that forward to potential dates - especially as I feel I am quite a different person now that I am almost 20 years older than when I last dated! Equally useful for me has been working out my 'deal-breakers' and 'deal-makers' to help me be more focussed and intentional with my dates. I look forward to putting these tools and experiences into practice, as well as the sessions from Part 2 of the course, on my next dates and using the Workbook to reflect on how I am progressing towards finding my next relationship. Thank you, Rachel, for all your guidance and support!" (Zosia, 46)
"I have been attending Rachel’s seminars since 2017. Healthy Dating though was my first course. I like that Rachel blends academic knowledge and practical skills in her teaching, whilst also drawing upon learners’ own experiences. There are a number of resources shared and (optional) homework. Even though I consider myself to be quite well versed when it comes to contemporary dating and relationship skills, I still enjoyed the course and learnt some new things." (Richard, 47)
"I thoroughly enjoyed the healthy dating sessions. Initially I was slightly apprehensive as I am quite shy and introverted, however the sessions were very relaxed. Each session offered the opportunity to ask questions and discuss topics with other course members, although there is no pressure to do so. After each session homework was set to help reflect on what we had learnt. As a result I feel more empowered and confident as I start dating again." (Joe, 47) 
"It’s been good to challenge myself to do a course that involves opening up a bit about things I’d tend to keep hidden and not discuss. Definitely ‘outside my comfort zone’ discussing feelings and experiences of dating. But it’s been good to share experiences with others in a supportive atmosphere. The course contents is comprehensive and well-structured and there's no pressure to contribute any more than you feel comfortable." (Pete, 58)
"This kind of group was a real find. I found the mini-course very helpful by giving me space to think about important dating questions. The guys in the group were great. They were willing to share their experiences and wisdom and hearing from such nice open people in the same boat as me was very therapeutic and helpful. Rachel is a very organized, informative, involved, and gentle mediator and a very wise, informed, empathic guide. Many thanks, Rachel!" (Sarah, 67)

Rachel New Dating and Relationships Coach

Social Skills

Dating

Psychology

Coaching

Relationships

Do you want your dating to be an enjoyable and empowered experience? Would you like to develop a healthier, more intentional approach to dating? Sign up to Rachel's eight week course and get the tools you need to become more resilient and understand the psychological processes going on with dating.

Healthy Dating

Healthy Dating Six Week Programme

<p><strong>Conflict Management and Mediator Training</strong> is crucial for fostering peaceful resolutions in diverse settings. In the UK, this sector offers lucrative opportunities, with a median salary of <strong>£40,000 per year</strong>. Trained professionals find employment in legal, corporate, and government sectors, addressing disputes effectively. With a rising demand for mediation services, job seekers can enter a rewarding field that not only promotes harmony but also provides financial stability.</p><p>Step into a transformative experience with our "Conflict Management and Mediator Training" course. Uncover the nuances of mediation across seven comprehensive modules, delving into foundational principles, role mastery, and ethical considerations. Develop practical conflict resolution skills, strategically analyze disputes, and explore specialized mediation areas. Immerse yourself in real-world case studies, refining your abilities for diverse contexts. Tailored for professionals, legal practitioners, and HR enthusiasts, this course not only offers certification but also provides a strategic edge in conflict resolution. Elevate your career, navigate legal intricacies, and emerge as a skilled mediator adept at fostering harmony in various settings.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Identify mediation principles and practices.</li><li>Develop effective conflict resolution skills.</li><li>Navigate legal and ethical considerations.</li><li>Analyse conflicts for strategic mediation.</li><li>Apply mediation techniques in specialised areas.</li><li>Demonstrate mediation proficiency through case studies.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Introduction to Mediation <span>11:53</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Introduction to Mediation</span>

                                                    <span>11:53</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Mediator Roles and Skills <span>10:47</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section2">
                                                <li>
                                                    <span>2: Mediator Roles and Skills</span>

                                                    <span>10:47</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Mediation Process <span>10:41</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section3">
                                                <li>
                                                    <span>3: Mediation Process</span>

                                                    <span>10:41</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Conflict Analysis <span>13:28</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section4">
                                                <li>
                                                    <span>4: Conflict Analysis</span>

                                                    <span>13:28</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Specialised Areas of Mediation <span>09:22</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section5">
                                                <li>
                                                    <span>5: Specialised Areas of Mediation</span>

                                                    <span>09:22</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Legal and Ethical Considerations <span>09:22</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section6">
                                                <li>
                                                    <span>6: Legal and Ethical Considerations</span>

                                                    <span>09:22</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Case Studies and Best Practices <span>11:59</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section7">
                                                <li>
                                                    <span>7: Case Studies and Best Practices</span>

                                                    <span>11:59</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Order Your CPD Quality Standard Certificate (Optional) <span>01:00</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section8">
                                                <li>
                                                    <span>8: CPD Certificate (Optional)</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Course Target Audience:</strong></p><ul><li>Professionals seeking conflict resolution skills.</li><li>Legal practitioners enhancing mediation expertise.</li><li>HR personnel interested in conflict management.</li><li>Individuals pursuing mediation certification.</li><li>Government officials dealing with disputes.</li><li>Anyone keen on mastering mediation techniques.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Mediation Specialist: £30K to £60K per year</li><li>Conflict Resolution Consultant: £35K to £65K per year</li><li>Legal Mediator: £40K to £70K per year</li><li>HR Mediation Advisor: £30K to £50K per year</li><li>Government Dispute Resolution Officer: £35K to £55K per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>
        <h4>CPD Quality Standard Certificate</h4>
        <p>
            Digital certificate -
            £7.99
        </p>

                        </div>

Conflict Management and Mediator Training is crucial for fostering peaceful resolutions in diverse settings. In the UK, this sector offers lucrative opportunities, with a median salary of £40,000 per year. Trained professionals find employment in legal, corporate, and government sectors, addressing disputes effectively. With a rising demand for mediation services, job seekers can enter a rewarding field that not only promotes harmony but also provides financial stability.
Step into a transformative experience with our "Conflict Management and Mediator Training" course. Uncover the nuances of mediation across seven comprehensive modules, delving into foundational principles, role mastery, and ethical considerations. Develop practical conflict resolution skills, strategically analyze disputes, and explore specialized mediation areas. Immerse yourself in real-world case studies, refining your abilities for diverse contexts. Tailored for professionals, legal practitioners, and HR enthusiasts, this course not only offers certification but also provides a strategic edge in conflict resolution. Elevate your career, navigate legal intricacies, and emerge as a skilled mediator adept at fostering harmony in various settings.
Learning Outcomes:
Identify mediation principles and practices.
Develop effective conflict resolution skills.
Navigate legal and ethical considerations.
Analyse conflicts for strategic mediation.
Apply mediation techniques in specialised areas.
Demonstrate mediation proficiency through case studies.
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
Introduction to Mediation 11:53   1: Introduction to Mediation 11:53
Mediator Roles and Skills 10:47   2: Mediator Roles and Skills 10:47
Mediation Process 10:41   3: Mediation Process 10:41
Conflict Analysis 13:28   4: Conflict Analysis 13:28
Specialised Areas of Mediation 09:22   5: Specialised Areas of Mediation 09:22
Legal and Ethical Considerations 09:22   6: Legal and Ethical Considerations 09:22
Case Studies and Best Practices 11:59   7: Case Studies and Best Practices 11:59
Order Your CPD Quality Standard Certificate (Optional) 01:00   8: CPD Certificate (Optional) 01:00
 Who is this course for? 
Course Target Audience:
Professionals seeking conflict resolution skills.
Legal practitioners enhancing mediation expertise.
HR personnel interested in conflict management.
Individuals pursuing mediation certification.
Government officials dealing with disputes.
Anyone keen on mastering mediation techniques.
 Career path 
Mediation Specialist: £30K to £60K per year
Conflict Resolution Consultant: £35K to £65K per year
Legal Mediator: £40K to £70K per year
HR Mediation Advisor: £30K to £50K per year
Government Dispute Resolution Officer: £35K to £55K per year
 Certificates 
Reed Courses Certificate of Completion
 Digital certificate - Included 
Will be downloadable when all lectures have been completed.
CPD Quality Standard Certificate
 Digital certificate - £7.99 

Compliance Central

Conflict Resolution

Counselling Skills

Centre for Counselling & Psychotherapy Training (CCPT)

Professional Skills Course (PSC)

Conflict Management and Mediator Training

General Admission

<p>Dive into the enthralling world of mediation with our '<strong>Accredited Mediator Skills Training: Mediation &amp; Dispute Resolution</strong>' course. This course equips you with the dexterity to bridge divides, ensuring that conflicts find their resolutions in a structured manner. Delve into the heart of the mediation process, explore the ethical considerations, and master the skills required to facilitate amicable solutions.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Grasp the foundational concepts and principles of mediation.</li>
<li>Acquire essential skills tailored for proficient mediators.</li>
<li>Navigate seamlessly through the mediation process, from initiation to resolution.</li>
<li>Uphold and implement high standards of mediation ethics and professionalism.</li>
<li>Address unique scenarios and considerations within the mediation framework.</li>
</ul>
<h3><b>Why choose this <span>Accredited Mediator Skills Training: Mediation &amp; Dispute Resolution</span><span> course</span>?</b></h3>
<ul>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b><b> </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the <b>Accredited Mediator Skills Training: Mediation &amp; Dispute Resolution</b> Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
</ul>
<h3><b>Who is this <span>Accredited Mediator Skills Training: Mediation &amp; Dispute Resolution</span><span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Individuals pursuing a career in mediation and dispute resolution.</li>
<li>Legal professionals seeking to expand their repertoire.</li>
<li>Human resource personnel dealing with internal conflicts.</li>
<li>Managers and supervisors aiming for amicable conflict resolutions.</li>
<li>Anyone interested in the dynamics of conflict resolution and mediation.</li>
</ul>
<p><b>Career path</b></p>
<ul>
<li><strong>Mediation Officer</strong>: £25,000 - £40,000</li>
<li><strong>Dispute Resolution Specialist</strong>: £30,000 - £50,000</li>
<li><strong>Conflict Resolution Manager</strong>: £35,000 - £55,000</li>
<li><strong>Legal Mediator</strong>: £30,000 - £60,000</li>
<li><strong>HR Mediation Specialist</strong>: £28,000 - £48,000</li>
<li><strong>Relationship Mediator</strong>: £27,000 - £45,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Accredited Mediator Skills Training: Mediation &amp; Dispute Resolution</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Accredited Mediator Skills Training: Mediation &amp; Dispute Resolution</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Mediation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Mediation</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Essential Skills for Mediators</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Essential Skills for Mediators</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: The Mediation Process</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Mediation Process</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Mediation Ethics and Professional Standards</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mediation Ethics and Professional Standards</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Special Considerations in Mediation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Special Considerations in Mediation</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Dive into the enthralling world of mediation with our 'Accredited Mediator Skills Training: Mediation & Dispute Resolution' course. This course equips you with the dexterity to bridge divides, ensuring that conflicts find their resolutions in a structured manner. Delve into the heart of the mediation process, explore the ethical considerations, and master the skills required to facilitate amicable solutions.
Learning Outcomes
Grasp the foundational concepts and principles of mediation.
Acquire essential skills tailored for proficient mediators.
Navigate seamlessly through the mediation process, from initiation to resolution.
Uphold and implement high standards of mediation ethics and professionalism.
Address unique scenarios and considerations within the mediation framework.
Why choose this Accredited Mediator Skills Training: Mediation & Dispute Resolution course?
Unlimited access to the course for a lifetime.
Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course.
Structured lesson planning in line with industry standards.
Immerse yourself in innovative and captivating course materials and activities.
Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.
Flexibility to complete the Accredited Mediator Skills Training: Mediation & Dispute Resolution Course at your own pace, on your own schedule.
Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.
Who is this Accredited Mediator Skills Training: Mediation & Dispute Resolution course for?
Individuals pursuing a career in mediation and dispute resolution.
Legal professionals seeking to expand their repertoire.
Human resource personnel dealing with internal conflicts.
Managers and supervisors aiming for amicable conflict resolutions.
Anyone interested in the dynamics of conflict resolution and mediation.
Career path
Mediation Officer: £25,000 - £40,000
Dispute Resolution Specialist: £30,000 - £50,000
Conflict Resolution Manager: £35,000 - £55,000
Legal Mediator: £30,000 - £60,000
HR Mediation Specialist: £28,000 - £48,000
Relationship Mediator: £27,000 - £45,000
Prerequisites
This Accredited Mediator Skills Training: Mediation & Dispute Resolution does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Accredited Mediator Skills Training: Mediation & Dispute Resolution was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Certification
After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.
 Course Curriculum

Module 01: Introduction to Mediation			
	Introduction to Mediation		00:15:00
Module 02: Essential Skills for Mediators			
	Essential Skills for Mediators		00:18:00
Module 03: The Mediation Process			
	The Mediation Process		00:16:00
Module 04: Mediation Ethics and Professional Standards			
	Mediation Ethics and Professional Standards		00:19:00
Module 05: Special Considerations in Mediation			
	Special Considerations in Mediation		00:17:00

Studyhub UK

Trainers Course

Accredited Mediator Skills Training: Mediation & Dispute Resolution

<p><strong>24 Hour Flash Deal **33-in-1 Conflict Management Mega Bundle**</strong><br /><br /><strong> Conflict Management Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong><br /><br />Take the initial steps toward a successful long-term career by studying the <strong>Conflict Management</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Conflict Management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /><br />This <strong>Conflict Management</strong> course provides complete 360-degree training on Conflict Management. You'll get not one, not two, not three, but thirty-three Conflict Management courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these <strong>Conflict Management</strong> courses are yours for as long as you want them once you enrol in this course<br /><br /><strong>This Conflict Management Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Conflict Management</li><li>Course 02: Conflict Resolution</li><li>Course 03: Influencing and Negotiation Skills</li><li>Course 04: Emotional Intelligence and Social Management Diploma</li><li>Course 05: Team Building Masterclass</li><li>Course 06: Accredited Mediator Skills Training: Mediation &amp; Dispute Resolution</li><li>Course 07: Courageous Communication Strategies</li><li>Course 08: Cross-Cultural Awareness Training Diploma Certificate</li><li>Course 09: Diversity Training</li><li>Course 10: Performance Management</li><li>Course 11: Strategic Management and Leadership Development</li><li>Course 12: Talent Management &amp; Employee Retention Techniques</li><li>Course 13: Employee Training Responsibilities: Effective Training Management</li><li>Course 14: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team</li><li>Course 15: UK Employment Law</li><li>Course 16: Workplace Communication Management</li><li>Course 17: Managing Online Meetings</li><li>Course 18: Business Contract &amp; Compliance Manager: Ensuring Legal Integrity Diploma</li><li>Course 19: Delegation Skills Training</li><li>Course 20: Public Speaking: Presentations like a Boss</li><li>Course 21: PR : Public Relation and Management Training</li><li>Course 22: International Relations</li><li>Course 23: Workplace Violence, Harassment and Conflict Resolution Training</li><li>Course 24: Corporate Social Responsibility Diploma</li><li>Course 25: Organizational Behaviour, HR and Leadership</li><li>Course 26: Employee Engagement and Retention Strategies</li><li>Course 27: Negotiation Skills</li><li>Course 28: Leadership &amp; Management Training</li><li>Course 29: Governance and Risk Management: Navigating Corporate Strategies</li><li>Course 30: Operations and Time Management</li><li>Course 31: Business Networking Skills</li><li>Course 32: Art of Negotiation and Conflict Resolution</li><li>Course 33: Corporate Relationship Goals for Success</li></ul><p><strong>In this exclusive Conflict Management bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Conflict Management lessons</li><li>One to one assistance from Conflict Management professionals if you need it</li><li>Innovative exams to test your knowledge after the Conflict Management course</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all thirty-three Conflict Management courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Conflict Management certificate and transcript on the next working day</li><li>Easily learn the Conflict Management skills and knowledge you want from the comfort of your home</li></ul> <p>The <strong>Conflict Management</strong> course has been prepared by focusing largely on Conflict Management career readiness. It has been designed by our Conflict Management <strong>specialists </strong>in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.<br /><br />The <strong>Conflict Management</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This <strong>Conflict Management</strong> bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /><br />This <strong>Conflict Management</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Conflict Management Elementary modules, allowing our students to grasp each lesson quickly.<br /><br />The <strong>Conflict Management</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        330 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Conflict Management </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Conflict Management</li></ul><p>After completing this course you can progress towards-</p><ul><li>Level 2 Award in Conflict Management (RQF)</li><li>Level 3 Award in the Delivery of Conflict Management Training (RQF) courses</li><li>Level 3 Award in Mediation Practice (RQF)</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Conflict Management </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Conflict Management</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Conflict Management </strong>career because this course includes various courses as a bonus. This Conflict Management is an excellent opportunity for you and explore Conflict Management career opportunities.</p><ol><li><ul><li>Senior Mediator</li><li>Executive Mediator</li><li>Junior Mediator</li><li>Lead Mediator</li><li>Principal Mediator</li><li>Specialist Mediator</li><li>Mediator Consultant</li><li>Chief Mediator</li><li>Associate Mediator</li></ul></li></ol>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

24 Hour Flash Deal **33-in-1 Conflict Management Mega Bundle**

 Conflict Management Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **

Take the initial steps toward a successful long-term career by studying the Conflict Management package online with Studyhub through our online learning platform. The Conflict Management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.

This Conflict Management course provides complete 360-degree training on Conflict Management. You'll get not one, not two, not three, but thirty-three Conflict Management courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Conflict Management courses are yours for as long as you want them once you enrol in this course

This Conflict Management Bundle consists the following career oriented courses:
Course 01: Conflict Management
Course 02: Conflict Resolution
Course 03: Influencing and Negotiation Skills
Course 04: Emotional Intelligence and Social Management Diploma
Course 05: Team Building Masterclass
Course 06: Accredited Mediator Skills Training: Mediation & Dispute Resolution
Course 07: Courageous Communication Strategies
Course 08: Cross-Cultural Awareness Training Diploma Certificate
Course 09: Diversity Training
Course 10: Performance Management
Course 11: Strategic Management and Leadership Development
Course 12: Talent Management & Employee Retention Techniques
Course 13: Employee Training Responsibilities: Effective Training Management
Course 14: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team
Course 15: UK Employment Law
Course 16: Workplace Communication Management
Course 17: Managing Online Meetings
Course 18: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma
Course 19: Delegation Skills Training
Course 20: Public Speaking: Presentations like a Boss
Course 21: PR : Public Relation and Management Training
Course 22: International Relations
Course 23: Workplace Violence, Harassment and Conflict Resolution Training
Course 24: Corporate Social Responsibility Diploma
Course 25: Organizational Behaviour, HR and Leadership
Course 26: Employee Engagement and Retention Strategies
Course 27: Negotiation Skills
Course 28: Leadership & Management Training
Course 29: Governance and Risk Management: Navigating Corporate Strategies
Course 30: Operations and Time Management
Course 31: Business Networking Skills
Course 32: Art of Negotiation and Conflict Resolution
Course 33: Corporate Relationship Goals for Success
In this exclusive Conflict Management bundle, you really hit the jackpot. Here's what you get:
Step by step Conflict Management lessons
One to one assistance from Conflict Management professionals if you need it
Innovative exams to test your knowledge after the Conflict Management course
24/7 customer support should you encounter any hiccups
Top-class learning portal
Unlimited lifetime access to all thirty-three Conflict Management courses
Digital Certificate, Transcript and student ID are all included in the price
PDF certificate immediately after passing
Original copies of your Conflict Management certificate and transcript on the next working day
Easily learn the Conflict Management skills and knowledge you want from the comfort of your home
The Conflict Management course has been prepared by focusing largely on Conflict Management career readiness. It has been designed by our Conflict Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.

The Conflict Management Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Conflict Management bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.

This Conflict Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Conflict Management Elementary modules, allowing our students to grasp each lesson quickly.

The Conflict Management course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.
 CPD 
330 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This Conflict Management training is suitable for -
Students
Recent graduates
Job Seekers
Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Conflict Management
After completing this course you can progress towards-
Level 2 Award in Conflict Management (RQF)
Level 3 Award in the Delivery of Conflict Management Training (RQF) courses
Level 3 Award in Mediation Practice (RQF)
 Requirements 
To participate in this Conflict Management course, all you need is -
A smart device
A secure internet connection
And a keen interest in Conflict Management
 Career path 
You will be able to kickstart your Conflict Management career because this course includes various courses as a bonus. This Conflict Management is an excellent opportunity for you and explore Conflict Management career opportunities.
Senior MediatorExecutive MediatorJunior MediatorLead MediatorPrincipal MediatorSpecialist MediatorMediator ConsultantChief MediatorAssociate Mediator
 Certificates 
CPD Accredited Certificate
 Digital certificate - Included 
CPD Accredited e-Certificate - Free
CPD Accredited Hardcopy Certificate - Free
Enrolment Letter - Free
Student ID Card - Free

Commercial & Contract Management Certification Program (CCM)

Diploma in Management Studies (DMS)

Institute of Leadership & Management (ILM)

Level 2 Certificate in Conflict Management & Mediator Mediation SKills - CPD Accredited

<div>
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						<div>
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			<h2><div><span><b>

Overview </b></span><span></span><br /></div></h2>		</div>
				</div>
				<div>
				<div>
			<h2><span></span></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>Acquire the strategies for peaceful resolutions and enable yourself to become a proficient mediator with our Mediation Skills Training course. This course aims to provide you with a clear understanding of how to manage each party involved in conflict or disagreement.</span></p><p><span>This course will help you understand the core concepts and principles of mediation. Here, you will be able to learn the key communication skills you need for mediation. In addition, the course will enhance your understanding of the whole process of mediation. In this course, you will also get to learn about the ethical aspects and professional standards. Finally, the course will talk about the factors to be considered.</span></p><p><span>If you want to be someone with excellent skills in resolving conflicts or arguments, enrol now and master the skills!</span></p>					</div>
						</div>
				</div>
						</div>
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		</div>
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					</div>
		</section>
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			<div>
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			<h2><div><span><b>Course Preview</b></span><span></span><br /></div></h2>		</div>
				</div>
				<div>
				<div>
					<div>
			<div>
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        </div>		</div>
				</div>
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				<div>
			<h2><div><span><b>Learning Outcomes</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li><span>Understand the causes and sources of conflict</span></li><li><span>Learn the skills for effective communication as a mediator </span></li><li><span>Get a step-by-step guide to the mediation process  </span></li><li><span>Explore the ethical principles of mediation </span></li><li><span>Enhance your knowledge of the special factors to consider in mediation </span></li></ul>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2><div><span><b>Why Take This Course From John Academy?
</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li><span>Affordable, well-structured and high-quality e-learning study materials</span></li><li><span>Engaging tutorial videos, materials from the industry-leading experts</span></li><li><span>Opportunity to study in a user-friendly, advanced online learning platform</span></li><li><span>Efficient exam systems for the assessment and instant result</span></li><li><span>Earn UK &amp; internationally recognised accredited qualification</span></li><li><span>Easily access the course content on mobile, tablet, or desktop from anywhere, anytime</span></li><li><span>Excellent career advancement opportunities</span></li><li><span>Get 24/7 student support via email.</span></li></ul>					</div>
						</div>
				</div>
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		</section>
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			<h2><div><span><b>
What Skills Will You Learn from This Course?
</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li><span>Mediation </span></li><li><span>Conflict Resolution </span></li></ul>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2><div><span><b>
Who Should Take This Mediation Skills Training?
</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2><div><span><b>Are There Any Entry Requirements?</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>Thi</span><span>s Mediation Skills Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p></p><h3><b>Certificate of Achievement </b></h3>
    <p> After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates &amp; Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.</p><p></p>					</div>
						</div>
				</div>
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				<p></p>					</div>
						</div>
				</div>
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		</section>
				<section>
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								</div>
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						<div>
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			<h2><div><span><b>Career Pathâ</b></span><span></span></div></h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>This exclusive Mediation Skills Training course will equip you with effective skills and abilities and help you explore career paths such as </span></p><ul><li><span>Workplace Mediator </span></li><li><span>Community Mediator </span></li><li><span>Mediation Trainer</span></li><li><span>Mediation Consultant </span></li><li><span>HR Manager </span></li></ul>					</div>
						</div>
				</div>
						</div>
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								</div>
					</div>
		</section>
									</div>
			</div>
					</div>
				</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Mediation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Mediation</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Essential Skills for Mediators</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Essential Skills for Mediators</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: The Mediation Process</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Mediation Process</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Mediation Ethics and Professional Standards</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mediation Ethics and Professional Standards</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Special Considerations in Mediation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Special Considerations in Mediation</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

 Overview 


Acquire the strategies for peaceful resolutions and enable yourself to become a proficient mediator with our Mediation Skills Training course. This course aims to provide you with a clear understanding of how to manage each party involved in conflict or disagreement.
This course will help you understand the core concepts and principles of mediation. Here, you will be able to learn the key communication skills you need for mediation. In addition, the course will enhance your understanding of the whole process of mediation. In this course, you will also get to learn about the ethical aspects and professional standards. Finally, the course will talk about the factors to be considered.
If you want to be someone with excellent skills in resolving conflicts or arguments, enrol now and master the skills!
Course Preview

Learning Outcomes
Understand the causes and sources of conflict
Learn the skills for effective communication as a mediator
Get a step-by-step guide to the mediation process
Explore the ethical principles of mediation
Enhance your knowledge of the special factors to consider in mediation
Why Take This Course From John Academy?

Affordable, well-structured and high-quality e-learning study materials
Engaging tutorial videos, materials from the industry-leading experts
Opportunity to study in a user-friendly, advanced online learning platform
Efficient exam systems for the assessment and instant result
Earn UK & internationally recognised accredited qualification
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What Skills Will You Learn from This Course?

Mediation
Conflict Resolution

Who Should Take This Mediation Skills Training?

Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.
Are There Any Entry Requirements?
This Mediation Skills Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.

Certificate of Achievement 
 After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.


Career Pathâ
This exclusive Mediation Skills Training course will equip you with effective skills and abilities and help you explore career paths such as 
Workplace Mediator
Community Mediator
Mediation Trainer
Mediation Consultant
HR Manager
Module 01: Introduction to Mediation			
	Introduction to Mediation		00:15:00
Module 02: Essential Skills for Mediators			
	Essential Skills for Mediators		00:18:00
Module 03: The Mediation Process			
	The Mediation Process		00:16:00
Module 04: Mediation Ethics and Professional Standards			
	Mediation Ethics and Professional Standards		00:19:00
Module 05: Special Considerations in Mediation			
	Special Considerations in Mediation		00:17:00
Certificate and Transcript			
	Order Your Certificates and Transcripts		00:00:00

John Academy

Negotiation Skills

Meeting Skills

Mediation Skills Training

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mediation for single parents</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coparenting therapy</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Addressing painpoints</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communication strategies</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bespoke coparenting plan</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Tools and emotional intelligence training</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Establish a healthy productive co parenting relationship</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Personal mediator phonecalls in between sessions</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Protecting your child strategies</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Life coaching&nbsp;</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/coparenting-package-2/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/coparenting-package-2/</a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Mediation for single parents
Coparenting therapy
Addressing painpoints
Communication strategies
Bespoke coparenting plan
Tools and emotional intelligence training
Establish a healthy productive co parenting relationship
Personal mediator phonecalls in between sessions
Protecting your child strategies
Life coaching
https://relationshipsmdd.com/product/coparenting-package-2/



M.D.D COPARENTING PACKAGE (ISSUES WITH EX)

<strong>This comprehensive .NET Core course will provide a strong foundation in clean architecture, SOLID principles, and help implement the CQRS and Mediator patterns. You will also learn to build and consume APIs in a Blazor WebAssembly application. The course content is fully compatible with .NET 6 and .NET 7, ensuring you are up-to-date with the latest version.</strong>
        <p>Creating a modular, testable, and maintainable application in .NET Core requires a solid foundation. Setting up an application architecture requires foresight and much consideration as early decisions will impact how easily the application is extended and maintained. In the long run, though, applications need to be maintained and, in this case, extended. Between its design and the way, the code was written, neither is really possible and so the application needs to be redesigned and future-proofed.

In this course, we will explore foundational architectural principles that help with the creation of maintainable code. Next, discover how to set up a real-world application architecture with ASP.NET Core. Then, you will learn how to plug in different, common blocks such as email and authentication and have a foundation to plug in other third-party services as needed.

By the end of this course, you will have the skills and knowledge of creating a testable and maintainable ASP.NET Core application needed to architect real-world enterprise .NET Core apps.

The complete code bundle for this course is available at: https://github.com/PacktPublishing/ASP.NET-Core-SOLID-and-Clean-Architecture-.NET-5-and-up-</p>
        <h2>What You Will Learn</h2><p>Learn clean architecture and implement SOLID principles<br>Build a .NET Core API and Blazor UI Application<br>Learn about custom exceptions and global error handling<br>Implement JWT authentication to build API client secure application<br>Use Swagger for API documentation and add Email Service using SendGrid<br>Implement CQRS pattern and Mediator pattern</p>
        <h2>Audience</h2><p>If you are a software developer or engineer looking to enhance your skills in .NET Core development and eager to take your .NET Core development skills to the next level, then this course is for you!<br><br>This course is ideal for developers who have a solid understanding of C# and have been working with it for at least three months. If you have experience using Visual Studio 2022, .NET 7, and have a basic understanding of .NET Core development, you will have a head start on this course.</p>
        <h2>Approach</h2><p>This course is smartly broken up to highlight a set of related activities based on each module in the application that is being built. We will also look at troubleshooting and debugging errors as we go along; implementing best practices; writing efficient logic and understanding why developers do things the way they do. Your knowledge will grow, step-by-step, throughout the course.</p>
        <h2>Key Features</h2><p>You will develop proficiency in using debugging tools with Visual Studio code editor * Build a strong foundation in .NET clean architecture with an engaging 10+ hours of premium content * Comes bundled with working files hosted on GitHub, to make it easier for you to replicate the code used</p>
        <h2>Github Repo</h2><p>https://github.com/PacktPublishing/ASP.NET-Core-SOLID-and-Clean-Architecture-.NET-5-and-up-</p>
        <h2>About the Author</h2><h3>Trevoir Williams</h3><p>Trevoir Williams is a software engineer and part-time lecturer. With a master's degree in computer science, he has spent over a decade teaching web, software, and database development courses. He also has extensive industry experience in web application development, Azure Cloud system, and server administration. He enjoys teaching IT and development courses and hopes to impart knowledge of the latest developments in industry standards and techniques to his students.</p>
        <h2>Course Outline</h2><h4>1. Course Introduction</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Introduction</p><p style='margin: 0'>In this video, let's take a quick tour of the course.</p></td></tr></tbody></table><br><h4>2. Preliminary Concepts</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Review of S.O.L.I.D. Principles</p><p style='margin: 0'>In this video, you will review the S.O.L.I.D. (Single responsibility, Open-closed, Liskov substitution, Interface segregation, and Dependency inversion) principles.</p></td></tr><tr><td style='padding: 15px;'><p>2. Single Responsibility Principle</p><p style='margin: 0'>In this video, you will learn about the Single responsibility principle in detail.</p></td></tr><tr><td style='padding: 15px;'><p>3. DRY Principle</p><p style='margin: 0'>In this video, you will study the DRY (Don't Repeat Yourself) principle in detail. The Open-closed principle works when DRY is followed correctly.</p></td></tr><tr><td style='padding: 15px;'><p>4. Dependency Inversion</p><p style='margin: 0'>In this video, you will learn about dependency inversion in detail.</p></td></tr><tr><td style='padding: 15px;'><p>5. Understanding Clean Architecture</p><p style='margin: 0'>In this video, you will be understanding and learning about clean architecture and its basics.</p></td></tr><tr><td style='padding: 15px;'><p>6. What We Will Be Building</p><p style='margin: 0'>In this video, you will take a tour of the code base of the existing application or the existing version of the application that will be built throughout the course.</p></td></tr></tbody></table><br><h4>3. Setting Clean Architecture Solution</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Development Environment</p><p style='margin: 0'>This video helps you set up the development environment for the course, such as Visual Studio Code, .NET core, and so on, with a hand-holding approach.</p></td></tr><tr><td style='padding: 15px;'><p>2. Get Latest Visual Studio</p><p style='margin: 0'>In this video, you will be shown how to download the latest version of the Visual Studio Code Editor.</p></td></tr><tr><td style='padding: 15px;'><p>3. Setting Up Solution</p><p style='margin: 0'>In this video, you will be setting up the solution folder inside Visual Studio.</p></td></tr><tr><td style='padding: 15px;'><p>4. Overview of Solution Parts</p><p style='margin: 0'>In this video, you will learn the relation between the solution folder that was created earlier with the clean architecture.</p></td></tr></tbody></table><br><h4>4. Setting Up the Application Core</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Section Overview</p><p style='margin: 0'>This video provides an overview of the section.</p></td></tr><tr><td style='padding: 15px;'><p>2. Create the Domain Project</p><p style='margin: 0'>In this video, you will be creating the domain project.</p></td></tr><tr><td style='padding: 15px;'><p>3. Create Application Core Project</p><p style='margin: 0'>In this video, you will be creating the application core project.</p></td></tr><tr><td style='padding: 15px;'><p>4. Understanding CQRS, Mediator, and AutoMapper</p><p style='margin: 0'>In this video, you will learn about CQRS, Mediator, and AutoMapper. You will start with AutoMapper, which converts complex data types with ease, then move on to understand the CQRS pattern with the help of a block diagram, and finally, look at the Mediator pattern in detail.</p></td></tr><tr><td style='padding: 15px;'><p>5. Add AutoMapper and MediatR</p><p style='margin: 0'>In this video, you will be adding AutoMapper and MediatR to the project.</p></td></tr><tr><td style='padding: 15px;'><p>6. Set Up Features Folder Structure (Vertical Slice Architecture)</p><p style='margin: 0'>In this video, you will be setting up the features folder structure (vertical slice architecture).</p></td></tr><tr><td style='padding: 15px;'><p>7. Creating CQRS Query Request and Handler - Part 1</p><p style='margin: 0'>In this video, you will be creating your first CQRS query request and handler for the folder GetAllLeaveTypes.</p></td></tr><tr><td style='padding: 15px;'><p>8. Creating CQRS Query Request and Handler - Part 2</p><p style='margin: 0'>In this video, you will be creating another CQRS query request and handler for the folder GetLeaveTypeDetails.</p></td></tr><tr><td style='padding: 15px;'><p>9. Creating CQRS Command Request and Handler - Part 1</p><p style='margin: 0'>This is the first two-part video that helps in creating CQRS command request and handler. Here, you will look at creating command and handlers for the CreateLeaveType folder.</p></td></tr><tr><td style='padding: 15px;'><p>10. Creating CQRS Command Request and Handler - Part 2</p><p style='margin: 0'>This is the second of the two-part video that helps in creating CQRS command request and handler. Here, you will look at creating command and handlers for the DeleteLeaveType and UpdateLeaveType folder.</p></td></tr><tr><td style='padding: 15px;'><p>11. Adding Custom Exceptions</p><p style='margin: 0'>In this video, you will be looking at adding custom exceptions to control the flow of the application.</p></td></tr><tr><td style='padding: 15px;'><p>12. Adding FluentValidation</p><p style='margin: 0'>This video will help in adding the FluentValidation package to protect our data integrity.</p></td></tr><tr><td style='padding: 15px;'><p>13. Section Review</p><p style='margin: 0'>This video will help you with some important concepts learned in the section.</p></td></tr></tbody></table><br><h4>5. Setting Up Infrastructure Projects</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Section Overview</p><p style='margin: 0'>This video provides an overview of this section on setting up the infrastructure projects.</p></td></tr><tr><td style='padding: 15px;'><p>2. Create the Persistence Project</p><p style='margin: 0'>In this video, you will be creating the persistence project.</p></td></tr><tr><td style='padding: 15px;'><p>3. Add Entity Framework and Database Context</p><p style='margin: 0'>This video will help you with adding the entity framework and database context.</p></td></tr><tr><td style='padding: 15px;'><p>4. Add Repository Implementations</p><p style='margin: 0'>This video will help in adding repository implementations.</p></td></tr><tr><td style='padding: 15px;'><p>5. EF Core - No Tracking</p><p style='margin: 0'>In this video, you will look at the EF Core for no-tracking purposes. You will be adding AsNoTracking method before the list part in the code files.</p></td></tr><tr><td style='padding: 15px;'><p>6. Completing Repositories</p><p style='margin: 0'>This video helps you complete the repositories with implementations of different methods.</p></td></tr><tr><td style='padding: 15px;'><p>7. Create Infrastructure Project</p><p style='margin: 0'>This video helps in creating the infrastructure project. Here, the infrastructure project will hold implementation of third-party services.</p></td></tr><tr><td style='padding: 15px;'><p>8. Add Third-Party Email Service</p><p style='margin: 0'>This video will help in adding a third-party email service.</p></td></tr><tr><td style='padding: 15px;'><p>9. Add Third-Party Logging (SeriLog)</p><p style='margin: 0'>In this video, you will be adding a third-party logging (SeriLog) to the application.</p></td></tr><tr><td style='padding: 15px;'><p>10. Section Review</p><p style='margin: 0'>This video will help you with some important concepts learned in the section, such as setting up the persistence project and adding infrastructure project.</p></td></tr></tbody></table><br><h4>6. Creating the API Project</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Section Overview</p><p style='margin: 0'>This video will provide an overview of this section on development of the API.</p></td></tr><tr><td style='padding: 15px;'><p>2. Create the API Project</p><p style='margin: 0'>In this video, you will be creating the API project.</p></td></tr><tr><td style='padding: 15px;'><p>3. Scaffolding Database</p><p style='margin: 0'>This video will help you with scaffolding database. Scaffolding databases can be a valuable tool for streamlining the database development process and helping teams to quickly and efficiently create a functional database system.</p></td></tr><tr><td style='padding: 15px;'><p>4. Implementing Controller with MediatR - Part 1</p><p style='margin: 0'>In this video, you will be implementing the controller with MediatR. Here, you will create an API controller with read/write actions for GET API.</p></td></tr><tr><td style='padding: 15px;'><p>5. Implementing Controller with MediatR - Part 2</p><p style='margin: 0'>In this video, you will be implementing the controller with MediatR. Here, you will create an API controller with read/write actions for POST API, PUT API, and DELETE API.</p></td></tr><tr><td style='padding: 15px;'><p>6. Complete Leave Allocation Feature</p><p style='margin: 0'>In this video, you will be completing the leave allocation feature added to the application.</p></td></tr><tr><td style='padding: 15px;'><p>7. Complete Leave Request Feature</p><p style='margin: 0'>In this video, we will complete the implementation of the leave request feature.</p></td></tr><tr><td style='padding: 15px;'><p>8. Global Error Handling</p><p style='margin: 0'>In this video, we are going to look at the global error handling for our API.</p></td></tr><tr><td style='padding: 15px;'><p>9. Section Review</p><p style='margin: 0'>This video will help you with some important concepts learned in the section, such as configuring API along with adding leave allocation and leave request features.</p></td></tr></tbody></table><br><h4>7. Testing</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Section Overview</p><p style='margin: 0'>This video will provide you with an introduction and overview of what you will be learning in this section.</p></td></tr><tr><td style='padding: 15px;'><p>2. Creating Application Unit Project</p><p style='margin: 0'>In this video, we will be setting a test project for our application layer unit tests.</p></td></tr><tr><td style='padding: 15px;'><p>3. Unit Testing the Application Code - Set Up Mocks</p><p style='margin: 0'>In this video, you will get your hands dirty with unit testing the application code and start by setting up the mock repository.</p></td></tr><tr><td style='padding: 15px;'><p>4. Unit Testing the Application Code - Testing Handlers</p><p style='margin: 0'>In this video, you will be adding testing handlers while unit testing the application code.</p></td></tr><tr><td style='padding: 15px;'><p>5. Integration Testing - Entity Framework</p><p style='margin: 0'>This video helps you work around with the entity framework while doing integration testing.</p></td></tr><tr><td style='padding: 15px;'><p>6. Section Review</p><p style='margin: 0'>This video will help you with some important concepts learned in the section, such as automating testing, unit testing, and integration testing.</p></td></tr></tbody></table><br><h4>8. Adding the UI</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Section Overview</p><p style='margin: 0'>This video provides an overview of the section.</p></td></tr><tr><td style='padding: 15px;'><p>2. Creating UI Project - Blazor WebAssembly</p><p style='margin: 0'>In this video, you will be creating the UI project with Blazor WebAssembly app.</p></td></tr><tr><td style='padding: 15px;'><p>3. Using NSwag and NSwagStudio to Consume API</p><p style='margin: 0'>In this video, you will be using NSwag and NSwagStudio to consume API.</p></td></tr><tr><td style='padding: 15px;'><p>4. Configure App for API</p><p style='margin: 0'>This video helps you to configure the app for API.</p></td></tr><tr><td style='padding: 15px;'><p>5. Set Up Leave Type Management Service</p><p style='margin: 0'>In this video, you will set up the leave type management service.</p></td></tr><tr><td style='padding: 15px;'><p>6. Set Up Leave Type Management UI</p><p style='margin: 0'>In this video, you will set up the leave type management user interface.</p></td></tr></tbody></table><br><h4>9. Securing API and UI</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Add Security Using Identity</p><p style='margin: 0'>In this video, we will be adding security using Identity to secure API and Blazor app.</p></td></tr><tr><td style='padding: 15px;'><p>2. Add JSON Web Token (JWT) Authentication to API</p><p style='margin: 0'>In this video, you will be adding JSON Web Token (JWT) authentication to API.</p></td></tr><tr><td style='padding: 15px;'><p>3. Add Authentication Services to Blazor</p><p style='margin: 0'>In this video, we will be adding authentication services/facility to Blazor app.</p></td></tr><tr><td style='padding: 15px;'><p>4. Add UI Changes for Security</p><p style='margin: 0'>In this video, you will be adding UI changes for security.</p></td></tr><tr><td style='padding: 15px;'><p>5. Section Review</p><p style='margin: 0'>This video will help you with some important concepts learned in the section, such as Blazor WebAssembly and API security.</p></td></tr></tbody></table><br><h4>10. Complete Application Features</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Set Up Leave Allocation Management</p><p style='margin: 0'>In this video, we will be setting up leave allocation management.</p></td></tr><tr><td style='padding: 15px;'><p>2. Set Up Leave Request Management - Part 1 - Employee Request</p><p style='margin: 0'>This is the first of the four-part video, where you will be looking at setting up leave request management and primarily focus on employee leave requests.</p></td></tr><tr><td style='padding: 15px;'><p>3. Set Up Leave Request Management - Part 2 - Admin View</p><p style='margin: 0'>This is the second of the four-part video, where you will be looking at setting up leave request management and primarily focus on the admin view of the leave application.</p></td></tr><tr><td style='padding: 15px;'><p>4. Set Up Leave Request Management - Part 3 - Approval</p><p style='margin: 0'>This is the third of the four-part video, where you will be looking at setting up leave request management and primarily focus on the leave approval part.</p></td></tr><tr><td style='padding: 15px;'><p>5. Set Up Leave Request Management - Part 4 - Cancel Request</p><p style='margin: 0'>This is the fourth of the four-part video, where you will be looking at setting up leave request management and primarily focus on cancelling the leave request.</p></td></tr><tr><td style='padding: 15px;'><p>6. Section Review</p><p style='margin: 0'>This video will help you with the section review.</p></td></tr></tbody></table><br><h4>11. Value-Added Features</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Improve Logging</p><p style='margin: 0'>In this video, you will be improving the logging part in the application.</p></td></tr><tr><td style='padding: 15px;'><p>2. Improve Data Auditing</p><p style='margin: 0'>In this video, you will be improving the data auditing part.</p></td></tr><tr><td style='padding: 15px;'><p>3. Add Notifications</p><p style='margin: 0'>In this video, you will be adding notifications for your application.</p></td></tr></tbody></table><br><h4>12. Summary and Closing</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Conclusion</p><p style='margin: 0'>In this video, we will look at the summary and what has been learned throughout the course's journey, such as clean architecture and coding patterns and concepts.</p></td></tr></tbody></table>

This comprehensive .NET Core course will provide a strong foundation in clean architecture, SOLID principles, and help implement the CQRS and Mediator patterns. You will also learn to build and consume APIs in a Blazor WebAssembly application. The course content is fully compatible with .NET 6 and .NET 7, ensuring you are up-to-date with the latest version.
Creating a modular, testable, and maintainable application in .NET Core requires a solid foundation. Setting up an application architecture requires foresight and much consideration as early decisions will impact how easily the application is extended and maintained. In the long run, though, applications need to be maintained and, in this case, extended. Between its design and the way, the code was written, neither is really possible and so the application needs to be redesigned and future-proofed. In this course, we will explore foundational architectural principles that help with the creation of maintainable code. Next, discover how to set up a real-world application architecture with ASP.NET Core. Then, you will learn how to plug in different, common blocks such as email and authentication and have a foundation to plug in other third-party services as needed. By the end of this course, you will have the skills and knowledge of creating a testable and maintainable ASP.NET Core application needed to architect real-world enterprise .NET Core apps. The complete code bundle for this course is available at: https://github.com/PacktPublishing/ASP.NET-Core-SOLID-and-Clean-Architecture-.NET-5-and-up-
What You Will Learn
Learn clean architecture and implement SOLID principles
Build a .NET Core API and Blazor UI Application
Learn about custom exceptions and global error handling
Implement JWT authentication to build API client secure application
Use Swagger for API documentation and add Email Service using SendGrid
Implement CQRS pattern and Mediator pattern
Audience
If you are a software developer or engineer looking to enhance your skills in .NET Core development and eager to take your .NET Core development skills to the next level, then this course is for you!

This course is ideal for developers who have a solid understanding of C# and have been working with it for at least three months. If you have experience using Visual Studio 2022, .NET 7, and have a basic understanding of .NET Core development, you will have a head start on this course.
Approach
This course is smartly broken up to highlight a set of related activities based on each module in the application that is being built. We will also look at troubleshooting and debugging errors as we go along; implementing best practices; writing efficient logic and understanding why developers do things the way they do. Your knowledge will grow, step-by-step, throughout the course.
Key Features
You will develop proficiency in using debugging tools with Visual Studio code editor * Build a strong foundation in .NET clean architecture with an engaging 10+ hours of premium content * Comes bundled with working files hosted on GitHub, to make it easier for you to replicate the code used
Github Repo
https://github.com/PacktPublishing/ASP.NET-Core-SOLID-and-Clean-Architecture-.NET-5-and-up-
About the Author
Trevoir Williams
Trevoir Williams is a software engineer and part-time lecturer. With a master's degree in computer science, he has spent over a decade teaching web, software, and database development courses. He also has extensive industry experience in web application development, Azure Cloud system, and server administration. He enjoys teaching IT and development courses and hopes to impart knowledge of the latest developments in industry standards and techniques to his students.
Course Outline
1. Course Introduction

1. Introduction
In this video, let's take a quick tour of the course.
2. Preliminary Concepts

1. Review of S.O.L.I.D. Principles
In this video, you will review the S.O.L.I.D. (Single responsibility, Open-closed, Liskov substitution, Interface segregation, and Dependency inversion) principles.
2. Single Responsibility Principle
In this video, you will learn about the Single responsibility principle in detail.
3. DRY Principle
In this video, you will study the DRY (Don't Repeat Yourself) principle in detail. The Open-closed principle works when DRY is followed correctly.
4. Dependency Inversion
In this video, you will learn about dependency inversion in detail.
5. Understanding Clean Architecture
In this video, you will be understanding and learning about clean architecture and its basics.
6. What We Will Be Building
In this video, you will take a tour of the code base of the existing application or the existing version of the application that will be built throughout the course.
3. Setting Clean Architecture Solution

1. Development Environment
This video helps you set up the development environment for the course, such as Visual Studio Code, .NET core, and so on, with a hand-holding approach.
2. Get Latest Visual Studio
In this video, you will be shown how to download the latest version of the Visual Studio Code Editor.
3. Setting Up Solution
In this video, you will be setting up the solution folder inside Visual Studio.
4. Overview of Solution Parts
In this video, you will learn the relation between the solution folder that was created earlier with the clean architecture.
4. Setting Up the Application Core

1. Section Overview
This video provides an overview of the section.
2. Create the Domain Project
In this video, you will be creating the domain project.
3. Create Application Core Project
In this video, you will be creating the application core project.
4. Understanding CQRS, Mediator, and AutoMapper
In this video, you will learn about CQRS, Mediator, and AutoMapper. You will start with AutoMapper, which converts complex data types with ease, then move on to understand the CQRS pattern with the help of a block diagram, and finally, look at the Mediator pattern in detail.
5. Add AutoMapper and MediatR
In this video, you will be adding AutoMapper and MediatR to the project.
6. Set Up Features Folder Structure (Vertical Slice Architecture)
In this video, you will be setting up the features folder structure (vertical slice architecture).
7. Creating CQRS Query Request and Handler - Part 1
In this video, you will be creating your first CQRS query request and handler for the folder GetAllLeaveTypes.
8. Creating CQRS Query Request and Handler - Part 2
In this video, you will be creating another CQRS query request and handler for the folder GetLeaveTypeDetails.
9. Creating CQRS Command Request and Handler - Part 1
This is the first two-part video that helps in creating CQRS command request and handler. Here, you will look at creating command and handlers for the CreateLeaveType folder.
10. Creating CQRS Command Request and Handler - Part 2
This is the second of the two-part video that helps in creating CQRS command request and handler. Here, you will look at creating command and handlers for the DeleteLeaveType and UpdateLeaveType folder.
11. Adding Custom Exceptions
In this video, you will be looking at adding custom exceptions to control the flow of the application.
12. Adding FluentValidation
This video will help in adding the FluentValidation package to protect our data integrity.
13. Section Review
This video will help you with some important concepts learned in the section.
5. Setting Up Infrastructure Projects

1. Section Overview
This video provides an overview of this section on setting up the infrastructure projects.
2. Create the Persistence Project
In this video, you will be creating the persistence project.
3. Add Entity Framework and Database Context
This video will help you with adding the entity framework and database context.
4. Add Repository Implementations
This video will help in adding repository implementations.
5. EF Core - No Tracking
In this video, you will look at the EF Core for no-tracking purposes. You will be adding AsNoTracking method before the list part in the code files.
6. Completing Repositories
This video helps you complete the repositories with implementations of different methods.
7. Create Infrastructure Project
This video helps in creating the infrastructure project. Here, the infrastructure project will hold implementation of third-party services.
8. Add Third-Party Email Service
This video will help in adding a third-party email service.
9. Add Third-Party Logging (SeriLog)
In this video, you will be adding a third-party logging (SeriLog) to the application.
10. Section Review
This video will help you with some important concepts learned in the section, such as setting up the persistence project and adding infrastructure project.
6. Creating the API Project

1. Section Overview
This video will provide an overview of this section on development of the API.
2. Create the API Project
In this video, you will be creating the API project.
3. Scaffolding Database
This video will help you with scaffolding database. Scaffolding databases can be a valuable tool for streamlining the database development process and helping teams to quickly and efficiently create a functional database system.
4. Implementing Controller with MediatR - Part 1
In this video, you will be implementing the controller with MediatR. Here, you will create an API controller with read/write actions for GET API.
5. Implementing Controller with MediatR - Part 2
In this video, you will be implementing the controller with MediatR. Here, you will create an API controller with read/write actions for POST API, PUT API, and DELETE API.
6. Complete Leave Allocation Feature
In this video, you will be completing the leave allocation feature added to the application.
7. Complete Leave Request Feature
In this video, we will complete the implementation of the leave request feature.
8. Global Error Handling
In this video, we are going to look at the global error handling for our API.
9. Section Review
This video will help you with some important concepts learned in the section, such as configuring API along with adding leave allocation and leave request features.
7. Testing

1. Section Overview
This video will provide you with an introduction and overview of what you will be learning in this section.
2. Creating Application Unit Project
In this video, we will be setting a test project for our application layer unit tests.
3. Unit Testing the Application Code - Set Up Mocks
In this video, you will get your hands dirty with unit testing the application code and start by setting up the mock repository.
4. Unit Testing the Application Code - Testing Handlers
In this video, you will be adding testing handlers while unit testing the application code.
5. Integration Testing - Entity Framework
This video helps you work around with the entity framework while doing integration testing.
6. Section Review
This video will help you with some important concepts learned in the section, such as automating testing, unit testing, and integration testing.
8. Adding the UI

1. Section Overview
This video provides an overview of the section.
2. Creating UI Project - Blazor WebAssembly
In this video, you will be creating the UI project with Blazor WebAssembly app.
3. Using NSwag and NSwagStudio to Consume API
In this video, you will be using NSwag and NSwagStudio to consume API.
4. Configure App for API
This video helps you to configure the app for API.
5. Set Up Leave Type Management Service
In this video, you will set up the leave type management service.
6. Set Up Leave Type Management UI
In this video, you will set up the leave type management user interface.
9. Securing API and UI

1. Add Security Using Identity
In this video, we will be adding security using Identity to secure API and Blazor app.
2. Add JSON Web Token (JWT) Authentication to API
In this video, you will be adding JSON Web Token (JWT) authentication to API.
3. Add Authentication Services to Blazor
In this video, we will be adding authentication services/facility to Blazor app.
4. Add UI Changes for Security
In this video, you will be adding UI changes for security.
5. Section Review
This video will help you with some important concepts learned in the section, such as Blazor WebAssembly and API security.
10. Complete Application Features

1. Set Up Leave Allocation Management
In this video, we will be setting up leave allocation management.
2. Set Up Leave Request Management - Part 1 - Employee Request
This is the first of the four-part video, where you will be looking at setting up leave request management and primarily focus on employee leave requests.
3. Set Up Leave Request Management - Part 2 - Admin View
This is the second of the four-part video, where you will be looking at setting up leave request management and primarily focus on the admin view of the leave application.
4. Set Up Leave Request Management - Part 3 - Approval
This is the third of the four-part video, where you will be looking at setting up leave request management and primarily focus on the leave approval part.
5. Set Up Leave Request Management - Part 4 - Cancel Request
This is the fourth of the four-part video, where you will be looking at setting up leave request management and primarily focus on cancelling the leave request.
6. Section Review
This video will help you with the section review.
11. Value-Added Features

1. Improve Logging
In this video, you will be improving the logging part in the application.
2. Improve Data Auditing
In this video, you will be improving the data auditing part.
3. Add Notifications
In this video, you will be adding notifications for your application.
12. Summary and Closing

1. Conclusion
In this video, we will look at the summary and what has been learned throughout the course's journey, such as clean architecture and coding patterns and concepts.

ASP.NET

Programming

This comprehensive .NET Core course will provide a strong foundation in clean architecture, SOLID principles, and help implement the CQRS and Mediator patterns. You will also learn to build and consume APIs in a Blazor WebAssembly application. The course content is fully compatible with .NET 6 and .NET 7, ensuring you are up-to-date with the latest version.

ASP.NET Core - SOLID and Clean Architecture (.NET 5 and Up)

<div>
</div>
<section>
<div>
<h2><strong>About this Training Course</strong></h2>
<p>In context of trade, seamless supply chains and dependence on international resources, world is becoming one single market. Even though because of internet and widespread access to legal resources, business managers tend to share the common legal principles, but unfortunately, the legal framework and national laws of different countries still maintain a certain degree of uniqueness and protectionism. Thus, the success of an international contract will depend on the 'know how' in identifying the differences in legal regimes, diversity of legislature, scoping, contract drafting, negotiation and execution competencies in each context. It is getting not only important but crucial to consider risks from remote and unforeseen events, sanctions, and proxy wars. As a contract gets bigger in monetary value and wider in scope, more attention is needed in drafting and interpreting terms and conditions of any contract before signing on the last page or accepting it online.</p>
<p>This 2 full-day course endeavours to enable the participants gain an understanding of the essential ingredients of contracts and mastering the international contracting principles. This course will equip participants to identify vague and ambiguous clauses, avoid dangerous and often hidden terms, and better understand the controlling position in a project. The participants will learn from the Case Law Reports and analysis to take home lessons learned from bitter experiences of peers in the industry. It is designed to help those who need a solution to manage current contractual issues or those who execute international contracts regularly and want to be more proficient in managing their contracts and projects, with changing contexts.</p>
</div>
</section>
<section>
<div id="accordion">
<div>
<div>

Training Objectives 

</div>
<div id="collapseOne">
<div>
<p><strong>On completion of this course, the participants will have learnt:</strong></p>
<ul>
<li>Project management strictly in accordance with the contract and the corporate strategies</li>
</ul>
<ul>
<li>How to ensure that Variations Order claims are appropriately managed in turnkey and lump-sum contracts</li>
</ul>
<ul>
<li>Manage contemporary challenges and market factors with direct or indirect impact on the contracts</li>
</ul>
<ul>
<li>Managing all members of the Supply Chain from vendors to logistics services providers</li>
</ul>
<ul>
<li>Cost Engineering and Performance Management</li>
</ul>
<ul>
<li>How to manage Consortium Partners, Contractors and Owners representatives</li>
<li>When and how to obtain / grant extension of time (EOT) and costs</li>
<li>Ability to identify rights and obligations of each party to a contract instead of making subjective decisions</li>
<li>Ability to be firm in negotiations without violating the terms of the agreements</li>
<li>Ability to spot different legal systems, contract laws and arbitration rules</li>
<li>Ability to negotiate and avoid disputes and resolution in an amicable manner, in accordance with the provisions of the contract</li>
<li>Competency in developing and maintaining documentary evidence and traceability for all works executed during the project</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Target Audience 

</div>
<div id="collapseTwo">
<div>
<p>This course is intended for professionals from the <strong>Oil &amp; Gas Industry, Heavy Engineering &amp; Construction Industries, Terminals, Shipping and Maritime Logistics Services Providers</strong>.</p>
<p>This course is not to be missed by, especially <strong>those who are involved in Contract Management and with roles related to Contracts e.g. Commercial Managers, Engineers, Procurement Managers and Finance Managers, with a non-legal background and Para-legal executives</strong>.</p>
</div>
</div>
</div>
<div>
<div>

Course Level 

</div>
<div id="collapsecl">
<div>
<ul>
<li>Intermediate</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Trainer

</div>
<div id="collapseFive">
<div>
<p><strong>Principal Management Consultant</strong></p>
<p>Chartered Valuer and Appraiser (CVA)</p>
<p>FACICA | FAMTAC | FAIADR | M.S.I.D | Member, AIEN</p>
<p>LL.M. (IP Law), M. Sc. (Maritime Studies),</p>
<p>M. Tech (Knowledge Engineering), MBA,</p>
<p>First Class CoC (MCA, UK), B. E. (Elect)</p>
<p>Your expert course leader, during the last 47 year period, has worked and consulted in the industry verticals encompassing: Technology, Oil &amp; Gas Exploration &amp; Production, Petrochemical Process Plants and Power Plant Construction Projects, Logistics &amp; Warehousing, Marine, Offshore, Oil &amp; Gas Pipelines, Infrastructure Development Projects (Ports, Offshore Supply Bases, Oil &amp; Gas Terminals and Airports etc), EPCIC Contracts, and Shipyards, in South East Asia, Africa, Middle East, Americas and Europe.</p>
<p>He serves as the Principal Management Consultant with a management consultancy in Hong Kong and Singapore, specialising in the fields of corporate management consultancy, international contracts reviews and alternative dispute resolutions services. He undertakes special assignments for conducting audits and valuation of intangible properties involving proprietary processes for licensed production, and licensing of intellectual property rights (IP Rights) in patents, trademarks, and industrial designs. He is frequently engaged for assignments like due diligence, acquisitions, mergers, resolving various operational issues, technology transfer and agency services contracts reviews, cost controls, and enhancement of Supply Chain Management. He has been conferred the credentials of Chartered Valuer &amp; Appraiser (CVA) by SAC and IVAS, in accordance with the international valuation standards setting body IVSC.</p>
<p>His consulting experience includes Charterparty Management, Business Process Re-engineering, Diversifications, Corporate Development, Marketing, Complex Project Management, Feasibility Studies, Dispute Resolutions and Market Research.</p>
<p>He has successfully assisted Marine and offshore E &amp; P clients in managing contractual disputes arising from various international contracts for upgrading &amp; conversion projects. He continues to be actively engaged in claims reviews, mediation, arbitration, litigation, and expert witness related assignments, arising from international contracts and Charterparty Agreements.</p>
<p>He graduated with a Bachelor's degree in Electrical Engineering, MBA in General Management, Master of Technology in Knowledge Engineering, Master of Science in Maritime Studies, and LL.M. (IP Law). He also holds professional qualifications in Business Valuations and Appraisers for CVA, arbitration, law, and marine engineering, including the Chief Engineer's First-Class Certificate of Competency (MCA, UK).</p>
<p>He is further qualified and accredited as Certified International Arbitrator, Chartered Arbitrator, Sports arbitrator under CAS Rules, WIPO Neutral, Australian Communications and Media Authority (ACMA) Bargaining Code Arbitrator, Accredited Adjudicator and Accredited Mediator (Malaysia). He is admitted to the international panels of arbitrators and neutrals with WIPO, Geneva; ACICA, AMTAC and ACMA, Australia; BVIAC (British Virgin Islands); JIAC (Jamaica); HKIAC Hong Kong; AIAC, Malaysia; AIADR, Malaysia; KCAB, Seoul, South Korea; ICA, Delhi, India; ICC (Singapore); SISV, Singapore; SCMA, Singapore; SCCA, Saudi Arabia; VIAC Vienna, Austria; Thailand Arbitration Centre (THAC), and Mediator with AIAC Malaysia, CMC, and SIMI Singapore.</p>
</div>
</div>
</div>
<div>
<div>

POST TRAINING COACHING SUPPORT (OPTIONAL)

</div>
<div id="collapseCS">
<div>
<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
</div>
</div>
</div>
<div>
<div>

Accreditions And Affliations

</div>
<div id="collapseSeven">
<div>
               </div>
</div>
</div>
</div>
</section>

About this Training Course
In context of trade, seamless supply chains and dependence on international resources, world is becoming one single market. Even though because of internet and widespread access to legal resources, business managers tend to share the common legal principles, but unfortunately, the legal framework and national laws of different countries still maintain a certain degree of uniqueness and protectionism. Thus, the success of an international contract will depend on the 'know how' in identifying the differences in legal regimes, diversity of legislature, scoping, contract drafting, negotiation and execution competencies in each context. It is getting not only important but crucial to consider risks from remote and unforeseen events, sanctions, and proxy wars. As a contract gets bigger in monetary value and wider in scope, more attention is needed in drafting and interpreting terms and conditions of any contract before signing on the last page or accepting it online.
This 2 full-day course endeavours to enable the participants gain an understanding of the essential ingredients of contracts and mastering the international contracting principles. This course will equip participants to identify vague and ambiguous clauses, avoid dangerous and often hidden terms, and better understand the controlling position in a project. The participants will learn from the Case Law Reports and analysis to take home lessons learned from bitter experiences of peers in the industry. It is designed to help those who need a solution to manage current contractual issues or those who execute international contracts regularly and want to be more proficient in managing their contracts and projects, with changing contexts.
Training Objectives
On completion of this course, the participants will have learnt:
Project management strictly in accordance with the contract and the corporate strategies
How to ensure that Variations Order claims are appropriately managed in turnkey and lump-sum contracts
Manage contemporary challenges and market factors with direct or indirect impact on the contracts
Managing all members of the Supply Chain from vendors to logistics services providers
Cost Engineering and Performance Management
How to manage Consortium Partners, Contractors and Owners representatives
When and how to obtain / grant extension of time (EOT) and costs
Ability to identify rights and obligations of each party to a contract instead of making subjective decisions
Ability to be firm in negotiations without violating the terms of the agreements
Ability to spot different legal systems, contract laws and arbitration rules
Ability to negotiate and avoid disputes and resolution in an amicable manner, in accordance with the provisions of the contract
Competency in developing and maintaining documentary evidence and traceability for all works executed during the project
Target Audience
This course is intended for professionals from the Oil & Gas Industry, Heavy Engineering & Construction Industries, Terminals, Shipping and Maritime Logistics Services Providers.
This course is not to be missed by, especially those who are involved in Contract Management and with roles related to Contracts e.g. Commercial Managers, Engineers, Procurement Managers and Finance Managers, with a non-legal background and Para-legal executives.
Course Level
Intermediate
Trainer
Principal Management Consultant
Chartered Valuer and Appraiser (CVA)
FACICA | FAMTAC | FAIADR | M.S.I.D | Member, AIEN
LL.M. (IP Law), M. Sc. (Maritime Studies),
M. Tech (Knowledge Engineering), MBA,
First Class CoC (MCA, UK), B. E. (Elect)
Your expert course leader, during the last 47 year period, has worked and consulted in the industry verticals encompassing: Technology, Oil & Gas Exploration & Production, Petrochemical Process Plants and Power Plant Construction Projects, Logistics & Warehousing, Marine, Offshore, Oil & Gas Pipelines, Infrastructure Development Projects (Ports, Offshore Supply Bases, Oil & Gas Terminals and Airports etc), EPCIC Contracts, and Shipyards, in South East Asia, Africa, Middle East, Americas and Europe.
He serves as the Principal Management Consultant with a management consultancy in Hong Kong and Singapore, specialising in the fields of corporate management consultancy, international contracts reviews and alternative dispute resolutions services. He undertakes special assignments for conducting audits and valuation of intangible properties involving proprietary processes for licensed production, and licensing of intellectual property rights (IP Rights) in patents, trademarks, and industrial designs. He is frequently engaged for assignments like due diligence, acquisitions, mergers, resolving various operational issues, technology transfer and agency services contracts reviews, cost controls, and enhancement of Supply Chain Management. He has been conferred the credentials of Chartered Valuer & Appraiser (CVA) by SAC and IVAS, in accordance with the international valuation standards setting body IVSC.
His consulting experience includes Charterparty Management, Business Process Re-engineering, Diversifications, Corporate Development, Marketing, Complex Project Management, Feasibility Studies, Dispute Resolutions and Market Research.
He has successfully assisted Marine and offshore E & P clients in managing contractual disputes arising from various international contracts for upgrading & conversion projects. He continues to be actively engaged in claims reviews, mediation, arbitration, litigation, and expert witness related assignments, arising from international contracts and Charterparty Agreements.
He graduated with a Bachelor's degree in Electrical Engineering, MBA in General Management, Master of Technology in Knowledge Engineering, Master of Science in Maritime Studies, and LL.M. (IP Law). He also holds professional qualifications in Business Valuations and Appraisers for CVA, arbitration, law, and marine engineering, including the Chief Engineer's First-Class Certificate of Competency (MCA, UK).
He is further qualified and accredited as Certified International Arbitrator, Chartered Arbitrator, Sports arbitrator under CAS Rules, WIPO Neutral, Australian Communications and Media Authority (ACMA) Bargaining Code Arbitrator, Accredited Adjudicator and Accredited Mediator (Malaysia). He is admitted to the international panels of arbitrators and neutrals with WIPO, Geneva; ACICA, AMTAC and ACMA, Australia; BVIAC (British Virgin Islands); JIAC (Jamaica); HKIAC Hong Kong; AIAC, Malaysia; AIADR, Malaysia; KCAB, Seoul, South Korea; ICA, Delhi, India; ICC (Singapore); SISV, Singapore; SCMA, Singapore; SCCA, Saudi Arabia; VIAC Vienna, Austria; Thailand Arbitration Centre (THAC), and Mediator with AIAC Malaysia, CMC, and SIMI Singapore.
POST TRAINING COACHING SUPPORT (OPTIONAL)
To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.

Request for further information post training support and fees applicable
Accreditions And Affliations

EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

Essential Elements of International Contracts Laws and Contracts Lifecycle Management

Team of 10, pp

Normal Fee, pp

<div>
</div>
<section>
<div>
<h2><strong>About this Training Course</strong></h2>
<p>In turbulent times for the entire Energy Sector, Oil &amp; Gas E &amp; P segments are coming under tremendous pressure to reinvigorate. Oil Majors like <em>Shell Plc</em> are no longer termed as Oil &amp; Gas Company but also branded as <em>SHELL Energy</em>, with technology at its forefront. The Risks, Scope and Context of Engineering, Procurement, Construction, Installation and Commissioning (EPCIC) Projects is evolving rapidly. Thus, the success of a project is dependent on the practical 'know how' in scoping, contract drafting, negotiation and execution competencies. Understanding the essential ingredients of contracts and mastering the international contracting principles will equip the participants to identify vague and ambiguous clauses, avoid dangerous and often hidden terms, and better understand the controlling position in a project.</p>
<p>In this 3 full-day course, the participants will find out how to negotiate legacy contracts where parties are not allowed to edit any clauses during the bidding process. The participants will learn from the Case Law Reports and analysis to take home lessons learned from bitter experiences of their peers in the industry. It is designed to help those who need a solution to manage current contractual issues or those who execute contracts regularly and want to be more proficient in managing their contracts and projects, with changing contexts.</p>
<p>The course is developed with the underlying objectives for the participants to:</p>
<ol><li>Enhance their current knowledge of the legal principles governing international Contracts from formation, execution to breaches, redresses and dispute resolution either as a party or as a consortium member or as a coverture.</li><li>Manage Consortium and Joint Venture Partners inter-relationship and contractual responsibilities.</li><li>Identify dangerous exposures due to joint and severally liable requirements of consortium-based contracts.</li><li>Effectively Manage Risks of Projects, with Enforceable Contract Documents, by learning the purpose and potential benefits of maintaining evidence in compliance to the contract clauses.</li><li>Learn the Contract Enforcement Nuggets of Owners and the Variation Claims Strategies of the Contractors.</li><li>Allocation of contract management related roles / assignments and WBS within consortium partners for effective project management and profitable results.</li><li>Use of Contract Terms &amp; Conditions for enhancing project performance, monitoring, reporting, and achieving timely completion, thereby avoiding delays and disputes.</li></ol>
<p>This course can also be offered through Virtual Instructor Led Training (VILT) format.</p>
</div>
</section>
<section>
<div id="accordion">
<div>
<div>

Training Objectives 

</div>
<div id="collapseOne">
<div>
<p>Upon completion of the course, the participants will have learnt:</p>
<ul>
<li>Project management strictly in accordance with the contract and the corporate strategies.</li>
<li>How to ensure that Variations Order claims are appropriately managed in turnkey and lump-sum contracts.</li>
<li>Manage contemporary challenges and market factors with direct or indirect impact on the contracts.</li>
<li>Managing all members of the Supply Chain from vendors to logistics services providers.</li>
<li>Cost Engineering and Performance Management.</li>
<li>How to manage Consortium Partners, Contractors, and Owner's representatives.</li>
<li>When and how to obtain / grant extension of time (EOT) and costs.</li>
<li>Ability to identify rights and obligations of each party to a contract instead of making subjective decisions.</li>
<li>Ability to be firm in negotiations without violating terms of the agreements.</li>
<li>Ability to spot different legal systems, contract laws and arbitration rules.</li>
<li>Ability to negotiate and avoidance of disputes and resolution in amicable manner, in accordance with the provisions of the contract.</li>
<li>Competency in developing and maintaining documentary evidence and traceability for all works executed during the project.</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Target Audience 

</div>
<div id="collapseTwo">
<div>
<p>This course is specially curated for professionals from International Oil &amp; Gas Industries including Offshore &amp; Marine Sectors. They include the <strong>heads of strategic business units, contracts managers, project directors, project managers, general managers, corporate legal counsels, procurements and supply chain managers, lawyers and legal professionals</strong> engaged in the EPCIC Segments of the Oil &amp; Gas Industry.</p>
<p> </p>
</div>
</div>
</div>
<div>
<div>

Course Level 

</div>
<div id="collapsecl">
<div>
<ul>
<li>Intermediate</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Trainer

</div>
<div id="collapseFive">
<div>
<p><strong>Principal Management Consultant</strong></p>
<p>Chartered Valuer and Appraiser (CVA)</p>
<p>FACICA | FAMTAC | FAIADR | M.S.I.D | Member, AIEN</p>
<p>LL.M. (IP Law), M. Sc. (Maritime Studies),</p>
<p>M. Tech (Knowledge Engineering), MBA,</p>
<p>First Class CoC (MCA, UK), B. E. (Elect)</p>
<p>Your expert course leader, during the last 47 year period, has worked and consulted in the industry verticals encompassing: Technology, Oil &amp; Gas Exploration &amp; Production, Petrochemical Process Plants and Power Plant Construction Projects, Logistics &amp; Warehousing, Marine, Offshore, Oil &amp; Gas Pipelines, Infrastructure Development Projects (Ports, Offshore Supply Bases, Oil &amp; Gas Terminals and Airports etc), EPCIC Contracts, and Shipyards, in South East Asia, Africa, Middle East, Americas and Europe.</p>
<p>He serves as the Principal Management Consultant with a management consultancy in Hong Kong and Singapore, specialising in the fields of corporate management consultancy, international contracts reviews and alternative dispute resolutions services. He undertakes special assignments for conducting audits and valuation of intangible properties involving proprietary processes for licensed production, and licensing of intellectual property rights (IP Rights) in patents, trademarks, and industrial designs. He is frequently engaged for assignments like due diligence, acquisitions, mergers, resolving various operational issues, technology transfer and agency services contracts reviews, cost controls, and enhancement of Supply Chain Management. He has been conferred the credentials of Chartered Valuer &amp; Appraiser (CVA) by SAC and IVAS, in accordance with the international valuation standards setting body IVSC.</p>
<p>His consulting experience includes Charterparty Management, Business Process Re-engineering, Diversifications, Corporate Development, Marketing, Complex Project Management, Feasibility Studies, Dispute Resolutions and Market Research.</p>
<p>He has successfully assisted Marine and offshore E &amp; P clients in managing contractual disputes arising from various international contracts for upgrading &amp; conversion projects. He continues to be actively engaged in claims reviews, mediation, arbitration, litigation, and expert witness related assignments, arising from international contracts and Charterparty Agreements.</p>
<p>He graduated with a Bachelor's degree in Electrical Engineering, MBA in General Management, Master of Technology in Knowledge Engineering, Master of Science in Maritime Studies, and LL.M. (IP Law). He also holds professional qualifications in Business Valuations and Appraisers for CVA, arbitration, law, and marine engineering, including the Chief Engineer's First-Class Certificate of Competency (MCA, UK).</p>
<p>He is further qualified and accredited as Certified International Arbitrator, Chartered Arbitrator, Sports arbitrator under CAS Rules, WIPO Neutral, Australian Communications and Media Authority (ACMA) Bargaining Code Arbitrator, Accredited Adjudicator and Accredited Mediator (Malaysia). He is admitted to the international panels of arbitrators and neutrals with WIPO, Geneva; ACICA, AMTAC and ACMA, Australia; BVIAC (British Virgin Islands); JIAC (Jamaica); HKIAC Hong Kong; AIAC, Malaysia; AIADR, Malaysia; KCAB, Seoul, South Korea; ICA, Delhi, India; ICC (Singapore); SISV, Singapore; SCMA, Singapore; SCCA, Saudi Arabia; VIAC Vienna, Austria; Thailand Arbitration Centre (THAC), and Mediator with AIAC Malaysia, CMC, and SIMI Singapore.</p>
</div>
</div>
</div>
<div>
<div>

POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
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Accreditions And Affliations

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About this Training Course
In turbulent times for the entire Energy Sector, Oil & Gas E & P segments are coming under tremendous pressure to reinvigorate. Oil Majors like Shell Plc are no longer termed as Oil & Gas Company but also branded as SHELL Energy, with technology at its forefront. The Risks, Scope and Context of Engineering, Procurement, Construction, Installation and Commissioning (EPCIC) Projects is evolving rapidly. Thus, the success of a project is dependent on the practical 'know how' in scoping, contract drafting, negotiation and execution competencies. Understanding the essential ingredients of contracts and mastering the international contracting principles will equip the participants to identify vague and ambiguous clauses, avoid dangerous and often hidden terms, and better understand the controlling position in a project.
In this 3 full-day course, the participants will find out how to negotiate legacy contracts where parties are not allowed to edit any clauses during the bidding process. The participants will learn from the Case Law Reports and analysis to take home lessons learned from bitter experiences of their peers in the industry. It is designed to help those who need a solution to manage current contractual issues or those who execute contracts regularly and want to be more proficient in managing their contracts and projects, with changing contexts.
The course is developed with the underlying objectives for the participants to:
Enhance their current knowledge of the legal principles governing international Contracts from formation, execution to breaches, redresses and dispute resolution either as a party or as a consortium member or as a coverture.
Manage Consortium and Joint Venture Partners inter-relationship and contractual responsibilities.
Identify dangerous exposures due to joint and severally liable requirements of consortium-based contracts.
Effectively Manage Risks of Projects, with Enforceable Contract Documents, by learning the purpose and potential benefits of maintaining evidence in compliance to the contract clauses.
Learn the Contract Enforcement Nuggets of Owners and the Variation Claims Strategies of the Contractors.
Allocation of contract management related roles / assignments and WBS within consortium partners for effective project management and profitable results.
Use of Contract Terms & Conditions for enhancing project performance, monitoring, reporting, and achieving timely completion, thereby avoiding delays and disputes.
This course can also be offered through Virtual Instructor Led Training (VILT) format.
Training Objectives
Upon completion of the course, the participants will have learnt:
Project management strictly in accordance with the contract and the corporate strategies.
How to ensure that Variations Order claims are appropriately managed in turnkey and lump-sum contracts.
Manage contemporary challenges and market factors with direct or indirect impact on the contracts.
Managing all members of the Supply Chain from vendors to logistics services providers.
Cost Engineering and Performance Management.
How to manage Consortium Partners, Contractors, and Owner's representatives.
When and how to obtain / grant extension of time (EOT) and costs.
Ability to identify rights and obligations of each party to a contract instead of making subjective decisions.
Ability to be firm in negotiations without violating terms of the agreements.
Ability to spot different legal systems, contract laws and arbitration rules.
Ability to negotiate and avoidance of disputes and resolution in amicable manner, in accordance with the provisions of the contract.
Competency in developing and maintaining documentary evidence and traceability for all works executed during the project.
Target Audience
This course is specially curated for professionals from International Oil & Gas Industries including Offshore & Marine Sectors. They include the heads of strategic business units, contracts managers, project directors, project managers, general managers, corporate legal counsels, procurements and supply chain managers, lawyers and legal professionals engaged in the EPCIC Segments of the Oil & Gas Industry.
 
Course Level
Intermediate
Trainer
Principal Management Consultant
Chartered Valuer and Appraiser (CVA)
FACICA | FAMTAC | FAIADR | M.S.I.D | Member, AIEN
LL.M. (IP Law), M. Sc. (Maritime Studies),
M. Tech (Knowledge Engineering), MBA,
First Class CoC (MCA, UK), B. E. (Elect)
Your expert course leader, during the last 47 year period, has worked and consulted in the industry verticals encompassing: Technology, Oil & Gas Exploration & Production, Petrochemical Process Plants and Power Plant Construction Projects, Logistics & Warehousing, Marine, Offshore, Oil & Gas Pipelines, Infrastructure Development Projects (Ports, Offshore Supply Bases, Oil & Gas Terminals and Airports etc), EPCIC Contracts, and Shipyards, in South East Asia, Africa, Middle East, Americas and Europe.
He serves as the Principal Management Consultant with a management consultancy in Hong Kong and Singapore, specialising in the fields of corporate management consultancy, international contracts reviews and alternative dispute resolutions services. He undertakes special assignments for conducting audits and valuation of intangible properties involving proprietary processes for licensed production, and licensing of intellectual property rights (IP Rights) in patents, trademarks, and industrial designs. He is frequently engaged for assignments like due diligence, acquisitions, mergers, resolving various operational issues, technology transfer and agency services contracts reviews, cost controls, and enhancement of Supply Chain Management. He has been conferred the credentials of Chartered Valuer & Appraiser (CVA) by SAC and IVAS, in accordance with the international valuation standards setting body IVSC.
His consulting experience includes Charterparty Management, Business Process Re-engineering, Diversifications, Corporate Development, Marketing, Complex Project Management, Feasibility Studies, Dispute Resolutions and Market Research.
He has successfully assisted Marine and offshore E & P clients in managing contractual disputes arising from various international contracts for upgrading & conversion projects. He continues to be actively engaged in claims reviews, mediation, arbitration, litigation, and expert witness related assignments, arising from international contracts and Charterparty Agreements.
He graduated with a Bachelor's degree in Electrical Engineering, MBA in General Management, Master of Technology in Knowledge Engineering, Master of Science in Maritime Studies, and LL.M. (IP Law). He also holds professional qualifications in Business Valuations and Appraisers for CVA, arbitration, law, and marine engineering, including the Chief Engineer's First-Class Certificate of Competency (MCA, UK).
He is further qualified and accredited as Certified International Arbitrator, Chartered Arbitrator, Sports arbitrator under CAS Rules, WIPO Neutral, Australian Communications and Media Authority (ACMA) Bargaining Code Arbitrator, Accredited Adjudicator and Accredited Mediator (Malaysia). He is admitted to the international panels of arbitrators and neutrals with WIPO, Geneva; ACICA, AMTAC and ACMA, Australia; BVIAC (British Virgin Islands); JIAC (Jamaica); HKIAC Hong Kong; AIAC, Malaysia; AIADR, Malaysia; KCAB, Seoul, South Korea; ICA, Delhi, India; ICC (Singapore); SISV, Singapore; SCMA, Singapore; SCCA, Saudi Arabia; VIAC Vienna, Austria; Thailand Arbitration Centre (THAC), and Mediator with AIAC Malaysia, CMC, and SIMI Singapore.
POST TRAINING COACHING SUPPORT (OPTIONAL)
To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.

Request for further information post training support and fees applicable
Accreditions And Affliations

EPCIC Contract Drafting and Management: With Essential Elements of International Contract Laws

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mediation for single parents</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coparenting therapy</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Addressing painpoints</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communication strategies</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bespoke coparenting plan</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Tools and emotional intelligence training</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Establish a healthy productive co parenting relationship</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Personal mediator phonecalls in between sessions</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Protecting your child strategies</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Life coaching</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/mediation-session-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/mediation-session-package/</a></p>

Mediation for single parents
Coparenting therapy
Addressing painpoints
Communication strategies
Bespoke coparenting plan
Tools and emotional intelligence training
Establish a healthy productive co parenting relationship
Personal mediator phonecalls in between sessions
Protecting your child strategies
Life coaching


https://relationshipsmdd.com/product/mediation-session-package/

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