• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

3702 Media courses

Advanced Diploma in Web Writing

4.3(43)

By John Academy

Description: Web writing and regular writing are different styles of writing. You need to learn the specific writing style which is appropriate for web writing. You need to consider various factors to be able to do web writing. Web writing is not limited to just content writing. It could extend to writing blogs and web copywriting. Since you need to follow a unique style and type of content in web writing, learning how to write blogs and web copywriting will be helpful if you chose to have a career in web writing. Both these skills will be taught through this advanced diploma in web writing. You will learn the necessary skills, knowledge and information of Web Writing in this course.  Who is the course for? Professionals, businessmen, and entrepreneurs who are into web writing People who have an interest in blogs and copywriting Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Web Writing is a useful qualification to possess, and would be beneficial for the following careers: Blogger Blog Marketing and Promotions Specialist Copywriter Entrepreneur Marketing Manager Social Media Specialist Social Content Creator Web Writer. Writing Blogs What is Creative Blogging? 00:30:00 Researching Demands For Your Passion 01:00:00 Setting Up Your Blog 01:00:00 Your Blog Content 01:00:00 Turn Your Blog Into a Money Making Machine 01:00:00 Getting a Swarm of Traffic to your Blog 01:00:00 Web Copywriting Why Writing Copy for the Web is Different 00:15:00 Visitors Are The Most Important 00:30:00 Plan in Order to Succeed 00:30:00 How to Write an Effective Copy for the Web 00:30:00 How to Find the Effective Keywords and the Keyword Phrases 00:15:00 Keep it Short and Elegant 00:30:00 Other Essential Components for Good Copywriting 01:30:00 Get a Headline that Grabs 00:15:00 How to Write a Headline 00:15:00 Test the Tones of Your Headlines 00:15:00 Make Your Text Links Look Alike 00:30:00 Be Positive from the Beginning till the End 00:30:00 Conclusion 00:15:00 Copywriting That Sells Introduction 00:30:00 Structure 01:00:00 Headlines 01:00:00 Tone of voice 01:00:00 Online style 01:00:00 Reassurance 01:00:00 Reading strategies 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam-Advanced Diploma in Web Writing 00:30:00 Final Exam Final Exam-Advanced Diploma in Web Writing 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Web Writing
Delivered Online On Demand19 hours 15 minutes
£19

Advanced Diploma in Video Creation

4.3(43)

By John Academy

Description: Videos are created for entertainment, information dissemination, and even for marketing. Producing videos for marketing will be effective if it could capture the attention of your target market. To do this, you need to learn the basics in video creation and learn how to produce web video. You also need to learn how to post and produce YouTube videos since YouTube is one of the popular platforms where you could post your videos. All of these skills related to video creation will be taught in this advanced diploma course. This course will provide you with the skills, knowledge and information of video creation.  Who is the course for? Business professionals who want to learn about video creation People who have an interest in video creation and production Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Video Creation course will be useful and would be beneficial for the following professions: Businessman Marketing and Promotions Specialist Marketing Manager Online Content Creator Product Creators Sales Manager Sales and Promotions Specialist Social Media Specialist Video Producer. Video Creation The Tools That You Must Need 01:00:00 How to Choose the Right Web Cam? 00:30:00 Creating and Editing Software for a Video Product 00:30:00 Plan! Before You Commence Shooting Your Video Product 01:00:00 How to Edit Your Video Product 01:00:00 How to Create a Video Tutorial for Your Customers 01:00:00 How to Include the Finished Video Product on Your Website 01:00:00 A Video Product Can Help Boosting Traffic and Sales to Your Website 00:30:00 Conclusion 00:15:00 Production of Web Video Introduction 00:30:00 What You Can Use Video Production For 00:30:00 What You Will Need 00:30:00 Video Production Without Hardware 01:00:00 Planning and Pre-Production 01:00:00 Creating A Script 01:00:00 Filming and Production 01:00:00 Editing 01:00:00 Closing Notes 00:15:00 Making Youtube Videos Introduction 00:15:00 Write An Interesting & Descriptive Title For Your Video 01:00:00 Write A 'Descriptive' Description 01:00:00 Add Keywords In Your Tags 00:30:00 Share Your Videos On Facebook & Twitter 00:30:00 Get As Many Likes and Comments As Possible 00:15:00 Make Your Video A 'Video Response' To A Popular Related Video 00:15:00 Make Your Videos Go Viral 00:30:00 Get Subscribers to Your Channel 01:00:00 Use Links To Your Other Videos In Annotations 00:30:00 Post Your Video to Your Blog or Website 00:30:00 Post Video On Forums 00:30:00 Bookmark Your Video(s) On News/Social Bookmarking Sites 00:30:00 Promote Your Video On YouTube 00:30:00 Bookmark Your Video(s) On News/Social Bookmarking Sites 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Video Creation 00:30:00 Final Exam Final Exam- Advanced Diploma in Video Creation 00:30:00

Advanced Diploma in Video Creation
Delivered Online On Demand23 hours
£25

Digital Marketing: Internet Marketing

By iStudy UK

This course will teach you the fundamentals of Internet Marketing, the essentials of Affiliate Marketing, Selling products Online, Information Products, Making Money on Ebay, Web Hosting, Domain Name, corespondent services and How to Use Drop Shipping? etc. You will be taught on the importance of internet marketing and why it is considered as one of the effective and used marketing strategies today by learning the skills needed in this field.In today's modern technology, companies or associations require powerful, painful internet advertising procedures. In this course, you'll know adequately about match markets to internet techniques to beneficially develop your business. You'll be able to utilise online networking apparatuses and stages to the configuration, oversee, and upgrade social battles to advance development and position your image in the worldwide computerised commercial centre. Course Highlights Digital Marketing: Internet Marketing is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Digital Marketing: Internet Marketing into 26 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 17 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Digital Marketing: Internet Marketing Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Digital Marketing: Internet Marketing is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Digital Marketing: Internet Marketing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:15:00 What Is Internet Marketing? 00:30:00 What Is Affiliate Marketing? 00:30:00 How Do People Make Money Online? 00:30:00 What Do People Sell Online? 00:30:00 What Are Information Products? 00:30:00 What Is The Best Way To Get Started? 01:00:00 Make Money on eBay 02:00:00 Taking Payments 00:15:00 What Is Drop Shipping? 00:30:00 What Is Web Hosting? 00:30:00 What Is A Domain Name? 00:30:00 What Is An Autoresponder Service? 01:00:00 What Is A Sales Letter? 00:30:00 What Is A Squeeze Page/Opt-­In Page? 01:00:00 How Do I Know What People Are Searching For? 00:30:00 What is SEO? 00:30:00 What Is Traffic? 00:30:00 What Are Some Traffic Methods? 01:00:00 What Is List Building? 02:00:00 What Is Blogging? 00:30:00 What Is Article Marketing? 01:00:00 What Is Copywriting? 00:30:00 What Is Social Media And How Can I Leverage On It? 00:30:00 What Is The Difference Between Advertising And Promotion? 00:30:00 Conclusion 00:15:00 Mock Exam Final Exam

Digital Marketing: Internet Marketing
Delivered Online On Demand17 hours 45 minutes
£25

High Performance Teams Remote Workforce

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for organizations engaged with remote workforce teams. Overview Upon successful completion of this course, participants will be able to identify and create high performance teams. In this course, teams will learn the importance of developing performance skills while working remotely. Getting Started Workshop Objectives Action Plan Remote Workforce What is a Remote Workforce? Types of Remote Workforce Benefits of a Remote Workforce Materials for Remote Workforce Practical Illustration High Performance Teams What is a High-Performance Team? Benefits of High-Performance Teams Leadership for High Performance Team Understanding Team Dynamics Practical Illustration Characteristics of High-Performance Teams Excellent Communication Goal-Oriented Flexibility Committed Practical Illustration How to Create Teamwork Identify Group & Individual Responsibilities Give Permission to Take Action Build Relationships between Team Members and Management Give Feedback Practical Illustration Types of Communication Virtual Team Meetings Telephone Conferences Email Communication Intranet, Webpage, and Social Media Communication Practical Illustration Training Your Team Telecommute Training Web-based Training Peer Training Training Assessment and Retraining Practical Illustration Types of Communication Tracking Team Performance Counseling Employees Positive Recognition for Employees Training Never Stops! Practical Illustration Effective Team Meeting How-to 43 Have a Clear Agenda Have a Clear Agenda Use Screen Shots or References Create a Safe Place Team Meeting Don?ts Practical Illustration Keep a Happy and Motivated High-Performance Team Watch for Signs of Conflict or Unhappiness Employee Feedback and Concerns Give Opportunities for Additional Education Impart Opportunities for Career Growth Practical Illustration Don?ts? with High Performance Teams Don't Forget to Share Success Don't Delay in Responding Don?t Assign Vague Responsibilities Don?t Lead as a Dictator Practical Illustration Wrapping Up Words from the Wise

High Performance Teams Remote Workforce
Delivered OnlineFlexible Dates
Price on Enquiry

Digital Journalism Course

5.0(10)

By Apex Learning

Give a compliment to your career and take it to the next level. This Digital Journalism Course bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Digital Journalism Course bundle will help you stay ahead of the pack. Throughout the Digital Journalism Course programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Digital Journalism Course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Digital Journalism Course Bundle Consists of the following Premium courses: Course 01: Digital Journalism Course 02: Newspaper Journalism Course 03: Business Writing: Influence Your Readers Course 04: Content Management Course 05: Copyediting & Proofreading Course 06: Creative Writing Training Program for Writers Course 07: Writing Short Story Training Course 08: Information Management Course 09: Team Management Course 10: Complete Communication Skills Master Class for Life Course 11: Time Management Enrol now in Digital Journalism Course to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Digital Journalism Course expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Digital Journalism Module 01: Digital Journalism Overview Module 02: Hypertext and Storyboard Module 03: Digital Storytelling Basics: Writing, Blogging, Photography Module 04: Digital Storytelling Basics: Audio, Video, Graphics Module 05: Finding Trustworthy Information Online Module 06: Multimedia Newsgathering Module 07: Verification and Reporting Module 08: Online Networks Module 09: Wellness and Resilience Module 10: Technologies and Platform Module 11: Journalism Law and Ethics And 10 more courses ... CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Digital Journalism Course bundle. Requirements This Digital Journalism Course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Digital Journalism) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Digital Journalism Course
Delivered Online On Demand
£39

Career Development Training: Copywriting Masterclass

By The Teachers Training

Overview Career Development Training: Copywriting Masterclass Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Career Development Training: Copywriting Masterclass Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: What Niche Best Fits Your Interests Lesson 01: How to Find Your Niche 00:04:00 Lesson 02: How to Find a Niche Market: A Step-By-Step Guide 00:04:00 Lesson 03: The Advantages of Having a Niche Market 00:04:00 Lesson 04: 5 Ways to Research Your Potential Customers 00:03:00 Lesson 05: 5 Simple Steps To Find Your Niche Market 00:04:00 Lesson 06: Ways to Narrow Down Your Niche Market 00:03:00 Section 02: Ways to Hone Your Skills as A Copywriter Lesson 01: 10 Reasons Why People Who Read A Lot Are More Likely To Be Successful 00:04:00 Lesson 02: The Importance of Written Communication Skills 00:04:00 Lesson 03: 5 Reasons why Feedback may be the Most Important 00:04:00 Lesson 04: What Copywriting Certification Programs Can Teach You 00:04:00 Lesson 05: 8 Online Tools That Will Improve Your Writing 00:03:00 Lesson 06: Why Should You Network? 00:04:00 Lesson 07: Why New Writers Should Enter Writing Competitions 00:03:00 Section 03: Communicating with Your Prospect Lesson 01: How To Get The Most Out Of Customer Polls And Surveys 00:04:00 Lesson 02: How to Identify a Target Demographic 00:04:00 Lesson 03: Learn Your Customers Habits 00:03:00 Lesson 04: 11 Ways to Provide Great Customer Service 00:03:00 Lesson 05: Your Small Business Competitors: Where to Learn About Their Customers 00:04:00 Section 04: Expanding Your Business Lesson 01: The Easiest Way to Build Your Business Through Referrals 00:04:00 Lesson 02: What is a Paid Online Advertising Strategy? 00:03:00 Lesson 03: What Is a Portfolio Website and Why You Need It? 00:04:00 Lesson 04: Copywriting for Social Media: 7 Tips to Boost Engagement 00:03:00 Lesson 05: 5 Rules for Customer-Centric Copywriting Your Support Reps Should Use 00:03:00 Section 05: Niches that Copywriters Work In Lesson 01: Break into the Self-Improvement Market 00:04:00 Lesson 02: Fundraising - Selling Your Services to Non-Profit Companies 00:04:00 Lesson 03: Health Copywriting- Working to Improve People's Lives 00:06:00 Lesson 04: Financial Services 00:04:00 Lesson 05: Christian Market - Writing for a Higher Purpose 00:04:00 Section 06: Why Become a Freelance Copywriter Lesson 01: Choose Your Own Working Hours 00:05:00 Lesson 02: The Newbie's Guide to Making the Most of Remote Work 00:04:00 Lesson 03: Copywriter Job Satisfaction: Why Copywriting is a Good Career 00:03:00 Lesson 04: Why Copywriting Helps your Business and Adds Value to your Marketing Assets 00:04:00 Lesson 05: Potential to Earn Higher than Average Income 00:03:00

Career Development Training: Copywriting Masterclass
Delivered Online On Demand2 hours 4 minutes
£27.99

Diploma in Adobe After Effects CC at QLS Level 5

4.8(9)

By Skill Up

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Diploma in Adobe After Effects CC at QLS Level 5
Delivered Online On Demand14 days
£100

PR : Public Relation

By IOMH - Institute of Mental Health

Overview Immerse yourself in the dynamic world of public relations with our meticulously designed PR: Public Relations course. This course unlocks the doors to understanding the transformative power of effective communication within an organisation. PR: Public Relation is an essential element of any successful business, with over 55,000 PR specialists in the UK working tirelessly to manage the image and reputation of their respective organisations. Our course prepares you for a rewarding career in PR: Public Relations, equipping you with the knowledge and skills to navigate this bustling industry. Discover the art of maintaining corporate relationships, explore PR tactics, delve into crisis management, and much more. Your journey to becoming a PR: Public Relations expert starts here. This PR: Public Relations course covers the following topics: Comprehend the fundamental principles and role of public relations. Understand diverse concepts and theories in public relations. Organise and manage public relations activities effectively. Apply research techniques and strategies for public relations. Gain insights into various fields of PR practices. Evaluate ethical considerations and maintain professionalism in public relations. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the PR : Public Relation course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the PR : Public Relation course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the PR : Public Relation course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This PR : Public Relation is suitable for anyone aspiring to start a career in PR : Public Relation; even if you are new to this and have no prior knowledge on PR : Public Relation, this course is going to be very easy for you to understand.  And if you are already working in the PR : Public Relation field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this PR : Public Relation course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This PR : Public Relation course has no prerequisite.  You don't need any educational qualification or experience to enrol in the PR : Public Relation course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online PR : Public Relation course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum PR : Public Relation Introduction to Public Relations 00:19:00 Concepts of Public Relations 00:20:00 Management and Organisation of Public Relations 00:19:00 Public Relations Tactics and Research 00:28:00 Major Fields of Public Relations Practice Part I 00:22:00 Major Fields of Public Relations Practice Part II 00:22:00 Social Media and PR 00:20:00 Crisis management 00:28:00 Ethics & Professionalism in Public Relations 00:14:00

PR : Public Relation
Delivered Online On Demand3 hours 12 minutes
£11.99

Safeguarding Children: Internet Safety Course

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Safeguarding Children: Internet Safety Course
Delivered Online On Demand1 hour
£12

Customer Service & Environment

4.7(160)

By Janets

Register on the Customer Service & Environment today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Customer Service & Environment course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Customer Service & Environment course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement   Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £119. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Customer Service & Environment course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Customer Service & Environment Concepts and Practices in Customer Service Delivery 00:13:00 Organise Customer Service Delivery 00:14:00 Structure of Customer Service 00:14:00 Customer Relationship Management (CRM) 00:18:00 Customer Satisfaction & Relationship with Brand 00:15:00 Monitoring and Resolution of Customers' Complaints & Problems 00:15:00 Social Media Tools and Channels for a Business 00:15:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Customer Service & Environment
Delivered Online On Demand1 hour 44 minutes
£25