Mediation and Conflict Course
Do you hear yourself saying the same thing over and over again? Do you want to bring some new skills to your role? If you have been in a sales role for some time it is easy to fall into a comfortable pattern. This workshop will help you incorporate advanced techniques drawn from NLP, behavioural science and social psychology into your existing skills. This course will help you: Use the consultative sales process to achieve more cross-sales Employ advanced rapport-building skills Assess the buying preferences of a customer Articulate the link between customer goals and needs Identify your customer's needs and wants Use advanced questioning techniques to gather information Resist the temptation to tell when it would be better to ask Identify communication preferences Given various scenarios, present a product to the explicit need of a customer Appreciate the impact of the language used during this stage of the sale and decide what language is appropriate with a variety of customers Handle objections positively Close the sale or gain commitment to further action 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Understanding yourself and your customers Personal communication style and what this means in a sales situation Wants versus needs What motivates people to buy Using social media tools such as LinkedIn Managing your portfolio to maximise sales Preparing to sell 3 The sales process Overview of the consultative sales process Review personal strengths and weaknesses as a salesperson Habits of top-performing sales people Common pitfalls Articulate sales goals 4 Building rapport 11 decisions that customers make in the first 9 seconds Spotting buyer communication preferences Building rapport with a wide variety of customers Dealing with emotions Keeping control 5 Questioning and listening Assumptions and how they trip us up Structured questioning Looking for cross-sales Honing your listening skills Identifying buyers' motivation Using summaries to move the customer forward 6 Presenting products and services to customers Choosing the right time to present Using features, advantages and benefits Tailoring your presentation of products and services to match buyer preferences and motivations 7 Gaining commitment When to close Dealing with difficult customers 5 things to avoid when handling a customer objection 8 Managing your business The link between service and sales Using customer surveys Winning back lost business 9 Putting it all together Skills practice Personal learning summary and action plans
Do you use video as a tool to promote your charity, business, organisation or campaigns? And if you don’t, do you feel as if you ought to? Videos account for more than 80% of all consumer internet traffic. So the pressure to use video as a marketing and PR tool has increased enormously. But the cost can be prohibitive. Using a video production company, such as ours, might be ideal, but for many it is out of reach – particularly if, like many of our clients, you’re a charity. However, there is an alternative, which more and more organisations are choosing, especially those which need to produce regular digital content. That is to produce the video yourself. Nowadays, you do not even need to invest in a video camera. All you need is your smart phone, some simple equipment you can buy on Amazon for as little as £80, plus your laptop or PC. This is why we have developed a new smartphone video training course, Smart Video. Our smartphone video training course covers: Equipment – including setting up your phone, microphones, tripods and editing programmes Planning your video Techniques to give your films broadcast-quality polish Getting the perfect shot – including shot sizes, positioning the camera, framing, lighting, sound, sequences and backgrounds Filming interviews An introduction to editing Producing videos for social media Bespoke training The course can be tailored to the type of videos you need to make. If most of your videos will be interviews, we’ll focus on presenting your interviewee in the best possible light – literally. If, on the other hand, you need to film buildings, events or products, we’ll tailor the course accordingly. If your video needs a script, we’ll give you tips and techniques on how to “write to pictures”, so your messages comes across well. And on all our courses, we’ll give you a guide to the best equipment and apps to use to enhance your filming and editing. The smartphone video course will be led by Paul Curran who has many years experience producing, filming and editing films and videos, for the BBC and corporate clients.
Resolve disputes Advice from a qualified professional Organise child visiting arrangements Decrease conflict Resolve underlying issues Help with stress Decrease tensions between both parties Free assessments for both parties prior to first session Discussion of individual preferences Emotional support Dating advice for singles https://relationshipsmdd.com/product/mediation-for-single-parents-package/
Facilitation Skills for Business Analysts: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating
Resolving a disagreement Assessment of the situation Trust and communication building Emotional intelligence training Dating coach advice methods Implementation strategies of relationship building Happiness satisfaction relationship training Professional mediation to avoid breakup Listening to both parties Addressing relationship growth arenas in each session 4 sessions 1 hour x 4 https://relationshipsmdd.com/product/couples-mediation-package/
The NVQ Level 3 is designed to provide both new entrants and those seeking progression in their career, with the opportunity to develop the necessary skills to carry out job roles and responsibilities associated with the installation and maintenance of Electrotechnical systems. There are two options to complete the NVQ Level 3 in Electrical Installations, these are the C&G 2346 and C&G 2357. Successful completion of the NVQ and AM2 assessment will satisfy the entry criteria for JIB accredited electricians
Mediation for Managers Training
Craft workshop using a variety including glass cutting along with designing with dichroic glass elements to make sparkling glass jewellery. Fused Glass Workshop – Glitzy Glass Jewellery I want to share my 15+ years of experience with you. This fused glass workshop is held at my Derbyshire studio and gallery space in the middle of Wirksworth, near Matlock. About this fused glass workshop Everyone loves sparkle and this workshop is perfect for making wearable art for yourself or to give as give away as gifts. After a brief introduction to how to work safely with glass, I will teach you the technique of cutting and layering sheet glass to produce your own unique creations. The process of cutting is a skill that takes time to develop but wonderful designs can be built from basic shapes. No experience necessary, just an understanding that you might not be “perfect” straight away. I’m told I make it look easy, but I’ve been doing it, almost daily, for 15 years! Produce a range of unique jewellery using specialist glass called Dichroic Glass, a rainbow of colours and a myriad of decorative inclusions, you will design and make jewellery pieces including pendants, earrings, cufflinks and brooches. Your creations will need to be fired, cleaned and finished by Stevie so will be ready in around three weeks. The materials cost will enable you to make at least 3 (maybe 4) pieces in the time, maybe more depending on your chosen designs and how quickly you work. Please don’t hesitate to contact me to discuss any queries you may have, big or small and make sure to find me on Instagram and facebook to keep up to date with all the sparkles and to see images of previous students work. Here is a photo album for Glitzy Glass Jewellery. Book with friends or come on your own for a supportive and fun creative fused glass workshop experience. All fused glass workshop attendees receive a 10% discount on purchases from the gallery shop on the day, just a little way I can say thank you for joining me! Things to bring with you: A bottle of water or travel cup of coffee/tea An apron or old clothes so you don’t have to worry about getting glue or little bits of glass on them An open mind and willingness to experiment Booking When booking make sure your email address is correct at checkout as I will email you any further information needed for the workshop. Please also include a contact phone number in the unlikely event that I need to cancel a workshop at short notice. Venue: Create Space Studio & Gallery, 27 Market Place, Wirksworth, Matlock DE4 4ET Currently, my studio doesn’t currently have a working w.c. I am chasing a plumber for on this but don’t know when it will be sorted. I feel I need to warn you but there are public facilities and plenty of nearby cafés and pubs that are happy to get a little extra business in exchange for use of their washroom facilities. Workshop T&Cs: Please read through the Terms & Conditions for Glass Fusing Wo6rshops and Courses that are booked here online. When you book a place you are agreeing to the following terms and conditions. Bookings and cancellations Bookings – If you can not attend a workshop, for what ever reason, please contact Stevie as soon as possible. Firstly we will work together to transfer your place onto another day, suitable for your needs. Another option is for you to offer your place out to a friend or family member. If this is not possible and your cancellation has been more less than 21 days in advance of the event, a refund can be offered. If your cancellation has been made less than 21 days before the event and you can not transfer onto a future date, every effort will be made to fill your place, from further advertising and/or the reserves list. If your space can not be filled by another attendee and you are unable to arrange a replacement yourself unfortunately, no refund can be offered. In the unlikely event that Stevie has to cancel a class, you will be offered either a full refund or a transfer to another date. As much notice as possible will be given, however, Stevie cannot be held responsible for your travel or accommodation costs. Accessibility Accessibility – Workshops at Create Space, Wirksworth: Entrance to the Studio Gallery has 2 stone steps. The workshop table is fixed and also up one step, the main table is high, you will be stood or sat on a tall chair. Please contact Stevie for information about the suitability of her courses for ages and abilities before booking. Health & Safety Stevie reserves the right to exclude any student we feel may be a danger to themselves or other students.
Coach contacts your ex Mediation Discuss issues Relationship training Eliminate negative patterns from the relationship Date arranged at a 5-star venue Gift package sent to the girlfriend 5 sessions 45 mins per session https://relationshipsmdd.com/product/i-want-my-ex-girlfriend-back-package/