189 Media courses in Esher

– how to react, support and move forward Discover how you can best help a young person who self-harms – gain the insights and skills you need to approach this distressing subject respectfully and safely, a better understanding of what self-harm is, why young people self-harm, and much more… Date: Tues 14th May 2024 Accredited CPD Certificate: 3.5 hours Length: 3.5 hours (with breaks) Start time: 9.15am GMT (until 1.30pm) "This is one of the best self-harm trainings I’ve had, honestly..."EMILY LOVE, PRIMARY PREVENTION WORKER Live Online Webinar – Join Emily Gajewski – an expert in helping people overcome self-harm – for her live webinar on Tuesday 14th May 2024. All you need is a quiet place to watch, a computer or tablet and a strong internet signal, the rest is easy. Book your place and we’ll email you confirmation – you’ll receive your Zoom link the day before the event. RECORDING – the training is recorded in case anyone experiences technical difficulties – or you can’t attend on the day – so you will also get a recording for a limited time afterwards to maximise your learning. Want to attend but can’t make this date? Then please register your interest below – and we’ll email you when a new date is available. The aim of this live online training with Emily Gajewski, a highly experienced psychotherapist specialising in treating self-harm, is to give you a thorough, in-depth understanding of why young people self-harm and how to approach/react when helping someone in both the short and long term, including the essential skills most likely to effectively support the young person on their journey to find less harmful ways of coping – the webinar focuses on the most evidence-based knowledge and skills in this area. It will also help you find ways of calming yourself in moments of overwhelm to ensure that you can be as supportive and helpful as you’d like to be. Why you should attend With the ever changing, uncertain world we live in creating a vast amount of pressure on children – emotionally and physically – more children and teenagers are experiencing extremely stressful, distressing situations, with many looking for coping mechanisms to help them deal with their negative thoughts, feelings and emotions. Self harm (including self injury) is hugely on the increase and rates are higher than ever since Covid-19 and the long periods of isolation and uncertainty young people have experienced in ‘lock downs’. A survey of 61 secondary school children by charity Place2Be, shows self-harm reports increased by 77%, from 48 to 85, from August to September 2021. Finding the right words to approach self-harming can be difficult – this online webinar was created to help you (parents, carers, teachers) approach this topic with empathy and confidence. Discovering that a young person you are caring for is self harming can be an extremely stressful situation. When we are highly emotional, it can cause us to react in desperate ways, which are often not helpful or supportive to the young person, even if our intentions are totally well-meaning. “A really helpful, caring approach – it has clarified so much for me and I can now see a sensible way forward.”MARTIN, PARENT. This course is relevant to a range of self-harming behaviours including: self-injury cutting, ripping or carving skin burning skin punching or hitting themselves scratching or pinching (including dermatillomania) poisoning themselves with tablets or liquids (or similar) over-eating and under-eating (anorexia or bulimia) biting yourself (dermatophagia) inserting objects into your body overdosing, exercising excessively pulling your hair (trichotillomania) getting into fights where you know you will get hurt What you will learn What is self-harm? Why young people self-harm How common is self-harming How to approach the subject (building rapport, trust…) How to react if your child (or any young person) tells you they are self harming (what not to say and do) The distinction between self harm and a suicide attempt The addictive element to self harm How to help a young person break the addictive pattern Helping a child in the short- and long term The influence of social media and peers Keeping your child safe Looking after yourself (managing stress, anxiety and worry for the household) Finding professional help View booking details Who this training is suitable for Parents, other family members and/or carers of children and young people who are at risk of self harming or currently self harming. Anyone who works with young people and needs to know how best to help when someone discloses that they self-harm or who they suspect may be self-harming. Therapists and counsellors who want to gain a better understanding so they can support families with a member who self harms. Course Programme The ‘How to help young people who self harm’ live online webinar starts at 9.15am and runs until 1.30pm (GMT). 9.15am Join the Zoom meeting 9.30am Understanding self harm 10.45am Comfort break and discussion 10.55am How to approach self harm and be most helpful 12.00pm Comfort break and discussion 12.10pm Creating the optimal conditions for recovery 1.30pm Webinar ends This course has been independently accredited by the internationally recognised CPD Standards Office for 3.5 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

As technology continues to develop and increasingly interact with our daily lives, so must our sales techniques to ensure we're leveraging advances in how people do business to our advantage. It is essential for all salespeople to understand how to navigate the various tools at our disposal and grow their skills and confidence to put them into action in order to build a solid business pipeline. We have developed this programme to be practical, fun and interactive, whilst ensuring that participants will learn how to utilise new technology to their advantage, self-generate new business leads and opportunities, gain additional business and referrals from existing contacts, and save time and effort using proven business development skills. This course will help participants: Understand the 'organized persistence' model of sales prospecting Develop skills in using video, online and social media to generate interest Understand how to write effective sales and outreach emails and using online tools Develop techniques for effectively managing telephone appointments Learn ways to use LinkedIn for connecting with customers and prospects Develop networking skills and learn how to source and develop referrals and professional introductions 1 Key principles of smart sales prospecting Set your sales prospecting goals and objectives Elevator pitch, core messages and your value proposition Targeting and segmenting your market 'Organised persistence' using your CRM effectively 2 Setting appointments by telephone - planning and preparation Why calling still works and the best times to call Creating a call prompt sheet: Opening a call and taking control Giving a reason to meet Key questions to ask Overcoming the cold calling blues 3 Setting appointments by telephone - advanced skills Giving a reason to meet and 'selling the appointment' Key questions to ask that will create interest and motivation to meet Voice tone, power words, phrasing, pausing, responding Getting past gatekeepers and getting through 4 Using LinkedIn for research and follow-up Why LinkedIn matters and how to use it Finding new contacts, connecting and Inmailing Short-cuts and advanced skills 5 Email strategies that work Using AIDA and other templates for sales emails Using personalized video emails to create interest Vertical targeting emails, with examples Building awareness with an email chain

The Gold Card Training Programme is the most comprehensive electrician course available. We offer weekday, weekend and evening delivery options. JIB ECS (Gold) Card is quickly becoming a necessity when seeking work on commercial sites, or sub-contracting to larger contractors.

Do you hear yourself saying the same thing over and over again? Do you want to bring some new skills to your role? If you have been in a sales role for some time it is easy to fall into a comfortable pattern. This workshop will help you incorporate advanced techniques drawn from NLP, behavioural science and social psychology into your existing skills. This course will help you: Use the consultative sales process to achieve more cross-sales Employ advanced rapport-building skills Assess the buying preferences of a customer Articulate the link between customer goals and needs Identify your customer's needs and wants Use advanced questioning techniques to gather information Resist the temptation to tell when it would be better to ask Identify communication preferences Given various scenarios, present a product to the explicit need of a customer Appreciate the impact of the language used during this stage of the sale and decide what language is appropriate with a variety of customers Handle objections positively Close the sale or gain commitment to further action 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Understanding yourself and your customers Personal communication style and what this means in a sales situation Wants versus needs What motivates people to buy Using social media tools such as LinkedIn Managing your portfolio to maximise sales Preparing to sell 3 The sales process Overview of the consultative sales process Review personal strengths and weaknesses as a salesperson Habits of top-performing sales people Common pitfalls Articulate sales goals 4 Building rapport 11 decisions that customers make in the first 9 seconds Spotting buyer communication preferences Building rapport with a wide variety of customers Dealing with emotions Keeping control 5 Questioning and listening Assumptions and how they trip us up Structured questioning Looking for cross-sales Honing your listening skills Identifying buyers' motivation Using summaries to move the customer forward 6 Presenting products and services to customers Choosing the right time to present Using features, advantages and benefits Tailoring your presentation of products and services to match buyer preferences and motivations 7 Gaining commitment When to close Dealing with difficult customers 5 things to avoid when handling a customer objection 8 Managing your business The link between service and sales Using customer surveys Winning back lost business 9 Putting it all together Skills practice Personal learning summary and action plans

Mediation and Conflict Course

Do you use video as a tool to promote your charity, business, organisation or campaigns? And if you don’t, do you feel as if you ought to? Videos account for more than 80% of all consumer internet traffic. So the pressure to use video as a marketing and PR tool has increased enormously. But the cost can be prohibitive. Using a video production company, such as ours, might be ideal, but for many it is out of reach – particularly if, like many of our clients, you’re a charity. However, there is an alternative, which more and more organisations are choosing, especially those which need to produce regular digital content. That is to produce the video yourself. Nowadays, you do not even need to invest in a video camera. All you need is your smart phone, some simple equipment you can buy on Amazon for as little as £80, plus your laptop or PC. This is why we have developed a new smartphone video training course, Smart Video. Our smartphone video training course covers: Equipment – including setting up your phone, microphones, tripods and editing programmes Planning your video Techniques to give your films broadcast-quality polish Getting the perfect shot – including shot sizes, positioning the camera, framing, lighting, sound, sequences and backgrounds Filming interviews An introduction to editing Producing videos for social media Bespoke training The course can be tailored to the type of videos you need to make. If most of your videos will be interviews, we’ll focus on presenting your interviewee in the best possible light – literally. If, on the other hand, you need to film buildings, events or products, we’ll tailor the course accordingly. If your video needs a script, we’ll give you tips and techniques on how to “write to pictures”, so your messages comes across well. And on all our courses, we’ll give you a guide to the best equipment and apps to use to enhance your filming and editing. The smartphone video course will be led by Paul Curran who has many years experience producing, filming and editing films and videos, for the BBC and corporate clients.

Resolve disputes Advice from a qualified professional Organise child visiting arrangements Decrease conflict Resolve underlying issues Help with stress Decrease tensions between both parties Free assessments for both parties prior to first session Discussion of individual preferences Emotional support Dating advice for singles https://relationshipsmdd.com/product/mediation-for-single-parents-package/

Resolving a disagreement Assessment of the situation Trust and communication building Emotional intelligence training Dating coach advice methods Implementation strategies of relationship building Happiness satisfaction relationship training Professional mediation to avoid breakup Listening to both parties Addressing relationship growth arenas in each session 4 sessions 1 hour x 4 https://relationshipsmdd.com/product/couples-mediation-package/

The NVQ Level 3 is designed to provide both new entrants and those seeking progression in their career, with the opportunity to develop the necessary skills to carry out job roles and responsibilities associated with the installation and maintenance of Electrotechnical systems. There are two options to complete the NVQ Level 3 in Electrical Installations, these are the C&G 2346 and C&G 2357. Successful completion of the NVQ and AM2 assessment will satisfy the entry criteria for JIB accredited electricians

Facilitation Skills for Business Analysts: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating