3378 Media courses delivered Online

Circle of Friends is an approach to enhancing the inclusion, in a mainstream setting, of any child or young person who is experiencing difficulties in school because of disability, personal crisis or because of their challenging behaviour towards others. The ‘circle of friends’ approach works by mobilising the young person’s peers to provide support and engage in problem solving with the person in difficulty. Online Course now available via Teachable Platform – Creating Circles ofFriends Learn at your own pace… lots of text and video support Course Category Inclusion Peer Support Behaviour and Relationships Autism and Communication Description Circle of Friends is an approach to enhancing the inclusion, in a mainstream setting, of any child or young person who is experiencing difficulties in school because of disability, personal crisis or because of their challenging behaviour towards others. The ‘circle of friends’ approach works by mobilising the young person’s peers to provide support and engage in problem solving with the person in difficulty. ‘Circle of friends’ is not the same as ‘circle time’ but many of the skills and techniques used by teachers in ‘circle time’ can be used to support the ‘circle of friends’ process. Over the past 12 years Colin Newton and Derek Wilson have been encouraging the use of ‘circle of friends’ in a wide variety of primary and secondary schools, often with very successful outcomes. Some of these are described in their books ‘Circles of Friends’, (Folens, 1999) and ‘Creating Circles of Friends’ (Inclusive Solutions, 2005). This is an excellent opportunity to learn from Colin Newton and Derek Wilson the educational psychologists who brought this Department of Education endorsed approach to the UK. Learn how to build teams around challenging pupils by drawing on a resource which is always there…. other children. Enjoy participating in a multi media workshop that will challenge, entertain and reach for your emotions. Circles of support are for us all, for life…. and they work! Testimonials ‘Absolutely fantastic session – so thought provoking and positive.’ ‘Well presented excellent course’ ‘Wonderful, mind blowing day. Lots of children and young people there we need to really see – not treat’ ‘Excellent presentation, lively, modern, current – definitely got the attention. Course gave great food for thought and I feel confident that this way of working will have a place in the future of our school. Learning Objectives To be able to understand the values and wider context of inclusion To be able to set up and run a ‘circle of friends’ to reduce likelihood of a pupil being excluded or segregated To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour Who Is It For ? Primary and secondary teachers Heads and Deputies SENCOs Learning Support and Guidance staff Advanced Skills Teachers Parents Local Authority Support Services Community Development workers Early Years and School based Practitioners Course Content The course answers the questions: What do you do with the child who is isolated by their aggression and anger, through being different, disabled or new to the school or community? Practically how do we go about including high profile children or young people? How can we help some children be friends? We will cover: The importance of Welcome Inclusion values underpinning this work The Intentional Building of Relationships – ‘Circle of Friends’ work as an example Not doing it alone – The Importance of Teams in developing inclusive practice Practical setting up of circles of friends Lessons learned Stories of circles in primary and secondary mainstream schools ^ Circles of Friends Training in Kiev, Ukraine

***A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up!*** Protect your child from internet grooming and internet addiction with this course. In this Safeguarding and Protecting Children: Online Safety and Cybercrime course, you'll learn how to ensure their safety when using the internet, social media, mobile phone and more. This Safeguarding and Protecting Children: Online Safety and Cybercrime course will teach you the appropriate measures to ensure internet safety for children. It will educate you about cyberbullying, internet grooming, social media safety and mobile device safety. On top of that, it will provide excellent tips on monitoring children's internet use and helping them overcome their internet addiction. Learning Outcomes Train yourself in safeguarding children online Understand how to teach children about social media safety Find excellent tips on monitoring children's internet use Learn the methods to help children control internet addiction What will Make You Stand Out? On completion of this Safeguarding and Protecting Children online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Laws and Guidance Social and Emotional Development Personality and Intellectual Development of Children Child Abuse Sexual Abuse The Impact of Domestic Violence and Abuse on Children Risks and Risk Assessment Responding to Disclosure and Reporting Safeguarding Trafficked Children Infant Mental Health and Early Attachment Assessing Need and Providing Early Help Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Safeguarding and Protecting Children course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Safeguarding and Protecting Children course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Safeguarding and Protecting Children course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Introducing 'PR: Public Relation and Management Training', a course crafted with utmost care to impart unparalleled insights into public relations. Navigate through an expansive curriculum, commencing with a comprehensive introduction, in-depth explorations of PR concepts, the core structures for its management, and the strategic tactics entailing meticulous research. Gain an appreciation for the diverse fields where PR plays a pivotal role, delve into the dynamic interplay between social media and PR, and master the art of crisis management. To crown this learning journey, acquaint yourself with the importance of ethics and professionalism, underlining the entire PR landscape. This course not only clarifies the theoretical foundation but also offers insights into its real-world applications. So, whether you're seeking to shape public perceptions, fortify the image of an organisation, or delve into the mechanics of this vast domain, this course stands as a beacon, lighting up your pathway. The content has been laid out to ensure learners acquire not just knowledge but also the ability to strategically apply it. Learning Outcomes Understand the fundamental principles and introductions of public relations. Grasp the varied concepts and terminologies within the PR domain. Ascertain the methodologies for effective management and organisation in public relations. Identify and apply diverse PR tactics, utilising research methodologies. Recognise and comprehend the significant sectors where public relations is quintessential. Integrate the power of social media effectively with public relations strategies. Manage and manoeuvre during crises, ensuring brand reputation while adhering to ethics and professionalism. Why buy this PR : Public Relation and Management Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the PR : Public Relation and Management Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this PR : Public Relation and Management Training course for? This PR : Public Relation and Management Training is suitable for: Aspiring PR managers and specialists eager to solidify their understanding of the field. Entrepreneurs and business owners aiming to bolster their brand's reputation and public image. Marketing professionals seeking to integrate PR strategies into their broader campaigns. Communication students desire a comprehensive understanding of PR and its real-world applications. Professionals in related fields, such as journalism or branding, are looking to diversify their skills. Prerequisites This PR : Public Relation and Management Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path PR Specialist: Average salary range in the UK: £25,000 - £40,000 Per Annum. PR Manager: Average salary range in the UK: £35,000 - £55,000 Per Annum. Social Media Strategist: Average salary range in the UK: £30,000 - £45,000 Per Annum. Crisis Communication Manager: Average salary range in the UK: £40,000 - £60,000 Per Annum. PR Research Analyst: Average salary range in the UK: £28,000 - £45,000 Per Annum. Ethical and Professional Standards Advisor in PR: Average salary range in the UK: £32,000 - £50,000 Per Annum. Course Curriculum PR : Public Relation Introduction to Public Relations 00:19:00 Concepts of Public Relations 00:20:00 Management and Organisation of Public Relations 00:19:00 Public Relations Tactics and Research 00:28:00 Major Fields of Public Relations Practice Part I 00:22:00 Major Fields of Public Relations Practice Part II 00:22:00 Social Media and PR 00:20:00 Crisis management 00:28:00 Ethics & Professionalism in Public Relations 00:14:00

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Description Effective Parenting Diploma Effective Parenting Diploma offers a comprehensive online training experience tailored for those looking to refine and deepen their parenting skills. With the advancements of technology, changing societal norms, and the myriad challenges that modern parenting presents, there has never been a more crucial time for parents to be well-equipped and knowledgeable. This course is meticulously designed to guide parents through the essential facets of child-rearing, ensuring that they are well-prepared to foster a healthy, loving, and supportive environment for their children. The course begins by delving into the intricate world of 'Understanding Child Development'. With every child being unique, it's paramount for parents to grasp the fundamentals of developmental stages. Knowing what to expect and how to adapt one's parenting techniques in line with a child's evolving needs can truly set the foundation for a rewarding parenting journey. One of the most crucial elements of parenting is the 'Building a Strong Parent-Child Bond'. This section of the Effective Parenting Diploma explores the significance of forming a nurturing and trusting relationship with one's child. Such a bond not only brings joy to the parenting experience but also plays a pivotal role in a child's overall wellbeing and sense of security. 'Setting Boundaries and Discipline' underscores the importance of consistency and fairness in parenting. While discipline is necessary, it should always be rooted in understanding and compassion. Parents will gain insights into setting clear boundaries and ensuring that discipline aligns with love and care. The 'Fostering Independence and Responsibility' segment empowers parents to nurture self-reliant children. By encouraging a sense of responsibility from a young age, parents can instil values that will serve their children well throughout their lives. 'Nurturing Emotional Intelligence' is a cornerstone of modern parenting. Emotional intelligence goes beyond mere academic success and is key to building strong interpersonal relationships and coping with challenges. This segment of the Effective Parenting Diploma teaches parents the importance of recognising, understanding, and managing emotions, both their own and their child's. Education plays a pivotal role in shaping a child's future. 'The Role of Education in Parenting' section provides parents with insights into the ever-evolving world of education and how they can best support their child's academic journey. For parents of children with unique requirements, 'Addressing Special Needs and Challenges' offers guidance and understanding. It equips parents with tools to support their child in the best possible way. In the digital age, 'The Impact of Technology and Media' cannot be overlooked. This segment of the course sheds light on the positive and negative aspects of technology and how parents can navigate this landscape with their children. Tackling 'Navigating Difficult Topics and Conversations' offers parents the techniques and confidence to address sensitive subjects with their children, ensuring open lines of communication. Lastly, 'Preparing for Adolescence and Beyond' prepares parents for the transitional phases of their child's life. Adolescence is a time of significant change, and this segment equips parents to guide their children through these turbulent yet transformative years. In essence, the Effective Parenting Diploma is a holistic online course that addresses the myriad facets of parenting in the modern age. By equipping parents with knowledge, insights, and techniques, it ensures they are well-prepared to embark on the rewarding journey of raising well-adjusted, happy, and resilient children. What you will learn 1:Understanding Child Development 2:Building a Strong Parent-Child Bond 3:Setting Boundaries and Discipline 4:Fostering Independence and Responsibility 5:Nurturing Emotional Intelligence 6:The Role of Education in Parenting 7:Addressing Special Needs and Challenges 8:The Impact of Technology and Media 9:Navigating Difficult Topics and Conversations 10:Preparing for Adolescence and Beyond Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

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Feeling Stuck in Your Career? The Building Your Personal Brand for Business & Entrepreneurship Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Building Your Personal Brand & Entrepreneurship bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Building Your Personal Brand for Business & Entrepreneurship Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Building Your Personal Brand & Entrepreneurship bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Building Your Personal Brand for Business & Entrepreneurship bundle on your job life and career growth! This Building Your Personal Brand for Business & Entrepreneurship Bundle Comprises the Following CPD Accredited Courses: Course 01: Branding Your Business Course 02: Branding Fundamentals for New Business Course 03: Business Startup Course 04: Advanced Pitching for Startups Course 05: Developing Strategic Executive Management Course 06: How to Produce a Creative Marketing Strategy Course 07: Creating and Branding with Canva for Beginners Course 08: Creating and Branding with Canva Advanced Level Course 09: Customer Relationship Management (CRM) Course 10: Win Customers Efficiently: Customer Service Diploma Course 11: Know Your Customer (KYC) Course 12: Social Media and Advertising Course 13: LinkedIn Marketing for Business Course 14: Youtube Marketing Strategy Course 15: Facebook Marketing Strategy for Business Course 16: Business Management and Finance Course Course 17: Communication Masterclass Building Strong Relationships Course 18: Learn to Identify and Solve Business Problems Course 19: Risk Assessment & Management Diploma Course 20: How To Do Keyword Research For SEO & Ranking On Google Course 21: Social Media Strategy for Business Course 22: Learn to Optimize Results With Facebook Analytics Course 23: Business Development & Sales Course 24: Sales & Selling Management Course Course 25: Consumer Rights Awareness Course 26: Career Development Plan Fundamentals Course 27: CV Writing and Job Searching Course 28: Learn to Level Up Your Leadership Course 29: Networking Skills for Personal Success Course 30: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Building Your Personal Brand for Business & Entrepreneurship Bundle, you will gain the following: CPD QS Accredited Proficiency with this Building Your Personal Brand & Entrepreneurship Bundle After successfully completing the Building Your Personal Brand & Entrepreneurship bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Building Your Personal Brand & Entrepreneurship Bundle The online test with immediate results You can study and complete the Building Your Personal Brand & Entrepreneurship bundle at your own pace. Study for the Building Your Personal Brand & Entrepreneurship bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Building Your Personal Brand for Business & Entrepreneurship bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Building Your Personal Brand & Entrepreneurship bundle, a comprehensive, complete collection of 30 courses. Each course in the Building Your Personal Brand & Entrepreneurshipbundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. 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Learn on your schedule, in the comfort of your home - the Building Your Personal Brand & Entrepreneurship bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Building Your Personal Brand & Entrepreneurship bundle. Certificates CPD Certificates Digital certificate - Included

Get ready for an exceptional online learning experience with the SEO, Digital Marketing, Affiliate Marketing, Copywriting, & Advertising bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The SEO & Digital Marketing package is dynamic, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the SEO & Digital Marketing package has something for everyone. As part of the SEO & Digital Marketing, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the SEO, Digital Marketing, Affiliate Marketing, Copywriting, & Advertising bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following SEO, Digital Marketing, Affiliate Marketing, Copywriting, & Advertising CPD-accredited courses: Course 01: SEO - Search Engine Optimisation Course 02: How To Do Keyword Research For SEO & Ranking On Google Course 03: Do It Yourself Local SEO For The Small Business Owner Course 04: E-Commerce: Complete Guide to Income Mastery Course 05: Google Ads Training: Turn Profit with PPC Course 06: Digital Marketing for Beginners to Advanced Course 07: Social Media Marketing Course -The Step-by-Step Guide Course 08: Step-By-Step Affiliate Marketing Training Course 09: Content Writing & Copy Writing For SEO and Sales Course 10: WordPress Training for Everyone Course 11: Web Design for Beginners: Build Websites in HTML & CSS Course 12: How To Build Sales Funnels With ClickFunnels Course 13: Learn to Drive Traffic into Sales through Digital Marketing Course 14: Online Multi-Business Master Plan Course 15: Complete Online Marketing & Advertising Course Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? 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This SEO & Digital Marketing bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with SEO, Digital Marketing, Affiliate Marketing, Copywriting, & Advertising , a rich anthology of 30 diverse courses. Our experts handpick each course in the SEO & Digital Marketing bundle to ensure a wide spectrum of learning opportunities. This SEO & Digital Marketing bundle will take you on a unique and enriching educational journey. The SEO, Digital Marketing, Affiliate Marketing, Copywriting, & Advertising bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill SEO, Digital Marketing, Affiliate Marketing, Copywriting, & Advertising set, the SEO & Digital Marketing bundle offers you the flexibility and convenience to learn at your own pace. Make the SEO & Digital Marketing package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The SEO, Digital Marketing, Affiliate Marketing, Copywriting, & Advertising bundle is perfect for: Aspiring Digital Marketers: Ideal for individuals interested in pursuing a career in digital marketing, seeking a comprehensive foundation across multiple disciplines. Entrepreneurs and Business Owners: Suitable for entrepreneurs who wish to enhance their online presence and drive more traffic to their websites through effective marketing strategies. Copywriters: Beneficial for copywriters looking to deepen their understanding of SEO and digital advertising to create more impactful content. Affiliate Marketers: Perfect for those starting in affiliate marketing or looking to improve their existing strategies with up-to-date techniques and tools. Marketing Professionals: A great resource for marketing professionals aiming to expand their skill set into new areas like SEO and digital advertising to advance their careers. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon SEO, Digital Marketing, Affiliate Marketing, Copywriting, & Advertising course completion, you can expect to: SEO Specialist Digital Marketing Manager Content Strategist Affiliate Manager Copywriter Social Media Manager PPC Specialist Brand Manager Analytics Specialist Freelance Digital Consultant Certificates CPD Certificates Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Marketing will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this course will help you keep ahead of the pack. Marketing incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the course, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Marketing Bundle? Course 1: Marketing Fundamentals Course 2: Business Branding Course 3: Social Media Marketing Training Course 4: Phone-Based Customer Service Course 5: Sales: Psychology of Customers Course 6: Facilities Management Level 3 Course 7: Applied Business Analysis Diploma Course 8: The Formula to Talk with Strangers Course 9: Effective Communication Skills Diploma Course 10: Stress Management Training Course 11: Decision-Making So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Marketing: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 1: Marketing Fundamentals Introduction Definitions Traditional vs Contemporary Marketing Management Orientations Understand your Customers Segmentation Course 2: Business Branding Business Course Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Chapter10 Chapter11 Course 3: Social Media Marketing Training Module 01: Social Media Marketing Module 02: Sales Psychology Module 03: Business Branding Module 04: Search Engine Optimization Module 05: Facebook Marketing Module 06: YouTube Marketing Module 07: Instagram Marketing Module 08: Twitter Marketing Module 09: Pinterest Marketing Module 10: LinkedIn Marketing Module 11: Quora Marketing Course 4: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 7: Applied Business Analysis Diploma Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Investigation Techniques Course 8: The Formula to Talk with Strangers Course Overview Marketing The Formula Summary End Course 9: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Decision-Making What is Decision Making? Stress and Its Impact Time Stress and Decision Making Personal Level Decision making Under Stress Organisational Level Decision making Under Stress Decision Making for Conflict Management CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Seize the digital revolution with our Diploma of E-Business. This CPD-certified course is meticulously designed to offer a comprehensive understanding of the dynamic world of E-Business. As technology advances and consumer behaviours evolve, E-Business has become an indispensable part of the commercial landscape. Our Diploma of E-Business equips you with the knowledge to navigate online business landscapes, from understanding e-commerce models to digital marketing strategies. Delve into the heart of E-Business, exploring how digital transformation shapes business operations and customer relationships. The course emphasises the strategic elements of E-Business, preparing you to make informed decisions in the digital realm. From small start-ups to established corporations, E-Business is shaping the future of commerce. Courses Are Included in this Diploma of E-Business (Online) - CPD Certified Bundle: Course 01: Diploma in E-Commerce Management at QLS Level 5 Course 02: E-Commerce: Complete Guide to Income Mastery Course 03: Crash Course on Ecommerce Security Course 04: Social Media Marketing Strategy Course 05: Creative Marketing Plan Course 06: Use Pinterest To Promote Your eCommerce Store Learning Objectives: Gain a solid understanding of the core concepts and principles of E-Business. Learn about various e-commerce models and how they fit into the broader context of E-Business. Understand the role of digital marketing and social media in driving E-Business success. Develop insights into the strategies and tools for managing customer relationships in E-Business. Explore the impact of technological advancements on E-Business and how to leverage them for business success. Gain an understanding of the legal, ethical, and security issues related to E-Business. Start your learning journey straightaway with a Diploma of E-Business (Online) - CPD Certified! This E-Business curriculum has been designed by E-Business experts with years of experience behind them. The E-Business course is extremely dynamic and well-paced to help you understand E-Business with ease. You'll discover how to master the E-Business skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the E-Business bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma of E-Business (Online) - CPD Certified bundle is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in this Diploma of E-Business (Online) - CPD Certified. Career path This Diploma of E-Business (Online) - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate