Get ready for an exceptional online learning experience with the Sales Management: Marketing, Negotiation Skills, KYC, Sales Analysis & Social Media bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Sales & Marketing package is dynamic, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Sales & Marketing package has something for everyone. As part of the Sales & Marketing, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Sales Management: Marketing, Negotiation Skills, KYC, Sales Analysis & Social Media bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Sales Management: Marketing, Negotiation Skills, KYC, Sales Analysis & Social Media CPD-accredited courses: Course 01: Mechanical Engineering Course 02: Electric Vehicle Battery Management System Course 03: Automotive Engineering: Onboard Diagnostics Course 04: Hybrid Vehicle Expert Training Course 05: Large Goods Vehicle (LGV) Course 06: Car Mechanic Interactive Online Training Course 07: Bicycle Maintenance Course Course 08: Motorbike Maintenance Course Course 09: Automotive Engineering: Onboard Diagnostics Course 10: Diploma in Supercharger Automobile Engineering Course 11: Crack Your Mechanical Engineer Interview Course 12: Engine Lubrication Systems Online Course Course 13: MET Technician Course 14: Workshop Technology: Machine Shop Theory Course 15: Workplace First Aid Online Training Course Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Sales Management: Marketing, Negotiation Skills, KYC, Sales Analysis, & Social Media bundle, you will gain the following: CPD QS Accredited Proficiency with this Sales & Marketing bundle After successfully completing the Sales & Marketing bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials in this Sales & Marketing bundle The online test with immediate results You can study and complete the Sales & Marketing bundle at your own pace. Study for the Sales & Marketing bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Sales Management: Marketing, Negotiation Skills, KYC, Sales Analysis & Social Media bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Sales & Marketing bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Sales Management: Marketing, Negotiation Skills, KYC, Sales Analysis & Social Media, a rich anthology of 30 diverse courses. Our experts handpick each course in the Sales & Marketing bundle to ensure a wide spectrum of learning opportunities. This Sales & Marketing bundle will take you on a unique and enriching educational journey. The Sales Management: Marketing, Negotiation Skills, KYC, Sales Analysis & Social Media bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Sales & Marketing bundle offers you the flexibility and convenience to learn at your own pace. Make the Sales & Marketing package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Management: Marketing, Negotiation Skills, KYC, Sales Analysis & Social Media bundle is perfect for: Aspiring Sales Professionals: Ideal for individuals looking to start a career in sales and wanting to understand the foundational aspects of sales management. Marketing Executives: Suitable for marketing professionals who wish to integrate sales management techniques with marketing strategies to enhance performance. Entrepreneurs and Business Owners: Tailored for business leaders aiming to refine their sales and negotiation skills to drive business growth. Customer Relationship Managers: Beneficial for CRM professionals seeking to deepen their understanding of Know Your Customer (KYC) practices and sales analysis. Social Media Managers: Perfect for those in social media roles looking to leverage platforms for sales enhancement and targeted marketing. Requirements You are warmly invited to register for this Sales Management: Marketing, Negotiation Skills, KYC, Sales Analysis & Social Media bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Sales Management: Marketing, Negotiation Skills, KYC, Sales Analysis & Social Media course completion, you can expect to: Sales Coordinator Account Manager Sales Analyst Marketing Manager Negotiation Consultant Customer Relationship Manager Business Development Manager Social Media Strategist Sales Director Entrepreneur Certificates CPD Certificates Digital certificate - Included
Highlights of the Course Course Type: Self-paced online course Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Understand the fundamentals of manual handling Demonstrate the regulations that govern the process of manual handling Recognise the injuries and health risks that manual handling poses Develop safe handling practices by learning how to handle objects safely Establish practical manual handling solutions Apply effective mechanical aids to promote proper manual handling Analyze the risks associated with inappropriate handling and its consequences Be able to conduct an in-depth manual handling risk analysis Understand how to use the skills you gained in this course in a practical setting Manual Handling Training This Manual Handling Training Course will provide you with the essential skills and knowledge to detect the risks associated with manual handling, conduct an effective risk assessment and comply with legislation that promotes safe manual handling. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Identify the potential risks Comply with standards and regulations Inhabit safe handling habits Conduct risk assessment Utilise mechanical aids Discover practical solutions Essential skills, confidence and competence to assist you in the health and safety industry Core competencies required to drive a successful career in the health and safety industry This Manual Handling Training course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This Manual Handling Training course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this course for? This course is ideal for supervisors and managers who are in charge of organising, directing, or overseeing the health and safety procedures of their workplace Employers thinking of implementing proper manual handling plans within the workplace can also take this Manual Handling Training Course Warehouse staff, construction workers, factory workers and heavy manual labourers who spend a considerable portion of their typical working day working with a heavy load can also take this Manual Handling Training Course Anyone who wants to gain comprehensive knowledge about manual handling regardless of their career can also take this course Entry Requirements This Manual Handling Training Course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Manual Handling Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Manual Handling Training Course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Fire Safety Awareness Training, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: What is Manual Handling Module 2: Manual Handling Regulations Module 3: Safe Handling Module 4: Learning Safe Handling Habits Module 5: Practical Manual Handling Solutions Module 6: Use of Mechanical Aids Obtain Your Certificate of Achievement Order Your Certificate of Achievement 00:00:00
About this Training Course This 5 full-day course covers all the main elements of IChemE's Process Safety Competency framework: culture, knowledge and competence, engineering and design, human factors, systems and procedures, and assurance. Participants will achieve at least the second level of competence 'Basic Application', which is defined as 'Performs fundamental and routine tasks. Requires occasional supervision. Increased functional expertise and ability. Works with others.' This course examines the interrelation of the various techniques of process safety for analysing and managing process hazards in the hydrocarbon and chemical processing industries. There is a particular emphasis on engineering design aspects with extensive participation in individual and group exercises, tutored exercises and video case studies throughout the course to underpin key learning points. The learning is consolidated in a comprehensive case study and requires collaboration between members of each syndicate. This course has been reviewed and approved by the Institution of Chemical Engineers. IChemE is the global professional membership organisation for chemical, biochemical and process engineers and other professionals involved in the chemical, process and bioprocess industries. Their knowledge of professional standards, close involvement with industry, education and regulators, and their expertise as a leading global training provider, means they are uniquely positioned to independently assess and approve training courses and professional development programmes across the world. Training Objectives By the end of this course, participants will be able to: Acquire the underpinning knowledge required to achieve process safety competency Gain a comprehensive understanding of process safety management Understand the concept of the safety life cycle of a process plant from conceptual design onwards including operation, maintenance and modification Understand the hazard scenarios associated with a process plant Understand how risks can be controlled by hardware and procedural measures Identify and analyse hazard causes and consequences Recognise when specialist analytical expertise is required Generate effective and appropriate measures to reduce risks Justify and communicate practical solutions to non-technical personnel Explain the rationale for process safety measures to decision makers Target Audience This course is suitable for process industry professionals who need to acquire a comprehensive understanding of process safety management, those moving into process safety positions or those who wish to broaden their process safety knowledge within their existing discipline. It is particularly suited for anyone involved in the design, operation, modification or maintenance of a major hazard installation. This includes: Supervisors, operators and maintainers in Oil & Gas, Petrochemical and Chemical industries, process, mechanical and chemical engineers and technicians Design engineers, project engineers and HSE managers Control, automation and instrumentation engineers It will also demonstrate a substantial understanding of process safety for those engaged in Continuous Professional Development or aiming for the Chartered Engineer status. Course Level Basic or Foundation Trainer Your expert course leader has 50 years' experience in chemical and process safety engineering. His early career included 20 years in design and project engineering with various fine chemical and pharmaceutical companies where he designed chemical processes, specified plant equipment and selected materials for highly corrosive and toxic processes, often where textbook data was not available. This was followed by 10 years in offshore oil and gas design projects where he was responsible for setting up a Technical Safety group to change design safety practices in the aftermath of the 1988 Piper Alpha disaster. In recent years, he has been called upon to conduct various offshore and onshore incident investigations. His career has given him experience in project engineering, project management, process design and operations, safety engineering and risk management. He is a Fellow of the UK Institution of Chemical Engineers. He served on the Scottish Branch committee, and was elected chairman for a two-year term in 1991. He has also been chairman of the Safety and Reliability Society - North of Scotland Branch. He has delivered training courses in Process Hazard Analysis (HAZOP and HAZID), Process Safety Management, Hazard Awareness, Risk Assessment, Root Cause Analysis, Failure Modes & Effect Analysis and has lectured on Reliability Analysis to the M.Sc. course in Process Safety and Loss Prevention at Sheffield University. In addition to delivering training courses, he currently facilitates HAZOP / HAZID / LOPA studies and undertakes expert witness roles advising lawyers engaged in contractual disputes, usually involving the design or construction of chemical plants or Oil & Gas production facilities, or criminal prosecutions. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Prologue to Photography Wherever you look there is a photograph of an individual, scene, creature, or item. Photography holds an uncommon spot in history and keeps on remaining on top as an esteemed ware, regardless of the multitude of mechanical headways. Individuals who find out about photography profit by acquiring another diversion, another attractive expertise and appreciation for their environmental factors. Having the option to take a fair photograph can likewise help your certainty and you can generally blessing your loved ones a superb scrapbook of recollections. In this course you will find out about the different parts of taking a decent photograph, the various sorts of photography and the advantages of figuring out how to utilize a camera productively. Then, you will figure out how to improve your photography abilities and what territories to concentrate on when endeavoring to take a decent picture. At long last, we will audit a couple of tips and guidance concerning consummating your photography abilities, the significance of training, etc. You Will Learn: What makes a decent photo The significance of photography in general The different parts of photography as a workmanship The various sorts of photography The significance of testing and learning photography strategies The advantages of taking great pictures The Benefits of Taking This Course: You will become familiar with another expertise Finding out about photography can help you assemble certainty and develop confidence You will actually want to utilize your camera to its most extreme potential The numerous utilizations for photos and the possibility to make a vocation
About this Virtual Instructor Led Training (VILT) Electrical machines, mainly power transformers and electric motors are critical equipment that run production, and it must operate without any abnormalities. A wide variety of tests and standards have been developed to assist manufacturers and users of motors and transformer winding, assess the condition of the electrical insulation. The objective of this training course is to provide an understanding of power transformers and electric motors, their materials, components, and how they operate. It will also emphasize the importance of transformer life management, especially for those transformers and electric motors which have been in operation for than 10 years. The course will address in detail all aspects related to transformer principles, calculations, operation, testing and maintenance. Training Objectives This course aims to provide participants with the understanding of the fundamentals and constructional features of power transformers and electric motors, with particular reference to the design, testing, operation and maintenance of transformers in power systems. Delegates will gain a detailed appreciation of the following: Practical solutions for specifying, operating and maintaining power transformers and electric motors in a utility or plant environment Comprehensive understanding of principles, protection, maintenance and troubleshooting of power transformers and electric motors The necessary safe procedures relating to transformer operation and related circuitry Understand the principles of operation of the transformer and electric motors Identify the different features of power transformers and electric motors Appreciate the principles of transformer design, ratings, winding, core structure and materials, insulation and cooling methods, insulation and lifetime Utilize thermal limits and loading guides of transformers Analyze transformer and electric motors failure modes Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Course Level Basic or Foundation Training Methods The VILT will be delivered online in 4 half-day sessions comprising 4 hours per day, with 1 x 10 minutes break per day, including time for lectures, discussion, quizzes and short classroom exercises. Additionally, some self-study will be requested. Participants are invited but not obliged to bring a short presentation (10 mins max) on a practical problem they encountered in their work. This will then be explained and discussed during the VILT. A short test or quiz will be held at the end the course. Trainer Our key expert is actively involved in electrical inspections, energy audits, energy efficiency and technical consultation for M&E activities for industrial and commercial sectors. He is involved in testing and commissioning works of factory substations of up to 132kV system. He previously worked for Jimah coal-fired power plant in Port Dickson for 9 years with his last position being Electrical Maintenance Section Head. He was involved in the commissioning of coal-fired power plant mainly with 500kV generator transformer, 934 MVA generator, and up to 33kV MV motors and switchgear panels. Our key expert has managed the maintenance team to perform routine maintenance activities (together with supporting tools such as motor lube oil analysis, infrared thermography analysis, transformer oil analysis) & electrical troubleshooting and plant outages for critical and non-critical equipment. Besides that, our key expert has published several IEEE conference papers and journals such as: (2009). Effectiveness of auxiliary system monitoring & continuous hydrogen scavenging operation on hydrogen-cooled generator at power plant. In Energy and Environment, 2009. ICEE 2009. 3rd International Conference on (pp. 151-160). IEEE. (2010). Study on electric motor mass unbalance based on vibration monitoring analysis technique. In Mechanical and Electrical Technology (ICMET), 2010 2nd International Conference on (pp. 539-542). IEEE. (2012). Re-Design of AC Excitation Busduct based on Infrared (IR) Thermography: Condition-Based Monitoring (CBM) data analysis. eMaintenance, 101. (2016). Energy Saving Studies for a University Campus: An Educational-Based Approach, 3rd International Conference on Language, Education, Humanities and Innovation 2016. 'Grid-tied photovoltaic and battery storage systems with Malaysian electrcity tariff - A review on maximum demand shaving.' Energies 10.11 (2017): 1884 'Techno-Economic Optimization of Grid-Connected Photovoltaic (PV) and Battery Systems Based on Maximum Demand Reduction (MDRed) Modelling in Malaysia.' Energies 12.18 (2019): 3531 POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations
Enhance your knowledge of exploration and production in oil & gas with EnergyEdge's course. Ideal for new engineers and non-technical professionals.
HGV Mechanic & Repairing: Car Mechanic Training Online Do you want to explore the engine system and functions of your favorite vehicles? If so, you can take our Mechanic: Car Mechanic Training course. This Mechanic: Car Mechanic Training helps you to understand all the necessary elements and skills as an expert car mechanic. This HGV Mechanic: Car Mechanic Training explains workshop bench skills, valeting, engine mechanical and other engine-related things. The Mechanic: Car Mechanic Training also describes how to do air supply, exhaust, emissions, and ignition. After the Mechanic: Car Mechanic Training, you will learn electrical engines, principles, heating, and air conditioning. This Car Mechanic Training also teaches steering, brakes, wheels, and tire processes. Overall, the Mechanic: Car Mechanic Training has all the information needed to work as a professional car mechanic. Enrol in our HGV Mechanic: Car Mechanic Training to learn about vehicle repair, its maintenance, and more! Special Offers of this HGV Mechanic & Repairing Course This Car Mechanic Course includes a FREE PDF Certificate. Lifetime access to this Car Mechanic: Car Mechanic Course Instant access to this Car Mechanic: Car Mechanic Course Get FREE Tutor Support from Monday to Friday in this Car Mechanic Course Main Course: Car Mechanic Training Free Courses including this HGV Mechanic & Repairing Course Course 01: Workplace First Aid Training Course 02: Workplace Stress Management Course 03: Bicycle Maintenance [ Note: Free PDF certificate as soon as completing the HGV Mechanic & Repairing: Car Mechanic Training course] HGV Mechanic & Repairing: Car Mechanic Training Industry Specialists developed this HGV Mechanic & Repairing: Car Mechanic Course into 18 user-friendly modules/ lectures. Course Curriculum of Mechanic: Car Mechanic Training Module 01: Workshop Bench Skills Module 02: Valeting Module 03: Engine Mechanical Module 04: Engine Lubrication Module 05: Engine Cooling Module 06: Air Supply, Exhaust and Emissions Module 07: Ignition Module 08: Fuel Systems Module 09: Electrical and Electronic Principles Module 10: Engine Electrical Module 11: Lighting and Indicators Module 12: Heating, Ventilation and Air Conditioning Module 13: Steering Module 14: Brakes Module 15: Wheels and Tyres Module 16: Manual Transmission Clutch Module 17: Manual Transmission Gearbox Module 18: Transmission Driveline Assessment Method of HGV Mechanic: Car Mechanic After completing each module of the HGV Mechanic & Repairing: Car Mechanic Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of HGV Mechanic: Car Mechanic After completing the MCQ/Assignment assessment for this HGV Mechanic & Repairing: Car Mechanic course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? HGV Mechanic & Repairing: Car Mechanic Training This HGV Mechanic & Repairing: Car Mechanic Training is suitable for everybody. Requirements HGV Mechanic & Repairing: Car Mechanic Training Students who intend to enrol in this HGV Mechanic & Repairing: Car Mechanic course must meet the following requirements: HGV Mechanic: Good command of the English language HGV Mechanic: Must be vivacious and self-driven HGV Mechanic: Basic computer knowledge HGV Mechanic: A minimum of 16 years of age is required Career path HGV Mechanic: Car Mechanic Training HGV Mechanic: Car Mechanic Training would be beneficial for many professions such as mechanics, Automotive mechanics, Vehicle inspectors or Engineers. Certificates Certificate of completion Digital certificate - Included
Enrol in our Warehouse Safety Level 2 online course. Master essential safety practices to protect your team and boost productivity. Start learning today!
Course Overview Learn how to excel in industrial maintenance and manufacturing by taking this professional training for VFD 120 Volt Powerflex 4M Configuring and Programming Level 2. Variable Frequency Drives (VFD) are critical for controlling the speed of single and three-phase motors, making them fundamental to operations in many industries. You can use this advanced tuition to successfully control a VFD, utilising the functions of a human-machine interface (HMI). This VFD course will provide invaluable competencies for the wiring and practical setup for a VFD, making it quickly available for use in any mechanical infrastructure. You will be shown all aspects of wire controlling, programming, and HMI operations. This coaching is considered to be the last stage in a learning path that will make your skills complete and your knowledge invaluable in maintenance and manufacturing sectors of all types. This best selling VFD 120 Volt Powerflex 4M Configuring and Programming Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth VFD 120 Volt Powerflex 4M Configuring and Programming Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The VFD 120 Volt Powerflex 4M Configuring and Programming Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The VFD 120 Volt Powerflex 4M Configuring and Programming Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the VFD 120 Volt Powerflex 4M Configuring and Programming Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the VFD 120 Volt Powerflex 4M Configuring and Programming Level 2 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the VFD 120 Volt Powerflex 4M Configuring and Programming Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.