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Business Studies & Business Management Diploma

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The business world is a thriving ecosystem in the UK. Did you know that according to the Federation of Small Businesses, there are over 5.5 million businesses in the UK, employing over 60% of the workforce? Have you ever wondered how these businesses function or how they make crucial decisions? This Business Studies course will equip you with the knowledge and skills to navigate the exciting world of commerce. This Business Studies course delves into the core functionalities of a successful business. You'll explore operations management, project management, and business process improvement methods. Learn how businesses plan and forecast operations to meet demand, and how they measure and improve performance. Gain insights into financial management, including cash flow, credit control, and risk mitigation strategies. The course also covers the crucial aspects of the business environment, human resource management, and exceptional customer service practices. Courses included in this Package: Course 01: Diploma in Business Studies at QLS Level 5 Course 02: Business Management Course 03: Business Law Learning Outcomes of Business Studies Apply operations management principles for efficient production. Develop project plans and manage resources for successful completion. Analyze business processes and identify areas for improvement. Implement strategies for financial management and risk mitigation. Manage human resources effectively to create a motivated workforce. Design and deliver exceptional customer service experiences. Enrolling in this Business Studies course is an investment in your future. With the valuable knowledge and skills you'll gain, you'll be well-positioned to thrive in a dynamic business environment. Take the first step towards a rewarding career in business-enrol today! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Business Studies Get a free student ID card with Business Studies Training program (£10 postal charge will be applicable for international delivery) The Business Studies is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Studies course materials The Business Studies comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Business Studies at QLS Level 5 Module 01: Introduction Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Project Management Module 05- Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management of Cash and Credit Module 09: Managing Risk and Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service Course 02: Business Management Module 01: Introduction To Business Management Module 02: Operations Management Module 03: Introduction To Business Analysis Module 04: Strategic Analysis And Product Scope Module 05: Project Management Module 06: Business Development And Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management Of Cash And Credit Module 11: Managing Risk And Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation And Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Course 03: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil And Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law And Protection Module 9: Law Of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Module 13: Competition Law How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £119 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Business Studies course. This course is open to everybody. Entrepreneurs Business Owners Career Changers Students Professionals Managers Requirements You will not need any prior background or expertise to enrol in this Business Studies Skills. Career path This Business Studies course will allow you to kickstart or take your career in the related sector to the next stage. Business Analyst Project Manager Human Resources Marketing Manager Finance Officer Business Owner Certificates CPD Accredited Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Business Studies at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Business Studies & Business Management Diploma
Delivered Online On Demand3 weeks
£12

Human Resources Management (HRM)

4.7(47)

By Academy for Health and Fitness

Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Did you know that employee turnover costs UK businesses an average of £33,000 per person? What if you could help reduce that cost and build a happier, more productive workforce? Our Human Resources Management (HRM) course equips you with the knowledge and skills to do just that. The Advanced Diploma in Human Resources Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development and career progression related to HRM substantial and easier than ever! This Human Resources Management (HRM) course covers everything from the basics of HR to advanced techniques in recruitment, employee management, and personal development. Master the art of recruitment, engage and motivate employees, and navigate complex workplace issues in this Human Resources Management course. Learn about the latest UK recruitment legislation, hone your negotiation skills, and implement effective training and development programs. Discover practical techniques for candidate management, interview processes, and performance appraisal. Build strong employee relations, understand the importance of health and safety, and learn to manage conflict effectively. Ready to unlock your potential and contribute meaningfully to an organization's success? Invest in your future and enrol in the Human Resources Management (HRM) course today! By the end of this Human Resources Management (HRM) course, you will be able to: Gain insights into Human Resources Management within the UK's legal framework. Develop effective Human Resources Management negotiation skills for diverse scenarios. Master Human Resources Management techniques for accurate performance appraisal and feedback. Acquire Human Resources Management strategies for efficient employee training and development. Enhance Human Resources Management skills for resolving conflicts and managing stress. Improve organizational and communication skills specific to Human Resources Management roles. Why Choose Our Human Resources Management (HRM) Course? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straight away with this Human Resources Management course and take a step toward a brighter future! *** Course Curriculum *** Advanced Diploma in Human Resources Management at QLS Level 7 Module 01: Introduction to Human Resource Module 02: An Overview of the Recruitment Industry Module 03: The UK Recruitment Legislation Module 04: The Recruitment Process Module 05: Negotiation Techniques Module 06: Key Performance Indicators for the Recruitment Industry Module 07: Employee Training & Development Process Module 08: Candidate Management Module 09: Candidate Interview Processes Module 10: Managing Meetings & Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation & Counselling Module 14: Ensuring Health & Safety at the Workplace Module 15: Employer Record & Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Assessment Process of Human Resources Management We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the Human Resources Management (HRM) course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams in the Human Resources Management (HRM) course. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Human Resources Management (HRM) course is recommended for anyone- HR Professionals Business Managers Recruitment Agents Career Advisors Team Leaders Aspiring HR Executives Requirements You will not need any prior background or expertise to enrol in this Human Resources Management (HRM) course. Career path This Human Resources Management (HRM) course will provide you with the necessary knowledge of Human Resource Management and assist you in researching a range of employment options, including: HR Analyst Recruiter HR Coordinator HR Business Partner HR Consultant Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Human Resources Management at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Human Resources Management at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Human Resources Management (HRM)
Delivered Online On Demand4 weeks
£12

Diploma in Business Management with Sales and Marketing

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Supercharge your business success with our comprehensive Business Management with Sales and Marketing course. Gain the essential Business Management & Sales and Marketing skills and knowledge to effectively lead teams, drive sales, and craft winning marketing strategies. Enroll today in our Business Management with Sales and Marketing course and take your business to new heights of profitability and growth. Both of the Business Management & Sales and Marketing course is endorsed by The Quality Licence Scheme and accredited by CPDQS Courses Are Included in this Business Management with Sales and Marketing Bundle: Course 01: Business Management at QLS Level 7 Course 02: Sales and Marketing Co-ordinator at QLS Level 7 Course 03: Business Intelligence Analyst Enrol today and unlock your full business potential! Learning Outcome Business Management with Sales and Marketing Bundle: Apply core business management principles in various organisational settings. Implement effective strategies for project management and operational efficiency. Utilise financial management techniques to ensure business profitability. Develop and implement persuasive sales strategies and negotiation tactics. Analyse consumer behaviour and market trends to inform marketing decisions. Design and execute comprehensive marketing plans for successful brand promotion. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this Bundle Get a free student ID card with this Bundle This Bundle is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this Bundle of course materials This Bundle comes with 24/7 tutor support Start your learning journey straightaway with Business Management with Sales and Marketing! *** Course Curriculum *** Course 01: Business Management at QLS Level 7 Introduction to Business Management Operations Management Introduction to Business Analysis Strategic Analysis and Product Scope Project Management Business Development and Succession Planning Business Process Management Planning & Forecasting Operations Performance Management Management of Cash and Credit Managing Risk and Recovery Quality Management Communication Skills Business Environment Organizational Skills Negotiation Techniques Human Resource Management Motivation and Counselling Customer Service Time Management Conflict Management Course 02: Sales and Marketing Co-ordinator at QLS Level 7 Introduction to Sales Sales Growth Sales Hypnosis Sales Presentation Basics of Marketing The Marketing Process Strategic Marketing Marketing Environment Market Segmentations Consumer Buying Behaviour Business Markets and Buying Behaviour Marketing Research Sales and Marketing Leverage and Limitations Sales Negotiations Dealing with Customers Communication Skills Course 03: Business Intelligence Analyst Module-1: An Introduction To Business Intelligence Module-2: Real-Time Business Intelligence Module-3: Fundamentals Of Statistics And Data Science Module-4: Fundamentals Of SQL Module-5: Database Management Essentials Module-6: Data Warehouse Concepts Module-7: Data Visualisation In Business Intelligence Module-8: Basics Of Python How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £139 CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Please Note: From this Business Management with Sales and Marketing course, you will get the theoretical knowledge that need to excel in this field. After completing our course, you can also enrol in the following courses: BA (Hons) Business and Management Level 3 Diploma in Business and Management Level 4 Diploma in Business and Management Level 5 Diploma in Business and Management Level 6 Diploma in Business Management Level 7 Diploma - Business Management Level 3 Diploma in Business and Management (RQF) Level 4 Diploma in Business and Management (RQF) Level 5 Diploma in Business and Management (RQF) Level 6 Diploma in Business Management (RQF) Level 7 Diploma in Business Management (RQF) Level 4 Diploma in Sales and Marketing Management (RQF) NCFE Level 3 Diploma in Skills for Business: Sales and Marketing Requirements You will not need any prior background or expertise to enrol in this Business Management with Sales and Marketing. Career path This Business Management with Sales and Marketing bundle will allow you to kickstart or take your career in the related sector to the next stage. Business Owner Sales Manager Marketing Manager Project Manager Consultant Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Advanced Diploma in Business Management at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.

Diploma in Business Management with Sales and Marketing
Delivered Online On Demand12 hours
£12

Corporate Behaviour Training

4.7(47)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique Corporate Behaviour Course might help you get there! Expand your expertise with high-quality training - study Corporate Behaviour and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Corporate Behaviour online training course. This Award in Corporate Behaviour at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! With this comprehensive Corporate Behaviour course, you can achieve your dreams and train for your ideal career. The Corporate Behaviour course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This Corporate Behaviour training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Corporate Behaviour course today - gear up with the essential skills to set yourself up for excellence! Why Prefer Our Corporate Behaviour Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. Start your learning journey with this Corporate Behaviour straight away and take a step forward in securing a better future! **** Course Curriculum **** Our Corporate Behaviour course consists of the following learning modules: Introduction to the Course Course Objectives Module One: The Science of Behavior What is Behavior? Psychology Sociology Anthropology Module Two: Benefits for Corporate Behavior Employee Safety Conservation of Materials Engagement Improved Employee Performance Module Three: Most Common Categories of Corporate Behavior Managerial Structure Values and Ethics Employee Accountability Workplace Incidents Module Four: Managerial Structure Clearly Defined Management Qualified Management Team Obvious Advancement Path Apparent Grievance Procedures Module Five: Company Values and Ethics Environmental Charity and Community Outreach Integrity Diversity Module Six: Employee Accountability Attitude Attendance Honesty Substance Abuse & Workplace Violence Module Seven: Workplace Incidents Safety Prejudice & Discrimination Vandalism & Theft Harassment or Bullying Module Eight: Designing and Implementing Group Planning Define Preferred Organizational Behaviors Hiring Training Employees Module Nine: Corporate Team Behavior Team Building Better Communication Conflict Resolution to the Company and the Department Module Ten: Auditing Corporate Behavior Affirm Ethical Behavior Investigate and Review Reported Incidents Determine Progress Get Employee Feedback & Revise Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Corporate Behaviour course is for you if you: Want to have a deeper insight into Corporate Behaviour Actively working in Corporate Behaviour and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Corporate Behaviour field. Requirements You will not need any prior background or expertise. All you need to take this Corporate Behaviour is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path This Corporate Behaviour course will help you to kickstart or take your career in the relevant sector to the next level. This will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates Certificate of completion Digital certificate - £10 Award in Corporate Behaviour at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Award in Corporate Behaviour at QLS Level 2 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPDUK Upon finishing the course, you will receive a CPDQS-accredited certificate that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Corporate Behaviour Training
Delivered Online On Demand3 days
£12

Oil and Gas Management - CPD Certified

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Looking to dive into the exciting and dynamic world of Oil and Gas Management? Our comprehensive Oil and Gas Management course has got you covered! With a curriculum designed to equip you with essential skills and knowledge, you'll be prepared to take on a wide range of challenges in the Oil and Gas industry. From understanding the intricacies of energy economics and finance to managing complex pipeline systems, this Oil and Gas Management course is perfect for anyone looking to make a difference in this critical sector. Learning Outcomes of This Oil and Gas Management Course : Develop a strong understanding of energy economics and finance in oil and gas Understand the complexities of oil and gas project management Gain knowledge of pipeline management and risk analysis Develop communication and conflict resolution skills Acquire knowledge of oil and gas health and safety Build critical thinking and problem-solving skills Why Prefer This Oil and Gas Management Course? Opportunity to earn a certificate accredited with this Oil and Gas Management Course Get a free student ID card with this Oil and Gas Management Course Get instant access to this [Keyword] course. Learn this Oil and Gas Management from anywhere in the world This Oil and Gas Management Course is affordable and simple to understand This Oil and Gas Management Course is entirely online, interactive lesson with voiceover audio Get lifetime access to Oil and Gas Management course materials Oil and Gas Management comes with 24/7 tutor support *** Course Curriculum of the Oil and Gas Management Course *** Module 01: Introduction Overview of the course, outlining key topics and objectives related to the oil and gas industry. Module 02: Energy, Economics and Finance in Oil and Gas Explores the economic and financial aspects of the oil and gas industry, including market dynamics and investment strategies. Module 03: Oil and Gas Project Management Covers the principles and practices of managing oil and gas projects, focusing on planning, execution, and monitoring. Module 04: Managing Oil and Gas Pipelines Discusses the management of oil and gas pipelines, including design, construction, maintenance, and regulatory compliance. Module 05: Project Risk Analysis Introduction to risk analysis techniques for oil and gas projects, emphasizing risk identification, assessment, and mitigation strategies. Module 06: Managing Communication and Conflict Focuses on effective communication and conflict management strategies within the oil and gas industry. Module 07: Oil and Gas Health and Safety Covers health and safety practices in the oil and gas sector, including regulatory requirements and best practices for ensuring workplace safety. Assessment Process of Oil and Gas Management Once you have completed all the modules in the Oil and Gas Management course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 07:30 1: Module 01: Introduction to Oil and Gas Management Preview 07:30 Module 02: Energy, Economics and Finance in Oil and Gas 18:55 2: Module 02: Energy, Economics and Finance in Oil and Gas 18:55 Module 03: Oil and Gas Project Management 23:05 3: Module 03: Oil and Gas Project Management 23:05 Module 04: Managing Oil and Gas Pipelines 22:34 4: Module 04: Managing Oil and Gas Pipelines 22:34 Module 05: Project Risk Analysis 18:51 5: Module 05: Project Risk Analysis 18:51 Module 06: Managing Communication and Conflict 23:58 6: Module 06: Managing Communication and Conflict 23:58 Module 07: Oil and Gas Health and Safety 22:17 7: Module 07: Oil and Gas Health and Safety 22:17 Assessment (Optional) 12:00 8: MCQ Exam 12:00 Order Your Certificate 02:00 9: Order Your CPD Certificate 01:00 10: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Oil and Gas Management Course This Oil and Gas Management course is for anyone looking to advance their career in the oil and gas industry. Requirements Oil and Gas Management Course You will not need any prior background or expertise to enrol in this Oil and Gas Management Course. Career path Oil and Gas Management Course After completing this Oil and Gas Management course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPDQS Digital certificate - Included Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Oil and Gas Management - CPD Certified
Delivered Online On Demand2 hours 30 minutes
£12

Mastering Call Centre Essentials: A Comprehensive Online Training

4.5(3)

By Studyhub UK

Boost your call centre career with our Mastering Call Centre Essentials: A Comprehensive Online Training course. This course will equip you with the essential skills to excel in the dynamic world of call centres.   The course is designed to master the art of agent and customer relationships, manage difficult clients seamlessly, and develop vital communication skills. Learn the etiquette of telephonic interactions and stay ahead of the curve by understanding the latest call centre technologies and trends. Transform yourself into a call centre expert with this in-depth, online training.   Suitable for both beginners and experienced professionals, this Mastering Call Centre Essentials course bridges the gap between conventional training and practical application. Invest in your professional growth, enhance your customer service skills, and exceed industry benchmarks with the course. Enrol now and stand out in the call centre industry! Learning Outcomes: Upon completion of the Mastering Call Centre Essentials course, you will be able to: Understand the essentials of call centre operations. Develop key traits of an effective call centre agent. Enhance skills to foster agent and customer relationships. Learn and apply effective telephone etiquette. Master communication and negotiation techniques. Learn strategies for managing difficult clients efficiently. Stay updated on call centre metrics, technology, and trends. Why buy this Mastering Call Centre Essentials course? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one-to-one assistance when needed Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript immediately Easily learn the skills and knowledge from the comfort of your home Who is this Course for: This Mastering Call Centre Essentials course is ideal for: Aspiring call centre agents seeking foundational knowledge. Experienced agents aiming to boost their skill set. Team leaders looking to improve team performance. Managers desiring a refresher on call centre operations. Any professional aiming to improve customer service skills. Certification After studying the course materials of the Mastering Call Centre Essentials: A Comprehensive Online Training course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Mastering Call Centre Essentials: A Comprehensive Online Training course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path: Our Mastering Call Centre Essentials course will prepare you for a range of careers, including: Call Centre Agent: £18,000 - £24,000 annually. Customer Service Representative: £20,000 - £28,000 annually. Team Leader: £25,000 - £35,000 annually. Call Centre Manager: £35,000 - £45,000 annually. Operations Manager: £40,000 - £60,000 annually. Director of Customer Service: £70,000 - £100,000+ annually. Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:30:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:30:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:30:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:30:00 Module 05: Communication Skills Communication Skills 00:30:00 Module 06: Negotiation Techniques Negotiation Techniques 00:30:00 Module 07: Managing Difficult Clients Managing Difficult Clients 00:30:00 Module 08: Call Centre Metrics and Benchmarks Call Centre Metrics and Benchmarks 00:30:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:30:00

Mastering Call Centre Essentials: A Comprehensive Online Training
Delivered Online On Demand4 hours 30 minutes
£10.99

Warehouse

4.5(3)

By Studyhub UK

The 'Warehouse' course provides a comprehensive understanding of warehouse management, covering essential topics such as functions, benefits, types of warehousing, and the role of technology in modern warehouse operations. Participants will delve into supply chain management concepts, warehouse safety, inventory control, and the pivotal role of human resource management. With a focus on improving efficiency and reducing costs, this course equips learners with the knowledge and skills needed to excel in warehouse management and contribute to the success of supply chain logistics. Learning Outcomes: Grasp the fundamental principles and benefits of warehouse management. Explore various types of warehousing and their functions in the supply chain. Understand the core functions of a warehouse management system. Identify challenges in warehouse management and strategies for overcoming them. Gain insights into technology's impact on warehouse operations. Comprehend supply chain management concepts and their application in warehouses. Learn about essential inventory management techniques and control flow. Enhance warehouse safety protocols and cost management strategies. Why buy this Warehouse? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Warehouse there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Warehouse does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Individuals seeking a career in logistics, warehouse management, or supply chain. Warehouse managers, supervisors, and personnel aiming to enhance their skills. Entrepreneurs or business owners involved in inventory and logistics management. Professionals interested in improving warehouse efficiency and reducing costs. Prerequisites This Warehouse was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Warehouse Manager - Median salary of $50,000 - $80,000 per year. Logistics Coordinator - Median salary of $40,000 - $60,000 per year. Inventory Control Specialist - Median salary of $40,000 - $60,000 per year. Supply Chain Analyst - Median salary of $50,000 - $70,000 per year. Operations Manager (with warehouse focus) - Median salary of $60,000 - $100,000 per year. Course Curriculum Warehouse Fundamentals of Warehouse Management 00:30:00 Warehousing: Function, Benefits and Types of Warehousing 00:30:00 Core Functions Of A Warehouse Management System 00:15:00 Challenges Of Warehouse Management 00:30:00 Technology In The Warehouse 00:45:00 Supply Chain Management Concepts 00:30:00 Warehouse Management Technologies to Adopt 00:15:00 Order Picking in the Warehouse 00:18:00 Managing Warehouse Inventory 00:15:00 Organize the Storage of Inventory in a Warehouse 00:15:00 Inventory Management Techniques 00:30:00 Inventory Control Flow of Processing 01:00:00 Logistics and Supply Chain In A Warehouse 00:30:00 Inventory Classification In The Warehouse 00:15:00 The Role Of Human Resource management In A Warehouse 00:30:00 Warehouse Safety 00:30:00 Warehouse Cost Management 00:15:00 Improve Warehouse Efficiency and Reduce Costs 00:15:00 Mock Exam Mock Exam- Warehouse 00:20:00 Final Exam Final Exam- Warehouse 00:20:00

Warehouse
Delivered Online On Demand8 hours 28 minutes
£10.99

Air Hostess / Cabin Crew Training Course

4.5(3)

By Studyhub UK

Overview The Air Hostess / Cabin Crew Training Course provides comprehensive training in the basics of air hostess duties and responsibilities. Participants will learn essential skills and knowledge required for handling emergency situations, providing excellent customer service, and pursuing a career as an air hostess or cabin crew member. Learning Outcomes: Gain knowledge of the basics of air hostess duties and responsibilities, including passenger safety and comfort. Develop skills for handling emergency situations on board an aircraft and ensuring passenger safety. Acquire the necessary skills and attributes required to provide excellent customer service and enhance the overall passenger experience. Learn the essential skills for effective communication, teamwork, and problem-solving in a cabin crew setting. Understand the industry-specific terminology and glossary used in aviation and airline operations. Gain insights into the recruitment process and job application tips for pursuing a career as an air hostess or cabin crew member. Why buy this Air Hostess / Cabin Crew Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Air Hostess / Cabin Crew Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Air Hostess / Cabin Crew Training Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Air Hostess / Cabin Crew Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Air Hostess / Cabin Crew Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Air Hostess / Cabin Crew Training Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Basics of Air Hostess Module 1: Who are Air Hostesses? 00:20:00 Module 2: The History of Air Hostess 00:15:00 Module 3: Why Make a Career in Air Hostess? 00:10:00 Duties and Responsibilities of Air Hostesses Module 4: General Duties and Responsibilities 00:15:00 Module 5: Responsibilities Before and After Each Flight 00:10:00 Glossary Module 6: Airline Employment Glossary 00:05:00 Module 7: Glossary: List of Acronyms and Definitions 00:15:00 Training Module 8: Training Facilities and Devices 00:15:00 Module 9: Air Hostess - Initial Safety Training 00:15:00 Module 10: Aviation Indoctrination Training 00:10:00 Handling Emergency Situations Module 11: Dealing with the Situations 00:10:00 Module 12: Abnormal and Emergency Situations Training 00:20:00 Module 13: How to Handle an in-Flight Emergency 00:15:00 Required Skills Module 14: Communication Skills 00:10:00 Module 15: Customer Service Skills 00:10:00 Module 16: Essential Skills Needed 00:10:00 Go for the Job Module 17: Best Qualities to Highlight in Your Air Hostess Application Resume 00:10:00 Module 18: How to be a Stand-Out Candidate 00:10:00 Assignment Assignment - Air Hostess / Cabin Crew Training Course 00:00:00

Air Hostess / Cabin Crew Training Course
Delivered Online On Demand3 hours 45 minutes
£10.99

Plumbing & Heating Essentials: Level 2 Accredited Online Diploma (CPD Certified)

4.5(3)

By Studyhub UK

The Plumbing Course 2023 offers a comprehensive understanding of plumbing principles, components, systems, and tools. Participants will learn about the basic components of plumbing, effective plumbing system design, and the proper use of plumbing tools. The course covers the plumbing process, central heating systems, domestic cold and hot water systems, sanitation system, repairs, rainwater system installation, and real-world case studies. With a focus on current UK standards, this course provides the necessary knowledge for a successful plumbing career in 2023 and beyond.   Learning Outcomes: Identify and describe the basic components that constitute plumbing systems. Apply principles for designing effective and functional plumbing systems. Familiarize yourself with the essential tools used in plumbing work. Understand the step-by-step plumbing process, from installation to repairs. Gain expertise in central heating system operation and maintenance. Acquire knowledge about domestic cold and hot water systems. Perform sanitation system repairs and maintenance tasks. Successfully install and maintain domestic rainwater systems.   Why buy this Plumbing & Heating Essentials: Level 2 Accredited Online Diploma (CPD Certified)?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Who is this course for? This Plumbing & Heating Essentials: Level 2 Accredited Online Diploma (CPD Certified) course is ideal for Aspiring plumbers looking to start a career in the plumbing industry. Individuals with a background in construction or related fields seeking to enhance their skills. Homeowners interested in learning about plumbing for personal projects. Maintenance technicians and facility managers needing plumbing knowledge. DIY enthusiasts seeking to expand their plumbing expertise.   Prerequisites This Plumbing & Heating Essentials: Level 2 Accredited Online Diploma (CPD Certified) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Career path Plumber - Average Salary: £25,000 - £35,000 per year. Plumbing Supervisor - Average Salary: £30,000 - £40,000 per year. Plumbing Inspector - Average Salary: £28,000 - £38,000 per year. Facilities Manager - Average Salary: £30,000 - £45,000 per year. Construction Project Coordinator - Average Salary: £25,000 - £35,000 per year. Certification After studying the course materials of the Plumbing & Heating Essentials: Level 2 Accredited Online Diploma (CPD Certified) you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Basic Components of Plumbing Basic Components of Plumbing 00:15:00 Module 02: Principles of Effective Plumbing Systems Principles of Effective Plumbing Systems 00:15:00 Module 03: The Plumbing Tools The Plumbing Tools 00:15:00 Module 04: The Plumbing Process The Plumbing Process 00:15:00 Module 05: Central Heating Systems Central Heating Systems 00:15:00 Module 06: Domestic Cold Water System Domestic Cold Water System 00:15:00 Module 07: Domestic Hot Water System - Part 1 Domestic Hot Water System - Part 1 00:15:00 Module 08: Domestic Hot Water System Part 2 Domestic Hot Water System - Part 2 00:15:00 Module 09: The Sanitation System and Repairs The Sanitation System and Repairs 00:15:00 Module 10: Domestic Rainwater System Installation Domestic Rainwater System Installation 00:15:00 Module 11: Plumbing Projects: Case Study Plumbing Projects: Case Study 00:15:00 Module 12: UK Standards for Plumbing UK Standards for Plumbing 00:15:00 Assignment Assignment - Plumbing Course 2022 00:00:00

Plumbing & Heating Essentials: Level 2 Accredited Online Diploma (CPD Certified)
Delivered Online On Demand3 hours
£10.99

Psychology & Treatment of Addiction

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Psychology & Treatment of Addiction Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Psychology & Treatment of Addiction Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Psychology & Treatment of Addiction Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Psychology & Treatment of Addiction Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Psychology & Treatment of Addiction? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Psychology & Treatment of Addiction there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Psychology & Treatment of Addiction course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Psychology & Treatment of Addiction does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Psychology & Treatment of Addiction was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Psychology & Treatment of Addiction is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum About Introduction: About instructor & the course 00:02:00 Theories of Addiction The Moral Model 00:06:00 The Psychological Model 00:09:00 The Psychological Model 00:09:00 The Socio-Cultural Model 00:05:00 Addiction Treatments Pharmacotherapy 00:03:00 The Minnesota Model 00:04:00 Counselling and Therapy 00:07:00 Harm Reduction Model 00:05:00 Treatments in Practice 00:05:00 Addiction in Society Drug policies, Legislation and Decriminalisation 00:09:00 Community change, Outreach, Harm Reduction or Abstinence 00:06:00 Alcohol and Drug education 00:06:00 Alcohol- and drug related issues in the workplace 00:05:00 Addiction in Families Codependency, Children of alcoholic families, parenting styles, family factors 00:08:00 Relapse for families, 'letting go', dependent attitudes and dependent behaviours 00:05:00 Al-Anon 00:05:00 The Intervention Approach 00:05:00 Working with Addiction Why be a 'helper' 00:03:00 'Helper' qualities and attitudes 00:04:00 Counselling / 'helping' skills 00:04:00

Psychology & Treatment of Addiction
Delivered Online On Demand1 hour 55 minutes
£10.99