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Step into the realm of effective telephone communication with the Telephone Etiquette Online Training. Uncover the art of verbal communication, customer engagement, objection handling, and stress management. Elevate your telephone etiquette skills to deliver exceptional service and create lasting positive impressions. Learning Outcomes: Understand the nuances of telephone communication and its importance. Master verbal communication techniques to engage and connect with callers. Develop strategies to identify and serve diverse customer needs. Acquire skills to handle objections, negotiate effectively, and say 'no' professionally. Learn the art of sales by phone, message taking, and call-back strategies. Develop and perfect telemarketing scripts for successful interactions. Enhance communication etiquette in various telemarketing scenarios. Explore stress management techniques for maintaining professionalism. Why buy this Telephone Etiquette Online Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Etiquette Online Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Etiquette Online Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Telemarketers and Sales Professionals. Customer Service Representatives Seeking Enhanced Communication Skills. Individuals Looking to Improve Their Telephone Etiquette for Better Customer Interactions. Business Professionals Interested in Delivering Outstanding Customer Service. Prerequisites This Telephone Etiquette Online Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative - $25,000 to $45,000/year. Telemarketer - $30,000 to $55,000/year. Sales Associate - $35,000 to $60,000/year. Call Center Supervisor - $40,000 to $70,000/year. Customer Experience Manager - $50,000 to $90,000/year. Course Curriculum Telephone Etiquette Online Training Telemarketing and Types of Telemarketing 00:18:00 Business Practice 01:00:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:00:00 Stress Busting 00:05:00 Campaign Delivery 01:00:00 Assignment Assignment - Telephone Etiquette Online Training 00:00:00

Enter the dynamic world of sports representation through the Sport Agent Diploma course. Navigate the fundamentals of the sports agent industry, exploring the roles and responsibilities of sports agents. Study the diverse characteristics and socioeconomic aspects of sports agents, dissect agency models and regulations, and understand the nuances of brand building and representation. Develop crucial skills in networking, sponsorship, and agency operations while learning the pathway to becoming a successful sports agent. Learning Outcomes: Gain insights into the foundations and evolution of the sports agent industry. Understand the diverse duties and functions performed by sports agents. Analyze the various characteristics and types of sports agents and their socioeconomic impact. Navigate through sports agency models and regulatory frameworks. Develop strategies for effective brand building and representation. Master networking techniques and grasp the significance of sponsorship in sports representation. Cultivate the essential skills required for successful sports agency operations. Map out the steps and requirements to become a reputable and proficient sports agent. Why buy this Sport Agent Diploma?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sport Agent Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Sport Agent Diploma course is ideal for Individuals aspiring to pursue a career as a sports agent. Sports enthusiasts interested in the business and management side of sports. Professionals in marketing, business, or law exploring opportunities in sports representation. Athletes and former athletes seeking to transition into sports agency roles. Prerequisites This Sport Agent Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Entry-Level Sports Agent: £25,000 - £40,000 Sports Agent (Mid-Level): £40,000 - £70,000 Senior Sports Agent: £60,000 - £100,000 Sports Agency Owner: £80,000 - £150,000 Sports Agency Director: £100,000 - £200,000. Course Curriculum Module 01: Introduction to Sports Agent Industry Introduction to Sports Agent Industry 00:08:00 Sports Agent 00:12:00 Module 02: Duties and Functions of Sports Agent Duties and Responsibilities of a Sports Agent 00:08:00 Functions of a Sports Agency 00:10:00 Module 03: Characteristics, Types and Socio-Economic Aspects of Sports Agents Characteristics of a Sports Agency 00:28:00 Different Types of Sports Agents and Services 00:25:00 The Social and Economic Weight of Sports Agents 00:45:00 Module 04: Sports Agency Model and Regulations Sports Agency Model 00:20:00 Statutory and Common Law Duties on Sports Agents 00:18:00 Module 05: Representative Bodies and Brand Building Sports Agents' Representative Bodies 00:15:00 Brand Building and Management 00:06:00 Module 06: Networking, Sponsorship and Required Skills Networking and Sponsorship 00:08:00 Skills Required for Sports Agents 00:10:00 Module 07: Becoming a Sports Agent How to Become a Sports Agent 00:15:00 Assignment Assignment - Sport Agent Diploma 00:00:00

Gain comprehensive insights into the dynamic field of risk management through this structured course. With modules covering risk types, benefits, enterprise and operational risk management, financial and technological risk management, and more, you'll develop a solid understanding of managing risks across various domains. Learn to assess, analyze, and plan for risks to mitigate potential negative impacts effectively. Learning Outcomes: Understand the fundamentals of risk management. Identify different types of risks and their characteristics. Explore the benefits of implementing risk management strategies. Delve into the concept of enterprise risk management. Grasp the risk management process and its stages. Learn methods for risk analysis and assessment. Evaluate risk using effective risk evaluation processes. Develop skills in managing financial, operational, technological, and environmental risks. Why buy this Risk Management?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Risk Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Risk Management course is ideal for Aspiring risk managers and analysts. Business professionals seeking to enhance risk management skills. Project managers interested in risk mitigation strategies. Finance and investment professionals aiming to understand risk. Anyone looking to grasp the fundamentals of risk management. Prerequisites This Risk Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Risk Manager - Average Earnings: $70,000 - $120,000 per year. Risk Analyst - Average Earnings: $50,000 - $90,000 per year. Compliance Officer - Average Earnings: $60,000 - $100,000 per year. Financial Controller - Average Earnings: $70,000 - $120,000 per year. Project Manager - Average Earnings: $70,000 - $110,000 per year. Course Curriculum Risk Management Module 1: Introduction to Risk Management 00:22:00 Risk Management Module 2: Risk and Types of Risk 00:22:00 Risk Management Module 3: Benefits of Risk Management 00:15:00 Risk Management Module 4: Enterprise Risk Management 00:25:00 Risk Management Module 5: Risk Management Process 00:13:00 Risk Management Module 6: Risk Analysis & Assessment 00:30:00 Risk Management Module 7: The Risk Evaluation Process 00:34:00 Risk Management Module 8: Managing Financial Risks 00:33:00 Risk Management Module 9: The Fundamentals of Operational Risk Management 00:33:00 Risk Management Module 10: Managing Technology Risks 00:21:00 Risk Management Module 11: Managing Legal & Political Risk 00:25:00 Risk Management Module 12: Environmental Risk Assessment 00:28:00 Risk Management Module 13: Risk Assessment at Workplace 00:17:00 Risk Management Module 14: Market & Social Risk Assessment 00:38:00 Risk Management Module 15: Preparing Risk Management Plan: Step by Step 00:24:00 Assignment Assignment - Risk Management 00:00:00

Step into the dynamic world of executive support with this comprehensive Secretary & PA Diploma course. Learn the crucial skills and knowledge required to excel as a personal assistant or secretary. From mastering business telephone etiquette and travel arrangements to organizing meetings, conferences, and managing time effectively, this program equips you with the tools needed for success. Explore business writing, customer service, and organizational skills while gaining insights into effective planning and scheduling. Elevate your career prospects as you refine your capabilities in a demanding professional environment. Learning Outcomes: Understand the role and responsibilities of a Personal Assistant (PA). Develop effective business telephone communication skills. Learn strategies for representing your boss and company professionally. Gain proficiency in managing mail services, shipping, and travel arrangements. Acquire techniques for organizing meetings, conferences, and time management. Develop record-keeping, filing systems, and business writing skills. Enhance organizational and communication skills crucial for the role. Master customer service, effective planning, and invoicing/petty cash tasks. Why buy this Secretary & PA Diploma?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Secretary & PA Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Secretary & PA Diploma course is ideal for Aspiring personal assistants aiming to develop comprehensive skills. Individuals interested in pursuing a career as a secretary or executive assistant. Professionals seeking to enhance their organizational and communication abilities. Anyone eager to enter the administrative field and support business operations. Prerequisites This Secretary & PA Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Personal Assistant (PA) - Average Earnings: £20,000 - £40,000 per year. Executive Assistant - Average Earnings: £25,000 - £50,000 per year. Administrative Coordinator - Average Earnings: £20,000 - £35,000 per year. Office Manager - Average Earnings: £25,000 - £40,000 per year. Business Support Specialist - Average Earnings: £20,000 - £35,000 per year. Course Curriculum Secretary & PA Diploma Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00 Assignment Assignment - Secretary & PA Diploma 00:00:00

Discover the power of Wix with the Essential Wix Training course. This concise and informative program equips you with the skills to create dynamic and engaging websites using Wix's versatile platform. From adding interactive elements like chat, blogs, and videos to managing events and memberships, you'll learn to craft captivating web experiences. With step-by-step guidance, you'll also master the Wix Editor's tools and explore the Wix App Market to enhance your website's functionality. Learning Outcomes: Understand the fundamentals of building websites with Wix. Integrate dynamic features like chat, blogs, and videos into your site. Incorporate social media content using the Instagram Feed app. Enhance engagement with interactive elements like events and memberships. Explore advanced Wix Editor functionalities for customizing backgrounds and media. Manage blogs effectively using the Wix Editor's tools. Navigate and leverage the Wix App Market to expand your site's capabilities. Gain proficiency in using the Wix Editor for seamless website creation. Why buy this Essential Wix Training?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Essential Wix Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Essential Wix Training course is ideal for Individuals looking to build websites without coding knowledge. Entrepreneurs aiming to establish an online presence. Small business owners seeking to create their own websites. Freelancers interested in offering website design services using Wix. Prerequisites This Essential Wix Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Wix Website Designer: £20,000 - £40,000 per year. Freelance Wix Developer: Earnings vary based on projects. Small Business Website Manager: £25,000 - £45,000 per year. Digital Marketing Specialist with Wix Expertise: £25,000 - £50,000 per year. Entrepreneurial Website Owner: Earnings vary based on the business. Course Curriculum Essential Wix Training Overview 00:01:00 Adding the Chat App 00:01:00 Adding the Blog App 00:02:00 Adding the Instagram Feed 00:02:00 Adding the Video App 00:02:00 Adding the Events App 00:02:00 Adding the Members Area 00:02:00 Adding a Bookings App 00:02:00 Adding a Music App 00:02:00 Adding a Music App 00:01:00 Switching to the Wix Editor 00:02:00 The Wix Editor - Part 2 00:02:00 The Wix Editor - Part 3 - Backgrounds 00:02:00 The Wix Editor - Part 4 - Add Button 00:03:00 The Wix Editor - Part 5 - Media 00:02:00 The Wix Editor - Part 6 - Blog Management 00:01:00 The Wix Editor Tools 00:02:00 Wix App Market - Part 1 00:02:00 Wix App Market - Part 2 00:01:00 Conclusion 00:01:00

The Project, Change, and Quality Management course provides a comprehensive understanding of project management, change management, and quality management principles. Covering topics from team leadership to stakeholder management and project performance, this course equips participants with the skills to successfully manage projects, implement change, and ensure quality outcomes. Learning Outcomes: Gain insights into team dynamics and effective leadership in project environments. Develop communication strategies for successful project execution. Learn stakeholder management techniques to ensure project success. Understand the basics of project management, including scope, requirements, and methodologies. Explore various developmental methodologies for project implementation. Learn effective budgeting and scheduling practices for project management. Monitor and evaluate project performance to meet quality standards. Develop change management strategies to navigate organizational transitions. Why buy this Project, Change, and Quality Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Project, Change, and Quality Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Project managers seeking to enhance their project management skills. Professionals involved in project planning, execution, and monitoring. Change managers aiming to effectively lead organizational transformations. Quality assurance professionals interested in ensuring high-quality project outcomes. Prerequisites This Project, Change, and Quality Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Project Manager: Oversee projects from initiation to completion. Change Management Specialist: Drive successful organizational change initiatives. Quality Control Analyst: Ensure project outcomes meet quality standards. Business Process Improvement Analyst: Identify and implement process enhancements. Team Leader: Lead project teams towards successful project delivery. Course Curriculum Module 01: Introduction & Overview Introduction & Overview 00:16:00 Tools You Need 00:19:00 Module 02: Teams & Leadership Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:35:00 Module 03: Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Module 04: Stakeholder Management Stakeholder Management 00:19:00 Module 05: The Basics of Project Management The Basics of Project Management 00:19:00 Project Needs 00:21:00 Module 06: Scope and Requirements Scope and Requirements 00:28:00 Work Breakdown Structures 00:27:00 Displayed Thinking 00:31:00 Module 07: Developmental Methodologies Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Module 08: Effective Budgets & Schedules Effective Budgets & Schedules 00:25:00 Resource Estimating 00:26:00 Estimating Techniques 00:26:00 Module 09: Project Performance Project Performance 00:25:00 The Keys to Success 00:23:00 Project Performance Key Values 00:24:00 Module 10: Change Management Change Management 00:16:00 Mock Exam Mock Exam - Project, Change, and Quality Management 00:20:00 Final Exam Final Exam - Project, Change, and Quality Management 00:20:00

Overview Learn the art of hairdressing with up-to-date professional guidance from this expert training course! We have specially designed this course to provide learners with a comprehensive understanding of the hairdressing industry, from professional skills to best practices. Whether you are looking to gain the knowledge to work in a professional hairdressing salon or wish to set up your own hairdressing business, this training course will guide you all the way. Gain a recognised qualification to kickstart your career and learn from the experts with this best-selling course for beginners! Why buy this Barbering? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Barbering you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Barbering does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Barbering was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Barbering is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Barbering Who are Barbers 00:05:00 Anatomy of the skull 00:15:00 Hair Type 00:15:00 Face shapes, Characteristics & Style concepts 00:15:00 Tools of the Trade (Barbers) 00:30:00 Hair Salon Equipments & Furnitures 00:15:00 Code of Practices for Barbering Services 00:45:00 Safe Startup Guide for Barbers 00:35:00 Shaving 00:40:00 Hair Cutting Cutting the Hair 00:15:00 Cutting: Barber Skills & Techniques 00:15:00 Cutting hair - One length hair 00:15:00 Cutting hair - Uniform Layer 00:15:00 Cutting hair - Short graduation 00:15:00 Cutting hair - Long graduation 00:15:00 Cutting hair - Curly hair 00:15:00 Cutting hair - Fringes 00:15:00 Hair Styling About Of Hair Style 00:30:00 Check Out Your Face Shape 01:00:00 Choosing Your Style On Your Shape 01:00:00 Best Hairstyles For A Long Face 00:30:00 Best Hairstyles For A Square Face 00:30:00 Best Hairstyles For A Round Face 00:30:00 Best Hairstyles For A Heart Shaped Face 01:00:00 How To Love Your Style 00:30:00 Glossary of Cuts 00:05:00 Shampooing Shampooing 00:15:00 Mock Exam Mock Exam - Barber Training and Hairdressing Diploma 00:20:00 Final Exam Final Exam - Barber Training and Hairdressing Diploma 00:20:00

Description: If you like practical work and enjoy being artistic, this could be a perfect course for you. This practical course will equip you with the specialist techniques in painting and decorating. This introductory course is the first step to a career as a successful painter and decorator. You will learn about paint systems, application techniques, applying foundation and plain papers and decorative finishes. Painting and decorating has fantastic job prospects and could provide you with a career for life. Painters and decorators use a range of coverings to enhance and protect surfaces. These surfaces could include plaster, metal and wood. Painters and decorators work on a variety of jobs which require a different set of skills and techniques. Who is the course for? Artists or painters who want home paintings as a business. People who have an interest in professional painting Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Art and Painting is a useful qualification to possess, and would be beneficial for the following careers: Visual Artists Portrait Specialist Sketch Artists Logo Designers Module-1 Painting 101 00:30:00 Understanding Paints 00:30:00 Choosing Your Brushes 00:30:00 Color Your World 00:30:00 Light Sources in Painting 00:30:00 What type of painter are you? 00:30:00 Module-2 Choosing A Subject 01:00:00 Setting Up Your Studio 00:30:00 Art Supply Resources 01:00:00 Clean Up Time 00:30:00 Free Art Lessons 01:00:00 Take Care of Your Creation 00:15:00 Module-3 Pay Attention to Detail 01:00:00 Enjoy Your Subject 01:00:00 Frequently Asked Questions 00:30:00 Art Schools 00:30:00 Museums of Fine Art 00:15:00 One Final Word 01:00:00 Module-4 INTRODUCTION 01:00:00 BRIEF HISTORY OF PENCIL DRAWING 00:15:00 GETTING STARTED 01:00:00 LEARNING THE BASICS OF DRAWING AND SKETCHING 01:00:00 Basic Perspectives on Drawing 01:00:00 Basic Elements of Light, Shadows, and Shading 01:00:00 Different Shading Techniques 00:15:00 How to Add Tones and Values? 00:30:00 FINISHING TOUCHES 00:30:00 MIXED MEDIA APPLICATIONS 01:00:00 Drawing with Pencils in Oil Painting 01:00:00 CONCLUSION 00:15:00 Module-5 Start Your Own Art Business 00:15:00 Steps to Creating a Successful Business from Your Art 01:00:00 How to Write an Artist Business Plan 00:30:00 Module-6 Introduction 00:30:00 Incorporate Your Business 01:00:00 Employing Or Contracting - What Is The Difference? 00:30:00 From Where Can You Hire Workers 01:00:00 Getting Insurance 01:00:00 Getting Ready - Portfolios, Flyers And Cards 00:30:00 What Do You Need For Outdoor Painting 01:00:00 What Do You Need To Know About Indoor Painting 01:00:00 Fancy Indoor Painting Touches - How To Get Them 00:30:00 Paint Primer 101 01:00:00 How To Get Customers 01:00:00 The Non-Paying Customers! 00:30:00 Module-7 Safety Tips for Painting 00:15:00 Interior Painting 00:15:00 Painting your Interiors 00:15:00 Walls and Ceilings 00:15:00 Windows and Doors 00:15:00 Wallpapering 00:15:00 Applying Wallpaper 00:15:00 Exterior Painting 00:15:00 Product Selection 00:15:00 Application Tips & Techniques 00:15:00 Module-8 Priming & Staining 00:30:00 Working over a ground color 00:30:00 Building Up: Oil & Acrylic 00:30:00 Surface Mixing 00:30:00 Corrections 00:30:00 Brushwork 00:30:00 Module-9 HOW TO REARRANGE A ROOM 02:00:00 HOW TO ANALYZE A ROOM AS PROFESSIONALS DO BEFORE YOU 01:00:00 HOW TO CREATE A ROOM 02:00:00 HOW TO DETERMINE CHARACTERS OF HANGINGS AND FURNITURES-COVERING FOR A GIVEN ROOM 01:00:00 CANDLESTICKS, LAMPS, FIXTURES FOR GAS AND ELECTRICITY, AND SHADES 01:00:00 WINDOW SHADES AND AWNINGS 00:30:00 TREATMENT OF PICTURES AND PICTURE FRAMES 01:00:00 TREATMENT OF PIANO CASES 00:15:00 TREATMENT OF DINING-ROOM BUFFETS AND DRESSING-TABLES 00:15:00 TREATMENT OF WORK TABLES, BIRD CAGES, DOG BASKETS AND FISH GLOBES 00:30:00 TREATMENT OF FIREPLACES 00:30:00 TREATMENT OF BATHROOMS 01:00:00 PERIOD ROOMS 01:00:00 PERIODS IN FURNITURE 01:00:00 CONTINUATION OF PERIODS IN FURNITURE 01:00:00 THE GOTHIC PERIOD 00:30:00 THE RENAISSANCE 01:00:00 FRENCH FURNITURE 01:00:00 THE PERIODS OF THE THREE LOUIS 01:00:00 THE MAHOGANY PERIOD 02:00:00 THE COLONIAL PERIOD 00:30:00 THE REVIVAL OF DIRECTOIRE AND EMPIRE FURNITURE 00:30:00 THE VICTORIAN PERIOD 00:30:00 PAINTED FURNITURE 00:30:00 TREATMENT OF AN INEXPENSIVE BEDROOM 01:00:00 TREATMENT OF A GUEST ROOM (Where economy is not an item of importance) 01:00:00 A MODERN HOUSE IN WHICH GENUINE JACOBEAN FURNITURE IS APPROPRIATELY SET 00:30:00 UNCONVENTIONAL BREAKFAST-ROOMS AND SPORTS BALCONIES 01:00:00 SUN-ROOMS 01:00:00 TREATMENT OF A WOMAN'S DRESSING-ROOM 00:30:00 THE TREATMENT OF CLOSETS 00:30:00 TREATMENT OF A NARROW HALL 00:15:00 TREATMENT OF A VERY SHADED LIVING-ROOM 00:15:00 SERVANTS' ROOMS 00:15:00 THE BABY'S ROOMS: THE DAY ROOM, THE NIGHT ROOM 01:00:00 ROOMS FOR THE ELDERLY 01:00:00 A YOUNG GIRL'S ROOM 01:00:00 THE YOUNG BOY'S ROOM 00:30:00 TABLE DECORATION 01:00:00 WHAT TO AVOID IN INTERIOR DECORATION: RULES FOR BEGINNERS 01:00:00 FADS IN COLLECTING 01:00:00 WEDGWOOD POTTERY; OLD AND MODERN 01:00:00 ITALIAN POTTERY 00:15:00 VENETIAN GLASS, OLD AND MODERN 00:30:00 CONCLUSION 00:15:00 Mock Exam Final Exam Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Unlock the power of proficient English communication with our Functional Skills English course. Elevate your speaking, listening, reading, and writing abilities to new heights. Designed to make you a confident and effective communicator, this course is your ultimate guide to mastering English skills at an advanced level.