This module aims to develop knowledge and practical skills in Import/Export Customs Diagnostic enabling the learner to create a procedural manual to complete international trade operations.
Train with us to facilitate Critical Incident Stress Debriefings. CISD are effective interventions that help care professionals to process stressful events in the workplace. A CISD helps restore well-being and protect from prolonged reactions. This excellent 2-day training will cover theory and practice, including lectures, videos, and small-group work. By the end you will be able to facilitate CISDs.
Unlocking English GCSE Success for Dyslexic and neurodivergent learners FREE Parents information Evening 2nd July at 7:30pm (UK time) | Hosted by Paloma Forde, Dyslexia & Neurodiversity Specialist Welcome to my Information Evening Being held July 2nd at 7.30pm! This event is specifically for parents with teens either Year 10 or 11 who are studying English Lit and Eng Lang GCSE who want to understand how my structured, targeted study skills can make all the difference and help their teen to unlock their full potential. In this free info session, I’ll be sharing exactly how I support dyslexic and neurodivergent teens through the challenges of GCSE English Language & Literature with a proven, structured Study Skills Programme. This event is for you if your teen: ✅ Is going into Year 10 or 11 ✅ Struggles to revise or stay organised ✅ Finds the GCSE English syllabus overwhelming ✅ Has tried traditional tutoring but still feels “behind” ✅ Needs strategies tailored to a neurodivergent brain In this free parents info session, I’ll be covering: Why traditional revision doesn’t work for many dyslexic learners Exactly what happens in our weekly study skills sessions How they’re specifically structured for dyslexic and neurodivergent learners How we use visualisation, structure and memory strategies to make content stick How I help students go from confused to confident An explanation of the 2 classroom levels which will be offered (Which you can access from as little as £20 per session) Plus you’ll get a sneak peek at all the resources included in my Google Classroom hub These sessions aren't English lessons. They're a game-changing support system for teens who learn differently - but deserve to thrive just the same. Click the BOOKING form to secure your place for the Parent Info Evening on 2nd July at 7.30pm. This is for parents of students going into Year 10 or 11, who are struggling with GCSE English - or who just need a better, more structured way to revise that actually works for them. I know you want the best for your child. You don’t have to watch them fall behind. There is another way - and I can’t wait to show it to you. Join me live on Wednesday 2nd July at 7:30pm Spots are limited so I can keep the session personal and interactive — don’t wait to sign up. Ps - By signing up your email will automatically be added to my mailing list. You can unsubscribe anytime. xx
CPD Accredited, Interactive Half Day Course Two courses to choose from, a 2 hour and a 3.5 hour course, both going into depth as to what dyslexia is, how it effect people as they're growing up, and how it effects them as adults. We also look at what specific strengths those with dyslexia have (dyslexic thinking), and how to help them in the workplace and daily life with the parts they struggle with. Course Contents: Statistics Causes of dyslexia What is dyslexia Co-morbidities The effects of dyslexia in childhood The effects of dyslexia in adulthood Strengths in people with dyslexia Supporting people with dyslexia
This isn’t a course. It’s a consecration. A sacred spiral for women in midlife who feel the shift — and are ready to rise. There comes a moment when the roles you've played no longer fit. When the masks feel heavy. When the rhythm you’ve lived by begins to falter. Not because you’ve failed. But because you’re becoming, something powerful, sovereign, and beautifully indefinable. You’re not losing yourself. You’re rediscovering the fire that never truly went out. 🔮 What is Hearth of Hera? Hearth of Hera is a 7-week live, online spiral for women in midlife who know they’re no longer who they were — but aren’t yet sure who they’re becoming. It’s not about self-improvement. It’s not a coaching programme or a checklist. It’s a return — to voice, sovereignty, magic, and self-remembrance. If you’ve felt the call, your place is already waiting. 🌿 This journey is for you if: * You’re in midlife or standing at a powerful threshold moment * You’ve outgrown old identities, rules, or rhythms that no longer serve * You want sacred space that honours your depth, sensitivity, and magic * You’re ready to reclaim your voice — spiritually, creatively, unapologetically * You crave gentle ritual, beautiful structure, and a pace that honours your energy * You long for sisterhood without pressure or performance * You’re tired of trying to be “enough” and just want to be true No application. No performance. Just resonance — and your readiness to return to yourself. 🔥 What You Receive * 🕯 7 live weekly Zoom circles (Mondays at 6pm BST – replays available) * 🌀 A growing 7-card tarot spread — one new card drawn and explored each week * 📝 Creative prompts and voicework exercises * 🔥 Weekly rituals to support your unfolding (simple and flexible — no pressure) * 🌙 Optional journal and embodiment practices you can explore at your own pace * 📱 A private Telegram group for connection, sharing, and gentle sisterhood Whether you attend live or follow the replays, you’ll be fully held. ✨ The Spiral Path: Your 7-Week Journey Each week brings a new threshold — a deepening into voice, truth, and sovereignty: 1. Root the Flame — anchor into belonging and inner ground 2. Ignite the Flow — awaken creative, emotional, and energetic movement 3. Sing the Soul — speak your truth and reclaim the myth you live 4. Name the Boundaries — honour your yes, your no, your sacred edge 5. Clarify the Vision — attune to desire, direction, and knowing 6. Burn the Falsehoods — release what no longer fits or serves 7. Rise to Be Seen — stand whole, witnessed, and unshaken This is not a linear curriculum. It is a spiral of becoming — rooted in rhythm, ritual, and resonance. We begin 7/7. Come. Sit by the hearth. Your fire is waiting.
LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB. Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams. In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job. OBJECTIVES Participants will be able to: Build a consistent framework and process to ensure an unbiased candidate experience; Choose job specifications and determine how success will be measured (skills); Identify characteristics and qualities that will support the required skills; Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job; Review legal and appropriate interviewing etiquette/guidelines, including social media research; Screen candidates, using resumes and phone interviews; and Conduct successful role-play Behavioral Interviews in class. CLASSES WILL INCLUDE: Workbooks for future reference and study. Workshop / role play with actual interview scenarios to assist in internalizing data. Time for individual questions and concerns to aid in personalizing tactics. Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others. Ildiko OraveczNew Mexico International Society for Performance Improvement
FAA Level 3 Award In Supervising First Aid For Mental Health (RQF) Classroom (two day course), Virtual (6 x 2 ½ hour sessions) Gives learners knowledge of Mental Health First Aid and associated conditions This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace Course Contents: What is Mental Health? Why people develop mental health conditions What the role of a mental health first aider is Knowing how to provide advice and practical support Knowing how to recognise and manage stress Understand the impact of substance abuse on mental health Understand the first aid action plan for mental health and be able to put it in place Know how to implement a positive mental health culture in the workplace Recognising a range of mental health conditions: Depression Anxiety Psychosis Eating disorders Suicide Self-harm PTSD Personality disorders Bipolar disorder Schizophrenia Benefits of this course: 37% of all work-related ill-health is due to mental health problems Problems with mental health cover 45% of all working days lost A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 One in four people will have a mental health problem at some point during their lives Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees Work-related mental health issues must to be assessed to measure the levels of risk to staff Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable This two day r employees' mental health and wellbeing Accredited, Ofqual regulated qualification Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3770/9
MECC for Mental Health This course will provide you information about how to use the Making Every Contact Count (MECC) approach, talking about mental health and where to direct people to within those conversations Aims of the Course On completion you will understand: How mental health and wellbeing affect people in every day settings. How to feel confident in discussing mental health and wellbeing. How to start and have a mental health and wellbeing conversation. Mental health in the workplace. Available mental health and wellbeing support and resources. Who is the course aimed at ? The course is not only aimed at people supporting people with their mental health and wellbeing, but also those whose roles might not traditionally have any mental health training but have the opportunity to discuss mental health and wellbeing. This could include settings such as libraries, gyms, charity support services, hairdressers, and other public facing settings. The course could also be used in the induction of new staff and volunteers across a variety of workplaces.
FAA Level 2 Award In First Aid For Mental Health (RQF) Classroom (1 day course) or Virtual (3 x 2½ hour sessions) Gives learners knowledge of Mental Health First Aid Gives learners the skills to help those with mental health problems and improve mental health in the workplace Course Contents: What is Mental Health? Why people develop mental health conditions What the role of a mental health first aider is Knowing how to provide advice and practical support Knowing how to recognise and manage stress Understand the impact of substance abuse on mental health Understand the first aid action plan for mental health and be able to put it in place Know how to implement a positive mental health culture in the workplace Recognising a range of mental health conditions: Depression Anxiety Psychosis Eating disorders Suicide Self-harm Benefits of this course: 37% of all work-related ill-health is due to mental health problems Problems with mental health cover 45% of all working days lost A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 One in four people will have a mental health problem at some point during their lives Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees Work-related mental health issues must to be assessed to measure the levels of risk to staff Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable This full day Mental Health First Aid course gives a good grounding to help others in the workplace Accredited, Ofqual regulated qualification Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3769/2