Description: The world of Business and Sales communication has endless possibilities. This is certainly one field that is ever stimulating and never stagnant! This is an intensive program, specifically targeting the skills necessary to thrive in a fast-paced environment. The goal of this course is to ensure that you become a seasoned sales & marketing professional that knows what it takes to succeed in a business. The Business and Sales communication program prepares you for a rewarding career in the sales, marketing or advertising & promotions components of business. Skills in sales are becoming increasingly valuable in the growing global marketplace. All modern managers need to ensure communication is effective; communication might be face-to-face or through social media but it must be effective. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business and Sales Communication Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business and Sales Communication Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Module: 02 Key Communication Components 00:15:00 The Building Blocks 01:00:00 Your Communications Plan 01:00:00 The Five C's of a Successful Message 00:30:00 Communication Strategies 00:15:00 Sharing Information Through Media Releases 00:30:00 Communicating Online 00:15:00 Using Stories to Communicate 00:15:00 Polishers and Time Savers 00:30:00 Enhancing Your Results 00:30:00 Maintaining Your Message in Crisis 00:15:00 Module: 03 Communication Basics 00:30:00 The Importance Of Self Esteem 00:30:00 Oral Communication Strategies 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Mock Exam Mock Exam- Business and Sales Communication Diploma 00:20:00 Final Exam Final Exam- Business and Sales Communication Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
ð Unlock Your Business Potential with Strategic Marketing Mastery! ð Are you tired of struggling to make your business stand out in the crowded online marketplace? Do you dream of skyrocketing your business growth and leaving your competitors in the dust? Look no further! Welcome to the Strategic Marketing Mastery: Elevate Your Business Growth - Immersive Workshop. ð Why Strategic Marketing Mastery? In a world where attention is the new currency, strategic marketing is the key to unlocking unparalleled success. This immersive workshop is designed for entrepreneurs, marketers, and business owners ready to take their ventures to new heights. Whether you're a seasoned professional or just starting, this course will equip you with the knowledge and skills needed to navigate the ever-evolving landscape of digital marketing. ð¡ What You'll Gain: â Comprehensive Strategy: Develop a foolproof marketing strategy tailored to your business that attracts, engages, and converts your target audience. â Cutting-edge Tactics: Stay ahead of the curve with the latest trends and tactics in digital marketing, social media, SEO, and more. â Brand Authority: Build a powerful brand that resonates with your audience and establishes your business as an industry leader. â Hands-On Workshops: Put theory into practice with immersive workshops and real-world case studies, ensuring you can apply your newfound knowledge immediately. â Expert Guidance: Learn from industry experts with a proven track record of success, gaining insights that can't be found in textbooks. â Networking Opportunities: Connect with like-minded professionals, potential collaborators, and mentors to enhance your network and fuel your success. ð¥ Enroll Today and Ignite Your Business Growth! Don't miss this opportunity to transform your business and elevate your marketing game. Join the Strategic Marketing Mastery workshop now and position yourself for unparalleled success in the digital age. ð [Enroll Now] - Your Business Deserves This! ð Elevate Your Business Growth with Strategic Marketing Mastery! ð Course Curriculum Part 01- Introduction Marketing Plan Objectives Explained 00:00 Part 01- Marketing Plan Objectives Aligning Your Marketing Objectives 00:00 Guidelines for Creating Marketing Objectives 00:00 Types of Objectives 00:00 Part 01- Workshop Workshop - Create Your Marketing Objectives 00:00 Part 02- Introduction to Marketing Programs Marketing Programs Explained 00:00 Part 02- Marketing Programs What types of marketing programs are best for your business 00:00 Part 02- Be a Thought Leader Your Website 00:00 SEO 00:00 Advertising Online 00:00 Print Advertising 00:00 Press Relations 00:00 Social Media 00:00 Email 00:00 Content Marketing 00:00 Trade Shows 00:00 Retention Marketing 00:00 Additional Marketing Programs 00:00 Part 03- Introduction to Thought Leadership Thought Leadership Explained 00:00 Stand Out with Thought Leadership 00:00 Why Thought Leadership Matters 00:00 Thought Leadership Programs 00:00 Part 03- Workshop Workshop Create Your Thought Leadership Strategy 00:00 Part 04- Introduction to Creating a Marketing Plan Strategic Marketing Plan Explained 00:00 Part 04- Build a Strategic Marketing Plan Choosing a Marketing Program 00:00 Case Study Product and Services Businesses 00:00 Evaluate Your Marketing Mix 00:00 Objectives, Tactics, and Assumptions about your marketing program 00:00 Common Mistakes 00:00 Part 04- Workshop Workshop - Create Your Marketing Strategy 00:00
Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights. Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings. Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service. Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00
Course Overview: Starting a Business: Principles and Practice in the UK In the ever-evolving landscape of entrepreneurship, starting and sustaining a successful business demands a profound understanding of fundamental principles and practical strategies. 'Starting a Business: Principles and Practice in the UK' is a comprehensive course meticulously designed to equip aspiring entrepreneurs and seasoned professionals alike with the knowledge and skills necessary to navigate the complexities of launching and managing a business in the United Kingdom. Module 1: The Basics of Starting a Business in the UK Embark on your entrepreneurial journey by laying a solid foundation with Module 1. Delve into the legal, financial, and logistical aspects of starting a business in the UK. From choosing the right business structure to registering with the appropriate authorities, this module provides essential insights into the procedural requirements and regulatory frameworks governing new ventures. Gain clarity on tax obligations, business licenses, and compliance standards, empowering you to navigate the initial stages of entrepreneurship with confidence and proficiency. Module 2: Running a Business in the UK Transition seamlessly from inception to operation with Module 2, which focuses on the practical intricacies of running a business in the UK. Explore topics such as business planning, resource allocation, and operational management to optimize efficiency and maximize productivity. Cultivate essential skills in team leadership, time management, and problem-solving, essential for sustaining long-term success in the competitive marketplace. Harness the power of technology and innovation to streamline processes, enhance customer experiences, and stay ahead of the curve in today's dynamic business landscape. Module 3: Market Analysis Unlock the secrets to market dominance with Module 3, where you'll master the art of market analysis. Learn how to conduct comprehensive research to identify target demographics, assess competitors, and uncover untapped opportunities. Explore market trends, consumer behavior, and demand dynamics to formulate strategic business decisions rooted in data-driven insights. Develop proficiency in market segmentation, positioning strategies, and product differentiation to carve out a distinctive niche and establish a competitive advantage in your industry. Module 4: Networking and Creating a Client Base Forge invaluable connections and cultivate a loyal clientele with Module 4, dedicated to networking and client acquisition strategies. Discover the power of networking events, industry conferences, and online platforms in expanding your professional network and fostering meaningful relationships with potential clients and collaborators. Master the art of effective communication, relationship-building, and customer engagement to nurture long-term partnerships and drive business growth. Explore innovative approaches to client acquisition, including referral programs, strategic alliances, and digital marketing tactics tailored to your target audience. Module 5: Sales and Marketing Elevate your sales and marketing prowess with Module 5, where you'll uncover the secrets to driving revenue and amplifying brand visibility. Dive into the fundamentals of sales psychology, persuasion techniques, and objection handling to close deals with confidence and finesse. Explore a myriad of marketing channels, including digital advertising, content marketing, and social media strategies, to reach and resonate with your target audience effectively. Develop strategic marketing plans, captivating campaigns, and compelling brand narratives to position your business for sustainable growth and long-term success in the UK market. Conclusion 'Starting a Business: Principles and Practice in the UK' is more than just a course; it's your roadmap to entrepreneurial excellence in one of the world's most dynamic business environments. Whether you're a budding entrepreneur embarking on your maiden venture or a seasoned professional seeking to refine your skills and expand your horizons, this course offers unparalleled guidance, resources, and expertise to help you navigate the intricacies of entrepreneurship and achieve your business goals in the UK. Enroll today and embark on a transformative journey toward success and prosperity in the dynamic world of business. Course Curriculum Module 1 The Basics of Starting a Business in the UK The Basics of Starting a Business in the UK 00:00 Module 2 Running a Business in the UK Running a Business in the UK 00:00 Module 3 Market Analysis Market Analysis 00:00 Module 4 Networking and Creating a Client Base Networking and Creating a Client Base 00:00 Module 5 Sales and Marketing Sales and Marketing 00:00
What Will I Learn? Build their first email subscribers list Integrate their list building with their blog or website Create Campaigns that perform and optimize them Write Emails that get engagement and build trust Sell with Email Campaigns Requirements You need a computer and an internet connection You don't need previous skills or even a website Description Join us on a journey to online long term success! ***LATEST UPDATE ON 15 February 2017*** ***Over 1750 Happy Students*** SCOTT PATTON: 'I always dread sending emails. Sorin's course gave me lots of great ideas for sending emails that my audience will like and read. I especially learned a lot about how to get people to subscribe to my email list, which is another problem I have. Well produced course. Highly recommended.' The internet and online arena can dramatically change the direction and course of your business by giving you access to a whole arsenal of marketing methods and a global marketplace that can allow your business to get 10X times bigger than at a local or only national scale. The problem is that marketing channels, software, apps and strategies change so fast that many times you don't even get to implement them and they already stop working or aren't fit anymore for your business. This being the situation you need to use strategies that work on the long term and are proven to convert, get you new clients, conversions and PROFITS and build sustainability for your business. What better solution than to use the no.1 most effective online marketing channel that can bring up to 4400% ROI and that it's used for over 15 years now... We are talking about Email Marketing and if you haven't used this yet in your business you are leaving thousands, hundreds of thousands and even millions on the table! There are 7 Figures online businesses that are built only by using email marketing alone. You don;t have to believe me on this one, just take a couple of minutes and chek the statistics and what every top internet marketer in the world is doing. So how can you start using it to? This is what this course it's all about, a step-by-step beginners guide that will walk you through and help you build your first list, start communicating with your audience and write effective emails that get opened, build trust and get you sales! So what you will be learning in this course... How to build your first email list How to integrate your list building with your WordPress Website or Blog How to create stunning landing pages using Getresponse How to use Mailchimp FREE Email Service to create a list and sign-up forms for that list How to get maximum exposure, your emails opened and your CTR high How to write engaging emails that build trust, credibility, and awareness How to use Emails to SELL! ...and much, much more! Other Benefits: Lifetime Access to all other updates! Surprise Bonuses! New Methods and Systems introduced in the course! FULL Support through the discussion area of the course! 30 Day Money Back GUARANTEE if you feel this course didn't help you at all and you can't apply anything...that is how dedicated we are to your success! Time To Take ACTION! To Your Massive Online Success, Sorin Constantin Who is the target audience? Anyone who wants to start using Email Marketing for their Business Anyone who has difficulties in using email as part of their marketing strategy Introduction to Email Marketing Introduction 00:05:00 List Building KickStart How to start your list building process. 00:08:00 Start your first list with Mailchimp Free Email Service 00:12:00 Integrate list building with your WordPress website or blog 00:11:00 Use Getresponse to build stunning landing pages 00:07:00 How to use Lead Magnets to build your list! 00:05:00 How to use Lead Magnets Examples 00:03:00 Where to get High Quality PLR Products that you can use as Lead Magnets 00:05:00 How to drive traffic for list building purposes! 00:05:00 GetResponse for Email Marketing Introduction to GetResponse 00:04:00 How to create Webforms with GetResponse 00:08:00 How to create and manage Newsletters with GetResponse 00:06:00 The Internet Marketer's Ninja Tool with GetResponse 00:08:00 Create Amazing Landing Pages with GetResponse 00:07:00 How to get maximum results with your Email Marketing Email Marketing Best Practices for 2015/2016 00:11:00 Get Maximum Exposure with your Emails 00:06:00 How to write engaging emails 00:04:00 Using Video in your Emails! 00:06:00 How to write emails that SELL! 00:05:00 Conclusions Conclusions Email Marketing Basics: A Step-by-Step Beginner's Guide 00:02:00 BONUS - How I got my first 1500 Subscribers with Facebook! 00:13:00 BONUS - How to succesffuly launch a Product through an Email Sequence 00:09:00 Bonus - Email Marketing Trends for 2016 00:04:00
Duration 2 Days 12 CPD hours This course is intended for Experienced system administrators and system engineers Overview By the end of the course, you should be able to meet the following objectives: List the use cases for VMware Aria Suite Lifecycle Deploy and configure VMware Aria Suite Lifecycle Manage certificates in VMware Aria Suite Lifecycle environments Create, manage, and scale VMware Aria Suite Lifecycle environments Add VMware Aria Suite products to VMware Aria Suite Lifecycle Manage VMware Aria Suite products with VMware Aria Suite Lifecycle Use VMware Aria Suite Lifecycle to perform content life cycle management Migrate a legacy VMware Aria Suite Lifecycle instance Explain the VMware Aria Suite Lifecycle component settings Troubleshoot day-to-day operations of VMware Aria Suite Lifecycle This two-day, hands-on training course focuses on installing, configuring, and managing VMware Aria Suite Lifecycle?, which manages products such as VMware Aria Operations?, VMware Aria Operations? for Logs, and VMware Aria Automation?. This course prepares you to perform Day 0 to Day 2 operations for your environment using VMware Aria Suite Lifecycle. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Aria Suite Lifecycle Describe the use cases for VMware Aria Suite Lifecycle List the features of VMware Aria Suite Lifecycle List system requirements for VMware Aria Suite Lifecycle Use Easy Installer to deploy VMware Aria Suite Lifecycle VMware Aria Suite Lifecycle Configuration Create Certificate Signing Requests (CSRs) for VMware Aria Suite product instances Configure VMware Aria Suite Lifecycle settings Add certificates to VMware Aria Suite product instances Add VMware Aria Suite Lifecycle environments Add VMware Aria Suite product binaries Adding VMware Aria Suite Products Deploy a new VMware Aria Suite product Manage a VMware Aria Suite product using VMware Aria Suite Lifecycle Add an existing VMware Aria Suite product to an environment VMware Aria Suite Lifecycle Day 2 Operations Perform ongoing management tasks Monitor the health of the environment Use content from the marketplace Use VMware Aria Suite Lifecycle to perform content life cycle management VMware Aria Suite Lifecyle Migration Prepare a legacy VMware Aria Suite Lifecycle instance for migration Migrate VMware Aria Suite Lifecycle using Easy Installer Troubleshooting VMware Aria Suite Lifecycle Identify the VMware Aria Suite Lifecycle component settings Describe the procedure to generate and download the log bundle Use Linux commands to assist with troubleshooting VMware Aria Suite Lifecycle Recognize entries in commonly accessed VMware Aria Suite Lifecycle log files Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Aria Suite Lifecycle: Install, Configure, Manage [V8.10] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Aria Suite Lifecycle: Install, Configure, Manage [V8.10] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course benefits cloud consumers and administrators of public cloud, private cloud, and hybrid cloud infrastructures: Security architects Cloud architects Network engineers and administrators System engineers and adminstrators Cloud security consumers Cloud application administrators IT managers Line of business managers Cisco integrators and partners Overview After taking this course, you should be able to: Describe public, private, and hybrid cloud models, concepts, and design Explain the concepts and components for securing cloud environments Describe Cisco security offerings for Amazon Web Services (AWS) Define methods to secure SaaS application usage The Introducing Cisco Cloud Consumer Security (SECICC) v1.0 course gives you a technical overview of basic concepts and components of the cloud, and the Cisco© solutions used to provide comprehensive security of your cloud-based environment. In this primarily lecture-based course, you?ll learn the basics from a cloud consumer perspective including securing cloud and Software as a Service (SaaS) application environments. This introductory course provides insights on using Cisco Stealthwatch? Cloud, Cisco CloudLock, Cisco Umbrella? and more to protect the user when using cloud-based applications. Introducing the Cloud Describe the Evolution of Cloud Computing Explain Cloud Service Models Explore Cloud Deployment Models Introducing Securing the Cloud Describe the Cisco Threat-Centric Approach to Network Security Describe Cloud Physical Environment Security Describe Cloud Network Infrastructure Security Explain Application Security Explore Cloud Management and API Security Describe Cisco Cloud-Based Security Solutions Describe Network Functions Virtualization (NFV), Virtual Network Function (VNF), and Secure Agile Exchange (SAE) Describe Cisco CloudCenter for MultiCloud Management Describe Cisco Stealthwatch Describing Cloud Security Solutions Using AWS Identify AWS Security Offerings Identify Cisco Security Solutions in AWS Introducing Security in an SaaS Environment Describe SaaS Applications Describe SaaS Security Challenges Explain Cloud Access Security Broker Describe Cisco CloudLock Describe OAuth and OAuth Attacks Describe Cisco Advanced Malware Protection for Endpoints Describe Cisco Cloud Email Security Describe Cisco Umbrella Lab outline Explore Cisco Stealthwatch Cloud Explore Stealthwatch Cloud Alerts Settings, Watchlists, and Sensors Explore Cisco Security Solutions in AWS Marketplace Explore the Cisco CloudLock Dashboard and User Security Explore Cisco CloudLock Application and Data Security Explore Cisco Advanced Malware Protection (AMP) Endpoints Explore the Cisco Umbrella Roaming Client Additional course details: Nexus Humans Cisco Introducing Cisco Cloud Consumer Security v1.0 (SECICC) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Introducing Cisco Cloud Consumer Security v1.0 (SECICC) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Description: The CISM certification program is developed specifically for experienced information security managers and those who have information security management responsibilities. CISM is globally recognized as the leading credential for information security managers. This Certified Information Security Manager (CISM) - Complete Video Course is designed to provide you with the knowledge and proficiency to prepare for the globally recognized CISM certification exam. The CISM certification combines the achievement of passing a comprehensive exam with recognition of work, management and educational experience, providing you with greater credibility in the marketplace. This course will immerse you into the subject, with in-depth coverage of the information covering the four domains that make up the 'Body of Knowledge' for the CISM exam and will provide you the tools to build your technical skills to manage, design, oversee and assess an enterprise's information security. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Information Security Manager (CISM) - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Information Security Manager (CISM) - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Information Security Governance Information Security Governance Overview FREE 00:25:00 Effective Information Security Governance 00:24:00 Information Security Concepts and Technologies 00:20:00 Information Security Manager 00:09:00 Scope and Charter of Information Security Governance 00:10:00 Information Security Governance Metrics 00:23:00 Information Security Strategy Overview 00:02:00 Creating Information Security Strategy 00:36:00 Determining Current State Of Security 00:06:00 Information Security Strategy Development 00:10:00 Strategy Resources 00:40:00 Strategy Constraints 00:07:00 Action Plan to Implement Strategy 00:20:00 Information Risk Management Risk Management Overview 00:16:00 Good Information Security Risk Management 00:15:00 Information Security Risk Management Concepts 00:13:00 Implementing Risk Management 00:17:00 Risk Assessment 00:39:00 Controls Countermeasures 00:23:00 Recovery Time Objectives 00:18:00 Risk Monitoring and Communication 00:04:00 Information Security Program Development Development of Information Security Program 00:11:00 Information Security Program Objectives 00:09:00 Information Security Program Development Concepts 00:14:00 Scope and Charter of Information Security Program Development 00:22:00 Information Security Management Framework 00:16:00 Information Security Framework Components 00:12:00 Information Security Program Resources 01:04:00 Implementing an Information Security Program 00:27:00 Information Infrastructure and Architecture 00:14:00 Information Security Program 00:14:00 Security Program Services and Operational Activities 00:45:00 Information Security Incident Management Incident Management Overview 00:28:00 Incident Response Procedures 00:29:00 Incident Management Organization 00:19:00 Incident Management Resources 00:36:00 Incident Management Objectives 00:14:00 Incident Management Metrics and Indicators 00:17:00 Current State of Incident Response Capability 00:11:00 Developing an Incident Response Plan 00:32:00 BCP DRP 00:36:00 Testing Response and Recovery Plans 00:10:00 Executing the Plan 00:27:00 Mock Exam Mock Exam- Certified Information Security Manager (CISM) - Complete Video Course 00:20:00 Final Exam Final Exam- Certified Information Security Manager (CISM) - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00