11910 Marketing courses

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Elevate your strategic thinking with our 'Business Strategy Planning' course, a meticulously designed program to hone your business acumen. This course begins with an engaging welcome section, setting you on a path to fully leverage the rich content and interactive elements designed for maximal learning. It delves into the essentials of connecting business strategy to business planning, laying a solid foundation for your strategic journey. As you progress, the course intricately explores the value of strategic analysis, offering insights into frameworks and theories crucial for any aspiring business strategist. Each section is a building block, meticulously aligned to enhance your understanding and application of business strategy in real-world scenarios. Further into the course, critical evaluation of leadership, competitive advantage strategies, and an in-depth look at competition prepare you to navigate the complexities of the business world. The curriculum encompasses a comprehensive analysis of both external and internal business environments, equipping you with the skills to perform detailed strategic assessments. Unique elements like the 'Six Minute Strategist SWOT Assignment' and the 'Future Business Strategy Analyser Assignment' transform learning into an interactive, hands-on experience. By the time you reach the synthesis of your business plan in the concluding sections, you will have developed a profound understanding of business strategy, ready to apply your skills to foster growth, assess risks, and drive successful outcomes in any business setting. Learning Outcomes Gain a deep understanding of how to align business strategies with business plans effectively. Develop the ability to conduct comprehensive strategic analyses using various frameworks and theories. Acquire skills for critical evaluation of leadership and understanding competitive advantage. Learn to perform thorough external and internal strategic analyses of industries, markets, and operations. Understand and apply concepts of financial management, risk assessment, and business plan synthesis. Why choose this Business Strategy Planning course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Business Strategy Planning course for? Individuals aiming to deepen their expertise in business strategy development. Entrepreneurs seeking insights into strategic analysis for business growth. Business students or professionals looking to enhance their strategic planning skills. Managers responsible for leading strategic initiatives within their organisations. Consultants seeking to expand their toolkit in business strategy and analysis. Career path Business Strategist - £40,000 - £70,000 Strategic Planner - £35,000 - £60,000 Management Consultant - £45,000 - £75,000 Business Analyst - £30,000 - £50,000 Financial Analyst - £38,000 - £58,000 Marketing Manager - £33,000 - £53,000 Prerequisites This Business Strategy Planning does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Strategy Planning was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.

Are you looking to enhance your Estate Agent & Property Management skills? If yes, then you have come to the right place. Our comprehensive course on Estate Agent & Property Management will assist you in producing the best possible outcome by mastering the Estate Agent & Property Management skills. The Estate Agent & Property Management course is for those who want to be successful. In the Estate Agent & Property Management course, you will learn the essential knowledge needed to become well versed in Estate Agent & Property Management. Our Estate Agent & Property Management course starts with the basics of Estate Agent & Property Management and gradually progresses towards advanced topics. Why would you choose the Estate Agent & Property Management course from Compliance Central: Lifetime access to Estate Agent & Property Management course materials Full tutor support is available from Monday to Friday with the Estate Agent & Property Management course Learn Estate Agent & Property Management skills at your own pace from the comfort of your home Gain a complete understanding of Estate Agent & Property Management course Accessible, informative Estate Agent & Property Management learning modules designed by expert instructors Study Estate Agent & Property Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Estate Agent & Property Management course Curriculum Breakdown of the Estate Agent & Property Management Course Estate Agent Module 01: Estate Agent: An Introduction Module 02: Different Types of Estate Agents Module 03: Getting Started on the Job Module 04: Listing Property- Finding the Sellers Module 05: Valuation Process Module 06: Negotiating as Estate Agent Module 07: Selling Property- Finding the Buyers Module 08: Letting Property Module 09: Technology for Estate Agents Module 10: Regulation of Estate Agents Property Management Module 01: Introduction to Property Management Module 02: The Role and Responsibilities of a Property Manager Module 03: Listing Properties and Marketing Module 04: The Letting Process and Tenancy Agreement Module 05: The Property Management Process Module 06: Keeping Tenants Long Term Module 07: Regulations of Property Management Module 08: Changes in the UK Property Market: An Opportunit CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Estate Agent & Property Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Estate Agent & Property Management. Requirements To enrol in this Estate Agent & Property Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Estate Agent & Property Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Unveil the Depths of Human Thought with Humanities Training! 🌟 Welcome to the realm of Humanities Training, where the vibrant tapestry of human expression and thought unfolds before your eyes! 🎨📚 Delve into the diverse disciplines that shape our understanding of society, culture, art, literature, history, and philosophy. This transformative course invites you to explore the profound questions that have fascinated humanity for centuries. 🌍✨ What is Humanities Training? 🤔 Humanities Training is an immersive journey into the heart of human creativity, intellect, and emotion. Through a multidisciplinary approach, you will gain insights into the complexities of human existence, society, and the world around us. 💡📜 Benefits of Humanities Training 💫 Broadened Perspective: Explore different cultures, historical periods, and philosophical ideas, fostering a deeper understanding and appreciation of diversity. Critical Thinking: Hone your analytical skills as you examine complex texts, artworks, and historical events, learning to question, evaluate, and interpret information. Effective Communication: Develop strong written and verbal communication skills essential for success in various fields, including academia, business, and public service. Cultural Awareness: Gain insights into the intricacies of human behavior, belief systems, and social structures, enhancing your ability to navigate diverse environments with sensitivity and empathy. Personal Enrichment: Experience intellectual fulfillment and personal growth as you engage with timeless works of literature, art, and philosophy, deepening your connection to the human experience. Who is this for? 🎓 Students: Enhance your academic journey by gaining a holistic understanding of human civilization and its myriad expressions. Professionals: Expand your skill set and perspective, unlocking new opportunities for career advancement and personal fulfillment. Lifelong Learners: Satiate your curiosity and passion for knowledge with an enriching exploration of the humanities. Career Path 🚀 A foundation in the humanities opens doors to a wide range of career paths across diverse industries, including: Education: Pursue opportunities as a teacher, professor, or educational administrator, inspiring future generations through the power of knowledge. Media and Communications: Excel in roles such as journalist, editor, content creator, or public relations specialist, leveraging your strong communication skills and cultural insights. Arts and Culture: Explore careers in museums, galleries, theaters, and cultural institutions, promoting and preserving the richness of human creativity and heritage. Public Service: Make a difference in government, nonprofit organizations, and advocacy groups, advocating for social justice, equality, and human rights. Business and Entrepreneurship: Apply your critical thinking, problem-solving, and communication skills in roles ranging from marketing and advertising to management and consulting. Frequently Asked Questions (FAQs) ❓ Q: Can I take Humanities Training if I have no background in the humanities? A: Absolutely! Humanities Training is designed to accommodate learners of all levels, from beginners to advanced enthusiasts. Our instructors provide comprehensive support and guidance to help you thrive. Q: Will Humanities Training help me in my current profession? A: Definitely! The skills acquired in Humanities Training, including critical thinking, communication, and cultural awareness, are highly transferable and applicable across various industries and professions. Q: How much time should I dedicate to the course each week? A: The time commitment may vary depending on your schedule and learning pace. We recommend dedicating a few hours each week to lectures, readings, and assignments to fully engage with the course material and maximize your learning experience. Q: Is there any prerequisite knowledge required to enroll in Humanities Training? A: No prior knowledge or specific prerequisites are necessary to enroll in Humanities Training. All you need is a curious mind and a passion for exploring the depths of human thought and creativity. Embark on Your Journey Today! 🌟 Humanities Training is more than just a course; it's a gateway to a deeper understanding of ourselves and the world we inhabit. Join us on this extraordinary voyage of discovery and enlightenment. Enroll now and unlock the limitless possibilities of the human imagination! 🚀📚 Course Curriculum Module 1 Introduction to Humanities. Introduction to Humanities. 00:00 Module 2 Culture and Identity. Culture and Identity. 00:00 Module 3 Aesthetics and Representation. Aesthetics and Representation. 00:00 Module 4 Ethics and Humanism. Ethics and Humanism. 00:00 Module 5 History and Memory. History and Memory. 00:00

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This course explores why our energy system can become blocked and the impact those blocks have on our physical and mental health. We look at methods to clear those blocks and to be able to restore balance to the Aura and Chakra system. We explore in detail the intrinsic power of the Aura and Chakra systems and how they interact with the physical and emotional self.

If you want to enhance your problem-solving and decision-making abilities with ChatGPT's predictive capabilities, streamline your communication, and improve efficiency in professional/personal settings, this course is for you. Acquire the skills to train and fine-tune ChatGPT for specific applications and industries.

Advance your career in facility management with this Cleaning Supervisor course. Gain essential skills in team leadership, quality control, and maintaining hygiene standards.

Unlock your creative potential with our Interior Design Masterclass: Concepts and Creativity. Dive into the art of space planning, color theory, sustainable design, and more. Elevate your skills with practical knowledge, digital tools, and professional insights. Join us for a transformative journey into the world of interior design.

Unleash your potential with our Dog Grooming course. Learn health assessments, grooming techniques, breed-specific styling, and business essentials to excel in the thriving pet care industry. Perfect for aspiring groomers seeking comprehensive training.