Description: If you are already working in a retail environment looking forward to advance your careers, or just interested in starting new retail job, this course will be the perfect choice for you! The Retail Customer Service Diploma is designed to provide insight into the field of retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples. With this course you will receive all the skills and knowledge needed for successful careers in today's retail world. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Retail Customer Service Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Retail Customer Service Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Mock Exam Mock Exam- Retail Customer Service Diploma 00:20:00 Final Exam Final Exam- Retail Customer Service Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Are basic leadership and critical thinking abilities your strong point? Do you like being able to create products and sell it? Do you know how to set goals clearly? Do you like managing your own business? If so, then this diploma course is for you. Description: Beginning your own business is an accomplishment in itself that you ought to be amped up for however it is just the beginning stage. The next thing you should know is to figure out how to make it become unique that will be recognized. In this course, you will be able to use the information about your business and what you can do to make it astounding. In this course, you will learn appropriate hints and thoughts for making your business emerge in the market. This will thus give you an edge over your competitions. Moreover, this course will set you up for a profession in a business administration condition where you will have the capacity to perform business-related exercises and in addition administration obligations viable. You will cover various scopes like Business Communication, Financial Accounting, Principles of Marketing, Human Resources and Project Management. Who is the course for? For employees, businessmen and entrepreneurs who are interested in upgrading their business administration skills. Or anyone who is interested in leading and managing their own business. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Diploma in Business Administration and Branding Course will be useful and would be beneficial for the management occupations especially the following careers: Administrative Services Manager Advertising, Promotions and Marketing Managers Agricultural Managers Architectural and Engineering Managers Compensation and Benefits Managers Computer and Information Systems Manager Construction Managers Financial Managers Food Services Managers Human Resources Managers Industrial Production Managers Management Directors Medical and Health Managers Natural Sciences Managers And other Top Executives. Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Business Communication Communication Basics 00:30:00 Know Thyself and The Message 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Branding Basics Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Brand Management Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:15:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Business Branding What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Personal Branding Module One - Getting Started 00:30:00 Module Two - Defining Yourself (I) 00:30:00 Module Three - Defining Yourself (II) 00:30:00 Module Four - Controlling and Developing Your Image 00:30:00 Module Five - Personal and Professional Influences 00:30:00 Module Six - Sharpening Your Brand 00:30:00 Module Seven - Appearance Matters 00:30:00 Module Eight - Social Media (I) 00:30:00 Module Nine - Social Media (II) 02:00:00 Module Ten - Brand Management During a Crisis 01:00:00 Module Eleven - Branding Personality Traits 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Business Administration and Branding 00:20:00 Final Exam Final Exam- Advanced Diploma in Business Administration and Branding 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Estate Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Estate Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 5 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Estate Management Property Management Module 1 - Introduction to Property Management 00:15:00 Module 2 - The Role and Responsibilities of a Property Manager 00:14:00 Module 3 - Listing Properties and Marketing 00:27:00 Module 4 - The Letting Process and Tenancy Agreement 00:33:00 Module 5 - The Property Management Process 00:35:00 Module 6 - Keeping Tenants Long Term 00:14:00 Module 7 - Regulations of Property Management 00:15:00 Module 8 - Changes in the UK Property Market: An Opportunity 00:15:00 Property Law and Taxation Module 01: The Property Law and Practice 00:27:00 Module 02: Ownership and Possession of the Property 00:19:00 Module 03: Co-Ownership in Property 00:19:00 Module 04: Property Taxation on Capital Gains 00:18:00 Module 05: VAT on Property Taxation 00:14:00 Module 06: Property Taxation Tips for Accountants and Lawyers 00:19:00 Module 07: Changes in the UK Property Market 00:16:00
Overview Gain the ability to encounter every problem that affects running a hotel and work productively in a hospitality environment, by enrolling in our Hotel Management Level 3.This course will educate you in the fundamental skills to motivate your employees and plan work schedules to make all the hotel departments run based on the pre-established quality standard of service. All successful hotel authorities look for highly responsible individuals to improve their profitability. After your successful completion, you will be equipped with strong management skills to select and recruit employees. You will be able to ensure all the hotel services run smoothly, oversee the hotel's efficient running activities, and prioritise every guest to make their stay pleasant and comfortable, luring more customers in at the door. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hotel Management Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hotel Management Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 03:42:00 total length •Introduction to Hospitality Management: 00:21:00 •An Overview of Hotel Industry: 00:15:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:21:00 •Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:24:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:17:00 •Marketing in Travel and Tourism Business: 00:21:00 •Accounting in Hospitality Industry: 00:23:00 •Customer Satisfaction: 00:20:00
Overview The global poultry farming industry, valued at over $200 billion, offers many opportunities for aspiring professionals. This comprehensive course in Poultry Farming is designed to equip learners with the essential skills and knowledge needed to thrive in this rapidly expanding sector. Focusing on modern farming techniques, sustainability, and animal welfare, the course covers various topics, from primary poultry care to advanced farm management strategies. Participants will gain insights into the latest industry trends, challenges, and innovations, making this course an invaluable resource for anyone looking to establish or advance their career in poultry farming. Enrol now and embark on a rewarding journey in the dynamic world of poultry farming - a career path filled with growth and opportunities. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Poultry Farming. It is available to all students, of all academic backgrounds. Requirements Our Poultry Farming is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 14 lectures • 03:50:00 total length •Introduction to Poultry Farming: 00:19:00 •Poultry Nutrition: 00:12:00 •Poultry Diseases: 00:15:00 •Vaccinations: 00:14:00 •Layers: 00:15:00 •Broilers: 00:11:00 •Duck Farming: 00:13:00 •Turkey: 00:12:00 •Incubation: 00:13:00 •Brooding: 00:29:00 •Housing and the Environment: 00:16:00 •Record Keeping, Economics and Marketing: 00:21:00 •Pest Control: 00:14:00 •Farming Safety and Awareness: 00:26:00
Overview Learn how to write and develop excellent scripts and screenplays, and kickstart a professional writing career by enrolling in our Screenwriting & Script Writing - Level 5.Through this course, you will get equipped with all the fundamental knowledge and skills to develop and research ideas for writing screenplays and adapting stories into a script for stage presentation.This course covers a comprehensive range of modules to give you deep insight into screenwriting and script writing basics. After course completion, you will have a solid understanding of multiple screenplay forms, story and plot, structure and format. You will learn about all the necessary elements of a screenplay to work smoothly on a story.Gain the skills to take effective control of an emergency in the workplace by enrolling today! How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Screenwriting & Script Writing - Level 5. It is available to all students, of all academic backgrounds. Requirements Our Screenwriting & Script Writing - Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 16 lectures • 06:27:00 total length •Introduction to Screenwriting: 00:11:00 •Motivation & Ideas: 00:28:00 •Research & Development: 00:20:00 •Genre: 00:11:00 •Story & Plot: 00:28:00 •Character & Dialogue: 00:50:00 •Structure & Format: 00:59:00 •Synopses Outlines & Treatments: 00:09:00 •Drafts: 00:17:00 •Marketing: 00:20:00 •Troubleshooting: 00:19:00 •Glossary: 00:11:00 •Screenwriting And British Film Industry: 00:20:00 •Agreements: 00:52:00 •How Much Do UK Screenwriters Earn?: 00:19:00 •Greatest British Screenwriters of All Time: 00:13:00
Master the principles of sports agent ethics with our comprehensive course. Learn how to hire a sports agent, gain experience, negotiate like a pro and more. Join now and become a respected and successful sports agent!" Learning Outcomes: Gain a deep understanding of the sports agent industry and the ethical principles that guide it Learn how to hire a sports agent and the educational requirements needed to become one Develop an understanding of the qualities needed to be a successful sports agent Discover how to gain experience and apply for jobs in the sports agent industry Learn the fundamentals of negotiation as a sports agent for successful deals Understand the importance of ethical practices in sports agent-client relationships Do you dream of becoming a successful sports agent? Our comprehensive course covers all the essential principles needed to thrive in the sports agent industry. You will learn about the sports agent industry, the educational requirements and qualities necessary to become a successful sports agent. You will also discover how to gain experience and apply for jobs in the industry. The course covers the fundamental principles of sports agent negotiation and ethical practices in sports agent-client relationships. Our experts will guide you through the hiring process, including how to find the right sports agent and what to look for when hiring one. You will also learn about the importance of ethical practices in the sports agent industry. This course is perfect for individuals who are looking to start a career in the sports agent industry or those already in the industry looking to enhance their knowledge and skills. Join now and start your journey to becoming a successful sports agent! Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to start a career in the sports agent industry Sports enthusiasts looking to learn about the principles of sports agent ethics Professionals in the sports industry looking to enhance their knowledge and skills Anyone interested in the sports agent industry Career path Sports Agent: £25,000 - £100,000+ per year Sports Marketing Manager: £25,000 - £60,000 per year Athlete Manager: £20,000 - £50,000 per year Sports Lawyer: £35,000 - £100,000 per year Sports Administrator: £20,000 - £45,000 per year Sports Publicist: £20,000 - £50,000 per year
Transform your communication skills with our Complete Communication Skills Master Class for Life. Learn to speak confidently, tell compelling stories, and influence others. Elevate your communication skills to new heights and unlock a world of opportunities. Effective communication skills are essential in today's fast-paced and highly competitive job market. According to a recent study, 90% of UK employers believe that communication skills are more important than ever before. In fact, communication skills are now the most in-demand soft skill in the UK job market. Learning Outcomes: Develop effective communication skills for all situations Master the art of storytelling and become a captivating speaker Use body language to enhance your message and build rapport Learn how to talk to anyone, from colleagues to job interviewers Become an influencer and learn to persuade others Conquer your fear of public speaking and deliver engaging presentations The Complete Communication Skills Master Class for Life is an essential course for anyone looking to improve their communication skills. This comprehensive course covers seven modules, from effective communication to public speaking. You'll learn to communicate with confidence, build rapport through body language, and tell compelling stories that engage your audience. You'll also learn the art of persuasion and how to become an influencer in your personal and professional life. This course is for anyone who wants to improve their communication skills, whether you're a student, a professional, or just looking to enhance your personal life. By the end of the course, you'll have the skills you need to communicate effectively in any situation. Enrol in our Complete Communication Skills Master Class for Life today and take the first step towards unlocking a world of opportunities in the recruitment industry. Don't wait - join now and start transforming your communication skills today. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students who want to improve their academic writing skills Researchers who need to write and publish research papers Professionals who need to produce reports or white papers Anyone who wants to learn how to write a research paper Career path Recruitment Consultant (£20,000 - £45,000) Sales Executive (£18,000 - £35,000) Human Resources Manager (£35,000 - £70,000) Marketing Manager (£25,000 - £60,000) Public Relations Specialist (£20,000 - £50,000) Executive Assistant (£20,000 - £40,000)
Imagine becoming a skilled professional with in-demand skills in the field of Engineering Management. Our Effective Project Management for Engineers course can make this a reality for you. With a comprehensive curriculum covering decision analysis, strategic planning, financial accounting, supply chain management, and more, you'll be equipped with the knowledge and skills to excel in this fast-paced industry. Learn and take the first step towards a brighter future in Engineering Management. Learning Outcomes: Develop an understanding of engineering management principles and practices. Analyse and evaluate various decision-making techniques and their implications. Implement strategic planning and risk management practices to ensure project success. Understand and apply principles of cost accounting to optimise project budgets. Manage supply chains and optimise project operations for improved performance. Gain entrepreneurial skills to lead projects and take charge of your career. Engineering Management is one of the fastest-growing fields in the job market today. With the demand for skilled professionals in this field on the rise, our Effective Project Management for Engineers course is designed to provide you with the knowledge and skills required to excel in this exciting industry. Our course offers a comprehensive theoretical approach to the principles and practices of Engineering Management, covering topics such as decision analysis, strategic planning, supply chain management, financial accounting, marketing, entrepreneurship, business law, and systems engineering. Our course provides a structured and engaging learning experience that is tailored to meet the needs of aspiring Engineering Managers. Whether you're looking to transition into a managerial role or simply want to upskill in Engineering Management, our course is the perfect choice for you. Enrol now and take the first step towards a brighter future in this high-demand industry. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Engineering graduates seeking to specialise in engineering management. Project managers seeking to enhance their skills and knowledge. Professionals looking to pivot into a career in engineering management. Individuals seeking to upskill in their current role. Anyone interested in gaining a comprehensive understanding of engineering management principles. Career path Project Manager: £30,000 - £70,000 Operations Manager: £35,000 - £80,000 Supply Chain Manager: £35,000 - £90,000 Financial Manager: £40,000 - £100,000 Entrepreneur: £25,000 - £200,000+