11909 Marketing courses

This course aims to provide professionals and aspiring leaders with the necessary tools to communicate effectively in the workplace.

SAP CRM Training Online SAP CRM (Customer Relationship Management) module empowers you to manage all of your customer-related data and contacts. In SAP CRM training course you will learn how to leverage functionality for the full spectrum of CRM processes including sales, service, marketing, and operations. Powered with an understanding and knowledge of the comprehensive functionality in SAP CRM, you can easily manage the entire customer life cycle efficiently and intelligently. SAP CRM is one of the significant part of SAP Business Suite to manage customer relationship. It supports all customer-focused business areas such as marketing, sales and service. A component of SAP CRM, CRM Analytics, enables organizations to gather all relevant information about various key factors such as a customer and analyse the knowledge base to incorporate insights into operational processes and helps in strategic decision-making. SAP CRM Basic Functions and Master Data SAP CRM Sales, Marketing, Services and Middleware SAP CRM WORKSHOP/Project orientation Training

Let's start an enlightening journey with the 'British Cleaning Certification Award', a course crafted to transform novices into adept cleaning professionals.  Imagine a career where each day brings a new challenge, a fresh setting, and the satisfaction of leaving spaces purely clean. This course is developed by following the guidelines of esteemed bodies such as the British Institute of Cleaning Science and the British Cleaning Council, it is not just a learning path; it's a gateway to mastering the art of cleanliness. Dive into the depths of various cleaning realms, from the comfort of household chores to the intricacies of commercial kitchen hygiene.  Learn about the diverse equipment, eco-friendly products, and appropriate clothing that redefine cleaning standards. With modules covering non-routine waste management, chemical safety, and keyholding, the course goes beyond the basics, preparing you for real-world scenarios. Learning Outcomes: Gain comprehensive knowledge of different cleaning environments and techniques. Master the use of various cleaning equipment and eco-friendly products. Understand the principles of chemical safety and effective waste management. Acquire skills in business management, customer satisfaction, and staff supervision. Learn effective marketing strategies for a successful cleaning business. Why buy this British Cleaning Certification Award? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the British Cleaning Certification Award you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to enter the cleaning industry. Entrepreneurs planning to start their own cleaning business. Current cleaning professionals seeking formal certification. Managers overseeing cleaning staff and operations. Individuals interested in learning about diverse cleaning techniques. Prerequisites This British Cleaning Certification Award was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Domestic Cleaner: £15,000 - £20,000 per annum Commercial Cleaner: £17,000 - £22,000 per annum Cleaning Supervisor: £20,000 - £25,000 per annum Facility Manager: £30,000 - £40,000 per annum Cleaning Business Owner: Variable, depending on business size and success Health and Safety Officer (in cleaning sector): £25,000 - £35,000 per annum Course Curriculum Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:19:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:26:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:24:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:22:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:18:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:21:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:22:00 Module 13: Customer Satisfaction Customer Satisfaction 00:23:00 Module 14: Management of Staff Management of Staff 00:22:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:24:00 Module 16: Expansion Management Expansion Management 00:17:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:24:00 Mock Exam Mock Exam - British Cleaning Certification Award 00:20:00 Final Exam Final Exam - British Cleaning Certification Award 00:20:00

24 Hour Flash Deal **25-in-1 Leisure Management Advanced Diploma Mega Bundle** Leisure Management Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Leisure Management Advanced Diploma package online with Studyhub through our online learning platform. The Leisure Management Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Leisure Management Advanced Diploma course provides complete 360-degree training on Leisure Management Advanced Diploma. You'll get not one, not two, not three, but twenty-five Leisure Management Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Leisure Management courses are yours for as long as you want them once you enrol in this course This Leisure Management Advanced Diploma Bundle consists the following career oriented courses: Course 01: Recreation and Leisure Management Diploma Course 02: Event Planning and Management Training Course 03: Hospitality and Catering Course 04: Hotel Revenue Management Course 05: Travel and Tourism Course 06: Hospitality Compliance Management Course Course 07: Sports Coaching Course 08: Sports Therapy Course 09: Fitness Instructor: Stretching Course 10: Nutrition and Diet (Health Coaching and Food Hygiene) Course 11: Personal Trainer Course 12: Diploma in Sports First Aid Course 13: Social Events Planning Diploma Course 14: Restaurant Management Course 15: Catering & Cooking Basics: From Kitchen Novice to Culinary Pro Course 16: Effective Communication Skills Diploma Course 17: Customer Relationship Management (CRM) Course 18: Team Management Course 19: Leadership Skills Training Course 20: Public Speaking: Presentations like a Boss Course 21: Operations Management Course 22: Facilities Management Course 23: Business Strategy Planning Course 24: Cross-Cultural Awareness Training Diploma Certificate Course 25: Digital Marketing for Beginners to Advanced In this exclusive Leisure Management Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Leisure Management Advanced Diploma lessons One to one assistance from Leisure Management Advanced Diploma professionals if you need it Innovative exams to test your knowledge after the Leisure Management Advanced Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Leisure Management Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Leisure Management Advanced Diploma certificate and transcript on the next working day Easily learn the Leisure Management Advanced Diploma skills and knowledge you want from the comfort of your home The Leisure Management Advanced Diploma course has been prepared by focusing largely on Leisure Management Advanced Diploma career readiness. It has been designed by our Leisure Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Leisure Management Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Leisure Management Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Leisure Management Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Leisure Management Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Leisure Management Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leisure Management Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Leisure Management Advanced Diploma Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Leisure Management Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Leisure Management Advanced Diploma Career path You will be able to kickstart your Leisure Management Advanced Diploma career because this course includes various courses as a bonus. This Leisure Management Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Leisure Management Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Description Mushroom Growing Diploma The popularity and consumption of mushrooms have increased drastically all over the world in the last 30 years. The development of a variety of home growing kits and the fact that mushrooms are relatively easy to grow has made the dream of owning a mushroom farm at home a reality for many a home gardener. Mushroom Growing Diploma course has been tailored to teach how to grow mushrooms in such a way that it is applicable to any place in the world. Putting aside the techniques applicable to any particular region, this course tries to teach principles and concepts that can be applied anywhere. Not just the facts about mushroom growing, but the principles that go behind it are also taught during the course. Since it was first developed, this unique Mushroom Growing Diploma course has evolved over the years with serious revision. A review of commercially grown mushrooms is also given in most lessons so that students get a broad idea of how different types of commercial fungi can be cultivated. As the students expand their knowledge of the underlying principles behind fungal growth and also commercial techniques; their ability to grow any type of fungi that is edible will also increase. Taking this Mushroom Growing Diploma course not only improves your capacity to grow mushrooms on both small and large scale, but also gives a broader and deeper understanding of growing, harvesting, storage, marketing as well as pests and diseases. Cultivation of edible mushrooms can be taken up either as a hobby or for commercial purposes. For those people who are genuinely interested in growing mushrooms, this course provides an opportunity to learn the basic techniques for the cultivation of various species of edible mushrooms with the help of simple ingredients and household tools. One can observe the beauty of the fungi in their most intimate detail when their growth on a substrate is followed closely or when choosing the appropriate fungus to culture. Each fungal species depending on the strain chosen gives each mushroom its own flavour and texture. This course aims not only at those people who wish to cultivate mushrooms for their own consumption, but also those who wish to evaluate their skills for producing mushrooms at a commercial scale. What you will learn 1. Biology of mushrooms 2. Mushroom farms 3. Spawn production 4. Growing oyster mushrooms 5. Shiitake cultivation on plastic bags 6. Wood ear mushrooms 7. Post harvest handling Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

24 Hour Flash Deal **25-in-1 Fast-Moving Consumer Goods (FMCG) Advanced Diploma Mega Bundle** Fast-Moving Consumer Goods (FMCG) Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Fast-Moving Consumer Goods (FMCG) Advanced Diploma package online with Studyhub through our online learning platform. The Fast-Moving Consumer Goods (FMCG) Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Fast-Moving Consumer Goods (FMCG) Advanced Diploma course provides complete 360-degree training on Fast-Moving Consumer Goods (FMCG) Advanced Diploma. You'll get not one, not two, not three, but twenty-five Fast-Moving Consumer Goods (FMCG) Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Fast-Moving Consumer Goods (FMCG) Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Fast-Moving Consumer Goods (FMCG) Advanced Diploma Bundle consists the following career oriented courses: Course 01: Navigating the Fast-Moving Consumer Goods (FMCG) Industry Course 02: Retail Operations Management Course 03: Retail Management Course 04: Inventory Management Course 05: Product Management Course 06: Supply Chain Management Course 07: Quality Manager Course 08: CSR Policies & Supply Chain Management Course 09: Logistic Management Course 10: Workplace Performance Management Course 11: Strategic Planning and Implementation Course 12: Warehouse Management Course 13: Quality Assurance Manager Course 14: Retail Customer Service & Effective Customer Targeting Course 15: Managing Change and Continual Improvement Course 16: Lean Production, Logistics and Supply Chain Management Training Course 17: Sales Skills Course 18: Managing Quality and Service Delivery Course 19: Social Media Marketing Course -The Step by Step Guide Course 20: Workplace Communication Management Course 21: E-Commerce: Complete Guide to Income Mastery Course 22: Brand Branding Course 23: Consumer Rights Certificate Course 24: Food Labelling Regulations Training Course 25: Good Manufacturing Practices (GMP) Certification The Fast-Moving Consumer Goods (FMCG) Advanced Diploma course has been prepared by focusing largely on Fast-Moving Consumer Goods (FMCG) Advanced Diploma career readiness. It has been designed by our Fast-Moving Consumer Goods (FMCG) Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Fast-Moving Consumer Goods (FMCG) Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Fast-Moving Consumer Goods (FMCG) Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Fast-Moving Consumer Goods (FMCG) Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Fast-Moving Consumer Goods (FMCG) Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Fast-Moving Consumer Goods (FMCG) Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Fast-Moving Consumer Goods (FMCG) Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Fast-Moving Consumer Goods (FMCG) Advanced Diploma lessons One to one assistance from Fast-Moving Consumer Goods (FMCG) Advanced Diploma professionals if you need it Innovative exams to test your knowledge after the Fast-Moving Consumer Goods (FMCG) Advanced Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Fast-Moving Consumer Goods (FMCG) Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Fast-Moving Consumer Goods (FMCG) Advanced Diploma certificate and transcript on the next working day Easily learn the Fast-Moving Consumer Goods (FMCG) Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Fast-Moving Consumer Goods (FMCG) Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Fast-Moving Consumer Goods (FMCG) Advanced Diploma Requirements To participate in this Fast-Moving Consumer Goods (FMCG) Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Fast-Moving Consumer Goods (FMCG) Advanced Diploma Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Career path You will be able to kickstart your Fast-Moving Consumer Goods (FMCG) Advanced Diploma career because this course includes various courses as a bonus. This Fast-Moving Consumer Goods (FMCG) Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Fast-Moving Consumer Goods (FMCG) Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Duration 2 Days 12 CPD hours This course is intended for This class is designed for individuals responsible for implementing a new B2B Commerce Cloud on Classic storefront or providing functional storefront maintenance in a support or administrative role. Overview Understand the different types of products and how to configure them. Set up different pricing strategies. Understand how to implement Marketing and Pricing Strategies. Organize your storefront by configuring Categories and Menus. Understand how the B2B Commerce Cloud handles Internationalization by setting up additional currencies and languages. Grasp Attribute Driven Commerce. Configure Facetted Searches. Take the next step toward a B2B Commerce Administrator Accreditation. Design, build, and launch a business-to-business (B2B) commerce solution that enables retailers, wholesalers, or distributors to purchase goods or services from your brand. In this 2-day class, our Commerce Cloud experts will walk you through how to set up and configure the essential elements required to manage a storefront, so you can deliver a buyer experience that satisfies your organization?s unique requirements. Platform Overview Understand the Features and Functionality of B2B Commerce Setup Administer Commerce Cloud Adjust Sharing Settings Configure the Storefront Secure Domain Style Your Storefronts with Themes Add Widgets to Storefront Pages Leverage Indexing Enable Caching for Storefront Pages B2B Buyers Manage Contacts Create Buyer Users Understand Community Licenses Enable a User Create Account Groups Create Price Lists Manage Storefront Access Products Add Standard Products to a Price Book Create a Product Bundle Create a Product Kit Create an Aggregated Product Create a Dynamic Kit Create an Assembly Product Marketing and Pricing Strategies Show Related Products Create Subscription Products Set Up Promotions Offer Coupons for Discounts on Storefront Purchases Offer Tiered Pricing to Give Customers a Price Break Configure Attribute Pricing Configure Contract Pricing Storefront Organization Show Your Featured and Spotlight Products Plan Your Category Structure Add a Menu Component Create Page Sections Customize Storefront Headings with Page Labels Localization Add or Change the List of Available Languages Add or Change the List of Available Currencies Localize Objects Advanced Configurations Enable Effective Accounts Split an Order with Line Level Independence Additional course details: Nexus Humans Salesforce Administer and Merchandise a B2B Commerce on Classic Store (B2B101) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Administer and Merchandise a B2B Commerce on Classic Store (B2B101) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Description: Whether you are a new to export import, seeking training in a new aspect of international trade strategy, or wish to update your skills with the latest procedures and techniques there is a Diploma in Import and Export Business suitable for you. This Diploma in Import and Export Business is aimed at export and import managers, trade finance bankers, forwarders and carriers, customs brokers, private and government inspectors and auditors, insurance providers, trade lawyers and trade promotion executives. Through the course you will gain the skills that you can put to immediate use. Whether you are expanding your business into the international market, starting a business or simply looking at working for an international trade company this course will quickly teach you the 'ins' and 'outs' of the import-export trade. Learn how to effectively trade worldwide and manage an international business, from negotiating contracts to resolving cross-border disputes. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Import and Export Business is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Import and Export Business is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Diploma in Import and Export Business - Updated Version Module 01: Introduction to Import Export 00:20:00 Module 02: Organising the Import Export Operation 00:26:00 Module 03: Products for Your Import Export Business 00:23:00 Module 04: Target the Marketing and Find Your Customers 00:23:00 Module 05: Searching, Marketing, and Distribution 00:24:00 Module 06: Documentation and Supply Chain Management 00:14:00 Module 07: Pricing, Payment and Shipping Procedure 00:22:00 Module 08: Necessary Tools for Trading 00:12:00 Assessment Assignment - Diploma in Import and Export Business 00:00:00 Diploma in Import and Export Business - Old Version Module: 01 International Trade Paperwork 00:45:00 Import and Export Licenses 00:15:00 Regulation of International Trade 00:45:00 Regulations Regarding Imports and Exports 00:30:00 International Trade Restrictions and Regulatory Authorities 00:30:00 Regulations on POAO and Importing POAO 00:45:00 Regulations on Exporting POAO and Specific Licensing Requirements 00:30:00 Regulations of Import and Export of Plants 00:15:00 Module: 02 Exporter Registration 00:30:00 CITES 00:30:00 CITES controls 00:30:00 Customs Penalties 00:30:00 Custom Seizures, Intellectual Property and Rights 00:30:00 Letter of Credit 00:30:00 How Commercial Letter of Credit works, Import and Export Letter of Credit 00:30:00 Methods of Payments, Certificate of Origin and the CHIEF 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Aside from the fact that it can be great fun, did you know that working with animals can reduce blood pressure? This Pet Sitting and Dog Walking Diploma Course is designed for individuals who want to set up a professional pet sitting or dog walking business. Are you an animal lover and dog owner who is considering a new career or hobby? This training course will give you the skills and practical knowledge you need to provide expert care for your four-legged friends. This course will provide insight into dog walking and pet sitting, covering fundamental topics such as animal first aid, animal behaviour and animal psychology. Throughout this course, you will learn professional dog walking and dog grooming techniques with the use of practical examples. You'll also learn how to care for different types of pets, such as fish, rabbits, guinea pigs, dogs, birds and cats. Towards the end of the course, you'll get expert advice on setting up your own pet care business, from marketing strategies to pricing and costs. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Pet Sitting and Dog Walking Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Pet Sitting and Dog Walking Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Pet Sitting 00:30:00 The Importance of Safety 00:30:00 Dog Walking 00:45:00 Pre-Service Visit 00:30:00 Forms and Record Keeping 00:30:00 Pet Sitting Duties & Time Allocation 00:20:00 The Importance of Securing Animals During Transport 00:30:00 What kind of food will you choose for your pets? 00:15:00 Preventing your pet from high temperature in warm hot months 00:20:00 Nutrients to Supply Pets with Food Made at Homes 01:00:00 Tips to Make Excellent Quality Food 00:30:00 Classification of Fish 01:00:00 The Process of Caring for Rabbits and Guinea Pigs 00:30:00 REPTILES, LIZARDS AND TURTLES 00:30:00 Birds Care 00:30:00 Understanding Pets Ailments and Symptoms 00:45:00 Emergency Care 01:00:00 Setting up your Pet Sitting and Dog Walking business 00:45:00 Marketing Strategies 00:30:00 Pricing & Costs 00:45:00 Mock Exam Mock Exam - Pet Sitting and Dog Walking Diploma 00:20:00 Final Exam Final Exam - Pet Sitting and Dog Walking Diploma 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00