Course Overview: The 'Complete Communication Skills Master Class for Life' is a comprehensive and innovative course designed to transform your communication abilities and empower you with the tools to excel in any situation. Communication is the key to success in every aspect of life. Whether you want to improve your relationships, advance your career, or make a positive impact on the world, you need to master the art of communication. Statistics reveal that individuals with strong communication skills are more likely to secure leadership positions and earn higher salaries. According to a recent study, 85% of employers rank communication skills as one of the most crucial attributes when evaluating potential candidates. With this in mind, this course has been meticulously crafted to equip you with the necessary techniques to communicate effectively, persuasively, and with impact. Through a dynamic and engaging learning experience, this course will take you on a journey of self-discovery and skill development. Drawing inspiration from the latest research in psychology, communication theory, and interpersonal dynamics, each module provides necessary tools and strategies that can be applied immediately in your personal and professional life. Key Features of the Course: CPD Certificate: Upon successfully completing the course, you will receive a CPD certificate, validating your newly acquired communication skills. 24/7 Learning Assistance: Yes, it's available round-the-clock to provide guidance, support, and clarification whenever needed, ensuring an optimal learning experience. Who is This Course For? This course is suitable for individuals from all walks of life who are eager to enhance their communication skills. Whether you're a professional aiming to advance your career, a student preparing for job interviews, an entrepreneur looking to pitch ideas, or simply someone who wishes to become a more confident and effective communicator, this course is tailored to your needs. What You Will Learn: In this course, you will embark on a transformative journey through seven modules, each focusing on a specific aspect of communication skills: Module 01: Effective Communication - Discover the fundamentals of effective communication, including active listening, non-verbal cues, and adapting to different communication styles. Module 02: How to Talk to Anyone - Unlock the secrets of engaging conversations, learn techniques to build rapport, and develop your networking skills. Module 03: Power of Storytelling - Harness the persuasive power of storytelling to captivate your audience, convey complex ideas, and inspire action. Module 04: Becoming an Influencer - Master the art of influence and learn strategies to persuade and motivate others effectively. Module 05: Importance of Body Language - Understand the impact of body language in communication, learn to interpret non-verbal cues, and enhance your body language skills. Module 06: Communication Skills for Job Interviews - Gain confidence and ace your interviews by learning essential communication techniques specific to job interviews. Module 07: Public Speaking - Overcome stage fright, deliver impactful presentations, and become a confident public speaker. Why Enrol in This Course: By enrolling in this course, you will acquire essential communication skills with clarity, confidence, and charisma. This course has received top reviews from learners who have successfully transformed their communication abilities, leading to improved relationships, enhanced career prospects, and increased self-confidence. Additionally, this course has been recently updated to incorporate the latest trends and best practices in communication, ensuring you receive the most relevant and up-to-date content. Requirements: No prior experience or specific qualifications are optional to enrol in this course. Simply come with an open mind, a willingness to learn, and a desire to enhance your communication skills. Career Path: Upon completion of this course, you will be equipped with the communication skills necessary for various professions, including: Marketing Manager - Average UK Salary: £45,000 Human Resources Manager - Average UK Salary: £50,000 Sales Representative - Average UK Salary: £30,000 Project Manager - Average UK Salary: £55,000 Teacher/Trainer - Average UK Salary: £35,000 Public Relations Officer - Average UK Salary: £30,000 Customer Service Manager - Average UK Salary: £40,000 Certification: Upon successfully completing the 'Complete Communication Skills Master Class for Life' course, you will receive a CPD certificate, recognising your achievement and validating your newly acquired communication skills. Enrol today in this innovative course and unlock the power of effective communication to succeed in all areas of your life. Let your words become your greatest asset! Course Curriculum 1 sections • 7 lectures • 04:13:00 total length •Module 01: Effective Communication: 00:42:00 •Module 02: How to Talk to Anyone: 00:42:00 •Module 03: Power of Storytelling: 00:50:00 •Module 04: Becoming an Influencer: 00:31:00 •Module 05: Importance of Body Language: 00:27:00 •Module 06: Communication Skills for Job Interviews: 00:29:00 •Module 07: Public Speaking: 00:32:00
Feeling Stuck in Your Career? The Textile Engineering Advanced Diploma - 30-in-1 Unique CoursesBundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Textile Engineering bundle provides an engaging learning experience, helping you learn skills across various disciplines. With the Textile Engineering Advanced Diploma - 30-in-1 Unique Courses Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Textile Engineering bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. 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Do you dream of transforming lives through the power of sports? This Sports Coaching Diploma at QLS Level 5 is your gateway to making that dream a reality. Imagine empowering athletes to reach their peak potential, nurturing their talent, and fostering a love for their chosen sport. This comprehensive Sports Coaching course equips you with the theoretical knowledge and strategic understanding to excel in the dynamic world of sports coaching. With the Level 5 Diploma in Sports Coaching, you'll embark on a transformative odyssey, exploring the core principles and practices that underpin this dynamic field. Dive into the psychology of motivation and behaviour, unravelling the mysteries of the human mind and its impact on athletic achievement. Delve into the nuances of technique, mastering the art of instruction and refinement. Cultivate a holistic approach to fitness and training, empowering athletes to reach their physical zenith. Develop essential management skills, navigating the complexities of team dynamics and organizational leadership. Explore the realm of popular sports, dissecting their strategies and tactics with a discerning eye. By the course's end, you'll emerge equipped with a profound understanding of the myriad facets of Sports Coaching, ready to inspire and elevate those under your tutelage to unparalleled heights of success. Sports Coaching Diploma at QLS Level 5 Course Learning Outcomes: Understand the psychological factors influencing athlete performance in Sports Coaching. Apply effective motivational techniques to enhance athlete engagement and commitment Implement advanced coaching techniques to optimize athlete skill development through Sports Coaching. Design comprehensive fitness and training programs tailored to individual and team needs Demonstrate proficiency in managing team dynamics and fostering a culture of excellence in Sports Coaching. Uphold ethical standards and principles in coaching practice in Sports Coaching. Sports Coaching Diploma at QLS Level 5 Module 01: Introduction to Sports Coaching Module 02: Psychological, Motivational, and Behavioural Training for Sports Module 03: Techniques for Sports Coaching Module 04: Physical Fitness and Training Module 05: Management Skills for a Sports Coach Module 06: Coaching for Popular Sports Module 07: Nutrition Concerns for Athletes Module 08: Sports Injury Prevention and Rehabilitation Module 09: Children and Parent in Sports Module 10: Women Coaches for Sports Coaching Module 11: Coaching and Ethical Practice in Sports Coaching Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Sports Coaching course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement of QLS certificate on Sports Coaching Diploma at QLS Level 5 course The Quality Licence Scheme (QLS) has endorsed this Sports Coaching course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Sports Coaching course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Sports Coaching Diploma at QLS Level 5 The Level 5 Diploma in Sports Coaching is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Sports Coaching, like - Sports Coach Performance Coach Athletic Development Specialist Fitness and Conditioning Coach Team Manager Youth Sports Coordinator Sports Psychology Consultant Requirements Sports Coaching Diploma at QLS Level 5 To enrol in this Level 5 Diploma in Sports Coaching course, all you need is a basic understanding of the English Language and an internet connection. Career path Sports Coaching Diploma at QLS Level 5 Sports Coach Physical Education Teacher Fitness Instructor/Personal Trainer Sports Development Officer Sports Psychologist Sports Marketing Coordinator Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Begin your journey to mastering the art of essay writing with Level 2 Award in Essay Writing in English. Throughout this course, you'll delve into the nuances of crafting compelling essays, honing your ability to structure arguments effectively and express ideas with clarity and precision. Dive deep into the artistry of Essay Writing in English, where every word becomes a brushstroke on the canvas of thought, weaving narratives that captivate and compel. Explore the intricacies of storytelling, dissecting timeless works like "Shooting an Elephant" and "Most Important Day" to uncover the nuances of narrative craft. Engage in lively discussions that sharpen your analytical edge and prompt introspection, culminating in the prompt for your very own narrative masterpiece. Elevate your writing prowess and unlock the door to boundless literary horizons with this transformative journey into Essay Writing in English. Unlock your literary potential today! Enrol now in the Level 2 Award in Essay Writing in English and begin your journey towards mastering the art of crafting compelling essays. Level 2 Award in Essay Writing in English Course Learning Outcomes: Master the fundamentals of essay structure and composition. Analyse and interpret narrative techniques employed in prominent essays. Develop critical thinking skills through engaging discussions and reflections. Hone your ability to craft compelling narratives that resonate with readers. Gain confidence in expressing ideas effectively through the written word. Create original narrative essays that showcase your newfound expertise in essay writing. Level 2 Award in Essay Writing in English Module 01: Introduction Module 02: The Narrative Essay Module 03: The Narrative Essay / part 2 Module 04: Introduction to the Essay 'Shooting an Elephant' Module 05: A reading of 'Shooting an Elephant' Module 06: Discussion on 'Shooting an Elephant' Module 07: Introduction to 2nd Essay - 'Most Important Day' Module 08: A reading - 'Most Important Day' Module 09: Discussion - 'Most Important Day' Module 10: Prompt for your own Narrative Essay Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Essay Writing in English course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Essay Writing in English course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Essay Writing in English course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 2 Award in Essay Writing in English The Level 2 Award in Essay Writing in English is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Essay Writing in English, like - Content Writer Copywriter Essayist Editorial Assistant Communications Specialist Marketing Coordinator Requirements Level 2 Award in Essay Writing in English To enrol in this Level 2 Award in Essay Writing in English course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 2 Award in Essay Writing in English Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Level 2 Award in Essay Writing in English course. Embrace the journey ahead in Essay Writing in English. Content Writer/Editor Copywriter Freelance Writer Communications Officer Curriculum Developer Editorial Assistant Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
In the arena where words become weapons and proposals are battlegrounds, mastery is the key to victory. Welcome to the pinnacle of persuasive prowess, where every syllable holds the power to clinch the deal of a lifetime. Step into the world of Bid Writing with our Level 3 Certificate course, an odyssey of strategic storytelling and tactical finesse. Unlock the secrets to crafting compelling bids, including Bid Writing, that captivate clients and conquer competitions.From inception to implementation, this comprehensive online training equips you with the tools to navigate the bid writing and process with confidence and clarity. Dive deep into the intricacies of Bid Writing, planning, structuring, and presenting winning proposals that leave a lasting impression. Explore the art of identifying unique selling points, leveraging them to your advantage, and mastering Bid Writing. Discover the science behind estimation, costing, quality control, and bid writing, ensuring that every bid is a masterpiece of precision and persuasion. With templates and techniques at your disposal, unleash your creativity and elevate your bid writing and game to unprecedented heights. Join us on a journey where words wield unparalleled power, bids, including Bid Writing, are more than just documents-they're strategic maneuvers in the game of business domination. Learning Outcomes: Master the principles and techniques of effective bid writing. Develop strategic planning skills for bid development. Structure bids with clarity and coherence. Identify and articulate unique selling points to enhance proposal impact. Apply estimation methods and cost analysis for accurate bid pricing. Implement quality control measures to ensure polished and professional proposals. Level 3 Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training Module 01: Bid Writing Module 02: Planning and Developing the Bid Module 03: Structured Approach to Writing Bids Module 04: Understanding the Proposal Module 05: Proposal Process Module 06: Focusing on Clients and Customers Module 07: Finding Unique Selling Points Module 08: Estimation Method Module 09: Costing and Pricing Module 10: Quality Control (Editing) Module 11: Client Presentation Module 12: Templates for Proposal Building Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training Who is this course for: Aspiring Bid Writers Proposal Managers Sales Executives Business Development Professionals Freelance Writers Requirements Level 3 Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training To enrol in this Level 3 Certificate in Mastering the Art of Bid Writing: a Comprehensive Online Training course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training Career Paths: Bid Writer: £25,000 - £45,000 Proposal Manager: £30,000 - £50,000 Business Development Executive: £25,000 - £40,000 Sales Manager: £35,000 - £60,000 Marketing Coordinator: £20,000 - £35,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Business Model Canvas for Business Plan Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Business Model Canvas for Business Plan Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Business Model Canvas for Business Plan Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Business Model Canvas for Business Plan Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Business Model Canvas for Business Plan? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Business Model Canvas for Business Plan there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Business Model Canvas for Business Plan course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Business Model Canvas for Business Plan does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Model Canvas for Business Plan was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Business Model Canvas for Business Plan is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Business Model Canvas Brief Introduction 00:11:00 How does it begin and starts 00:10:00 Problems Solving Opportunities 00:08:00 Component of Business Model Customers and Value Proposition 00:07:00 Channels of Distribution and Customer Relationships 00:05:00 Revenue Streams and Key Resources 00:11:00 Key Activities, Partners and Cost 00:07:00 Case Study Business Model of ALIBABA to explain different components 00:19:00 Business Model of IKEA Explained 00:12:00 A Practical Example to Demonstrate how different components work in a business model 00:09:00 Basics of Business Plan Business Plan Component Executive Summary 00:03:00 Business Plan Component Executive Summary Key things 00:04:00 Market Sizing Concepts and Financial Model to Calculate Market Access 00:15:00 Marketing Sizing Method 00:07:00 Rest of Financial Model and B Plan 00:11:00
Register on the Screenwriting & Scriptwriting today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Screenwriting & Scriptwriting is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Screenwriting & Scriptwriting Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Screenwriting & Scriptwriting, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 1: Introduction to Screenwriting Introduction to Screenwriting 00:13:00 Module 2: Motivation & Ideas Motivation & Ideas 00:30:00 Module 3: Research & Development Research & Development 00:22:00 Module 4: Genre Genre 00:13:00 Module 5: Story & Plot Story & Plot 00:30:00 Module 6: Character & Dialogue Character & Dialogue 00:52:00 Module 7: Structure & Format Structure & Format 01:21:00 Module 8: Synopses, Outlines & Treatments Synopses, Outlines & Treatments 00:11:00 Module 9: Drafts Drafts 00:19:00 Module 10: Marketing Marketing 00:22:00 Module 11: Troubleshooting Troubleshooting 00:21:00 Module 12: Glossary Glossary 00:13:00 Module 13: Screenwriting and British Film Industry Screenwriting And British Film Industry 00:22:00 Module 14: Agreements Agreements 00:54:00 Module 15: How Much Do UK Screenwriters Earn? How Much Do UK Screenwriters Earn? 00:21:00 Module 16: Greatest British Screenwriters of All Time Greatest British Screenwriters of All Time 00:15:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Are you aspiring to become a team leader? If you want to know how to become an effective leader through conducting team building, then this course will be perfect for you and your team members! Description: You have the potential to become a leader and in this course, you will learn the skills to unleash your potential to become an inspiring team leader. You realise that your employees or team members are the most crucial factor in your business or company. You need to have the right skills to teach them how to develop for the company's success, and this course will train you in that. You will learn that team building is a solid way to help your team become closer which will result in more effective and efficient outputs. In this course, you will be able to hire and recruits employees and have them trained to unleash their creativity. Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive. Or anyone who is interested in becoming a team leader. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Team Building Course will be useful and beneficial for the management positions, specifically the following careers: Administrative Services Manager Advertising, Promotions and Marketing Managers Agricultural Managers Architectural and Engineering Managers Compensation and Benefits Managers Computer and Information Systems Manager Construction Managers Financial Managers Food Services Managers Human Resources Managers Industrial Production Managers Management Directors Medical and Health Managers Natural Sciences Managers Top Executives. Team Building Introduction To Team Building 00:30:00 Effective Use Of Online Tools 00:15:00 Celebrate Your Commitment In Style 00:30:00 Empower Your Team To Innovate and Execute 00:30:00 Always Motivate Your Team 00:30:00 Keeping Up To Date On Your Own Training 00:15:00 Always Support And Train Your Team 00:30:00 Benefits Of Building A Good Team 00:15:00 Wrapping Up 00:15:00 Building Effective Teams Defining Teams 00:15:00 Establishing Team Norms 00:15:00 Working as a Team 00:15:00 Your Team Player Type 01:00:00 Building Team Trust 00:15:00 The Stages of Team Development 00:30:00 Communication 00:30:00 Becoming a Good Team Player 00:15:00 Mock Exam Mock Exam-Advanced Team Building Course 00:20:00 Final Exam Final Exam-Advanced Team Building Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management. Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00