406 Marketing courses in Glasgow delivered Live Online

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

"Learn video marketing essentials for the financial sector—discover what content to create, how to make it on a budget, and where to use it for maximum impact."

Project Management Fundamentals: Virtual In-House Training Many projects are performed by highly competent and effective people who have little or no project management training. They perform projects like process improvement, marketing campaign development, new product development, event planning and production, and other 'tasks' which are projects. Project Management Fundamentals (PMF) is designed to support those people who need a solid foundation in project management, without being unnecessarily burdened to learn it while on the job. The course offers practical skills, concepts, and principles that can be taken back to the workplace, along with insights needed to adapt them to specific project environments. In today's environment, that means possibly adapting to Agile / Iterative methods. So, we have recently added key Agile concepts to provide a basic understanding of shifting towards agility. Since PMF's course goal is to achieve quality performance by learning effective planning and control, the focus is on a process orientation and an analytical, systems-oriented approach. Together, these frameworks promote project-related problem solving and decision-making skills necessary for real world projects. They honor project needs for collaboration, clear communications among people, and interpersonal and relationship skills. Recognition of these needs are woven throughout PMF, but are highlighted in two specific areas: Module 2 - People and Projects Module 8 - Executing, Communicating, and Developing the Team

  The CIPT is the first and only certification of its kind worldwide. It was launched by the IAPP in 2014 and updated in early 2023 to meet the growing need that only tech pros can fill-securing data privacy at all stages of IT product and service lifecycles.  Whether you work in the public or private sector, data privacy skills are quickly becoming a must-have-and that's a great opportunity for you.  The CIPT certification also holds accreditation under ISO 17024: 2012 About This Course   What will you learn?   Critical data protection concepts and practices that impact IT Consumer data protection expectations and responsibility How to bake privacy into early stages of IT products and services for cost control, accuracy and speed-to-market How to establish data protection practices for data collection and transfer How to pre-empt data protection issues in the Internet of Things How to factor data protection into data classification and emerging tech such as cloud computing, facial recognition and surveillance How to communicate data protection issues with partners such as management, development, marketing and legal.   This course has two programmatic modules, the first four areas focus on the fundamentals of data protection. The second module takes the fundamentals and puts it into practice.   MODULE 1: Fundamentals of Information Privacy   Unit 1: Common Principles and Approaches to Privacy This unit includes a brief discussion of the modern history of privacy, an introduction to types of information, an overview of information risk management and a summary of modern privacy principles.   Unit 2: Jurisdiction and Industries This unit introduces the major privacy models employed around the globe and provides an overview of privacy and data protection regulation by jurisdictions and industry sectors.   Unit 3: Information Security: Safeguarding Personal Information This unit presents introductions to information security, including definitions, elements, standards and threats/vulnerabilities, as well as introductions to information security management and governance, including frameworks, controls, cryptography and identity and access management (IAM).   Unit 4: Online Privacy: Using Personal Information on Websites and with Other Internet-related Technologies This unit examines the web as a platform, as well as privacy considerations for sensitive online information, including policies and notices, access, security, authentication and data collection. Additional topics include children's online privacy, email, searches, online marketing and advertising, social media, online assurance, cloud computing and mobile devices.    MODULE 2: Privacy in Technology   Unit 1: Understanding the Need for Privacy in the IT Environment This unit highlights the impact that regulatory activities, security threats, advances in technology and the increasing proliferation of social networks have on IT departments.   Unit 2: Core Privacy Concepts This unit reveals how privacy compliance becomes more attainable through developing information lifecycle plans, data identification and classification systems and data flow diagrams.   Unit 3: Regulations and Standards Impacting Privacy in IT This unit introduces privacy laws, regulations and standards that can help IT professionals design better privacy programmes and systems to handle personal information throughout the data lifecycle.   Unit 4: Privacy in Systems and Applications This unit develops an understanding of the risks inherent in the IT environment and how to address them.   Unit 5: Online Privacy Issues This unit presents information about online threats, threat prevention and the role of IT professionals in ensuring proper handling of user data.   Unit 6: De-identifying and Anonymizing Personally Identifiable Information This unit reveals the importance of personally identifiable information and methods for ensuring its protection.   Unit 7: Cloud Computing This unit evaluates privacy and security concerns associated with cloud services, and standards that exist to advise on their use. Prerequisites   There are no prerequisites for this course but attendees would benefit from a review of the materials on the IAPP site. What's Included?   1 years membership of the IAPP  Refreshments & Lunch (Classroom courses only) Participant Guide Official Study Guides Official Practice Exam Official Q&A The Exam Fees Who Should Attend?   The CIPT credential shows you've got the knowledge to build your organisation's data protection structures from the ground up. With regulators worldwide calling for tech professionals to factor data protection into their products and services, the job market for privacy-trained IT pros has never been stronger. As a result, the CIPT is targeted towards; Data Protection Officers IT Managers and Administrators Records Managers System Developers IT Security specialists Accreditation Our Guarantee   We are an approved IAPP Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam.

Learn how to create effective videos that boost visibility and drive donations for your charity in our free webinar. Discover strategies to maximize ROI using video marketing.

About this Training Growing global competitiveness in the refining products' market requires an in-depth knowledge of fuel technology processes, global quality standards and quality monitoring procedures. As the global market turns to cleaner fuels with more stringent specifications, the market in which refiners operate in, is getting more sophisticated and challenging. Training Objectives Upon completion of this course, participants will be able to: Get a clear overview of processing background and how white products are produced and blended Understand the blending impact on product quality and how to deal with quality giveaways, stability of blends and specification margins Get a clear overview of fuel blending operations, blending principles, specifics and operations Understand the role of additives and how additives are selected and used to meet the specification for different products and different markets Realize the importance of specifications, their limitations and how to ensure that the product is fit for purpose Be able to correctly interpret the laboratory results Target Audience The course is intended for individuals who are interested in the field of refining blending. The following personnel will benefit from the knowledge shared in this course: Plant operative planning and scheduling specialists Oil products trading and blending personnel Laboratory supervisors and technical personnel Sales, marketing and product trading personnel Refinery market and research analysts Process and chemical Engineers Personnel from the oil, fuel, biofuel, additive and auto industries Regulatory and policy-makers personnel Course Level Basic or Foundation Trainer Your expert course leader is an experienced manager with more than 25 years of operational experience in the downstream Oil & Gas industry. She is a recognised expert in conventional, biofuels and alternative fuels with extensive experience in the crude selection process and formulation of finished products including product portfolio strategy, product quality road mapping and benchmarking. She is a long-time laboratory manager with comprehensive experience in laboratory processes, including financing, benchmarking, efficiency improvement and total quality management processes. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

In this comprehensive, step-by-step training, we’ll dive into the essential skills for crafting content, building a loyal following, and using social media platforms to boost your visibility.

Adobe After Effects Beginners to Advanced Course Tailored for motion graphics designers basic to expert level. Explore advanced topics including motion tracking, green screen compositing, text animation, and techniques like expressions. Learn animations based on geometric proportions in our Advanced Motion Methods module.  Click here for more info: Website Duration: 40 hours Approach: 1-on1 sessions and Customized content. Schedule: Choose your own day and time. Mon to Sat between 9 am and 5 pm. Module 1: Introduction to After Effects Exploring Adobe After Effects Navigating the Interface Configuring Preferences Utilizing Auto-Save Feature Module 2: Projects and Compositions Creating New Projects/Compositions Importing and Organizing Assets Working with Layers Module 3: Animation Techniques Keyframe Essentials Motion Paths and Modifications Graph Editor Insights Motion Control Tools Module 4: Layer Management Organizing and Navigating Layers Layer Visibility and Locking Switches and Modes in Detail Module 5: Shape Manipulation Shape Layers Fundamentals Creating and Animating Shapes Anchor Point Adjustment Module 6: Effects Mastery Applying and Customizing Effects Exploring Various Effects Examples Module 7: Masks and Track Mattes Mask Creation and Animation Track Matte Techniques Module 8: Text and Typography Animation Working with Text Layers Text Animation Presets Layer Styles for Typography Module 9: Exporting Your Creations Export Options Overview Direct Export from After Effects Utilizing Media Encoder After Effects  https://www.adobe.com  By the end of this 40-hour After Effects training, you will: Master Essentials: Understand fundamental and advanced After Effects features for diverse projects. Create Impactful Visuals: Craft compelling motion graphics, animations, and visual effects. Expert Animation Skills: Perfect keyframing, motion paths, and dynamic animations. Streamlined Workflow: Organize projects efficiently, ensuring smooth project execution. Creative Expression: Manipulate shapes, animate text, apply effects, and create masks creatively. Professional Exporting: Master export techniques for various platforms and media. Confidence and Expertise: Solve challenges confidently, applying skills in real-world projects. Industry-Ready: Gain skills applicable in filmmaking, animation, marketing, and creative sectors. Ongoing Support: Access post-training support for continued assistance. Certification: Receive a recognized certification, enhancing your professional profile. Course Title: Adobe After Effects Comprehensive Training Key Details: Duration: 40 hours Learning Approach: Personalized Training: Tailored content with 1-2-1 sessions. Flexible Schedule: Choose hours between 9 am and 7 pm, Monday to Saturday. Method: Hands-on learning with step-by-step demonstrations. Course Highlights: Master Essential Tools: From basics to advanced features for motion graphics and visual effects. Expert Guidance: Certified trainers provide personalized attention. Creative Animation: Learn advanced animation techniques, motion paths, and effects application. Efficient Workflow: Optimize project organization, layer management, and export techniques. Real-World Projects: Apply skills in filmmaking, animation, marketing, and more. Post-Training Support: Lifetime access to email and phone assistance for continued guidance. Certification: Receive a recognized certificate upon course completion. Benefits: Industry-Relevant Skills: Gain expertise for diverse creative sectors. Unleash Creativity: Craft compelling motion graphics, animations, and visual effects. Confidence in Execution: Solve challenges confidently with real-world application. Professional Recognition: Enhance your profile with a certified After Effects proficiency. Course Materials and Certification: Upon enrollment, you will receive a valuable After Effects training guide in PDF format, serving as a useful resource during and after the course. Additionally, upon successful completion, you'll be awarded an e-certificate, validating your achievement in the Adobe After Effects training program. Post-Course Support: Rest assured, you'll have access to lifetime email support from your dedicated After Effects trainer, providing assistance for any inquiries or challenges arising after the course. Prerequisites and Software Version: No prior After Effects knowledge is required for enrollment. The training is tailored for After Effects 2023, with techniques applicable to recent software releases. Whether you're a Windows or Mac user, the training suits your needs. Our Guarantees: We prioritize your satisfaction with our double guarantee - a price assurance ensuring the best value for your investment and a training guarantee ensuring you master essential concepts and skills.

About this Training The expanding human population and industrialisation are increasing the demand for energy worldwide. This has resulted in numerous challenges such as environmental pollution, reliable supply of fossil fuels, and increased demand of electricity supply, which must be overcome. To fulfil the energy demands and overcome these challenges, numerous projects and funds are involved in finding an adequate solution. Transport accounts for around one-fifth of global carbon dioxide (CO2) emissions and road travel accounts for three-quarters of transport emissions. Most of this comes from passenger vehicles. Emission limits are increasingly stringent, and the fuel industry must change its approach to product formulation to meet the challenge. Training Objectives Upon completion of this course, participants will be able to: Get a clear overview of the different types of bio and alternative fuels Understand how different bio and alternative fuels are produced Have an overview of feedstock utilised for biofuels production Realize how the biofuels production could be integrated in modern refinery Understand how bio and alternative fuels function as single and blended fuels Understand what impact bio and alternative fuels have on car engine Get an overview of the environmental impact of bio and alternative fuels Get the overview of regulation related to bio and alternative fuel Target Audience The course is intended for individuals who are interested in or developing in the field of bio and alternative fuels. The following personnel will benefit from the knowledge shared in this course: Refinery Technical Personnel Trading and blending personnel Sales, marketing, and product trading personnel Laboratory supervisors and technical personnel Policymakers Professionals who are interested in or developing in the field of bio and alternative fuels Process, project, and consultant engineers involved in bioenergy, petrochemical and chemical industries Course Level Basic or Foundation Trainer Your expert course leader is an experienced manager with more than 25 years of operational experience in the downstream Oil & Gas industry. She is a recognised expert in conventional, biofuels and alternative fuels with extensive experience in the crude selection process and formulation of finished products including product portfolio strategy, product quality road mapping and benchmarking. She is a long-time laboratory manager with comprehensive experience in laboratory processes, including financing, benchmarking, efficiency improvement and total quality management processes. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Virtual Agile Teams: In-House Training Agile teams are a must in this world of intense competition, marketing demands, and changing expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed, with suppliers and clients actively engaged in joint projects. Agile Teams now work across geographical, organizational, and cultural boundaries to deliver solutions and services to global users. Distance and differences may amplify the effect of issues and factors that are relatively straightforward for co-located Agile teams. This workshop delivers practical concepts and techniques that participants will start using immediately with their virtual Agile teams. The goal of the course is to enable you to successfully execute your preferred Agile or Scrum methods in a virtual project team environment. What you will Learn At the end of this program, you will be able to: Explain the characteristics of a virtual team and how they differ from a co-located team Build an effective virtual Agile team using a Team Charter approach Develop Release Plans, including prioritizing user stories, with a virtual Agile Team Construct a Sprint plan, including effective user story estimates, virtually Execute a Sprint, including essential Agile or Scrum ceremonies, virtually Conduct effective virtual meetings in an environment supportive of Agile and Scrum methods Foundation Concepts Agile Mindset and Values Agile Benefits and Methods Scrum Overview Co-located vs. Virtual Teams Forming Virtual Agile Teams Exploring Virtual Leadership Focusing on Virtual Agile Leaders Developing a Virtual Agile Team Charter Meeting Team Challenges in a Virtual Environment Planning Releases with a Virtual Agile Team Planning releases overview Estimating user stories Prioritizing user stories Setting release parameters Getting consensus on the release plan Planning a Sprint for a Virtual Project Sprint Planning Overview Confirming Sprint Scope with Virtual Agile Teams Developing a Sprint Delivery Plan for Virtual Agile Teams Running a Sprint in a Virtual Environment Self-organizing a Sprint for a Virtual Agile Team Using Scrum tools in a Virtual Environment Conducting End of Sprint Meetings in a Virtual Environment Iterating as a Virtual Agile Team Creating an Environment for Success Piloting a virtual Agile team Creating an Agile-friendly virtual environment