409 Marketing courses in Esher delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for This course is intended for individuals who need to manage instances of Salesforce Sales Cloud©. Target students have Sales Cloud user skills and are often existing Sales, Administrative, or Operations support employees, IT employees who are given the additional responsibilities of Salesforce.com© system administration, or external consultants who have been engaged to provide administrative support for an organization.This course can also be an important component of preparing for the Salesforce Certified Administrator exam for students who are seeking the Salesforce Certified Administrator certification. Overview In this course, students will perform the basic skills required of a typical Salesforce system administrator.Students will:- Describe basic concepts related to Salesforce administration.- Set up an organization.- Manage user accounts.- Implement security controls.- Configure the Salesforce Classic user interface.- Support the Lightning Experience user interface.- Customize pages.- Manage Opportunities.- Implement additional Opportunity features.- Implement data validation and workflows.- Manage Leads.- Manage Accounts.- Manage Contacts.- Manage Campaigns.- Manage Cases.- Manage custom objects.- Manage data.- Configure views, reports, and dashboards.- Integrate and extend Salesforce. In this course, students will identify information about the five native business processes every company can manage using Salesforce, regardless of the License Edition. Students will also gain insight into each of the functional groups of users (Inside Sales, Outside Sales, Marketing, Customer Support, and Management), and they will establish patterns of critical thinking that can help them to ensure that they are indeed taking the right approach and providing the necessary support for each request they receive. Introduction to Salesforce Administration The Salesforce Data Model SMART Administration Principles Setting Up an Organization Manage the Company Profile Configure Organizational Settings Managing User Accounts Create User Accounts Manage Users Implementing Security Controls Salesforce Security Essentials Configure Profiles Establish Organization-Wide Sharing Defaults Configure Roles Create Sharing Rules Perform a Health Check Configuring the Salesforce Classic User Interface Configure User Interface Settings Customize the Home Page in Salesforce Classic Configure Search in Salesforce Classic Supporting the Lightning Experience User Interface Implement Lightning Experience Customize Lightning Experience Home Pages Customizing Pages Create Page Layouts in Salesforce Classic Customize Record Pages in Lightning Experience Introduction to Opportunity Management Opportunity Management Essentials Design and Implement Opportunity Fields Design and Implement Opportunity Stages Design and Implement Opportunity Contact Roles Design and Create Opportunity Record Types Implementing Additional Opportunity Features Implement and Maintain Opportunity Products and Price Books Implement the Similar Opportunities Function Implement Opportunity Teams Create a Big Deal Alert Implementing Data Validation and Workflows Create and Test Validation Rules Create and Test Workflows Managing Leads Lead Management Essentials Design and Implement Lead Fields Design and Implement Custom Lead Sources Design and Implement Web-to-Lead Forms Design and Implement Lead Assignment Rules Managing Accounts Design an Account Management Model Implement an Account Management Model Managing Contacts Design a Contact Management Strategy Implement a Contact Management Strategy Managing Campaigns Prepare for Campaign Management Administer a Campaign Management Strategy Managing Cases Case Management Essentials Design and Implement Case Fields Design and Implement Case Origins Automate Case Management Providing Apps and Custom Objects Supply Apps in Salesforce Classic Supply Apps in Lightning Experience Managing Data Data Management Essentials Import and Update Data Back Up and Restore Data Configuring Views, Reports, and Dashboards Create Views Create and Manage Reports Create and Manage Dashboards Integrating and Extending Salesforce Integrate Salesforce and Outlook Implement Salesforce1 Implement SalesforceA Additional course details: Nexus Humans Salesforce.com - Sales Cloud Administration Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce.com - Sales Cloud Administration Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Managers, directors, and other professionals responsible for planning and leading projects and programs will benefit from this course. Overview Describe common communication barriers Understand how to use effective interpersonal skills in their spoken and written communications Analyze the pillars of organizational awareness Apply principles of effective facilitation Understand how to adapt their approach to different learning and communication styles Effective communication is how employees and management interact to reach organizational goals. Getting this right results in a happier, more engaged workforce who get more done. Unfortunately, there are often significant barriers ? language, culture, distrust, distance ? to effective communication. The activities and discussions in this workshop will help you identify the essential elements of effective communications within your organization and develop communication strategies that harness both interpersonal and organizational awareness to build trust, strengthen collaboration, and increase productivity. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. A History of Organizational Communication A Historical Perspective Classic vs. Human Relations Communications Generational and Technological Change Digital Communication Effectiveness of Communication Channels 2. The Effectiveness of Interpersonal Skills Limitations of Self-Awareness Transactional Analysis Connecting with Powerful Communication Active Listening Non-Verbal Communication Written Communication The Power of Facilitation 3. The Pillars of Organizational Awareness Culture and Behavior Creating Psychological Safety Inclusion and Belonging Sweaty-Palmed Conversations Care and Challenge Each Other 4. The Adaptation of Communication Strategies Factors in Communication Communication Barriers Adapting to Different Learning and Communication Styles Communication Strategies Across Time Position and Posture Additional course details: Nexus Humans Communicating Across Your Organization (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communicating Across Your Organization (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for Business decision-makers: directors (managers of managers), managers of individual contributors (ICs) or ICs working in non-IT functions/divisions (such as finance, marketing, sales, HR, product design) interested in understanding the applications of Google?s cloud technology for business improvement opportunities and transformational project(s). Through this interactive training, you?ll learn about core cloud business drivers?specifically Google?s cloud?and gain the knowledge/skills to determine if business transformation is right for you and your team, and build short and long-term projects using the ?superpowers? of cloud accordingly. You?ll also find several templates, guides, and resource links through the supplementary student workbook to help you build a custom briefing document to share with your leadership, technical teams or partners. Why cloud technology is revolutionizing business This module introduces cloud technology as a paradigm shift and explains how it?s irrevocably transforming business globally. It defines the fundamental building blocks of cloud technology?compute power and data?and what they mean for you and your business. And finally, it reveals how these building blocks help to create five superpowers using concrete use cases of their transformative abilities for business, education, and government sectors. Foster an innovation culture Cloud is not just about a technological transformation; it's a business and cultural transformation, too. This module explores how the superpowers of the cloud are brought to life through people. It looks specifically at how to organically create and scale innovation through culture and business practices. It offers key principles, drawing examples from Google?s success and real world scenarios, that you can apply in your day-to-day operations. Define the ideal business transformation challenge Previous modules describe the journey with cloud technology to include business and cultural changes as well. This module sets the groundwork to build a transformational solution using cloud technology for your role or your business. This process starts with distinguishing between scaled improvements and transformations. Next, the module demonstrates how to write an ideal challenge question and use insights generated from a data ecosystem to address the challenge. Finally, it introduces a framework that you can use to assess and refine your challenge ideas, preparing you to build a business case in a later module. Build trust with availability, security, and compliance This module addresses common concerns about data privacy and security when migrating to the cloud. It defines key terms - privacy, security, compliance, and reliability - and reveals today?s top cybersecurity challenges and threats. It discusses how data security and compliance can be maintained when data is in the cloud, as illustrated by the Shared Responsibility Model. And finally, it uses a concrete example to explain how learners can build a high-level security program in their own organization. Build a business case for your transformation challenge This module explains how to identify the most transformative solution for your business challenge. It then breaks down steps to achieve the transformational solution through creating smaller projects and plotting them onto a transformation roadmap. It describes how to use the data ecosystem you mapped in a previous module to support your overall project. Finally, it explains step by step how to build a business case and gives tips to help you pitch your project idea to gain buy-in from leadership, teams, and technical partners. Additional course details: Nexus Humans Business Transformation with Google Cloud training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Transformation with Google Cloud course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Leading end-to-end sales interaction with customers and managing sales internally within an organisation.

Sharing & Networking - Newcomers Networking Session aimed at those who have joined the hospice sector in the last 12mths - all roles and levels. THIS SESSION WILL NOT BE RECORDED

Global Project Management: Virtual In-House Training In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned

Leading Cross-Cultural Virtual Teams (Virtual) High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location. This course delivers practical concepts and techniques that participants will start using immediately on their global projects. What you will Learn At the end of this program, you will be able to: Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance Describe key components of successful project leadership and build selected Transformational Leadership skills Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage Implement selected best practices to meet key challenges facing virtual project teams Foster and grow an environment that supports continued success for CCVTs Getting Started Foundation Concepts Basic definitions Critical success factors for leading cross-cultural virtual teams (CCVTs) A roadmap to success for leading CCVTs Leadership Excellence in Any Project Environment Leading effectively in a global environment Transformational leadership The four components of Transformational Leadership Leveraging Personal Diversity Overview of personal diversity Mind styles The theory of multiple intelligences Connecting Transformational Leadership and personal diversity Embracing Cultural Diversity Introduction to cultural intelligence The impact of culture Cultural Dimensions Theory The Culture Map Managing Virtual Diversity Overview of virtual diversity Virtual time management Virtual processes and technology Virtual leadership Creating an Environment for Success Supporting a cross-cultural virtual-team (CCVT-) friendly environment Building a foundation of trust Developing a team charter Recap and review Summary and Next Steps Personal action plan

This course is only availabe to new user as part of a developemental learning programe. This include a Digital Marketing Course Level 2, which we run on another platform. You are welcome to register your interest by booking a place on this course and will will contact you so you can enrole on our developmental learning programe, that focuses on giving you all the tools you need to run your own business. Welcome to your course! Thank you for choosing to develop your skills in dog walking and sitting. If you focus on this course, you will have all the tools and understanding starting your journey in what can be a profitable and rewarding career. The course is laid out in sections and sub-sections which break down the subject of that into smaller chunk-sized blocks. After each block you will have multiple choice questions to answer. The answer to these questions are contained within the information you have read in that section. None of the questions are trick questions and are intended to check your knowledge and not trip you up. At the end of the whole course, you will have 100 multiple questions that cover every section you have completed and these questions will be there to ensure you can interpret the information you have learned and also to check your knowledge. Your first session will be an online introduction to the course via an online meeting and will enable you to ask questions and meet others who are also completing the course along with you. Each night the meeting room will open from 6:30pm - 7pm and allow you to ask questions from one of our support team.  TIP: Set yourself time to work exclusively on this course and set yourself a regular time per day to get this completed. If you like many of us, we need to get back into the habit of studying, it takes a bit of structure to make that happen. In our modern age, it's easy to be distracted, with phone calls, your phone beeping and screaming for your attention. Please get yourself into a conformable place and ignore any distractions. This will allow you to get the work competed first time around.

Duration 1 Days 6 CPD hours This course is intended for This basic course is designed for system administrators, system architects, application developers, quality assurance specialists, and technical sales and marketing professionals. Overview After completing this course, you should be able to: Summarize current business drivers and the need for flexibility Describe enterprise messaging and the capabilities it must provide Identify the main ways that IBM© MQ can impact application design Describe the basic components of IBM© MQ Differentiate between point-to-point and IBM© MQ cluster connectivity Summarize queue manager and queue manager components administrative tasks Contrast the architectural role of IBM© MQ clusters and multiple instance queue managers Describe the security provisions of IBM© MQ and IBM© MQ Advanced Message Security Describe how IBM© MQ is used as part of the communications infrastructure to: Connect application environments, such as the World Wide Web, enterprise transaction systems, and database systems Manage the distribution of publisher information to appropriate subscribers Provide file transfer management with IBM© MQ Managed File Transfer Serve as a JMS provider Interface with WebSphere Application Server Store in-flight messages for IBM© Integration Bus Interact with z/OS applications Facilitate connectivity to mobile environments with IBM© MQ Telemetry Describe the options for deployment to the Cloud In this course, you learn about IBM© MQ V9 basic components and the path that messages follow when they are exchanged between applications. You also learn how IBM© MQ administrative responsibilities can include the management of topic-based publish/subscribe messaging, managed file transfer, and deployments to the cloud. Topics include an overview of the support that IBM© MQ provides for security, publish/subscribe, high availability, administration, logging, auditing, managed file transfer, MQTT, and cloud options. Course introductionIBM© MQ overviewIBM© MQ basicsMessaging styles, topologies, and architecture overviewSystem administration overviewSecurity overviewIntroduction to IBM© MQ Managed File TransferIntroduction to IBM© MQ Telemetry and IBM© MessageSightIntroduction to the IBM© MQ ApplianceExpanding the scope of IBM© MQCourse summary

This course is intended for Beginner-Moderate exposure is recommended for this course. The topics covered are cumulative in nature, and they require minimal understanding of email applications and composition. Overview The objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email. In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages. 1 - E-mail basics E-mail characteristics Writing online versus on paper Understanding the advantages and disadvantages of e-mail Understanding the cultural significance of e-mail E-mail programs Using an e-mail program to send e-mail When to use e-mail Communicating by e-mail Understanding when to avoid using e-mail Writing an e-mail message Using the MAIL acronym 2 - E-mail policies Company policies Avoiding improper e-mail messages Ensuring employee compliance to e-mail policies Copyright laws, viruses, and liability Avoiding copyright infringement Avoiding viruses Identifying e-mail liability 3 - E-mail features and security Features of an e-mail program Using attachments Using priority labels and signature files Features of an e-mail program Using attachments Using priority labels and signature files Discussing e-mail program options Securing e-mail Using encryption and digital signatures Using passwords 4 - E-mail messages Message headers Using headers E-mail message body Including proper greeting Structuring an e-mail message Closing an e-mail message 5 - E-mail effectiveness E-mail recipients Considering the factors that determine e-mail writing Anticipating recipient reaction Message management Managing your e-mail effectively 6 - Netiquette guidelines Netiquette style Using proper tone Following formatting guidelines Emoticons and abbreviations Using emoticons and electronic abbreviations 7 - Composing online correspondence Online communication Achieving the objective of the message Language and punctuation Improving online writing style Using punctuation correctly Efficient writing habits Constructing sentences Constructing paragraphs Editing e-mail messages