In our constantly changing environment, if you always do what you've always done, then you'll always get what you've always got - and that's not enough!
Building a strategic marketing plan is a powerful way to take a step back from day-to-day activities, review the opportunities available to your business and your products, and build a roadmap of tactics that will set you apart from the competition.
In this workshop, we look at how to build a customer-focused strategic marketing plan to pin-point your milestones to success over a 12-month period.
This programme will help participants to:
Understand the key questions that a strategic marketing plan should answer
Understand the value of customer and competitor insight and how to develop actionable insights to guide your plan
Conduct a market analysis and identify the barriers and drivers to success
Learn how to build a customer buying journey and how to identify the most valuable customers
Develop a customer-focused strategy and customer engagement plans
Develop core messages and winning tactics to engage with your key customers
Identify the key metrics to review and measure to keep your plans on track
1 Situational analysis
Introduction to marketing strategy
Market and competitor analysis and insight generation
Understanding the customer buying journey
How to segment customers to identify your most valuable customer opportunities
Identifying the barriers and drivers to your success
2 Strategy
Introduction to strategy
How to build strategic imperatives and SMART objectives
How brand vision and positioning drive customer focus
A guide to building key message themes
3 Tactics, messaging and measurement
Introduction to building customer-focused tactics
How to build a customer-engagement plan
How to build key messages and a customer-focused tactical plan
A practical guide to developing key metrics to review success and keep your plans on track
Actionable outcomes
Throughout the programme we will use your own product examples to build your plan, participants will:
Learn best practice examples of strategic planning
Discover market and customer opportunities to strengthen your competitive edge
Create a strategic plan that can be implemented immediately within your business
Start planning compelling marketing messages to reach the right customer at the right time
Receive immediate feedback on your strategic marketing plan
Have the opportunity to share common issues and solutions with colleagues in the group