Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to: Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following: Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
***24 Hour Limited Time Flash Sale*** Youtube Marketing, Getting More Views with Youtube Strategic Planning Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Youtube Marketing, Getting More Views with Youtube Strategic Planning courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Youtube Marketing, Getting More Views with Youtube Strategic Planning . 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Youtube Marketing, Getting More Views with Youtube Strategic Planning bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Youtube Marketing Strategy QLS Course 02: Get More YouTube Views QLS Course 03: Youtube Strategic Planning Secrets 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Youtube Masterclass: How to Start a Successful Youtube Channel for Your Business QuicklyCourse 02: Youtube MarketingCourse 03: Youtube Marketing and Analytics TrainingCourse 04: Make Money With YouTubeCourse 05: Get 100 MILLION Views on YouTube! In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Youtube Marketing, Getting More Views with Youtube Strategic Planning courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. The Youtube Marketing, Getting More Views with Youtube Strategic Planning bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Youtube Marketing, Getting More Views with Youtube Strategic Planning . With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Entrepreneurs and small business owners who want to use YouTube to promote their products or services Marketing professionals who want to add YouTube marketing to their skill set Content creators who want to grow their YouTube channel and increase their income Career path Social Media Manager: £30,000 - £50,000 Digital Marketing Manager: £40,000 - £70,000 Content Creator: £25,000 - £50,000 Video Marketing Manager: £35,000 - £60,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Level 2 & 3 Endorsed Training | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Did you know that digital marketing is one of the fastest-growing industries in the world? In the UK alone, the digital economy is worth over £161 billion, with over 1.7 million people employed in digital roles. If you want to be part of this exciting industry and learn the skills needed to succeed, then our Digital Marketing course is perfect for you. This Advanced Diploma in Digital Marketing at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Over the course of this comprehensive programme, you will gain a deep understanding of the various digital marketing channels and strategies used by businesses of all sizes. From defining your target audience and brand identity to mastering social media marketing, SEO, email marketing, video marketing, and more, our expert instructors will guide you through every step of the process. By the end of this course, you will have the knowledge and skills needed to create effective digital marketing campaigns, drive traffic to websites, and generate leads and sales for any business. Whether you're looking to start a career in digital marketing or want to upskill and enhance your existing skills, our course is designed to help you succeed. At the end of this digital marketing course, you will learn: Define your target audience and create a brand identity Master various digital marketing channels and strategies Understand the importance of SEO, social media marketing, email marketing, and video marketing Create effective digital marketing campaigns to drive traffic and generate leads Analyze data and measure the success of digital marketing campaigns Develop skills to enhance your career in digital marketing Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Introduction Define Your Business & Target Audience Brand Identity Websites Email Marketing Copywriting, Blogging & SEO YouTube Video Marketing Facebook Groups Facebook Pages Facebook Ads Facebook Retargeting Facebook For Local Business Google Adwords Twitter Instagram Pinterest LinkedIn Periscope Social Media Live Streaming Podcasting Quora Google Analytics Google Plus Conclusion Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Digital Marketing at QLS Level 7exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements No prior background or expertise is required. Career path Digital Marketing Executive: £20,000 - £30,000 Social Media Manager: £22,000 - £38,000 SEO Specialist: £20,000 - £40,000 Email Marketing Manager: £22,000 - £35,000 Digital Marketing Manager: £25,000 - £50,000 Content Marketing Manager: £25,000 - £45,000 Certificates Advanced Diploma in Digital Marketing at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Digital Marketing at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included
10 QLS Endorsed Courses for Social Media Marketer | 10 Hardcopy Certificates Included Free of Cost | Life Time Access | Installment Payment
Are you looking to enhance your Market Strategist skills? If yes, then you have come to the right place. Our comprehensive course on Market Strategist will assist you in producing the best possible outcome by mastering the Market Strategist skills. The Market Strategist course is for those who want to be successful. In the Market Strategist course, you will learn the essential knowledge needed to become well versed in Market Strategist. Our Market Strategist course starts with the basics of Market Strategist and gradually progresses towards advanced topics. Therefore, each lesson of this Market Strategist course is intuitive and easy to understand. Market Strategist Curriculum Breakdown of the Market Strategist Course Course Outline: Welcome Strategic Outline: Where are we now? Strategic Outline: Where do we want to be? Its time to Go to Market Ensure success Why would you choose the Market Strategist course from Compliance Central: Lifetime access to Market Strategist course materials Full tutor support is available from Monday to Friday with the Market Strategist course Learn Market Strategist skills at your own pace from the comfort of your home Gain a complete understanding of Market Strategist course Accessible, informative Market Strategist learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Market Strategist Study Market Strategist in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Market Strategist Course CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Market Strategist course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Market Strategist. It is also great for professionals who are already working in Market Strategist and want to get promoted at work. Requirements To enrol in this Market Strategist course, all you need is a basic understanding of the English Language and an internet connection. Career path Market Research Analyst: £25,000 to £45,000 per year Marketing Manager: £35,000 to £60,000 per year Brand Manager: £30,000 to £50,000 per year Product Manager: £35,000 to £65,000 per year Digital Marketing Specialist: £25,000 to £45,000 per year Marketing Consultant: £40,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
Digital Marketing Work Placement ProgrammeCourse Description In today’s world, the Marketing industry is more competitive than ever and goes beyond simply having theoretical qualifications. Candidates who desire to make an impression are required to have an understanding of a broad range of marketing activities. Our 3-month training programme provides everything you need to become fully qualified in Marketing practice & management. Once you have completed your training session you will gain accredited certifications and three months of remote experience directly with one of our clients. CPD 120 CPD hours / pointsAccredited by The CPD Certification Service Description What’s Included Three months full access to the online course Professional certification Digital certifications Guaranteed work placement (12 weeks) Learn industry-leading skills and stand out from the crowd. Information-packed practical training starting from basics to advanced testing techniques. Best suitable for beginners to advanced level users and who learn faster when demonstrated. Course content designed by considering current trends in the job market. A practical learning experience with live project work and examples. *Terms Apply Who is this course for? Who is it for? Part Qualified, Freshly Qualified Marketing Students Graduates with No or little Job Experience Students Currently Studying or intending to study Marketing or want to refresh knowledge on SMM and SEO People who are already working in the industry but want to gain further knowledge about SMM and SEO Thinking of opening a Marketing business Career path Marketing Manager - average salary - £50,000 Digital Marketing Executive - average salary - £26,000
Level 4 -Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access