669 Marketing Manager courses delivered On Demand

Level 4 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

🌟 Unlock the Power of Communication with Our Mailing List Course! 🌟 Are you ready to elevate your outreach game and connect with your audience in a way that truly resonates? Introducing our comprehensive 'Mailing List' course - the ultimate key to mastering the art of effective communication through email. 🚀 🌐 Why Mailing List Matters: In a world inundated with digital noise, establishing a direct line of communication with your audience is paramount. Email remains a powerful and personal tool, allowing you to engage, inform, and inspire with precision. Our Mailing List course is designed to equip you with the skills and knowledge needed to harness the full potential of this dynamic medium. 🚀 Key Benefits: Optimized Outreach: Learn the secrets of crafting compelling email campaigns that cut through the clutter and resonate with your target audience. Building Strong Connections: Discover strategies for cultivating genuine relationships with your subscribers, fostering brand loyalty and trust. Conversion Magic: Uncover the art of crafting persuasive emails that drive action, turning leads into loyal customers. Data-Driven Decisions: Dive into analytics and metrics to understand the performance of your campaigns, enabling you to refine your strategies for maximum impact. Automation Mastery: Streamline your workflow by mastering email automation, saving time and ensuring a consistent and timely connection with your audience. 🎯 Who is This For? Entrepreneurs: If you're a business owner looking to boost your brand's online presence and engagement, this course is tailor-made for you. Marketers: Sharpen your marketing toolkit with the latest techniques in email outreach, making your campaigns more effective and measurable. Content Creators: Bloggers, writers, and content creators can enhance their reach by learning to leverage email as a powerful distribution channel. Small Business Owners: Whether you run a local business or an online store, our Mailing List course will empower you to connect with your audience on a personal level, driving customer loyalty. 🚀 Career Path: Embarking on this Mailing List course opens doors to a myriad of exciting opportunities in the digital landscape: Email Marketing Specialist: Become an expert in crafting and implementing high-performing email campaigns for businesses. Digital Marketing Manager: Lead the charge in developing comprehensive digital marketing strategies, with a focus on effective email communication. Content Strategist: Integrate email as a key component of your content strategy, creating cohesive and engaging messaging across various platforms. Entrepreneurial Ventures: Armed with the skills to connect directly with your audience, consider launching your own business or consultancy to help others optimize their email marketing efforts. 🎓 Enroll Today and Transform Your Communication Strategy! Don't miss out on the chance to revolutionize your outreach game! Our Mailing List course provides the tools and knowledge you need to navigate the evolving landscape of email communication. 🌐️ Ready to take the first step towards email mastery? Enroll now and unlock a world of possibilities! 🚀🌟 Course Curriculum Curriculum Curriculum 00:00 Module 1-Mailing List Mailing List 00:00 Module 2-Counting Profits Counting Profits 00:00 Module 3-Creating Your Own E-zine Creating Your Own E-zine 00:00 Module 4-Decide the Theme Decide the Theme 00:00 Module 5-Formatting Your E-zine Formatting Your E-zine 00:00 Module 6-Writing Your E-zine Writing Your E-zine 00:00 Module 7-Building Your Mailing Lists Building Your Mailing Lists 00:00 Module 8-Auto Responder and Capture page Auto Responder and Capture page 00:00 Module 9-Advertisement Advertisement 00:00 Module 10-Getting Targeted Subscribers Getting Targeted Subscribers 00:00

Overview In order to excel in the dynamic permacultural industry, you must understand the marketing strategies used here. Our Pharmaceutical Marketing course will train you on the essentials of marketing and help you understand the pharmaceutical industry better. The modules will explain the core principles of pharmaceutical marketing. Through the course, you will be able to learn about product development and regulatory approval. It will discuss the UK marketing strategies for the pharmaceutical industry in detail. In addition, you will receive lessons on digital transformation, compliance and ethical marketing practices.  After the completion of the course, you will receive a certificate of achievement. This certificate will demonstrate your expertise in this area and help you land your dream job. Enrol now! Course Preview Learning Outcomes Learn the core principles of pharmaceutical marketing Understand the process of product development and regulatory approval Deepen your knowledge of the UK marketing strategies Enhance your knowledge of digital transformation and compliance Gain in-depth knowledge of ethical marketing strategies Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Pharmaceutical Marketing Digital Transformation Compliance Who Should Take This Pharmaceutical Marketing? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Pharmaceutical Marketing is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Pharmaceutical Marketing will equip you with effective skills and abilities and help you explore career paths such as  Marketing Manager Sales Representative Brand Manager Product Manager Module 01: Introduction to Pharmaceutical Marketing Introduction to Pharmaceutical Marketing 00:19:00 Module 02: Pharmaceutical Product Development and Regulatory Approval Process Pharmaceutical Product Development and Regulatory Approval Process 00:20:00 Module 03: UK Marketing Strategies and Medical Engagement UK Marketing Strategies and Medical Engagement 00:19:00 Module 04: Digital Transformation and Compliance Digital Transformation and Compliance 00:19:00 Module 05: UK Pharmaceutical Pricing and Market Access Strategies UK Pharmaceutical Pricing and Market Access Strategies 00:18:00 Module 06: Ethical Marketing Practices and Compliance Ethical Marketing Practices and Compliance 00:15:00 Module 07: Future Trends and Innovations Future Trends and Innovations 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

10 QLS Endorsed Courses for Business Developer | 10 QLS Endorsed Hard Copy Certificates Included | Lifetime Access | Tutor Support

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

Elevate your strategic thinking with our 'Business Strategy Planning' course, a meticulously designed program to hone your business acumen. This course begins with an engaging welcome section, setting you on a path to fully leverage the rich content and interactive elements designed for maximal learning. It delves into the essentials of connecting business strategy to business planning, laying a solid foundation for your strategic journey. As you progress, the course intricately explores the value of strategic analysis, offering insights into frameworks and theories crucial for any aspiring business strategist. Each section is a building block, meticulously aligned to enhance your understanding and application of business strategy in real-world scenarios. Further into the course, critical evaluation of leadership, competitive advantage strategies, and an in-depth look at competition prepare you to navigate the complexities of the business world. The curriculum encompasses a comprehensive analysis of both external and internal business environments, equipping you with the skills to perform detailed strategic assessments. Unique elements like the 'Six Minute Strategist SWOT Assignment' and the 'Future Business Strategy Analyser Assignment' transform learning into an interactive, hands-on experience. By the time you reach the synthesis of your business plan in the concluding sections, you will have developed a profound understanding of business strategy, ready to apply your skills to foster growth, assess risks, and drive successful outcomes in any business setting. Learning Outcomes Gain a deep understanding of how to align business strategies with business plans effectively. Develop the ability to conduct comprehensive strategic analyses using various frameworks and theories. Acquire skills for critical evaluation of leadership and understanding competitive advantage. Learn to perform thorough external and internal strategic analyses of industries, markets, and operations. Understand and apply concepts of financial management, risk assessment, and business plan synthesis. Why choose this Business Strategy Planning course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Business Strategy Planning course for? Individuals aiming to deepen their expertise in business strategy development. Entrepreneurs seeking insights into strategic analysis for business growth. Business students or professionals looking to enhance their strategic planning skills. Managers responsible for leading strategic initiatives within their organisations. Consultants seeking to expand their toolkit in business strategy and analysis. Career path Business Strategist - £40,000 - £70,000 Strategic Planner - £35,000 - £60,000 Management Consultant - £45,000 - £75,000 Business Analyst - £30,000 - £50,000 Financial Analyst - £38,000 - £58,000 Marketing Manager - £33,000 - £53,000 Prerequisites This Business Strategy Planning does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Strategy Planning was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.

Are you looking to enhance your Business Management skills? If yes, then you have come to the right place. Our comprehensive course on Business Management will assist you in producing the best possible outcome by mastering the Business Management skills. The Business Management course is for those who want to be successful. In the Business Management course, you will learn the essential knowledge needed to become well versed in Business Management. Our Business Management course starts with the basics of Business Management and gradually progresses towards advanced topics. Therefore, each lesson of this Business Management course is intuitive and easy to understand. Why would you choose the Business Management course from Compliance Central: Lifetime access to Business Management course materials Full tutor support is available from Monday to Friday with the Business Management course Learn Business Management skills at your own pace from the comfort of your home Gain a complete understanding of Business Management course Accessible, informative Business Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Business Management bundle Study Business Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Business Management Course Improve your chance of gaining in demand skills and better earning potential by completing the Business Management Business Management Curriculum Breakdown of the Business Management Course Module 01: Introduction Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Business Management. It is also great for professionals who are already working in Business Management and want to get promoted at work. Requirements To enrol in this Business Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Business Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Business Management. Business Development Manager: £40,000 to £80,000 per year Operations Manager: £35,000 to £70,000 per year Project Manager: £40,000 to £70,000 per year Marketing Manager: £35,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Dive into the fascinating realm of the 'Custom Face Mask Store' course! Unveil the secrets behind setting up an eye-catching home page and breathe life into it by crafting or discovering beguiling designs. Our meticulously curated modules ensure you navigate the intricacies of syncing your site with Spreadshirt, all while grounding your website in the principles of metadata and search engine optimisation. Learning Outcomes Understand the foundational steps in establishing a custom face mask store online. Develop and integrate unique or sourced designs to enhance product variety. Master the art of crafting engaging 'Store', 'Contact', and 'About Us' pages. Implement efficient linking strategies with platforms like Spreadshirt. Gain proficiency in enhancing website visibility through metadata and SEO. Why buy this Custom Face Mask Store course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Custom Face Mask Store there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Custom Face Mask Store course for? Entrepreneurs keen on venturing into the e-commerce domain. Artists and designers looking to monetise their creativity. Web developers aiming to expand their expertise in niche markets. Digital marketing enthusiasts desiring to understand the face mask niche. Anyone aspiring to establish a unique online business presence. Prerequisites This Custom Face Mask Store does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Custom Face Mask Store was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Custom Face Mask Store Owner: £30,000 - £60,000 Web Designer for E-commerce: £25,000 - £45,000 SEO Specialist: £27,000 - £50,000 Digital Marketing Manager: £32,000 - £60,000 E-commerce Business Consultant: £40,000 - £70,000 Graphic Designer for Online Stores: £22,000 - £40,000 Course Curriculum Custom Face Mask Store Module 01: Introduction 00:03:00 Module 02: Creating the Home Page 00:09:00 Module 03: Create Your Own Designs 00:10:00 Module 04: Where to Find Designs 00:16:00 Module 05: Linking Site with Spread shirt 00:14:00 Module 06: Create the Store, Contact & About Us Page 00:27:00 Module 07: Metadata & Search Engine Optimization 00:11:00 Assignment Assignment - Custom Face Mask Store 00:00:00

***24 Hour Limited Time Flash Sale*** The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Office skills are in high demand in the UK, with 9 in 10 middle-skill jobs requiring digital skills like Word and Excel. Do you have gaps when it comes to building spreadsheets, presentations, and working with databases? This The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access bundle can help fill those gaps. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Career Bundle: Course 01: MS Word Diploma Course 02: Microsoft Excel Level 3 Course 03: PowerPoint Diploma Course 04: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 05: Microsoft Excel: Excel Sheet Comparison with VBA Course 06: Microsoft Excel: Master Power Query in 120 Minutes! Course 07: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 08: Excel Pivot Tables Course 09: Proofreading & Copyediting Course 10: Complete Microsoft Power BI 2021 Course 11: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 12: Excel Must know Formulas and Functions Course 13: Outlook Tips and tricks Course 14: The Complete Microsoft Outlook Masterclass Course 15: Excel Vlookup, Xlookup, Match and Index Course 16: Microsoft Access Tables and Queries Course 17: Excel PowerQuery and PowerPivot Course 18: Excel spreadsheet for Beginner Course 19: Microsoft Teams Course 20: Data Analysis in Microsoft Excel Complete Training Course 21: Office Skills and Administration Management Diploma Course 22: PowerBI Formulas Course 23: Data Protection and Data Security Level 2 Course 24: Microsoft Access Complete Course (Beginner, Intermediate, Advanced) Course 25: Document Control Course 26: Planning & Control Using Microsoft Project 2013, 2016 & 2019 Course 27: Excel Data Analysis Course 28: Touch Typing Essentials Course 29: Microsoft Access Databases Forms and Reports Course 30: New Functions in Microsoft Excel 2021 With The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Learning Outcomes of Ms Word, Ms Excel, Powerpoint & Access Master advanced formulas and functions in Microsoft Excel. Create automated dashboards using Excel, VBA, and Power Query. Design compelling presentations with Microsoft PowerPoint. Utilize Microsoft Word for professional document preparation. Analyze data efficiently with Excel Pivot Tables and Charts. Optimize email management with Microsoft Outlook tips and tricks. Don't let this opportunity pass you by. Enrol in The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access today and take the first step towards achieving your goals and dreams. Why buy this The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access? Free CPD Accredited Certificate upon completion of The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Get a free student ID card with The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Lifetime access to the The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access course materials Get instant access to this The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access course Learn The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access from anywhere in the world 24/7 tutor support with the The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access course. Start your learning journey straightaway with our The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Training! The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access course. After passing the The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access course is ideal for: Students seeking mastery in The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Professionals seeking to enhance The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access skills Individuals looking for a The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access-related career. Anyone passionate about The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Requirements This The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access doesn't require prior experience and is suitable for diverse learners. Career path This The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access bundle will allow you to kickstart or take your career in the related sector to the next stage. Admin Assistant Data Analyst Business Analyst Marketing Manager Project Manager Entrepreneur Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

The Diploma in HR and Marketing (Recruitment & Retention) Course offers a deep dive into two crucial business functions: human resources and marketing. This course is designed for those looking to sharpen their ability to recruit the best talent and keep them engaged for the long term. Learn how to blend HR strategies with marketing techniques to create effective recruitment campaigns and retention strategies. Understand the importance of aligning brand messaging with recruitment practices and how the two can work together to build a strong, sustainable workforce. In today’s competitive job market, it’s not enough to just fill positions – it’s about finding the right people and keeping them happy. This course will guide you through modern HR techniques for recruitment, retention, and employee satisfaction, while seamlessly integrating marketing principles to make your efforts even more successful. With the knowledge gained, you'll be well-equipped to manage the talent lifecycle, develop strong employer branding, and create a workplace where both employees and employers flourish. Whether you're new to the field or looking to enhance your expertise, this course provides valuable insights without needing to step outside your office. Learning Outcomes of Recruitment, HR and marketing - Recruitment & Retention Learn Strategic HR and Marketing Policies Know the Details of HR and Marketing Operations Understand How to Use Marketing Tools Use of Social Media Marketing for Branding Get Knowledge of Hiring, Safe Recruitment, and Talent Hunting Key Features of HR and marketing - Recruitment & Retention Accredited by CPD Instant PDF certificate Fully online, interactive HR and Marketing course with audio voiceover Enrol now in this HR and Marketing - Recruitment & Retention course to excel! The Curriculum of HR and Marketing- Recruitment & Retention Course Module 01: Human Resource Management Module 02: Introduction to Safer Recruitment Training Module 03: Recruitment Methods Module 04: The UK Recruitment Legislation Module 05: Key Skills and Issues in Recruitment Module 06: Virtual Interviewing Module 07: Business operations Module 08: Organisational Studies Module 09: HR and marketing & Advertising Module 10: Fundamentals of Digital Marketing Module 11: LinkedIn Marketing Module 12: Facebook Marketing Module 13: E-Mail Marketing Module 14: Use of Social Networks Module 15: Talent Management and The Role of Recruiting Module 16: Attract and Hire the Best Talents Module 17: Job Analysis and Design Module 18: Final Thoughts and On-boarding Accreditation All of our courses included in this HR and Marketing (Recruitment and Retention) are fully CPD accredited. Certification Once you've successfully completed your Recruitment, HR and Marketing course, you will immediately be sent digital certificates for the bundle courses. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Diploma in HR and Marketing - Recruitment and Retention course is suitable for anyone also interested in: CIPD HR practice HR Management Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF) Human resources management Level 7 Diploma in Human Resource Management CIPD Level 7 Advanced Diploma in Human Resource Management Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF) NCFE Level 3 Diploma in Skills for Business: Human Resources Requirements There are no formal requirements for this HR and Marketing - Recruitment courses to be enrolled. Career path HR Administration Assistant HR Administrator HR and Marketing Assistant HR Manager Recruitment Officer Marketing Manager Certificates Certificate of completion (HARDCOPY) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included