Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to: Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following: Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This course is designed for EDI End Users, Connect: End Users, Web Developers, as well as System Administrators. Overview After completing this course, students should be able to: Run a business process. Create a business process using the Graphical Process Modeler. Explain how to create a service configuration. Explain how to track an executable business process. Discuss the basics of Sterling B2B Integrator. This course provides students with a detailed examination of Sterling B2B Integrator, which provides end-to-end enterprise integration server for dynamic real-time and near-real time business collaboration and commerce automation.This course teaches students techniques, tools and recommended practices that can be used to run a business process, create a business process using the Graphical Process Modeler, explain how to create a service configuration, explain how to track an executable business process, and discuss the basics of Sterling B2B Integrator through a combination of lecture and hands-on labs. About IBM Sterling B2B Integrator Exercise. About Sterling B2B Integrator Basic BPML Concepts Exercise. Basic BPML Concepts XPath Basics Exercise. XPath Basics Graphical Process Modeler (GPM) Exercise. Graphical Process Modeler (GPM) Using the GPM Exercise. Using the GPM Troubleshooting a Business Process Exercise. Troubleshooting a Business Process Introduction to Service Management Exercise. Introduction to Service Management Case Study Sterling B2B Integrator Mapping Exercise. Sterling B2B Integrator Mapping Typing Map Exercise. Typing Map Tracking System Health Exercise. Tracking System Health Best Practices Exercise. Best Practices Case Study Course Wrap Up
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will help you shape your life according to your aspirations. You will learn how to craft a life that aligns with your goals and passions. This course empowers you to take control of your destiny, designing a life that brings you joy, purpose and a sense of accomplishment. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn lifestyle design methods for making changes in your life Master real-life examples from your instructors Understand templates and quizzes to solidify your learning Learn the methods to assess your current state Master the recipes for an extraordinary life Know how to create your recipe for an extraordinary life Understand mind mapping Know Life stress inventory test Why Lifestyle Design Course right for you? This online course will help you understand the steps to assess your current lifestyle, such as evaluating how you might be feeling and basic human needs. You will learn the seven ingredients for an extraordinary life: mind, body, family, social, work, stuff, and giving back. You will master the recipe for a beautiful life such as gratefulness, reflecting, task monitoring, visualising your week, and much more. This interactive course will help you understand mind mapping, multi-tasking or single-tasking, how to take action, and maintenance. By the end of the course, you will have a thorough understanding of how to assess the current state, seven ingredients for an extraordinary life, and how to create a recipe for a beautiful life. Lifestyle Design Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Course Overview + Syllabus About This Course About the Instructors Assessing Your Current State How You Might Be Feeling Basic Human Needs What Makes a Recipe for an Extraordinary Life 7 Ingredients for an Extraordinary Life Body Mind Family SOCIAL Work Stuff Giving Back Creating Your Recipe for an Extraordinary Life Building a Creation Step One: Gratefulness Step Two: Reflecting Visualizing Your Week Task Monitoring Life Stress Inventory Test Mind Mapping Step Three: What are Your Goals Multi-Tasking or Single-Tasking Step Four: Taking Action Step Five: Maintenance Client Example: Judie's Story Congratulations! Who should take this course? This comprehensive lifestyle design course is suitable for those who want to change their job or career or anyone who has dreams but is unsure about how to achieve them. It is ideal for those who want to change their current lifestyle. Entry Requirements There are no academic entry requirements for this lifestyle design course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This lifestyle design course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Overview Landscape architecture is more than designing pathways and planting trees. Understand the intricacies of landscape architecture from the Landscape Architecture Course 2023. This course will allow you to equip yourself with the key skills you need to succeed in this industry. From the easy-to-follow modules, you will learn the key factors of landscape architecture. You will receive lessons on hard and soft landscape elements. Then, you will get a clear view of the hard and soft landscape elements. After that, the course will educate you on the UK legislation and the planning process for landscape architecture. Furthermore, the course will educate you on establishing the parameters. By the end of the course, you will develop the competence required for effective landscape management. Whether you are a newcomer or a seasoned professional, this course is the perfect place to elevate your skills. Join now! Course Preview Learning Outcomes Understand the core principles of landscape architecture Enrich your knowledge of the hard and soft landscape elements Familiarise yourself with the UK legislation for landscape architecture Learn the process of site analysis, data collection and soil testing Develop the skills required for landscape management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Landscape Planning Site analysis Data Collection Landscape management Who Should Take This Landscape Architecture Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Landscape Architecture Course 2023 is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Landscape Architecture Course 2023 will equip you with effective skills and abilities and help you explore career paths such as Landscape Architect Landscape Architecture Firm Staff Module 01: Introduction to Landscape Architecture Introduction to Landscape Architecture 00:17:00 Module 02: Hard Landscape Elements Hard Landscape Elements 00:23:00 Module 03: Soft Landscape Elements Soft Landscape Elements 00:21:00 Module 04: Planning and Legislation Planning and Legislation 00:21:00 Module 05: Establishing the Parameters Establishing the Parameters 00:22:00 Module 06: Representing the Landscape Design Representing the Landscape Design 00:23:00 Module 07: Landscape Management Landscape Management 00:23:00 Module 08: Water Feature Design Water Feature Design 00:22:00 Module 09: Entertainment and Recreation Projects Entertainment and Recreation Projects 00:17:00 Module 10: Mapping, Aerial Photography, Satellite Imagery Mapping, Aerial Photography, Satellite Imagery 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company
You will learn how to develop reliable and scalable serverless applications, following the microservices architecture. We will develop event-driven microservices with AWS serverless services that come with the power of the cloud, high availability and high scalability by nature following serverless design patterns and best practices.
Expanded Talks webinar about design in with VR on 13/10 at 19h CET. Live demo with studio Lavamachine Design in VR with Multibrush and other VR tools.
Level 1 Certificate in Sales Management and Revenue Operations In our Level 1 Certificate program in Sales Management and Revenue Operations, you'll delve into Sales Management and Revenue Operations Basics, gaining insights into SLA Marketing and Sales. Explore the art of Mapping your Sales Process, fine-tune your strategies with RevOps and Intelligence, and understand the importance of Stakeholders and Capacity. By the end, you'll be adept at Tuning the RevOps System for maximum sales success in Sales Management and Revenue Operations. Learning Outcomes: Recall the fundamental concepts of Revenue Operations. Explain the significance of SLA Marketing and Sales in sales management. Analyze and map your organization's Sales Process. Interpret the role of RevOps and Intelligence in optimizing sales in Sales Management. Evaluate the impact of Stakeholders and Capacity on sales operations in Sales Management. Apply strategies for fine-tuning the RevOps System for enhanced performance. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Certificate in Sales Management and Revenue Operations Course Syllabus Revenue Operations Basics: Gain a foundational understanding of "Sales Management" and revenue operations, including key concepts, processes, and their significance in achieving business objectives. SLA Marketing and Sales: Explore the role of service level agreements (SLAs) in "Sales Management," focusing on how they align marketing and sales efforts, ensuring collaboration and efficiency. Mapping your Sales Process: Learn how to effectively map and optimize the sales process in "Sales Management," identifying key stages, customer touchpoints, and areas for improvement to enhance revenue generation. RevOps and Intelligence: Dive into the realm of "Sales Management" intelligence, leveraging data and analytics to inform revenue operations decisions, drive sales strategies, and enhance business performance. Stakeholders and Capacity: Understand the significance of stakeholders and capacity management in "Sales Management," ensuring alignment between various teams and optimizing resources for revenue growth. Tuning the RevOps System: Fine-tune your knowledge of "Sales Management" and revenue operations systems, focusing on continuous improvement, adapting to market changes, and optimizing processes for sustained success.
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Professional Reflexology, level 3 Diploma course 1 00:06:00 2 00:02:00 3 00:01:00 4 00:03:00 6 00:02:00 Professional standards for Holistic therapists Professional Standards pt1 00:10:00 Professional Standards pt2 00:09:00 Professional Standards pt3 00:10:00 Professional Standards pt4 00:14:00 Professional Standards pt5 00:05:00 Professional Standards pt6 00:05:00 Professional Standards pt7 00:13:00 Professional Standards pt8 00:10:00 Professional Standards pt9 00:08:00 Professional Standards pt10 00:11:00 Professional Standards pt11 00:05:00 Reception and Consultation Part 1 00:11:00 Part 2 00:03:00 Part 3 00:04:00 Part 4 00:04:00 Part 5 00:08:00 Reflexology therapy background to practice 2 00:04:00 3 00:05:00 4 00:05:00 5 00:03:00 6 00:04:00 The foot maps and reflexes The Foot Maps; Plantar And Dorsal Aspects Explained. 00:05:00 The Solar Plexus Reflex 00:02:00 The Respiratory Reflex 00:02:00 The Heart Reflex 00:01:00 The Nose, Throat, Ears, Eyes, Sinus Reflex 00:01:00 The Digestive Reflex 00:02:00 The Urinary Reflex 00:01:00 The Endocrine And Spinal Reflex 00:03:00 Spinal Reflex 00:04:00 The Reproductive Reflex 00:06:00 Anatomy and physiology; the basics Introduction To Basic Anatomy And Physiology 00:01:00 Table Of Body Systems 00:04:00 The Spine 00:06:00 The Skeletal System 00:02:00 The Lower Legs And Feet 00:07:00 Conditions Of The Feet 00:06:00 The Skin 00:05:00 The Urinary System 00:05:00 The Digestive System 00:09:00 The Reproductive System 00:05:00 The Sensory System 00:08:00 The Lymphatic System 00:02:00 The Respiratory System 00:02:00 The Endocrine System 00:22:00 Background to Reflexology A Brief History Of Reflexology And Zone Therapy 00:04:00 What Is Reflexology And What It Is Not. 00:02:00 Body Zones 00:02:00 Zones And Mapping Your Own Feet 00:02:00 Reflexology; Foot Zones And Mapping - Addtional Information⦠00:07:00 Reflexology; Zones And Mapping - Additional Information. 00:07:00 Reflexology Techniques 00:04:00 Reflexology And Research 00:03:00 Reactions, Benefits And Aftercare Of Treatment. 00:14:00 Tradtional Reflexology Introduction To Traditional Reflexology Treatment 00:02:00 Professional Workspace 00:06:00 Introduction To The Process 00:02:00 Preparing The Feet For Treatment 00:05:00 Treatment 00:14:00 Contra-Actions To Treatment 00:08:00 After Care 00:09:00 Student assessment Anatomy And Physiology Self-Assessment Questions 00:01:00 Health, Safety And Security Self-Assessment. 00:02:00 Health, Safety And Security Self-Assessment. 00:02:00 Bonus lecture. Adding Crystals To Reflexology 00:03:00 Reflexology; Using Crystals To Balance Chakras 00:13:00 Reflexology Treatment With Foot Spa And Crystals 00:25:00 Spa Hot Stone Reflexology 00:06:00 Spa Hot Stone Reflexology33 00:08:00 Hot Stone Reflexology 00:13:00 Course Conclusion 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
The Diploma in Quality Assurance (QA) & Quality Management at QLS Level 5 course offers a profound journey into the world of quality management. This course is an ideal starting point for those aspiring to excel in the dynamic and essential field of QA and Quality Management. Beginning with an introduction to Quality Management, the course unfolds the complexities and intricacies of maintaining high standards in various business processes. It lays a foundation that is both comprehensive and accessible, ensuring learners grasp the core concepts and methodologies that define the field. As the course progresses, it delves into advanced topics such as Total Quality Management, Quality Measurement and Improvement, and Quality Control. These modules are designed to provide a deep understanding of how to assess, improve, and maintain quality in a business environment. Furthermore, the course includes specialised knowledge on understanding customer expectations, supply chain management, and an overview of Six Sigma and Lean methodologies. With a focus on practical application, students will explore the five principles of Lean, value and waste identification, Value Stream Mapping (VSM), and the principles of flow and pull. The latter modules cover the DMAIC (Define, Measure, Analyze, Improve, Control) approach in Six Sigma, culminating in an understanding of Quality Audits. This course is a blend of theoretical knowledge and practical insights, equipping learners with the tools to implement quality assurance and quality management strategies effectively. Learning Outcomes Comprehensive understanding of the foundations of Quality Management and its importance. Proficiency in Total Quality Management and Quality Control techniques. Ability to measure, analyze, and improve quality in various business processes. Skills in implementing Six Sigma and Lean methodologies for quality enhancement. Knowledge of conducting effective Quality Audits and understanding customer needs. Why choose this Diploma in Quality Assurance (QA) & Quality Management at QLS Level 5 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Diploma in Quality Assurance (QA) & Quality Management at QLS Level 5 course for? Aspiring quality assurance and quality management professionals. Business managers looking to implement quality improvement strategies. Operational and supply chain management professionals. Individuals aiming to gain expertise in Six Sigma and Lean methodologies. Professionals in any sector seeking to enhance their knowledge in quality control and assurance. Career path Quality Assurance Manager: £35,000 - £50,000 Quality Control Inspector: £20,000 - £30,000 Operational Excellence Manager: £40,000 - £55,000 Supply Chain Manager: £35,000 - £50,000 Lean Six Sigma Consultant: £45,000 - £60,000 Quality Auditor: £25,000 - £40,000 Prerequisites This Diploma in Quality Assurance (QA) & Quality Management at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Quality Management Introduction to Quality Management 00:27:00 Module 02: Total Quality Management Total Quality Management 00:18:00 Module 03: Quality Measurement and Improvement Quality Measurement and Improvement 00:28:00 Module 04: Quality Control Quality Control 00:14:00 Module 05: Understanding Customer Expectations and Needs Understanding Customer Expectations and Needs 00:16:00 Module 06: Supply Chain Management Supply Chain Management 00:20:00 Module 07: Overview Of Six Sigma Overview of Six Sigma 00:11:00 Module 08: Understanding Lean Understanding Lean 00:22:00 Module 09: The Five Principles of Lean The Five Principles of Lean 00:10:00 Module 10: Value and Waste Value and Waste 00:19:00 Module 11: Value Stream Mapping (VSM) Value Stream Mapping (VSM) 00:19:00 Module 12: The Principles of Flow and Pull The Principles of Flow and Pull 00:14:00 Module 13: The Define Phase The Define Phase 00:18:00 Module 14: The Measure Phase The Measure Phase 00:21:00 Module 15: The Analyze Phase The Analyse Phase 00:22:00 Module 16: The Improve Phase The Improve Phase 00:21:00 Module 17: The Control Phase The Control Phase 00:15:00 Module 18: Quality Audits Quality Audits 00:16:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00