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Course Overview Discover how to ensure that your organisation has the resources and products that it needs to work efficiently with this course on Process Mapping & Supply Chain. Organisations need guaranteed and sustainable access to supplies in order to be able to work effectively. Poor working partnerships can effectively destroy this. By following this training, you will know how to coordinate your inventories and transportation to achieve the best outcome for the customer and the company. This Operations Management tutorial provides you with all the techniques and strategies for creating the perfect working supply chain. You will be shown how to accurate map requirements for your business and your customers, leading to enhanced service delivery and operations. Using these principles, you will become skilled at supply chain management and know how to continually improve it to everyone's benefit. This best selling Process Mapping & Supply Chain has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Process Mapping & Supply Chain is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Process Mapping & Supply Chain is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Process Mapping & Supply Chain is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Process Mapping & Supply Chain, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Process Mapping & Supply Chain will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Process Mapping & Supply Chain to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Overview This comprehensive course on Flowchart Mapping will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Flowchart Mapping comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Flowchart Mapping. It is available to all students, of all academic backgrounds. Requirements Our Flowchart Mapping is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc Course Curriculum 4 sections • 23 lectures • 01:12:00 total length •Introduction: 00:02:00 •What is the purpose of this course?: 00:03:00 •What is process mapping?: 00:04:00 •What is a flowchart?: 00:02:00 •Pros vs. Cons of a flowchart: 00:07:00 •Flowchart icons: 00:02:00 •Scenario: 00:02:00 •Step 1: Identify the process: 00:02:00 •Step 1: Identify the process demonstration: 00:02:00 •Step 2: Identify the parameters: 00:04:00 •Step 2: Identify the parameters demonstration: 00:04:00 •Step 3: Identify start & end: 00:03:00 •Step 3: Identify start & end demonstration: 00:03:00 •Step 4: Identify the departments: 00:02:00 •Step 4: Identify the department's demonstration: 00:02:00 •Step 5: Identify the key steps: 00:02:00 •Step 5: Identify the key steps demonstration: 00:05:00 •Step 6: Identify the connecting steps: 00:02:00 •Step 6: Identify the connecting steps demonstration: 00:06:00 •Step 7: Identify the flow: 00:03:00 •Step 7: Identify the flow demonstration: 00:06:00 •Step 8: Validate the map: 00:02:00 •Step 8: Validate the map demonstration: 00:02:00
Highlights of the Course Course Type: Online Learning Duration: 1 hours 39 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about flowchart mapping Understand the core competencies and principles of flowchart mapping Explore the various areas of flowchart mapping Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert business professional or project manager Flowchart Mapping Basics Course Master the skills you need to propel your career forward in flowchart mapping. This course will equip you with the essential knowledge and skillset that will make you a confident business professional or project manager and take your career to the next level. This comprehensive flowchart mapping basics course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this flowchart mapping basics course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective flowchart mapping practice and equip you with the essential skills, confidence and competence to assist you in the flowchart mapping industry. You'll gain a solid understanding of the core competencies required to drive a successful career in flowchart mapping. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for business professional or project manager or for people who are aspiring to specialise in flowchart mapping basics. Enrol in this flowchart mapping course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive flowchart mapping basics course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this flowchart mapping basics can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This flowchart mapping basics course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This flowchart mapping basics course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This flowchart mapping basics course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:02:00 Fundamentals Of Process Mapping What is The Purpose of This Course 00:02:00 What is a Flowchart 00:02:00 Pros vs. Cons of a Flowchart 00:06:00 Flowchart Icons 00:01:00 Scenario Scenario 00:02:00 The Process To Build a Flowchart High Level Overview of the Process 00:01:00 Step 1: Identify the Process 00:02:00 Step 1: Identify The Process Demonstration 00:01:00 Step 2: Identify The Parameters Demonstration 00:04:00 Step 2: Identify The Parameters Demonstration 00:04:00 Step 3: Identify Start & End 00:03:00 Step 3: Identify Start & End Demonstration 00:02:00 Step 4: Identify The Departments 00:02:00 Step 4: Identify The Departments Demonstration 00:02:00 Step 5: Identify The Key Steps 00:02:00 Step 5: Identify The Key Steps Demonstration 00:04:00 Step 6: Identify The Connecting Steps 00:02:00 Step 6: Identify The Connecting Steps Demonstration 00:06:00 Step 7: Identify The Flow 00:03:00 Step 7: Identify The Flow Demonstration 00:05:00 Step 8: Validate The Map 00:02:00 Step 8: Validate The Map Demonstration 00:02:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Course Overview Discover the best techniques for analysing and improving every type of routine and procedure by exploring the contents of this Process Mapping: Toolkit. This training delivers a masterclass on the best strategies for analysis-driven strategies and provides the best templates for delivering high-quality process maps for any given business scenario. By taking part in this definitive Process Mapping course, you will be given professional tips and instructions for activity breakdowns and how to construct plans that eliminate waste, adding value to your business and activities. This tutorial provides the full learning curve from choosing the right kind of mapping to presenting a practical conclusion. The guidance given here will empower you to improve crucial processes at work and be able to deliver evidence for your suggestions and plans in the business. This best selling Process Mapping: Toolkit has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Process Mapping: Toolkit is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Process Mapping: Toolkit is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Process Mapping: Toolkit is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Process Mapping: Toolkit, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Process Mapping: Toolkit will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Process Mapping: Toolkit to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
You will learn about numerous process mapping tools that can be used to highlight areas for business process improvement and create an effective process mapping framework for the organisation. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Gain knowledge about the fundamental of process mapping Learn about lean six sigma and its toolkit Identify the benefits of lean six sigma Learn about the various process mapping tools Know how to integrate your learning into practical scenarios Understand the process of DMAIC and SIPOC Demonstrate various process mapping charts, maps and diagrams Process Mapping Training Course Overview This Process Mapping Training Course is ideal for project managers, business analysts and process mapping specialists, as well as for anyone who wants to gain skills and knowledge about process mapping. This course covers the fundamentals of process mapping and lean six sigma, as well as the benefits of lean six sigma and the toolkit. You will also learn how to integrate your learning into practical scenarios through real-life process mapping cases and demonstrate various process mapping charts, diagrams and maps. Upon successful completion of this Process Mapping Training Course, you will be able to use various process mapping tools and the lean sigma processes to demonstrate the flow of work within an organisation. Who should take this course? This Process Mapping Training Course is primarily aimed at: Project managers Process managers Business analysts Small business owners Process mapping specialists Business improvement professionals However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to gain comprehensive skills and knowledge about process mapping. Entry Requirements There are no academic entry requirements for this Process Mapping Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Process Mapping Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction What is The Purpose of This Course Lean Six Sigma: An Overview What is Lean Six Sigma DMAIC What are The Benefits of LSS & The Toolkit Scenario to Be Used to Explore The Tools Process Mapping Tools Introduction to Process Mapping Swim Lane Swim Lane: Demonstration Value Stream Map Value Stream Map: Demonstration SIPOC SIPOC: Demonstration Time Value Map Time Value Map: Demonstration Value Add Chart Value Add Chart: Demonstration Spaghetti Diagram Spaghetti Diagram: Demonstration Close Out Close Out Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
This course is designed to equip you with skills and knowledge about the entire flowchart mapping process. You will learn about the parameters, departments, key steps, and connecting steps including their demonstration. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Identify the purpose of flowchart mapping Recognise the pros and cons of flowcharts Gain knowledge about flowchart icons Understand the entire process of building a flowchart Know how to construct your own flowcharts that are clear and simple to read Learn to make flowcharts for extremely complicated tasks Flowchart Mapping Training Course Overview This Flowchart Course is ideal for team leaders, business analysts and flowchart mapping specialists, as well as for anyone who wants to learn about flowchart mapping. You will gain knowledge about the basics of flowchart mapping including the pros and cons of process mapping and flowchart icons. You will understand how to create flowcharts for even the most complicated business workflows using a variety of tools and strategies. Upon successful completion of this course, you will be able to advance your process flowchart mapping skills and develop into a more competent problem responder, which will help your company save even more time and money. Who should take this course? This Flowchart Course is primarily aimed at: Project managers Business analysts Team leaders Small business owners Flowchart mapping specialists Business improvement professionals However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to gain comprehensive skills and knowledge about flowchart mapping. Entry Requirements There are no academic entry requirements for this Flowchart Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Flowchart Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction Fundamentals Of Process Mapping What Is The Purpose of This Course What is a Flowchart Pros vs. Cons of a Flowchart Flowchart Icons Scenario Scenario The Process To Build a Flowchart What Is Process Mapping Step 1: Identify The Process Step 1: Identify The Process Demonstration Step 2: Identify The Parameters Step 2: Identify The Parameters Demonstration Step 3: Identify Start & End Step 3: Identify Start & End Demonstration Step 4: Identify The Departments Step 4: Identify The Departments Demonstration Step 5: Identify The Key Steps Step 5: Identify The Key Steps Demonstration Step 6: Identify The Connecting Steps Step 6: Identify The Connecting Steps Demonstration Step 7: Identify The Flow Step 7: Identify The Flow Demonstration Step 8: Validate The Map Step 8: Validate The Map Demonstration Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Overview This comprehensive course on Process Mapping : Toolkit will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Process Mapping : Toolkit comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Process Mapping : Toolkit. It is available to all students, of all academic backgrounds. Requirements Our Process Mapping : Toolkit is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 21 lectures • 01:12:00 total length •Introduction: 00:01:00 •What is the purpose of this course?: 00:02:00 •What is Lean Six Sigma?: 00:03:00 •DMAIC: 00:04:00 •What are the benefits of LSS & the toolkit?: 00:02:00 •Scenario to be used to explore the tools: 00:02:00 •Introduction to process mapping: 00:03:00 •Swim Lane: 00:04:00 •Swim Lane: Demonstration: 00:07:00 •Value Stream Map: 00:05:00 •Value Stream Map: Demonstration: 00:07:00 •SIPOC: 00:03:00 •SIPOC: Demonstration: 00:04:00 •Time Value Map: 00:03:00 •Time Value Map: Demonstration: 00:03:00 •Value Add Chart: 00:04:00 •Value Add Chart: Demonstration@@: 00:02:00 •Spaghetti Diagram: 00:04:00 •Spaghetti Diagram: Demonstration: 00:05:00 •Close out: 00:04:00 •Assignment - Process Mapping: Toolkit: 00:00:00
Course Information This course aims to empower you with the expertise to proficiently navigate process mapping and master the art of crafting Standard Operating Procedures (SOPs) within regulated environments. Whether you're engaged in activities that demand process improvement, continual enhancement, or SOP creation, this course offers invaluable insights tailored to your needs. It caters to individuals tasked with managing, documenting, and implementing processes and SOPs, irrespective of prior experience or skills. Our curriculum does not focus on specific software or approaches, focusing instead on fundamental principles and adaptable concepts applicable across diverse organisational landscapes. Benefits include: Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. This course is structured to encourage delegates to: Discuss and develop ideas Develop a practical approach for creating process maps and writing SOPs Understand how to use process maps in SOPs effectively Discuss how process mapping for preparing SOPs can be applied to process improvement for SOPs. Is this course for you? The course is designed for all those with responsibility for managing, documenting and implementing processes and SOPs. It assumes no prior experience or skills. The course does not recommend any specific software or approach, but explores the principles and ideas that can be applied in any organisation. What will you learn? Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. By the end of the course you will be able to: Create process maps and write clearer more concise SOPs Understand how to use process maps in SOPs effectively Understand how process mapping can be applied to process improvement and better SOPs. Tutors Tutors will be comprised of (click the photos for biographies): Laura Brown Director, Laura Brown Training and Development David Butler VP of Quality, Resolian Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introductions and Course Objectives Why Companies manage by process. 10:00 Exercise 1 - First Steps Mechanisms for process mapping, levels at which it can be applied, and the roles and responsibilities of process owners. 10:30 Exercise 1 - Feedback 10:45 Break 11:00 Mapping Processes The stages involved in mapping processes including how to construct a SIPOC chart. 11:45 Exercise 2 - Mapping A Process A first opportunity to practice your new process mapping skills. 12:30 Exercise 2 - Feedback 13:00 Lunch 14:00 Exercise 3 - Discussion of Options for Format, Structure and Layout What Makes A Good SOP? Discussion of options for format, structure, level of detail of SOPs and the use of process maps for SOP writing. A case study example of a good SOP which uses a flow chart/process map. 14:45 Exercise 3 - Feedback 15:00 Break 15:15 A Case Study example of a good SOP that uses a flow chart / process map 15:30 Exercise 4 Discussion of the content of an SOP using a Process Map 15:35 Exercise 4 - Feedback 15:45 Key Writing Considerations 16:15 Exercise 5 16:45 Exercise 5 - Feedback 17:00 Close of Day Day 2 09:00 Review of Day 1 09:15 Using Metrics Selecting and using metrics to monitor and improve processes. 10:00 Exercise 6 - Practice in Process Mapping Creating Process Maps from multi-source information. 11:00 Break 11:15 Exercise 6 - Feedback 11:45 Common Pitfalls Common problems and tips for good Process Mapping. 12:15 Demonstration of Process Mapping on a PC 12:45 Lunch 13:30 Exercise 7 - Mind Mapping 14:30 Exercise 7 - Feedback 15:00 Break 15:15 Exercise 8 - Using Process Maps to Write an SOP Applying your process mapping skills as part of writing an SOP 15:30 Exercise 8 - Feedback 15:45 Course Review and Follow-up 16:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. Development Level Learn
This is an incredibly practical programme which has been developed to enable participants to improve their memory skills. The session focuses on specific techniques that can be used to improve retention of information. It also introduces the principles of mind-mapping By the end of this programme participants will be able to: Explain how our brain processes and stores information Describe the difference between short-term and long-term memory Use specific techniques to improve retention Explain the principles of mind mapping Be able to use mind maps to plan and order information Each participant, no matter how poor they believe their memory to be, will by the close of the session have learnt techniques that enable them to memorise 53 items in a prescriptive order - a massive boost to their confidence in their memory skills. 1 An introduction to the brain's functions Introductory brain-training How the brain works Left / right brain function Short-term and long-term memory Barriers to a good memory 2 Memory techniques Tips and techniques for improving memory Basic word association Chaining and linking Touchstone techniques Use of mnemonics Memory hooks Remembering names 3 Maximising memory Minimising barriers The importance of sleep and diet Supplements which may affect memory 4 Mind-mapping Purpose and principles Creating a mind map Use of colour to delight the eye and tickle the brain How to use the output from a map