96 Manners courses in Manchester delivered Online

Reporting accidents at work is more than just good manners—it’s a legal requirement under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations). This CPD accredited RIDDOR Training course demystifies what needs reporting, when, how, and to whom—without the usual legal jargon-induced headaches. Whether you’re handling paperwork or simply wondering if slipping on a rogue grape in the staff kitchen qualifies, this course is your go-to guide. Tailored for managers, supervisors, and anyone responsible for incident documentation, the course breaks down the essentials with clarity and a healthy respect for deadlines. Learn the difference between a near miss and a notifiable event, understand what the HSE actually wants from you, and avoid the sort of fines that make your accountant weep. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Construction Worker profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 1: Health and Safety at Work and the Laws Module 2: Managing for Health and Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the RIDDOR Training - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this RIDDOR Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The RIDDOR Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our RIDDOR Training - CPD Accredited training.

The Understand Customers’ Needs and Online Behaviours course helps you connect with customers in a better way. You will learn how people think, act, and respond when they interact with businesses, especially online. The course covers communication skills, body language, and telephone manners, so you can give customers the best service. Whether you're selling something, helping someone, or just want to improve your customer skills, this course makes it easy. Course Curriculum ✓ Module 01: Basic Communication Skills ✓ Module 02: Advance Communication (I) ✓ Module 03: Advance Communication (II) ✓ Module 04: Telephone Etiquette ✓ Module 05: Body Language and Effective Communication Learning Outcomes Understand the basics of clear and polite communication. Learn advanced communication skills for real situations. Improve your listening and response techniques. Build strong customer relationships. Use telephone etiquette to make good impressions. Understand how to read and use body language. Respond better to online and in-person customer needs. Know what influences customer actions online. Handle different customer types with confidence. Communicate clearly and calmly under pressure. Who is this course for? This course is perfect for anyone who works with customers or wants to improve their communication. It’s great for people in sales, customer service, support, hospitality, or anyone who deals with clients online or by phone. If you want to understand people better and respond the right way, this course is for you. Eligibility Requirements You don’t need any past training to take this course. If you are willing to learn and improve how you talk and listen, you’re ready to begin. Career Path After finishing this course, you can work in many customer-focused roles. These include customer service advisor, support representative, sales assistant, call centre worker, or hospitality staff. You can also use these skills in marketing, retail, or any job that needs strong communication. (Learn more about this online course)

Overview of Admin, Secretarial & PA Training In today’s busy UK business world, skilled administrative staff are vital to keeping things running smoothly. The Admin, Secretarial & PA Training sector is a growing £2.8 billion industry, with over 1.2 million professionals working across the country. From large companies in London to smaller businesses in Manchester and Birmingham, trained administrative professionals are always needed. This Admin, Secretarial & PA Training course is designed to help motivated individuals become strong and reliable office support staff. Through this course, learners will study useful Admin, Secretarial & PA Training modules that include personal assistance, managing office tasks, and staying organised. You will also build important skills such as proper telephone manners, writing professional emails and letters, and handling daily responsibilities in a clear and efficient way. Topics like time management, clear communication, arranging meetings, and working with Excel and PowerPoint are all part of the training. These skills help learners stand out when applying for jobs. Admin, Secretarial & PA Training is a smart choice for those who want steady work and career growth. With admin roles growing by 15% every year and average pay around £35,000, this training can lead to rewarding job opportunities. Whether helping top managers or running a busy office, learners finish the course with all the important skills needed in today’s workplace. Learning Outcomes By the end of this Admin, Secretarial & PA Training course, learners will be able to: Provide strong personal assistant and administrative support Organise tasks and manage office work smoothly Answer calls and write emails or letters professionally Manage time well and communicate clearly with others Plan and arrange meetings while understanding body language Use Excel and PowerPoint to complete office jobs Who Is This Course For? This Admin, Secretarial & PA Training is ideal for: People changing careers who want to start in admin roles with a solid base in secretarial and office support School leavers or graduates who want to build important office skills like time management, business writing, and Microsoft Office before starting work Current admin workers wanting to learn more about meeting planning, organising work better, and improving communication Those returning to work after a break and needing to refresh their admin knowledge and learn new tools Small business owners who want to handle office work, client communication, and schedules on their own Process of Evaluation After studying the Admin, Secretarial & PA Training Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Admin, Secretarial & PA Training Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Career Path Completing this Admin, Secretarial & PA Training can lead to the following roles: Personal Assistant – £18,000 to £35,000 per year Administrative Assistant – £16,000 to £28,000 per year Office Manager – £22,000 to £40,000 per year Executive Secretary – £20,000 to £38,000 per year Reception Manager – £18,000 to £30,000 per year

Taking your dog’s walking experience to the next level doesn’t have to be a tug-of-war. Our Dog Training - Leash Training Course is designed to guide you through the essentials of creating calm, controlled, and enjoyable walks with your canine companion. Whether you have a lively pup who can’t resist pulling or an older dog needing a refresher, this course offers clear, expert advice to help you master leash manners from the comfort of your own home. With straightforward techniques and practical tips, you’ll learn how to encourage polite walking behaviour, reduce distractions, and strengthen your bond with your dog — all without stepping outside the digital classroom. Ideal for all breeds and ages, this course keeps things simple, effective, and just a bit cheeky, ensuring you and your furry friend can stroll with confidence and a smile. Learning outcomes: Understand the importance of dog leash training and its benefits for both the dog and its owner. Learn how to prepare for a walk with your dog, including selecting the right equipment and identifying potential hazards. Master the art of leash training, including teaching your dog to walk on a loose leash and avoid pulling. Learn effective recall training techniques to ensure your dog comes back to you when called. Develop an understanding of how to establish a positive relationship with your dog and become the pack leader. The Dog Leash Training course is a comprehensive program that covers everything you need to know about training your dog to walk on a leash. The curriculum is divided into five modules: In this module, you'll hear from people who have successfully trained their dogs using the methods taught in this course. You'll learn from their experiences and get motivated to start your own training journey. This module provides an overview of what you can expect to learn from this course. You'll understand the importance of dog leash training and the benefits of having a well-trained dog. This module focuses on preparing for the walk, including selecting the right equipment and identifying potential hazards. You'll also learn how to establish a positive relationship with your dog before the walk. In this module, you'll learn how to train your dog to walk on a loose leash and avoid pulling. You'll also get tips and tricks for dealing with common challenges, such as distractions and other dogs. The final module covers recall training techniques to ensure your dog comes back to you when called. You'll also receive a comprehensive e-book that covers all aspects of dog leash training. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Here are some potential options: Dog Trainer: £16,000 - £30,000 per year Dog Walker: £10 - £15 per hour Pet Sitter: £10 - £20 per hour Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

There’s no denying that puppies can be both heart-melting and hilariously unpredictable. From chewed-up slippers to surprise puddles on the carpet, early puppyhood can be quite the adventure. This online course is designed to help you steer that puppy energy in the right direction—using smart, consistent training techniques that actually work (and won’t require you to chase your dog around the house with a treat pouch). Whether you're new to dogs or brushing up after bringing home your third Labrador, this guide meets you where you're at. You’ll explore everything from essential commands and social habits to managing common behavioural quirks with patience and a touch of humour. Learn how to shape a pup’s early habits into a foundation of good manners—without ever needing to leave your sofa. No fluff, just the stuff that gets tails wagging and households running a bit more smoothly. Learning Outcomes: Upon completion of this course, learners will be able to: Select the right puppy for their lifestyle and needs Prepare their home for a new puppy and set them up for success Address common puppy problems and behaviour issues Train their puppy using positive reinforcement techniques Establish a healthy and positive relationship with their puppy The course on Dog Training - Train Puppies is designed to provide learners with essential knowledge and skills to train their puppies effectively. The curriculum covers a range of topics, including how to choose the right puppy, preparing for their arrival, and addressing common puppy problems. The course begins by exploring the importance of choosing the right puppy for one's lifestyle and needs. Learners will gain insights into puppy behavior and learn how to assess a puppy's temperament and personality to find the best match. The course also covers how to prepare for a new puppy's arrival, including creating a safe and comfortable space for them and introducing them to their new home. The course then moves on to address common puppy problems, such as potty training, chewing, barking, and jumping. Learners will learn effective techniques for addressing these problems using positive reinforcement training methods. The course also covers how to establish a healthy and positive relationship with one's puppy and maintain good behavior throughout their development. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path This course is ideal for those who are interested in training their own puppies or working in the pet industry. The following career paths are available: Pet Store Associate: £15,000 - £19,000 per year Dog Walker: £18,000 - £22,000 per year Pet Trainer: £20,000 - £25,000 per year Pet Groomer: £16,000 - £22,000 per year Pet Behaviourist: £25,000 - £30,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Talking respectfully and with good manners with people of other races - what does it take? Featuring respected educational psychologist and Associate working in Southwark - Marsha DouglasWe continue the #BLM conversation that needs to continue right now if we are all to be stronger, more respectful and inclusive.