12634 Manager courses in Westhoughton delivered Online

This Professional Certificate Course in The Roles, Functions and Actions of Destination Management Organisations provides a comprehensive overview of why destination management is essential, elucidating the roles of DMOs at both national and local levels. Participants will delve into common challenges faced by destination management organizations, gaining insights and skills crucial for effective destination planning and sustainable tourism practices. After the successful completion of the course, you will be able to learn about the following: Discuss the Historical Development of the Tourism and Hospitality Industry. Explain the Impact of Technological, Economic and Social Changes on the Development of the Tourism and Hospitality Industry. Assess the Contemporary Factors that will Affect the Future Development of the Tourism and Hospitality Industry. The Need for Destination Management. The Roles of Destination Management Organisations at National and Local Levels. The Common Issues Faced By Destination Management Organisations in a Tourist Destination. This Professional Certificate Course in The Roles, Functions and Actions of Destination Management Organisations offers a comprehensive understanding of why destination management is crucial, exploring the roles of Destination Management Organisations (DMOs) at both national and local levels. Participants will delve into the common challenges faced by DMOs in tourist destinations, gaining valuable insights and skills to address these issues effectively. This Professional Certificate Course in The Roles, Functions and Actions of Destination Management Organisations provides a comprehensive exploration of the necessity of destination management, examining the roles of DMOs at both national and local levels, and addressing the common challenges faced by these organizations in tourist destinations. Participants will gain practical insights and skills essential for effective destination planning and management. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. The Roles, Functions and Actions of Destination Management Organisations Self-paced pre-recorded learning content on this topic. The Roles, Functions And Actions Of Destination Management Organisations Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Tourism Professionals Destination Managers Marketing and Communications Specialists Government Officials in Tourism Departments Hospitality Industry Professionals Urban and Regional Planners Sustainable Tourism Advocates Travel and Tourism Entrepreneurs Event Planners and Organizers Students and Researchers in Tourism Studies Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course is designed to provide learners with an understanding of the importance of project evaluation in project management. It will equip learners with the knowledge and skills necessary to identify different project evaluation methods and their respective applications, create project evaluation criteria, and develop evaluation plans. This course will also introduce learners to various project evaluation tools and techniques and how they can be applied to real-world project scenarios. By the end of the course, learners will have developed a deep understanding of the role of project evaluation in project management and be equipped to apply the skills and knowledge acquired to evaluate projects effectively. Learning Outcomes: Understand the importance of project evaluation in project management. Identify the different project evaluation methods and their respective applications. Learn how to create project evaluation criteria and develop evaluation plans. Understand the process of collecting and analyzing project data. Learn how to interpret and use project evaluation results to inform decision-making. Identify and mitigate potential challenges and limitations in project evaluation. Apply project evaluation tools and techniques to real-world project scenarios. The aim of this course is to provide learners with an understanding of the various project evaluation tools and techniques used in project management. By the end of this course, learners will be equipped with the knowledge and skills necessary to evaluate project performance, identify areas for improvement, and make data-driven decisions to enhance project success. The aim of this course is to provide learners with an understanding of the various project evaluation tools and techniques used in project management. By the end of this course, learners will be equipped with the knowledge and skills necessary to evaluate project performance, identify areas for improvement, and make data-driven decisions to enhance project success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Project Evaluation Tools and Techniques This course aims to teach learners the various project evaluation tools and techniques used in project management. Project Evaluation Tools and Techniques Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Project managers. Business analysts. Team leaders. Senior executives. Project coordinators. Quality assurance professionals. Anyone involved in project management. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Gain expertise in family support and domestic abuse intervention with our CPD certified Family Support Diploma. Prepare to make a positive impact in vulnerable families' lives

This course is designed to cover the framework of international cooperation in the fight against financial crimes. The course provides insight into various international platforms involved in this global effort, including the European Union, the United Nations, and the FATF. From this perspective, the course covers multiple topics, including market abuse and market manipulation, corruption, and money laundering. Also, the course presents an analysis on various global financial crime risk management challenges. After the successful completion of this course, the learner will be able to; Understand the framework of international cooperation in the fight against financial crimes. Understand the European Union anti-money laundering regulatory landscape. Understand The united nations' anti-money laundering regulatory landscape. Reflect on The EU Market abuse regulation. Understand the intergovernmental anti-money laundering regulatory landscape. Reflect on various global financial crime risk management challenges. This course is designed to cover the framework of international cooperation in the fight against financial crimes. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Global Framework Of The Fight Against Financial Crimes Self-paced pre-recorded learning content on this topic. QUIZ: Understanding Global Framework Of The Fight Against Financial Crimes Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. Compliance specialists Compliance officers Financial advisors and managers Banking professionals Accountants Real estate agents Insurance professionals Legal advisors. Law practitioners. Contract specialists. Legal officers. Contract managers. Business developers. Law lecturers. Business lecturers. Legal and business researchers. Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Getting Started Fast-track your journey to becoming a transformative leader through the MBA Advanced Entry route. This route is designed to expedite your progress towards impactful leadership roles. An MBA is a significant milestone for senior managers and aspiring directors, as it combines essential theoretical knowledge with practical skills needed to lead teams and achieve tangible results effectively. Typically pursued after gaining several years of professional experience, an MBA offers numerous benefits, such as enhanced career prospects, a high professional reputation, and an expanded business network. The programme provides access to a global network, a diverse student community, promising career opportunities, and a rigorous academic curriculum. The MBA Advanced Entry route is tailored for individuals with relevant hands-on management experience, a recognised Postgraduate Diploma (PgD) in management, or a comparable qualification. The programme is designed for individuals aspiring to advance their careers in senior management.  It comprises two key components: the Research Methods module and the Consultancy Project Report. The Research Methods module begins with Induction and Research Methods webinars, allowing students to finalise their project research proposals. On the other hand, the Consultancy Project Report module offers an opportunity to explore a specific area of interest within an organisational context. The module emphasises independent thought, continuous learning, and critical reflection. Students must produce a Consultancy Project Report that provides a practical and realistic solution to a strategic business challenge supported by theoretical and conceptual analysis. The MBA Advanced Entry is delivered by the London Graduate School and awarded by the University of Buckingham. School of Business and Technology London partners with the London Graduate School to promote this programme. Throughout the programme, students receive support from the academic team, including a dedicated supervisor to guide them through the Consultancy Project Report module. The MBA Advanced Entry route typically takes 6 to 9 months to complete. Upon successful completion, students are awarded the degree of Master of Business Administration from the University of Buckingham. They also have the option to attend the graduation ceremony held in the UK, commemorating their achievements. The programme aims to provide students with comprehensive support and valuable opportunities for personal and professional growth, ensuring they make the most of their investment in their future. About Awarding Body Buckingham is unique. It is the only independent University in the UK with a Royal Charter and probably the smallest, with around 2,700 students (approx 1,600 on campus). The University campus is well known for being one of the most attractive locations in the region. The Great Ouse River, home to much wildlife, winds through the heart of campus. Each student mixes with over 100 other different nationalities, so being at Buckingham is just like being in a mini global village. These contacts, acquaintances and friendships carry on long after life at Buckingham is over. Ranked Top 10 for Student Satisfaction Ranked Top 10 for Graduate Prospect Recognised by World Education Services (WES) OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes. Regulated by ofqual.gov.uk Recognised by World Education Services (WES) Assessment Assignments and Projects No Examinations Entry Requirements To be eligible for the MBA Advanced Entry route, you must meet the following criteria: OTHM Level 7 Diploma in Strategic Management and Leadership A Bachelor's degree or an equivalent higher qualification. Submission of a copy of your valid photo ID to verify your identity. A well-crafted Statement of Purpose outlining your motivations, career aspirations, and reasons for pursuing the MBA Advanced Entry route. An updated Curriculum Vitae (CV) demonstrating a minimum of two years of work experience at the graduate level, either in a managerial or professional capacity. By meeting these application requirements, you will take the initial steps towards joining the MBA Advanced Entry programme, enabling you to enhance your managerial and leadership skills significantly. English Requirements A pass in English at the A level. Completion of a Bachelor's degree programme conducted and assessed in English. An overall score of 6.5 or higher in the International English Language Testing System (IELTS) with a minimum score of 6.0 in each component. A Test of English as a Foreign Language (TOEFL) score of 72 or higher, with a minimum of 18 in reading, 17 in listening, 20 in speaking, and 17 in writing. This includes scores from the Home Edition of TOEFL. In addition to the requirements above, all applicants must participate in a live virtual interview with a staff member from the London Graduate School. Progression An MBA graduate can pursue a fruitful career in many industries. MBA can open career opportunities in various sectors such as banking and financial services, investment banking, management consulting, insurance, hospitality, media, information technology (IT) and marketing. An MBA is often a pathway to promotion or a career change as you will gain a professional reputation and develop essential skills in the sector you choose to pursue. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MBA Advanced Entry Programme Structure Research Methods Consultancy Project Report Delivery Methods The MBA Advanced Entry delivered by London Graduate School, awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

***Beyond the Numbers: Building Financial Intelligence for Non-Finance Managers*** Did you know a recent study by the Chartered Management Institute (CMI) revealed that 72% of managers outside of finance felt they lacked confidence in understanding financial statements? This can hinder effective decision-making across the organization. Finance for Non-Finance Managers is a comprehensive online course designed to bridge this knowledge gap. This course equips you with the financial acumen needed to thrive in today's business environment. Learning Outcomes: By the end of this comprehensive "Finance for Non-Finance Managers" course, you will be able to: Demystify financial statements and understand their key components. Interpret financial data to assess an organization's financial health. Develop budgeting and forecasting skills to make informed financial decisions. Evaluate the impact of pricing strategies on profitability. Identify and manage financial risks to ensure organizational stability. Communicate effectively using financial terminology. Key Highlights of the Finance for Non Finance Managers course: Lifetime access to Finance for Non Finance Managers course materials Full tutor support is available from Monday to Friday with the Finance for Non Finance Managers course Gain a complete understanding of Finance for Non Finance Managers course Accessible, informative Finance for Non Finance Managers learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Finance for Non Finance Managers This Finance for Non-Finance Managers course is divided into ten easy-to-understand modules, each focusing on a crucial aspect of financial literacy. Module 1: Importance of Good Financial Information This module establishes the foundation, highlighting the importance of accurate and timely financial information for effective decision-making in any organization. Module 2: Financial Information Every Organisation Needs We'll delve into the essential financial information that every organization needs to track and understand, equipping you to identify the data most relevant to your role. Module 3: The Balance Sheet: Basic Summary of Value and Ownership Master the core elements of the balance sheet, gaining insights into an organization's assets, liabilities, and net worth. Module 4: Profit and Loss Accounts Learn to interpret the profit and loss account, a key indicator of an organization's financial performance over a specific period. Module 5: Cash Flow Statement We'll explore the cash flow statement, understanding how an organization generates and uses cash, crucial for maintaining financial stability. Module 6: Understanding Budget This module equips you with the skills to develop and manage budgets, ensuring efficient allocation of resources and achieving financial goals. Module 7: Pricing and Financing Gain insights into pricing strategies and how they impact profitability. We'll also explore different financing options available to organizations. Module 8: Cost Management Learn effective cost management techniques to optimize resource utilization and improve profitability. Module 9: Methods for Measuring Your Organisation's Financial Performance Discover key financial ratios and metrics used to assess an organization's financial health, performance, and solvency. Module 10: Risk and Risk Management We'll explore various financial risks faced by organizations and strategies to mitigate them, ensuring long-term sustainability. Curriculum Breakdown of the Finance for Non Finance Managers Course Module 01: Importance of Good Financial Information Module 02: Financial Information Every Organisation Needs Module 03: The Balance Sheet: Basic Summary of Value and Ownership Module 04: Profit and Loss Accounts Module 05: Cash Flow Statement Module 06: Understanding Budget Module 07: Pricing and Financing Module 08: Cost Management Module 09: Methods for Measuring Your Organisation's Financial Performance Module 10: Risk and Risk Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Finance for Non-Finance Managers course is ideal for: Managers from all departments seeking to enhance their financial literacy. Professionals seeking career advancement into leadership roles. Business owners who want to make informed financial decisions. Entrepreneurs looking to understand the financial health of their ventures. Anyone interested in gaining a solid foundation in financial concepts. Requirements To enrol in this Finance for Non-Finance Managers course, all you need is a basic understanding of the English Language and an internet connection. Career path Finance for Non-Finance Managers can unlock exciting career possibilities, including: Promotion to senior management positions. Transitioning into a finance-related role. Launching your own successful business venture. Gaining a competitive edge in the job market. Improving your overall business acumen. Making impactful contributions to your organization's financial success. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Master financial ratio analysis and enhance your decision-making skills with our specialized course. Learn to interpret financial statements, assess company performance, and make informed business decisions. Gain practical insights into key financial ratios and their implications for profitability, liquidity, and solvency. Whether you're a business owner, manager, or aspiring analyst, this course equips you with the tools to analyze financial data effectively and drive strategic decision-making.

The Essential Guide for Anyone Considering Not Getting Help Less than 1% of businesses looking for equity funding actually get it. There are several reasons for this; all relating to the following: Not knowing what an investor is looking for Not knowing how an investor likes to be approached Wasting time with irrelevant information Having an unrealistic proposal/valuation Not protecting your business before approaching investors Not being pitch-ready Trying to avoid difficult questions by changing the topic Not knowing what those difficult questions are Not seeking professional advice before taking the plunge Having interviewed investors, fund managers, Venture Capitalists and Family Office's I have compiled a must-do list for anyone who is thinking of approaching an investor for funding. If you want any chance of being a part of the less than 1% of businesses to attract equity investment: you must prepare properly or be incredibly lucky. This course is that preparation for anyone considering seeking equity investment for their company/idea, through a set of short, simple to do steps that you must consider before seeking investment. About me: Since 2013 I have trained people in pitching for investment and sat on over 100 investor panels for companies seeking investment. This content is the result of watching those pitches and talking with hundreds of other investors about what really works, and the basic mistakes that most people make when seeking investment.

Duration 2 Days 12 CPD hours This course is intended for Professionals desiring to improve working relationships and maximize cooperation and productivity will benefit from this course. Overview After completing this workshop, students will be able to: Describe the importance of effective work relationships Identify the interdependencies between you and your colleagues Communicate effectively to create rapport and connect with others Identify and maintain your network of professional relationships Develop collaborative, trust-based relationships that achieve meaningful results In the interdependent workplace, we rely on each other to get things done. A professional network isn?t something we can take for granted ? mapping work relationships can be a complex task and understanding different behavioral styles takes effort - but it pays off! Good working relationships means more than just reducing conflict and misunderstandings. It also means building trust, increasing influence, and benefitting from the knowledge and advice of co-workers and senior managers. This workshop will help you develop relationship building skills so you can communicate who you are, what you need, and why you need it in a way that builds trust, respect, and a professional reputation. The Importance of Work Relationships Expectations of Work Relationships The Value of Relationships Effects of Work Relationships Mapping Your Work Relationships A Network of Relationships Mapping Work Relationships Languages of Appreciation Identifying Interdependencies Clarifying Purpose Systems Thinking Analyzing Independencies Bridging Work Styles Understanding Behavioral Styles Strengths and Trouble Spots Bridging Different Styles Building Your Network Relationships, Communication, and Results Networking Principles Reputation Management Collaborating For Success Understanding Personalities Aspects of Trust Recognizing Blind Spots Additional course details: Nexus Humans Building Successful Work Relationships (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Building Successful Work Relationships (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Facilities Management Diploma Overview The entire training course for facilities managers, coordinators, and administrators is called the Facilities Management Diploma. It looks at the obligations, basic competencies, and tasks necessary to succeed in the workplace. With the knowledge and skills you get from our diploma programme in facilities management, you will be able to manage the operations and productivity of services, improve workplace safety and health, and much more. In addition, it offers training in quality project management and detailed instructions for drafting a quality management plan. Your comprehension of sustainable facility management, business development, succession planning, lease purchase and vendor management, and HR management will also grow as a result of this. Why You Should Choose Facilities Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Facilities Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Facilities Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Facilities Management Diploma Module 01: Introduction to Facility Management Introduction to Facility Management 00:25:00 Module 02: Space Management Space Management 00:21:00 Module 03: Managing Workplace Services Managing Workplace Services 00:30:00 Module 04: Human Resource and Contract Management Human Resource and Contract Management 00:22:00 Module 05: Lease Purchase and Vendor Management Lease Purchase and Vendor Management 00:24:00 Module 06: Health and Safety at Work Health and Safety at Work 00:22:00 Module 07: Sustainable Facility Management Sustainable Facility Management 00:15:00 Module 08: Maintenance and Repairs Maintenance and Repairs 00:18:00 Module 09: Project Management Project Management 00:19:00 Module 10: Business Development and Succession Planning Business Development and Succession Planning 00:25:00