• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

12634 Manager courses in Northwich delivered Online

Operations Management & Quality Assurance (QA) Manager - CPD Certified

4.7(47)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This Operations Management & Quality Assurance (QA) Manager Bundle To Overcome Your Challenges! 6 in 1 Operations Management & Quality Assurance (QA) Manager Bundle Improve your knowledge and enhance your skills to succeed with this Operations Management & Quality Assurance (QA) Manager bundle. This Operations Management & Quality Assurance (QA) Manager bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Operations Management & Quality Assurance (QA) Manager Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Operations Management Course 02: Quality Assurance (QA) Manager Course 03: Compliance Officer Training Level 3 Course 04: Transport and Logistics Management Course 05: Purchasing & Procurement Course 06: Material Management All the courses under this Operations Management & Quality Assurance (QA) Manager bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Operations Management & Quality Assurance (QA) Manager bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Operations Management & Quality Assurance (QA) Manager bundle, you can achieve your dreams and train for your ideal career. This Operations Management & Quality Assurance (QA) Manager bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Operations Management & Quality Assurance (QA) Manager? All-in-one package of 6 premium courses' Operations Management & Quality Assurance (QA) Manager bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Operations Management & Quality Assurance (QA) Manager Bundle 24/7 Tutor Support available with this Operations Management & Quality Assurance (QA) Manager Bundle Start your learning journey straightaway! This Operations Management & Quality Assurance (QA) Manager's curriculum has been designed by Operations Management & Quality Assurance (QA) Manager experts with years of Operations Management & Quality Assurance (QA) Manager experience behind them. The Operations Management & Quality Assurance (QA) Manager course is extremely dynamic and well-paced to help you understand Operations Management & Quality Assurance (QA) Manager with ease. You'll discover how to master the Operations Management & Quality Assurance (QA) Manager skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Operations Management & Quality Assurance (QA) Manager bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Operations Management & Quality Assurance (QA) Manager bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Operations Management & Quality Assurance (QA) Manager bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Operations Management & Quality Assurance (QA) Manager - CPD Certified
Delivered Online On Demand25 hours
£40

Marketing Manager

4.7(160)

By Janets

The Marketing Manager Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Marketing Manager Course consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Understanding the Talk Understanding the Talk 00:11:00 Module 02: Getting Prepared to Make the Call Getting Prepared to Make the Call 00:08:00 Module 03: Creative Openings Creative Openings 00:08:00 Module 04: Making Your Pitch Making Your Pitch 00:11:00 Module 05: Handling Objections Handling Objections 00:10:00 Module 06: Sealing the Deal Sealing the Deal 00:11:00 Module 07: Following Up Following Up 00:14:00 Module 08: Setting Goals Setting Goals 00:10:00 Module 09: Managing Your Data Managing Your Data 00:10:00 Module 10: Using a Prospect Board Using a Prospect Board 00:11:00 Module 11: What is Marketing? What is Marketing 00:10:00 Module 12: Common Marketing Types (I) Common Marketing Types (I) 00:07:00 Module 13: Common Marketing Types (II) Common Marketing Types (II) 00:08:00 Module 14: The Marketing Mix The Marketing Mix 00:07:00 Module 15: Communicating the Right Way Communicating the Right Way 00:07:00 Module 16: Customer Communications Customer Communications 00:07:00 Module 17: Marketing Goals Marketing Goals 00:07:00 Module 18: The Marketing Funnel The Marketing Funnel 00:07:00 Module 19: Marketing Mistakes (I) Marketing Mistakes (I) 00:08:00 Module 20: Marketing Mistakes (II) Marketing Mistakes (II) 00:08:00 Mock Exam Mock Exam - Marketing Manager 00:20:00 Final Exam Final Exam - Marketing Manager 00:20:00 Assignment Assignment - Marketing Manager 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Marketing Manager
Delivered Online On Demand3 hours 40 minutes
£25

Project Manager's Starter Kit

By OnlinePMCourses

So, the Project Manager's Starter Kit features our Project Management Fundamentals course. Four straightforward videos built around the same four-stage as all our core programs. Take a look...

Project Manager's Starter Kit
Delivered Online On Demand
£19

Transport Planning Manager

4.7(160)

By Janets

Register on the Transport Planning Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Transport Planning Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Transport Planning Manager Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Transport Planning Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Transport Management Introduction to Transport Management 00:18:00 Module 02: Transport Management Systems (TMS) Introduction to Transport Management 00:18:00 Module 03: Transportation Management Strategy Transport Management Systems (TMS) 00:19:00 Module 04: Road Freight Transport Laws and Permits Transportation Management Strategy 00:38:00 Module 05: Rail and Transport Management Road Freight Transport Laws and Permits 00:33:00 Module 06: Transport Management for Ports and Inland Waters Rail and Transport Management 00:28:00 Module 07: Transport Management for Airlines Transport Management for Airlines 00:23:00 Module 08: Trends, Challenges and Best Practice in Transport Management Trends, Challenges and Best Practice in Transport Management 00:24:00 Module 09: Transport Management and Health and Safety Transport Management and Health and Safety 00:31:00 Module 10: Introduction to Logistic Management Introduction to Logistic Management 00:28:00 Module 11: Planning Framework for Logistics Planning Framework for Logistics 00:32:00 Module 12: Customer Service and Logistics Customer Service and Logistics 00:33:00 Mock Exam Mock Exam- Transport Planning Manager 00:20:00 Final Exam Final Exam- Transport Planning Manager 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Transport Planning Manager
Delivered Online On Demand6 hours 5 minutes
£25

Compliance Manager Diploma

4.3(43)

By John Academy

Description This Compliance Manager Diploma is designed for all organizations that wish to improve Compliance Management, which is the core element of a functioning management system. Being able not only to monitor but to manage compliance in your organisation constitutes one of the building blocks to guarantee an effective implementation of a management system as required regulations for any aviation organization. The Compliance Manager Diploma will provide you with a deep understanding of aviation related requirements for a Compliance Management System including requirements related to documentation, audit techniques, reporting and management of records. Furthermore it will provide you with guidance on how to ensure your Compliance Management will cooperate with your SMS and how to verify the functionality and regulatory compliance of your SMS. Through the course you will receive both the theoretical background and the tools and practical knowledge needed to successfully implement and operate Compliance Management to strengthen your Management System. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Compliance Manager Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Compliance Manager Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Compliance Manager 00:30:00 Compliance Management System 00:30:00 The Compliance House 00:30:00 Compliance and Auditing 00:30:00 Compliance and Ethics 00:30:00 Module: 02 Understanding Risk 00:30:00 Risk Management Activities 00:05:00 Assessing Risk 00:15:00 Responding to Risks 00:15:00 Resourcing Controls 00:05:00 Reaction Planning 00:15:00 Reporting and Monitoring 00:15:00 Module: 03 Information Security Risk Management 00:30:00 Risk Management 00:30:00 Risk Reporting and Communication 00:30:00 External and Internal Factors 00:30:00 Strategic Risk Management 00:15:00 Risk Analysis and Assessment 00:45:00 Enterprise Risk Management (ERM) 00:45:00 Module: 04 The Role And Responsibilities of a Security Officer 00:30:00 Security Management Governance 00:15:00 The Basics Of Security Management 00:15:00 Security Management Planning And Implementing 00:15:00 How to Build a Security Management Team 00:15:00 Assessment Assignment - Compliance Manager Diploma 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Compliance Manager Diploma
Delivered Online On Demand9 hours 25 minutes
£25

Business Development Manager

4.5(3)

By Studyhub UK

Step into the dynamic world of business management with our 'Business Development Manager' course, where your journey to corporate success begins. Picture yourself as a strategist, innovator, and leader - this course is the first step on that transformative path. From the outset, you'll dive into the essentials of business management and analysis, setting a solid foundation for your ascent. As you progress, the modules will unfold the intricacies of strategic analysis, product scope, and the art of successful business development. Imagine orchestrating business processes, driving performance to new heights, and skilfully managing both cash and credit. This course offers you the tools to do just that. Furthermore, it delves into the vital realms of risk management and recovery, ensuring you're equipped to navigate the unpredictable tides of business. As you reach the concluding modules, a comprehensive understanding of both business and employment law will arm you with the knowledge to not only succeed but excel in the field of business management. Learning Outcomes Acquire foundational skills in business management and analysis. Develop strategies for product scope and business development. Master business process and performance management. Gain proficiency in managing financial aspects and risk. Understand the legal frameworks within business and employment law. Why choose this Business Development Manager course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Business Development Manager course for? Budding business development managers. Entrepreneurs seeking structured business management knowledge. Corporate professionals aiming for career advancement. Individuals transitioning to managerial roles. Graduates focusing on a career in business management. Career path Business Development Manager - £30,000 to £55,000 Strategic Business Analyst - £35,000 to £50,000 Process Improvement Manager - £40,000 to £60,000 Financial Risk Manager - £45,000 to £70,000 Corporate Lawyer - £50,000 to £80,000 Human Resources Manager - £35,000 to £55,000 Prerequisites This Business Development Manager does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Development Manager was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction To Business Management Introduction to Business Management 00:25:00 Module 02: Introduction To Business Analysis Introduction to Business Analysis 00:14:00 Module 03: Strategic Analysis And Product Scope Strategic Analysis and Product Scope 00:28:00 Module 04: Business Development And Succession Planning Business Development and Succession Planning 00:24:00 Module 05: Business Process Management Business Process Management 00:44:00 Module 06: Performance Management Performance Management 00:18:00 Module 07: Management Of Cash And Credit Management of Cash and Credit 00:19:00 Module 08: Managing Risk And Recovery Managing Risk and Recovery 00:26:00 Module 09: Understanding Business Law Understanding Business Law 00:20:00 Module 10: Employment Law Employment Law 00:24:00 Mock Exam Mock Exam - Business Development Manager 00:20:00 Final Exam Final Exam - Business Development Manager 00:20:00

Business Development Manager
Delivered Online On Demand4 hours 42 minutes
£10.99

The Practical Manager

4.9(9)

By Sterling Training

You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively

The Practical Manager
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

The Modern Manager's Survival Guide - Virtual Workshop

By Happy Human Training

Are you a manager? Have you got pressures and challenges you're not entirely sure how to handle? Are you short of time and even shorter on energy? Would you like a little support, just for you? Look no further! Come and join us for a day of exploration and discussion that blends cutting edge insights with plain old common sense and looks to restore a little calm and confidence to your world.

The Modern Manager's Survival Guide - Virtual Workshop
Delivered OnlineFlexible Dates
£75

Quality Assurance Manager

4.7(160)

By Janets

Register on the Quality Assurance Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Quality Assurance Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Quality Assurance Manager Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Quality Assurance Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Concept of Quality Concept of Quality 00:18:00 Key Terms 00:32:00 Categories 00:20:00 Customer Input to Quality Customer Input 00:10:00 Plan Quality Plan Quality 00:07:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Quality Control Control Charts 00:10:00 Sampling 00:11:00 Six Sigma Six Sigma 00:07:00 The Steps 00:09:00 The 6 Six Sigma Challenges 00:05:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Quality Assurance Manager
Delivered Online On Demand2 hours 27 minutes
£25

Customer Service Manager

4.7(160)

By Janets

The Customer Service Manager course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Customer Service Manager course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Customer Service Manager WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00 Assignment Assignment - Customer Service Manager 6 days, 3 hours Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Customer Service Manager
Delivered Online On Demand7 days
£25