12881 Manager courses in Linlithgow delivered Online

Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Management of Value (MoV®) Practitioner: In-House Training This interactive MoV® Practitioner course provides a modular and case-study-driven approach to learning Management of Value (MoV). The core knowledge is structured and comprehensive; and well-rounded modules cover the methodology and various techniques. A case study is used to help appreciate the relevance of MoV in its practical application. What you will Learn The MoV Practitioner Course prepares you for the MoV Practitioner exam. Individuals certified at the MoV Practitioner level will be able to: Apply Management of Value (MoV) principles, processes and techniques, and advocate the benefits of this application appropriately to the senior Management. Develop a plan of MoV activities for the whole lifecycle of small and large projects and programs. Plan an MoV study, tailoring it to particular projects or programs and developing practical study or workshop handbooks as required. Understand and articulate value in relation to organizational objectives. Prioritize value drivers using function analysis and use these to demonstrate how value might be improved. Quantify monetary and non-monetary value using the Value Index, Value Metrics and the Value for Money ratio. Describe and comment on the application of various techniques relevant to MoV. Monitor improvements in value realized throughout a project lifecycle and capture learning which can be transferred to future projects. Offer suggestions and guidance about embedding MoV into an organization, including policy issues, undertake a health check, assess maturity and competence, and provide guidance on typical roles and responsibilities. Understand and articulate the use of MoV within other Best Management Practice methods and its contributions to them Benefits of Taking This Course Upon successful completion of this course, you will be able to: Organise and contribute constructively to a Management of Value (MoV) Study Demonstrate a knowledge of MoV principles, processes, approach, and environment Analyse a company, programme or project to establish its organisational value includes identification and weighting of Value Drivers Pass the AXELOS Practitioner Examination Function Analysis Customer FAST Diagram Value Tree Development Weighting Attributes Paired Comparisons Developing a Value Profile Developing a Value Index Value for Money Ratio Stimulating Innovation Value Engineering Option Evaluation and Selection Evaluation Matrix Value and Value for Money Timing and Planning Teams and Stakeholders MoV in the Organization Integrating with Best Management Practice Relationship between Process and Approach

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

This course aims to provide an in-depth understanding of the key concepts of organizational culture, values, and norms, including their dimensions, impact on management and diversity, and how they relate to integrity, communication, hierarchy, and ethics. Students will also explore the effects of macro-culture, social influence, and the COVID-19 pandemic on organizational culture and norms, focusing on Japanese culture. After the successful completion of the course, you will be able to learn about the following, Organizational Culture: Structure & Faces of Organizational Culture. Dimensions & Macro Culture. Cultural integrity & Cross Culture. Impact on management & Energetic awareness. Diversity & Incline, External Adaptation and Internal Integrity. Organizational Values: Communication & Hierarchy. Impact on organizational Success & Value congruence. Japanese Culture. Organizational Norms: Overview of organizational Norms. Integrity Ethics. Covid-19 Impact. Organizational Norm Theory. Society Context & Social Influence. This course aims to provide an in-depth understanding of the key concepts of organizational culture, values, and norms, including their dimensions, impact on management and diversity, and how they relate to integrity, communication, hierarchy, and ethics. Students will also explore the effects of macro-culture, social influence, and the COVID-19 pandemic on organizational culture and norms, focusing on Japanese culture. This course aims to provide an in-depth understanding of the key concepts of organizational culture, values, and norms, including their dimensions, impact on management, and diversity, and how they relate to integrity, communication, hierarchy, and ethics. Students will also explore the effects of macro-culture, social influence, and the COVID-19 pandemic on organizational culture and norms, with a focus on Japanese culture. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Organisational Behaviour Culture & Values Self-paced pre-recorded learning content on this topic. Organizational Behaviour Culture and Values Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Organizational Development Consultant Culture and Diversity Specialist Human Resources Manager Corporate Trainer Change Management Analyst Leadership Coach Employee Engagement Manager Talent Management Specialist Organizational Psychologist Diversity and Inclusion Coordinator Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

ICA International Diploma in Governance, Risk and Compliance New technologies are changing the role of a compliance professional. Fintech and Regtech are now embedded in compliance lexicon, but what do the terms mean, and what are the practical impacts, both positive and negative, that we need to understand and manage? The ICA International Diploma in Governance, Risk and Compliance helps you to answer these questions and apply the answers directly within your organisation. Gain a broad understanding of the regulatory environment as well as the specialist skills and knowledge to be able to identify and manage key regulatory risks today and in the future. Get to grips with the nuances of the regulatory environment and the impact to your organisation. Understand why promoting a positive compliance culture is not just good for compliance but good for business. Explore how to maximise the benefits of emerging technologies. Develop your inter-personal skills so you can be the best Compliance Manager. Learn from the experiences of compliance professionals from other firms and sectors and share ideas. This governance, risk and compliance course is awarded in association with Alliance Manchester Business School, the University of Manchester. Benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate Completion of this training course will provide participants with the following professional qualification: ICA Diploma in Governance, Risk and Compliance. In addition, participants will be entitled to use the following designation 'Dip (Comp).' These qualifications are awarded in association with Alliance Manchester Business School, the University of Manchester. What will you learn? Understanding governance, risk and regulatory compliance Why we need to understand the regulated environment Why are governance and culture essential for effective regulatory compliance risk management? The role of the compliance department and the compliance professional Risk management as the key to effective compliance Case Studies

The Master of Business Administration (MBA) is a prestigious postgraduate qualification that is highly valued by leading employers. It can boost your salary, increase your professional reputation and expand your networking opportunities. If you're a graduate with some business experience and ambitions for a high-flying career, studying for an MBA could be just what you need to make the next step. Our MBA 18 months programme equips you to think logically, laterally and independently through 2 stage intensive, immersive, and challenging programme. With the advantage of studying on the job, anytime and anywhere, you get Cost Advantage and same degree which is given to full time students at the University Campus. The programme is not just an academic course. By exploring and examining real-life business problems to work on and solve, you enhance your own understanding of how a business works. We take a strategic perspective on business and management that helps you develop the skills to contribute to the major business decisions organisations have to make about their future. Program Overview: Master of Business Administration (MBA) - 18 Months Key Highlights of Master of Business Administration (MBA) - 18 Months qualification are: Fully Recognized and Globally Accepted Degree Program Duration: 18 Months (12 months / 24 months duration programme also available) Program Credits: 180 Designed for working Professionals Format: Online Student to faculty ratio of just 15:1 No Written Exam. The Assessment is done via Submission of Assignment and University Dissertation Project Same Degree which is given to Full Time students at the University Campus. Study material: Comprehensive study material and e-library support available at no additional cost. Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Doctorate / PhD programme. LSBR Alumni Status No Cost EMI Option Top Skills You Will Learn MBA 18 months is widely seen as a passport to a successful career. It demonstrates the breadth and depth of your functional competence, strategic knowledge and problem-solving ability. Course Structure: MBA 18 MonthsThe MBA 18 months programme consists of 2 Stages. Stage 1: This stage is delivered by London School of Business and Research. The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS). Mandatory units Strategic Management (20 Credits)Strategic Leadership (20 Credits)Strategic Human Resource Management (20 Credits)Advanced Business Research Methods (20 Credits) Optional units(Choose any 2units to make 120 credits) Strategic Financial Management (20 Credits)Supply Chain and Operations Management (20 Credits)Entrepreneurship and Innovation (20 Credits)Globalisation and Corporate Governance (20 Credits)Strategic Change Management (20 Credits)Strategic Marketing (20 Credits) Successful completion of Stage 1 leads to Progression to Stage 2Stage 2: Delivered by the University / awarding body. On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 2 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS). Completion of Stage 2 leads to award of MBA Degree Dissertation Project Successful completion of Stage 2 leads to award of Degree by the university. Who is this course for? MBA in 18 Months programme is ideal for working professionals, successful managers, executives and professionals who want to take their career to a new level and Ambitious people who want to fast track their chosen career or start a new enterprise

In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! With over 40 airports in the UK alone, some of which are top of the list of the busiest airports in Europe, there are multiple opportunities to pursue a successful career in the exciting world of airport management. This Diploma in Airport Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! If you've always had an interest in aviation, Airport Management and are looking to start a rewarding and amazing career, then enrolling in this course could be the perfect first step toward an amazing future. For Airport Management, Airport Managers are an essential part of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, making sure everything within the airport is up to standard. Airport Managers also oversee other employees and departments. The Airport Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Airport Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Airport Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this Airport Management course today and gear up for excellence! Key Topics to be covered by Airport Management Course: An Introduction to the Air Transportation Network Airport Management Skills, Duties & Responsibilities An Overview of UK Airport Expansion Plans Airport Classifications and Variations Among Airports The Economic Structure of Airports Operations and Maintenance Procedures Airport Security, Emergency Operations & Communications Performance Measurement: Advantages and Pitfalls Take a step toward a brighter future! Skills You Will Gain Airport Management skills Knowledge of the aviation industry Multi-tasking and organisation Customer service for better airport management Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Module 01: Introduction Module 02: Ownership Module 03: Organization Module 04: Economic Structure Module 05: Structure of Relationships Module 06: Operations and Maintenance Module 07: Master Planning Module 08: Civil Aviation Responsibilities Module 09: Aircraft Trading, Finance and Leasing Module 10: Litigation and Dispute Resolution Module 11: Environmental Issues Module 12: Performance Measurement Module 13: Comparison to Foreign Airports Module 14: Future Directions Assessment Process You have to complete the assignment questions given at the end of this course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme-endorsed certificates. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Airport Management at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Career path The course is designed for anyone looking to launch a career in this field. Related professions in airline and airport management include: Airport Manager Aviation Project Manager Air Traffic Services Manager Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Airport Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Airport Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Project Management for Non-Project Managers (Virtual) Individuals who are involved in projects (commissioning, supporting, sponsoring, etc.) may often be unfamiliar with project management. A basic understanding of project management is essential for non-project managers, who are critical stakeholders contributing to project success. This awareness course usesA Guide to the Project Management Body of Knowledge (PMBOK® Guide) and other sources to introduce you to project management vocabulary, concepts, and techniques. It also provides insights into the realities of being a project manager, and opportunities to explore how you can positively impact projects in your own role. Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Project management overview Strategic value of project management Defining project success Project life-cycle models and governance Project roles and responsibilities Project Initiating and Planning Initiating the project Defining project requirements and scope Developing the project schedule and budget Project Risk Management, Executing, Monitoring, and Closing Understanding, evaluating, and adjusting for risk Honoring the baseline and executing the project Monitoring and controlling the project Closing the project Project Interpersonal Processes Project communication Project team development Conflict management