12798 Manager courses in Congleton delivered Online

Our best-selling Operations Management Course will provide expert guidance needed to create and maintain the optimum efficiency of business processes in your organisation. This comprehensive package presents all the principles and actions required for you to excel as a first-class designer and controller of a high-performing company. The information and skills gained here could elevate your business's potential, and your career progression. This tutorial will provide a full overview of all the departmental disciplines that will need to be mastered, including Project Management, Quality Control, and Risk Recovery. You will be trained in how to deliver excellent communication, conflict resolution, and business writing. In short, everything that is required to become an outstanding Operations Manager is supplied for you right here in these superlative online learning modules. The Operations Management Course provides a great way to gain all of these operational protocols in the shortest time possible and study in any environment. This learning package has been crafted to give the learner the full range of requisite skills, with the addition of innovative study tools and interactive components. It is designed to swiftly deliver all the knowledge needed for a team leader or departmental manager to take their organisation to its full potential. Why choose this Operations Management Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who is this course for? This course is primarily aimed at individuals who work in organisations that are looking to improve and excel in their chosen field continually. Experts and champions trained in Lean and Six Sigma can drive those cultural changes. Career Path The information presented in the Operations Management Course will benefit some roles across several business areas but is primarily aimed at senior operational staff looking to provide continuous improvements in their organisation. So, it would significantly enhance the following careers or roles:  Operations Manager Facilities Manager Site Manager Human Resources Manager Project Manager Business Development Advisor Course Content Module 01: Introduction to Operations Management Introduction to Operations Management 00:20:00 Module 02: Project Management Project Management 00:19:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:26:00 Module 04: Process Management Process Management 00:24:00 Module 05: Supply Chain Management Supply Chain Management 00:23:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:22:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:20:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:16:00 Module 09: Quality Management Quality Management 00:20:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 11: Performance Management Performance Management 00:26:00 Module 12: Talent Management Talent Management 00:20:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:16:00 Module 15: Conflict Management Conflict Management 00:16:00 Module 16: Stress Management Stress Management 00:19:00 Module 17: Time Management Time Management 00:37:00 Module 18: Business Environment Business Environment 00:18:00 Module 19: Business Writing Skills Business Writing Skills 00:41:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

In the labyrinth of data lies the key to unlocking untold opportunities. Welcome to the Level 3 Certificate in Introduction to Data Analysis, where raw numbers metamorphose into actionable insights, and chaos yields to clarity. Step into a realm of Data Analysis where the language of data speaks volumes, and every dataset holds the potential to reshape the world. Embark on a thrilling odyssey through twenty-two meticulously crafted modules of Level 3 Certificate in Introduction to Data Analysis, each a stepping stone in your journey towards data enlightenment. From deciphering the Voice of the Process to wielding the powerful tools of analysis, this course is your passport to the inner sanctum of data analysis mastery. Navigate the winding pathways of data analysis, armed with the Pareto Chart, the Histogram, and the Run Chart, as your trusted companions in the Level 3 Certificate in Introduction to Data Analysis. Dive deep into the ocean of Data Analysis and performance data, where the Control Chart reigns supreme, revealing patterns hidden to the untrained eye. Through immersive exercises and real-world scenarios in Data Analysis, you'll hone your analytical prowess, transforming raw data into actionable intelligence. Whether you're charting the Level 3 Certificate in Introduction to Data Analysis course for organizational improvement or seeking to elevate your personal skill set, this Data Analysis course is your beacon in the storm, guiding you towards the shores of data-driven success. Join us on this exhilarating expedition Data Analysis course, and unlock the transformative power of Data Analysis. The journey begins now - are you ready to embark? Level 3 Certificate in Introduction to Data Analysis course Learning Outcomes: Understand the principles and agenda of Process Management. Analyse the Voice of the Process and the Voice of the Customer. Employ tools such as the Pareto Chart, Histogram, and Run Chart for data analysis. Interpret Control Charts and understand variation. Develop strategies to deal with variation and drive improvement. Apply data analysis techniques to real-world scenarios. Certificate in Introduction to Data Analysis at QLS Level 3 Module 01: Introduction Module 02: Agenda and Principles of Process Management Module 03: The Voice of the Process Module 04: Working as One Team for Improvement Module 05: Exercise: The Voice of the Customer Module 06: Tools for Data Analysis Module 07: The Pareto Chart Module 08: The Histogram Module 09: The Run Chart Module 10: Exercise: Presenting Performance Data Module 11: Understanding Variation Module 12: The Control Chart Module 13: Control Chart Example Module 14: Control Chart Special Cases Module 15: Interpreting the Control Chart Module 16: Control Chart Exercise Module 17: Strategies to Deal with Variation Module 18: Using Data to Drive Improvement Module 19: A Structure for Performance Measurement Module 20: Data Analysis Exercise Module 21: Course Project Module 22: Test your Understanding Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Introduction to Data Analysis at QLS Level 3 Who is this Data Analysis course for? Data Analysts Business Analysts Quality Assurance Specialists Operations Managers Project Managers Researchers Requirements Certificate in Introduction to Data Analysis at QLS Level 3 To enrol in this Certificate in Introduction to Data Analysis at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Introduction to Data Analysis at QLS Level 3 Career Paths of Data Analysis course: Data Analyst: £25,000 - £60,000 Business Analyst: £30,000 - £70,000 Quality Assurance Manager: £35,000 - £80,000 Operations Director: £40,000 - £100,000 Project Manager: £30,000 - £70,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Imagine a project where multiple teams and stakeholders are involved, and documents are continuously being created and updated. Without proper document control, it could be challenging to track and manage all the necessary information, leading to confusion, delays, and errors. This course in Document Control provides a comprehensive understanding of the principles, strategies, and tools required to manage documentation effectively. Learning Outcomes: Understand the importance of Document Control in various industries and environments. Gain knowledge of the Document Control lifecycle and its different stages. Learn about different Document Control strategies and instruments to choose the best approach for your organization. Explore the principles of quality assurance and controlling quality of documents. Understand the fundamentals of Project Document Control. Learn about Electronic Document Management Systems (EDMS) and soft copy documentation. The course in Document Control offers an in-depth understanding of managing documents effectively in different industries and environments. The course covers the fundamental principles of document control and its different elements. It also explores the different stages of the document control lifecycle, along with strategies, instruments, and tools to manage documents efficiently. Participants will gain an understanding of quality assurance and controlling the quality of documents. They will also learn about Project Document Control and Electronic Document Management Systems (EDMS) and soft copy documentation. This course is suitable for professionals seeking to enhance their knowledge of document control and its related fields. It is also ideal for individuals who are responsible for managing documents and want to learn the best practices to handle documents efficiently. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals working in industries such as healthcare, manufacturing, engineering, construction, and IT. Document Controllers Quality Assurance Officers Project Managers Career path Document Controller: £21k - £44k per annum Quality Assurance Officer: £23k - £46k per annum Project Manager: £29k - £67k per annum Quality Manager: £28k - £62k per annum Compliance Manager: £32k - £70k per annum Information Manager: £35k - £81k per annum

Duration 4 Days 24 CPD hours This course is intended for This course is designed for the aspiring or sitting upper-level manager striving to advance his or her career by learning to apply their existing deep technical knowledge to business problems. In this course, students will learn in-depth content in each of the 5 CCISO Domains Domain 01 - Governance Define, Implement, Manage, and Maintain an Information Security Governance Program Information Security Drivers Establishing an information security management structure Laws/Regulations/Standards as drivers of Organizational Policy/Standards/Procedures Managing an enterprise information security compliance program Risk Management Risk mitigation, risk treatment, and acceptable risk Risk management frameworks NIST Other Frameworks and Guidance (ISO 31000, TARA, OCTAVE, FAIR, COBIT, and ITIL) Risk management plan implementation Ongoing third-party risk management Risk management policies and processes Conclusion Domain 2 - Security Risk Management, Controls, & Audit Management INFORMATION SECURITY CONTROLS COMPLIANCE MANAGEMENT GUIDELINES, GOOD AND BEST PRACTICES AUDIT MANAGEMENT SUMMARY Domain 03 - Security Program Management and Operations PROGRAM MANAGEMENT OPERATIONS MANAGEMENT Summary Domain 04 - Information Security Core Concepts ACCESS CONTROL PHYSICAL SECURITY NETWORK SECURITY ENDPOINT PROTECTION APPLICATION SECURITY ENCRYPTION TECHNOLOGIES VIRTUALIZATION SECURITY CLOUD COMPUTING SECURITY TRANSFORMATIVE TECHNOLOGIES Summary Domain 05 - Strategic Planning, Finance, Procurement and Vendor Management STRATEGIC PLANNING Designing, Developing, and Maintaining an Enterprise Information Security Program Understanding the Enterprise Architecture (EA) FINANCE PROCUREMENT VENDOR MANAGEMENT Summary

Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about HR and payroll management Understand the core competencies and principles of HR and payroll management Explore the various areas of HR and payroll management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert human resources manager HR and Payroll Administrator Online Training Bundle Online Are you interested to begin your HR and payroll management career or want to gain more advanced skills in HR and payroll management? Then this human resources manager course will help you get one step closer to your professional aspirations and develop your skills and knowledge in HR and payroll management for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective HR and payroll management practice and equip you with the essential skills, confidence and competence to assist you in the HR and payroll management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in HR and payroll management. HR Management Masterclass Recruitment Consultant Masterclass Payroll Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Structures Designing a Performance Management System How to Manage Conflict in Teams Master In Time and Workload Management Problem Solving and Decision Making Supervisor Delegation Skills For Supervisors Gain HR and payroll management skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in HR and payroll management. Equip yourself with the essential knowledge and skillset that make you a confident human resources manager and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for HR and payroll management professionals who are aspiring to specialise in HR and payroll management. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive HR and payroll administrator course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this HR and payroll management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This HR and payroll administrator course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This HR and payroll administrator course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This HR and payroll administrator course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum HR Management Masterclass Recruitment Consultant Masterclass Payroll Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Structures Designing a Performance Management System How to Manage Conflict in Teams Master In Time and Workload Management Problem Solving and Decision Making Supervisor Delegation Skills For Supervisors Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about HR and payroll management Understand the core competencies and principles of HR and payroll management Explore the various areas of HR and payroll management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert human resources manager HR and Payroll Management Training Bundle Online Are you interested to begin your HR and payroll management career or want to gain more advanced skills in HR and payroll management? Then this human resources manager course will help you get one step closer to your professional aspirations and develop your skills and knowledge in HR and payroll management for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective HR and payroll management practice and equip you with the essential skills, confidence and competence to assist you in the HR and payroll management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in HR and payroll management. HR Management Masterclass Recruitment Consultant Masterclass Payroll Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Structures Designing a Performance Management System How to Manage Conflict in Teams Master In Time and Workload Management Problem Solving and Decision Making Supervisor Delegation Skills For Supervisors Gain HR and payroll management skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in HR and payroll management. Equip yourself with the essential knowledge and skillset that make you a confident human resources manager and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for HR and payroll management professionals who are aspiring to specialise in HR and payroll management. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive HR and payroll management training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this HR and payroll management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This HR and payroll management training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This HR and payroll management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This HR and payroll management training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum HR Management Masterclass Recruitment Consultant Masterclass Payroll Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Structures Designing a Performance Management System How to Manage Conflict in Teams Master In Time and Workload Management Problem Solving and Decision Making Supervisor Delegation Skills For Supervisors Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart. Learning Outcomes: Implement effective Customer Service models. Manage customer relationships through proven Customer Service tactics. Resolve conflicts with angry customers using Customer Service skills. Enhance telephone communication with focused Customer Service training. Apply Customer Service principles in Know Your Customer (KYC) methods. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Manager with Telephone Etiquette & KYC Diploma: Customer Service Models: Implement and evaluate proven Customer Service models for organizational excellence. Customer Management: Excel in customer relationship management by integrating Customer Service best practices. Dealing With Angry Customers: Apply Customer Service techniques to defuse conflicts and enhance customer satisfaction. Talking The Right Way On The Phone: Master telephone etiquette, elevating your Customer Service delivery to a new level. Understanding Customer Due Diligence: Adopt Customer Service principles in conducting comprehensive customer due diligence. KYC Methods: Implement Know Your Customer (KYC) procedures, fortified by excellent Customer Service practices.

Duration 3 Days 18 CPD hours This course is intended for Individuals preparing for the Cisco Customer Success ManagerSpecialist certification Individuals who have experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology Overview After taking this course, you should be able to: Describe the role of the Customer Success Manager Describe the tools that the Customer Success Manager uses to ensure customer experience Describe the lifecycle approach to customer experience The Cisco Customer Success Manager (DTCSM) v2.2 course gives you the confidence and competence to fulfill the Customer Success Manager (CSM) role successfully, helping your customers realize value from their solutions and achieve their business outcomes. The course offers experiential learning through practical exercises using situations based on real-life use cases and case studies. In this highly interactive course, you can practice and gain confidence in fulfilling core tasks using best-practice tools and methodologies while receiving feedback from the facilitator and your peers.This course is based on understanding the customer lifecycle and how to optimize that journey, increasing the value realized by the customer, and maximizing your likelihood to maintain their loyalty and renew or expand their business opportunities. The course helps you prepare for the 820-605 Cisco Customer Success Manager (CSM) exam. By passing this exam, you earn the Cisco Customer Success Manager Specialist certification. Course Outline Transition to Subscription Economy Customer and Industry Trends Defining Customer Success and the CSM Role Engaging the Customer for Success Engaging the Customer for Success Addressing Barriers Customer Success Management Activities Success Plan Elements Customer Success Management Activities Additional course details: Nexus Humans Cisco Customer Success Manager v2.2 (DTCSM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Customer Success Manager v2.2 (DTCSM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Train with us to facilitate Critical Incident Stress Debriefings. CISD are effective interventions that help care professionals to process stressful events in the workplace. A CISD helps restore well-being and protect from prolonged reactions. This excellent 2-day training will cover theory and practice, including lectures, videos, and small-group work. By the end you will be able to facilitate CISDs.

About this Training The expanding human population and industrialisation are increasing the demand for energy worldwide. This has resulted in numerous challenges such as environmental pollution, reliable supply of fossil fuels, and increased demand of electricity supply, which must be overcome. To fulfil the energy demands and overcome these challenges, numerous projects and funds are involved in finding an adequate solution. Transport accounts for around one-fifth of global carbon dioxide (CO2) emissions and road travel accounts for three-quarters of transport emissions. Most of this comes from passenger vehicles. Emission limits are increasingly stringent, and the fuel industry must change its approach to product formulation to meet the challenge. Training Objectives Upon completion of this course, participants will be able to: Get a clear overview of the different types of bio and alternative fuels Understand how different bio and alternative fuels are produced Have an overview of feedstock utilised for biofuels production Realize how the biofuels production could be integrated in modern refinery Understand how bio and alternative fuels function as single and blended fuels Understand what impact bio and alternative fuels have on car engine Get an overview of the environmental impact of bio and alternative fuels Get the overview of regulation related to bio and alternative fuel Target Audience The course is intended for individuals who are interested in or developing in the field of bio and alternative fuels. The following personnel will benefit from the knowledge shared in this course: Refinery Technical Personnel Trading and blending personnel Sales, marketing, and product trading personnel Laboratory supervisors and technical personnel Policymakers Professionals who are interested in or developing in the field of bio and alternative fuels Process, project, and consultant engineers involved in bioenergy, petrochemical and chemical industries Course Level Basic or Foundation Trainer Your expert course leader is an experienced manager with more than 25 years of operational experience in the downstream Oil & Gas industry. She is a recognised expert in conventional, biofuels and alternative fuels with extensive experience in the crude selection process and formulation of finished products including product portfolio strategy, product quality road mapping and benchmarking. She is a long-time laboratory manager with comprehensive experience in laboratory processes, including financing, benchmarking, efficiency improvement and total quality management processes. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations