Duration 4 Days 24 CPD hours This course is intended for Risk professionals Business analysts Project managers Compliance professionals IT professionals Anyone whose work includes evaluating and mitigating risk Overview This boot camp prepares you to pass the ISACA CGEIT exam, which covers four domain areas designed to reflect the work performed by individuals who have a significant management, advisory or assurance role relating to the governance of IT. Domain 1: Governance of enterprise IT Domain 2: IT resources Domain 3: Benefits realization Domain 4: Risk optimization This CGEIT Boot Camp is designed for experienced IT governance personnel and those who have responsibilities for the stewardship of IT resources. You will learn how to effectively implement and manage governance across all areas of technology ? as well as align that technology with strategic enterprise goals. This training also explains the CGEIT examination process and helpsprepare you for your CGEIT exam by providing guidance and testing your exam readiness through sample questions. You?ll leave fully prepared to earn your CGEIT certification. Course Outline Domain 1: Governance of enterprise IT Domain 2: IT resources Domain 3: Benefits realization Domain 4: Risk optimization
Overview Internal auditing is an independent and objective activity to evaluate an organisation's internal operations. You'll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities. It is very important for the organisation to have a smooth flow of accounting as it plays a very important role in the development of the organisation. Financial Managers or any person who deals with Accounts need to see that the company accounts are very updated and are free from any risks that can become a problem during the time of Auditing. Objectives By the end of the course, participants will be able to: Efficiently dealing with senior leaders with confidence Effective Contribution and Strategically Analysing and Auditing towards business success Analysing and Evaluating as an effective internal audit leader How to manage key relationships with the audit committee Practical methods for managing the audit committee and senior management Describing the significance to help maximize the contribution to their organization
This two-day programme gives the key insights and understanding of contracting principles and the impact they have on business and operations. The course is designed for individuals involved in or supporting contracting who want to improve their commercial management skills; individuals in functions such as project management, business development, finance, operations who need practical training in commercial management; general audiences wanting to gain a basic understanding of commercial management. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Associate (CCMA) qualification. The programme addresses 31 different subject areas, across the five stages of the contracting process. By the end of the course the participants will be able, among other things, to: Develop robust contract plans, including scope of work and award strategies Conduct effective contracting activities, including ITT, RFP, negotiated outcomes Negotiate effectively with key stakeholders, making use of the key skills of persuading and influencing and to work with stakeholders to improve outcomes Set up and maintain contract management systems Take a proactive approach to managing contracts Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Develop and monitor appropriate and robust Key Performance Indicators to manage the contractor and facilitate improved performance Understand the approvals process and how to develop and present robust propositions Make appropriate use of best practice contract management tools, techniques and templates DAY ONE 1 Introductions Aims Objectives Plan for the day 2 Commercial context Explaining the contracting context Define the key objective The importance of contact management Impact upon the business 3 Stakeholders How to undertake stakeholder mapping and analysis Shared vision concept, How to engage with HSE, Finance, Operations 4 Roles and responsibilities Exploring the key roles and responsibilities of contract administrators, HSE, Finance, Divisional managers, etc 5 Initiating the contract cycle Overview of the contracting cycle Requirement to tender Methods Rationale and exceptions 6 Specifications Developing robust scope of works Use of performance specifications Output based SOW 7 Strategy and award criteria Developing a robust contract strategy Award submissions/criteria 8 Managing the tender process Review the pre-qualification process Vendor registration rules and processes Creation of bidder lists Evaluation, short listing, and how to use of the 10Cs© model template and app 9 Types of contract Classify the different types of contracts Call-offs Framework agreement Price agreements Supply agreements 10 The contract I: price Understanding contract terms Methods of compensation Lump sum, unit price, cost plus, time and materials, alternative methods Cost plus a fee, target cost, gain share contracts Advanced payments Price escalation clauses DAY TWO 11 Risk How to manage risks Risk classification Mitigation of contractual risks 12 Contractor relationship management session Effectively managing relationships with contractors, Types of relationships Driving forces? Link between type of contract and style of relationship 13 Disputes Dealing with disputes Conflict resolution Negotiation Mediation Arbitration 14 Contract management Measuring and improving contract performance Using KPIs and SLAs Benchmarking Cost controls 15 The contract II: terms and conditions Contract terms and conditions Legal aspects Drafting special terms 16 Managing claims and variations How to manage contract and works variations orders Identifying the causes of variations Contractor claims process 17 Completion Contract close-out process Acceptance/completion Capture the learning/HSE Final payments, evaluation of performance 18 Close Review Final assessment
The Performance Edge open program begins each month as a small group class of managers and leaders focussed on improving their own and their team's productivity.
Recognising the value of, and practising, clear and open communication at all levels is the first step to improving performance, whether at an individual, team, management, leadership or organisational level. We all know this, but why is it so difficult? This unique programme will make it much, much easier for you by giving you a robust framework to use - and the opportunity to practise your skills in a safe, supportive environment. It will help you have conversation that deliver tangible results. The programme will help you: Overcome the barriers to effective performance conversations Handle feedback conversations effectively Improve working relationships with your staff Set realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 The feedback conversation Dealing with the impact of feedback conversations 3 Preparing for conflict 4 Effective working relationships 5 The expectations conversation 6 The targets conversation 7 Your communication styles 8 Planning and preparing for an honest conversation 9 Giving and receiving feedback skills
One of the most powerful ways to tap into intrinsic motivation is by cleaning up your mindset. The way you talk to yourself, visualise and manage your emotions is directly related to your ability to stay motivated and focused. This session will introduce you to a menu of mind hacks to help you Free your Mind?
Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Test Engineering course is anyone involved in defining a DevOps Testing strategy, such as: Delivery Staff DevOps Engineers IT Managers Project Managers Lab Staff Maintenance and Support Staff Quality Assurance Managers Quality Assurance Teams Release Managers Testers Software Engineers Overview The learning objectives for DTE include a practical understanding of: The purpose, benefits, concepts and vocabulary of DevOps testing How DevOps testing differs from other types of testing DevOps testing strategies, test management and results analysis Strategies for selecting test tools and implementing test automation Integration of DevOps testing into Continuous Integration and Continuous Delivery workflows How DevOps testers fit with a DevOps culture, organization and roles This comprehensive course addresses testing in a DevOps environment and covers concepts such as the active use of test automation, testing earlier in the development cycle, and instilling testing skills in developers, quality assurance, security, and operational teams. The course is relevant for every modern IT professional involved in defining or deploying a DevOps testing strategy for their organization, as test engineering is the backbone of DevOps and the primary key for successful DevOps pipeline to support digital transformation. This course prepares you for the Continuous Testing Foundation(CTF) certification. Course Objectives and Modules, Logistics What is DevOps Testing and its Business Benefits?Relation of DevOps Testing in other Test MethodologiesDevOps Testing Best Practices DevOps Testing Terminology Culture changes Organization changes Process and team friction Motivation strategies Measuring Success Continuous Evolution Troubleshooting What is the DevOps pipeline? DevOps Testing on the pipeline Test strategy choices Pre-Flight strategies Continuous Integration Testing System, Delivery and Customer Testing Test Environments Lab Management Topology orchestration Test Automation Frameworks Test Tools Selection criterion Automated metrics Key concepts Test Case Best Practices & Design Exercise Test Suite Best Practices & Design Exercise Principles of DevOps Management DevOps Test Management Metrics DevOps Management Tools DevOps Test Results Analysis Integrating DevOps Results Analysis Test Management Exercise Fictitious Product Test Requirements Individual Exercise Class discussion Exam Preparation
Duration 4 Days 24 CPD hours This course is intended for IS Security Officers IS Managers Risk Managers DR and BCP Engineers Information Systems Owners IS Control Assessors System Managers Government Employees Overview Upon completion, Certified Disaster Recovery Engineer students will be able to establish industry acceptable DR & BCP standards with current best practices and policies. Students will also be prepared to competently take the C)DRE exam. A Certified Disaster Recovery Engineer, C)DRE, is the superhero of an information System! When a business is hit by a natural disaster, cybercrime or any other disruptive tragedy, how should the organization react? What if the network infrastructure is taken down? Will the business be able to continue operations? How much will it cost if the business is down during repairs? The answer is found in theÿ Certified Disaster Recovery Engineer certification course. Disaster recovery and business continuity planning is the process of having a professional work with a business to prepare processes, policies, and procedures to follow in the event of a disruption. The C)DRE prepares students to plan and present the latest methodologies and best practices for real-world system recovery. Course Outline Welcome to Disaster Recovery Training Business Impact Analysis Risk Analysis Design & Development Phase (BCP Strategies) IT Recovery Strategies Implementation Phase Testing and Exercise Maintenance and Updating Pandemics Case Studies and Templates
Duration 5 Days 30 CPD hours This course is intended for IS Security Officers IS Managers Virtualization Engineers and Managers Cloud Security Managers Overview Upon completion, the Certified Digital Forensics Examiner candidate will be able to competently take the CDFE exam. The Certified Digital Forensics Examiner, C)DFE certification is designed to train Cyber Crime and Fraud Investigators. Students are taught electronic discovery and advanced investigation techniques.ÿ This course is essential to anyone encountering digital evidence while conducting an investigation. Mile2?s Certified Digital Forensics Examiner training teaches the methodology for conducting a computer forensic examination. Students will learn to use forensically sound investigative techniques in order to evaluate the scene, collect and document all relevant information, interview appropriate personnel, maintain chain-of-ðcustody, and write a findings report. Through the use of a risk-based approach, the C)DFE is able to implement and maintain cost-effective security controls that are closely aligned with both business and industry standards. Course Outline Computer Forensic Incidents Investigative Theory Investigative Process Digital Acquisition and Analysis Disks and Storages Live Acquisitions Windows Forensics Linux Forensics Mac Forensics Examination Protocols Digital Evidence Protocols Digital Evidence Presentation Laboratory Protocols Specialized Artifact Recovery eDiscovery and ESI Mobile Forensics Incident Handling Reporting Additional course details: Nexus Humans C)DFE - Certified Digital Forensics Examiner Mile 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the C)DFE - Certified Digital Forensics Examiner Mile 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for Individuals involved in IT development, IT operations or IT service management; Those whose role is touched by DevOps and continuous delivery, such as the following IT roles: DevOps engineers, Product owners Integration specialists, Operations managers, Incident & change managers, System administrators, Network administrators, Business managers, Automation architects, Enterprise architects, Testers Overview Know the emergence of DevOps Know the core concepts and principles of DevOps Know what DevOps means for you as professional and for your organization Know the essence of a DevOps culture Understand the key elements of a DevOps culture Know the important aspects when creating a DevOps culture Know the Operational models of DevOps Understand the need for autonomous teams Understand the impact of DevOps on Architecture with respect to deployment Understand governance within DevOps teams Understand Agile, Scrum and Kanban and how these practices relate to one another Understand how ITSM processes relate to practices in a DevOps culture Understand how lean is used to optimise processes Know how to provide a Value Stream Map for a given process Understand the way to harvest new and innovative ideas Know the impact of automation on Software Delivery processes Understand the benefits and core principles of Continuous Delivery Describe the key cloud principles for DevOps organisations Know the relevance of monitoring and logging DevOps This course is designed to provide the core education necessary to build your DevOps vocabulary and to understand its principles and practices. With the help of key DevOps concepts and terminology, real-life case studies, examples and interactive group discussions and extensive exercises in each module you will acquire a fundamental understanding of DevOps. Introduction Let?s Get to Know Each Other Overview Course Objectives Mapping of the Competence Model with the Course Modules Course Agenda Type of Activities Exam Course Book Technical Glossary Group Activity Module Summary DevOps Introduction Module Objectives Module Topics Emergence of DevOps Core Concepts of DevOps DevOps Agile Skills Association (DASA) Module Summary Module End Questions Culture Module Objectives Module Topics Essence of a DevOps Culture Key Elements of DevOps Implementation of a DevOps Culture Module Summary Module End Questions Organization Module Objectives Module Topics Organizational Model Autonomous Teams Architecting for DevOps Governance Module Summary Module End Questions Processes Module Objectives Module Topics Process Basics DevOps in Relation to ITSM Agile and Scrum 12 Principles of the Agile Manifesto Optimizing Processes Using Lean Business Value Optimization and Business Analysis Using Story Mapping Module Summary Module End Questions Automation Module Objectives 6A Automation Concepts Automation for Delivery of Software Continuous Delivery Core Concepts Continuous Delivery Automation Concepts Continuous Delivery Automation Focus Topics 6B Data Center Automation Emergence of Cloud Technology and Principles Cloud Services Concepts in a DevOps Organization Automated Provisioning Concepts Platform Product Characteristics and Application Maturity Module Summary Module End Questions Measure and Improvement Module Objectives Module Topics Importance of Measurement Choosing the Right Metrics Monitoring and Logging Module Summary Module End Questions