13327 Manager courses in Cardiff delivered Online

The Why Conflict Resolution Doesn't Work When the Problem is Bullying course is designed to provide employees, managers and other senior members of staff with the practical skills and knowledge to solve issues of conflict, bullying and harassment in the workplace effectively. It covers the conflict management model and behaviour elimination model in detail, as well as the different types of conflict in business. Take your problem-solving, management and leadership skills to the next level, and learn how to get to the root of all conflict quickly, in this intensive training course. This course will take you through the employee conflict investigation process, as well as the steps of how to identify conflict, equipping you with the knowledge you need to maintain a healthy and positive workplace culture. This best selling Why Conflict Resolution Doesn't Work When the Problem is Bullying has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Why Conflict Resolution Doesn't Work When the Problem is Bullying is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Why Conflict Resolution Doesn't Work When the Problem is Bullying is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Why Conflict Resolution Doesn't Work When the Problem is Bullying is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Why Conflict Resolution Doesn't Work When the Problem is Bullying, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Why Conflict Resolution Doesn't Work When the Problem is Bullying will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Why Conflict Resolution Doesn't Work When the Problem is Bullying to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview The Advance Lean Six Sigma Green Belt Course course is a complete instructor-led course for project managers and senior-level business professionals. Through this audiovisual training, you will explore the key concepts of Lean Six Sigma Green Belt and how Lean can be applied to improve business processes.  You will learn about the benefits of working in a Lean environment, gain the expertise to improve the performance and quality of business processes, explore how to apply continuous improvement in your role and industry, and much more, by learning from the experts. This course introduces key tools and best practices for integrating Lean techniques to take your career to the next level. It covers the practical knowledge underpinning Lean in business, introducing up-to-date techniques and best practices. This best selling Advance Lean Six Sigma Green Belt Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Advance Lean Six Sigma Green Belt Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Advance Lean Six Sigma Green Belt Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Advance Lean Six Sigma Green Belt Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Advance Lean Six Sigma Green Belt Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Advance Lean Six Sigma Green Belt Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Advance Lean Six Sigma Green Belt Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

A coach leads the whole team or organisation. An athlete, musician, or a student, in fact, everyone needs a coach in a particular time in his life. Therefore there is a steady demand for a skilled coach. However, because of the changes in technology and human perception, a coach also needs mentoring for continuous improvement. The Coaching Leaders for Success course is designed for the coach, leaders or current managers so that they can enhance their skills to coach team members or coach per managers. The course shows you the skills that a coach or managers need to know for continuous improvement. You will learn to coach leaders and managers to improve their performances. You will explore the basics of leadership coaching, the coaching cycle, the skills of receiving and giving feedback, and more. What Will I Learn? The student will develop the essentials skills of coaching managers, leaders and teams for continuous improvement. To coach leaders and managers to improve key performance measures. To coach leaders and managers to develop the critical skills of team leadership. To coach leaders and managers to develop the habit patterns that lead to a high performing organization. Requirements It is not required, but it will be helpful if the student has knowledge of lean management, team leadership, or problem-solving. Introduction to Coaching Leaders for Success Introduction FREE 00:07:00 Activity 1 00:04:00 Why Leader Coaching 00:05:00 The Basics of Leadership Coaching Zones of Caring 00:06:00 Principles of Leadership Coaching 00:12:00 Activity 2 00:03:00 Getting Started Who is Your Client 00:11:00 Defining Your Client's Needs 00:09:00 The Whole Person 00:05:00 Your First Meeting 00:10:00 Activity 3 00:01:00 The Coaching Cycle 1. Assumptions 00:09:00 Activity 4 00:03:00 2. Pinpoint 00:07:00 Activity 5 00:02:00 3. Discovery - External 00:07:00 3. Discovery Internal 00:10:00 Activity 6 00:03:00 4. Set Targets 00:08:00 Activity 7 00:03:00 5. Practice 00:08:00 6. Chaining 00:05:00 7. Reinforcement 00:03:00 Activity 8 00:03:00 Helping and Coaching Skills Intro to Helping Skills 00:07:00 Body Language 00:08:00 Activity 9 00:04:00 Rephrasing 00:08:00 Activity 10 00:02:00 Empathy 00:08:00 Activity 11 00:02:00 Acknowledging 00:03:00 Silence 00:04:00 Brainstorming together 00:05:00 The Skill of Giving and Receiving Feedback Giving Feedback 00:11:00 Receiving Feedback 00:08:00 Supplemental Lectures Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Hierarchy of Motivation 00:08:00 Resource Files Resource Files - Coaching Leaders for Success 00:00:00

Every day we see companies in crisis and managers at the mercy of the media due to product recalls, accidents and scandals. This Crisis Communications How to Survive a Crisis in the Media will not only provide you with the necessary skills to deal with negative coverage, but hit the headlines for all the right reasons. Through the Crisis Communications How to Survive a Crisis in the Media you will learn how to prepare and deliver messages to the media in a time of crisis. How to plan for press conferences, media statements, messages and sound bites will be covered. You will learn how to prepare and deliver messages to the media in a time of a Public Relations crisis. Crisis communications requires a plan that covers every aspect of message development, rehearsal, and media management. This course is ideal for CEOs, PR managers, crisis managers, and anyone who is responsible for the reputation of an organization. What Will I Learn? Being able to Manage Crisis Communications Know how to appear Confident on Camera Prepare Messages Speak in Sound Bites Handle tough questions Requirements Video Camera (cell phone or webcam will work) Who is the target audience? CEOs CFOs Business owners Political leaders PR executives risk managers crisis managers Investor relations executives You Can Handle a Media Crisis and Come Out Ahead This Crisis Will Make You Stronger - Public Relations FREE 00:04:00 Creating Your Winning Message 00:08:00 Let the Whole World Know - Distributing Your Message 00:16:00 The Biggest Crisis Blunders to Avoid - Public Relations 00:12:00 The Real Secret to Being Prepared for a Crisis: Practice on Video 00:05:00 Feedback 00:01:00 Final Public Relations Tips 00:04:00 If You Like to Learn by Reading 00:01:00 Course Certification

This comprehensive course can help you become an Agile Project Leader by teaching you the principles of Agile Project Management from initiation to execution. From this course you will learn how to successfully lead your team to deliver high-quality projects on time within budget. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of agile project management Recognise the various agile approaches and practices Discover several strategies to manage and lead projects more effectively Acquire leadership skills for Agile projects Recognise the role of leaders in agile project management Know how to assess an Agile project's lessons learned and expand on them Agile Project Leader Training Course Overview This Agile Project Management Course is ideal for project managers and agile project leaders who want to gain skills and knowledge about agile project management, as well as for those who want to design an effective agile project management strategy for their company. This course will help you understand the fundamentals of agile management, including how to create solutions gradually, allowing project management teams to respond skillfully to shifting demands. You will learn about the basics of agile project management, its principles, benefits and the role of leaders in agile project management. Additionally, you will learn about the various agile approaches and practices that can be implemented to run an organisation. Finally, you will gain skills and knowledge about agile project start-ups that will help you establish your own start-up. Upon successful completion of this Agile Project Management Course, you will be equipped with the skills and knowledge necessary to lead agile projects with confidence and adopt a variety of project and programme management disciplines. Who should take this course? This Agile Project Leader Online Training Course is primarily aimed at: Project managers Team leaders Project team members Aspiring project managers Agile project leaders Anyone looking to enhance their project management skills Anyone who wants to learn about agile project management New project managers who want to gain agile project management skills However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to learn more about agile project management in order to handle their own projects. Entry Requirements There are no academic entry requirements for this Agile Project Leader Online Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Agile Project Leader Online Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: Agile Fundamentals Module 1: Agile Fundamentals Module 2: Agile Approaches Module 2: Agile Approaches Module 3: Agile Practices Module 3: Agile Practices Module 4: Agile Process Module 4: Agile Process Module 5: Agile Roles Module 5: Agile Roles Module 6: Agile Project start-up and Certifications Module 6: Agile Project start-up and Certifications Assessment Assessment - Agile Project Leader Online Training Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

From this course, you will gain knowledge about the project life cycles, agile project approaches and agile team methods. You will also gain knowledge about the entire agile transformation process, which will aid you in leading the transformation process of your office. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of agile project management Recognise the various agile approaches and practices Understand the project life cycles approaches Learn about various agile approaches and team methods Know how to lead the transformation process of your office Discover how to run an organization with the help of agile leadership and mindset Learn how to enhance the efficiency of your project management office Agile Project Management Office Course Overview This Agile Project Management Office Course Online is ideal for project managers, agile project leaders and project management office members who want to gain skills and knowledge about agile project management, as well as for those who want to develop an effective agile project management plan for their organisation. This course will assist you in comprehending how the project management office provides guidance and assistance for projects and programs that are carried out utilising agile methods. Finally, you will learn how to operate an organisation with the help of an agile mindset and agile leadership. Upon successful completion of this Agile Project Management Office Course Online, you will be equipped with essential skills and knowledge to improve the efficiency of your project management office using agile concepts and procedures. Who should take this course? This Agile Project Management Office Course Online is primarily aimed at: Accredited by CPD UK Endorsed by Quality Licence Scheme Project managers Team leaders Project team members Aspiring project managers Agile project leaders Project management office members Anyone looking to enhance their project management skills Anyone who wants to learn about agile project management New project managers who want to gain agile project management skills However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to learn more about agile project management in order to handle their own projects. Entry Requirements There are no academic entry requirements for this Agile Project Management Office Course Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Agile Project Management Office Course Online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Module 1:Course Overview Module 2:An Introduction to Agile Section 2: Life Cycles Approaches & Methods Module 3: Project Life Cycles - Part 1 Module 3: Project Life Cycles - Part 2 Module 4: Agile Project Approaches Module 5: Agile Team Methods Section 3 : Agile Transformation & Delivery Module 6: Agile Transformation Part 1-Agile Mindset Module 6: Agile Transformation Part 2: Agile Leadership Module 7: Agile Delivery Mock Assessment Mock Assessment Final Assessment Assessment - Agile Project Management Office Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Are you currently involved with online sales? Or do you want to join the online world through marketing and sales? Do you wish to know effective strategies of lead generation? Then worry no more, this course will help you with that! Description: Lead Generation is essential to ensure the stability of your online sales. This course is designed to help you become an expert in online marketing. This will give you the correct information and help you through Lead Generation. In this course, you will be able to learn the basics of Lead Generation and how to create newsletters. You will acquire knowledge to upgrade your online marketing skills and be able to become more profitable. This course is perfect for anyone who needs to know about Lead Generations since it will help you build your online activities for you to be able to expand. Who is the course for? Marketing professionals who want to be an expert in Lead Generation People are interested in learning Lead Generation and how it works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Lead Generation Crash Course will be very beneficial and helpful, especially to the following careers: Bloggers Businessmen Entrepreneurs Marketing and Promotions Specialists Marketing Managers Marketing Professionals Sales Managers Sales and Promotions Specialists Top Executives. Lead Generation Crash Course Introduction 01:00:00 Way To Use Of Newsletters 01:00:00 Utilizing Visualization Goals 00:30:00 Importance of Blogs 01:00:00 The Extraordinary Power of Visualizing Success 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Lead Generation Crash Course 00:20:00 Final Exam Final Exam- Lead Generation Crash Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Conflict Resolution in the Workplace Course Overview This conflict resolution in the workplace course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict and then there are the intangible costs such as reduction in loyalty, commitment, motivation, teamwork and morale. This conflict resolution in the workplace course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce. It covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build up. As well as the negative impacts of conflict the course also explores how effective management of conflict can result in positive outcomes in the workplace. These can be the development of shared ideas, the ability to reach compromises through increased trust and creating an environment where differences of opinion are celebrated and considered rather than shut down. Who should take this course? This conflict resolution in the workplace course is aimed at supervisors and managers that want to develop effective conflict resolution methods. The conflict resolution in the workplace course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to conflict management. This conflict resolution in the workplace course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set. Entry Requirement There are no academic entry requirements for this conflict resolution in the workplace course, and it is open to students of all academic backgrounds. Course Curriculum Module 1: The Causes and Symptoms of Conflict at Work Module 2: Resolving Conflict Module 3: The Five Conflict Modes Module 4: Using the Modes Module 5: Assertiveness Module 6: Making Positive Outcomes Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 Overview Conflict Resolution in the Workplace Course Overview This conflict resolution in the workplace course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict and then there are the intangible costs such as reduction in loyalty, commitment, motivation, teamwork and morale. This conflict resolution in the workplace course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce. It covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build up. As well as the negative impacts of conflict the course also explores how effective management of conflict can result in positive outcomes in the workplace. These can be the development of shared ideas, the ability to reach compromises through increased trust and creating an environment where differences of opinion are celebrated and considered rather than shut down. Who should take this course? This conflict resolution in the workplace course is aimed at supervisors and managers that want to develop effective conflict resolution methods. The conflict resolution in the workplace course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to conflict management. This conflict resolution in the workplace course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set. Entry Requirement There are no academic entry requirements for this conflict resolution in the workplace course, and it is open to students of all academic backgrounds. Course Curriculum Module 1: The Causes and Symptoms of Conflict at Work Module 2: Resolving Conflict Module 3: The Five Conflict Modes Module 4: Using the Modes Module 5: Assertiveness Module 6: Making Positive Outcomes Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQ Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org Course Fee £25 £60 58% OFF 👉 CPD UK Accredited PDF Certificate Included 4 interest-free payments of £6.25 Conflict Resolution in the Workplace Online Course quantity ENROL NOW Duration: * Hours Instant Access Get In Touch Today Live CHAT WITH US CALL ON - 0300 124 5585 Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This Course at a Glance Define and understand the importance of Mental Health First Aid Outline the benefits of implementing mental health first aid in workplaces Identify the causes and signs of work-related stress and ways to reduce it through mental health first aid Understand how work-related stress and mental health problems are related Understand the duties and responsibilities of employers and employees in implementing a successful mental health program in the workplace Understand what role managers and supervisors should play in ensuring proper mental health first aid in the workplace Develop and understand a wellness strategy within the workplace Understand who can be a mental health first aider Mental Health First Aid at Work Course Overview This extensive Mental Health First Aid Training Course Online is designed to help you recognize and support coworkers who may be dealing with mental health difficulties or displaying signs of substance abuse. This course will teach you about workplace stress, the link between work-related stress and mental health disorders, and guide you to conduct risk assessments in relation to mental health. Mental Health First Aid is not the same as therapy, and it is not the same as psychotherapy training either. Rather, it instructs you on how to respond, listen, and reassure someone in a time of need. This course provides practical insight on how to apply mental health first aid to real situations and help your colleagues or any person suffering from mental health to recover faster. According to the Labour Force Survey, the total number of cases of work-related stress, depression, or anxiety was 822,000 in the year 2020-2021, with a prevalence rate of 2,480 per 100,000 workers. It is, nevertheless, not uncommon for someone to have diagnosable mental health difficulties at some point during their professional career. Therefore, it is crucial for workplaces to ensure their workforce is trained with mental health first aid skills and knowledge so that both the business and employees can benefit from it. Upon successful completion of this Mental Health First Aid Training Course Online, you will be able to spot the earlier signs of mental health problems in people and reach out and offer assistance and support to someone who is developing a mental health or suffering from it. Who should take this course? Whether you are an employee looking to gain knowledge and skills in mental health first aid to become Mental Health First Aider in your workplace or supervisors and managers looking to implement an effective Mental Health First Aid program in your company, this Mental Health First Aid Training Course Online will set you up with the appropriate credentials to create a positive and risk-free working environment within your workplace. Entry Requirements There are no academic entry requirements for this Mental Health First Aid at Work Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Mental Health First Aid Training Course Online assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Introduction Stress Employers' Role The Role of Management Employees' Role: Part 1 Employees' Role: Part 2 Employees' Role: Part 3 Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the Mental Health First Aid Training Course Online, you will be eligible to download CPD accredited and Institute of Hospitality endorsed free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 Overview This Course at a Glance Define and understand the importance of Mental Health First Aid Outline the benefits of implementing mental health first aid in workplaces Identify the causes and signs of work-related stress and ways to reduce it through mental health first aid Understand how work-related stress and mental health problems are related Understand the duties and responsibilities of employers and employees in implementing a successful mental health program in the workplace Understand what role managers and supervisors should play in ensuring proper mental health first aid in the workplace Develop and understand a wellness strategy within the workplace Understand who can be a mental health first aider Mental Health First Aid at Work Course Overview This extensive Mental Health First Aid Training Course Online is designed to help you recognize and support coworkers who may be dealing with mental health difficulties or displaying signs of substance abuse. This course will teach you about workplace stress, the link between work-related stress and mental health disorders, and guide you to conduct risk assessments in relation to mental health. Mental Health First Aid is not the same as therapy, and it is not the same as psychotherapy training either. Rather, it instructs you on how to respond, listen, and reassure someone in a time of need. This course provides practical insight on how to apply mental health first aid to real situations and help your colleagues or any person suffering from mental health to recover faster. According to the Labour Force Survey, the total number of cases of work-related stress, depression, or anxiety was 822,000 in the year 2020-2021, with a prevalence rate of 2,480 per 100,000 workers. It is, nevertheless, not uncommon for someone to have diagnosable mental health difficulties at some point during their professional career. Therefore, it is crucial for workplaces to ensure their workforce is trained with mental health first aid skills and knowledge so that both the business and employees can benefit from it. Upon successful completion of this Mental Health First Aid Training Course Online, you will be able to spot the earlier signs of mental health problems in people and reach out and offer assistance and support to someone who is developing a mental health or suffering from it. Who should take this course? Whether you are an employee looking to gain knowledge and skills in mental health first aid to become Mental Health First Aider in your workplace or supervisors and managers looking to implement an effective Mental Health First Aid program in your company, this Mental Health First Aid Training Course Online will set you up with the appropriate credentials to create a positive and risk-free working environment within your workplace. Entry Requirements There are no academic entry requirements for this Mental Health First Aid at Work Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Mental Health First Aid Training Course Online assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Introduction Stress Employers' Role The Role of Management Employees' Role: Part 1 Employees' Role: Part 2 Employees' Role: Part 3 Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the Mental Health First Aid Training Course Online, you will be eligible to download CPD accredited and Institute of Hospitality endorsed free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQ Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org Course Fee £25 £60 58% OFF 👉 CPD UK Accredited PDF Certificate Included 4 interest-free payments of £6.25 Mental Health First Aid at Work Online Course quantity ENROL NOW Duration: * Hours Instant Access Get In Touch Today Live CHAT WITH US CALL ON - 0300 124 5585 Certificate of Achievement Valuable Certification On completion of the Mental Health First Aid Training Course Online, you will be eligible to download CPD accredited and Institute of Hospitality endorsed free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

In the past weeks and months, the airline industry has had to address a series of challenges that left managers little time to execute, and almost no room for communications mistakes. While Airport Managers have only to consider accidents on or close to their own airport, Airline Managers are not so lucky, about half of their incidents and accidents will occur away from their home airport. The Crisis Communications Traning for Airline Executives is designed to provide you with both theory and the opportunity to practise your role in secure, simulated conditions, promote effective team and individual performance in a crisis. You will learn how to prepare messages (in advance) for any airline crisis, how to make the media realize you are being transparent and helpful, how to avoid the common blunders made by other airline executives in times of crisis, how to answer tough questions in times of crisis, how to speak in sound bites and get the quotes you want. What Will I Learn? Being able to Manage Crisis Communications Know how to appear Confident Prepare Messages for passengers Speak in Sound Bites Handle tough questions Overview Crisis Communications Training for Airline Executives Intro 00:03:00 Crisis Communications Training for Airline Executives TV and the Visual 00:03:00 Crisis Communications Training for Airline Executives 4 Goals 00:03:00 Creating Your Message 00:08:00 The Biggest Blunders to Avoid 00:12:00 Crisis Communications Training for Airline Executives 1st Crisis Scenario 00:02:00 Practice on Video 00:05:00 Closing Thoughts Crisis Communications Training for Airline Executives Conclusion 00:02:00 Feedback 00:01:00 Course Certification