Overview Industrial organisational psychology plays a significant role in improving the work culture and creating a productive workforce. Thus, this is a high-demand skill set in the job market. Equip this valuable skill set with our Industrial Organisational Psychology Course. This course is designed to provide professionals with a clear understanding of industrial organisational psychology. The informative modules will educate you on the theories and concepts. After that, you will learn about job analysis, employee selection, performance appraisal and much more. In addition, the course will introduce you to leadership styles and help you develop effective leadership skills. You will also receive a certificate after completing the course, which will increase your employability. Enrol now! Course Preview Learning Outcomes Learn the theories and concepts of industrial organisational psychology Understand individual differences and work behaviour Enhance your knowledge of job analysis and employee selection Understand the process of performance appraisal and feedback Introduce yourself to different leadership styles Explore different aspects of organisational behaiviour Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Industrial organisational psychology Leadership Job analysis Performance appraisal Who Should Take This Industrial Organisational Psychology Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Industrial Organisational Psychology Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Industrial Organisational Psychology Course will equip you with effective skills and abilities and help you explore career paths such as Human Resources Manager Staffing and Recruiting Manager Behavioral Analyst Workforce Analyst Manager Executive Coach Project Manager Module 1: Introduction to Industrial-Organisational Psychology Introduction to Industrial-Organisational Psychology 00:17:00 Module 2: Individual Differences and Work Behaviour Individual Differences and Work Behaviour 00:24:00 Module 3: Job Analysis and Employee Selection Job Analysis and Employee Selection 00:21:00 Module 4: Training and Development Training and Development 00:21:00 Module 5: Performance Appraisal and Feedback Performance Appraisal and Feedback 00:22:00 Module 6: Motivation and Job Design Motivation and Job Design 00:19:00 Module 7: Leadership and Organisational Behaviour Leadership and Organisational Behaviour 00:27:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
What if you could charm any audience, express your ideas clearly, and build lasting relationships with everyone you encounter? Communication is a vital skill that can enhance your personal and professional life, and this Level 3 Certificate in Effective Communication Skills is designed to help you achieve that goal. Dive deep into the art of communication and watch as your abilities flourish into powerful tools for personal and professional growth. Throughout this comprehensive Effective Communication Skills course, you'll discover the secrets behind impactful dialogue, learn to navigate the intricacies of human interaction, and master the art of conveying your thoughts with clarity and conviction. Communication Skills aren't just words; they're the key to unlocking endless opportunities and building meaningful connections. Join us on this transformative journey with our Effective Communication Skills course, where every word you speak becomes a stepping stone towards greatness. Ready to unlock your potential? Enrol now and embark on a transformative journey with our Level 3 Certificate in Effective Communication Skills. Let your words become the bridge to success and meaningful connections. Take the first step today! Course Learning Outcomes: Master fundamental communication principles and models. Craft impactful messages that resonate with your audience. Sharpen your active listening skills to build deeper connections. Navigate conflict and misunderstandings with confidence. Harness the power of positive self-talk and persuasive language. Gain the communication skills to excel in professional and personal settings. Certificate in Effective Communication Skills at QLS Level 3 Module 1: Introduction To Communication - Goals & Benefits Module 2: Key Principles Of Communication Module 3: We Are ALWAYS Communicating Module 4: Fundamentals Of Communication - Part 1 Module 5: Fundamentals Of Communication - Part 2 Module 6: Great Communication Tips - Part 1 Module 7: Great Communication Tips - Part 2 Module 8: Self-Talk & Powerful Language Module 9: Miscommunication Module 10: Still MORE Great Tips! Part 1 Module 11: Still MORE Great Tips! Part 2 Module 12: Still MORE Great Tips! Part 3 Module 13: Final Thoughts and Suggestions Module 14: PROMO Communication (BEST) Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Effective Communication Skills at QLS Level 3 Who is this course for: The Level 3 Certificate in Effective Communication Skills is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Communication Skills like - Communication Specialist Public Relations Coordinator Marketing Manager Human Resources Consultant Sales Representative Corporate Trainer Customer Service Manager Requirements Certificate in Effective Communication Skills at QLS Level 3 To enrol in this Certificate in Effective Communication Skills at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Effective Communication Skills at QLS Level 3 Career Path: Communications Coordinator Public Relations Assistant Marketing Assistant Social Media Coordinator Content Writer Customer Service Representative Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! The sun was rising on a brand new day, and you knew it was time for a change. You've been yearning to take your career to the next level, but you're not sure where to start. That's where we come in! Our Train The Trainer Course bundle is the perfect way to enhance your skills and take the next step in your career. The QLS-endorsed Train The Trainer course is the jewel in the crown of this bundle. You'll learn everything you need to know to become a confident and effective trainer, and the free QLS hardcopy certificate will prove your expertise to potential employers. But that's not all - the bundle also includes 10 CPD-QS accredited courses that cover a range of topics, from coaching and mentoring to public speaking and stress management. Imagine the doors that could open for you with this bundle. You'll learn to set and achieve goals, build resilience, and manage your time effectively. You'll gain confidence and assertiveness and master the art of public speaking. And you'll even learn to think creatively and solve problems in new and innovative ways. This bundle is your ticket to a brighter future, so why wait? Start your journey today and discover what you're truly capable of. Enrol right now! This Train The Trainer Course Bundle Package includes: Course 01: Diploma in Train The Trainer at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Coaching & Mentoring Diploma Course 02: Project Management Course Course 03: Goal Setting, Motivation, and Resilience for Life Course 04: Online Motivational Speaking Training Course 05: Confidence Building & Assertiveness Course 06: Effective Methods of Public Speaking and Presentation Skill Course 07: Teach Anybody Anything Course 08: Certificate Course in Creativity and Creative Problem Solving Course 09: Workplace Stress Management Diploma Course 10: Time Management Why Prefer This Train The Trainer Course Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Train The Trainer Course bundle courses, you will be able to learn: Develop effective training skills and techniques Learn to coach and mentor individuals or teams Manage projects with ease and efficiency Boost motivation, goal-setting, and resilience Master the art of public speaking and online motivational speaking Improve confidence and assertiveness Enhance creativity and problem-solving abilities ***Curriculum breakdown of Train The Trainer*** Introduction and Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer? Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Start with an amazing opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility and Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break How is the Train The Trainer Course Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is perfect for: Individuals looking to advance their careers as trainers or coaches Professionals seeking to develop their project management skills Individuals seeking to improve their public speaking and communication abilities Anyone looking to enhance their personal and professional development Career path Trainer/Instructor: £20,000 - £40,000 per year Project Manager: £30,000 - £60,000 per year Public Speaker/Motivational Speaker: £25,000 - £70,000 per year Team Leader/Manager: £25,000 - £60,000 per year Personal Development Consultant: £25,000 - £50,000 per year Please note that the above salary ranges may vary depending on factors such as qualifications and experience. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Train The Trainer at QLS Level 4 Hard copy certificate - Included
Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.
Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.
Building High-Performance Teams: In-House Training This course pulls together the most current and popular theories and writings on this complex topic and presents this amalgamated view in a highly interactive workshop and activity-based approach. Students will understand and have the skills required to build and participate in high-performance project teams and will possess the insight to proactively affect change within their respective organizations by guiding the existing culture to one that promotes high performance. What you will Learn At the end of this program, you will be able to: Define a team and describe the optimum team size for effective performance Describe characteristics and guiding behaviors of high-performance teams Describe the major elements of each development stage in two distinct models Recognize cultural barriers in achieving high performance List the attributes of a high-performing corporate culture Assess your own corporate culture Discuss corporate leadership as a factor in building high-performance project teams Describe the three A's of selecting team members State three leadership responsibilities Describe leadership responsibilities, styles, and roles List and describe the eight components of the team charter model for building high-performance teams Foundation Concepts The Nature of Teams Characteristics of High-Performance Teams Understanding Team Development Stages of Team Development - Model 1 Stages of Team Development - Model 2 Designing a High-Performance Culture Corporate Cultures Corporate Leadership Establishing the Attributes of High Performance Choosing the Right People Team Effectiveness Team Leadership The Team Charter Model
Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
CPD Certified | 8-in-1 Premium Bundle | Updated Lesson Plan | Free PDF Certificate | 24/7 Tutor Support
Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. Unravel the intricacies of criminal law with our comprehensive course bundle that covers everything from English Law to Criminal Intelligence, Forensic Psychology, and Accident Investigation. Enhance your knowledge with GDPR training and anti-money laundering and fraud management techniques to become a financial crime consultant and criminal investigator. The Criminal Law course bundle is a comprehensive program that covers ten different areas of criminal law. With this course, you will learn about the English Law Course, International Law, GDPR Training, Contracts Law in the UK, Anti Money Laundering and Fraud Management, Financial Crime Consultant, Criminal Intelligence, Crime Analysis, Forensic Psychology, Criminal Profiling, and Accident Investigation. After completing this course, you will be able to understand the fundamentals of criminal law, investigate criminal activities, analyse crime data, and develop financial crime prevention strategies. This Criminal Law Bundle Package includes: Course 01: Advanced Diploma in Criminal Law at QLS Level 7 10 Additional CPDQS Accredited Premium Courses - Course 01: English Law Course Course 02: International Law Course 03: GDPR Training Course 04: Contracts Law in the UK Course 05: Anti Money Laundering and FraudManagement Course 06: Financial Crime Consultant Course 07: Criminal Intelligence and Crime Analysis Course 08: Forensic Psychology: Criminal Profiling Course 09: Criminal Investigator Course 10: Accident Investigation Success becomes a lot simpler with this Criminal Law bundle package, which allows you to monetise your skills. This Criminal Law bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Criminal Law bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. Learning Outcomes After completing this course, you will be able to: Analyse the basic principles of English Law and International Law. Understand the fundamentals of GDPR and its application in the UK. Investigate financial crimes and develop effective prevention strategies. Analyse crime data and develop effective crime prevention techniques. Understand the basics of criminal profiling and its importance in criminal investigations. Investigate accidents and determine the root cause of accidents. Develop an understanding of the legal aspects of contracts in the UK. Understand the basics of criminal intelligence and its application in criminal investigations. The course materials for Criminal Law are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Criminal Law Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. This course covers all the fundamental principles and techniques used in criminal law, from analysing crime data to investigating financial crimes and analysing criminal intelligence. With this course, you will develop the skills and knowledge required to investigate criminal activities and develop effective crime prevention strategies. You will also gain an understanding of the legal aspects of contracts and their application in the UK. ** Course Curriculum ** The Criminal Law Bundle Courses have the following curriculum: Course 01: Advanced Diploma in Criminal Law at QLS Level 7 Module 1: Introduction Module 2: Elements of a Crime Module 3: Incitement, Conspiracy, and Attempt Module 4: Participation Module 5: Crime Prevention Module 6: The Police Module 7: Prosecution, Caution, and Diversion Module 8: Youth Justice Module 9: The Trial Module 10: Sentencing Process Module 11: Homicide Module 12: Offences against Person Module 13: Sexual Offences Module 14: Theft Module 15: Blackmail, Robbery & Burglary Module 16: White-Collar Crime Module 17: Terrorism & Law Module 18: Property Offences Module 19: Cybercrime & Piracy Module 20: Prisons Module 21: Probation Service Module 22: War Crimes Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Criminal Law at QLS Level 7exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for: Law enforcement officers Lawyers Fraud investigators Compliance officers Risk managers Requirements No prior background or expertise is required. Career path After completing this course, you should be able to pursue the following career pathways: Lawyer (£60,000 - £120,000 per year) Compliance Manager (£40,000 - £80,000 per year) Fraud Investigator (£25,000 - £50,000 per year) Risk Manager (£45,000 - £90,000 per year) Intelligence Analyst (£25,000 - £50,000 per year) Certificates Advanced Diploma in Criminal Law at QLS Level 7 Hard copy certificate - Included For Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Tired of the same old retail routine? Do you crave a career filled with challenge, creativity where you can directly influence customer choices and trends? The UK retail industry is booming, with over 3 million people employed in varying roles, and this power-packed bundle is your golden ticket to success! Our jam-packed bundle equips you with the skills to rule the retail roost! Learn the secrets of buying, merchandising, and operations like a pro. Master the art of data-driven decision making, craft winning sales strategies, and design show-stopping store displays that turn browsers into buyers! We'll also cover essential topics like consumer rights and supply chain management, making you a retail rockstar with a complete skillset. Courses are Included in This Bundle: Course 01: Retail Management Course 02: Retail Data Analytics Course 03: Retail Associate Certificate Course 04: Understanding Retail Operations Course 05: Business Management Course 06: Supply Chain Management Course 07: Warehouse Operative Course 08: Inventory Management Training Course 09: Sales and Marketing Skills Course 10: Visual Merchandising Course 11: Consumer Rights Awareness Don't just survive in retail, thrive! Enrol today and unlock your full potential. Learning Outcomes of Retail Management Gain a comprehensive understanding of retail operations and management principles. Analyze retail data to identify customer trends and inform buying decisions. Develop effective strategies for sourcing, managing, and selling merchandise. Master the art of visual merchandising to create attractive and engaging store displays. Understand consumer rights and how to implement best practices in customer service. Enhance your sales and marketing skills to boost revenue and customer satisfaction. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Retail Management Get a free student ID card with Retail Management Training program (£10 postal charge will be applicable for international delivery) The Retail Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Retail Management course materials The Retail Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Retail Management Module 01: Introduction To Retail Management Module 02: Retail Strategy Module 03: Retail Buying And Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management In Retailing Module 06: The Sales Process And Dealing With Customers At The Checkout Module 07: Importance Of Consumer Behaviour Module 08: Taking Trends And Targeting Customers Effectively Module 09: The Importance Of Communicating With Customers Module 10: Choosing A Retail Location Module 11: Retail Psychology Module 12: Negotiate The Right Deal With Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills For Leading Your Team Module 15: Selling In Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety For Retail Stores Module 18: Consumer Rights Act Course 02: Retail Data Analytics Module 1: Introduction To Retail Analytics Module 2: Retail Psychology Module 3: Retail And Data Analytics Module 4: Benefits Of Retail Analytics Module 5: Retail Strategy Module 6: Retail Buying And Merchandising Module 7: Forecasting Module 8: Retail Pricing Module 9: Analytics Software Module 10: Supply Chain Management In Retailing Module 11: The Sales Process And Dealing With Customers At The Checkout Module 12: Selling In Multiple Channels Module 13: Taking Trends And Targeting Customers Effectively Course 03: Retail Associate Certificate Module 01: Introduction to Retail Associate Module 02: Qualities of a Retail Associate Module 03: Retail Psychology Module 04: Importance of Consumer Behaviour Module 05: The Importance of Communicating with Customers Module 06: Taking Trends and Targeting Customers Effectively Module 07: The Sales Process and Dealing with Customers at the Checkout Module 08: Consumer Rights Act Module 09: Introduction to Visual Merchandising Module 10: In-Store Design Module 11: Exterior Design Module 12: Health & Safety for Retail Stores Module 13: Management Skills for Leading Your Team =========>>>>> And 9 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Buyers Merchandisers Sales Associates Store Managers Retail Entrepreneurs Career Changers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Buyer Merchandiser Sales Manager Store Manager Retail Operations Manager Retail Business Owner Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.