13023 Manager courses in Addlestone delivered Online

Whether the Highfield Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver, good customer service in your organisation. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks. Areas covered Customer service principles Customers’ needs and expectations Behaviour and interpersonal skills Responding to problems or complaints Who is it aimed at? The course is useful for staff, managers, and apprentices working within any business

The Clinical Coding - CPD Accredited 3 Courses Bundle offers a structured, no-nonsense introduction to the essential aspects of clinical coding, all from the comfort of your own screen. Whether you’re already familiar with ICD-10, OPCS-4 and SNOMED CT, or wondering if they’re characters from a sci-fi novel, this bundle lays it all out with clarity and precision. From decoding medical terminology to understanding the legal and ethical considerations of working with confidential health records, this course trio has the full alphabet soup of clinical coding covered. Split across 13 well-defined modules, the content delves into the fundamentals of clinical records, explores classification systems used globally, and explains the logic behind code assignment—yes, there is logic, we promise. With CPD accreditation to give your CV a boost and a strong focus on knowledge that’s relevant across healthcare settings, this course bundle is ideal for those who prefer accuracy over guesswork and order over chaos. Let’s just say, if your idea of fun involves turning symptoms into structured data, you’re in the right place. Course 01: Clinical Coding Course 02: Medical Law Course 03: Medication ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Clinical Coding Module 01: Introduction to Clinical Coding Module 02: Introduction to Clinical Records Its Confidentiality Module 03: Clinical Terminology and Jargons Module 04: Introduction to ICD-10 Coding Module 05: General Coding Standards of ICD-10 Module 06: ICD-10 5th Edition Codes (Chapter 1 to 4) Module 07: ICD-10 5th Edition Codes (Chapter 5 to 10) Module 08: ICD-10 5th Edition Codes (Chapter 11 to 15) Module 09: ICD-10 5th Edition Codes (Chapter 16 to 22) Module 10: Introduction to OPCS-4 Module 11: Introduction to SNOMED CT Module 12: Other types of Clinical Coding Module 13: Legal and Ethical Aspects of Working in a Clinical Environment Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Clinical Coding - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Clinical Coding - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Clinical Coding - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Clinical Coding - CPD Accredited 3 Courses Bundle training.

Overview This comprehensive course on Corporate & Strategic Communication Skills for Managers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Corporate & Strategic Communication Skills for Managers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Corporate & Strategic Communication Skills for Managers. It is available to all students, of all academic backgrounds. Requirements Our Corporate & Strategic Communication Skills for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 87 lectures • 08:58:00 total length •Definition of Communication: 00:03:00 •Elements of Communication: 00:04:00 •Communication Styles: 00:03:00 •Steps in Communication Process: 00:01:00 •Step 1 of Communication Process: 00:02:00 •Step 1 Explained - Goal and preparation: 00:05:00 •Step 1 Explained - Practicing Positive Intent: 00:02:00 •Step 1 Explained - Understanding Assumptions: 00:06:00 •Step 2 of Communication Process: 00:04:00 •Characteristics of Clear Message: 00:04:00 •Three Different Communication Styles: 00:06:00 •Assertive Communication Style: 00:02:00 •Body Language and Signals: 00:03:00 •Third Step in Communication - Seeing Feedback: 00:04:00 •Listening Skills - Listen with Compassion: 00:04:00 •Listening Skills - Meaning of Paraphrasing: 00:02:00 •Ways to Improve Communication and Knowledge Check: 00:05:00 •Increase Effectiveness of Communication: 00:08:00 •8 Guidelines for Giving Praise and Feedback: 00:05:00 •Additional Tips for Effective Communications: 00:09:00 •Communication Requirements in Business: 00:08:00 •Skills required in corporate communication: 00:06:00 •Interactive Communications: 00:08:00 •Reason why Communication Fails: 00:03:00 •Communication Channels and Their Problems: 00:06:00 •Indications of Incompetent Communication: 00:06:00 •Other reasons for Communication failure: 00:04:00 •Strategic Communication Liner Model: 00:05:00 •Strategic Communication Adaptive Model: 00:04:00 •Strategic Communication Interpretive Model: 00:04:00 •Strategic Communication in Public Communication: 00:09:00 •Resources and Audience for Strategic Public Communication: 00:07:00 •Source of Strategic Communication: 00:05:00 •Strategic Communication - Summary of three models: 00:12:00 •Strategic Communication - Guidelines for Interpretative Models: 00:05:00 •Strategic Communication - Public Communications: 00:11:00 •Internal Communication - Orientation: 00:09:00 •Internal Communication - Moral Compansation and Benefits: 00:07:00 •Internal Communication - Organisation Change: 00:07:00 •External Communication - Issues Management: 00:06:00 •External Communication and PR: 00:05:00 •External Communication - Issue Management - Organisation Response: 00:13:00 •External Communication - Image Management and Issue Advocacy: 00:06:00 •External Communication - Risk and Crisis Communication: 00:10:00 •Case Study on Corporate Strategic Communication: 00:09:00 •What is Strategy?: 00:06:00 •What is Communication Strategy?: 00:05:00 •When Communication Strategy is required: 00:04:00 •Why Communication Strategy is required: 00:03:00 •Information we need before making strategy: 00:08:00 •Setting Goals and Identify Audience: 00:08:00 •Catagorise your Audience to help draft right message: 00:04:00 •Drafting Message to cater your audience: 00:04:00 •Channels and Timing of Communication: 00:05:00 •Resources risk and Evaluation of communication strategy: 00:04:00 •Summary of Communication Strategy: 00:03:00 •Strategic Communication Plan Template: 00:04:00 •Strategic Communication Plan: 00:04:00 •Difference between Strategic and Tactical Communication: 00:03:00 •Traditional Planning and why Refreshed Approached: 00:05:00 •Change Management - What are concerns?: 00:03:00 •Refreshed Approach to Communication Planning: 00:07:00 •Possible Problems in Communication Plan, Success measurement: 00:06:00 •Measure, Feedback and Manage Cynics: 00:03:00 •Social Aspects of Communication Strategy: 00:12:00 •Additional Planning on Social Aspects of Communication Strategy: 00:04:00 •Strategic Communication - American Airlines Case Study: 00:33:00 •How to Succeed in Group Communication: 00:10:00 •Defining Group Communication: 00:08:00 •Elements of Group Communication and Types of Group: 00:08:00 •Advantages and Disadvantages of Group Discussion: 00:08:00 •How to prepare for group Discussion: 00:07:00 •Practice for group Discussion and other aspects: 00:08:00 •Dos and Don't group Discussion: 00:08:00 •Summary of previous class: 00:05:00 •What is conflict - class discussion?: 00:07:00 •Communication in Conflict: 00:08:00 •Meaning of Positive intent in difficult situations: 00:09:00 •Positive Intent - Example: 00:05:00 •De-escalating Emotions as a method to communicate in Conflicts: 00:06:00 •Detached Responsibility method in resolving conflicts: 00:13:00 •Keys to handle Angry Peoples: 00:06:00 •Keys to deal with denial: 00:04:00 •Uncovering Hidden Agendas: 00:06:00 •Giving Negative Feedback: 00:09:00 •Receiving Negative Feedback and Exercise: 00:08:00 •Assignment - Corporate & Strategic Communication Skills for Managers: 00:00:00

NEW Driver CPC E-Learning Course – International Module Complete 7 hours of DVSA-approved Driver CPC training online. Flexible, interactive learning for LGV & PCV drivers. Finish in 3 months – fully remote. Start today with PETM LTD.

NEW Driver CPC E-Learning Course – International Module Complete 7 hours of DVSA-approved Driver CPC training online. Flexible, interactive learning for LGV & PCV drivers. Finish in 3 months – fully remote. Start today with PETM LTD.

NEW Driver CPC E-Learning Course – International Module Complete 7 hours of DVSA-approved Driver CPC training online. Flexible, interactive learning for LGV & PCV drivers. Finish in 3 months – fully remote. Start today with PETM LTD.

Overview This comprehensive course on Scrum Master Training For Project Managers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Scrum Master Training For Project Managers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Scrum Master Training For Project Managers. It is available to all students, of all academic backgrounds. Requirements Our Scrum Master Training For Project Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 6 lectures • 05:30:00 total length •Introduction: 01:00:00 •Typical Scrum Timeline: 01:00:00 •Scrum Roles: 01:00:00 •Scrum Events: 01:00:00 •Scrum Artifacts: 01:00:00 •Summary: 00:30:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that over 1 million people in the UK visit a pharmacy every single day? Pharmacies play a vital role in our healthcare system, and pharmacy assistants are a key part of keeping them running smoothly. Are you interested in a career supporting pharmacists and helping patients with their health? This Pharmacy Assistant Diploma could be the perfect first step. The Pharmacy Assistant Diploma Bundle provides a well-rounded foundation for a successful career in pharmacy. You'll gain a strong understanding of pharmacy procedures, medication control and administration, and essential medical terminology. Our diploma also covers key areas like human anatomy, first aid, and even the latest developments in COVID-19 critical care. Our Bundle Contains 8 of Our Premium Courses for One Discounted Price: Course 01: Pharmacy Assistant and Technician Foundation Training Course 02: Control and Administration of Medicines Online Training Course Course 03: Medical Transcription Course 04: Nurse Prescribing Diploma Course 05: Anatomy and Physiology of Human Body Course 06: Diabetes Awareness (Type 1 and Type 2) Course 07: First Aid Trainer Course Course 08: COVID-19 Critical Care: Understanding and Application Whether you're looking for a new career path or want to advance in your current role within a pharmacy, this diploma equips you with the expertise and confidence to succeed. Enrol today and take the first step towards a fulfilling career in pharmacy! Learning Outcomes of Pharmacy Assistant Explain key legislation and guidelines governing pharmacy practice in the UK. Identify and classify different medication forms and their administration methods. Accurately measure and dispense medications based on prescriptions. Communicate effectively with patients and healthcare professionals. Recognize and respond to potential medication errors. Contribute to a safe and efficient pharmacy environment. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Pharmacy Assistant Get a free student ID card with Pharmacy Assistant Training program (£10 postal charge will be applicable for international delivery) The Pharmacy Assistant is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Pharmacy Assistant course materials The Pharmacy Assistant comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Pharmacy Assistant and Technician Foundation Training Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician Module 2: Job Role of Pharmacy Technicians Module 3: Pharmacy Assistant Patient Counselling Guide Module 4: Communication in Pharmacy Settings Module 5: The Pharmacy Team and Practices Module 6: Prescription and Dispensing in Pharmacies Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 8: Inventory Control and Management in Pharmacies Module 9: Standard Operating Procedures (SOPs) Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology Course 02: Control and Administration of Medicines Online Training Course Module 01: Medicine Management Fundamentals Module 02: Importance Of Medicine Management Module 03: Prescribing Medication Effectively Module 04: Common Problems - Pharmacological Management Module 05: Common Medicines To Use Module 06: Palliative Care Module 07: The Four Principles Of Medicine Optimisation Module 08: Managing Medication In Residential Aged Care Facilities (RACFs) Module 09: Law And Legislation Course 03: Medical Transcription Module 01: Introduction To Medical Transcription Module 02: The What, How, Who And Why Of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection =========>>>>> And 6 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*8 = £65) CPD Hard Copy Certificate: £29.99 CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Pharmacy Assistant bundle. This Pharmacy Assistant bundle is ideal for: Healthcare enthusiasts Pharmacy assistants Retail pharmacy staff Disclaimer: The Pharmacy Technician course is not accredited by the GPhC therefore students completing the course(s) will not be eligible for registration with the GPhC as a pharmacy technician nor will they meet the GPhC's training requirements to work as pharmacy technician. Requirements You will not need any prior background or expertise to enrol in this Pharmacy Technician bundle. Career path After completing this Pharmacy Technician bundle, you are to start your career or begin the next phase of your career. Pharmacy assistant Dispensary technician Medical receptionist Healthcare assistant Clinical support worker Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

This course explores the English legal and regulatory landscape of the sales of goods and the principles on which law practitioners draft and negotiate these contracts. The course introduces some fundamental concepts relating to the rights and obligations of buyers and sellers in sales contracts. It reflects on the remedies offered to the buyer and seller in case of breach of contract while exploring relevant elements of internationality, including the International Commercial Terms of The International Chamber of Commerce.After the successful completion of this course, the learner will be able to; Identify the UK domestic legislative framework of international sales contracts. Understand the construction of contracts of sales of goods and products in English law. Determine the rights and obligations of buyer and seller in international sales contracts. Reflect on the remedies offered to the buyer and seller in case of breach of contract. Identify international rules influencing the UK legal framework of International sales contracts. Understand the different types and effects of incoterms rules. This course explores the English legal and regulatory landscape of the sales of goods and the principles on which law practitioners draft and negotiate these contracts. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to International Sales of Goods Governed by English Law QUIZ: Introduction To International Sales Of Goods Governed By English Law Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. Legal advisors. Law practitioners. Contract specialists. Legal officers. Contract managers. Business developers. Trade advisors. Trade compliance officers. Law lecturers. Business lecturers. Legal and business researchers. Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course explores the concept and evolution of money laundering and Identifies the three stages of money laundering, all while explaining the aim and techniques of each stage. The course provides insight into different methods used in money laundering, including trade schemes, insurance policies, and cryptocurrencies. Also, the course presents an analysis of the impact of money laundering on economic growth and financial stability. After the successful completion of this course, the learner will be able to; Understand the concept and evolution of money laundering. Identify the three stages of money laundering. Understand different methods used in money laundering. Measure the impact of money laundering on economic growth. This course explores the concept and evolution of money laundering and Identifies the three stages of money laundering, all while explaining the aim and techniques of each stage. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Money Laundering Concepts, Methods And Impact Self-paced pre-recorded learning content on this topic. QUIZ: Introduction To Money Laundering Concepts, Methods And Impact Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. Compliance specialists Compliance officers Financial advisors and managers Banking professionals Accountants Real estate agents Insurance professionals Legal advisors. Law practitioners. Contract specialists. Legal officers. Contract managers. Business developers. Law lecturers. Business lecturers. Legal and business researchers. Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.