11008 Manager courses delivered On Demand

Resolve: Leading Through Tensions to Project Success How do you navigate your team through the tensions that are both inherent in projects, and those that can arise whenever a group of people work together to accomplish goals? This workshop provides support to project managers to recognize, anticipate, courageously engage and effectively lead teams through conflict to success. By using practical strategies and techniques, project managers can analyze and plan the best course of action to proactively lead their team through choppy waters to the solid landing of project success. These techniques help to lower the stress level and to strengthen relationships within the team. At its core, teams are made of individuals who want to contribute to the project success by using their talents and expertise. When project managers utilize facilitation and conflict resolution techniques to engage members and to ensure each member is heard, the outcomes are successful deliverables strongly supported by a unified team. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. What You Will Learn: Recognize common tensions inherent to projects and how planning will lessen the impact of inherent conflict. Identify indicators of when team tensions arise and use effective communication approaches to manage team stress and conflict. Lead the team in decision making by utilizing facilitation techniques that ensure every member is heard and that connect the member's expertise to project success.

Safer Recruitment: Safer Recruitment Training Course All settings where children and young adults are present require safer recruitment: safer recruitment practices. For example, when hiring and supervising new employees, it is important to understand how to make sure they are safe to work with children. This begins with a thorough safer recruitment: safer recruitment process that ensures that the people you hire have the same child protection attitudes and values as you do. Throughout this Safer Recruitment Training Course, you will learn about best practices in the recruitment process. You will learn how to check suitability throughout the hiring process, from selection to a recruit starting in a role. The Safer Recruitment: Safer Recruitment Training Course covers the various checks that must be performed when hiring someone new to work with children, such as DBS checks, overseas checks, and eligibility to work in the UK. Why choose this Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Course. Main Course: Safer Recruitment Training Course Free Courses Course 01: Level 4 Logistics Management Course 02: Level 3 Dyslexia Awareness Course 03: HR and Payroll Management Special Offers of this Safer Recruitment: Safer Recruitment Training Course This Safer Recruitment: Safer Recruitment Training Course includes a FREE PDF Certificate. Lifetime access to this Safer Recruitment: Safer Recruitment Training Course Course Instant access to this Safer Recruitment: Safer Recruitment Training Course Course 24/7 Support Available to this Safer Recruitment: Safer Recruitment Training Course Safer Recruitment: Safer Recruitment Training Course Learning Objectives After completing this Safer Recruitment Training Course, the learner will be able to: Understand the fundamentals of Safer Recruitment. Make the job description and application pack. Know the interview process. Shortlist candidates, contact referees and review disclosures. Gain a thorough understanding of Pre-Appointment and DBS Checks. Understand the induction process and maintain a safe workplace. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Safer Recruitment Training course. Who is this course for? Safer Recruitment: Safer Recruitment Training Course This Safer Recruitment Training Course is ideal for anyone in charge of hiring and/or supervising new staff members who work with children and young people. This applies whether you are hiring full-time, part-time, or volunteer employees. All settings where children and young people are present, including activity centres, nurseries, sports clubs, private tutors, childminders, fostering agencies, and support services, must protect children and follow the safer recruitment: Safer Recruitment process. Requirements Safer Recruitment: Safer Recruitment Training Course To enrol in this Equality and Diversity: Equality and Diversity Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Safer Recruitment: Safer Recruitment Training Course. Be energetic and self-motivated to complete our Safer Recruitment: Safer Recruitment Training Course. Basic computer Skill is required to complete our Safer Recruitment: Safer Recruitment Training Course. If you want to enrol in our Safer Recruitment: Safer Recruitment Training Course, you must be at least 15 years old.

Strategic Initiative Project Management: Using Projects to Create Business Value The business side of projects has grown significantly. Project management is used on projects related to strategic planning, and project managers are reporting to the senior-most levels of management and even into corporate boardrooms. Traditional project management practices that have existed for decades may not be appropriate for strategic initiative projects. Project managers must learn how to use a new family of metrics capable of measuring business value, creativity and innovation. Executives that sit on project governance committees or are part of the Portfolio Project Management Office must understand how to use these new metrics to make informed decisions. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Strategic Initiative Project Management: Using Projects to Create Business Value The business side of projects has grown significantly. Project management is used on projects related to strategic planning, and project managers are reporting to the senior-most levels of management and even into corporate boardrooms. Traditional project management practices that have existed for decades may not be appropriate for strategic initiative projects. Project managers must learn how to use a new family of metrics capable of measuring business value, creativity and innovation. Executives that sit on project governance committees or are part of the Portfolio Project Management Office must understand how to use these new metrics to make informed decisions. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Fraud Prevention: A Guide for Small and Medium Sized Enterprises   Course Description   Copyright Ross Maynard 2021   Course Description Business fraud is a significant, and growing problem. Hardly a day goes by without news reports of organisations being hacked or having their data hijacked. Phishing scams and ID theft are also serious threats to businesses. According to data produced by Accenture, 43% of cyber attacks are aimed at small or medium sized organisations, but only 14% of those organisations are well protected. Around 60% of successful internet fraud cases are the result of phishing emails, and  30% of cases result from ID theft. These two approaches are increasingly being combined in business internet fraud. The aim of this course is to help managers in small or medium sized organisations understand the fraud risk that they face, and to take action to mitigate the risk. The course covers frauds risks, creating an anti-fraud culture and developing an fraud risk management strategy. The course comes with a fraud risk mini-audit and sample anti-fraud policies, and related policy documents. The best way to prevent fraud is to have clear anti-fraud policies and procedures which all staff understand, and which are rigorously enforced; coupled with an open, communicative environment, where staff feel safe and supported to question actions and raise concerns. To help your organisation put these elements in place, this course has five parts: Part 1: What is Fraud and Who Commits it? Part 2: Creating an Anti-Fraud Culture Part 3: Fraud Risk Management Part 4: Managing Bribery Risk Part 5: Appendices with sample anti-fraud policies, fraud response plans, a whistleblowing policy and anti-bribery policy.   I hope you find the course helpful.     Key Learning Points  On completion of the course, delegates will be able to: Define meaning and nature of business fraud Appreciate the variable nature of people’s honesty and how that can tip into fraud Understand the personality types of people who commit business fraud Identify the elements of an anti-fraud culture Explain the steps required to guard against internet fraud Understand the elements of a fraud risk management strategy Outline the sanctions available for those committing fraud Develop an Anti-Fraud Policy, Fraud Response Plan, Whistleblowing Policy and Anti-Bribery Policy for their organisation Begin to audit the level of fraud risk and bribery risk in their organisation     Curriculum Part 1: What is Fraud and Who Commits it? L1: What is Fraud? L2: The Variable Nature of Honesty Part 2: Creating an Anti-Fraud Culture L3: Creating an Anti-Fraud Culture L4: Internet Fraud and Cybercrime  Part 3: Fraud Risk Management L5: The Fraud Risk Management Strategy Part 1 L6: The Fraud Risk Management Strategy Part 2 L7: Sanctions for Fraud  L8: Tips to Help Prevent Fraud L9: The Fraud Risk Mini-Audit L10: Fraud Prevention Exercises Part 4: Managing Bribery Risk L11: The Bribery Act 2010 L12: The Bribery Risk Mini-Audit Part 5: Appendices Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy     Pre-Course Requirements There are no pre-course requirements     Additional Resources PDF copies of the following documents are provided with the course: Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy Sample Code of Ethics CIMA Fraud Risk Management Guide 2016 The Honesty Questionnaire The Fraud Risk Mini-Audit The Bribery Risk Mini Audit     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Navigating today’s business environment requires more than just good intentions—it demands a clear understanding of the rules that keep companies operating above board. This QLS Level 3 Certificate is designed for those keen to deepen their knowledge of corporate risk management and regulatory frameworks without the fluff or filler. Whether you're part of a growing enterprise or simply want to sharpen your insight into how businesses stay legally sound and ethically aligned, this course helps lay the groundwork in a way that’s both accessible and professionally rewarding. Study entirely online, at your pace, with material developed to balance depth with clarity. From corporate governance essentials to identifying internal risks, each module guides you through the finer points with well-structured content and a clear sense of purpose. Ideal for those aiming to support organisational integrity or enhance their CV, this course adds a respected credential to your name—without the jargon or tired clichés. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Lesson 01 :Introduction to Active Shooter Attacks Lesson 02 :Identifying Potential Threats Lesson 03 :Developing a Survival Mindset Lesson 04 :Responding to an Active Shooter Incident Lesson 05 :Emergency First Aid and Evacuation Lesson 06: Prevention and Preparedness Lesson 07:Case Study on Active Shooting Learning Outcomes: Gain insights into the nature of active shooter attacks. Learn to identify potential threats and suspicious behaviour. Develop a resilient survival mindset. Understand effective responses during an active shooter incident. Acquire emergency first aid and evacuation skills. Explore prevention and preparedness strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals concerned about personal safety. Parents and guardians wanting to protect their families. School and university staff members. Workplace employees and managers. Security personnel and first responders. Community members interested in safety. Anyone seeking to enhance their emergency preparedness. Individuals keen on understanding active shooter incidents. Career path Security Officer Emergency Response Coordinator Safety Consultant Crisis Management Specialist Emergency Preparedness Trainer Community Safety Advocate Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Understanding Marginal Costing Course is designed to help individuals grasp the vital concept of marginal costing, an essential tool in financial decision-making. In today’s competitive business landscape, understanding how to calculate and apply marginal costs allows businesses to optimise operations and increase profitability. This course simplifies complex financial theories and makes them accessible for anyone looking to gain a solid foundation in cost management, whether for career progression or enhancing business performance. By the end of the course, you’ll gain a clear understanding of how marginal costing contributes to pricing decisions, cost control, and profitability analysis. It offers a clear distinction between fixed and variable costs, enabling students to make more informed decisions when analysing profit margins. With flexible online access, this course allows you to learn at your own pace, diving deep into the techniques and formulas used by financial professionals to improve business strategies. Whether you’re aiming to advance in your career or strengthen your financial acumen, Understanding Marginal Costing provides the knowledge to confidently analyse and apply costing methods effectively. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Costing Methods Module 02: Understanding Marginal Costing Module 03: Cost Classification Module 4: Cost-Volume-Profit (CVP) Analysis Module 05: Decision-Making Using Marginal Costing Module 06: Contribution Margin Ratio and Profit Planning Module 07: Limitations and Criticisms of Marginal Costing Learning Outcomes Analyze costs effectively for informed decision-making. Utilize Marginal Costing strategically for financial planning. Classify costs adeptly to enhance decision-making capabilities. Implement Contribution Margin Ratio for profitable strategies. Grasp the limitations and criticisms of Marginal Costing. Enhance financial acumen for various professional pursuits. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Entrepreneurs seeking financial mastery. Finance enthusiasts eager to deepen their knowledge. Professionals aiming to enhance decision-making skills. Students pursuing a career in finance. Business managers seeking strategic financial insights. Aspiring analysts and consultants. Individuals preparing for financial roles. Anyone interested in mastering Marginal Costing principles. Career path Financial Analyst Management Accountant Business Consultant Cost Accountant Budget Analyst Entrepreneurial Ventures in Finance Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Are you looking to explore a highly effective, forward-looking therapeutic approach that centres on progress rather than problems? The Solution-Focused Brief Therapy (SFBT) Course is designed to introduce you to the core principles of SFBT, offering insight into a conversational framework that supports meaningful change. Whether you're a beginner in counselling theory or simply curious about structured goal-based dialogue, this course presents concepts in an accessible, no-fuss format — minus the jargon and mystery. Across the modules, you'll learn how to shift focus away from obstacles and toward what’s already working. Through engaging scenarios and clear explanations, you'll discover how SFBT encourages clients to imagine solutions, rather than dwell on difficulties. It's all about asking the right questions, listening with purpose, and guiding conversations toward constructive outcomes — even if the situation feels stuck. No need for fluff or frills — just sound concepts, smart guidance, and a practical mindset for anyone keen to sharpen their understanding of solution-oriented thinking. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Solution-Focused Brief Therapy (SFBT) Module 02 : The SFBT Diamond Model Module 03 : Key Techniques in SFBT Module 04 : Building a Collaborative Therapeutic Relationship Module 05 : Goal Setting in SFBT Module 06 : Resource Exploration and Solution Building Module 07 : Implementation and Evaluation Module 08 : SFBT in Different Settings and Populations Module 09 : Ethical Considerations in SFBT Learning Outcomes: Master the principles of Solution-Focused Brief Therapy (SFBT). Build proficiency in the SFBT Diamond Model. Employ key SFBT techniques in therapeutic practice. Establish a collaborative and therapeutic client relationship. Skillfully set goals within the SFBT framework. Apply SFBT in diverse settings and with various populations. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mental health professionals (counsellors, therapists, psychologists). Social workers and family therapists. Educators and school counsellors. Healthcare professionals interested in therapy. Life coaches and career counsellors. Individuals pursuing personal or professional growth. Managers and leaders interested in solution-focused leadership. Anyone intrigued by the transformative potential of SFBT. Career path Counsellor or Therapist Family Therapist School Counsellor Life Coach Career Counsellor Clinical Psychologist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Let’s be honest—being a dentist isn’t just about teeth. In a sudden emergency, your response can be the difference between life and death. That’s where this BLS and AED for Dentists Course comes in. Designed to help dental professionals feel confident in responding to cardiac arrest and breathing emergencies, this course brings clarity to lifesaving procedures like CPR, the use of automated external defibrillators (AEDs), and recognising early warning signs. It’s the kind of knowledge every dental team should have up their sleeve—no fluff, no fuss, just the essentials, clearly explained. With every lesson, you'll build your understanding of Basic Life Support (BLS) tailored specifically for the dental setting. From dealing with unresponsive patients to managing emergencies until help arrives, this training fits right into your daily responsibilities—without leaving the clinic. Whether you're an experienced dentist or just keeping your knowledge up to date, this course gives you the confidence to act when it matters most. And the best bit? It’s all online, easy to follow, and fits neatly around a busy schedule. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to BLS and AED Module 2: Cardiopulmonary Resuscitation (CPR) Techniques Module 3: Automated External Defibrillator (AED) Training Module 4: Medical Emergencies in the Dental Office Module 5: Infection Control and Safety Measures Module 6: Post-Resuscitation Procedures Module 7: Emergency Action Plan for Dental Practice Learning Outcomes: Execute effective CPR techniques in dental emergencies. Demonstrate adept operation of an Automated External Defibrillator (AED). Identify and manage various medical emergencies in a dental setting. Implement infection control and safety measures with precision. Execute post-resuscitation procedures seamlessly. Develop a tailored emergency action plan for a dental practice. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Dentists Dental Nurses Dental Hygienists Dental Assistants Dental Technicians Dental Practice Managers Oral Surgeons Orthodontists Career path Dental Practitioner Dental Nurse Dental Hygienist Dental Assistant Dental Technician Oral Surgeon Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

If you’re the sort who finds satisfaction in keeping a kitchen ticking like clockwork, this CPD Certified Kitchen Porter Training Course is your ideal next move. It’s built for those who understand the vital role of kitchen porters in the hospitality world – from maintaining hygiene standards to supporting the overall flow of busy back-of-house operations. Whether you're new to the industry or brushing up your knowledge, this course offers the tools to sharpen your awareness of food safety, cleanliness protocols, and teamwork etiquette. Delivered entirely online, the training is structured for flexible learning without cutting corners on quality. You’ll explore modules covering cleaning schedules, safe waste disposal, storage principles, and working efficiently in a high-pressure kitchen environment. With a professional yet friendly tone, this course brings clarity to your responsibilities while keeping things straightforward – no fluff, just the essentials you need to stay sharp and on point in any kitchen setting. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Kitchen Porter Training Lesson 01 :Introduction to Kitchen Porter Lesson 02 :Tools and Equipment Lesson 03 :Dishwashing and Kitchen Maintenance Lesson 04 :Cleaning and Sanitation Lesson 05 :Kitchen Safety Lesson 06: Inventory Management Lesson 07:Introduction to HACCP Lesson 08:Principles of HACCP Learning Outcomes: Understand the pivotal role of a Kitchen Porter in culinary establishments. Identify and proficiently use various kitchen tools and equipment. Execute effective dishwashing techniques and maintain kitchen hygiene. Implement stringent cleaning and sanitation procedures in compliance with industry standards. Prioritize safety measures within a fast-paced kitchen environment. Master Inventory Management and grasp the principles of HACCP for optimal kitchen operation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to kickstart their career in the culinary industry. Current kitchen staff seeking to enhance their skills and knowledge. Culinary enthusiasts eager to learn the intricacies of kitchen operations. Job seekers looking to bolster their employability in the hospitality sector. Professionals aiming to transition into the culinary field. Restaurant owners and managers keen on training their kitchen staff effectively. Career path Kitchen Porter Dishwasher Cleaning Staff in a Commercial Kitchen Inventory Clerk in a Restaurant Kitchen Assistant in a Catering Company HACCP Compliance Officer in a Food Establishment Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.