11017 Manager courses in Worcester delivered On Demand

In today's fast-paced world, the significance of a Life Coaching Course cannot be overstated. With mounting stressors and evolving challenges, individuals seek guidance to navigate personal and professional hurdles effectively. This Life Coaching Advanced Diploma equips learners with invaluable skills in empathetic listening, goal setting, and behavior modification, essential for fostering personal development and well-being. As mental health awareness rises, the demand for qualified life coaching is surging. The UK, in particular, witnesses a growing need for such professionals, with an array of job opportunities spanning private practice, corporate coaching, and educational institutions. These roles offer a promising average annual salary of around £40,000, providing not just financial stability but also a sense of fulfillment in aiding others' growth and transformation. Moreover, the life coaching sector shows no signs of decline, as societal pressures and the pursuit of holistic wellness continue to drive the demand for life coaching services. As individuals increasingly recognize the value of proactive self-improvement, the relevance of life coaching remains steadfast. Furthermore, advancements in technology facilitate remote coaching, expanding the reach of practitioners beyond geographical limitations. Key Features This Life Coaching Advanced Diploma Course Includes: This Life Coaching Advanced Diploma Course CPD QS Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Life Coaching Advanced Diploma Course: Module 01: Life Coaching: Purpose and Essential Principles Module 02: Cultivate Self-Awareness Module 03: Formulating Core Beliefs and Navigating Fears Module 04: Varieties of Life Coaching and Essential Traits of a Life Coach Module 05: Grasping Emotional Intelligence Module 06: Communication Techniques and Non-Verbal Cues Module 07: Frameworks for Client Interaction and Goal Establishment Module 08: Fundamental Principles for Business Advancement and Expansion Module 09: Upholding Ethical Standards: Safeguarding Yourself and Your Clients Learning Outcomes After completing this Life Coaching Advanced Diploma Course, you will be able to: Purpose and Principles: Understand life coaching fundamentals for effective client support and guidance. Self-Awareness Mastery: Develop self-awareness skills crucial for personal growth and client connection. Core Beliefs Formulation: Create and articulate core beliefs, overcoming obstacles and addressing client fears. Life Coaching Traits: Identify and embody essential traits required for successful life coaching practice. Emotional Intelligence Mastery: Grasp emotional intelligence concepts, enhancing client relationships and communication strategies. Ethical Standards Adherence: Uphold ethical standards in coaching, ensuring client safety and professional integrity. Certification After completing this Life Coaching Advanced Diploma course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Life Coaching course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Life Coaching. Moreover, this course is ideal for: Individuals aspiring to become certified Life Coaching expert Professionals seeking to enhance interpersonal and communication skills Managers or leaders interested in guiding and motivating team members Therapists or counsellors aiming to expand their skill set on Life Coaching Entrepreneurs looking to incorporate Life Coaching principles in business interactions Requirements There are no requirements needed to enrol into this Life Coaching course. We welcome individuals from all backgrounds and levels of experience to enrol into this Life Coaching course. Career path After finishing this Life Coaching course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Life Coaching are: Life Coach - £25K to 60K/year. Career Coach - £30K to 50K/year. Executive Coach - £40K to 80K/year. Wellness Coach - £20K to 45K/year. Relationship Coach - £25K to 55K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

CompTIA Security+ Certification is a comprehensive course covering essential aspects of information security, designed to equip learners with the foundational knowledge and skills needed to navigate the complex landscape of cybersecurity.

Are you ready to dive into the world of cybersecurity and become a skilled Security Analyst? Our Security Analyst Training course is meticulously designed to provide you with the knowledge and expertise needed to protect and defend against the ever-evolving threat landscape. Key Features: CPD Certified Developed by Specialist Lifetime Access The Security Analyst Training course provides a comprehensive understanding of the role and responsibilities of a security analyst. Learners will explore the current threat landscape, identifying and assessing risks that organizations face. The course covers various types and phases of penetration testing, offering hands-on experience in identifying vulnerabilities. Participants will learn about key methodologies and guidelines for maintaining security, as well as the importance of policies and procedures. The curriculum also includes auditing techniques for vulnerability assessments and penetration tests, and interpreting the results of these tests to enhance security measures. By the end of the course, learners will have practical skills and knowledge to effectively protect and secure organizational systems. Course Curriculum Module 01: What is a Security Analyst - Part 1 Module 02: What is a Security Analyst - Part 2 Module 03: What is a Security Analyst - Part 3 Module 04: Threat Landscape - Part 1 Module 05: Threat Landscape - Part 2 Module 06: Threat Landscape - Part 3 Module 07: Risk Assessment - Part 1 Module 08: Risk Assessment - Part 2 Module 09: Risk Assessment - Part 3 Module 10: Types and Phases of Penetration Testing - Part 1 Module 11: Types and Phases of Penetration Testing - Part 2 Module 12: Types and Phases of Penetration Testing - Part 3 Module 13: Methodologies and Guidelines - Part 1 Module 14: Methodologies and Guidelines - Part 2 Module 15: Methodologies and Guidelines - Part 3 Module 16: Policies and Procedures - Part 1 Module 17: Policies and Procedures - Part 2 Module 18: Policies and Procedures - Part 3 Module 19: Auditing Vulnerability Assessment and Pen Test - Part 1 Module 20: Auditing Vulnerability Assessment and Pen Test - Part 2 Module 21: Auditing Vulnerability Assessment and Pen Test - Part 3 Module 22: Penetration Testing Results - Part 1 Module 23: Penetration Testing Results - Part 2 Module 24: Penetration Testing Results - Part 3 Learning Outcomes: Understand roles and responsibilities of a security analyst. Identify current and emerging threats in the threat landscape. Conduct comprehensive risk assessments and risk management. Execute penetration tests through various types and phases. Apply methodologies and guidelines in security analysis. Develop and implement security policies and procedures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Security Analyst Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Security Analyst Training. Moreover, this course is ideal for: Aspiring security analysts seeking foundational knowledge. IT professionals transitioning to security roles. Managers responsible for cybersecurity. Students pursuing cybersecurity degrees. Security enthusiasts aiming to enhance their skills. Requirements There are no requirements needed to enrol into this Security Analyst Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Security Analyst Training course. Career path After finishing this Security Analyst Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Security Analyst Training are: Security Analyst Penetration Tester Risk Assessor Vulnerability Auditor Cybersecurity Consultant Information Security Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

No matter which industry you are working in, good problem-solving skills will benefit you in your professional and personal life. Grab the opportunity to secure this valuable skill set through the Problem Solving Skills With Critical Analysis course. This purse will teach you how to easily solve difficult problems. In this online training, you will learn the process of critical thinking process and methods. Here, you will get to learn about problem-solving approaches. Then the course will focus on how to explore and identify the issues. The course will also teach you the process of elevating the cost and the benefits. By the end of the course, you will develop the competence and confidence to make the best decision. At the end of the course, you will receive a certificate of achievement. This will prove your expertise in this area and boost your employability. Join now! Learning Outcomes  Familiarise yourself with the critical thinking process and methods Get introduced to the problem-solving approach Know how to explore and identify the problems Understand the strategies for evaluating the cost and benefits Develop the skills to discover the best solution Who is this Course for? Anyone from any background can take the Problem Solving Skills With Critical Analysis course. This course will help individuals enrich their problem-solving skills and improve their critical thinking abilities. It will play a significant role in their career progression. Requirements Individuals from any background can take the course A good understanding of the English language, numeracy and ICT Any smart device such as a laptop, pc, or smartphone with an internet connection CPD Certificate from Course Gate  After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22. Career path This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields  Managers Team Leaders Executives Administrators Employees Businesspeople Directors Course Curriculum Facing New Problems The Critical Thinking Process 00:23:00 Group Dynamics 00:17:00 Critical Thinking Methods 00:04:00 Problem Solving Approaches 00:09:00 Establishing The Problem A Identify the Problem 00:08:00 Exploring the Problem 00:06:00 Discovering The Solution Assembling Potential Ideas 00:09:00 Determining the Best Solution 00:04:00 Evaluating Cost and Benefit 00:05:00 Building Your Case 00:02:00 Accepting A Decision Accepting a Decision 00:13:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Arts management is a global sphere including financing, planning, organizing, distributing and marketing culture. If you think you are capable of being the leader of your creative world, then you have come to the perfect place. Kick-start your journey with this course and show your creativity of play and sense of freedom. This Diploma of at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPD to make your skill development and career progression related to this substantial and easier than ever! This course will introduce you to all the necessary skills you need to handle promotions, finances, fundraising, and program development of art institutions. You will gain a better understanding of the requirements of globalisation and internationalisation in the course. Moreover, this course will discuss developing your plan and help you with different personal choices and selection criteria. Consisting of several modules, the course teaches you everything you need to get acquainted with entrepreneurship in arts and the basic characteristics of Entrepreneurs. You will explore the techniques and tools of Fundraising. If you're looking to learn about the goals, objectives, action plans, and evaluation in a course, our course is a fascinating look for Preparing Strategic Planning in Arts. So, pick up this course and explore your own creative, imaginary world! On top of everything, you'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. What You'll Learn From This Arts Management Course: Create and promote cultural works and events. Develop skills and experience in the worlds of cultural management, event planning, and art direction. Build up skills in research and time management that are invaluable on the professional and personal levels. Enjoy a more creative work atmosphere and social environment. Get familiar with the Policy Change and Development in Comparative Cultural Policy. Enhance your skills in Leadership and Entrepreneurship. Understand the Impact of Managerialism in course. Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full tutor support This course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on this course now and get instant access to all this course materials. Enjoy this course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! *** Course Curriculum *** Here is the curriculum breakdown of this course: >> Diploma in Arts Management at QLS Level 4 << Module 01: Introduction Intro Foundations Definition Impact of Managerialism The Management Process Module 02: Planning Planning Principles Preparing for Strategic Planning Types of Plans Projects and Plans Goals, Objectives, Action Plans, and Evaluation Decision Making in Planning Module 03: Financial Management Basics of Financial Planning Aims of Financial Planning Financial Investment Budgeting Accounting and Bookkeeping Financial Statements Module 04: Fundraising Fundraising and Arts Management Skills of the Fundraiser The Fundraising Plan Fundraising Techniques and Tools Fundraising from Foundations Gaining Support from Sponsors Fundraising Through Charity Events Module 05: Marketing Marketing Using Marketing in Arts Organisation Audience Research Marketing Objectives Digital Marketing Market Research Module 06: Organisational Perspectives Introduction of Organisational Perspectives Organisational Analysis Three Main Concepts Arts Organisations as Institutions Module 07: Leadership and Entrepreneurship Leadership Fundamentals Leadership Studies Leading and Managing Artists Motivation in the Work Setting Entrepreneurship Characteristics of Entrepreneurs Module 08: Cultural Policy Cultural Mediation Policy Change and Development Comparative Cultural Policy Module 09: Globalisation and Internationalisation Globalisation and Internationalisation Students' Perspectives on Globalisation International Arts Management Implementation of International Arts Management International Arts Management in Education Module 10: Career in Arts Management Preparing for the Job Market Job Opportunities Personal Choices and Selection Criteria Developing a Personal Plan From the Employer's Perspective Career Development Options Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is this Arts Management Course Right for You? Our course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. Our course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Arts Management program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry-recognised skillset with this course. Career path Studying the is the perfect way to gain skills and to kick-start a lucrative career that spans many different ways to be involved with artistic creativity. These courses might prepare students for careers as Production managers Art consultants Marketing strategists Fundraising directors Technical directors Theatre managers Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Arts Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Arts Management at QLS Level 4course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Have you ever thought of becoming an emergency specialist? If you genuinely want to know what it takes to work in the growing emergency management career field but fret about your ability to handle stress, then you should positively consider taking this Level 2 Certificate in Emergency Management course and be able to learn techniques that help you cope with agitated circumstances. This comprehensive course will provide you with a few practical methods and tactics concerning management policy, take right decisions, design and execute plans. The course also assists you to reshuffle your ideas, knowledge, and sentiments to form your managerial ability. Create strategies for identifying risks and implementing remission measures and make a reasonable decision considering the issues on time. Who is this course for? Level 2 Certificate in Emergency Management is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Level 2 Certificate in Emergency Management is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Welcome FREE 00:03:00 Meet your trainers 00:04:00 Is this course for you 00:04:00 Potential Emergencies for Venues Emergency Planning, identification and Analysis. Plus Fire Emergen 00:05:00 Bomb Threats 00:05:00 Active Shooter and Terrorism 00:03:00 Crowd Related Emergencies 00:02:00 Emergency Control Organisation ECO Considerations 00:06:00 Emergency Response Procedures Notification, Communication, Control, Response, Evacuation 00:08:00 Human Behaviour and Children 00:05:00 Lifts and Escalators, Media, People with Disabilities 00:04:00 Personal Effects, Emergency Colour Codes, Recovery 00:01:00 Warden Skills Leadership and Communication in Emergencies 00:05:00 Being Calm Under Pressure and Situational Awareness 00:01:00 Tactical Decision Games, Drills and Exercises 00:09:00 Wrap Up Wrap Up 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Master the fundamentals of accounting and finance with this comprehensive course. Gain the knowledge and skills to confidently manage your personal finances, understand business transactions, or pursue a career in accounting. Enroll now and take control of your financial future!

Building Surveying: Building Surveying Would you like to begin acquiring valuable knowledge that will help you differentiate yourself from your rivals? If so, then our special building surveying course could be your perfect choice! This building surveying course covers construction technology, building pathology, regulations, and inspection. Also, the building surveying: building surveying course includes maintenance, heritage conservation, BIM, and health and safety. Moreover, the building surveying: building surveying course describes professional ethics, project management, sustainability, and communication. Students in this building surveying: building surveying course gain skills in defect recognition, risk evaluation, maintenance planning, and client communication. What are you waiting for, then? Enrol in this building surveying course on building surveys right away. Main Course: Building Surveying course Free Course Included Building Surveying: Building Surveying Course Course 01: Construction Management Course 02: Construction Site Management Special Offers of this Building Surveying: Building Surveying Course: This Building Surveying: Building Surveying Course includes a FREE PDF Certificate. Lifetime access to this Building Surveying: Building Surveying Course Instant access to this Building Surveying: Building Surveying Course 24/7 Support Available to this Building Surveying: Building Surveying Course [Note: Free PDF certificate as soon as completing the Building Surveying: Building Surveying Course] Building Surveying: Building Surveying If you want to learn more about the exciting topic of building surveys, sign up for our course. Discover the principles, methods, and best practices of building surveying: building surveying from professionals in the field. Gain knowledge about building surveying: building surveying rules and procedures. Get started now on the path to a fulfilling career in building surveying: building surveying! Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Building Surveying: Building Surveying Course. Who is this course for? Building Surveying: Building Surveying Anyone interested in earning a diploma in this field can take this building surveying: building surveying course. Requirements Building Surveying: Building Surveying To enrol in this Building Surveying: Building Surveying Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Building Surveying: Building Surveying Course. Be energetic and self-motivated to complete our Building Surveying: Building Surveying Course. Basic computer Skill is required to complete our Building Surveying: Building Surveying Course. If you want to enrol in our Building Surveying: Building Surveying Course, you must be at least 15 years old. Career path Building Surveying: Building Surveying This building surveying: building surveying course provides an exceptional chance to grow professionally and acquire useful skills.

Security Management: Higher Level Security Management Introducing Our Comprehensive Security Management: Security Management Course: Safeguarding Your Future In an increasingly complex and evolving world, the importance of security management cannot be overstated. Organisations of all sizes and industries are constantly facing new and sophisticated threats that put their assets, employees, and reputation at risk. That's why we are thrilled to present our exclusive Security Management: Security Management Course, designed to equip you with the knowledge, skills, and strategies to protect and secure your organisation effectively. Our Security Management: Security Management Course is meticulously crafted by industry experts who have years of practical experience in security management. We provide you with up-to-date knowledge and techniques to navigate the ever-changing landscape of threats and risks. Our instructors are seasoned professionals with extensive backgrounds in security management. They bring a wealth of knowledge, industry best practices, and insider tips to the classroom, offering you valuable mentorship and guidance throughout the Security Management: Security Management Course. If you want to learn about Security Management: Security Management Course and become an expert in the field, you have arrived at the right place. Special Offers of this Security Management: Security Management Course: This Security Management: Security Management Course includes a FREE PDF Certificate. Lifetime access to this Security Management: Security Management Course Instant access to this Security Management: Security Management Course 24/7 Support Available to this Security Management: Security Management Course [ Note: Free PDF certificate as soon as completing the Security Management: Security Management Course] Security Management: Higher Level Security Management In today’s complex and rapidly evolving world, the need for Security Management is more critical than ever. Businesses across industries face sophisticated threats that endanger their assets, employees, and reputations. Our Security Management: Security Management Course provides comprehensive training to equip you with the essential knowledge, advanced skills, and proven strategies needed to safeguard your organization. With this Security Management course, you’ll learn how to implement proactive measures, manage risks effectively, and create a robust security framework. Gain the expertise to protect your organization and enhance its resilience—enroll in Security Management today and lead the way in organizational security. Who is this course for? Security Management: Higher Level Security Management Requirements Security Management: Higher Level Security Management To enrol in this Security Management: Security Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Security Management: Security Management Course. Be energetic and self-motivated to complete our Security Management: Security Management Course. Basic computer Skill is required to complete our Security Management: Security Management Course. If you want to enrol in our Security Management: Security Management Course, you must be at least 15 years old. Career path Security Management: Higher Level Security Management

The event management and planning industry is growing and reshaping swiftly every day. If you find your passion attached to this field, then the Event Planner course can help you bring a spectacular opportunity to you. Learn the ins and outs and the different crucial aspects of event management from our on-demand-course Event Planner and take the first step to be an event planner. Our Event Planner course lessons are prepared by industry-leading experts with feature interactive activities. You'll learn how you can use various devices effectively from industry experts. This Event Planner course has been divided into understandable and manageable sections that we feel will help you grasp each concept- from the basic to advanced course components. Learn from industry experts today and enhance your skills and knowledge so that you can lead tomorrow. This Event Planner course will increase your possibility to get your desired job and boost your personal growth. Enjoy a pleasant and professional 100% online learning experience and enrol in our Event Planner course today and take control of your career! Learning Objectives Learn the principles of event management Understand how to choose the perfect place for your event Get to know about interior and outdoor designing Be able to use lighting to create beautiful designs Understand how to deal with difficult clients Acquire the skills to plan food menus and entertainments based on that type of event Be able to manage after-event residue Understand the importance of recycling and cleaning Who is this Course for? The Event Planner course is ideal for highly aspiring individuals who wish to enhance their professional skills and train for the job they want! Also, this course is highly beneficial for people who want to have some in-depth knowledge on this topic and keep up to date with the latest information. So, you can enrol in this course if you are: Organisers Event Planners Event Managers Personal Assistants Designers Study the Event Planner course today and enhance your professional skillset from the comfort of your home! Entry Requirements There are no formal entry requirements for the Event Planner course; with enrollment, this course is open to anyone! Anyone with a passion for learning about event management can enrol in this course without any hesitation. Although, the learner needs to have a good understanding of the English language to attend this course and understand what this course is about. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path This Event Planner course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our event management course now and get started on the journey of taking your career to the next level. Course Curriculum Module 1: Introduction to Event Management Introduction to Event Management 00:24:00 Module 2: Role of an Event Planner Role of an Event Planner 00:31:00 Module 3: Event Classification Event Classification 00:28:00 Module 4: Events and Clients Events and Clients 00:18:00 Module 5: Steps to Plan an Event Steps to Plan an Event 00:27:00 Module 6: Invitation to the Event Invitation to the Event 00:25:00 Module 7: Event Marketing Event Marketing 00:31:00 Module 8: Catering at Events Catering at Events 00:22:00 Module 9: Event Decorations Event Decorations 00:25:00 Module 10: Cleaning and Waste Disposal Cleaning and Waste Disposal 00:20:00 Module 11: Event Security Event Security 00:16:00 Module 12: Developing an Event Planning Business Developing an Event Planning Business 00:23:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00