1554 Manager courses delivered Live Online

This one-day course equips you to fully understand your role in the consenting process and matters that you need to take into consideration in order for the consent to be valid.

This session covers the legal aspects of documentation and record keeping in healthcare.

Duration 5 Days 30 CPD hours This course is intended for The C|CT is ideal for anyone looking to start their career in cybersecurity or add a strong foundational understanding of the cybersecurity concepts and techniques required to be effective on the job. The course is especially well suited to: Early-career IT professionals, IT managers, career changers, and career advancers Students and recent graduates Overview After completing this course, you will understand: Key concepts in cybersecurity, including information security and network security Information security threats, vulnerabilities, and attacks The different types of malware Identification, authentication, and authorization Network security controls Network security assessment techniques and tools (threat hunting, threat intelligence, vulnerability assessment, ethical hacking, penetration testing, configuration and asset management) Application security design and testing techniques Fundamentals of virtualization, cloud computing, and cloud security Wireless network fundamentals, wireless encryption, and related security measures Fundamentals of mobile, IoT, and OT devices and related security measures Cryptography and public-key infrastructure Data security controls, data backup and retention methods, and data loss prevention techniques Network troubleshooting, traffic and log monitoring, and analysis of suspicious traffic The incident handling and response process Computer forensics and digital evidence fundamentals, including the phases of a forensic investigation Concepts in business continuity and disaster recovery Risk management concepts, phases, and frameworks EC-Council?s C|CT certification immerses students in well-constructed knowledge transfer. Training is accompanied by critical thinking challenges and immersive lab experiences that allow candidates to apply their knowledge and move into the skill development phase in the class itself. Upon completing the program, C|CT-certified professionals will have a strong foundation in cybersecurity principles and techniques as well as hands-on exposure to the tasks required in real-world jobs. Course Outline Information Security Threats and Vulnerabilities Information Security Attacks Network Security Fundamentals Identification, Authentication, and Authorization Network Security Controls: Administrative Controls Network Security Controls: Physical Controls Network Security Controls: Technical Controls Network Security Assessment Techniques and Tools Application Security Virtualization and Cloud Computing Wireless Network Security Mobile Device Security Internet of Things (IoT) and Operational Technology (OT) Security Cryptography Data Security Network Troubleshooting Network Traffic Monitoring Network Log Monitoring and Analysis Incident Response Computer Forensics Business Continuity and Disaster Recovery Risk Management

Level 7 Diploma In Project Management Pathway To MSc In Project Management Degree Level 7 Diploma in Project Management (QCF) – 6 - 8 Months Credits: 120 Credits This Level 7 Diploma Project Management qualification is designed to meet the needs of senior managers responsible for projects and provide a comprehensive understanding of the fundamental topics needed to manage business projects within a complex and ever-changing environment. This qualification will develop a deeper understanding of both theoretical and practical aspects of project, programme and portfolio management and facilitate the essential skills and competencies necessary to plan, monitor, control and deliver successful projects, programmes and portfolios. This programme is a Pathway programme to MSc in Project Management Degree. Course Details Project management impacts directly on the growth and advancement of most modern organisations and is a much-sought-after qualification. The MSBM Postgraduate Diploma in Project Management is a specialized programme that enables students to develop an advanced understanding of concepts, approaches and tools relevant to the field of project management in the 21st Century. The programme enhances the capacity of managers to improve production and service delivery thereby contributing to organisational effectiveness. The programme also provides for the attainment of quantitative skills in Project Finance and Project Management. Programme Structure This program consists of 6 compulsory units which are equal to a total of 120 credits. Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. University Progression University Top-up On completion of this course, students have the opportunity to complete a Master degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 60 credits which consist of either a dissertation or a dissertation and one module. (The course tuition fee listed above does NOT include the top-up fees) University Progression Click here to see University routes and fee information for progression. Entry Requirements For entry onto the Level 7 Diploma in Project Management leading to the MSc Project Management qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or equivalent overseas qualification i.e. Bachelors Degree or Higher National Diploma OR Mature learners (over 25) with at least 5 years of management experience if they do not possess the above qualification (this is reviewed on a case by case basis) Workshops Workshops are conducted by live webinars for all students. Visa Requirements There is no Visa requirement for this programme.

ICA International Diploma in Anti Money Laundering -Flagship qualification This ICA Diploma in Anti Money Laundering training course is an in-depth, graduate level programme which will provide Participants with a professional qualification in anti-money laundering upon completion and helps individuals develop best practice initiatives and prepares them to face present and future challenges, reducing risk. This qualification is increasingly important for professionals as money laundering prevention remains high on the agenda for financial services professionals. This Diploma will help Participants find an integrated approach to fighting the risk is needed and knowledgeable. There are many benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate Course format 9-month course assessed by 3 written assignments (3,000 - 3,500 words) A mixture of guided online study and participation in live sessions: 2 x virtual classrooms* 1 x immersive learning scenario (putting you at the centre of a story) 3 x tutorials (a chance to discuss elements of the course in more depth) 3 x assessment preparation sessions Videos covering the latest industry developments and case studies Access to the ICA members' portal containing additional reading and resources Proactive support throughout the course to help you stay on track Students of this course will achieve the following outcomes: Increased potential for career progression Extensive knowledge and highly developed AML skills Enhanced workplace performance Professional membership of the ICA Ability to reduce reputational and financial risk for the organisation On successful completion of this ICA Diploma in Anti Money Laundering training course students will be awarded an ICA Diploma in Anti Money Laundering and will be able to use the designation 'Dip.(AML)'. This course is awarded in association with Alliance Manchester Business School, the University of Manchester. The ICA Diploma in Anti Money Laundering training course instructs students in the following areas: Anti money laundering (AML) and countering the financing of terrorism CFT in context Terrorist financing proliferation financing and sanctions Designing a comprehensive AML/CTF risk-based approach for a financial services business Risk-based customer due diligence (CDD), customer risk profiling and monitoring Governance and leadership Suspicious activity reports/ suspicious transaction reports and dealing with the authorities

This five-day programme empowers participants with the skills and knowledge to understand and effectively apply best practice commercial and contracting principles and techniques, ensuring better contractor performance and greater value add. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Practitioner (CCMP) qualification. By the end of this comprehensive programme the participants will be able to: Develop robust contracting plans, including scopes of work and award strategies Undertake early market engagements to maximise competition Conduct effective contracting and commercial management activities, including ITT, RFP, negotiated outcomes Understand the legalities of contract and commercial management Negotiate effectively with key stakeholders and clients, making use of the key skills of persuading and influencing to optimise outcomes Undertake effective Supplier Relationship Management Appreciate the implications of national and organisational culture on contracting and commercial activities Appreciate professional contract management standards Set up and maintain contract and commercial management governance systems Take a proactive, collaborative, and agile approach to managing commercial contracts Develop and monitor appropriate and robust KPIs and SLAs to manage the contractor and facilitate improved contractor performance Appreciate the cross-functional nature of contract management Collaborate with clients to deliver sustainable performance and to manage and exceed client expectations Understand the roles and responsibilities of contract and commercial managers Use effective contractor selection and award methods and models (including the 10Cs model) and use these models to prepare robust propositions to clients Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Effectively manage the process of change, claims, variations, and dispute resolution Develop and present robust propositions Make appropriate use of best practice contract and commercial management tools, techniques, and templates DAY ONE 1 Introduction Aims Objectives KPIs Learning strategies Plan for the programme 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Critical success factors Essential features of professional commercial and contract management and administration The 6-step model 4 Putting the 'management' into commercial and contract management Traditional v 'new age' models The need for a commercial approach The added value generated 5 Definitions 'Commercial management' 'Contract management' 'Contracting' ... and why have formal contracts? 6 Stakeholders Stakeholder mapping and analysis The 'shared vision' concept Engaging with key functions, eg, HSE, finance, operations 7 Roles and responsibilities Contract administrators Stakeholders 8 Strategy and planning Developing effective contracting plans and strategies DAY TWO 1 Contract control Tools and techniques, including CPA and Gantt charts A project management approach Developing effective contract programmes 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Tendering Overview of the contracting cycle Requirement to tender Methods Rationale Exceptions Steps Gateways Controls One and two package bids 4 Tender assessment and contract award I - framework Tender board procedures Role of the tender board (including minor and major tender boards) Membership Administration Developing robust contract award strategies and presentations DAY THREE 1 Tender assessment and contract award II - processes Pre-qualification processes CRS Vendor registration rules and processes Creating bidder lists Disqualification criteria Short-listing Using the 10Cs model Contract award and contract execution processes 2 Minor works orders Process Need for competition Role and purpose Controls Risks 3 Contract strategy Types of contract Call-offs Framework agreements Price agreements Supply agreements 4 Contract terms I: Pricing structures Lump sum Unit price Cost plus Time and materials Alternative methods Target cost Gain share contracts Advance payments Price escalation clauses 5 Contract terms II: Other financial clauses Insurance Currencies Parent body guarantees Tender bonds Performance bonds Retentions Sub-contracting Termination Invoicing 6 Contract terms III: Risk and reward Incentive contracts Management and mitigation of contractual risk DAY FOUR 1 Contract terms IV: Jurisdiction and related matters Applicable laws and regulations Registration Commercial registry Commercial agencies 2 Managing the client-contractor relationship Types of relationship Driving forces Link between type of contract and style of relationships Motivation - use of incentives and remedies 3 Disputes Types of dispute Conflict resolution strategies Negotiation Mediation Arbitration DAY FIVE 1 Performance measurement KPIs Benchmarking Cost controls Validity of savings Balanced scorecards Using the KPI template 2 Personal qualities of the contract manager Negotiation Communication Persuasion and influencing Working in a matrix environment 3 Contract terms V: Drafting skills Drafting special terms 4 Variations Contract and works variation orders Causes of variations Risk management Controls Prevention Negotiation with contractors 5 Claims Claims management processes Controls Risk mitigation Schedules of rates 6 Close-out Contract close-out and acceptance / completion HSE Final payments Performance evaluation Capturing the learning 7 Close Review Final assessment Next steps

Duration 5 Days 30 CPD hours This course is intended for Students preparing to take the CCNP Collaboration certification Network administrators Network engineers Systems engineers Overview After taking this course, you should be able to: Describe the Cisco Collaboration solutions architecture Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP) Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication Implement Cisco Unified Communications Manager provisioning features Describe the different codecs and how they are used to transform analogue voice into digital streams Describe a dial plan, and explain call routing in Cisco Unified Communications Manager Implement Public Switched Telephone Network (PSTN) access using MGCP gateways Implement a Cisco gateway for PSTN access Configure calling privileges in Cisco Unified Communications Manager Implement toll fraud prevention Implement globalized call routing within a Cisco Unified Communications Manager cluster Implement and troubleshoot media resources in Cisco Unified Communications Manager Describe Cisco Instant Messaging and Presence, including call flows and protocols Describe and configure endpoints and commonly required features Configure and troubleshoot Cisco Unity Connection integration Configure and troubleshoot Cisco Unity Connection call handlers Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic Define QoS and its models Implement classification and marking Configure classification and marking options on Cisco Catalyst switches The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.1 course helps you prepare for advanced-level roles focused on implementation and operation of Cisco collaboration solutions. You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS©) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.This course helps prepare you to take the exam:350-801 Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)After you pass this exam, you earn Cisco Certified Specialist - Collaboration Core certification and satisfy the core requirement for these certifications:CCNP CollaborationCCIE CollaborationThis course prepares you for the 300-435 Automating Cisco Enterprise Solutions (ENAUTO) certification exam. Introducing Automation for Cisco Solutions (CSAU) is required prior to enrolling in Implementing Automation for Cisco Enterprise Solutions (ENAUI) because it provides crucial foundational knowledge essential to success. Course Outlines Describing the Cisco Collaboration Solutions Architecture Exploring Call Signaling over IP Networks Integrating Cisco Unified Communications Manager LDAP Implementing Cisco Unified Communications Manager Provisioning Features Exploring Codecs Describing Dial Plans and Endpoint Addressing Implementing MGCP Gateways Implementing Voice Gateways Configuring Calling Privileges in Cisco Unified Communications Manager Implementing Toll Fraud Prevention Implementing Globalized Call Routing Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager Describing Cisco Instant Messaging and Presence Enabling Cisco Jabber© Configuring Cisco Unity Connection Integration Configuring Cisco Unity Connection Call Handlers Describing Collaboration Edge Architecture Analyzing Quality Issues in Converged Networks Defining QoS and QoS Models Implementing Classification and Marking Configuring Classification and Marking on Cisco Catalyst Switches

About this Training Course This 3 full-day course will provide insights into many aspects of operating the modern refinery as a business. This will include technical information on refining processes, crude oils and processing options, the place of the refinery in the value chain, refinery cost structure and management, optimization and profit margin, energy and oil loss reduction. This course will also address important management tools and techniques used for economic evaluations in refineries including future trends. This course will include presentations, simulations, a trading game, and exercises. This is an interactive session where participants can propose relevant topics upfront to discuss during class. This course can be further tailored for inexperienced or experienced personnel. Further customization can also include addressing a specific refinery, plant or unit. The option for post-course consultancy or help-desk support is also available. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives By participating in this highly intensive course, participants will be able to: Understand the main functions in refining processes, configurations and its operating characteristics Analyse the choice of crude, processing options and desired products and product quality parameters Closely review refinery economics and planning, margins, costing & valuation including trading Apply the methodology of refinery optimization and product improvement Gain an application of analytical tools to refinery management, supply chain and their economic drivers Appreciate the current challenges, opportunities and future trends impacting the refining industry Target Audience This course will benefit all refinery technical personnel, operations' process engineers and process managers, technical services engineers and managers, refinery planners, newly-hired refinery personnel and current semi-technical personnel who require introductory training to acquire the broader perspective of refinery economics and supply. Course Level Basic or Foundation Trainer Your expert course leader is a passionate world-class expert with 35 years of international experience in Crude Oil, Refinery Planning and Masterplanning, Process Modelling, LP Modelling and Optimization Best Practices. He has a sound understanding of refinery processes and economics. After retiring from Shell in 2020, he is now a principal consultant for Crude Oil & Refinery Modelling. He enjoys dealing with challenging technical problems and opportunities to deliver value through practical solutions. He has a hands-on mentality, is flexible and builds strong relationship with clients. During his career, he coached many engineers and delivered countless inhouse and external courses on crude oil, hydrocracking and general refinery processes and economics at the Shell Open University and many other client locations. He authored and co-authored several publications and presentations at international conferences and has three patents to his name. He understands how to deliver outstanding services in sometimes difficult cultural and commercial situations, having worked for clients around the world. He works effectively in multi-disciplinary teams, has strong analytical and problem-solving skills as well as excellent consulting, facilitation and interpersonal and multilingual skills. He has an MSc in Chemical & Agricultural Engineering (cum laude) and a BSc in Chemical & Agricultural Engineering from the University Ghent, Belgium. He is currently the Principal Consultant for Crude Oil & Refinery Modeling at Petrogenium, the international, independent, technical consultancy in oil refining, petrochemicals, oil & gas production & renewable resources. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Level 7 Diploma In Tourism And Hospitality Management Pathway To MA In Tourism And Hospitality Management Level 7 Diploma in Tourism and Hospitality Management (QCF) – 6 - 8 Months Credits: 120 Credits Level 7 Diploma in Tourism and Hospitality Management enables the learner to polish their planning, organizing and management skills for the challenges of the hospitality industry by learning practical approaches to effectively navigate resources for the best service delivery. The qualification provides learners with a contemporary, critical, and international programme that supports their development as managers with a lifelong-learning orientation. The qualification enables learners to analyse complex management problems and to apply and adapt specialist skills and technical terminology to propose solutions to these problems informed by best practice and contemporary research. This programme is a Pathway to MA in Tourism and Hospitality Management. Course Details Successful completion of this qualification will enable learners to progress into or within employment and/or continue their study towards a relevant Master’s programme with advanced standing.The Level 7 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification.Modules (120 Credits): Strategic Management and Marketing Destination Management International Tourism Policy and Development E-Tourism and Social Media Organisational Behaviour in International Contexts Advanced Research Methods Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. University Progression University Top-up On completion of this course, students have the opportunity to complete a Master degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 60 credits which consist of either a dissertation or a dissertation and one module. (The course tuition fee listed above does NOT include the top-up fees) University Progression Click here to see University routes and fee information for progression. Entry Requirements For entry onto the Level 7 Diploma in Tourism and Hospitality Management leading to the MA in Tourism and Hospitality Management, learners must possess: An honours degree in related subject or UK level 6 diploma or equivalent overseas qualification i.e. Bachelors Degree or Higher National Diploma OR Mature learners (over 25) with at least 5 years of management experience if they do not possess the above qualification (this is reviewed on a case by case basis) Workshops Workshops are conducted by live webinars for all students. Visa Requirements There is no Visa requirement for this programme.

Duration 5 Days 30 CPD hours This course is intended for Change Managers: Responsible for documentation, approval and change processes System Landscape Architects: Responsible for the design of the transport landscape topology System Administrators: Responsible for executing transports Development Managers: Responsible for performing development changes Application Manager: Responsible for approving and performing changes in an application Support Manager and members of the customer's SAP competence center: Responsible for Reporting and Diagnostics capabilities Partners and System Integrators Overview This course will prepare you to: Describe the concept and methods of E2E Change Control Management. Leverage the SAP Solution Manager 7.2 as application platform for E2E Change Control Management. In this course you will learn how change control management coordinates changes that are introduced into a software landscape so that the changes do not conflict with each other and how to make sure the changes are executed without disrupting ongoing business. This results in improved quality of the software landscape, higher availability of IT solutions, and lower total cost of ownership. Also important, change control management ensures that the changes introduced remain transparent, traceable and are made available for reporting and change analysis. Becoming adept at change control management requires skill in the efficient use of standardized methods and procedures. In this ?how to use? training, SAP imparts best-in-class knowledge of solution operations. The End-to-End Change Control Management course introduces participants to what change control management is and the standard tools used to accomplish it, tools provided by SAP Solution Manager. Introduction to E2E Change Control Management Explain the scope of End-to-End Change Control Management Explain the role of SAP Solution Manager to manage changes in your solution landscape Enhanced Change and Transport System Explain how the Enhanced Change and Transport System (CTS+) works Understand the basic concepts of Enterprise Portal and how it is supported by CTS+ Describe the best practices for the setup and usage of CTS+ in different scenarios Configuration Validation Understand the concepts and architecture of E2E Change Diagnostics Find current configuration information with the Change Reporting tool Find recent changes in the solution landscape with the E2E Change Analysis tool Compare multiple systems with the Configuration Validation tool Create targets, use operators and run validation reports Know how to use predefined reports in the report directory Transport and Execution Analysis Service and Transport and Execution Analysis Service for Projects Know how to run and use this self-check services within SAP Solution Manager Understand how to interpret the software change management KPIïs that are collected for your landscape Software Change Strategy Understand the limitations of a three-system landscape Understand the benefits of bundling changes in cycles and synchronized releases Transport Management with SAP Solution Manager Understand the change control landscape concept for transport management in SAP Solution Manager 7.2 Understand the usage of critical objects, cross system object locking and downgrade protection Know how to use retrofit in a dual landscape Understand the features of cCTS, which can be used for Quality Gate Management and Change Request Management parallel to CTS. Quality Gate Management Explain the concept of Solution Transports and Track Synchronization Setup and use Quality Gate Scenario as a central Transport Management Tool Create and release transport requests centrally in SAP Solution Manager for ABAP and Non-ABAP environments Know how to work within the Quality Gate Scenario Change Request Management Understand the different use cases for Change Request Management Describe the various elements of Change Request Management as part of SAP Solution Manager Understand SAP?s best practices for transport management which are implemented in Change Request Management Know how to work with Change Request Management Release Management Learn how to manage Release Management with SAP Solution Manager Understand how to manage the successful deployment of all related changes into the productive environment.