1815 Manager courses in Congleton delivered Live Online

Recruitment Consultant Diploma Level 5 Course Overview The Recruitment Consultant Diploma Level 5 provides learners with in-depth knowledge and expertise required to succeed in the recruitment industry. This course covers a broad range of topics, including recruitment legislation, sales strategies, candidate management, and client acquisition. By the end of the course, learners will gain a comprehensive understanding of the recruitment process and how to effectively manage both candidates and clients. The course is designed to equip individuals with the essential skills needed for success in recruitment consultancy, offering valuable insights into industry practices, strategies, and key performance indicators. Course Description This diploma course offers a detailed exploration of the recruitment industry, starting with an introduction to its significance and the various legislative frameworks that impact recruitment practices in the UK. Learners will delve into strategies for candidate attraction, interview processes, and client acquisition. The modules are designed to help individuals develop critical skills in sales, client management, and the recruitment process itself. Learners will understand how to set key performance indicators, effectively manage candidates, and formulate strategies for success in the recruitment sector. This course is structured to provide comprehensive learning, ensuring that students are well-prepared for careers in recruitment consultancy. Recruitment Consultant Diploma Level 5 Curriculum: Module 01: Introduction to Recruitment: Importance and Implications Module 02: An Overview of the Recruitment Industry Module 03: The UK Recruitment Legislation Module 04: Sales and Selling in the Recruitment Industry Module 05: The Recruitment Process Module 06: Key Performance Indicators for the Recruitment Industry Module 07: Candidate Attraction for Recruitment Module 08: Candidate Management Module 09: Candidate Interview Processes Module 10: Client Acquisition Module 11: Client Strategy in the Recruitment Sector Module 12: Client Management Module 13: Steps to Starting and Running a Successful Recruiting Service (See full curriculum) Who is this course for? Individuals seeking to enter the recruitment industry. Professionals aiming to advance their recruitment career. Beginners with an interest in recruitment consultancy. Those looking to develop a deeper understanding of recruitment processes. Career Path Recruitment Consultant Talent Acquisition Specialist Recruitment Agency Manager Client Relationship Manager in Recruitment Recruitment Operations Specialist

Use Pinterest To Promote Your eCommerce Store Course Overview This course is designed to provide learners with a comprehensive understanding of how to leverage Pinterest to drive traffic and sales for an eCommerce store. Participants will explore the essential elements of Pinterest marketing, from creating effective pins to utilising analytics and paid advertising strategies. The course covers best practices for designing eye-catching content, using Pinterest's tools and automation features, and incorporating rich pins to boost engagement. By the end of the course, learners will be equipped with the knowledge and skills to use Pinterest as a powerful platform to promote their online business and improve visibility in a competitive market. Course Description In this course, learners will delve into various aspects of Pinterest marketing, including the basics of pinning and creating content that resonates with target audiences. The course will explore how to use Pinterest’s features such as analytics, rich pins, and paid advertising to optimise eCommerce strategies. Learners will also understand how to create Pinterest badges and widgets, track performance metrics, and hire virtual assistants to streamline the process. By examining graphic design best practices and automation tools, participants will be able to enhance their Pinterest marketing efforts and maximise the platform’s potential for driving eCommerce growth. Use Pinterest To Promote Your eCommerce Store Curriculum Module 01: Introduction To The Course Module 02: Getting Started with Pinterest Module 03: Basics of Pinning - What You Should Know Module 04: Pinning With Your Cell Phone Module 05: Creating Pinterest Badges & Widgets Module 06: Viewing Analytics on Pinterest & Rich Pins Module 07: Tools & Automation Module 08: Hiring a Virtual Assistant to Help You With Pinterest Marketing Module 09: Paid Advertising with Your Pins Module 10: Getting Graphics Designed for Pinterest (See full curriculum) Who is this course for? Individuals seeking to promote their eCommerce store using social media. Professionals aiming to enhance their digital marketing skills. Beginners with an interest in Pinterest and eCommerce marketing. Business owners looking to increase online visibility and sales. Career Path Social Media Manager Digital Marketing Specialist Content Strategist eCommerce Manager Pinterest Marketing Expert

Duration 3 Days 18 CPD hours This course is intended for Any IT specialist eager to become an industry recognized expert on Veeam software solutions. Overview This certification is an excellent investment for an IT professional looking to increase productivity, reduce operating costs, increase potential for personal career advancement and gain recognition from the employer and customers. By completing the Veeam Certified Engineer (VMCE) course you should be able to: Get more functionality out of Veeam solutions Identify and resolve issues more efficiently Gain a distinction from your peers The Veeam Certified Engineer (VMCE) course is a 3-day technical deep-dive focused on teaching engineers to architect, implement, optimize and troubleshoot the Veeam software solution. Module 1 Introduction Module 2 Veeam Products Veeam Availability Suite Key Concepts Module 3 Auto Discovery of Backup and Virtual Infrastructure Business Categorization Pre-Defined Alerting Unattended Monitoring Reporting and Dashboards Agentless Data Gathering Hyper-V Specific Features Veeam One Deployment Veeam One Assessment Tool Module 4 Core Components and Their Interaction Optional Components Deployment Scenarios Prerequisites Upgrading Veeam Backup & Replication Module 5 Adding Servers Adding a VMware Backup Proxy Adding a Hyper-V Off-host Backup Proxy Adding Backup Repositories Performing Configuration Backup and Restore Managing Network Traffic Global Notification Settings Getting to Know User Interface Module 6 Creating Backup Jobs Creating Restore Points with VeeamZIP and Quick Backup Backup Copy Replication Creating VM/File Copy Jobs Module 7 SureBackup Recovery Verification SureReplica Module 8 Data Recovery Working with Veeam Backup & Replication Utilities Insight into Recovery from Replica Module 9 Item-Level Recovery Guest OS File Recovery Module 10 Tape Device Support SAN Storage Systems Support Support for Deduplicating Storage Systems Veeam Cloud Connect Veeam Backup Enterprise Manager vCloud Director Support Module 11 Product Editions Comparison Full and Free Functionality Modes Module 12 How to Identify the Problem How to review and analyze the issue Search for additional information Veeam Support

Duration 3 Days 18 CPD hours This course is intended for Any IT specialist eager to become an industry recognized expert on Veeam software solutions. Overview This certification is an excellent investment for an IT professional looking to increase productivity, reduce operating costs, increase potential for personal career advancement and gain recognition from the employer and customers. By completing the Veeam Certified Engineer (VMCE) course you should be able to:Get more functionality out of Veeam solutionsIdentify and resolve issues more efficientlyGain a distinction from your peers The Veeam Certified Engineer (VMCE) course is a 3-day technical deep-dive focused on teaching engineers to architect, implement, optimize and troubleshoot the Veeam software solution. Module 1 Introduction Module 2 Veeam Products Veeam Availability Suite Key Concepts Module 3 Auto Discovery of Backup and Virtual Infrastructure Business Categorization Pre-Defined Alerting Unattended Monitoring Reporting and Dashboards Agentless Data Gathering Hyper-V Specific Features Veeam One Deployment Veeam One Assessment Tool Module 4 Core Components and Their Interaction Optional Components Deployment Scenarios Prerequisites Upgrading Veeam Backup & Replication Module 5 Adding Servers Adding a VMware Backup Proxy Adding a Hyper-V Off-host Backup Proxy Adding Backup Repositories Performing Configuration Backup and Restore Managing Network Traffic Global Notification Settings Getting to Know User Interface Module 6 Creating Backup Jobs Creating Restore Points with VeeamZIP and Quick Backup Backup Copy Replication Creating VM/File Copy Jobs Module 7 SureBackup Recovery Verification SureReplica Module 8 Data Recovery Working with Veeam Backup & Replication Utilities Insight into Recovery from Replica Module 9 Item-Level Recovery Guest OS File Recovery Module 10 Tape Device Support SAN Storage Systems Support Support for Deduplicating Storage Systems Veeam Cloud Connect Veeam Backup Enterprise Manager vCloud Director Support Module 11 Product Editions Comparison Full and Free Functionality Modes Module 12 How to Identify the Problem How to review and analyze the issue Search for additional information Veeam Support

Duration 4 Days 24 CPD hours This course is intended for Developers who have: At least two years of experience with Java or JavaScript programming Familiarity with the jQuery library and JSON syntax Overview When you complete this course, you will be able to: Create cartridges to add reusable functionality to a site. Use JavaScript controllers to add business logic to a site. Create reusable code using ISML templates. Use content slots and page designer to improve the appearance and flexibility of a site. Use B2C Commerce Script in ISML templates and script files. Use the Forms Framework to control the validation, rendering, and storing of consumer-entered values. Create hooks to configure functionality that is called a specific event. Measure and ensure site performance. Install and use SFRA command line tools to perform testing. This course introduces the core programming concepts, relevant files, and scripting language for Salesforce B2C Commerce. It is a must for developers new to Salesforce B2C Commerce and experienced developers looking to ramp up on Storefront Reference Architecture. Using real-world scenarios, this course covers how to customize the Storefront Reference Architecture and modify a B2C Commerce Cloud storefront. Overview of B2C Commerce Salesforce B2C Commerce Overview Storefront Reference Architecture Overview Business Manager Organization Getting Started Accessing Storefront Reference Architecture Creating a Workspace Creating a Server Connection Navigating Cartridges CartridgesCartridges Cartridge Types Cartridge Path Working with Plugin Cartridges Using a Custom Storefront Cartridge Controllers Introduction to JavaScript Controllers Creating a JavaScript Controller Script & JavaScript Controller Debugging Middleware Functions B2C Commerce Script API Models Introduction to Models Extending Models ISML ISML Tags and Expressions Reusing Code in Templates Conditional Statements & Loops Resource API & Resource Bundles Content Slots Creating & Configuring Content Slots Content Link Functions Page Designer Introduction to Page Designer Business & Developer Tasks Creating Custom Components Forms Framework Custom & System Objects XML Metadata File Server-Side Validation Script ISML Form Template Custom Logging Client-Side Validation Script Site Maintenance Site and Page Caching Site Performance Storefront Reference Architecture Tools GitHub NPM Tools Functional and Unit Tests

Duration 5 Days 30 CPD hours This course is intended for This course is for all Oracle Professionals. Specifically Database Administrators, Web Server Administrators, System Administrators, CIOs and other IT Management Professionals. Overview Upon successful completion of this course, students will be able to understand configuration for installation, configuration of a host system, using Oracle Restart framework, troubleshooting tips, how the database fits with other systems, internals of the database, database failures and other topics. In this course, students will focus on configuration on supported systems. Also how the database fits in with other systems. Oracle Database Architercture Overview The Database Instance Database Memory Structures Database Process Structures Database Storage Architecture Oracle Clusterware Configuring the Host for Standalone Installlation Host Configuration Overview Choosing a Database Host Choosing an Operating System Proprietary Unix vs Open-Source Linux Making the OS Selection Prepare an Oracle LINUX Installation Perform Oracle LINUX Installation Configure the LINUX Host Step 1 - Confirm General System Requirements Step 2 - Confirm The Operating System Platform Step 3 - Confirm LINUX Package Requirements Step 4 - Confirm Network Configuration Configure Host for Virtualization VM Technologies Configure Oracle Linux for Virtualization Step 1 - Download Linux Updates Step 2 - Check Linux Kernel Step 3 - Download Latest yum Configuration File Step 4 - Enable Oracle Linux Add-ons Step 5 - Install VirtualBox Oracle Optimal Flexible Architecture OFA Goals ORACLE_BASE ORACLE_HOME Database Files Multiple ORACLE_HOMEs Databse Software Upgrades Mutliple Oracle Software Installations GRID Infrastructure Configuration Configure the Linux Installation About ASM Devices Configure Linux Devices for ASM Partioning a Device Oracle ASMLib Configue MS Windows Devices GRID Infrastructure Installation Perform the Installation Download Unpack the Installation Package Launch the Installation Session The Installation Dialog Verify the Installation Operating System Confirmation Oracle Utilities Setup SQL*Plus Confirmation Using EM Cloud Control Troubleshooting Problems DATABASE Installation Configuraion Configure a Linux Installation System Groups & Users Configure Kernel Parameters Create the Physical Directories Configure MS Windows Installation Prerequisite Checks & Fixup Utility DATABASE Installation ABOUT THE INSTALLATION The Installation Tools About The Installation Dialog The Installation Session Log PERFORM INSTALLATION ON LINUX Download Unpack The Installation Files Set Environment Variables Launch The Installation SERVER CLASS INSTALLATION DIALOG More About The Global Database Name About Enterprise Manager Cloud Control Secure The New Database PERFORM INSTALLATION ON WINDOWS Launch The Installation POST---INSTALLATION CONFIGURATION Required Environment Variables Defining The Environment Variables About SSH VERIFY THE INSTALLATION SQL*PlusConfirmation Operating System Confirmation Firewall Configuration Accessing EM Database Express Creating Databses Using DBCA About DBCA DBCA Templates Are You Sure? DEFAULT CONFIGURATION DATABASE ADVANCED MODE DATABASE File Location Variables Database Vault and Label Security CONFIGURE AN EXISTING DATABASE DELETE A DATABASE MANAGE TEMPLATES MANUALLY CREATE A DATABASE The CREATE DATABASE Command Using Oracle Restart WHAT IS ORACLE RESTART? What Oracle Restart Does Is Oracle Restart Deprecated? Registering With Oracle Restart More About srvctl Terminal Session Configuration COMPONENT STATUS USING SRVCTL Database Status Grid Infrastructure Status Oracle Home Status CONFIGURATION USING SRVCTL Examining A Database Configuration Examining The Listener Configuration Examining The ASM Configuration Manual Registration ListenerConfiguration Modification Database ConfigurationModification STARTUP/SHUTDOWN USING SRVCTL Why Use srvctl? MANAGING ORACLE RESTART Obtaining Oracle Restart Status Start/Stop Oracle Restart Preparing for a Database Upgrade What is a Database Upgrade? Database Upgrade Methods Real World Database Upgrade Develop A Database Upgrade Plan ABOUT THE DATABASE VERSION Direct Upgrade The COMPATIBLE Database Parameter PRE-UPGRADE PREPARATIONS Oracle Warehouse Builder Oracle Label Security (OLS) Oracle Database Vault Locating The Older Database Installations THE PRE-UPGRADE INFORMATION TOOL Pre-Upgrade Information Tool Files Run The Pre---Upgrade Information Tool Examining The Pre---Upgrade Information Tool Results Upgrade to Oracle Databse 12c Launch DBUA Database Upgrade Dialog Post-Upgrade Tasks Post-Upgrade Checklist Enable Unified Auditing Migrate to Unified Auditing Database Parameter Changes Enable New Features Source Destination Specific Post-Upgrade Tasks Oracle Architecture: The Systems Infrastructure About Enterprise Architectures The Relational Database Legacy Computing Models The Multi-Tiered Computing Model Scaling Up Cloud-Based Deployment ORACLE INFRASTRUCTURE ECOSYSTEM USING ORACLE ENTERPRISE MANAGER More About EM Using EM Database Express Using EM Cloud Control Oracle Architecture: The Database Host The Database Server Stack PROCESSOR LAYER CPU Resources Memory Resources I/O & STORAGE PROCESSING OS LAYER PROCESSING MODES DATABASE SERVER VIRTUALIZATION STORAGE VIRTUALIZATION ORACLE DATABASE SERVER STACK ORACLE ENGINEERED SYSTEMS Oracle Exadata Database Platform Exalogic Cloud Machine Exalytics BI Machine Oracle Architecture: Princilples & Technology Concepts Grid Computing Principles Why Grid Computing? What Is Grid Computing? PARALLELIZATION PRINCIPLES Hardware Parallelization Grid Computing Devices Clustered Database Servers CLOUD COMPUTING PRINCIPLES Multi-Tenancy Oracle Architecture: The RDBMS Installation & the Database Instance The Database Server Software Database Versions & Releases Database Editions Using PRODUCT_COMPONENT_VERSION View The Core Database Components Using V$VERSION View Understanding The Database Version Number The COMPATIBLE Database Parameter DATABASE INSTANCE ELEMENTS Individual Elements Of A Database Instance Physical Database Elements An Operational Database installation DATABASE INSTANCE CONFIGURATIONS Single Instance Parameter Files & Instance Configuration MAX_STRING_SIZE Parameter Example Independent Instances Clustered Instances The Database Instance In A Multi-tenant Configuration RECONFIGURING A DATABASE INSTANCE Static Vs. Dynamic Parameters Dynamic Parameter Setting Parameter Setting Scope Parameter Setting Level Setting Upgrade Related Parameters DATABASE COMPONENTS Advanced Data Functionality Components Security Components High-Performance Components Administration Components Database F

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders engaged in improving the delivery of products and services that meet user needs through the use of Microsoft SharePoint; Anyone who wants to improve their Business Analysis skills; Project stakeholders concerned with SharePoint requirements. Overview Plan, manage and close requirements for a project in reduced time using good business analysis practices Minimize project uncertainty and risk by applying good techniques Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your team that will be able to continuously align the delivered product or services with desired business needs, easily adapting to changing requirements throughout the process. Requirements can change frequently during a SharePoint project, and therefore projects need a streamlined, flexible approach to requirements change management. SharePoint professionals want to develop systems and services which are both high-quality and high-value, and the easiest way to achieve this is to implement the highest priority requirements first. This enables the projects to maximize value for their stakeholders. Introduction ? Roles involved in a SharePoint project The opportunities and challenges of a SharePoint project The business analysis process BA role vs. project manager role BA / PM competencies Case Study Exercise Understanding SharePoint Requirements Business, User, Functional, Quality-of-service and implementation requirements Requirements vs. specifications Requirements vs. business rules Risk management and risk response strategies Analyzing requirements Characteristics of effective requirements Case Study Exercise SharePoint Requirements Modeling Identify high level scope Identify initial requirements stack Identify an architectural vision Plan your iteration Iteration modeling Model storming Test driven development Case Study Exercise The Change Management Process Managing the Solution Scope and Requirements Capturing the Requirements Traceability Maintaining the Requirements for re-use Managing Requirements Conflicts Preparing the Requirements Package Building the Requirements communications plan Case Study Exercise Assessing & Validating Requirements Validating and verifying SharePoint Requirements Creating a master test plan Create test scenarios and test cases Case Study Exercise Additional Information Useful books and links on managing requirements and projects for SharePoint initiatives

Sales Skills Course Overview This Sales Skills course provides a comprehensive foundation in essential sales techniques and strategies designed to boost performance and confidence in any sales environment. Learners will explore a wide range of topics from understanding customer behaviour to mastering effective communication and negotiation skills. The course is structured to help individuals develop the ability to present products persuasively, overcome objections, and close deals successfully. With a focus on both traditional and modern sales approaches, participants will gain the knowledge required to drive sales growth and build lasting customer relationships. By completing this course, learners will be equipped with valuable skills that enhance their professional effectiveness and open up new opportunities within sales and marketing roles. Course Description This course covers core areas essential to becoming a successful sales professional. Starting with the fundamentals of sales, it advances into specialised techniques such as sales hypnosis and persuasive presentations. Learners will study how to integrate sales with marketing efforts effectively and understand the dynamics of leverage and limitations in sales contexts. Emphasis is placed on developing strong communication skills, managing negotiations confidently, and handling customer interactions with professionalism. The course also addresses common challenges such as dealing with objections and provides tips and strategies to refine sales tactics. Delivered in a clear, professional format, the curriculum ensures that learners gain both theoretical knowledge and applied understanding suitable for a variety of sales roles across multiple industries. Sales Skills Curriculum Module 01: Introduction to Sales Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Sales and Marketing Module 06: Leverage and Limitations Module 07: Communication Skills Module 08: Sales Negotiations Module 09: Dealing with Customers Module 10: Handling Objections Module 11: Tips and Tricks for Sale (See full curriculum) Who is this course for? Individuals seeking to improve their sales performance and confidence. Professionals aiming to enhance their career in sales and marketing. Beginners with an interest in developing effective sales techniques. Customer service staff wanting to build better client relationships. Career Path Sales Executive Business Development Officer Account Manager Retail Sales Consultant Marketing Assistant Customer Relationship Manager

Course Overview This comprehensive First Aid at Work course is designed to equip learners with the knowledge needed to effectively manage health-related emergencies in professional settings. Covering a wide range of workplace incidents, it explores the role of appointed persons, emergency protocols, and how to respond to common injuries and illnesses. Learners will develop confidence in managing both physical and mental health-related situations at work, including remote support and procedures adapted for the COVID-19 era. Whether you are an employee, manager, or business owner, this course provides essential guidance that aligns with UK regulations and first aid expectations in modern work environments. By the end of the course, learners will be familiar with key emergency response procedures and legal requirements, contributing to a safer and more responsible workplace culture. Course Description The First Aid at Work course offers in-depth learning across a structured series of modules that cover everything from primary and secondary assessments to CPR, AED usage, and mental health support. It examines various types of injuries and illnesses such as fractures, dislocations, breathing problems, and minor workplace injuries. The course also discusses the legal framework for first aid at work, risk assessments, and the importance of mental health awareness. Additionally, it addresses recent considerations such as pandemic-specific protocols and remote psychological support. Learners will gain theoretical insight into emergency handling, including when and how to contact emergency services. With up-to-date content aligned with UK standards, this course is ideal for those looking to support a health-conscious and safety-oriented work environment. Course Modules: Module 01: Introduction to Workplace First Aid Module 02: Appointed Persons in the Workplace First Aid Module 03: Incident Management at Work Module 04: Classifications and Abbreviations Module 05: Emergency Management Module 06: Primary Survey Module 07: Secondary Survey Module 08: Basic First-Aid Techniques Module 09: AED Module 10: Minor Injuries at Workplace Module 11: Loss of Responsiveness and CPR Module 12: Breathing Problems Module 13: Secondary Illnesses and Injuries Module 14: Fractures and Dislocations Module 15: Call for an Emergency Module 16: Things to Keep in Mind for A First Aider Module 17: Legal Framework for Workplace First Aid Module 18: Mental Health First Aid in the Workplace Module 19: First Aid during Coronavirus Pandemic Module 20: First Aid Qualifications During the Pandemic, Risk at Work and PPE Regulations Module 21: Remote Psychological First Aid (See full curriculum) Who is this course for? Individuals seeking to understand workplace first aid responsibilities. Professionals aiming to support health and safety compliance in the workplace. Beginners with an interest in health and safety protocols. Managers, HR personnel, or safety officers seeking foundational knowledge in first aid. Career Path Workplace Health & Safety Officer HR and Compliance Manager Office Administrator with Safety Responsibilities Site or Facility Supervisor Community Support Worker Mental Health Support Facilitator Risk Management and Corporate Safety Advisor

Duration 4 Days 24 CPD hours This course is intended for Anyone who is preparing to build and run Kubernetes clusters Overview By the end of the course, you should be able to meet the following objectives: Build, test, and publish Docker container images Become familiar with YAML files that define Kubernetes objects Understand Kubernetes core user-facing concepts, including pods, services, and deployments Use kubectl, the Kubernetes CLI, and become familiar with its commands and options Understand the architecture of Kubernetes (Control plane and its components, worker nodes, and kubelet) Learn how to troubleshoot issues with deployments on Kubernetes Apply resource requests, limits, and probes to deployments Manage dynamic application configuration using ConfigMaps and Secrets Deploy other workloads, including DaemonSets, Jobs, and CronJobs Learn about user-facing security using SecurityContext, RBAC, and NetworkPolicies This four-day course is the first step in learning about Containers and Kubernetes Fundamentals and Cluster Operations. Through a series of lectures and lab exercises, the fundamental concepts of containers and Kubernetes are presented and put to practice by containerizing and deploying a two-tier application into Kubernetes. Course Introduction Introductions and objectives Containers What and Why containers Building images Running containers Registry and image management Kubernetes Overview Kubernetes project Plugin interfaces Building Kubernetes Kubectl CLI Beyond Kubernetes Basics Kubernetes objects YAML Pods, replicas, and deployments Services Deployment management Rolling updates Controlling deployments Pod and container configurations Kubernetes Networking Networking within a pod Pod-to-Pod Networking Services to Pods ClusterIP, NodePort, and LoadBalancer Ingress controllers Service Discovery via DNS Stateful Applications in Kubernetes Stateless versus Stateful Volumes Persistent volumes claims StorageClasses StatefulSets Additional Kubernetes Considerations Dynamic configuration ConfigMaps Secrets Jobs, CronJobs Security Network policy Applying a NetworkPolicy SecurityContext runAsUser/Group Service accounts Role-based access control Logging and Monitoring Logging for various objects Sidecar logging Node logging Audit logging Monitoring architecture Monitoring solutions Octant VMware vRealize Operations Manager Cluster Operations Onboarding new applications Backups Upgrading Drain and cordon commands Impact of an upgrade to running applications Troubleshooting commands VMware Tanzu portfolio overview