1561 Manager courses in Banstead delivered Live Online

  Being ISO 27701 Certified proves your Information Privacy Systems Audit experience, skills and knowledge, and demonstrates you are capable in the assessment of vulnerabilities, Compliance with GDPR and institutional controls within the enterprise.   Gain an in-depth understanding of GDPR solutions and how they map to compliance requirements Learn how to perform and lead Privacy Information Management System (PIMS) certification audits to ISO 19011 standards Enhance your existing or learn with new skills in the field of Data Protection Candidates deliver Assurance services to organisations by advising on conformance with PIMS requirements Become a Technical expert on the preparation required for ISO 27701 Certification Understand a Privacy Information Management System (PIMS) and its processes based on ISO/IEC 27701 Identify the relationship between ISO/IEC 27701, ISO/IEC 27001, ISO/IEC 27002, and other standards and regulatory frameworks Acquire the competences of the auditor's role in planning, leading, and following up on a management system audit in accordance with ISO 19011. Learn how to interpret the requirements of ISO/IEC 27701 in the context of a PIMS audit About This Course   ISO 27701 Internal Auditor Certification;    Confirms your knowledge and experience Quantifies and markets your expertise Demonstrates that you have gained and maintained the level of knowledge required to meet the dynamic challenges of a modern enterprise Is globally recognized as the mark of excellence for the Information Privacy Audit professional Increases your value to your organization Gives you a competitive advantage over peers when seeking a new role Is administered by the International Examination & Certification Board (IECB), based in Estonia, and fully aligned to the ISO/IEC 17024:2012 standard (Conformity assessment - General requirements for bodies operating certification of persons)   Certified Individuals:    Are highly qualified, experienced professionals in the field of Data Protection Systems Audit Provide the enterprise with a Certification route for Information Privacy Assurance that is recognized by multinational clients, lending credibility to the enterprise Are excellent indicators of proficiency in control requirements creation and monitoring Demonstrate competence in five domains, including standards and practices; organization and management; processes; integrity, confidentiality and availability; and software development, acquisition and maintenance Demonstrate a commitment to providing the enterprise with trust in and value from your Privacy Compliance Framework Maintain ongoing professional development for successful on -the -job performance   The below job practice is organized by domains. Each domain is covered in the course.   Domain 1-The Process of Auditing Information Privacy Systems and Solutions   Provide audit services in accordance with ISO 19011 audit standards to assist the organization in protecting and controlling information privacy systems.    Domain 2 - Governance and Management of Information Privacy Technology   Provide assurance that the necessary leadership and organizational structures and processes are in place to achieve objectives and to support the organization's strategy.    Domain 3-Information Systems Acquisition, Development and Implementation   Provide assurance that the practices for the acquisition, development, testing and implementation of information systems meet the organization's strategies and objectives.    Domain 4-Information Systems Operations, Maintenance and Service Management Provide assurance that the processes for information systems operations, maintenance and service management meet the organization's strategies and objectives.   Domain 5-Protection of Personally Identifiable Information (PII) Assets   Provide assurance that the organization's policies, standards, procedures and controls ensure the confidentiality, integrity and availability of PII.   Prerequisites   A thorough understanding of current Data Protection legislation, Information Security & Risk Management knowledge as well as ISO 19011 Auditing Standards is required to successfully pass the examination. What's Included?   Teas, Coffees, refreshments and a full Lunch* Course Slides Study Guide Exam Fees * For Classroom based Courses only Accreditation   Who Should Attend?   Auditors seeking to perform and lead Privacy Information Management System (PIMS) certification audits Managers or consultants seeking to master a PIMS audit process Individuals responsible for maintaining conformance with PIMS requirements Technical experts seeking to prepare for a PIMS audit Expert advisors in the protection of Personally Identifiable Information (PII)   Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 3 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Our Guarantee   We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras. The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE.   *FREE training offered for retakes - come back within a year and train for free. Provided by   This course is Accredited by NACS and Administered by the IECB

Duration 4 Days 24 CPD hours This course is intended for This course is designed for network and software engineers and hold job roles such as: Network administrator Network engineer Network manager System engineer Project manager Network designer Overview After taking this course, you should be able to: Describe mobile network architecture basics List enabling technologies for 5G and describe 5G key use cases Perform basic operations on a Cisco 5G NSA mobile packet core Describe the Cisco 5G Converged SDN Transport Architecture Describe Cisco NFVI and perform basic operations using Cisco ESC and Cisco Virtualized Infrastructure Manager (VIM) Describe Cisco service provider automation and orchestration solutions to deploy and manage 5G network functions Describe the Cisco Ultra Cloud Core architecture and deploy the Cisco SMI Explain the 5G ready distributed Telco DC with Cisco ACI solution Describe the Cisco 5G security architecture The Cisco Service Provider 5G Technologies Foundations (SPMBL100) v1.0 course introduces mobile network components, basic 5G concepts, and features of 5G technology including faster data speeds, higher device capacity, and improved user experience. You will examine the mobile packet core solutions, 5G transport architecture, and Cisco© automation and orchestration tools used in 5G networks. You will also learn about the Cisco 5G Non-standalone (NSA) and the Cisco Ultra Cloud Core 5G standalone (SA) platform solutions, the Cisco 5G converged Software-Defined Networking (SDN) transport architecture, and Cisco edge computing solutions. You will study the Cisco Network Function Virtualization (NFVI) architecture, Cisco Network Services Orchestrator (NSO), and Cisco Elastic Services Controller (ESC). You will learn how 5G is distributed with Telco Data Center (DC) with Cisco Application Centric Infrastructure (Cisco ACI©). And finally, Zero-Touch Provisioning (ZTP), Cisco Crosswork?, and the Cisco 5G security architecture will also be presented. Mobile Network Fundamentals 5G Key Use Cases Examining Mobile Network Components Enabling Technologies for 5G Introduction to 5G NR Characteristics Cloud Radio Access network (RAN) Cisco 5G NSA Solution 5G NSA Basics 5G NSA StarOS Configurations Cisco 5G Converged SDN Transport Architecture Cisco 5G Transport Ready Devices Application Awareness and Network Slicing with Segment Routing Cisco NFV Infrastructure, Cisco Virtualized Network Functions (VNFs), Cisco VIM, and Cisco ESC NFVI and SDN Architecture Overview Cisco VIM Pod Configurations Cisco Service Provider Automation and Orchestration Telemetry Basics ZTP Fundamentals Cisco Ultra Cloud Core Cisco Ultra Cloud Core Basics Kubernetes and Docker Fundamentals 5G Ready Distributed DC with Cisco ACI Cisco ACI in Telco Data Centers 5GC Deployment Mitigating Threats in 5G Introduction to 5G Cybersecurity Risks Mitigating 5G Cybersecurity Risks

Duration 5 Days 30 CPD hours This course is intended for Horizon Cloud Service on Microsoft Azure administrators, system integrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants. Overview By the end of the course, you should be able to meet the following objectives: Describe the architecture of Horizon Cloud Service on Microsoft Azure Discuss the initial Microsoft Azure configurations required for the Horizon Cloud Service on Microsoft Azure deployment Discuss Horizon Cloud Service on Microsoft Azure networking concepts Discuss Horizon Cloud Service on Microsoft Azure AD requirements and integration best practices Discuss the integration of Workspace ONE Access with Horizon Cloud Service on Microsoft Azure Discuss the requirements for deploying Horizon Cloud Service on Microsoft Azure Demonstrate how to deploy or upgrade Horizon Cloud Service on Microsoft Azure Identify the Horizon Cloud Service console controls that are available to administrators Identify Horizon Cloud upgrade features and benefits List the steps and considerations to take when setting up a primary VM to be used as an assignable image List the steps to install the user software on the primary VM Describe pools and pool groups Explain the creation process and configuration options for single-session and multisession pools and pool groups Create single-session and multisession assignments and entitlements Explain power management options in the multisession pool groups Manage assignable images on Horizon Cloud Service on Microsoft Azure Identify how to access desktops and application from Horizon Cloud Service on Microsoft Azure Describe the integration of VMware Dynamic Environment Manager with Horizon Cloud Service on Microsoft Azure Manage user personalization and application configurations using the VMware Dynamic Environment Manager management console and application profiler Discuss the usage of App Volumes for Horizon Cloud Service on Microsoft Azure Interpret scalability considerations for Horizon Cloud Service on Microsoft Azure Apply troubleshooting techniques relevant to Horizon Cloud Service and Microsoft Azure Summarize the analytics and monitoring capabilities in Horizon Cloud Service on Microsoft Azure This five-day, hands-on training provides you with the knowledge, skills, and abilities to successfully deploy and manage VMware Horizon© Cloud Service? on Microsoft Azure. This training also teaches you how to use the VMware Horizon Cloud administration console and Microsoft Azure portal. Through a combination of hands-on labs and interactive lectures, you learn how to import and manage images for single and multisession assignments. You also learn how to configure and use the Universal Broker function, VMware App Volumes?, VMware Workspace ONE© Access?, and VMware Dynamic Environment Manager? in the Horizon Cloud Service on Microsoft Azure deployment. Course Introduction Introduction and course logistics Course objectives Introduction to Horizon Cloud Service on Microsoft Azure Discuss the features and benefits of Horizon Cloud Service on Microsoft Azure Identify the available Horizon Cloud and Microsoft licensing options Identify the system architecture components of Horizon Cloud Service on Microsoft Azure Explain how VMware Dynamic Environment Manager is used in Horizon Cloud profile management Describe Horizon Cloud application management using App Volumes Identify the Microsoft Azure configuration prerequisites for a Horizon Cloud integration Identify the main Microsoft Azure components required for a Horizon Cloud deployment Review the virtual machines supported in Horizon Cloud Service on Microsoft Azure Microsoft Azure Networking Requirements Discuss Horizon Cloud connectivity considerations and tasks Explain the networking concepts for Horizon Cloud Service on Microsoft Azure Identify the ports required for local connections, remote connections, and endpoint OS firewall rules Identity Management Explain computer identity type and user identity type Discuss the best practices for Horizon Cloud Service on Microsoft Azure AD integrations Determine the requirements for Horizon Cloud Service on Microsoft Azure AD Describe the benefits of integrating Horizon Cloud with Workspace ONE Access Explain how a user obtains access to an entitled virtual desktop or application from the VMware Workspace ONE© Intelligent Hub catalog Discuss the importance of binding directory with Workspace ONE Access and setting up custom user attribute synchronization Discuss the importance of configuring the Remote App Access client in Workspace ONE Access Demonstrate how to access an entitled Horizon virtual desktop or application in the Workspace ONE Intelligent Hub catalog Deployment and Upgrades Explain the steps and requirements for deploying Horizon Cloud Service on Microsoft Azure Describe the features and benefits of Horizon Edge Describe the differences between internal and external gateways Outline the Horizon Universal Console controls available for administrators Identify the features and benefits of the Horizon Cloud upgrades Creating Images Outline the process and configuration choices for setting up primary VMs Identify the configuration choices for importing primary VMs List the steps to install the user software on the primary VM Explain how to convert a configured primary VM to an assignable image Describe pools and pool groups List the steps for configuring an image to a pool List the steps for configuring an image to a pool group Pool Groups Compare dedicated assignments to floating assignments Outline the steps for creating single-session and multisession assignment Explain the entitlement of pool groups Outline the creation process and configuration options for multisession pools and pool groups Explain the power management selections in the multisession pool groups Compare the rolling maintenance and loadbalancing options Identify the actions related to the multisession groups page Identify the actions to add and assign applications to a user or group Outline the prerequisites for entitling a multisession assignment Access Desktops and Applications Identify the different versions of Horizon Client Describe how to access desktops and remote applications with Horizon Client Describe how to access desktops and remote applications with a browser Compare the remote display protocols that are available for Horizon Cloud Describe the Blast Extreme display protocol codecs List the ideal applications for each Blast Extreme codec Describe the Blast Extreme policy configurations Managing Images Describe images Explain how to manage images VMware Dynamic Environment Manager on Horizon Cloud Service on Microsoft Azure Identify the functional areas of VMware Dynamic Environment Manager and their benefits Explain how to use the VMware Dynamic Environment Manager console and application profiler to manage user personalization and application configurations App Volumes for Horizon Cloud Service on Microsoft Azure Explain how App Volumes works with Horizon Cloud Service on Microsoft Azure Identify the features and benefits of App Volumes in Horizon Cloud Service on Microsoft Azure Identify the interface elements of App Volumes in Horizon Cloud Service on Microsoft Azure Demonstrate how to configure App Volumes in Horizon Cloud Service on Microsoft Azure Scalability Considerations Recognize the scalability settings for Horizon Cloud Service on Microsoft Azure Troubleshooting Horizon Cloud Service on Microsoft Azure Explain the troubleshooting basics for Horizon Cloud Service on Microsoft Azure Identify the analytics and monitoring capabilities of Horizon Cloud Service on Microsoft Azure Explain the troubleshooting basics for Horizon Cloud Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon Cloud Service Next Gen on Microsoft Azure: Deploy and Manage training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon Cloud Service Next Gen on Microsoft Azure: Deploy and Manage course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for System installers System integrators System administrators Network administrators Solutions designers Overview After completing this course, you should be able to: Explain transactional service activation and how it relates to business requirements Explain the benefits and uses of Cisco NSO Explain how Cisco NSO communicates with network devices Understand the NETCONF protocol and be able to read and write simple YANG models Install NSO and describe how NSO uses NETCONF and the Device Manager component Understand the difference between devices that are fully NETCONF capable and those that are less or not NETCONF capable Explain the YANG service model structure Describe how YANG is used with NSO, create and deploy a service, and explain NSO FASTMAP Design and manage services with YANG models Perform NSO configuration and basic troubleshooting, and describe the following NSO features: integration options, alarms and reporting, scalability and performance options, and available function packs Use logs to troubleshoot the Cisco NSO deployment and check NSO communication with network devices Explain the mapping logic of service parameters to device models and consequently to device configurations Describe the use of different integration options and APIs Explain the use of Reactive FASTMAP for manipulating and implementing advanced Network Functions Virtualization (NFV) components Describe the use of feature components and function packs Define and explain the European Telecommunications Standards Institute (ETSI) Open Source NFV Management and Orchestration (MANO) principles and solution Work with the alarm console, and understand the NSO alarm structure and how it conforms to modern network operations procedures The Cisco NSO Essentials for Programmers and Network Architects (NSO201) v. 4.0 course introduces you to Cisco© Network Services Orchestrator (NSO). You will learn to install Cisco NSO and use it to manage devices and create services based on YANG templates with XPath. This course provides an overview of NSO as a network automation solution, as well as introductions to NETCONF, YANG, and XPath. You will learn about managing devices and creating device templates, service management and service package creation, network element drivers, interfacing with other systems using APIs, configuring and troubleshooting system settings, managing alarms and reporting, configuring NSO for scalability and performance, and capabilities that can be added to Cisco NSO. Introduction to Cisco NSO Meeting Challenges with Orchestration Challenges of Network Management Challenges of Network Orchestration NSO Features and Benefits That Meet Challenges Standardized Approach What Is NSO? Logical Architecture Components What Does NSO Do? Orchestration Use Cases How Does NSO Work? Introduction to NETCONF and YANG Packages Mapping Logic Network Element Drivers (NEDs) Resources and Training Resources Training Get Started with Cisco NSO Installing Cisco NSO Setup Overview Cisco NSO Local Installation Installing NEDs Using NetSim NETCONF Overview Challenges of Network Management Introduction to NETCONF NETCONF Operation Device Manager Device Manager Overview Device Configuration Management Device Connection Management Templates and Groups Other Device Management Tools Service Manager Essentials YANG Overview Introduction to YANG Other Representations of YANG Data Types XPath Overview Basic YANG Statements Can You Spot the Error? Using Services Package Architecture Creating a Service Package Sample Service Configuration Service Template YANG Service Model Deploying a Service Model-to-Model Mapping Mapping Introduction Mapping Logic FASTMAP Template Processing Service Design and Cisco NSO Programmability Service Design Service Design Overview Top-Down Approach Bottom-Up Approach Device Configuration Service Model Service Management Service Management Tasks Service Lifecycle Management Guidelines NSO Programmability Introduction NSO Programmability Overview Python Service Skeleton Creating a Service YANG Model Creating a Service Template Template Processing with Python Cisco NSO Flexibility System Configuration and Troubleshooting System Configuration System Troubleshooting Integration Integration Options NETCONF Server Web Integration SNMP Agent Alarm Management and Reporting Alarm Management Reporting Scalability and Performance High Availability High-Availability Cluster Communications Clustering Layered Service Architecture Addressing Performance Limitations Components and Function Packs Function Packs NFV Orchestration Reactive FASTMAP

Scrum Master Workshop: In-House Training A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. What you will Learn You'll learn how to: Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum Guide the Scrum team in their responsibilities Write requirements in the form of user stories Define Ready and Done Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional Teams Building Effective Teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content

Scrum Master Exam Prep This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org. A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described inThe Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSM I exam Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum, including events, artifacts, and roles Guide the Scrum team in their responsibilities Define Ready and Done Write requirements in the form of user stories Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Getting Started Introductions Workshop orientation Exam prep preview Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional teams Building effective teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps

Scrum Master Exam Prep This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org. A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described in The Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals. Scrum.org does not require that you take their own sponsored or any preparatory training. However, training can facilitate your preparation for this credential. And this course is based on IIL's Scrum Master Workshop, which is aligned with The Scrum Guide™ and was built based on PSM I credentialed expertise. It will provide you with the information you need to pass the exam and IIL will make the arrangements for your online exam. You will be provided with an exam code and instructions, so that you can take the exam at your convenience, any time you are ready after the course. Passwords have no expiration date, but they are valid for one attempt only. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSM I exam Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum, including events, artifacts, and roles Guide the Scrum team in their responsibilities Define Ready and Done Write requirements in the form of user stories Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Getting Started Introductions Workshop orientation Exam prep preview Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional teams Building effective teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps

Duration 3 Days 18 CPD hours This course is intended for This class is ideal for business users - the people who need to learn what's possible with Salesforce functionality across the suite of products, but aren't necessarily responsible for managing the application. If you're a customer service manager, business executive, business operations manager, sales operations manager, or any other operations, management, or process analysis 'super user,' this class is just what you need to better understand the business value of the Salesforce Platform. Overview Describe the primary business value of each major Salesforce Cloud. Manage users and data. Manage basic org configuration. Create email templates. Create reports and dashboards. Apply and champion Chatter. Understand the Salesforce implementation and maintenance lifecycle. Extend Salesforce functionality beyond basic configuration. Explore what?s possible with Salesforce. In this 3-day class, our Salesforce experts will walk you through the Salesforce Platform, its specific applications, and their business values and benefits. Familiarize yourself with Salesforce Cloud, and learn about platform features and processes to more effectively support day-to-day Salesforce operations within your organization. Through interactive lectures, discussions, and hands-on exercises, you?ll recognize the core elements of the implementation lifecycle, the key considerations to drive user adoption, and the important components of ongoing management of your Salesforce environment. Introduction Understand How Salesforce Works Explore Salesforce Applications Review Salesforce Organization Data Access and Security Control Org Access Manage Who Views and Modifies Objects Unlock Access to Records Share Access to Records Lock Down Individual Fields User Management and Troubleshooting Create New Users Troubleshoot Login, Record Access, and Field Visibility Issues Salesforce Customizations Think About Your Implementation Explore Custom Fields, Picklists, Page Layouts, and Record Types Create Email Templates Business Processes Automation Review Validation Rules Review Assignment and Escalation Rules Review Web-to-Lead and Entitlements Review Lightning Process Builder and Workflow Review Approval Processes and Visual Workflow Reports Explore the Reports Tab, Folders, and Formats Explore the Report Builder Summarize Your Data Dashboards and Data Insights Get More Insight from Your Data Visualize Your Data with Dashboards Create Your Analytics Strategy Everyday Salesforce Collaborate with Chatter, Groups, and Communities Share Feedback with Chatter Answers and Ideas Go Mobile with Salesforce1 Make Salesforce Part of Your Day Data Management Create a Data Migration Strategy Ensure Data Quality Extending Salesforce Drive a Salesforce Implementation Customize Salesforce Using Custom Objects, Apps, and the Salesforce AppExchange Build It Yourself Wrap-up and Certification Review the Certification Process and Resources

This comprehensive course covers all Scrum principles and frameworks necessary to help participants understand how to guide a team and manage projects in a fast-paced agile environment. The course is meant for professionals who want to attain the certification of Scrum Master with deep insight into how AI can be utilized in increasing the effectiveness of agile practices. In addition to mastery of the core Scrum methodology, participants will be taken through state-of-the-art advancements in AI and machine learning in order to understand how these technologies can automate routine tasks, enhance decision-making, and continuous improvement. Real-world case studies and hands-on exercises will illustrate how to practically apply AI within Scrum to realize high efficiency and innovation for teams. Whether for enhancing one's career as a Scrum Master or the integration of AI into Agile practices, this course provides that ideal combination of conceptual theory and practical skills, assuring success in today's technology-driven world. Key Highlights: Certified Scrum Master training with AI applications Case studies in the real world about integrating AI in Scrum Hands-on projects to implement AI-driven tools and methodologies Workflow optimization techniques that ensure better collaboration of agile teams, with speeding up project delivery by the power of AI. Ideal for Scrum Masters, Agile Coaches, Product Owners, and tech pros looking to stay ahead.

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.