This very practical one-day IACCM-approved programme enables participants to manage the process of commercial contracting and contract management effectively and efficiently to ensure value for money, improved service, and appropriate relationships. It covers a wide range of contract types in terms of risk and value. The programme empowers participants with the tools and techniques needed to collaborate with all key stakeholders. By the end of the programme participants will be able to: Understand the total process of managing contracts Exploit opportunities to extract even more added value Develop appropriate relationships with contractors Understand and use a range of contracting strategies and options Measure and improve contract performance Understand the impact of legislation on contract performance 1 Welcome Introductions Aims and objectives Plan for the day 2 Contract management An overview of the contracting process, mapping the 'territory' 3 Contract managers Skills Knowledge Attributes Responsibilities 4 Critical success factors Defining successful outcomes Effective stakeholder engagement Creating a shared vision of the outcomes 5 Placing contracts How to develop an effective specification and scope of work documents How to develop a robust contracting strategy Appropriate types of contract 6 Customers and stakeholders Customer and stakeholder analysis Managing expectations and the 'shared vision' concept to ensure customer co-operation, satisfaction, and delight 7 Working with suppliers Creating and developing commercial relationships Types of relationship How to manage difficult relationships Contractor motivational issues How to use incentives 8 Negotiation and related skills Introduction to key negotiation skills Persuading and influencing skills to work with stakeholders to improve outcomes for all 9 Dealing with change Claims and variations How to challenge contractor claims and requests for variations by making use of contractual terms Specifications to prevent false claims 10 Performance improvement How to measure and improve contractor performance Developing KPI systems Using contractual terms and conditions and basic legal principles 11 Contract close The importance of effective contract close processes 12 Close Review of key learning points Personal action planning
Refresh and revitalise your sales teams with a bespoke sales training programme that’s designed to lift their skills and motivation. Our sales experts use learner-centred and coaching methodologies to provide top tips to make a difference to success rates and relationships straight away. Stripped-back sales skills with sensational results, a bespoke course may include: Applying the steps of any sales cycle to your market Communication and relationship building Qualifying and questioning skills Prospecting and pre-call planning Making a pitch Emotional intelligence in sales Objection handling Closing the deal
At Madeleys First Aid Plus, we recognise the importance of mental health and its impact on overall well-being. That's why we offer comprehensive Mental Health First Aid courses designed to equip individuals with the knowledge and skills to provide initial support to someone experiencing a mental health crisis or developing a mental health problem.
Learn Web Development from Scratch Course Overview This comprehensive course offers a step-by-step journey through web development, starting from the very basics to advanced concepts. Learners will explore core technologies including HTML, CSS, JavaScript, and Python, gaining the skills necessary to build responsive, interactive websites and dynamic web applications. The course emphasises real-world applications, enabling learners to develop their own web projects and publish them online. By the end of the course, participants will confidently navigate the web development process, from setting up their environment to mastering coding principles and deploying live websites. This course is designed to equip individuals with both foundational knowledge and practical abilities that align with current industry standards, preparing them for career advancement or entry into the tech sector. Course Description This detailed web development course covers a broad spectrum of topics essential for anyone looking to build a solid foundation in creating websites and applications. Starting with environment setup, learners will delve deeply into HTML, progressing through beginner to expert levels, before moving on to CSS for styling and layout control. JavaScript modules provide an introduction to programming logic, data handling, and user interaction techniques, including error handling and client-side validations. The course also introduces Python fundamentals, focusing on its applications in web development and data science. Throughout the modules, learners will engage with structured coding tasks and projects designed to reinforce understanding and boost confidence. The final stages focus on publishing and managing live websites, ensuring learners complete the course ready to contribute effectively in web development roles. Learn Web Development from Scratch Curriculum Module 01: Getting Started Module 02: Setting up Development Environment Module 03: HTML Fundamentals Module 04: HTML Intermediate Module 05: HTML Advanced Module 06: HTML Expert Module 07: HTML Website Project Module 08: CSS Fundamentals Module 09: CSS Intermediate Module 10: CSS Advanced Module 11: CSS Expert Module 12: CSS Website Project Module 13: JavaScript Getting Started Module 14: JavaScript Fundamentals Module 15: JavaScript Strings Module 16: JavaScript Operators Module 17: JavaScript Conditional Statements Module 18: JavaScript Control Flow Statements Module 19: JavaScript Functions Module 20: Data Visualisation (Google Charts) Module 21: JavaScript Error Handling Module 22: JavaScript Client-Side Validations Module 23: Python Introduction Module 24: Python Basic Module 25: Python Strings Module 26: Python Operators Module 27: Python Data Structures Module 28: Python Conditional Statements Module 29: Python Control Flow Statements Module 30: Python Core Games Module 31: Python Functions Module 32: Python Args, KW Args for Data Science Module 33: Python Project Module 34: Publish Your Website for Live (See full curriculum) Who is this course for? Individuals seeking to start a career in web development. Professionals aiming to expand their technical skillset for career growth. Beginners with an interest in coding and digital technologies. Those wanting to build and manage their own websites or web applications. Career Path Junior Web Developer Front-End Developer Web Designer Full-Stack Developer Trainee Software Developer Assistant Digital Content Manager Data Visualisation Specialist
An Introduction to Medical Terminology short course delivered online via Teams, suitable for anyone wishing to learn the basics of terminology. Dates of courses can be seen when clicking ‘register’ below. Level One – Introduction to Medical Terminology. “It's like a light has just been switched on and I now understand more of what I'm doing!” – Feedback from attendee of Level one course. This course is aimed at anyone who requires a knowledge of medical terminology in their role. It is suitable for administrative staff, health care workers, medical secretaries, managers, Allied Health Professionals, essentially anyone who may encounter medical terminology and wishes to develop their medical terminology knowledge further. We also offer sessions to those requiring an overview of medical terminology to support applications to study medicine, veterinary medicine or dentistry.We can train between 1-30 learners from any organisation. If you have a specific training request, please speak to us and we can accommodate your needs. We recently trained a group of sign language interpreters who found the training invaluable when working in medical environments.The sessions are delivered via Teams (2x 2 hour meetings) so are highly accessible, a webcam and microphone are required although not essential.The aim of the course is for learners to develop an understanding of medical terminology in an enjoyable, interactive and informative way so that they are better able to decipher and unravel the mystery of long medical words.The course covers the following topics:- Basics of medical terminology – word building Common Roots, prefixes and suffixes Anatomy and physiology via a virtual tour of the body Major bones of the body Prescription writing and abbreviations Classification of drugs Common Abbreviations Instruments and investigations Medical Specialities and personnel Blood tests At the end of the course students will have a clear understanding of medical terminology and are encouraged to use their newly learned skills in a series of quizzes and interactive games. All attendees are given a Certificate of Attendance and a comprehensive handout. Many people who attend these courses are keen to develop their skills further and may wish to proceed to the Level Two Intermediate Award in Medical Terminology. Medical Terminology Training Courses Established in 2006 and the UK’s largest provider of medical terminology training, we offer a range of courses to suit your needs from beginner through to advanced level. Our bespoke courses have been designed to suit the needs of healthcare professionals incorporating relevant terminology and content to directly benefit the workplace. Click 'more course information' below to view further details of each of our courses.
Duration 5 Days 30 CPD hours This course is intended for Experienced security administrators Overview By the end of the course, you should be able to meet the following objectives: Define information-security-related concepts Explain the different types of firewalls and their use cases Describe the operation of intrusion detection and intrusion prevention systems Differentiate between Malware Prevention approaches Describe the VMware intrinsic security portfolio Implement Zero-Trust Security using VMware NSX segmentation Configure user and role management Configure and troubleshoot Distributed Firewall, Identity Firewall, and time-based policies Configure and troubleshoot Gateway Security Use VMware vRealize Log Insight⢠for NSX⢠and VMware vRealize Network Insight⢠to operate NSX firewalls Explain the security best practices related to grouping, tagging, and rule configuration Describe north-south and east-west service insertion Describe endpoint protection Configure and troubleshoot IDS/IPS Deploy NSX Application Platform Configure and troubleshoot NSX Malware Prevention Describe the capabilities of NSX Intelligence and NSX Network Detection and Response This five-day, hands-on training course provides you with the knowledge, skills, and tools to achieve competency in configuring, operating, and troubleshooting VMware NSX-T? Data Center for intrinsic security. In this course, you are introduced to all the security features in NSX-T Data Center, including Distributed Firewall and Gateway Firewall, Intrusion Detection and Prevention (IDS/IPS), NSX Application Platform, NSX Malware Prevention, VMware NSX© Intelligence?, and VMware NSX© Network Detection and Response?.In addition, you are presented with common configuration issues and given a methodology to resolve them. Course Introduction Introductions and course logistics Course objectives Security Basics Define information-security-related concepts Explain the different types of firewalls and their use cases Describe the operation of IDS/IPS Differentiate between Malware Prevention approaches VMware Intrinsic Security Define the VMware intrinsic security strategy Describe the VMware intrinsic security portfolio Explain how NSX-T Data Center aligns with the intrinsic security strategy Implementing Zero-Trust Security Define Zero-Trust Security Describe the five pillars of a Zero-Trust Architecture Define NSX segmentation and its use cases Describe the steps needed to enforce Zero-Trust with NSX segmentation User and Role Management Integrate NSX-T Data Center and VMware Identity Manager? Integrate NSX-T Data Center and LDAP Describe the native users and roles in NSX-T Data Center Create and assign custom user roles Distributed Firewall Configure Distributed Firewall rules and policies Describe the NSX Distributed Firewall architecture Troubleshoot common problems related to NSX Distributed Firewall Configure time-based policies Configure Identity Firewall rules Gateway Security Configure Gateway Firewall rules and policies Describe the architecture of the Gateway Firewall Identify and troubleshoot common Gateway Firewall issues Configure TLS Inspection to decrypt traffic for both internal and external services Configure URL filtering and identify common configuration issues Operating Internal Firewalls Use vRealize Log Insight for NSX and vRealize Network Insight to operate NSX firewalls Explain security best practices related to grouping, tagging, and rule configuration Network Introspection Explain network introspection Describe the architecture and workflows of north-south and east-west service insertion Troubleshoot north-south and east-west service insertion Endpoint Protection Explain endpoint protection Describe the architecture and workflows of endpoint protection Troubleshoot endpoint protection Intrusion Detection and Prevention Describe the MITRE ATT&CK framework Explain the different phases of a cyber attack Describe how NSX security solutions can be used to protect against cyber attacks Configure and troubleshoot Distributed IDS/IPS Configure and troubleshoot North-South IDS/IPS NSX Application Platform Describe NSX Application Platform and its use cases Identify the topologies supported for the deployment of NSX Application Platform Deploy NSX Application Platform Explain the NSX Application Platform architecture and services Validate the NSX Application Platform deployment and troubleshoot common issues NSX Malware Prevention Identify use cases for NSX Malware Prevention Identify the components in the NSX Malware Prevention architecture Describe the NSX Malware Prevention packet flows for known and unknown files Configure NSX Malware Prevention for east-west and north-south traffic NSX Intelligence and NSX Network Detection and Response Describe NSX Intelligence and its use cases Explain NSX Intelligence visualization, recommendation, and network traffic analysis capabilities Describe NSX Network Detection and Response and its use cases Explain the architecture of NSX Network Detection and Response in NSX-T Data Center Describe the visualization capabilities of NSX Network Detection and Response
Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives By the end of the course you will be able to: Deal with a wide range of challenging conversations Describe the preferred behavioural style for giving feedback State the most appropriate influencing technique to use in your situations Explain how to give successful constructive feedback Content What are challenging conversations What type of challenging conversations occur? Why do we find them challenging? Communication Practical exercise to demonstrate and act as a refresher of the fundamentals of communication Barriers to communication especially in a difficult discussion Choosing the right behavioural style Refresher of assertiveness and why it is important in this context Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style Steps to using assertive behaviour Influencing Cialdini’s model for influence How to use influencing techniques in handling challenging conversations Practical application Feedback Understanding feedback – positive vs. negative Using the ABCBC model for feedback Using the basics of emotional intelligence to give effective feedback Practical application Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.
Duration 1 Days 6 CPD hours This course is intended for This course is designed for managers, supervisors, human resource personnel, and team leaders who are seeking to inspire employees and optimize their performance. Overview In this course, you will identify strategies for motivating employees and developing them through the application of basic performance-management techniques. You will: Commit to employee motivation. Motivate employees. Develop self-motivated employees. Establish a foundation for performance management. Optimize employee performance using performance-management strategies. Create employee performance and development plans. Motivation has a profound effect on employees' productivity and performance. An organization improves its likelihood of success by maintaining a motivated work force. As a leader within your organization, you share in the responsibility of motivating your employees.You also want to be able to lead the individuals on your team effectively by conducting ongoing performance appraisals; delivering helpful and instructive feedback, training, and coaching; and designing and implementing performance standards. You want to develop talent within your team by employing effective performance-management strategies on the job. This course will help you cultivate the skills necessary to motivate your employees and give you essential performance-management skills. Committing to Employee Motivation Topic A: Recognize the Importance of Motivation Topic B: Assess Employee Motivation Levels Motivating Employees Topic A: Communicate Effectively Topic B: Clarify Expectations Topic C: Establish Meaningful Professional Goals Topic D: Provide Effective Feedback Topic E: Choose Rewards or Recognition Developing Self-Motivation in Employees Topic A: Encourage Self-Motivation Topic B: Create a Sense of Employee Ownership Topic C: Provide Development Opportunities through Mentoring Topic D: Build a Sense of Accomplishment Topic E: Encourage Enthusiasm Establishing a Foundation for Performance Management Topic A: Identify Performance Management Elements Topic B: Elicit Engagement Topic C: Onboard New Employees Topic D: Develop Talent Optimizing Employee Performance Topic A: Assess Available Talent Via Interviews Topic B: Determine Individual Performance Goals Topic C: Discuss Performance Appraisals Creating Performance and Development Plans Topic A: Initiate a Performance Plan Topic B: Create an Improvement Plan for Performance Problems Topic C: Create a Development Plan for Career Growth
Duration 5 Days 30 CPD hours This course is intended for Operators, administrators, and architects for VMware Horizon should enroll in this course. These individuals are responsible for the creation, maintenance, and or delivery of remote and virtual desktop services. Additional duties can include the implementation, support, and administration of an organization's end-user computing infrastructure. Overview By the end of the course, you should be able to meet the following objectives: Assess the business and application requirements of an environment Analyze design choices and design an EUC infrastructure architecture that addresses the needs of the environment Design an EUC architecture that addresses the needs of the organization and follows VMware best practices Document a design that can be implemented Design a comprehensive VMware EUC solution This five-day course presents a methodology for designing a VMware end-user computing (EUC) solution. The design methodology includes recommendations for the types of information and data that must be gathered and analyzed to make sound design decisions for the client systems, the desktop options, the VMware vSphere© infrastructure, VMware Horizon©, VMware Horizon© Cloud ServiceTM, VMware Workspace ONE© UEM, VMware Workspace ONE© AccessTM, VMware NSX-TTM, and VMware Unified Access GatewayTM. VMware best practices are presented for each phase of the design process. In this course, you apply your new knowledge by working with other participants to design a VMware EUC solution for a real-world project. Course Introduction Introductions and course logistics Course objectives VMWare EUC Design Methodology Recognize the characteristics of a good design. Identify the phases of VMware EUC Design Methodology Presenting Solutions to Executive Management Identify behaviors that can affect team performance negatively List common mistakes when working in a team Describe how to tailor a presentation to the company?s values, and stakeholders? backgrounds and roles List questions you should ask to identify how to address a problem a client is trying to solve Infrastructure Assessment and Services Definition Define customer business objective Define a use case for your virtual desktop and application infrastructure Convert customer requirements to use-case attributes Horizon Architecture and Components Determine the components required for a Horizon on-premises or Horizon Cloud deployment Implement the design considerations and recommendations for various Horizon components Analyze the use-case scenarios for various the Horizon deployment options Component Design: Horizon Pods Design a single-site Horizon desktop block and pod configuration for a given use case Design Cloud Pod Architecture for multisite pool access Design Control Plane Services Architecture for multisite pool access Component Design: App Volumes and Dynamic Environment Manager Identify the functionalities of the components in App Volumes Logical Architecture Implement the recommended practices when designing an application delivery mechanism using App Volumes Component Design: Workspace ONE Map the Horizon desktop building block and the Horizon management building block to VMware vSphere. Identify factors and design decisions that determine the sizing for ESXi hosts Workspace ONE & Horizon Infrastructure Design Design the environment resources required to support a Workspace ONE and Horizon deployment Identify factors and design decisions that determine the sizing for ESXi host Discuss the factors that determine the sizing for shared storage Identify the design decisions related to bandwidth utilization Discuss the implications of using load balancing and traffic management Identify factors and design decisions that determine the sizing of the Azure pods Design Integration and Delivery List the platform components that needs to be integrated along with their dependent services. Integrate Workspace ONE and Horizon platform components. Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware End User Computing: Design training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware End User Computing: Design course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
DG Awareness & Highway Code Course Details: Course Overview Time: 8:00 AM - 16:00 PM (Registration starts at 7:30 AM) Location: Online Price: £50 This comprehensive one-day course provides essential training in two critical areas: Dangerous Goods (DG) awareness and the Highway Code. DG Awareness: Understand the different hazard classes and types of dangerous goods. Learn about the legal requirements for transporting and storing DG. Discover the essential safety protocols for handling hazardous materials. Identify and assess potential risks associated with DG. Apply best practices for documentation and labeling. Highway Code: Course introduction, objectives, and expectations. Introduction to the Highway Code and its relevance. Types of road users and training for various groups. Respecting and understanding the risks to different road user categories. Confirmation of knowledge quizzes covering all aspects of the Highway Code and traffic regulations. Key Course Benefits: Meet Driver CPC requirements for periodic training Enhance your understanding of dangerous goods transportation Improve your knowledge of the Highway Code Learn how to respond to accidents, incidents, and breakdowns Boost your overall road safety awareness Don't miss this opportunity to enhance your knowledge and skills in DG Awareness & Highway Code. Register now for £50 and secure your spot!