Name: Essential Management Skills 1 Day Workshop in York
Price: 595 GBP
Availability: InStock

Leeds

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

A successful sales manager's job is to provide clear direction and support to his/her team  enabling them to excel and develop to reach their full potential.  Sales managers often rise to this position from a successful career in sales. But the skills required of a successful sales manager are quite different from the skills of a sales person which is one of the key points that this program will be focusing on. 

This two day program will enable delegates to have a clear understanding of the successful sales manager's responsibilities and how to become more effective in their roles in this challenging competitive business environment of today. Over the period of the course delegates will explore key leadership skills as well as the essential sales managerial skills needed for them to effectively forecast and implement effective sales plans, motivate, monitor and evaluate the performance of their people and provide the required direction and support ensuring measurable sales results from their sales teams.

This course also includes several bonus forms that were designed to help you prepare your sales forecast and complete sales plan. (Forecast data form, Sales plan support form)

Learning Objectives:

After completing this course, delegates will be able to: 

Understand the roles and responsibilities of a sales manager
Learn skills to achieve better results through their teams using sales plans and targeting techniques
Clearly understand how to prepare a sales forecast and a sales plan for their sales operation
Properly observe, evaluate and give feedback to team members and set performance development objectives using assessment tools supplied and provided within the training program
Explore ways to motivate their sales teams and create a more motivating environment.
Run more effective sales meetings and morning huddles to inspire and motivate and provide clear direction to their sales team members.

Agenda:

Introduction - A sales management primer

What is your job?
Sales Manager Versus Salesman.
The perfect salesperson- Activity

Module 1 : A Strategic look at sales management:
Sales management - is it strategic or tactical?
What are my CSF's? - Critical success factors.
SWOT and PESTLE analysis.

Module 2 : Sales Forecasting:
What is forecasting and how it can help sales performance?
Identify different forecasting methods.
Follow a simple 4 step process to create a sales forecast.
Avoid common forecasting pitfalls.

Module 3 : Sales Planning:
Setting up your sales strategy.
Put together the main components of your sales plan.
Specify sales tactics to achieve strategy.
Sales planning best practice examples.
Practical skill practice activity - Create a sales plan for your sales operation.

Module 4 : Sales performance management:
Setting sales objectives.
The 3 step sales performance control plan.
Guidelines for proper sales performance evaluation.
Handling the underperforming sales team member.

Module 5 : Motivating your sales team:
What motivates us?
Knowing your team inside out.
Creating a motivating environment for your team.
Understand the factors that combine and drive personal motivation.

Module 6 : Running effective sales meetings:
Effective versus badly run sales meetings
Planning your sales meeting sequence.
Successful sales meeting checklist.
Team huddle versus team meeting.

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

Sales Managers

Mangates

Sales Management 2 Days Training in Leeds

The sale ends 10 days before the event starts.

Early Bird Fee

The sale ends 5 days before the event starts.

Standard Fee

Hamilton, UK

Harrogate

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

The best leaders have the ability to share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on to achieve amazing results.

This two day activity based training program will empower you as a leader in bringing out the best in yourself and others by exploring the most critical success factors of strong leadership that will help you bring your people together, motivate, energize and inspire them to their full potential to achieve extraordinary things.

Learning Objectives:

After completing this course, delegates will be able to: 

Describe the roles and responsibilities of a true leader.
Clearly understand the difference between the role of a manager and the role of a leader.
List the three main essential roles of a leader.
Understand what motivates people and explain the "4motive" motivational model.
Identify what employees want from a leader.
Understand different perspectives and what defines a true leader.
Find out their preferred leadership style
Balance team, task and individual functions
Identify what it takes to role model strong leadership.
List the leadership critical success factors

Agenda:

Module One: What leaders do?
As a leader, what is your job?
Management Vs Leadership.
The three essential roles of a leader.
People's motivation.

Module Two: What leaders know?
What employees want from their leader?
Catch them doing something right!.
What defines a leader?
Leadership and perspectives.

Module Three: What are leaders like?
Find out your leadership style.
Balance team, task and individual functions.
Role model strong leadership.
The leadership critical success factors.

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

All people managers and anyone in a leadership position.

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Hamilton, UK

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Harrogate

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Leeds

York

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in York

Course Overview:According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.Learning Objectives:Inside This Training, You&#39;ll Learn<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Completely remove your stage fear and become a dynamic speaker</li><li fr-original-style="" style="box-sizing: border-box;">Raise your confidence up to a level you never thought to be possible!</li><li fr-original-style="" style="box-sizing: border-box;">Deeper insights into group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Presentation design, skills &amp; styles</li><li fr-original-style="" style="box-sizing: border-box;">Tools to get your audience to say yes to you</li><li fr-original-style="" style="box-sizing: border-box;">Advanced new behavior patterns required for public speaking</li><li fr-original-style="" style="box-sizing: border-box;">Control time for effective training</li><li fr-original-style="" style="box-sizing: border-box;">Secrets of mind control techniques</li><li fr-original-style="" style="box-sizing: border-box;">Develop your personal winning style</li></ul>Prerequisites:NoneCourse Materials:Attendees will receive a course manual with presentation slides and reference materials.Agenda:Module One: Identifying Your Audience<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Performing a Needs Analysis</li><li fr-original-style="" style="box-sizing: border-box;">Creating an Audience Profile</li><li fr-original-style="" style="box-sizing: border-box;">Identifying Key Questions and Concerns</li></ul>Module Two: Creating a Basic Outline<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Outlining the Situation</li><li fr-original-style="" style="box-sizing: border-box;">Identifying the Task That Had to Be Performed</li><li fr-original-style="" style="box-sizing: border-box;">Listing the Actions You Took</li><li fr-original-style="" style="box-sizing: border-box;">Revealing the Results</li></ul>Module Three: Organizing the Program<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Making Organization Easy</li><li fr-original-style="" style="box-sizing: border-box;">Organizational Methods</li><li fr-original-style="" style="box-sizing: border-box;">Classifying and Categorizing</li></ul>Module Four: Fleshing It Out<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identifying Appropriate Sources</li><li fr-original-style="" style="box-sizing: border-box;">Establishing Credibility</li><li fr-original-style="" style="box-sizing: border-box;">The Importance of Citations</li></ul>Module Five: Putting It All Together<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Writing Your Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Adding a Plan B</li><li fr-original-style="" style="box-sizing: border-box;">Reviewing, Editing, and Rewriting</li></ul>Module Six: Being Prepared<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Checking Out the Venue</li><li fr-original-style="" style="box-sizing: border-box;">Gathering Materials</li><li fr-original-style="" style="box-sizing: border-box;">A 24 Hour Checklist</li></ul>Module Seven: Overcoming Nervousness<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A Visit from the Boss</li><li fr-original-style="" style="box-sizing: border-box;">Preparing Mentally</li><li fr-original-style="" style="box-sizing: border-box;">Physical Relaxation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Appearing Confident in Front of the Crowd (Even If You Don&acirc;&euro;&trade;t Feel That Way)</li></ul>Module Eight: Delivering Your Speech (I)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Starting Off on the Right Foot</li><li fr-original-style="" style="box-sizing: border-box;">Using Visual Aids</li><li fr-original-style="" style="box-sizing: border-box;">Checking the Volume of Your Voice</li></ul>Module Nine: Delivering Your Speech (II)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adjusting on the Fly</li><li fr-original-style="" style="box-sizing: border-box;">Gauging Whether Breaks Are Required</li><li fr-original-style="" style="box-sizing: border-box;">Wrapping Up and Winding Down</li></ul>Module Ten: Questions and Answers<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Ground Rules</li><li fr-original-style="" style="box-sizing: border-box;">Answering Questions That Sound Like an Attack</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with Complex Questions</li></ul>Module Eleven: Wrapping Up<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Words from the Wise</li><li fr-original-style="" style="box-sizing: border-box;">Review of Parking Lot</li><li fr-original-style="" style="box-sizing: border-box;">Lessons Learned</li><li fr-original-style="" style="box-sizing: border-box;">Completion of Action Plans and Evaluations</li></ul>Target Audience:Anybody who is interested in Public Speaking Skills.Technical Requirements:For eBooks:Internet for downloading the eBookLaptop, tablet, Smartphone, eReader (No Kindle)Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)eBook download and activation instructions

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
This networking skills training will help you to build a professional reputation and develop a network of connections through the two key methods available to you; face-to-face and online.
You will discover how to effectively combine these two approaches and create a strategy for networking success that will generate your own community and actively grow your personal network. This will result in an improved performance in your approach to networking and consequently provide opportunities and prospects that will increase your business success.
The training provides you with the tools and techniques to both plan a successful, strategic approach to networking and develop your personal communication skills, which will ensure you build effective business relationships.
Course Contents:
Effective Networking Strategies and Techniques – Business Networking Training
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We provide you with a comprehensive networking skills training course to make your life easy.
This business networking training is aimed at helping you develop your business or career. You will help ensure you have the skills, knowledge and techniques to develop a joined-up networking strategy that gets you the outcomes you want.
You will also be encouraged to develop the correct behaviours and attitudes to help build your visibility and credibility through networking so that you develop strong working relationships that last.
Course Topics:
Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off as well as some personal revelations about networking
Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital.
Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development.
Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each.
Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums.
Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages.
Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills.
Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room.
Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional.
Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness.
The Follow Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow up email and a chance to develop their own.
Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target.
This training is highly interactive and includes lots of activities and exercises to stimulate discussion and develop learning opportunities.
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We will provide you with a comprehensive networking skills training course to make your life easy.
Course Feature:
At the end of this business networking skills training, you will be able to:
Develop a successful networking strategy
Maximise their effectiveness with face-to-face and online networking opportunities
Improve their approach, attitude and behaviours when networking
Create a plan for networking that will help them meet their goals
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Business Networking Skills.

Networking Skills

Business & Marketing

Business Networking 1 Day Training in Leeds

Master Business Networking in Just 1 Day - Join our Workshop in Leeds

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Every day, managers solve difficult problems, turn organizations around, and achieve astonishing performance. To be successful, every organization needs good managers.
This Essential Management Skills training is suitable for anyone that works in a management or leadership role. They will provide the perfect foundation for new managers to develop and grow while giving existing managers the chance to review their current skills and build on their performance.

Course Contents:

Develop the managers in your business and increase organizational performance
The nature of management is to motivate and coordinate others to cope with diverse and far-reaching challenges. Managers set up the conditions that help other people perform well. In the past, many managers exercised tight control over employees. But the field of management is undergoing a revolution that asks managers to do more with less, to engage whole employees, to see change rather than stability as natural, and to inspire vision. These management skills training course materials will provide managers with the tools and techniques to perform effectively in the modern business world. Helping them to inspire their team and set engaging targets to increase their chances of ensuring success.

Why is taking this Essential Management Skills training course a good idea?

Well, just imagine if you were better able to:

Understand their management style and use it to effectively react to team requirements.
Apply goals, strategy, objectives and tasks to help prioritize and meet departmental outcomes.
Concentrate on the important aspects of their work by delegating non-essential tasks.
Provide employees with timely performance feedback and achieve smart conversations.
Manage innovative meetings and communicate important business requirements.
Motivate and inspire employees to ensure business success.
Ultimately, this training will help managers to engage and enthuse their team, becoming better able to adapt their approach to suit the demands of the role and achieve results.

This management skills training is designed to give leaders and managers the essential skills they need to not only improve their own skills but also drive the performance improvement of the people in their teams. The overall aim is to improve their ability to engage and motivate those around them and to increase business success through effective management techniques.

Course Topics:

Introduction and Objectives – Setting the scene for the training course, building an understanding of the five key tasks of managers and what is required to achieve them.

Icebreaker – Developing an understanding of what participants expect to get out of the training course and their expectations.

Management as a Product – Understanding the purpose of management and how it can be improved by considering it as a product in its own right.

Assessing Your Personal Management Style – Completing a questionnaire to define the management style of participants, helping to identify with their approach and noting any shortfalls. Identifying when it might be best to adapt their style to suit an alternative approach.

Setting Goals, Strategies, Objectives, Tasks and KPIs – Deciding the hierarchy of the different elements and creating their own workplace examples.

Prioritising – Using guidance from the Pareto Principle to help understand different priorities and how tasks should be approached.

Delegating – Establishing a structured approach to delegating and following a case study that helps the participants apply this to a real-life scenario. Includes examples of a delegation log and RACI for use back in the workplace.

Giving Performance Feedback – Defining performance feedback and understanding how to engage in smart conversations that get results. Includes a chance to role-play expected approaches using workplace simulations.

Managing Meetings – Learning the seven steps to successful workplace meetings.

Having Innovative Meetings – Applying Gamification techniques to help make 
meetings more engaging and motivate attendees to change behaviors, develop skills or solve problems. Includes two key interactive activities that can be applied to workplace meetings
.
Creating Engagement – Establishing the elements that help create engagement for teams and how these can be used at work.

Motivation – A review of the different approaches to motivation and how best to include motivation techniques in your everyday working style. Use of a TEDTalks video to look at a different approach to motivation. Includes two case studies to help embed the learning and highlight how learned techniques are best used in the real world.

Summary – A look at actions and how to move into a ‘future state’ of learning to ensure management skills are further developed.

This course is highly interactive and includes activities, discussions and exercises throughout to both engage the learners and help embed the learning.

Course Feature:

At the end of this Essential Management Skills training you will be able to:

Use a framework for effective management
Set goals, objectives, strategy and KPIs
Prioritize and organize your work effectively
Create employee engagement
Motivate and monitor your staff

Certification:

Once after the training, you receive a course completion certificate from Mangates.

Who can Attend?

Anybody who is interested in learning Essential Management Skills.

Essential Management Skills 1 Day Workshop in Harrogate

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Employee engagement is a necessary strategy for companies that want to succeed in the marketplace.  Employee engagement is not an HR initiative that managers are reminded to do once a year.  It is a key strategic driver of employee performance, accomplishment, and continuous improvement all year long. It is the outcome of how your organisation interacts with people to drive business results.
This Employee Engagement training is suitable for anyone that works in a management or leadership role.

Course Contents:

Help improve the engagement of your employees and increase business success
Engagement is a heightened emotional connection that an employee feels for his organisation, which influences them to put in greater effort. Higher engagement levels yield higher productivity and retention rates. This makes employee engagement a powerful factor in business success. Engaged employees are more productive, customer-focused, and profit-oriented and organisations are more likely to retain them.
An essential part of an organisation’s talent management strategy is its focus on employee engagement and retention. Organisations that maintain this focus create an environment where employees have the tools, resources, and professional opportunities to develop skills and fulfil their career goals.
Why is taking this course a good idea?

Well, just imagine if your you were better able to:

Understand the importance of employee engagement and the key part it plays in business success.
Apply tactics that motivate and engage employees, creating advocates for the business.
Achieve a working environment that encourages employees to excel at work activities.
Ensure talent retention by creating positive working relationships.
Develop a strategy for employee engagement success.
Prevent activities that cause disengagement and disgruntled workers.
Ultimately, these training course materials will help managers to engage and enthuse their team, creating a motivated workforce that wants to succeed.
Employee engagement is a key factor in creating the right conditions for all members of an organisation to give their best each day, committed to their organisation’s goals and values, motivated to contribute to organisational success, and with an enhanced sense of their own well-being.
These course materials aim to help highlight the requirements that managers and leaders have to help improve the engagement of employees, while giving them key tools and supporting content to ensure they are prepared  to deliver on employee engagement within the organisation.

Course Topics:

Introduction and Objectives – Setting the scene for the training course, defining what is meant by employee engagement and establishing participants expectations.
The Current Situations – Using a PEST analysis approach to identify the current status of employee engagement within the organisation, whilst establishing the internal and external factors that can have an impact on employee engagement.
Roles and Responsibilities – Establishing the different roles people have in ensuring employee engagement and the responsibilities that we all have for ourselves in ensuring we are motivated and engaged at work. Participants are encouraged to consider their own level of engagement, what this means and how it can improve.
The Four Enablers – Focusing on the Four Steps to Employee Engagement and how organisations and the leaders within it can create the right environment for a positive outlook to be nurtured. Includes a case study to identify key working practices.
Job Design – Understanding how the implementation of a job role can affect how the employee feels about it and the five characteristics that should be considered to help develop a role that employees are motivated to work in. Includes a chance to apply the five characteristics to a job role to help relate the approach to a real scenario.
Creating the Right Work Environment – Reviewing the big picture and the approach that the organisation and managers should take to ensure a culture of engagement and motivating factors. Creating an environment where employee engagement can flourish and applying techniques to personal work experiences.
Engagement and Retention – Establishing the importance of long-term career growth and opportunity to engagement and how this helps develop employees that feel valued and enjoy what they do each day. Includes a case study to identify how the approach can be applied to real-life scenarios.
Engagement Tactics – Developing an understanding of the tactics that can be applied to employee engagement and prioritising the factors that are most influential.
Disengagement and the Six Human Needs – Identifying how employees become disengaged and what action can be taken to turn this around. Developing knowledge of the fundamental needs that people need to have met to make them feel happy and motivated. Includes a case study that helps participants identify the needs of employees in a real example, while helping them to identify issues within their own team.
Critical Success Factors – Focusing on the engagement techniques that can be applied in the workplace and the critical success factors that managers should include in their strategy and how they might overcome barriers or challenges to their approach.
This course is highly interactive and includes activities, discussions and exercises throughout to both engage the learners and help embed the learning.

Course Feature:

At the end of this Employee Engagement training course you will be able to:
Define and recognise employee engagement
Design jobs to motivate and engage
Create an engaging work environment
Retain your talent
Use employee engagement strategies
Prevent disengagement

Certification:

Once after the training you receive course completion certificate from Mangates.

Who can Attend?

Anybody who is interested in learning Employee Engagement Skills.

Employee Engagement 1 Day Training in Harrogate

Essential Management Skills 1 Day Workshop in Leeds

Employee Engagement 1 Day Training in Leeds

Essential Management Skills 1 Day Workshop in York

Worcester

Medication awareness training&nbsp;9:30 - 12:30For up to 12 delegates per session

Medication Awareness training is mandatory for all staff who are prompting or assisting clients to take their medications.
About this event
Medication Awareness training is for staff who have had never taken part in Medication training before or staff returning to the profession.
By the end of the course, you will be able to:
Understand medication types and uses
Learn legal and ethical responsibilities
Master medication administration procedures
Know proper storage and disposal methods
Recognize and respond to adverse effects
Develop communication and record-keeping skills
Apply person-centred approaches
Conduct risk assessments.

Location for delegates attending in person
Online via Teams link

Before you book:
Please do not send along staff who have just worked a nightshift or who will be visiting clients immediately before or immediately after a training session. People arriving tired, stressed or late cannot gain the most benefit from a training course. We reserve the right to turn away individuals too exhausted to focus on the training or staff who turn up late for a course and disturb the flow of the proceedings.
All CH Care Training courses are fully inclusive, but if you have any concerns about a member of staff's ability to participate because of physical, sensory or learning differences then please let us know in confidence in advance, so that we may make the appropriate adjustments.

Cancellations
CH Care Training operates a sliding scale of cancellation; If you cancel more than two weeks before the start date of a course, you can ask for a full refund, to change the names of the delegates being sent along, or to transfer a delegate to another training date. If you give less than two weeks but more than one week's notice of cancellation, 50 percent of the booking can be refunded. If you cancel less than a week from the training delivery date we wont be able to refund. There are no refunds for staff who do not turn up on the day of the training course.
If CH Care Training needs to change the date or cancel a course for any reason we will give you the maximum notice we can. In exceptional circumstances we may cancel a course due to extreme weather or circumstances at the training venue. You will be offered a full refund or the opportunity to transfer your booking to an alternative date.

Please ask your staff to read the following guidance before they attend the course:
Arriving at the Venue
The course will start promptly so please arrive at least 15 minutes before the start time of the training to allow plenty of time to use the toilet, and be seated ready for the start of the course.
You can call Training direct on 0798 999 5180 if you are struggling to arrive on time. Please note that the meeting will be locked to late arrivals 10 minutes after the actual course starts.
When you arrive please come into Reception and a member of staff will come to book you in prior to directing you to the training room. This room is located on the ground floor and is wheelchair accessible.

Covid-Secure Premises
Please do not attend the course if you have symptoms of Covid or are feeling unwell. 

During the course
As this is a working environment please ensure you allow the necessary time and focus to get the best from the material being presented. Please bring pen and paper to make notes during the course. Our training sessions are fun and very interactive. We will encourage plenty of comments, points of view and the sharing of lived experiences. Delegates should not share any sensitive information about a client or organisation. Our session agreement asks delegates to maintain confidentiality about individuals and organisations and to respect the views of others on the course.
All CH Care Training courses are inclusive, but if you have any concerns about your ability to participate, such as sensory or learning differences then please let the Trainer know in confidence before the start of a course, so that they may make the appropriate adjustments.
If the course contains practical elements such as Moving & Handling or First Aid, then please wear appropriate clothing to take part in these activities. You will be asked confidentially if you have any health concerns that could prevent you from taking part in the practical activities. Please let a Trainer know if you have any concerns about taking part in the practical courses.
Refreshments are provided for free. Please bring a packed lunch for any full-day courses.

After the course
We will email you a pdf of the course once the training has finished and we have checked that everyone was able to join. If your Manager booked you onto the course using your work or personal email, or if you book yourself onto a course, you will receive the pdf directly. If your Manager booked you onto the course using your organisation’s email address a copy of the course will be available on request from your Manager.
We will also email a link to an online evaluation and we ask that you please fill this in and return it to us so that we can continue to improve our services. All of our evaluations are gathered anonymously.

If you have any questions, please contact Training on 0798 999 5180 or email sales@chcaretraining.co.uk.

CH Care Training

Medication Awareness training

General Admission

Applied Strategic Healthcare Leadership Course
An ACHE-Accredited Executive Program | $1,200 USD



Sharpen Your Strategic and Financial Leadership in Healthcare
This highly interactive program is designed exclusively for executives and fellows of the American College of Healthcare Executives (ACHE) who are ready to elevate their strategic and financial decision-making capabilities through immersive simulation-based learning.
Delivered over a series of six engaging Zoom sessions, the Applied Strategic Healthcare Leadership Course equips you with critical tools to drive performance in your healthcare organization while earning 12 ACHE continuing professional education credits.



What Makes This Course Unique?
Simulation-Based Learning: Leverage the industry-leading Healthcare Hero hospital management simulation, used in top-tier MHA and MBA programs globally.
Team-Based Executive Challenge: Work in teams to manage a virtual hospital, facing real-world challenges and dynamic market forces.
Experiential Learning: Make executive-level decisions across strategy, operations, and finance in a safe, competitive environment that mirrors the complexities of modern healthcare.
Facilitated by Experts: Guided by experienced healthcare and simulation facilitators with deep knowledge of executive leadership and health system strategy.



Course Format
6 x 2-hour Zoom sessions (12 contact hours total)
The zoom sessions will run weekly from Saturday 11am-1pm Eastern, starting on April 5th
Combines strategic and financial management lectures with 8 intensive simulation rounds
Practice rounds to build confidence, followed by a competitive live game
Final session includes a powerful executive debrief to help you apply insights directly to your organization



Key Learning Outcomes
By completing this program, you will:
✔ Apply advanced strategy frameworks tailored to healthcare
 ✔ Strengthen your financial leadership with healthcare-specific KPIs and analysis
 ✔ Improve team-based executive decision-making under real-world pressure
 ✔ Learn how to balance mission, margin, and market dynamics
 ✔ Take home actionable insights to drive performance improvement in your role



Who Should Enroll
This course is ideal for:
ACHE members and fellows seeking executive-level simulation training
Healthcare executives responsible for strategy, operations, or finance
MHA/MBA graduates looking to sharpen applied skills
Leaders preparing for expanded organizational responsibility



Program Fee
💲 $1,200 USD
 (Includes full simulation access, live facilitation, team coaching, and all course materials.)



Enroll Now



About the Simulation
Healthcare Hero is a highly acclaimed hospital management simulation designed to challenge participants with the real-world complexities of running a competitive healthcare system. Trusted by leading universities and executive education programs worldwide.

Frequently Asked Questions
1. Who is this course designed for?
This program is specifically designed for healthcare executives, ACHE members, and fellows who wish to enhance their strategic, financial, and leadership capabilities through applied learning. It’s also ideal for senior managers preparing for executive roles.
2. How does the Healthcare Hero simulation work?
Healthcare Hero is an interactive, web-based hospital management simulation. Working in teams, you will make key decisions across hospital strategy, operations, and finance, while competing against other teams in a dynamic, simulated healthcare market. No prior simulation experience is required—full guidance will be provided.
3. How much time will I need to commit?
The program consists of 6 x 2-hour Zoom sessions (12 hours total), spread over several weeks. Between sessions, you may wish to review materials or discuss strategies with your team, but no additional time commitment is required.
4. What topics will be covered?
You will explore critical areas such as healthcare strategy, financial management, team leadership, and decision-making under pressure. The course blends applied simulation rounds with lectures on strategic management and financial leadership in healthcare.
5. Will I earn ACHE continuing professional education (CPE) credits?
Yes, this program is eligible for 12 ACHE-approved CPE credits, contributing toward your ongoing professional development.
6. Do I need prior experience with simulations?
No simulation experience is needed. The first sessions include practice rounds and onboarding to help you get comfortable with the platform and decision-making process.
7. How will teams be formed?
Participants will be assigned to teams during the first session to encourage collaboration, peer learning, and networking. Team performance will be key to success in the simulation.
8. What’s included in the course fee?
Your $1,200 USD fee includes access to the Healthcare Hero simulation, live facilitation, course materials, team coaching, and participation in all Zoom sessions.
9. Is there a certificate of completion?
Yes, participants will receive a certificate of completion after finishing the course and simulation rounds. This can be used to demonstrate CPE credits to ACHE.
10. Can I cancel or transfer my registration?
Cancellations are allowed up to 14 days before the course start date for a full refund. Transfers to a future cohort are available subject to availability. Please contact us directly to process cancellations or transfers.


HFX Training

Applied Strategic Healthcare Leadership

Chelmsford

Stratford

This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries.
It is endorsed by Build UK as the standard training for all construction managers.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
• Health, safety, welfare and environmental legislation affecting your daily work
• New guidance and industry best practice
• Duties and responsibilities with regards to health, safety, welfare, and the environment
• Safe working
Prerequisites
This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role.
Certificate
The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Site Management Safety Training Scheme (SMSTS) 5 day course


Join our next Open Programme
This programme is designed with management success and performance in mind.  It will provide the most benefit to people who are currently employed in a management role.
The ‘Mastering Management Fundamentals Open Programme’ enables anybody, at any level of management, to reflect upon and develop their people management skill-set, in an immersive and refreshingly different development format.
Including a personality assessment, personalised report, access to a management expert, being part of a diverse cohort of managers and achieving actionable improvement.  This programme gives you the practical tools and insight to be able to make changes and directly improve your people management skills.

Covering Mastery of 5 Core Areas of Management

Personal Management
Team Management
Team Development
Performance Management
Management Communication


DCo - The Development Company UK Ltd

Managerial

Performance Management

Leadership

Team Management

People Management

Business & Management

Management Skills

The ‘Mastering Management Fundamentals Open Programme’ is a 5 module online course that is designed to improve your management success and performance. It will give you the practical tools and insight to be able to make changes and directly improve your management skills over a 5-6 month period. 

Mastering Management Fundamentals

Motivated and competent staff can mean the difference between success and failure for your organisation. Knowledge and expertise in a subject are not enough to ensure that training and coaching is effective.&nbsp;This CPD accredited Level 3 course, developed by STC, will suit anyone involved in the development of others including: trainers, managers, leaders, consultants, teachers, technical trainers, lecturers and more&hellip;Learn all about our fantastic brains, various learning styles, what can hinder learning, how best to get the message across effectively, and much more!This course is an excellent tool for personal development so if you&rsquo;re looking to hone your speaking and presenting skills, this course will grow your confidence and support you in your career progression.This course has been accredited by the CPD Accreditation Office for delivery, structure and content.

Motivated and competent staff can mean the difference between success and failure for your organisation. Knowledge and expertise in a subject are not enough to ensure that training and coaching is effective. 
This CPD accredited Level 3 course, developed by STC, will suit anyone involved in the development of others including: trainers, managers, leaders, consultants, teachers, technical trainers, lecturers and more…
Learn all about our fantastic brains, various learning styles, what can hinder learning, how best to get the message across effectively, and much more!
This course is an excellent tool for personal development so if you’re looking to hone your speaking and presenting skills, this course will grow your confidence and support you in your career progression.
This course has been accredited by the CPD Accreditation Office for delivery, structure and content.

Ask Sonia Limited

Train the Trainer (TTT)

CPD accredited Level 3 Train the Trainer, Speaking & Presenting Skills course. 
Delivered online (Zoom) by a live tutor.
Exam and Certificate fee included in the price.

CPD Accredited Train the Trainer, Speaking & Presenting Skills Level 3 (3 days)

Our Site Management Safety Training Scheme (SMSTS) refresher training courses, available both online and in-person, are designed for managers and individuals in positions of authority who completed their original SMSTS training program less than three years ago.

Aims
Participants will undertake a concise yet equally engaging training program covering all essential aspects of enforcing health and safety codes of practice at construction sites. Topics include in-depth discussions on risk assessments and effective methods for monitoring and managing industry-specific hazards.
Instructions
For online courses labeled “Remote Learning,” a tutor will deliver the training via video call.
All SMSTS courses are delivered and assessed in English. Participants must have a good command of the language to successfully complete the program.
Additional attendee information will be provided via email. Please ensure you check your inbox.


Site Management Safety Training Scheme (SMSTS) Refresher

Nottingham

London

This masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook including:<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">A deep dive into the six steps of the DEI framework&nbsp;<ol style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">DEI Strategy</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Leadership commitment</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Recruitment and hiring of diverse talent</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">inclusive performance management</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">equitable and inclusive organisational culture</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">marketplace and community impact</li></ol></li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Measuring DEI using a scorecard</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">ISO audit - how to prepare for and conduct it</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">The success factors of inclusive culture change&nbsp;</li><li id="isPasted" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Project management techniques and best practice</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">A change communications toolkit</li></ul>Who is this learning for?<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Diversity and inclusion leads and practitioners</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">HR professionals tasked with diversity and inclusion within their remit</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Managers and leaders looking to develop an inclusive culture</li></ul>What type of learning is this?<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Small group learning allows lots of time to focus on the &#39;doing&#39; as well as on learning</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Global cohorts so there is a greater opportunity to learn in a cross-cultural context</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Action learning so you can ask questions, engage with others and get feedback in the moment</li><li id="isPasted" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Facilitated as an in-person event but also available as a virtual offer</li></ul>What will this do for you?You won&rsquo;t have to continue to rely on hope and luck as a strategy to achieve success. We will work on all the aspects that are introduced in The DEI Playbook to:<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Give you the tools to help you make the most effective decisions</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Show how you can implement changes that are long-lasting</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Provide practical guidance and support x1 individual support and implementation session (more sessions can be added for a bonus fee after the main event)</li></ul>This solution&nbsp;is developed by licensed and accredited practitioners with practical business experience.

On completion, a certificate of attendance will be issued to all participants towards CPD (Continuous Professional Development).

This masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook including:
A deep dive into the six steps of the DEI framework 
DEI Strategy
Leadership commitment
Recruitment and hiring of diverse talent
Inclusive performance management
Equitable and inclusive organisational culture
Marketplace and community impact
Measuring DEI using a scorecard
ISO audit - how to prepare for and conduct it
The success factors of inclusive culture change
A change communications toolkit
Project management techniques and best practice
Who is this learning for?
Diversity and inclusion leads and practitioners
HR professionals tasked with diversity and inclusion within their remit
Managers and leaders looking to develop an inclusive culture
What type of learning is this?
Small group learning allows lots of time to focus on the 'doing' as well as on learning
Global cohorts so there is a greater opportunity to learn in a cross-cultural context
Action learning so you can ask questions, engage with others and get feedback in the moment
Facilitated as an in-person event but also available as a virtual offer
What will this do for you?
You won’t have to continue to rely on hope and luck as a strategy to achieve success. We will work on all the aspects that are introduced in The DEI Playbook to:
Give you the tools to help you make the most effective decisions
Show how you can implement long-lasting changes
Provide practical guidance and support x1 individual support and implementation session (more sessions can be added for a bonus fee after the main event)
This solution is developed by licensed and accredited practitioners with practical business experience.
On completion, a certificate of attendance will be issued to all participants towards CPD (Continuous Professional Development).

Starling

Equity & Diversity

Leadership Development

Organizational Development

Professional Development

Diversity & Inclusion

Continuous Professional Development (CPD)

This one day masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook and is aimed at anyone tasked with launching and implementing diversity and inclusion within their organisation. 

DEI Masterclass - Bringing The DEI Playbook To Life!

DEI Masterclass ticket

Much Wenlock

RQF level 1 Awareness of First Aid for Mental Health
Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. Research has shown that work is the biggest cause of stress which can stop people performing at their best.

Mental health conditions are often hidden due to stigma and fear of discrimination and research has shown that a culture of fear and silence around mental health is costly to employers. The HSE guidance 'First aid needs assessment’ refers to mental health in the workplace.

This 4-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress.

Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help.




Suitability - Who should attend?
Here are some examples of who may benefit from attending the RQF Level 1 Award in Awareness of First Aid for Mental Health:

Employees and workers: This course is relevant for individuals in any industry who may encounter colleagues or clients experiencing mental health difficulties. It can be particularly valuable for human resources personnel, line managers, supervisors, or team leaders responsible for the well-being of employees.
Teachers and educators: Professionals working in schools, colleges, or other educational institutions can benefit from this training to better understand and support the mental health needs of students.
Healthcare and social care workers: Individuals working in healthcare or social care settings, such as nurses, care assistants, support workers, or counsellors, can enhance their understanding of mental health issues and improve their ability to provide appropriate support.
Community and voluntary workers: People involved in community or voluntary organizations, including youth workers, social workers, volunteers, or community leaders, can gain valuable insights into mental health awareness and support.
Personal relationships and caregivers: The Level 1 training can also be beneficial for individuals who have personal relationships with someone experiencing mental health challenges. This may include family members, friends, or caregivers who want to enhance their understanding and offer appropriate assistance.

It is important to note that the Level 1 Award in Awareness of First Aid for Mental Health RQF is an introductory course and does not qualify participants to provide formal mental health interventions or therapy. However, it serves as a foundation for further training and can contribute to creating a more mentally healthy and supportive environment in various settings.




Outcome / Qualification etc.
Upon successful completion of the RQF Level 1 Awareness of First Aid for Mental Health course, participants can expect to achieve the following outcomes:

Increased Awareness and Understanding: Participants will develop a basic awareness and understanding of mental health and mental health issues. They will gain knowledge about common mental health conditions, their signs and symptoms, and the importance of mental health in overall well-being.
Recognition of Mental Health Signs: Participants will learn to recognize common signs of mental health issues in themselves and others. They will gain an understanding of the importance of early identification and intervention in promoting mental health and seeking appropriate support.
Reduced Stigma and Improved Attitudes: The course aims to challenge stigmas and stereotypes associated with mental health. Participants will develop a more empathetic and supportive attitude towards individuals experiencing mental health challenges, promoting a positive and inclusive environment.
Enhanced Communication Skills: Participants will learn basic communication skills for engaging with individuals experiencing mental health issues. They will gain an understanding of the importance of active listening, empathy, and non-judgmental communication in providing initial support.
Signposting and Seeking Help: Participants will be equipped with knowledge about available resources, services, and support networks for mental health. They will learn about signposting individuals to appropriate professional help and self-help resources.
Self-Care and Well-being Strategies: The course may provide participants with practical strategies for maintaining their own mental well-being. They may learn basic self-care techniques and stress management strategies to support their own mental health.
Certificate of Completion: Upon successful completion of the course, participants will receive a certificate indicating their achievement of the RQF Level 1 Awareness of First Aid for Mental Health qualification.

It's important to note that the Level 1 course provides a basic introduction to mental health awareness and first aid. It is not intended to provide participants with the qualifications or skills to diagnose or treat mental health conditions. Instead, it aims to promote mental health literacy, reduce stigma, and provide individuals with the knowledge to offer initial support and signposting to individuals in need.

The Level 1 course can serve as a foundation for further learning and progression in the field of mental health. Individuals may choose to pursue higher-level courses or qualifications to develop more advanced skills and knowledge in mental health first aid or other related areas.




Training Course Content
MODULE 1 INTRODUCTION
Session content Trainer/assessor introduction
Learner introductions
Course information
• Administration
• Learning outcomes and assessment criteria
• Reasonable adjustments
• Certification
• Complaints and appeals
• Assessment information
Session duration 15 minutes

MODULE 2 WHAT IS FIRST AID FOR MENTAL HEALTH?
Session content Definitions
Role and responsibilities of a First Aider
The impact of mental health issues
Mental health stigma
Statistics
Session duration 25 minutes

MODULE 3 IDENTIFYING MENTAL HEALTH CONDITIONS
Session content Mental health continuum
Mental health risk factors
Early warning signs
Session duration 25 minutes

MODULE 4 PROVIDING ADVICE AND STARTING A CONVERSATION
Session content How to start a difficult conversation
Non-judgemental listening skills
When to contact the emergency services
The First Aider’s own health and emotions
Session duration 40 minutes

MODULE 5 STRESS
Session content What is stress?
Causes of stress
Effects of stress
Coping strategies
Session duration 25 minutes

MODULE 6 MENTAL HEALTH CONDITIONS
Session content Depression
Anxiety
Psychosis
Eating disorders
Suicide
Self-harm
Session duration 70 minutes

MODULE 7 ASSESSMENT AND COURSE CLOSURE
Session content Written assessment paper
Course administration
Course closure
Session duration 40 minute




Course delivery details
Classroom-Based
A minimum of 4 hours spread over at least one day. Ideally, the course should be run in one day, but must be completed within 2 weeks of
starting the course, with each training session a minimum of two hours.

Online/Virtual classroom
The qualification has 2 assigned guided learning hours (GLH) and 5 hours total qualification time (TQT). GLH indicates the number of contact
hours that the learner will have with the trainer/assessor. TQT includes GLH but considers unsupervised learning and is an estimate of how long the average learner will take to achieve the qualification.




Why choose Madeleys First Aid Plus

Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU

Won FSB Best start-up business in the West Midlands in May 2023

Now trained 100's of delegates in Physical and Mental Health First Aid




Expenses
Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room.
All training material, books, qualification certificates are included in the price.




Continuing Studies
After completing the RQF Level 1 Awareness of First Aid for Mental Health course, individuals can consider various progression options to further their knowledge and skills in mental health support. Here are some potential pathways:
RQF Level 2 Award in First Aid for Mental Health: This qualification builds upon the knowledge gained in the Level 1 course and provides a more comprehensive understanding of mental health issues and how to provide appropriate support. It covers topics such as recognizing mental health conditions, promoting well-being, and providing initial support to those in crisis.
RQF Level 3 Award in Supervising First Aid for Mental Health: For individuals who aspire to take on leadership or supervisory roles in mental health support, the Level 3 qualification is a logical progression. It provides in-depth knowledge and skills to supervise and manage a team of individuals providing first aid for mental health.
Continued Professional Development (CPD): Engaging in ongoing CPD activities is essential for staying updated with the latest developments in mental health support. Individuals can attend workshops, seminars, or conferences related to mental health, trauma, or specific areas of interest within the field.
Applied Practice: Applying the knowledge gained from the Level 1 course in real-world settings is crucial for developing practical skills. Individuals can seek opportunities to work or volunteer in environments where mental health support is needed, such as community organizations, schools, or helplines.
Mental Health Support Training Programs: There are various specialized training programs available that focus on specific aspects of mental health support, such as suicide prevention, trauma-informed care, or supporting individuals with specific mental health conditions. These programs can provide individuals with additional expertise and deepen their understanding of specific areas within mental health support.
Higher Education: Individuals who wish to pursue a more in-depth study of mental health can consider higher education programs in psychology, counseling, social work, or related fields. These programs provide comprehensive knowledge and training in mental health support and may lead to professional certifications or degrees.

It's important for individuals to research and explore progression options that align with their specific career goals, interests, and local requirements. Different countries or regions may have varying certification or training requirements for mental health support roles, so it's advisable to check with relevant regulatory bodies or professional associations for specific guidance.

Madeleys First Aid Plus

Awareness of First Aid for Mental Health

What is hydronics?
Hydronics is the science of how water flows around a heating system efficiently. It's the missing skill for all heating engineers, but most heating engineers don't know it.
Why should I care?
Correct hydronics is the difference between job-done and costly call backs, expertise and guesswork, low and high energy bills. If you want to spend less time head scratching problems and more time getting paid, earning customer trust and taking on higher value jobs, its time to discover hydronics.
What's on the webinar?
Join Warmur Academy's Kimbo Betty and Jo Alsop and SNIPEF's technical training manager Scott Sanford to learn more about hydronics, how hydronics can trip you up and the training available to put you on track to progress your career.

The webinar will include a introduction to the topic, real-world examples, how we teach hydronics at Warmur Academy and plenty of time for questions and answers
Why Warmur Academy?
We're making it easy to master your craft and get ahead. We only deal in plain language, no nonsense, real world training that is understandable, relatable and memorable! We're teaching heating engineers hydronics in they way they have told us they want to learn.


Warmur Academy

Free Hydronics Taster Webinar

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR:&nbsp;PICTURE BOOKSBarry Timms is a children&#39;s picture book editorial consultant with over twenty years&#39; experience. He has also edited preschool books, non-fiction and young fiction works. Barry&#39;s editorial roles include senior and managerial positions at Macmillan Children&#39;s Book, Walker Books and Little Tiger Group, making commercially successful books of the UK, US and international markets.Barry is also an award winning author of over fifteen picture books. This is NOT a Unicorn!, published by Nosy Crow, won the Stockport Children&#39;s Book Award 2022.Barry would like you to submit a covering letter and a maximum of two picture book texts to be discussed. These should be for children aged within the 2-6 years age bracket and can be in prose or rhyme. As well as conventional fiction narratives, narrative non-fiction is also acceptable.
<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Barry is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the discretion of&nbsp;I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with&nbsp;I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Tuesday 1 October 2024

LOOKING FOR: PICTURE BOOKS

Barry Timms is a children's picture book editorial consultant with over twenty years' experience. He has also edited preschool books, non-fiction and young fiction works. Barry's editorial roles include senior and managerial positions at Macmillan Children's Book, Walker Books and Little Tiger Group, making commercially successful books of the UK, US and international markets.

Barry is also an award winning author of over fifteen picture books. This is NOT a Unicorn!, published by Nosy Crow, won the Stockport Children's Book Award 2022.

Barry would like you to submit a covering letter and a maximum of two picture book texts to be discussed. This should be in one Word document with the cover letter at the top. The texts should be for children aged within the 2-6 years age bracket and can be in prose or rhyme. As well as conventional fiction narratives, narrative non-fiction is also acceptable.

(In addition to the paid sessions, Barry is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: 12 noon UK BST on Friday 4th April 2025

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