Call Centre Training is a comprehensive course designed to provide you with the skills and knowledge to thrive in a customer-centric environment. The course explores the fundamentals of call centre operations and the nuances of the agent-customer relationship. It offers in-depth insights into telephone etiquette, effective communication strategies and negotiation techniques. Call Centre Training also covers the management of difficult customers and introduces key performance indicators essential for benchmarking performance. With a unique blend of theoretical knowledge, this course sets the stage for you to excel in the dynamic world of call centres.
Description: Organizations perform way better when their people are engaged, motivated, and yes, talented. Keeping your employees in the right track at the right time can yield wonders for your company. This Talent Management Course will provide you will all the information that will help you keep the right people ready. In this course, you will learn the basics like talent management, performance enhancing and succession planning. Also, you will learn about creating a talent management plan which will help you identify, assess, review, develop strategy and evaluate the benefits and fallbacks. Learning Outcomes: Exploit the multifaceted aspects of talent management in their respective organization Relate the competence needed for managing high potential candidates Identify as well as grow talents for your organization Analyse the strategies of competency-based management Apply the language for talent management Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Talent Management Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Talent Management Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Understanding Talent Management 00:15:00 Understanding Performance Management 00:15:00 Understanding Succession Planning 01:00:00 Creating a Talent Management Plan 00:15:00 About Competency-Based Programs 00:15:00 Identifying Talent 00:30:00 Bring on Bench Strength 01:00:00 Conducting Talent Assessments to Create a Talent Profile 00:30:00 Keeping People Interested 00:15:00 Talent Review Meetings 00:15:00 Show Me the Money! 00:15:00 Communicating with High Potentials 00:15:00 Development Strategies 00:30:00 Reality Check! 00:30:00 Fostering Engagement 00:15:00 Evaluating the Plan 00:30:00 Mock Exam Mock Exam- Talent Management Course 00:20:00 Final Exam Final Exam- Talent Management Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
If you're interested in leadership and management in education, this course could help you to strengthen your skills for the smooth running of an educational institution in the 21st century. The School management training course is a wonderful learning opportunity for you to get a broad understanding of workplace management, maintaining a school culture, behavioural issue management of students and so on. This a perfect platform to take your first step in this field and get equipped for the upcoming challenges. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. Buckle up and be ready to take your first step of becoming a successful school administrator. Learning Outcomes Learn about the basics of workplace management Get familiar with how to safeguard students You'll also get a broad knowledge about creating and maintaining a school culture Understand the child development Learn how to deal with serious behavioural issues of students You'll also learn about managing school premises Get a proper knowledge of safety and maintenance as an administrator Also, learn about self-management and dealing with stress Course Design This School management training course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan. We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of: Online study materials Mock exams Multiple-choice assessment Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Why Study this course You will learn everything that is needed regarding school management. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Who is this course for This is one of the best school administrator courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and expert skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career path Training offered by the education management course could potentially benefit a range of roles, but would particularly enhance careers in- School Administration Teaching Consultancy Leading an institution Other related professional roles Course Content Module 1: Introduction to School Administration Introduction to School Administration 00:12:00 Module 2: Types of Schools in the UK Types of Schools In The UK 00:15:00 Module 3: Workplace Development Workplace Development 00:12:00 Module 4: Creating and Maintaining a School Culture Creating and Maintaining a School Culture 00:14:00 Module 5: Educational Administration and Management Educational Administration and Management 00:11:00 Module 6: Safeguarding Students Safeguarding Students 00:14:00 Module 7: Child Development Child Development 00:14:00 Module 8: Serious Behavioural Issues and Problems of Students Serious Behavioural Issues and Problems of Students 00:12:00 Module 9: Managing School Premises Managing School Premises 00:10:00 Module 10: Safety and Maintenance As an Administrator Safety and Maintenance As an Administrator 00:08:00 Module 11: Self-Management and Dealing with Stress Self-Management and Dealing with Stress 00:14:00 Mock Exam Mock Exam- School Administrator Training 00:20:00 Final Exam Final Exam- School Administrator Training 00:20:00 Assignment Assignment - School Administrator Training Unlimited Order Your Certificate Order your Certificate QLS 00:00:00
Are you part of the human resource management in your organization? If so, then this course will teach you about HR Management to keep your organization's people motivated through this well-designed human resource management course. Description: Human Resource Management is an important department in any organizations or businesses. This course is designed to educate you the importance of employee motivation. Through this course, you will know the methods of keeping the people in your organization motivated. Learn about personality types and how they fit into your Employee Motivation plan. This course will teach you to set clear and defined goals to motivate your employees. In this course, you will wbe well equipped with the skills to identify and address issues related to employee motivation to keep moving forward. Who is the course for? Human resource managers or specialists who want to help employees continue working effectively by motivating them to theirs. Anyone who wants to know how to motivate employees and have them work effectively. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The HR Management: Employee Motivation Course would be beneficial for the following careers: Human Resource Administrator Human Resource Consultant Human Resource Manager Recruitment and Hiring Officer Training and Development Officer. HR Management: Employee Motivation Module One - Getting Started 01:00:00 Module Two - A Psychological Approach 01:00:00 Module Three - Object-Oriented Theory 01:00:00 Module Four - Using Reinforcement Theory 01:00:00 Module Five - Using Expectancy Theory 01:00:00 Module Six - Personality's Role in Motivation 01:00:00 Module Seven - Setting Goals 01:00:00 Module Eight - A Personal Toolbox 01:00:00 Module Nine - Motivation on the Job 01:00:00 Module Ten - Addressing Specific Morale Issues 01:00:00 Module Eleven - Keeping Yourself Motivated 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities HR Management: Employee Motivation- Activities 00:00:00 Mock Exam Mock Exam- HR Management: Employee Motivation 00:20:00 Final Exam Final Exam- HR Management: Employee Motivation 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Level 7 Leadership and Management Online Training This Level 7 Leadership and Management will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this Level 7 Leadership and Management course. This course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Level 7 Leadership and Management, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this course to learn how to improve your leadership and management skills. Courses are included in this Level 7 Leadership and Management Course 01: Level 7 Leadership and Management Course 02: Level 7 Life Coaching Course 03: Level 7 Diploma in Facilities Management Course 04: Level 5 Diploma in Business Analysis Course 05: Level 5 Negotiation Skills Course 06: Level 5 Retail Management Course 07: Level 4 Time Management Course 08: Level 3 Business Administration Course 09: Level 2 Diploma in Business Administration Course 10: Communication Skills Course 11: Networking Skills Training [ Note: Free PDF certificate as soon as completing the Level 7 Leadership and Management course ] Level 7 Leadership and Management Training Detailed course curriculum of the Level 7 Leadership and Management Course Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method of Level 7 Leadership and Management After completing each module of the Level 7 Leadership and Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 7 Leadership and Management After completing the MCQ/Assignment assessment for this Level 7 Leadership and Management course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Level 7 Leadership and Management Online Training This Level 7 Leadership and Management course is for anyone serious about their professional development. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Level 7 Leadership and Management course. Requirements Level 7 Leadership and Management Training There are no specific requirements for this Level 7 Leadership and Management course because it does not require any advanced knowledge or skills. Career path Level 7 Leadership and Management Online Training Certificates Certificate of completion Digital certificate - Included
ðï¸ Lift Safely, Lift Smart: Forklifting Online Training Course! ð§ Are you ready to master the art of forklift operation and safety? Enroll in our Forklifting Online Training Course, a comprehensive program meticulously designed to equip you with the knowledge and skills needed to operate forklifts safely and efficiently. Join us on a journey where precision meets safety, turning potential hazards into controlled and productive operations. ð Module 1: Introduction to Forklifting Inspection and Maintenance Commence your training with Module 1, providing a comprehensive introduction to forklifting inspection and maintenance. Learn to conduct thorough inspections, identify potential issues, and establish a proactive approach to maintaining forklifts in optimal working condition. ð Module 2: Load Handling and Operating Techniques Master the art of load handling in Module 2, focusing on operating techniques for efficient and safe forklift operation. Explore best practices for lifting, moving, and placing loads, ensuring precision and minimizing the risk of accidents. ðï¸ Module 3: Forklift Load Capacity and Specialized Load Handling Optimize your load-handling capabilities with Module 3, dedicated to forklift load capacity and specialized load handling. Understand the intricacies of load limits, and explore techniques for handling unique or challenging loads in a variety of settings. â½ Module 4: Forklift Refueling and Maintenance Inspection Ensure the longevity and safety of your forklift with Module 4, focusing on refueling and maintenance inspections. Learn proper refueling procedures, explore maintenance best practices, and establish a routine for inspections to keep your forklifts in peak condition. ð·âï¸ Module 5: Forklift Operator Training - Final Tips for Operators Cap off your operator training with Module 5, where you'll receive final tips and guidance. Explore advanced techniques, gain insights from experienced operators, and solidify your skills for confident and proficient forklift operation. ð¨ Module 6: Emergency Procedures - Environmental Considerations in Forklift Operations Prepare for unexpected situations with Module 6, dedicated to emergency procedures and environmental considerations in forklift operations. Develop the skills to respond effectively to emergencies and understand the environmental impact of forklift operations, ensuring a holistic approach to safety. ð Why Choose Our Forklifting Online Training Course? Expert-Led Training: Learn from seasoned forklift professionals with extensive experience in forklift operation and safety. Interactive Learning: Engage in practical simulations, real-world scenarios, and interactive exercises to apply theoretical knowledge. Customizable Training: Tailor the course to suit the specific needs of your industry or organization, ensuring maximum relevance. Compliance Assurance: Align with industry standards and regulations, promoting a culture of safety and responsibility. Don't let forklift operation be a challenge! Enroll now in the Forklifting Online Training Course and empower yourself with the knowledge and skills needed to operate forklifts safely and efficiently. Your journey to forklift mastery begins here! ðï¸â¨ð Course Prerequisite(s) Please note that this course has the following prerequisites which must be completed before it can be accessed Leadership & Management Training Course Curriculum Module 1 Introduction to Forklifting Inspection and Maintenance. Introduction to Forklifting Inspection and Maintenance. 00:00 Module 2 Load Handling and Operating Techniques. Load Handling and Operating Techniques. 00:00 Module 3 Forklift Load Capacity and Specialized Load Handling. Forklift Load Capacity and Specialized Load Handling. 00:00 Module 4 Forklift Refueling and Maintenance Inspection. Forklift Refueling and Maintenance Inspection. 00:00 Module 5 Forklift Operator Training Final Tips for Operators. Forklift Operator Training Final Tips for Operators. 00:00 Module 6 Emergency Procedures Environmental Considerations in Forklift Operations. Emergency Procedures Environmental Considerations in Forklift Operations. 00:00
Are you currently a team leader? Or are you a team member that would like to undergo team training to be able to unleash your potentials? If either of these is you, then this course is what you are looking for. Description: There are significant advantages if you make a team-friendly environment in the workplace as teams can accomplish tasks faster than working alone. If you have a team composed of team members who are happily working, chances are they would want to do their best for the business. This course is created to help you with the team training basics and how to do problem-solving with the team members. You will also be able to conduct personality assessments and learn empathetic listening. Lastly, you will learn to conduct team training on verbal and non-verbal communication skills. Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive. Anyone who are interested in improving and honing their leadership potential. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Team Training Course will be useful and beneficial for the management positions, specifically the following careers: Administrative Services Manager Advertising, Promotions and Marketing Managers Agricultural Managers Architectural and Engineering Managers Compensation and Benefits Managers Computer and Information Systems Manager Construction Managers Financial Managers Food Services Managers Human Resources Managers Industrial Production Managers Management Directors Medical and Health Managers Natural Sciences Managers Top Executives. Team Training Course - Updated Version Module 01: Defining Team 00:28:00 Module 02: Understanding Management and Leadership 00:26:00 Module 03: Building High Performing Teams 00:28:00 Module 04: Motivating Team Members 00:37:00 Module 05: Talent Management 00:39:00 Module 06: Stress Management and Mental Health 00:23:00 Module 07: Succession Planning 00:31:00 Module 08: Communication Skills 00:42:00 Module 09: Negotiation Techniques 00:19:00 Module 10: Managing Change 00:21:00 Module 11: Managing Time 00:28:00 Module 12: Managing Conflict 00:31:00 Module 13: Risk Management Process 00:14:00 Module 14: Managing Virtual Teams 00:17:00 Team Training Course - Old Version Chapter-1 What Is Team Training 00:15:00 Chapter-2 Identifying The Problem And Solving 00:15:00 Chapter-3 Personality Assessments 00:30:00 Chapter-4 Sensitive Listening 00:15:00 Chapter-5 Spoken Communication Training 00:30:00 Chapter-6 Written Communication Training 00:15:00 Chapter-7 Conclusion 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
***24 Hour Limited Time Flash Sale*** Level 7 Advanced Diploma in Strategic People Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In the UK, 83% of employees believe that good people management is crucial for their job satisfaction, and that companies with strong people management practices have 21% higher profit margins. If you're looking to make a real impact in your organisation and boost your career, then our Level 7 Advanced Diploma in Strategic People Management Bundle is for you! This bundle equips you with the knowledge and skills to excel in leading and managing people effectively. You'll gain insights into strategic management, employee engagement, performance management, conflict resolution, talent acquisition and retention, legal compliance, and more. But that's not all. When you enrol in this Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 7 Advanced Diploma in Strategic People Management Career Bundle: Course 01: Level 7 Advanced Diploma in Strategic People Management Course 02: Strategic Management and Leadership Development Course 03: Organization & People Management Course 04: Diploma in Performance Management Course 05: Leadership and People Management Diploma Course 06: Diploma in Employee Management Course 07: Conflict Management Training Course 08: Equality & Diversity Course 09: Employee Training Responsibilities Course 10: Talent Management & Employee Retention Techniques Course 11: Diploma In UK Employment Law Course 12: HR Management Diploma Course 13: Recruitment Consultant Diploma Course 14: Workplace Communication Management Course 15: Diploma in Meeting Management Course 16: Payroll Administrator Training Course 17: Public Speaking Diploma Course 18: Cross-Cultural Awareness Training Course 19: Communicate and Work With People From Other Cultures Course 20: Diploma in Operations Management Course 21: Change Management Course 22: Time Management Course 23: Smart Goal Setting Course 24: Critical Thinking in The Workplace Course 25: Compliance Risk and Management With Level 7 Advanced Diploma in Strategic People Management, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in this bundle today and take the first step towards achieving your goals and dreams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway! Level 7 Advanced Diploma in Strategic People Management premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the course. After passing the course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: HR manager Team leader Business partner Head of department This Strategic People Management course is the perfect launchpad for those eager to propel their careers in: CIPD Level 7 Advanced Diploma in Strategic People Management CIPD Level 7 Advanced Diploma in Strategic Learning and Development ATHE Level 7 Extended Diploma in Strategic Management CMI Level 7 Diploma in Strategic Management and Leadership Level 7 Diploma in Strategic Management and Innovation Level 7 Diploma in Strategic Management and Leadership CMI Level 7 Diploma in Strategic Management and Leadership Practice Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.
Overview Enhance your interpersonal skills and become respected as a sought-after Line Manager in any high-performing organisation. This People Management Skills Level 3 course provides the knowledge and tools you'll require to nurture and steer your staff to fruitful careers and performances. Written with the aid of industry experts, the comprehensive online modules coach you on how to perform every aspect of People Management. You will learn how to master appropriate disciplinary procedures, drive recruitment and induction, motivate teams and individuals, recognise outstanding performances, and develop a healthy culture and work environment. The contents will assist your personal development as well as your career progression. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this People Management Skills Level 3. It is available to all students, of all academic backgrounds. Requirements Our People Management Skills Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 03:25:00 total length •Introduction to Human Resources: 00:17:00 •Employee Recruitment and Selection Procedure: 00:32:00 •Employee Training and Development Process: 00:23:00 •Performance Appraisal Management: 00:21:00 •Employee Relations: 00:15:00 •Motivation and Counselling: 00:19:00 •Ensuring Health and Safety at the Workplace: 00:16:00 •Employee Termination: 00:15:00 •Employer Records and Statistics: 00:17:00 •Essential UK Employment Law: 00:30:00 •Assignment - People Management Skills Level 3: 3 days
Tackling the day to day millennial employee management problems Do you find yourself out of step when managing your new generation millennial employees? Are you lost in their conversations even if you are the boss? Well, not to worry anymore because this course can definitely help you out. What you need to understand is - this generation, like all generations before it, has its own personality. They are the creation of new cultures and social activities. They create and live in their own mind space. This course will help you to understand their psyche and develop managerial skills that will make you an amazing boss. Most importantly, you can expect to learn how to characterize a generation, including generations other than the millennials themselves. Explore the opportunities in dealing with millennials in the workplace and create an onboarding process for them. Learn about the uniqueness of different generations and develop action plans on working with Millennials and learn from retrospection. So, what are you waiting for? Take a leap and jump into a cluster of different cultures. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Millennial Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Millennials and Onboarding 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Engaging the Millennial Employee 01:00:00 Module Seven - Following Up With the Millennial Employee 01:00:00 Module Eight - Setting Expectations with the Millennial Employee 01:00:00 Module Nine - Mentoring the Millennial 01:00:00 Module Ten - Assigning Work to the Millennial Employe 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Management Course: Millennial Onboarding- Activities 00:00:00 Bridging Generation Gap Module One - Getting Started 01:00:00 Module Two - History 00:30:00 Module Three - Traditionalist 01:00:00 Module Four - Baby Boomers 01:00:00 Module Five - Generation X 01:00:00 Module Six - Generation Y 01:00:00 Module Seven - Differentiations Between 01:00:00 Module Eight - Finding Common Ground 01:00:00 Module Nine - Conflict Management (I) 01:00:00 Module Ten - Conflict Management (II) 01:00:00 Module Eleven - The Power of 4 00:30:00 Module Twelve - Wrapping Up 01:00:00 Bridging the Generation Gap in the Workplace Course- Activities 00:00:00 Mock Exam Mock Exam- Employee Management: Generation Difference 00:30:00 Final Exam Final Exam- Employee Management: Generation Difference 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00