Are you keen on driving your team towards unprecedented efficiency? The key lies in Agile Project Management. Get the skills you need to thrive in the fast-paced corporate world with our Agile Project Management - CPD Certified course. This program is dedicated to equipping you with a thorough understanding of Agile Project Management methodologies, allowing you to lead projects with flexibility, efficiency, and adaptability. Unlock a new realm of project management where traditional approaches are set aside in favour of more responsive strategies. Agile Project Management enables you to handle rapid changes in project scopes, ensuring on-time delivery without compromising quality. This course will provide you with the essentials to effectively implement Agile Project Management principles in your organisation. Become a highly sought-after project manager in the ever-evolving corporate landscape. Join our Agile Project Management course and transform your career trajectory. Become part of the Agile Project Management revolution and set new benchmarks of project excellence. Courses Are Included in this Agile Project Management - CPD Certified Bundle: Course 01: Agile Project Management Course 02: Agile Scrum Certification Course 03: Agile Business Analyst Training Course 04: Financial Analysis for Finance Reports Course 05: Team Management and Leadership Development Training Course 06: Compliance Risk and Management Learning Objectives: Acquire a comprehensive understanding of Agile Project Management methodologies and principles. Develop strategies to implement Agile Project Management effectively, fostering innovation and flexibility. Understand how Agile Project Management can enhance team collaboration, improve product quality, and ensure timely project delivery. Gain skills to manage project changes and risks effectively using Agile Project Management techniques. Recognize the benefits and challenges of Agile Project Management, and learn strategies to ensure successful agile transitions. Develop leadership skills tailored to Agile Project Management, promoting an environment of continuous improvement and responsiveness. Why Choose Our Bundle Course? FREE Agile Project Management certificate accredited Get a free student ID card with Agile Project Management Training Get instant access to this Agile Project Management course. Learn Agile Project Management from anywhere in the world Agile Project Management is affordable and simple to understand Agile Project Management is entirely online, interactive lesson with voiceover audio Lifetime access 24/7 tutor support Start your learning journey straightaway! This course curriculum has been designed by Agile Project Management experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Agile Project Management with ease. You'll discover how to master the Agile Project Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Agile Project Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in this Agile Project Management - CPD Certified . Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about supply chain management Understand the core competencies and principles of supply chain management Explore the various areas of supply chain management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert supply chain manager Supply Chain Management Course Master the skills you need to propel your career forward in supply chain management . This course will equip you with the essential knowledge and skillset that will make you a confident supply chain manager and take your career to the next level. This comprehensive chain management course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this chain management course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective supply chain management practice and equip you with the essential skills, confidence and competence to assist you in the supply chain management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in supply chain management . This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for supply chain manager or for people who are aspiring to specialise in supply chain management . Enrol in this chain management course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive chain management course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this supply chain management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This chain management course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This chain management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This chain management course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum SCM - Introduction SCM - Introduction 00:05:00 Importance of SCM Importance Of SCM 00:02:00 What is Supply Chain Management What Is Supply Chain Management 00:09:00 Supply Chain Network Design Supply Chain Network Design 00:02:00 What is Demand Planning What Is Demand Planning 00:08:00 Role of IT in SCM Role Of IT In SCM 00:04:00 Role of Logistics in SCM Role Of Logistics In SCM 00:07:00 Global Supply Chain Management Global Supply Chain Management 00:06:00 Finished Goods Supply Chain Finished Goods Supply Chain 00:08:00 What is Reverse Logistics What Is Reverse Logistics 00:04:00 Vendor Managed Inventory Vendor Managed Inventory 00:05:00 Warehouse Management Warehouse Management 00:02:00 Factors of Warehouse Efficiency Factors Of Warehouse Efficiency 00:07:00 Throughput of Process Chain Throughput Of Process Chain 00:02:00 Key Issues of SCM Key Issues Of SCM 00:02:00 Tips for Effective SCM Tips For Effective SCM 00:01:00 Assessment Assessment - Supply Chain Management 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
The Diploma in Facilities Management Level 3 Course offers a strategic and in-depth approach to managing facilities, equipping students with the essential knowledge to oversee operational tasks efficiently and effectively. Designed for those aiming to develop their expertise in facility maintenance, operations, and service management, this course provides a solid foundation in key areas such as health and safety, sustainability, and resource management. With a focus on theoretical understanding, students will gain insight into both the technical and managerial aspects of facilities management, ensuring they are well-prepared for leadership roles in the industry. Through this course, learners will acquire the critical skills required to handle a wide range of responsibilities within facilities management, from building systems to staff coordination. Delivered in a flexible online format, it allows students to advance their careers at their own pace, all while gaining a strong understanding of industry standards and best practices. Whether you are looking to progress in your current role or explore new opportunities within the field, this course is designed to provide you with the knowledge and confidence to manage facilities effectively. Key Features of Facilities Management Bundle CPD Accredited Facilities Management Course Instant PDF certificate Fully online, interactive Facilities Management course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of Facilities Management skills to succeed in today's competitive world. In this in-depth Facilities Management training course, you will develop the most in-demand Facilities Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Facilities Management Curriculum Course 01: Facilities Management Diploma Course 02: Quality Assurance (QA) Management Course 03: Project Management Course 04: Compliance Audit & Risk Management Course 05: Purchasing and Procurement Diploma Course 06:Leadership and Management Diploma Course 07: Business Quality Assessor Course 08: Budgeting Course 09: Change Management Course 10: Health and Safety at Workplace Course 11: Customer Service Course 12: Environmental Health Accreditation This Facilities Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Facilities Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Facilities Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Facilities Management Course will help you to explore variety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Overview Cyber Security plays an important role in every business as it encompasses everything that relates to protecting sensitive data, personal information, intellectual property, data, and governmental and industry information systems from theft and damage attempted by criminals and adversaries. This course is designed to understand and gain practical skills to plan, deliver and monitor IT/cyber security to internal and external clients understanding a complete, knowledge in the areas of IT policies, Security-Operational-Run-Book, security/penetration testing, ethical hacking and black hat hacking including understanding the basics of Kali Operating System and its tools and techniques. It will also cover WiFi security, Website security, human factors, cyber forensics, and cyber security team management, including all other areas in relation to Cyber Security.
Feeling Stuck in Your Career? The Financial Engineering: Financial Management, Financial Analysis & Risk Management Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Financial Engineering bundle provides an engaging learning experience, helping you learn skills across various disciplines. With the Financial Engineering & Risk Management bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Financial Engineering bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Financial Engineering bundle on your job life and career growth! This Financial Engineering: Financial Management, Financial Analysis & Risk Management Bundle Comprises the Following CPD Accredited Courses: Course 01: Financial Analysis Course 02: Financial Management Course 03: Basic Business Finance Course 04: Improve your Financial Intelligence Course 05: Financial Investigator Course 06: FinTech Course 07: Investment Course 08: Business and Data Analytics for Beginners Course 09: Business and Financial Modeling Specialisation Course 10: Corporate Finance: Profitability in a Financial Downturn Course 11: Banking and Finance Accounting Statements Financial Analysis Course 12: Financial Accounting Course 13: Finance: Financial Risk Management Course 14: Anti-Money Laundering (AML) Training Course 15: Capital Budgeting & Investment Decision Rules Course 16: Making Budget & Forecast Course 17: Financial Modeling Using Excel Course 18: Learn Financial Analytics and Statistical Tools Course 19: Statistics Course 20: Economics Course 21: Professional Personal Finance Course Course 22: Ultimate Guide to Financial Security Course 23: Trading and Financing: Candlestick Pattern Course 24: Blockchain & Cryptocurrency Course 25: Penny Stocks Day Trading Course 26: Stock Market Day Trading Strategies Course 27: Financial Consultant Training Course 28: Develop Your Career in Finance: Blue Ocean Strategy Course 29: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 30: Xero Accounting and Bookkeeping Online What will make you stand out? Upon completion of this online Financial Engineering: Financial Management, Financial Analysis & Risk Management bundle, you will gain the following: CPD QS Accredited Proficiency with this Financial Engineering & Risk Management bundle After successfully completing the Financial Engineering & Risk Management bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Financial Engineering & Risk Management bundle The online test with immediate results You can study and complete the Financial Engineering & Risk Management bundle at your own pace. Study for the Financial Engineering & Risk Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. TheFinancial Engineering: Financial Management, Financial Analysis & Risk Management bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Financial Engineering & Risk Management bundle, a comprehensive complete collection of 30 courses. Each course in the Financial Engineering & Risk Management bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Financial Engineering & Risk Management bundle offers the flexibility and convenience to learn at your own pace. Make the Financial Engineering & Risk Management package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Financial Engineering: Financial Management, Financial Analysis & Risk Management bundle is perfect for: Expand your knowledge and skillset for a fulfilling career with the Financial Engineering & Risk Management bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Financial Engineering & Risk Management bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Financial Engineering & Risk Management bundle. Learn on your schedule, in the comfort of your home - the Financial Engineering & Risk Management bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Financial Engineering: Financial Management, Financial Analysis & Risk Management bundle. Certificates CPD Certificate Digital certificate - Included
Course overview A powerful team fuels business success. Productivity increases with the combined effort of a team. Take a practical approach to improve your team management skills and establish a strong workforce for your company with the Level 5 Team Management training. This exclusively designed Level 5 Team Management course will provide you with the core skills to build an energetic and efficient team. You will identify the essential elements for successful management and leadership. You will discover the best practices for talent management and learn how to motivate your team members to achieve the organization goals. The course will also educate you on the risk management process to create a healthy work culture. Now is the time to enroll and lead your team to success! Learning outcomes Gain the skills to effectively manage teams Develop a comprehensive understanding of management and leadership Learn how to build high performance teams Be able to motivate team members Learn how to recognize and develop team talent in your team Strengthen your ability in conflict management Develop your knowledge of risk management Be able to manage virtual teams Who is this course for Aspiring professionals interested in gaining team management skills to work as a team leader can take this Level 5 Team Management course. Existing leaders can also take this course for skills enhancement. The knowledge and abilities developed in the learning process will provide tremendous career opportunities. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The comprehensive Level 5 Team Management Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Team Manager Team Leader Operations Manager Human Resources Business Owner Level 5 Team Management Module 01: Defining Team Module 01: Defining Team 00:28:00 Module 02: Understanding Management and Leadership Module 02: Understanding Management and Leadership 00:26:00 Module 03: Building High Performing Teams Module 03: Building High Performing Teams 00:28:00 Module 04: Motivating Team Members Module 04: Motivating Team Members 00:37:00 Module 05: Talent Management Module 05: Talent Management 00:39:00 Module 06: Stress Management and Mental Health Module 06: Stress Management and Mental Health 00:23:00 Module 07: Succession Planning Module 07: Succession Planning 00:31:00 Module 08: Communication Skills Module 08: Communication Skills 00:42:00 Module 09: Negotiation Techniques Module 09: Negotiation Techniques 00:19:00 Module 10: Managing Change Module 10: Managing Change 00:21:00 Module 11: Managing Time Module 11: Managing Time 00:28:00 Module 12: Managing Conflict Module 12: Managing Conflict 00:31:00 Module 13: Risk Management Process Module 13: Risk Management Process 00:14:00 Module 14: Managing Virtual Teams Module 14: Managing Virtual Teams 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
An opportunity to learn about various heart rhythm disturbances, their aetiology, management and treatment strategies.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever wondered what it takes to bring a building from blueprint to reality? The UK construction industry is booming, with projects worth over £232 billion completed in 2023 alone. But with complex regulations, tight budgets, and safety considerations, how can you ensure a project's success? This Construction Management - Construction Engineering, Cost Estimation & Construction Safety bundle equips you with the essential skills and knowledge to thrive in this dynamic field. The bundle delves into specialist topics like Lean Six Sigma for efficient project delivery, LEED building practices for sustainable construction, and industry-standard software applications like Revit and Solidworks. You'll gain a strong foundation in core areas like construction law, regulations (CDM), architectural studies, and cost estimation. Additionally, you'll gain expertise in facilities management, safety protocols for construction sites and lone workers, and risk management strategies. With this Construction Management - Construction Engineering, Cost Estimation & Construction Safety course you will get 18 CPD Accredited PDF Certificates, Hard Copy Certificate of Construction Management and our exclusive student ID card absolutely free. Courses Are Included In This Bundle: Course 01: Diploma in Construction Management at QLS Level 5 Course 02: Property Law Course 03: CDM Regulations Training Course 04: Architectural Studies Course 05: Complete Lean Six Sigma Green Belt Course for Service Industry Course 06: LEED V4 - Building Design and Construction Course 07: Solidworks: Beginner to Advanced Course 08: Revit Architecture Ultimate Interior Design Course Course 09: Building Surveying & Construction Cost Estimation Course 10: Introduction to Xactimate: Construction Cost Estimation Course 11: Construction Estimation using RSMeans Course Course 12: Facilities Management Certificate (FMC) Course 13: Estate Agent Course 14: Basics of Surveying Course 15: Site Management Safety Training Course 16: Construction Safety Course 17: Lone Worker Safety Course 18: Risk Management: Risk Assessment Diploma Don't miss this chance to elevate your career and skills. Enrol in Construction Management - Construction Engineering, Cost Estimation & Construction Safety today and take the first step towards achieving your goals and dreams. Learning Outcomes of Construction Management Gain a comprehensive understanding of construction management principles. Master key legislation and regulations like CDM. Develop proficiency in architectural design software. Acquire industry-standard cost estimation techniques. Implement effective safety protocols for construction projects. Mitigate risks through practical risk assessment strategies. Why buy this course? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Construction Management at QLS Level 5 Module 01: Introduction to Construction Management Module 02: Project Life Cycle and Success Module 03: Cost Management Module 04: Preliminary Site Investigation and Site Organisation Module 05: Site Management Module 06: Cost Estimation Module 07: Elements and Factors influencing Cost Estimation Module 08: Planning and Management of Equipment Module 09: Construction Materials Management Module 10: Vendor Analysis in Construction Management Module 11: Construction Procurement Course 02: Property Law Module 01: Introduction To Property Law Module 02: Land Law Principles- Rights And Interests Module 03: Registered And Unregistered Land Module 04: Ownership And Possession Of The Property Module 05: Co-Ownership In Property Module 06: Leases And Bailment Module 07: Property Law: License Module 08: The Mortgage Law Module 09: Insurance For Property Maintenance Module 10: Proprietary Estoppel (Property Rights) Module 11: Security Interests In Property Course 03: CDM Regulations Training Module 01: Introducing CDM Regulations Module 02: An Overview Of CDM Regulations Module 03: A Continued Overview Of The CDM Regulations Module 04: Planning Phases Of Construction Projects Module 05: Building And Maintaining A Safe Site Module 06: Legalities And Liabilities On A Site =========>>>>> And 15 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*18 = £134) CPD Hard Copy Certificate: £29.99 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Professionals seeking to upskill Project managers Building surveyors Quantity surveyors Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Site Manager Project Manager Estimator Surveyor Consultant Risk Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
ITIL® 4 Strategist: Direct, Plan and Improve: In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS