30162 Management courses

The Complete Leadership & Management Training - CPD Accredited Career Bundle Course is designed for those looking to elevate their professional standing within the world of leadership and management. This online course offers a detailed curriculum that covers core concepts, key strategies, and leadership practices that are essential in today’s competitive business landscape. Accredited by CPD, this course ensures learners are equipped with the knowledge necessary to build and refine their leadership capabilities, all while advancing their careers with a highly respected certification. Through a blend of theoretical learning, engaging materials, and accessible content, this course is perfect for professionals seeking to deepen their understanding of management principles. Whether you are new to leadership or looking to refresh your skills, this training provides valuable insights into managing teams, improving decision-making processes, and leading with confidence. Ideal for those looking to take the next step in their career, it’s a flexible and rewarding option that allows you to learn at your own pace, with the added benefit of certification upon completion. No matter your current level, this course offers practical insights that can be applied to any professional environment. __________________________________________________________________ Key Features Leadership & Management Career Bundle Includes the following offers: CPD Accredited Leadership & Management Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Leadership & Management Courses Course 01: Supervising Others Course 02: Developing Teamwork Course 03: Managing Meetings Course 04: Effective Delegation Course 05: Communication Skills Course 06: Effective Time Management Course 07: Strategic Planning and Implementation Course 08: Problem-Solving Skills With Critical Analysis Course 09: Change Management Course 10: Risk And Crisis Management Course 11: Conflict Management Course 12: Stress Management Course 13: Facilitation Management Course 14: Coronavirus (COVID-19) Awareness __________________________________________________________________ Accreditation These Leadership & Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. __________________________________________________________________ Certification Once you've successfully completed your Leadership & Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership & Management bundle is ideal for aspiring managers, new managers and those in the following professions: Business Owner Managing Director Line Manager Project Manager Team Leader Coach/Mentor Requirements No prior degree or experience is required to enrol in this course. Career path This Leadership & Management Course will help you to explore avariety of career paths in the related industry, including: Team Leader Supervisor Project Manager Operations Manager Business Development Manager General Manager Director Chief Executive Officer (CEO) Managing Director Head of Department Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Special Executive Masters Programme (S.E.M.P) This programme is geared at enhancing professionals' careers. The SEMP is an encapsulated Senior Management Programmes are short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive programme What makes us different? We are a world class business school located in the heart of London, Dubai, Islamabad and Lagos. We are one of the fastest growing British business schools with a stylish blended learning model that is both online and on campus. Learn more about the programme Special Executive Master's Programme in Information Technology Course Overview The MSBM Special Executive Masters Programmes (SEMP) allows you to update your skills, develop new skills, and explore and develop interests in a wide range of topics. These courses can be taken as personal or professional development and may enhance your employability. SEMP Information Technology program is designed to provide you with an integrated design and technology background that may help you advance your career. You will have the opportunity to apply appropriate technologies in the analysis and design of information systems, as well as assess ethical, legal, and social issues. You will also have the opportunity to study the theory, principles, and practices of information systems. Gaining value from technology requires an understanding of how technology interacts with business processes, strategy, and policy. Course Details Mode of Study Using Web-based technology, this program provides self-paced, individualized instruction that can be taken anywhere and anytime an individual has access to a computer and the Internet. This Programme is suitable for successful professionals or specialists in the private, public, or voluntary sectors who have new management responsibilities and need to quickly expand their management knowledge. This Programme serves as a refresher course for those who have had their Masters a long time ago and need quick reminders and professional/ academic updates while it serves as a primer for those very experienced Professionals who never made time out for their masters yet they require the academic and practical relevance of this master’s experience. It is a short executive training that runs online for 3 months. Candidates will run 2 months of active lectures and series of assignments and 1 month for their dissertation. Upon successful completion of the Programme, candidates will be awarded a Continuing Professional Development (CPD) certificate in the specific Programme they have completed. What is a CPD Course? Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is constantly moving at a very fast pace so undertaking CPD is essential to support a professional in his/her current role as well as helping them with career progression. CPD is all about upgrading knowledge, skills, and capabilities to remain effective and compliant. A CPD course is an investment that you make in yourself. It’s a way of planning your development that links learning directly to practice. CPD can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility, and help you become more creative in tackling new challenges. Is the SEMP Information Technology Programme right for me? The Course helps information technology (IT) professionals develop the necessary skills to be successful in their jobs and advance their career opportunities. This includes skills that will complement their technical skills, such as general management, leadership, strategy, interpersonal communication, relationship-building, effective consulting, and the ability to effectively influence managers outside the IT function and within the organization. Why SEMP Information Technology? The advancement of computers and communication technology continues to have a profound impact on our lives, and the workplace needs technically competent people to provide appropriate computing solutions for users. SEMP IT focuses on providing a broad-based foundation in Information Technology (IT) and on helping online students develop skills and knowledge in technical areas with practical value in the workplace. In addition to technical knowledge, many IT workers need to be able to communicate, handle multiple tasks at once, and assess user needs when developing computer-based solutions. SEMP IT also teaches problem-solving, critical thinking, communication, and teamwork skills. With an online learning environment, the SEMP IT offers an education designed around today's workplace. A world of opportunity is waiting for those ready to take the next step forward in their education. Who should enrol in this online Certificate Program? This online certificate program in Information System benefits professionals at all levels who want to contribute to their organization’s performance. Here are some of the people who will benefit from the online Programme:  Functional leaders who are involved with defining or executing brand and reputation strategies, such as leaders from human resources, public affairs, environmental relations, and legal Managers seeking to move into leadership positions in their organization Individuals seeking knowledge for career advancement in the field of enterprise software management Cross-functional teams from within an organization can take the program as that accelerates the impact of IT and engenders a common language and understanding in the organization Directors Business owners IT Trainers Corp Members Government officials Executives with responsibility for corporate communications, and/ or investor relations. Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. Workshops This is a self-study programme with unlimited tutor support. You will never be more than a message or phone call away from our tutors. Visa Requirements There are no Visa Requirements for this Course as it's an Online Course.

Get ready to take centre stage with our CPD Certified Event Management Diploma. As one of the most dynamic industries worldwide, Event Management offers the perfect arena to unleash your creativity and organisational skills. Our program offers a comprehensive and engaging exploration of the exciting world of events, ensuring you'll stand out in this vibrant field. Immerse yourself in the intricacies of Event Management from planning to execution. Master the art of creating memorable experiences, coordinating logistical elements, and managing budgets. Navigate the complexities of different event types, be it corporate meetings, music festivals, or weddings. Transform your passion into a thriving career with our Event Management Diploma. Step into the exciting world of Event Management and create moments that leave a lasting impression. Courses Are Included in this Event Management Diploma - CPD Certified Bundle: Course 01: Advanced Diploma in Event Management at QLS Level 7 Course 02: Hospitality Management Course 03: Organisational Skills Course for Administrator Course 04: Catering Management Course 05: Photography Masterclass Course 06: Wedding Planner Learning Objectives Gain a comprehensive understanding of the Event Management industry, its structure, and operating procedures. Learn to plan, coordinate, and execute a wide range of events, gaining practical insights into the mechanics of Event Management. Develop the ability to manage budgets effectively, essential in ensuring the success of any event under your management. Understand the various types of events, their unique needs and requirements, enhancing your versatility in Event Management. Why Choose Our Event Management Course? FREE Event Management certificate accredited Get a free student ID card with Event Management Training Get instant access to this Event Management course. Learn Event Management from anywhere in the world Event Management is affordable and simple to understand Event Management is entirely online, interactive lesson with voiceover audio Lifetime access 24/7 tutor support Start your learning journey straightaway with Event Management Diploma - CPD Certified! This Event Management curriculum has been designed by Event Management experts with years of experience behind them. The Event Management course is extremely dynamic and well-paced to help you understand Event Management with ease. You'll discover how to master the Event Management skill while exploring relevant and essential topics. Assessment Process of Event Management Diploma - CPD Certified Once you have completed all the courses in the Event Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 230 CPD hours / points Accredited by CPD Quality Standards Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

The main subject areas of the course are: Legislation and guidance for asbestos practitioners. The properties of asbestos and health effects of exposure to asbestos fibres. The types of asbestos and its uses in buildings. The types of asbestos surveys. The asbestos register, risk assessment and management plan. Asbestos remediation. The role of asbestos analysts and laboratory procedures.

Materials management coordinates the flow of materials in relation to demand, pricing, quality, and delivery schedules. Learn regarding material management to meet the material needs of your company by taking this Material Management course. Our in-depth Material Management training will walk you through the ins and outs of material management processes. The course will provide valuable lectures on purchasing and supply chain management. In addition, it will discuss the fundamentals of inventory planning and control, stores management and control, and forecasting. Finally, you'll learn the process of materials requirement planning and explore the best practices for material handling.  Learning Objectives Gain an excellent understanding of material management Strengthen your knowledge of purchasing and supply chain management Learn about inventory management, planning and control Have a better grasp of stores management and control Understand the MRP system Learn about materials handling Be able to limit material wastage and enhance productivity Who is this Course for? This Material Management course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of material management or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Material Management course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Supply Chain Director Logistics Engineer Logistics Manager Logistics Director Inventory Analyst Inventory Clerk Inventory Planner Purchasing Clerk Warehouse Foreman Course Curriculum Module 01: Introduction to Material Management Introduction to Material Management 00:14:00 Module 02: Purchasing and Supply Chain Management Purchasing and Supply Chain Management 00:15:00 Module 03: Inventory Management, Planning and Control Inventory Management, Planning and Control 00:17:00 Module 04: Stores Management and Control Stores Management and Control 00:24:00 Module 05: Forecasting Forecasting 00:13:00 Module 06: Material Requirements Planning Material Requirements Planning 00:22:00 Module 07: Materials Handling Materials Handling 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The objective of the Level 7 Diploma in Tourism and Hospitality Management qualification (Accredited by Othm, UK) is to provide tourism industry professionals with the specialist knowledge needed to advance their careers. This Level 7 Diploma in Tourism and Hospitality Management is also helpful for graduates who are entering the tourism and hospitality sector for them to gain the skills needed to manage business operations. The qualification provides learners with a contemporary, critical, and international programme that supports their development as managers with a lifelong-learning orientation. The qualification also enables the learners to analyse complex management problems and to apply and adapt specialist skills and technical terminology to propose solutions to these problems informed by best practice and contemporary research. Successful completion of Level 7 Diploma in Tourism and Hospitality Management enable learners to progress into or within employment and/or continue their study towards a relevant Master's programme with advanced standing. Level 7 Diploma in Tourism and Hospitality Management Key Highlights of level 7 Diploma in Tourism and Hospitality Management programme are: Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The Diploma in Tourism and Hospitality Management - Level 7 will teach you to analyse complex management problems and to apply and adapt specialist skills and technical terminology to propose solutions to these problems informed by best practice and contemporary research. Upon successful completion of the programme, you will also become eligible to gain direct entry into relevant Master's and MBA degree programme. Mandatory units (Total Credits: 120) The OTHM Level 7 Diploma in Tourism and Hospitality Management qualification consists of 6 mandatory units for a combined total of 120 credits Strategic Management and Marketing (20 credits) Destination Management (20 credits) International Tourism Policy and Development (20 credits) E-Tourism and Social Media (20 credits) Advanced Research Methods (20 credits) Organisational Behaviour in International Contexts (20 credits) Who is this course for? Working Professionals Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression. A formal Postgraduate qualification leading to award of degrees in future. Requirements For entry onto the Level 7 Diploma in Tourism and Hospitality Management qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admissio Counsellors for waiver information. Career path Become eligible to gain direct entry into relevant Master's degree programme after completion of your Level 7 Diploma in Tourism and Hospitality Management Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Hospitality Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Hospitality Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Hospitality Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Hospitality Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Hospitality Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hospitality Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Hospitality Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Hospitality Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Hospitality Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hospitality Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Hospitality Management Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology Module 12: E-Hospitality and Technology 00:22:00 Mock Exam Mock Exam - Hospitality Management 00:20:00 Final Exam Final Exam - Hospitality Management 00:20:00

PMI-ACP® Exam Prep This course builds on the candidates' practical experience of Agile in the workplace to equip them with the broad range of knowledge and skills required for the PMI® Agile Certification exam. It will follow the PMI® requirements and reference the suggested reading list, including the Agile Practice Guide, but will not be limited to those areas. Within the profession and discipline of project management, Agile continues to develop as a significant and important aspect of bringing change to an organization. Where the products of change must be delivered to the business 'on time,' Agile is often the chosen methodology. In addition to equipping candidates for the PMI® Agile Certification examination, this course will also support candidates in taking a more informed and effective role in Agile projects. It will also enable them to take a significant role in encouraging and enabling the organization to become or develop as an Agile environment. What you will Learn You will learn how to: Appreciate the wider aspects of Agile project management tools and techniques Integrate various disciplines within Agile Tailor / customize Agile to suit the needs of different projects Prepare yourself for the PMI® Agile Certification examination Getting Started Introductions Agenda Expectations Foundation Concepts Defining 'Traditional' Project Management Project management parameters The 'traditional' approach to the parameters Strengths and weaknesses of the traditional approach Defining 'Agile' Project Management Project management parameters revisited The 'agile' approach to the parameters Strengths and weaknesses of agile Managing projects with traditional and agile methods Can the two approaches co-exist? Leveraging the benefits of both methods Options for using both methods on a project Avoiding the elephant traps Key aspects of the PMI® Agile Certified Practitioner (PMI-ACP)® Handbook Overview Eligibility requirements Exam information Exam Blueprint Continuing certification requirements Key aspects of the PMI Agile Certification Examination Content Outline Introduction Agile exam content outline Tools and techniques Knowledge and skills Domains and tasks (not examined) An Introduction to Agile and Implementing Agile Definable work vs. high-uncertainty work Project factors that influence tailoring The Agile Manifesto and 12 Principles Agile mindset Agile domains and tasks Agile Tools and Techniques Related to PM 'Hard Skills' Planning, monitoring, and adapting The need for planning, monitoring, and adapting The Agile approach to planning and plans The Agile planning tools and techniques The Agile monitoring tools and techniques The Agile approach to adapting Product quality A definition of 'product quality' Setting the standard for product quality Agile tools and techniques for achieving product quality Risk management A definition of 'risk' What is 'at risk'? The acceptability of risks The Agile tools and techniques for managing risks Agile Tools and Techniques Related to PM 'Soft Skills' The difference between PM 'hard and soft' skills Communications The importance of communications Forms of agile communications Communications within the project Communications from the project Communications to the project Making communications the cultural norm Interpersonal Skills Defining and understanding management Defining and understanding leadership Defining and understanding servant leadership Delegating vs. empowering Playing to people's strengths Overcoming the roadblocks Core Agile Tools and Techniques The philosophy of core Agile tools and techniques Agile estimation Will traditional forms of estimating work for agile? The relationship between estimating and guessing The relationship between estimating and sizing The where, who, and how of agile estimating Agile analysis and design Product analysis and design from a user point of view Product analysis and design from a supplier point of view Product analysis and design from an agile project point of view Value-Based Agile Tools and Techniques The role of value-based tools and techniques in bridging traditional PM with Agile Value-based prioritization Value-based prioritization and agile projects Investment appraisal methods Regulatory driven Customer driven Ranking methods (MMF, MoSCoW) Metrics What should we measure / track? Methods of measuring / tracking Adding value with metrics Process Improvement Value-stream analysis Value-stream mapping Agile Knowledge and Skills Context of Agile Knowledge and Skills vis-à-vis Agile Tools and Techniques Agile Knowledge and Skills Process focused People focused Product focused Project focused Exam Preparation and Course Closure The application process - where are you now? The 'Exam-Focused Journal' - what you still have to do Further preparation - self-study schedule Exam topic review Practice exam Practice exam debrief Course closure

PMI-ACP® Exam Prep: In-House Training This course builds on the candidates' practical experience of Agile in the workplace to equip them with the broad range of knowledge and skills required for the PMI® Agile Certification exam. It will follow the PMI® requirements and reference the suggested reading list, including the Agile Practice Guide, but will not be limited to those areas. Within the profession and discipline of project management, Agile continues to develop as a significant and important aspect of bringing change to an organization. Where the products of change must be delivered to the business 'on time,' Agile is often the chosen methodology. In addition to equipping candidates for the PMI® Agile Certification examination, this course will also support candidates in taking a more informed and effective role in Agile projects. It will also enable them to take a significant role in encouraging and enabling the organization to become or develop as an Agile environment. What you will Learn You will learn how to: Appreciate the wider aspects of Agile project management tools and techniques Integrate various disciplines within Agile Tailor / customize Agile to suit the needs of different projects Prepare yourself for the PMI® Agile Certification examination Getting Started Introductions Agenda Expectations Foundation Concepts Defining 'Traditional' Project Management Project management parameters The 'traditional' approach to the parameters Strengths and weaknesses of the traditional approach Defining 'Agile' Project Management Project management parameters revisited The 'agile' approach to the parameters Strengths and weaknesses of agile Managing projects with traditional and agile methods Can the two approaches co-exist? Leveraging the benefits of both methods Options for using both methods on a project Avoiding the elephant traps Key aspects of the PMI® Agile Certified Practitioner (PMI-ACP)® Handbook Overview Eligibility requirements Exam information Exam Blueprint Continuing certification requirements Key aspects of the PMI Agile Certification Examination Content Outline Introduction Agile exam content outline Tools and techniques Knowledge and skills Domains and tasks (not examined) An Introduction to Agile and Implementing Agile Definable work vs. high-uncertainty work Project factors that influence tailoring The Agile Manifesto and 12 Principles Agile mindset Agile domains and tasks Agile Tools and Techniques Related to PM 'Hard Skills' Planning, monitoring, and adapting The need for planning, monitoring, and adapting The Agile approach to planning and plans The Agile planning tools and techniques The Agile monitoring tools and techniques The Agile approach to adapting Product quality A definition of 'product quality' Setting the standard for product quality Agile tools and techniques for achieving product quality Risk management A definition of 'risk' What is 'at risk'? The acceptability of risks The Agile tools and techniques for managing risks Agile Tools and Techniques Related to PM 'Soft Skills' The difference between PM 'hard and soft' skills Communications The importance of communications Forms of agile communications Communications within the project Communications from the project Communications to the project Making communications the cultural norm Interpersonal Skills Defining and understanding management Defining and understanding leadership Defining and understanding servant leadership Delegating vs. empowering Playing to people's strengths Overcoming the roadblocks Core Agile Tools and Techniques The philosophy of core Agile tools and techniques Agile estimation Will traditional forms of estimating work for agile? The relationship between estimating and guessing The relationship between estimating and sizing The where, who, and how of agile estimating Agile analysis and design Product analysis and design from a user point of view Product analysis and design from a supplier point of view Product analysis and design from an agile project point of view Value-Based Agile Tools and Techniques The role of value-based tools and techniques in bridging traditional PM with Agile Value-based prioritization Value-based prioritization and agile projects Investment appraisal methods Regulatory driven Customer driven Ranking methods (MMF, MoSCoW) Metrics What should we measure / track? Methods of measuring / tracking Adding value with metrics Process Improvement Value-stream analysis Value-stream mapping Agile Knowledge and Skills Context of Agile Knowledge and Skills vis-à-vis Agile Tools and Techniques Agile Knowledge and Skills Process focused People focused Product focused Project focused Exam Preparation and Course Closure The application process - where are you now? The 'Exam-Focused Journal' - what you still have to do Further preparation - self-study schedule Exam topic review Practice exam Practice exam debrief Course closure

COURSE INTRODUCTION  The purpose of this course is to introduce / refresh participants’ knowledge and skills in the essential aspects of diabetes management in their practice setting.  AIMS AND OBJECTIVES  Identify their current knowledge of diabetes care and how confident they feel about offering advice to a patient with diabetes and or their family. Purpose and outcomes of the main treatment options for people with diabetes . Discuss the importance of addressing the person’s needs and how regular clinic visits impact on the management of diabetes All course materials and certificate of attendance Accreditation 6 CPD points awarded completion. Accredited by One Awards (*Certificate £30) and CPD Standards (*Certificate free) Discuss how to build relationships and establish an environment that enables the person with diabetes to take an active role in their diabetes management  COURSE CONTENTS OVERVIEW  Aetiology and diagnosis of type 1 and type 2. Difference between type 1 and type 2 diabetes  Implications for practice  Management goals TYPE 1  Treatment and management options  Carbohydrate awareness  Challenges in self-management  Hypoglycaemia and hyperglycaemia  Screening and the annual review TYPE 2  First line treatment and step-wise options  Food choices and relation to risk  Activity and type 2 diabetes  Cardiovascular disease and type 2 diabetes  Screening and annual review  SUPPORTING PEOPLE WITH DIABETES AND THEIR FAMILY  Seeing the person not the disease  Consultation skills  Ongoing support needs .  Food and lifestyle messages for diabetes  Annual review and screening including foot care advice  Blood glucose monitoring  Consultation skills and relationship building  Complications and treatment options  WHO SHOULD ATTEND?  Nurses HCAs