28771 Management courses

Safe Handling of Medication in Health & Social Care Online Training The purpose of this course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. The Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care qualification covers the different medications and their applications. You will also learn how to safely store and dispose of medicines, how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. Learning Outcomes After completing Level 2 - Safe Handling of Medication in Health & Social Care course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. Level 2 - Safe Handling of Medication in Health & Social Care Bundle Courses Course 01: Level 2 - Safe Handling of Medication in Health & Social Care Course 02: Social Worker: Social Work Diploma Course 03: Level 2 Health & Care Course 04: Level 2 Certificate in Understanding Nutrition and Health Course 05: Level 3 Diploma in Healthcare Support Safe Handling of Medication in Health & Social Care Training Course Curriculum of Level 2 - Safe Handling of Medication in Health & Social Care Module 01: Understand Medication and Prescriptions Module 02: Supply, Storage and Disposal of Medication Module 03: Understand the Requirements for the Safe Administration of Medication Module 04: Record Keeping and Audit Processes for Medication --------------------------- Assessment Method of Safe Handling of Medication in Health & Social Care After completing each module of the Safe Handling of Medication in Health & Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Safe Handling of Medication in Health & Social Care After completing the MCQ/Assignment assessment for this Safe Handling of Medication in Health & Social Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Safe Handling of Medication in Health & Social Care Online Training This qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. Requirements Safe Handling of Medication in Health & Social Care Online Training There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Safe Handling of Medication in Health & Social Care Online Training Level 2 - Safe Handling of Medication in Health & Social Care course is designed for anyone who wants to start a career in care and wishes to handle medication. It can lead to roles such as Care Worker or Pharmacy Assistant. Certificates Certificate of completion Digital certificate - Included

When people think of buying or selling a property, the first thing that comes to mind is an Estate Agent. They are the guide who assists clients with every aspect of a sale, from property hunting to closing the deal. They also assist clients in finding their dream house, which can be a very rewarding and enjoyable profession. Our Estate Agent is designed for anyone interested in becoming an estate agent or working for an estate agency. The course begins with basic Estate Agent knowledge and gradually shares expertise knowledge. This course will provide you with a comprehensive understanding of Estate Agent, including key concepts and strategies. The advanced knowledge you will gain in this Estate Agent Diploma will be extremely valuable and will enable you to establish the meaningful career you have always desired. Learning Outcomes After completing this Diploma in Estate Agent Course, learner will be able to: Understand the fundamental knowledge of estate agents Gain a thorough understanding of business planning Understand acquisition of ownership Understand other rights to property Gain a solid understanding of land use control, environmental liability and leases Understand how to make your first real estate investment Know how to determine a good deal Why Choose this Diploma in Diploma in Estate Agent Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Diploma in Estate Agent course. ***Other Benefits of this Diploma in Estate Agent Course: Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Diploma in Estate Agent course] Detailed course curriculum *** Diploma in Estate Agent *** Module 1: Basic Knowledge of Estate Agents Module 2: Business Planning Module 3: Ownership of Real Estate Module 4: Acquisition of Ownership Module 5: Other Rights to Property Module 6: Land Use Control Module 7: Environmental Liability Module 8: Leases Module 9: Making Your First Real Estate Investment Module 10: How to Determine a Good Deal? Module 11: How to Write Money-Making Contracts Module 12: The Art of the Deal: Negotiations Module 13: How to Sell Your Property Module 14: Tax Module 15: Real Estate Finance Module 16: Regulation of Estate Agents ------------------------------ Assessment Method After completing each module of the Diploma in Estate Agent Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Estate Agent course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Estate Agent course is ideal for anyone looking to start a career as an estate agent or work for an estate agency. There is no experience or previous qualifications required for enrolment on this Diploma in Estate Agent course. Requirements There are no specific requirements for this Diploma in Estate Agent course because it does not require any advanced knowledge or skills. Career path After completing this Diploma in Estate Agent course, you will gain in-depth knowledge about real estate and you will be able to pursue a variety of rewarding career opportunities. Certificates Certificate of completion Digital certificate - Included

When people think of buying or selling a property, the first thing that comes to mind is an Estate Agent. They are the guide who assists clients with every aspect of a sale, from property hunting to closing the deal. They also assist clients in finding their dream house, which can be a very rewarding and enjoyable profession. Our Estate Agent Diploma is designed for anyone interested in becoming an estate agent or working for an estate agency. The course begins with basic Estate Agent knowledge and gradually shares expertise knowledge. This course will provide you with a comprehensive understanding of Estate Agent, including key concepts and strategies. The advanced knowledge you will gain in this Estate Agent Diploma will be extremely valuable and will enable you to establish the meaningful career you have always desired. Learning Outcomes After completing this Diploma in Estate Agent Course, learner will be able to: Understand the fundamental knowledge of estate agents Gain a thorough understanding of business planning Understand acquisition of ownership Understand other rights to property Gain a solid understanding of land use control, environmental liability and leases Understand how to make your first real estate investment Know how to determine a good deal Know how to write money-making contracts Understand negotiations Gain in-depth knowledge about tax and real estate finance Understand regulation Why Choose Diploma in Estate Agent Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Diploma in Estate Agent Course Course. ***Other Benefits of this Diploma in Estate Agent Course Course: Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Estate Agent Course] ***Diploma in Estate Agent Course*** Detailed course curriculum Module 1: Basic Knowledge of Estate Agents Module 2: Business Planning Module 3: Ownership of Real Estate Module 4: Acquisition of Ownership Module 5: Other Rights to Property Module 6: Land Use Control Module 7: Environmental Liability Module 8: Leases Module 9: Making Your First Real Estate Investment Module 10: How to Determine a Good Deal? Module 11: How to Write Money-Making Contracts Module 12: The Art of the Deal: Negotiations Module 13: How to Sell Your Property Module 14: Tax Module 15: Real Estate Finance Module 16: Regulation of Estate Agents ----------------------- Assessment Method After completing each module of this Diploma in Estate Agent Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Diploma in Estate Agent Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Course is ideal for anyone looking to start a career as an estate agent or work for an estate agency. There is no experience or previous qualifications required for enrolment on this Diploma in Estate Agent Course. It is available to all students, of all academic backgrounds. Requirements There are no specific requirements for this Diploma in Estate Agent Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Professionals will be prepared for a rewarding career as estate agents after completing this Diploma in Estate Agent Course. They will be able to show clients available properties, assist investors in buying investment properties, and even assist clients in finding the ideal rental property. Certificates Certificate of completion Digital certificate - Included

Are you looking to enhance your Sales and Marketing Diploma skills? If yes, then you have come to the right place. Our comprehensive course on Sales and Marketing Diploma will assist you in producing the best possible outcome by mastering the Sales and Marketing Diploma skills. The Sales and Marketing Diploma is for those who want to be successful. In the Sales and Marketing Diploma, you will learn the essential knowledge needed to become well versed in Sales and Marketing Diploma. Our Sales and Marketing Diploma starts with the basics of Sales and Marketing Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this Sales and Marketing Diploma is intuitive and easy to understand. Why would you choose the Sales and Marketing Diploma from Compliance Central: Lifetime access to Sales and Marketing Diploma materials Full tutor support is available from Monday to Friday with the Sales and Marketing Diploma Learn Sales and Marketing Diploma skills at your own pace from the comfort of your home Gain a complete understanding of Sales and Marketing Diploma Accessible, informative Sales and Marketing Diploma learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Sales and Marketing Diploma bundle Study Sales and Marketing Diploma in your own time through your computer, tablet or mobile device. Learn at your own pace from the comfort of your home, as the rich learning materials of Sales and Marketing course are accessible from any place at any time. The curriculums are divided into tiny, bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Summary: Sales and Marketing Strategic Planning and Development Marketing Plan and Analysis Marketing Internal & External Analysis Market Segmentation, Targeting and Positioning Approach to Customer and Competitor Analysis CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales and Marketing Diploma helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Sales and Marketing Diploma. It is also great for professionals who are already working in Sales and Marketing Diploma and want to get promoted at work. Requirements To enrol in this Sales and Marketing Diploma, all you need is a basic understanding of the English Language and an internet connection. Career path The Sales and Marketing Diploma will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Sales and Marketing Diploma. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Cyber Security course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Cyber Security. Our course starts with the basics of Cyber Security and gradually progresses towards advanced topics. Therefore, each lesson of this Cyber Security is intuitive and easy to understand. So, stand out in the job market by completing the Cyber Security course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Cyber Security course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Cyber Security Course Curriculum Cyber Security Module 01: Cyber Security and Fraud Prevention Cyber Security Module 02: Security Investigations and Threat Awareness Cyber Security Module 03: Laws and Regulations Who is this course for? Anyone from any background can enrol in this Cyber Security course. Requirements To enrol in this Cyber Security course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Cyber Security. Cybersecurity Analyst: £30,000 to £60,000 per year Information Security Officer: £40,000 to £70,000 per year Data Protection Officer (DPO): £45,000 to £75,000 per year Compliance Manager (Cybersecurity): £35,000 to £65,000 per year Cybersecurity Consultant: £50,000 to £80,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Semantically, alternative medicine refers to health treatment that is not practised using standard techniques that are typically used by doctors. Some also call it integrative or complementary therapy. Alternative medicine may include homoeopathy, traditional medicine, chiropractic, and acupuncture. Nowadays, health care experts themselves are becoming more and more open to alternative medicine and accepting the advantages of alternative medicine. Janets introduces the Diploma in Alternative Medicine at an affordable price for learners to gain the knowledge required to work in the alternative medicine field and enjoy a long career in any relevant domain. It provides a fantastic opportunity for those who are looking to brush up their knowledge and boost their career with an acknowledged certificate. This online alternative medicine course comprises 42 units that will take approximately 33 hours to complete. Moreover, it is accompanied by instructional videos, practical illustrations, how-to instructions and advice. Also, you'll have 1-year access to this course that enables you to study at your speed within your comfort zone. Why Choose this Course? By selecting this course, you'll have: Certificate (e-certificate upon successful completion) Accessible, educational modules instructed by the experts Flexible study time, learn at your own pace, through your computer, tablet or mobile device Instant feedback through mock tests and multiple-choice assessments 24/7 help desk available from our Customer Service teams Full Teacher Support during weekdays The list of alternative medicines Knowledge about the benefits of alternative medicines Course Design The course is delivered through our e-learning platform and accessible with any internet-connected device. No formal deadlines or teaching schedules are included that aids a flexible study plan.  The experts will teach you via the following: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? Though it's an advanced course, anyone wanting to gain comprehensive knowledge and inherent experience in the relevant field is suitable for this alternative medicine course. Therefore, no additional lesson is compulsory. Besides, experts from this industry have designed this course that ensures its high quality. This makes the course an excellent opportunity for all students from any academic backgrounds to attain in-depth knowledge on this subject.

Are you ready to elevate your professional skills and make a lasting impact in your career? Our Business Proposal Writing Diploma is meticulously designed to equip you with the expertise needed to craft compelling, persuasive, and successful business proposals. This comprehensive course covers every aspect of proposal writing, ensuring you have the knowledge and confidence to secure business opportunities and drive your organization forward. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This Business Proposal Writing Diploma course teaches you how to create effective business proposals. You'll start by understanding what makes a good proposal and why they are important. You'll then learn how to begin the writing process, gather and organize necessary information, and create a structured outline. The course will improve your writing skills, focusing on clarity and persuasiveness. You'll practice drafting the proposal, ensuring it is clear and professional. Additionally, you'll learn how to proofread and edit your work to eliminate errors and improve readability. Finally, you will learn how to review your proposal for completeness and add finishing touches to make it stand out. By the end of the course, you will be able to write professional, convincing business proposals that meet your goals. Course Curriculum Module 01: Understanding Proposals Module 02: Beginning the Proposal Writing Process Module 03: Finding Facts Module 04: Preparing an Outline Module 05: Writing Skills (I) Module 06: Writing Skills (II) Module 07: Writing the Proposal Module 08: Proofreading and Editing Module 09: Checking Module 10: Adding the Final Touches Learning Outcomes: Grasp the essentials of business proposals and their significance. Initiate the proposal writing process with confidence and clarity. Gather and analyse crucial facts for informed proposal development. Develop structured outlines to guide proposal creation effectively. Enhance writing skills for clear and persuasive communication. Polish proposals with thorough proofreading, editing, and final touches. CPD 10 CPD hours / points Accredited by CPD Quality Standards Business Proposal Writing Diploma 45:19 1: Module 01: Understanding Proposals 06:34 2: Module 02: Beginning the Proposal Writing Process 03:10 3: Module 03: Finding Facts 03:07 4: Module 04: Preparing an Outline 06:12 5: Module 05: Writing Skills (I) 06:46 6: Module 06: Writing Skills (II) 03:52 7: Module 07: Writing the Proposal 03:26 8: Module 08: Proofreading and Editing 04:15 9: Module 09: Checking 03:17 10: Module 10: Adding the Final Touches 03:40 11: CPD Certificate - Free 01:00 Who is this course for? Aspiring proposal writers Business development professionals Entrepreneurs seeking funding Corporate executives Project managers Career path Business Development Manager Proposal Writer Grant Writer Bid Coordinator Content Strategist Sales Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to turn your business dreams into reality? Whether you're aspiring to launch your first start-up or looking to refine your entrepreneurial skills, our comprehensive Diploma on Entrepreneurship is designed to guide you every step of the way. Our expert-led curriculum covers everything you need to know to start, manage, and grow a successful business. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access As part of this diploma programme in entrepreneurship, students will study the essential processes for launching and operating a profitable company. They will start by deciding on the best kind of business and learning the fundamentals of getting established. They are guided by the course in developing a strong business plan and examining the competition in the market. Along with learning how to obtain financing, learners will also uncover efficient marketing techniques for promoting their businesses. Essential company operations are covered throughout the course, such as recruiting the correct staff and handling everyday tasks. Key elements include personnel training and business growth methods, which guarantee that learners are prepared to successfully expand their endeavors. All things considered, this curriculum offers the knowledge and abilities needed to transform creative ideas into profitable ventures. Course Curriculum: Module 01: Decide on the Type of Business Module 02: Basics of Starting a Business Module 03: Create a Business Plan Module 04: What Is the Market Competition Like Module 05: Market the Business Module 06: Get Financing Module 07: Run the Business Module 08: Hire Employees Module 09: Training Employees Module 10: Grow the Business Learning Outcomes: Identify the type of business to start. Understand basics for starting a business. Develop a comprehensive business plan. Analyze the market competition effectively. Implement strategies to market the business. Secure financing for the business. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma on Entrepreneurship 51:53 1: Module 01: Decide on the Type of Business 04:30 2: Module 02: Basics of Starting a Business 04:35 3: Module 03: Create a Business Plan 04:26 4: Module 04: What Is the Market Competition Like 03:19 5: Module 05: Market the Business 05:41 6: Module 06: Get Financing 06:16 7: Module 07: Run the Business 05:17 8: Module 08: Hire Employees 05:54 9: Module 09: Training Employees 05:56 10: Module 10: Grow the Business 04:59 11: CPD Certificate - Free 01:00 Who is this course for? Aspiring entrepreneurs. Small business owners. Startup enthusiasts. Business graduates. Career changers. Career path Entrepreneur Business consultant Start-up advisor Market analyst Business development manager Small business owner Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to dive into the world of intelligence analysis and make a significant impact in national security and beyond? Our comprehensive Intelligence Analyst Certification is designed to equip you with the essential skills and knowledge needed to excel in this critical field. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Intelligence Analyst Certification course, learners delve into the fundamental aspects of intelligence analysis. They start by understanding the essence of intelligence analysis, its historical evolution, and current best practices. The course emphasizes the intelligence cycle, teaching how information is gathered, processed, and disseminated to support decision-making. Participants learn about their roles and responsibilities as analysts, honing critical thinking skills and techniques for organizing information effectively. Legal and ethical considerations in intelligence operations are also covered, ensuring analysts understand boundaries and responsibilities in their work. Lastly, the course explores the broader context of intelligence in national security, highlighting its importance and impact on policies and strategies. Overall, learners gain comprehensive knowledge and skills necessary to perform effectively as intelligence analysts in various professional settings. Course Curriculum Module 01: Introduction to the Course Module 02: Defining Intelligence Analysis Module 03: Development of Intelligence Analysis Module 04: Intelligence Analysis and Best Practice Module 05: The Intelligence Cycle Module 06: Your Role, Responsibilities, and Functions as an Analyst Module 07: Critical Thinking and Structuring Module 08: Legal Issues and Ethics Module 09: Intelligence and National Security Learning Outcomes: Understand the fundamentals of Intelligence Analysis and its historical evolution. Apply critical thinking techniques to structure intelligence reports effectively. Comprehend legal and ethical considerations in the context of intelligence operations. Demonstrate proficiency in the Intelligence Cycle and its application in practice. Identify roles, responsibilities, and functions within the scope of intelligence analysis. Analyse the relationship between intelligence and national security issues. CPD 10 CPD hours / points Accredited by CPD Quality Standards Intelligence Analyst Certification 2:29:21 1: Module 01: Introduction to the Course 01:52 2: Module 02: Defining Intelligence Analysis 17:29 3: Module 03: Development of Intelligence Analysis 18:04 4: Module 04: Intelligence Analysis and Best Practice 25:15 5: Module 05: The Intelligence Cycle 12:19 6: Module 06: Your Role, Responsibilities, and Functions as an Analyst 21:28 7: Module 07: Critical Thinking and Structuring 17:12 8: Module 08: Legal Issues and Ethics 17:40 9: Module 09: Intelligence and National Security 17:02 10: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work in intelligence-related governmental departments. Professionals seeking to enhance their analytical skills in national security contexts. Graduates aiming to start a career in intelligence analysis roles. Military personnel transitioning to civilian intelligence roles. Law enforcement officers interested in intelligence gathering and analysis. Career path Intelligence Analyst Counterintelligence Officer Risk Assessment Analyst Security Intelligence Specialist National Security Analyst Cyber Intelligence Analyst Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Join me on Wednesday 18th May to discuss Staff Retention: We will share ideas and hopefully learn new ideas. We will explore the most effective ways to connect your team. Lets look at how leading in an emotionally Intelligent way can help retain staff.