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29847 Management courses

Employment Law UK

4.7(160)

By Janets

Employment in the UK is a very long and complicated process. Most companies start recruiting new graduates almost a year prior to the starting date of a job. Yet many people want to work there as it is a breeding ground for new tech, innovation and multi culture. If you want to get a clear understanding of the employment laws in the UK,you should definitely consider taking this course. Employment Law UK is a very structured course as it initially introduces you to UK employment law, types of workers and employment courts. You will also learn about laws regarding employment for foreign nationals including what happens when illegal immigrants are hired for jobs. Next you learn about the terms of an employment including express, implied and varying terms. You will further get more information regarding employee rights, termination, discrimination, business transfers and collective rights. The course provides some useful websites in order to help job seekers and people interested in understanding UK employment laws alike. If you want to get a job in the UK be it general or law related this course can seriously be of use. Who is the course for? People who are interested in getting a job in the UK and need to learn about the laws Professionals seeking to gain employment in UKVI or as a solicitor Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: Employment Law UK is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: UKVI officer Recruitment Consultant HR Officer Solicitor

Employment Law UK
Delivered Online On Demand10 hours 55 minutes
£9.99

Anti-Money Laundering (AML) - Level 3

5.0(1)

By Course Gate

Master anti-money laundering with our course on due diligence, transaction monitoring, and risk management. Enrol to combat financial crimes.

Anti-Money Laundering (AML) - Level 3
Delivered Online On Demand
£11.99

Public Health and Safety

By IOMH - Institute of Mental Health

Overview of Public Health and Safety In the bustling tapestry of the UK's healthcare landscape, public health and safety stand as silent sentinels, guarding our well-being. Amid rising challenges, from environmental shifts to evolving diseases, there lies an unparalleled opportunity to champion the cause of health. "Public Health and Safety - CPD Certified" serves as your gateway to this vibrant world, unveiling the intricacies of epidemiology, the heartbeat of disease control, and the dance between the environment and health. With the UK dedicating considerable resources to public health, this Public Health and Safety course illuminates the path ahead.  Dive into this Public Health and Safety course, and become a part of the change. Your journey in safeguarding the nation's health begins here. This Public Health and Safety course covers the following topics: Grasp fundamental concepts in public health. Analyse epidemiological data for disease understanding. Evaluate disease control methods and frequency measures. Assess public health's relationship with the environment. Understand the intricacies of health system policies. Discuss ethical considerations in public health scenarios. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Public Health and Safety course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Public Health and Safety is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Public Health and Safety course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Public Health and Safety Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1: Introduction to Public Health Introduction to Public Health 00:23:00 Module 2: Principles of Public Health Principles of Public Health 00:20:00 Module 3: Understanding Epidemiology Understanding Epidemiology 00:23:00 Module 4: Disease Control Disease Control 00:23:00 Module 5: Understanding Measures of Disease Frequency Understanding Measures of Disease Frequency 00:19:00 Module 6: Maternity and Childbirth Maternity and Childbirth 00:37:00 Module 7: Environment and Public Health Environment and Public Health 00:21:00 Module 8: Health System and Policy Health System and Policy 00:22:00 Module 9: Public Health and Ethics Public Health and Ethics 00:15:00 Assignment Assignment - Public Health and Safety 00:00:00

Public Health and Safety
Delivered Online On Demand3 hours 23 minutes
£15

NetApp ONTAP 9 Cluster Administration and Data Protection Bundle

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Network Engineers Channel Partners System Engineers Overview By the end of this course, you will be able to: Describe how ONTAP 9 fits into NetApp?s Cloud and Data Fabric strategy Identify supported ONTAP platforms Define ONTAP cluster components Create a cluster Manage ONTAP administrators Configure and manage storage resources Configure and manage networking resources Describe a Storage Virtual Machine?s (SVM?s) role in NetApp?s storage architecture Create and configure an SVM Create and manage FlexVols Implement storage efficiency features Create protocol servers within an SVM Upgrade and revert ONTAP patches and releases Describe the levels on which ONTAP protects data Describe the ONTAP 9 data protection features Understand the various data mirroring relationships available with ONTAP 9 Configure and operate SnapMirror and SnapVault data replication Demonstrate Storage Virtual Machine data protection Explain the components and configuration involved with SyncMirror and MetroCluster Describe NDMP protocol operation, configuration and management Pre/Post Assessment The ONTAP 9.0 Cluster Administration and Data Protection combo course uses lecture and hands-on exercises to teach basic administration and configuration of a cluster as well as the core backup and restore technologies found in ONTAP 9. The hands-on labs allow you to practice working with ONTAP features and manage your storage and network resources using the cluster shell and OnCommand System Manager. You will learn how to implement and manage SnapMirror, SnapVault, and SnapLock technology which are used to replicate and restore mission-critical data in the enterprise. The course also surveys real-world scenarios and use cases to teach you when to use each of the NetApp protection solutions. Backup and restore operations are taught using the command line and OnCommand System Manager.Includes: ONTAP commands for software versions 8.3.x to 9.0 The ONTAP 9.0 Cluster Administration and Data Protection combo course uses lecture and hands-on exercises to teach basic administration and configuration of a cluster as well as the core backup and restore technologies found in ONTAP 9. The hands-on labs allow you to practice working with ONTAP features and manage your storage and network resources using the cluster shell and OnCommand System Manager. You will learn how to implement and manage SnapMirror, SnapVault, and SnapLock technology which are used to replicate and restore mission-critical data in the enterprise. The course also surveys real-world scenarios and use cases to teach you when to use each of the NetApp protection solutions. Backup and restore operations are taught using the command line and OnCommand System Manager. Includes: ONTAP commands for software versions 8.3.x to 9.0

NetApp ONTAP 9 Cluster Administration and Data Protection Bundle
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco Implementing Cisco Enterprise SD-Branch v1.0 (ENSDBI)

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for System installers System integrators System administrators Network administrators Overview After taking this course, you should be able to: Describe the Cisco SD-Branch solution and its architecture Explain the hardware components of the Cisco ENCS 5400 and Cisco Catalyst 8200 Series Edge Universal Customer Premises Equipment (uCPE) Install and access the Cisco Enterprise NFVIS on Cisco ENCS 5400 Understand the VNF Lifecycle management and its deployment Identify Cisco Enterprise NFVIS Security considerations Explain the Cisco SD-WAN solution and its components Describe the Cisco ENCS orchestrations systems and Representational State Transfer (REST) APIs Deploy the Cisco ENCS using orchestrators Monitor and troubleshoot Cisco ENFV components using Cisco vManage The Implementing Cisco Enterprise SD-Branch (ENSDBI) v1.0 course is designed to teach you to understand the Cisco© Software-Defined (SD)-Branch architecture and Cisco Enterprise Network Functions Virtualization (ENFV) solution. Through a series of in-person or e-learning lectures and labs, you will learn about the supported hardware platforms with a focus on the components, installation, and upgraded workflows of the Cisco Enterprise Network Compute System (ENCS) 5400 series. Additionally, this course will help you build your skills on Virtual Network Functions (VNF) deployment and orchestration solutions on Cisco ENCS. Course Outline Introducing Cisco SD-Branch Architecture and Cisco ENFV Solution Preparing Cisco ENCS Device for Deployment Deploying VNFs on Cisco ENCS Working with Cisco ENCS Orchestration Monitoring and Managing Cisco ENFV Components Additional course details: Nexus Humans Cisco Implementing Cisco Enterprise SD-Branch v1.0 (ENSDBI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Enterprise SD-Branch v1.0 (ENSDBI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco Implementing Cisco Enterprise SD-Branch v1.0 (ENSDBI)
Delivered OnlineFlexible Dates
Price on Enquiry

CertNexus Internet of Things for Business Professionals (IoTBIZ)

By Nexus Human

Duration 0.5 Days 3 CPD hours This course is intended for This 4-hour course is intended for business leads in project management, marketing and sales who are seeking to grow their organization through IoT technology solutions. This course prepares students for taking the CertNexus IoTBIZ Credential (IOZ-110). Overview This course and associated credential (IOZ-110) will validate your knowledge of IoT terminology and your ability to understand the components of IoT infrastructure, help you uncover challenges for consideration and understand the impact that IoT has on your organization. This includes being able to identify what IoT can do for your organization and the various business and technical challenges that you must address. The Internet of Things (IoT) allows organization to collect an extraordinary volume of data and new analysis tools can enable you to use this data to make well-informed decisions to be made quickly. But before you can successfully plan and implement an IoT solution, you must understand the various factors that will drive your decisions. Putting IoT systems into place can be a complicated proposition with unique considerations distinctly different from traditional IT solutions. This course will familiarize you with IoT components, understand the challenges that you may face, and make design decisions about your IoT projects. Course includes an exam voucher for the IoTBIZ exam (exam IOZ-110). Planning an IoT Implementation Defining IoT IoT Infrastructure Identify Benefits and Challenges of IoT Undertaking an IoT Project Identify Real World Applications for IoT The IoT Development Lifecycle Additional course details: Nexus Humans CertNexus Internet of Things for Business Professionals (IoTBIZ) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Internet of Things for Business Professionals (IoTBIZ) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

CertNexus Internet of Things for Business Professionals (IoTBIZ)
Delivered OnlineFlexible Dates
Price on Enquiry

Employment Law Training Course

By Compliance Central

Discover the essentials of Employment Law with our comprehensive course designed to empower you in navigating the complexities of workplace regulations. Master the legal recruitment process, employment contracts, employee handbooks, disciplinary procedures, and much more to ensure a fair and safe working environment for everyone involved. Delve into the intricacies of employee rights, such as national minimum wage, parental rights, sick pay, and pension schemes. Understand the importance of promoting equality and addressing discrimination in the workplace. Equip yourself with the knowledge to handle dismissals, grievances, and employment tribunals, while also learning about workplace monitoring and data protection. Learning Outcomes: Grasp fundamental employment law principles. Execute compliant recruitment processes. Draft and interpret employment contracts. Develop a comprehensive employee handbook. Implement effective disciplinary procedures. Calculate and manage employee pay and benefits. Address workplace discrimination effectively. Apply health and safety regulations. Along with this course, you also get: Lifetime Access. Unlimited Retake Exam & Tutor Support. Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee. Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Diploma in Employment Law Course Curriculum: Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals Managers and supervisors Small business owners Union representatives Legal advisors Aspiring employment law specialists Requirements To enrol in this Employment Law course, all you need is a basic understanding of the English Language and an internet connection. Career path Employment Law Solicitor - £45-90k/year HR Manager - £35-60k/year Employee Relations Specialist - £30-50k/year Labour Relations Manager - £40-70k/year Trade Union Official - £25-55k/year Employment Law Consultant - £30-60k/year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Employment Law Training Course
Delivered Online On Demand3 weeks
£12

Advanced Diploma in UK Employment Law

By Compliance Central

Are you looking to enhance your Employment Law skills? If yes, then you have come to the right place. Our comprehensive course on Employment Law will assist you in producing the best possible outcome by mastering the Employment Law skills. The Employment Law course is for those who want to be successful. In the Employment Law course, you will learn the essential knowledge needed to become well versed in Employment Law. Our Employment Law course starts with the basics of Employment Law and gradually progresses towards advanced topics. Therefore, each lesson of this Employment Law course is intuitive and easy to understand. Why would you choose the Employment Law course from Compliance Central: Lifetime access to Employment Law course materials Full tutor support is available from Monday to Friday with the Employment Law course Learn Employment Law skills at your own pace from the comfort of your home Gain a complete understanding of Employment Law course Accessible, informative Employment Law learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Employment Law bundle Study Employment Law in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Employment Law Course Improve your chance of gaining in demand skills and better earning potential by completing the Employment Law Employment Law Curriculum Breakdown of the Employment Law Course Module 01: Basics of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Employment Law course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Employment Law. It is also great for professionals who are already working in Employment Law and want to get promoted at work. Requirements To enrol in this Employment Law course, all you need is a basic understanding of the English Language and an internet connection. Career path The Employment Law course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Employment Law. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Advanced Diploma in UK Employment Law
Delivered Online On Demand7 hours
£12

Basics of Employment Law

By Online Training Academy

Unlock the essential knowledge needed to navigate the complexities of workplace regulations with our comprehensive "Basics of Employment Law" course. Designed for professionals aiming to understand and apply fundamental legal principles in employment contexts, this course covers essential modules to equip you with practical insights and compliance strategies. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Basics of Employment Law course, learners will gain a comprehensive understanding of the laws that govern workplaces. They will learn about the legalities involved in recruiting employees, including the rights and responsibilities of both employers and job applicants. Understanding employment contracts will equip learners with the knowledge to navigate the terms and conditions of employment agreements effectively. The course covers important aspects such as workplace discrimination and the rights related to parental leave, sick pay, and pension schemes. Learners will also delve into health and safety regulations to ensure a safe working environment. They will learn about employee monitoring and data protection laws, crucial for maintaining privacy and security at work. The course further explores the creation and significance of employee handbooks. Learners will grasp the concepts of minimum wage laws and disciplinary procedures, including the processes involved in dismissal, handling grievances, and participating in employment tribunals. Course Curriculum Module 01: Basics of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Discrimination in the Workplace Module 05: Parental Rights, Sick Pay and Pension Scheme Module 06: Health & Safety at Work Module 07: Workplace Monitoring and Data Protection Module 08: Employee Handbook Module 09: National Minimum Wage & National Living Wage Module 10: Disciplinary Procedure Module 11: Dismissal, Grievances and Employment Tribunals Learning Outcomes: Understand key principles of employment law and its application. Demonstrate knowledge of legal requirements in recruitment processes. Explain the components and implications of employment contracts. Identify types of workplace discrimination and legal protections. Describe rights related to parental leave, sick pay, and pensions. Outline health and safety obligations and employee responsibilities at work. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basics of Employment Law 3:16:29 1: Module 01: Basics of Employment Law 16:17 2: Module 02: Legal Recruitment Process 23:35 3: Module 03: Employment Contracts 14:06 4: Module 04: Discrimination in the Workplace 27:43 5: Module 05: Parental Rights, Sick Pay and Pension Scheme 27:28 6: Module 06: Health & Safety at Work 09:35 7: Module 07: Workplace Monitoring and Data Protection 06:59 8: Module 08: Employee Handbook 13:03 9: Module 09: National Minimum Wage & National Living Wage 21:57 10: Module 10: Disciplinary Procedure 13:55 11: Module 11: Dismissal, Grievances and Employment Tribunals 20:51 12: CPD Certificate - Free 01:00 Who is this course for? HR professionals seeking legal compliance knowledge. Small business owners managing employee contracts and disputes. Individuals entering HR or administrative roles in organizations. Legal professionals expanding expertise into employment law. Managers aiming to improve workplace compliance and employee relations. Career path HR Officer Legal Advisor Compliance Manager Employee Relations Specialist Recruitment Consultant Business Owner Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Basics of Employment Law
Delivered Online On Demand3 hours 18 minutes
£12

Call Center Manager Training

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand2 hours 18 minutes
£12