Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Crisis Communication for HR Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Crisis Communication for HR Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Crisis Communication for HR Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Crisis Communication for HR Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Crisis Communication for HR? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Crisis Communication for HR there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Crisis Communication for HR course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Crisis Communication for HR does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Crisis Communication for HR was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Crisis Communication for HR is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Crisis and HR Manager Crisis and HR Manager 00:21:00 Module 02: Planning and Managing Communication Planning and Managing Communication 00:26:00 Module 03: Effective Communication Effective Communication 00:32:00 Module 04: Preparing for a Crisis Preparing for a Crisis 00:26:00 Module 05: Communication During and After a Crisis Communication During and After a Crisis 00:25:00 Module 06: Building a Crisis Resilient Workforce Building a Crisis Resilient Workforce 00:40:00
Cognitive Behavioural Therapy (CBT) is a proven method for improving mental health. This course offers a clear introduction to CBT, making it easy to understand and apply. Many people today face challenges like anxiety and depression, and CBT provides practical tools to help manage these issues. Throughout the course, you will learn the key concepts of CBT and how to use various techniques. Each module builds on the last, guiding you through the process step by step. You will also see how CBT can support personal growth and aid children with autism. By the end of this course, you will feel confident using CBT strategies in your own life or helping others. Whether you're a caregiver or looking to enhance your skills, this course opens doors to valuable knowledge in mental health. Join us and take the first step toward making a positive impact. Become proficient in Cognitive Behavioural Therapy (CBT) - CPD Accredited by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Cognitive Behavioural Therapy (CBT) - CPD Accredited mastery is not limited to only conceptual frameworks! This Cognitive Behavioural Therapy (CBT) - CPD Accredited will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the Cognitive Behavioural Therapy (CBT) - CPD Accredited, we will provide experts who will support and guide you. So, add this Cognitive Behavioural Therapy (CBT) - CPD Accredited to your cart and boost your personal and career development. In this Cognitive Behavioural Therapy (CBT) - CPD Accredited, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your Cognitive Behavioural Therapy (CBT) - CPD Accredited career. Enrolling in the Cognitive Behavioural Therapy (CBT) - CPD Accredited can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now! Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Cognitive Behavioural Therapy course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Cognitive Behavioural Therapy is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Cognitive Behavioural Therapy course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Cognitive Behavioural Therapy Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to CBT Introduction to CBT 00:35:00 Module 02: CBT Theories and Principles CBT Theories and Principles 00:48:00 Module 03: CBT Tools and Strategies CBT Tools and Strategies 00:47:00 Module 04: CBT Process CBT Process 00:48:00 Module 05: CBT for Personal Growth CBT for Personal Growth 00:40:00 Module 06: Overcoming Anxiety and Depression Overcoming Anxiety and Depression 00:58:00 Module 07: CBT for Children with Autism CBT for Children with Autism 00:47:00 Assignment Assignment - Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course 2 weeks, 1 day
Overview Conditional Formatting in Excel Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Conditional Formatting in Excel Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Conditional Formatting in Excel Unit 01: Introduction 00:01:00 Unit 02: What is conditional formatting? 00:04:00 Unit 03: Data bars 00:02:00 Unit 04: Colour scales 00:03:00 Unit 05: Icon sets 00:03:00 Unit 06: Top/bottom rules 00:04:00 Unit 07: Highlight cells rules 00:09:00 Unit 08: More rules 00:07:00
Our Bowel Care training will enable learners to deliver effective and thorough support to individuals who have difficulty managing their bowel habits due to immobility or illness. Bowel Care training is aimed at support workers with no experience of bowel care and can also be attended by nurses who may like to update their knowledge.
Duration 3 Days 18 CPD hours This course is intended for This course is designed for broadcast engineers. It might also be of interest to technical solution architects, network engineers, and network administrators. Overview After taking this course, you should be able to: Describe the overall solution and how it works, and identify all components of the solution and their functions Understand initial sizing and capacity Understand the basic requirements for IPFM Understand how Non-Blocking Multicast (NBM) and multicast function in the IPFM Understand and verify Precision Time Protocol (PTP) clocking Describe the DCNM Media Controller Demonstrate the DCNM Media Controller configuration and verification Explain how to deploy an IPFM solution in a high-availability manner Use the DCNM Media Controller to monitor fabric and to troubleshoot basic connectivity and performance issues Understand the approach and basic steps involved in responding to alarms and other notifications The Operating Cisco IP Fabric for Media Solution(IPFMSN) v2.0 course introduces you to the Cisco© IP Fabric for Media (IPFM) solution. The course is designed for broadcast engineers who will use IP technologies to replace Serial Digital Interface (SDI)-based deployments. You will learn about Cisco IPFM deployment, operation, and troubleshooting.The course also covers the Data Center Network Manager (DCNM) Media Controller, a core component of the Cisco IPFM solution. Through lab exercises that focus on building IP fabric as a baseline for a complete IPFM solution, you will learn how to deploy and troubleshoot the DCNM Media Controller to control flows through the fabric. Course Outline Introducing Cisco IP Fabric for Media Media over IP Standardization Designing Cisco IPFM Solution Building Cisco IP Fabric for Media Exploring Non-Blocking Multicast in Cisco IPFM Describing Cisco DCNM Introducing Cisco DCNM PowerOn Auto Provisioning (POAP) Process Implementing Cisco DCNM Flow and Host Policies Precision Time Protocol Cisco IPFM Operations, Administration, and Management Cisco IPFM High Availability Monitoring and Troubleshooting Cisco IPFM Operation
Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
In the UK, more than 12.4 MILLION individuals depend on pensions. It's likely that in the future, you will also get a pension. Therefore, you should be aware of how the UK pension system operates. Pension plans are an important part of retirement planning. This is a type of retirement plan that provides a regular income to retirees. It is typically funded by employers and/or employees and is designed to provide a secure and comfortable retirement. Pension plans are often based on a predetermined formula that considers pay, years of service, and age. Employers and workers frequently contribute to pension plans, and the contributions typically depend on a percentage of the employee's pay. Donations are then invested in various assets, including stocks, bonds, and mutual funds. This course will teach you how pension schemes work, and what types of advantages can assure retirees such as guaranteed income, tax-deferred growth, and death benefits. They can also provide peace of mind by ensuring a consistent income stream after retirement. This Certificate in UK Pension System at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Basically, this course consists of six interconnected and complementary subjects.: The UK system; Type of Schemes; Regulation Fund Governance Law and Regulation of Pensions in the UK; and Key Challenges in UK Pension System. This course will help you stand out from the crowd and become more efficient in the subject of pensions. If you want assistance with the course, we can have professionals who will advise and guide you. So enrol now! Learning Outcomes of Pension Course: Discover everything there is to know about the UK pension system. Understand the fundamental concept and objectives. Distinguish between the private and state pension schemes. Learn about the governance structures and mechanisms that govern pension funds. Discover everything there is to know about various plans. Recognize your positions and the rules that apply to you. Understand the rules and regulations in the United Kingdom, as well as the system's challenges. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Pension Get a free student ID card with Pension Training The Pension course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Pension course materials The Pension comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum of Pension*** Here is the curriculum breakdown of this course: Module 01: Overview Module 02: Type Module 03: Regulation Module 04: Pension Fund Governance Module 05: Law and Regulation Module 06: Key Challenges Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in UK Pension System at QLS Level 3 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Governmental officer HR manager Government employees A person who will receive a pension in future An individual who is going to be retired soon Requirements There are no formal Requirements to enrol in this Pension course. Career path Pension advisers assist people in making financial plans for retirement. The average salary is around £22,000 to £50,000 per year Pension administrator HR manager Financial adviser Pension consultant Certificates CPDQS Accredited Certificate Digital certificate - £10 Certificate in UK Pension System at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in UK Pension System at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Overview of Employment Law The UK workplace is a complex landscape. Employment law governs everything from recruitment to dismissal, ensuring fairness for both employers and employees. This employment law uk course equips you with the knowledge to thrive in this environment. Gain a solid understanding of your rights and responsibilities with this comprehensive Employment Law course. According to the Ministry of Justice, employment tribunal claims rose by 27% in 2020/21, underscoring the need for professionals who can navigate these legal challenges. Furthermore, with the UK's exit from the European Union, employment law is undergoing significant changes, creating a surge in demand for specialists who can interpret and apply new regulations. Our UK employment law course covers everything from the basics to advanced concepts, including recruitment processes, employment contracts, disciplinary procedures, wage regulations, parental rights, workplace discrimination, and health and safety. By the end of this Employment Law UK course, you'll be equipped to handle dismissals, grievances, and employment tribunals with confidence, positioning yourself as an invaluable asset in the UK's dynamic employment landscape. This Employment Law Course will help you to learn: Understand the fundamental principles of employment law in the UK Identify and apply the relevant legal requirements to everyday HR practices Develop effective strategies for managing a diverse workforce in a compliant manner Address workplace issues such as discrimination, harassment, and disciplinary matters Handle dismissal procedures and represent the organisation in employment tribunals This course covers the topics you must know to stand against the tough competition. The future is truly yours to seize with this Employment Law. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Employment Law course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? HR professionals who want to deepen their understanding of UK employment law. Managers who need to make informed decisions on HR matters. Business owners who want to protect their organisation from legal risks. Anyone who is interested in a career in employment law UK. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Employment Law course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Employment Law Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. HR Officer - £25K to 37K/year Employment Law Advisor - £30K to 40K/year HR Manager - £40K to 70K/year Employment Law Solicitor - £48K to 60K/year Human Resources Director - £70K to 120K/year Course Curriculum Module 01: Basics of Employment Law 00:24:00 Module 02: Legal Recruitment Process 00:43:00 Module 03: Employment Contracts 00:25:00 Module 04: Employee Handbook 00:23:00 Module 05: Disciplinary Procedure 00:15:00 Module 06: National Minimum Wage & National Living Wage 00:37:00 Module 07: Parental Right, Sick Pay & Pension Scheme 00:43:00 Module 08: Discrimination in the Workplace 00:39:00 Module 09: Health & Safety at Work 00:19:00 Module 10: Dismissal, Grievances and Employment Tribunals 00:36:00 Module 11: Workplace Monitoring & Data Protection 00:15:00
Register on the Advanced Diploma in Microsoft Excel today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Advanced Diploma in Microsoft Excel is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Advanced Diploma in Microsoft Excel Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Advanced Diploma in Microsoft Excel, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.
Getting Started The BSc in Health and Social Care Top Up is a comprehensive undergraduate program designed to equip students with the knowledge and skills necessary for success in the healthcare and social services sectors. This programme covers essential health, well-being, and social support topics, ensuring graduates are well-prepared for fulfilling careers in these vital fields. The programme is designed for individuals who holds a Qualifi Level 4 Diploma in Health and Social Care and Qualifi Level 5 Diploma in Health and Social Care or equivalent. Anglia Ruskin University offers the BSc (Hons) Health and Social Care program, a highly regarded undergraduate degree providing students with a deep understanding of the dynamic and crucial health and social care sectors. This program is tailored to equip students with the knowledge and skills essential for excelling in various roles within these sectors. The curriculum strongly emphasises integrating theory and practice, enabling students to develop the essential competencies required for effective healthcare and social work delivery. A standout feature of this program is its strong emphasis on real-world experience through placements and practical training, ensuring that graduates are well-prepared to tackle the challenges within the healthcare and social care sectors. Additionally, Anglia Ruskin University's distinguished reputation in healthcare education and research enhances the value of this program, making it an excellent choice for individuals aspiring to make a meaningful impact in these critical fields. The BSc (Hons) Health and Social Care Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements Qualifi Level 4 Diploma in Health and Social Care and Qualifi Level 5 Diploma in Health and Social Care A Level or Equivalent Minimum 1 Year of Health and Social care work experience Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure BSc (Hons) Health and Social Care Programme Structure Leadership Practice in Health and Social Care Evaluating Research for Evidence-Based Practice Strategic Management in Health and Social Care Undergraduate Major Project Delivery Methods The BSc (Hons) Health and Social Care Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.