30102 Management courses

Customer Service Essentials 1 Day Training in Elgin

Customer Service Essentials 1 Day Training in Manchester

Customer Service Essentials 1 Day Training in Cardiff

Customer Service Essentials 1 Day Training in St Andrews

10 Soft Skills You Need 1 Day Training in Southampton

10 Soft Skills You Need 1 Day Training in Maidstone

10 Soft Skills You Need 1 Day Training in Canterbury

10 Soft Skills You Need 1 Day Training in Edinburgh

Communication is the essence of leadership. This programme is the flagship of our leadership courses, focusing on creating a culture of positive interaction and clear, respectful exchanges whilst maintaining high-performance productivity, ownership, and innovation. Prior to the learning session, delegates complete the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey assessing individual productivity preferences and learning styles. This assessment identifies work and learning preferences across 4 styles and 12 environmental and mindset preferences. These elements significantly influence how individuals achieve and perform in work-based learning environments. They also affect how people concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others. Throughout the course, delegates will learn how to: Utilise the TruTalent™ Learning & Productivity assessment to increase productivity and maximise performance Set meaningful professional goals and celebrate success for incremental progress towards achievement Inspire innovation within teams to increase ownership and accountability Empower employees and increase engagement through effective, positive feedback Focus on positivity, setting an example for others that the organisation embraces a "yes" and solutions-oriented approach Improve spoken and written communications, creating an authoritative image of expertise This Leadership Skills course is a 4-hour interactive virtual class. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office, enabling leaders to enhance their skills and drive organisational success.

Highfield Level 2 Award In Food Allergen Awareness And Control In Catering (RQF) Half day course This course gives learners the knowledge and understanding of food allergens and foods that commonly cause intolerances Teaches how to minimise the risk of cross-contamination from allergenic ingredients Benefits of this course: This qualification is aimed at food handlers and other staff involved in food preparation and service who work within the catering industry It provides knowledge and understanding of food allergens and foods that commonly cause intolerances Many people are allergic to foods, or have a food intolerance There is a duty in law for food handlers to ensure these people do not come to harm, either by going into anaphylactic shock and their potential death, or by making them feel really ill for a long period after consuming the food. This qualification is supported by Allergy UK, who regard it as suitable staff training for catering outlets that wish to apply for their Allergy Aware Scheme. Course Contents: The characteristics and consequences of food allergies and intolerances How to identify and control contamination from allergenic ingredients Ways to accurate communicate of allergen information to consumers Accredited, Ofqual regulated qualification Our Food Allergen Awareness and Control in Catering training course is a nationally recognised, Ofqual regulated qualifications accredited by Highfields Qualifications. This means that you can be rest assured that your Food Allergen Awareness and Control in Catering Certificate provides information for best practice to make a real difference to the lives of people who suffer from food allergies or intolerances. It also helps to stay on the right side of the law! The Ofqual Register number for this course is 603/1396/1