30612 Management courses

Customer Service Training Course is Now The Most Demanding Course to Advance Your Career! Customer Service Course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Personal Finance. Our course starts with the basics of Customer Service training and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Key Points You'll Learn: Customer service to create Super-fans who will buy more and recommend your business to their friends. Create a customer experience that delights clients and makes them feel like they're getting a great product. Earn more money from repeat customers and referrals. Turn even angry clients into loyal, long-term clients with amazing customer service. Engage your customers better. Give customers an experience that makes them love your service. So, stand out in the job market by completing the course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Customer Service training course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Curriculum Summary: Importance of Customer Service Customer Service Assistant Providing 'Concierge' Level Of Service The 5 Tenets Of Total Quality Management How To Boost Customer service Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money - Through Customer Retention Dealing With Difficult Customers Method of Assessment MCQ Based Passing Marks 60% Instant Assessment and Feedback Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Customer Service. Customer Service Trainer: £25,000 to £40,000 per year Customer Experience Specialist: £22,000 to £38,000 per year Training and Development Coordinator: £22,000 to £35,000 per year Customer Success Manager: £28,000 to £45,000 per year Call Center Training Supervisor: £28,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Life Coaching Course Helps to Boost Learners' skills and Confidence. Are you looking to enhance your Life Coaching skills? If yes, then you have come to the right place. Our comprehensive courses on Life Coaching will assist you in producing the best possible outcome by learning the Life Coaching skills. Life Coaching Course includes a straightforward curriculum designed to support effective communication skills, wise perspectives and ways to bring about transformational changes in people's beliefs, behaviours, attitudes, careers and day-to-day interactions. Life Coaching Bundle Includes Course 01: Life Coaching and Career Counselling Course 02: Coaching and Mentoring Course 03: Leadership and Management Life Coaching Course Learning Outcomes: You'll be a seasoned expert after completing this reputable Life coaching course. You will discover the following concepts - Introduction to basic concepts of life coaching. How to listen as a coach. Understand the life coaching terminology. Learn how to control life coaching as a process for developmental change. The utilisation of client empowerment. Develop the abilities required to lead and coach well. This course includes: Full Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Life Coaching Course Curriculum Module 01: Introduction to Life Coaching Module 02: History of Life Coaching Module 03: Listening as a Coach Module 04: The Language of Coaching (Part-1,2,3) Module 05: Coaching as a Developmental Change Process Module 06: Empowering the Client Module 07: Ethics in Coaching Module 08: Becoming an Effective Leader and Coach Additionally, you will receive additional informative modules from others courses. Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Life Coaching bundle course. Requirements To enrol in this Life Coaching, all you need is a basic understanding of the English Language and an internet connection. Career path After completing Life Coaching course, you can explore trendy and in-demand jobs. Certificates Certificate of completion Digital certificate - Included Get 3 CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £9.99 Get 3 CPD accredited Hardcopy certificate for £9.99 each. The delivery charge for the hardcopy certificate inside the UK is £3.99 each and international students need to pay £9.99 each to get their hardcopy certificate.

Level 5 Proofreading & Copy Editing Online If you have good grammar and writing skills and want to become a skilled proofreader, this course is perfect. While scanning digital and offline content on various subject matters, you will become an expert in tracking errors. This comprehensive Level 5 Proofreading & Copy Editing course will teach you how to use effective editing tools like checking content for spelling, punctuation, and grammar mistakes, as well as basic formatting. The course will also teach you tips and tricks for fast and efficient proofreading, ensuring that no errors are overlooked. Courses are included in this Bundle Course Course 01: Level 5 Proofreading & Copy Editing Course 02: Level 4 Time Management Course Course 03: Level 5 Report Writing Course Other Benefits of this Level 5 Proofreading & Copy Editing course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 5 Proofreading & Copy Editing course] Level 5 Proofreading & Copy Editing Course Curriculum of Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development Certification of Level 5 Proofreading & Copy Editing After completing the MCQ/Assignment assessment for this Level 5 Proofreading & Copy Editing course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 Proofreading & Copy Editing This course is ideal for those who want to improve their proofreading & copy-editing skills and prepare for the job of their dreams! Level 5 Proofreading & Copy Editing course is also suitable for those who want to understand the subject and keep up to date with the latest information. Requirements Level 5 Proofreading & Copy Editing There are no specific requirements for this Level 5 Proofreading & Copy Editing course because it does not require any advanced knowledge or skills. Career path Level 5 Proofreading & Copy Editing Candidates who complete the Level 5 Proofreading & Copy Editing course can pursue a wide range of jobs, including: Proofreader - Average income between £43K - £56K Copy Editor - Average income between £27K - £44.5K Content Writer - Average income between £44k - £58k Certificates Certificate of completion Digital certificate - Included

Are you looking to enhance your First Aid skills? If yes, then you have come to the right place. Our comprehensive course on First Aid will assist you in producing the best possible outcome by mastering the First Aid skills. The First Aid course is for those who want to be successful. In the First Aid course, you will learn the essential knowledge needed to become well versed in First Aid. Our First Aid course starts with the basics of First Aid and gradually progresses towards advanced topics. Therefore, each lesson of this First Aid course is intuitive and easy to understand. Why would you choose the First Aid course from Compliance Central: Lifetime access to First Aid course materials Full tutor support is available from Monday to Friday with the First Aid course Learn First Aid skills at your own pace from the comfort of your home Gain a complete understanding of First Aid course Accessible, informative First Aid learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the First Aid Study First Aid in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your First Aid Course First Aid Curriculum Breakdown of the First Aid Course Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing with Minor Injuries at the Workplace Module 08: Secondary Illness Loss of Responsiveness and CPR Module 09: Secondary Illness Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing With Fractures and Dislocations Module 12: Call for an Emergency CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The First Aid course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in First Aid. It is also great for professionals who are already working in First Aid and want to get promoted at work. Requirements To enrol in this First Aid course, all you need is a basic understanding of the English Language and an internet connection. Career path The First Aid course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to First Aid. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

This course will enable registered Nurses, Midwives and AHPs to effectively supervise pre-registration students in clinical placement.

A workshop designed specifically for healthcare professionals to meet the standards of the NHS Serious Incident Framework. The day will provide clinical leaders with practical skills to enable them to undertake a root cause analysis and develop an action plan in order to improve quality and safety in their clinical setting.

Gain essential first aid skills and knowledge with our Emergency First Aid at Work Course. Learn how to manage incidents effectively, provide first aid, and respond to various injuries and medical conditions. Suitable for individuals in various workplaces and those interested in workplace safety.

3 Hours Description: This 3 hour course provides your first aiders with the opportunity to practice and update their practical skills, refresh theoretical knowledge and ensures that they are kept up to date with the latest first aid guidelines. Assessment and Certification Students are continuously assessed throughout the course. Cardio Pulmonary Resuscitation and care of the unconscious requires physical effort. Learners should be capable of working with casualties at floor level. Certificates are issued on all first aid courses which includes the annual refresher course date. The HSE strongly recommend that all First Aiders undertake annual refresher training of at least 3 hours per year. Recommended Content Planning for and dealing with emergencies Resuscitation (CPR) Care of the unconscious casualty Control of bleeding Any other subject required Cost: £50.00 + VAT

The aim of this course is to provide learners with a comprehensive understanding of the key factors that drive brand identity and the various components of brand personality, profile, positioning, and association. By the end of the course, learners will be able to understand the relationship between brand identity and image, the importance of brand value, and the different methods for achieving brand differentiation. After the successful completion of the course, you will be able to learn about the following, Factors driving brand identity. Brand Identity Prism. Brand relationship with Organisation. Brand Personality, Profile and Positioning. Brand relationship with employees and customers. Brand Identity, Image and Brand Value. Brand Position, Association and Differentiation. Points of Difference (POD) and Points of Parity (POP). This course is designed to provide a deep understanding of the fundamental concepts of brand identity and branding strategy. The course begins with an overview of the factors that drive brand identity and how they influence the development of brand personality, profile, and positioning. The Brand Identity Prism is introduced as a tool to help learners analyze and understand the various aspects of brand identity. The course then explores the relationship between brand identity and the organization, including the role of employees and customers in building and maintaining brand identity. This course is designed to provide a deep understanding of the fundamental concepts of brand identity and branding strategy. The course begins with an overview of the factors that drive brand identity and how they influence the development of brand personality, profile, and positioning. The Brand Identity Prism is introduced as a tool to help learners analyze and understand the various aspects of brand identity. The course then explores the relationship between brand identity and the organization, including the role of employees and customers in building and maintaining brand identity. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Brand Identity Personality And Positioning Self-paced pre-recorded learning content on this topic. Understanding Brand Identity Personality and Positioning Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing Managers Brand Managers Advertising Managers Communication Managers Public Relations Managers Sales Managers Business Development Managers Entrepreneurs Small Business Owners Marketing and Branding Consultants Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Turn your business ideas into a solid plan for financing and long-term success. Committing your idea to paper in the form of a business plan not only increases your chances of obtaining financing, but also in keeping your business strategically focused. Through this Entrepreneurship: How To Launch A Business in 90 Days learn how to take your dream of starting a business and put it into action. The course will teach you everything you need to know about starting a business. You'll begin by discovering the tricks to picking the right opportunity for you. Next, you'll learn how to develop proven marketing techniques to easily build sales. Since every business needs money, we'll discuss traditional and nontraditional financing options. Finally, you'll learn easy-to-implement employee-management procedures and how to write business policies that help you build your business.   Module: 01 Business Launching in 90 Days Free Promo FREE 00:01:00 Business Launching in 90 Days Paid-Promo 00:01:00 Business Launching in 90 Days Social Media Promo 00:01:00 Module: 02 Business Launching in 90 Days 1.1 00:03:00 Business Launching in 90 Days 1.2 00:02:00 Business Launching in 90 Days 1.3 00:01:00 Business Launching in 90 Days 1.4 00:01:00 Module: 03 Business Launching in 90 Days 2.1 00:02:00 Business Launching in 90 Days 2.2 00:02:00 Business Launching in 90 Days 2.3 00:01:00 Module: 04 Business Launching in 90 Days 3.1 00:03:00 Business Launching in 90 Days 3.2 00:04:00 Module: 05 Business Launching in 90 Days 4.1 00:05:00 Business Launching in 90 Days 4.1 NEW 00:05:00 Module: 06 Business Launching in 90 Days 5.1 NEW 00:01:00 Business Launching in 90 Days 5.1 NEW 00:01:00 Business Launching in 90 Days 5.2 00:03:00 Business Launching in 90 Days 5.3 00:04:00 Module: 07 Business Launching in 90 Days 6.1 00:02:00 Business Launching in 90 Days 6.2 00:01:00 Module: 08 Business Launching in 90 Days 7.1 00:01:00 Business Launching in 90 Days 7.2 00:02:00 Module: 09 Business Launching in 90 Days 8.1 00:03:00 Business Launching in 90 Days 8.2 00:02:00 Module: 10 Business Launching in 90 Days 9.1 00:02:00 Business Launching in 90 Days 9.2 00:02:00 Module: 11 Business Launching in 90 Days 10.1 00:02:00 Business Launching in 90 Days 10.2 00:02:00 Business Launching in 90 Days 10.3 00:04:00 Module: 12 Business Launching in 90 Days 11.2 00:03:00 Business Launching in 90 Days 11.2-2 00:03:00 Module: 13 Business Launching in 90 Days 12.1 00:02:00 Business Launching in 90 Days 2.2 00:02:00 Business Launching in 90 Days 2.3 00:01:00 Module: 14 Business Launching in 90 Days 13.1 00:05:00 Module: 15 Business Launching in 90 Days 14.1 00:03:00 Business Launching in 90 Days 14.2 00:05:00 Module: 16 Business Launching in 90 Days 15.1 00:01:00 Business Launching in 90 Days 15.2 00:03:00 Module: 17 Business Launching in 90 Days 16.1 00:02:00 Business Launching in 90 Days 16.2 00:04:00 Module: 18 Business Launching in 90 Days 17.1 00:04:00 Business Launching in 90 Days 17.2 00:03:00 Module: 19 Business Launching in 90 Days 18.1 00:03:00 Business Launching in 90 Days 18.2 00:05:00 Module: 20 Business Launching in 90 Days 19.1 00:03:00 Business Launching in 90 Days 19.2 00:01:00 Module: 21 Business Launching in 90 Days 20.1 00:01:00 Business Launching in 90 Days 20.1 Junior - no external links 00:01:00 Business Launching in 90 Days 20.2 00:01:00 Business Launching in 90 Days 20.2 - free version - last lecture - upsell 00:01:00 Resources Resources - Entrepreneurship: How To Launch A Business in 90 Days 00:00:00 Course Certification