29951 Management courses

Overview Gain expert tuition in Hairdressing and Barbering and begin a new and exciting career in the UK beauty industry. This comprehensive course covers all aspects of unisex hairstyling and will provide you with the perfect experience for working in a salon or starting a business. The Diploma in Hairdressing and Hair Cuttingcourse presents multiple tips and recommendations over a range of online modules. You will be taught all relevant skills from cutting, colouring, plaiting, and cleaning hair, to trimming beards and engaging in lively consultations with your clients. It will empower you to promote your acquired talents and put yourself in the local hair care marketplace. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Diploma in Hairdressing and Hair Cutting. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Hairdressing and Hair Cutting is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 27 lectures • 06:56:00 total length •Who are Barbers: 00:10:00 •Anatomy of the skull: 00:05:00 •Hair Type: 00:05:00 •Face shapes, Characteristics & Style concepts: 00:05:00 •Tools of the Trade (Barbers): 01:15:00 •Hair Salon Equipments & Furnitures: 00:05:00 •Code of Practices for Barbering Services: 00:45:00 •Safe Startup Guide for Barbers: 00:35:00 •Shaving: 00:35:00 •Cutting the Hair: 00:05:00 •Cutting: Barber Skills & Techniques: 00:35:00 •Cutting hair - One length hair: 00:13:00 •Cutting hair - Uniform Layer: 00:11:00 •Cutting hair - Short graduation: 00:13:00 •Cutting hair - Long graduation: 00:12:00 •Cutting hair - Curly hair: 00:10:00 •Cutting hair - Fringes: 00:12:00 •About Of Hair Style: 00:05:00 •Check Out Your Face Shape: 00:08:00 •Choosing Your Style On Your Shape: 00:07:00 •Best Hairstyles For A Long Face: 00:08:00 •Best Hairstyles For A Square Face: 00:20:00 •Best Hairstyles For A Round Face: 00:06:00 •Best Hairstyles For A Heart Shaped Face: 00:06:00 •How To Love Your Style: 00:05:00 •Glossary of Cuts: 00:10:00 •Shampooing: 00:10:00

Overview Don't listen to 'Fake News' and Conspiracy Theories. Learn the facts about Climate Change and how you can make a difference. This innovative course will enlighten and educate you with scientifically proven facts about the world's changing environment and the challenges ahead. The Solving Climate Change Problems with Renewable Energy course has been written with the assistance of industry professionals and is designed to give you the complete and verified details about Climate Change. You will be taught about current weather patterns and ongoing pollution concerns. The content also covers sustainable energy sources and the achievable goals that everyone should attempt. Know the truth and become 'greener' today. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Solving Climate Change Problems with Renewable Energy. It is available to all students, of all academic backgrounds. Requirements Our Solving Climate Change Problems with Renewable Energy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 32 lectures • 19:25:00 total length •Introduction: 00:30:00 •What is Renewable Energy?: 00:30:00 •Types of Renewable Energy: 00:15:00 •Solar Power: 00:30:00 •Wind Power: 01:00:00 •Hydropower: 01:00:00 •Biofuel: 00:30:00 •The Possibilities of Renewable Energy: 01:00:00 •Government Incentives: 01:00:00 •Renewable Energy Is Key to Fighting Climate Change: 01:00:00 •Energy Audits: 01:00:00 •LEED: 01:00:00 •BREEAM: 01:00:00 •EPC: 01:00:00 •How to Choose Your Renewable Energy Sources: 01:00:00 •The Advantages and Disadvantages of Renewable Energy: 01:00:00 •Solar Geometry: 01:00:00 •Solar Chimney: 00:30:00 •Solar Wall: 00:30:00 •PV/Thermal: 00:10:00 •Solar Water Heaters: 00:30:00 •Solar Water Heaters: 00:30:00 •Solar Photovoltaic Technology Basics: 00:30:00 •Other Energy Saving Technologies: 00:15:00 •Underground Thermal Energy Storage (UTES): 00:15:00 •Trigeneration / CCHP: 00:15:00 •Rainwater Harvesting: 00:15:00 •Fuel Cell: 00:45:00 •Earth Duct: 00:15:00 •Light Pipe: 00:15:00 •Conclusion: 00:15:00 •Assignment - Solving Climate Change Problems with Renewable Energy: 00:00:00

Explore the intricate world of actuarial science with our comprehensive course on Mathematical Foundations. From deterministic models to stochastic life contingencies, delve into key concepts like cash flow valuation, life insurance principles, and premium calculation. Master risk management, taxation, and inflation considerations, and equip yourself with the mathematical tools essential for success in the dynamic field of actuarial science. Elevate your skills and embark on a rewarding career as a knowledgeable and proficient actuary.

Level 3 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Duration 4 Days 24 CPD hours This course is intended for System installers System integrators System administrators Network administrators Solutions designers Overview After completing this course, you should be able to: Explain transactional service activation and how it relates to business requirements Explain the benefits and uses of Cisco NSO Explain how Cisco NSO communicates with network devices Understand the NETCONF protocol and be able to read and write simple YANG models Install NSO and describe how NSO uses NETCONF and the Device Manager component Understand the difference between devices that are fully NETCONF capable and those that are less or not NETCONF capable Explain the YANG service model structure Describe how YANG is used with NSO, create and deploy a service, and explain NSO FASTMAP Design and manage services with YANG models Perform NSO configuration and basic troubleshooting, and describe the following NSO features: integration options, alarms and reporting, scalability and performance options, and available function packs Use logs to troubleshoot the Cisco NSO deployment and check NSO communication with network devices Explain the mapping logic of service parameters to device models and consequently to device configurations Describe the use of different integration options and APIs Explain the use of Reactive FASTMAP for manipulating and implementing advanced Network Functions Virtualization (NFV) components Describe the use of feature components and function packs Define and explain the European Telecommunications Standards Institute (ETSI) Open Source NFV Management and Orchestration (MANO) principles and solution Work with the alarm console, and understand the NSO alarm structure and how it conforms to modern network operations procedures The Cisco NSO Essentials for Programmers and Network Architects (NSO201) v. 4.0 course introduces you to Cisco© Network Services Orchestrator (NSO). You will learn to install Cisco NSO and use it to manage devices and create services based on YANG templates with XPath. This course provides an overview of NSO as a network automation solution, as well as introductions to NETCONF, YANG, and XPath. You will learn about managing devices and creating device templates, service management and service package creation, network element drivers, interfacing with other systems using APIs, configuring and troubleshooting system settings, managing alarms and reporting, configuring NSO for scalability and performance, and capabilities that can be added to Cisco NSO. Introduction to Cisco NSO Meeting Challenges with Orchestration Challenges of Network Management Challenges of Network Orchestration NSO Features and Benefits That Meet Challenges Standardized Approach What Is NSO? Logical Architecture Components What Does NSO Do? Orchestration Use Cases How Does NSO Work? Introduction to NETCONF and YANG Packages Mapping Logic Network Element Drivers (NEDs) Resources and Training Resources Training Get Started with Cisco NSO Installing Cisco NSO Setup Overview Cisco NSO Local Installation Installing NEDs Using NetSim NETCONF Overview Challenges of Network Management Introduction to NETCONF NETCONF Operation Device Manager Device Manager Overview Device Configuration Management Device Connection Management Templates and Groups Other Device Management Tools Service Manager Essentials YANG Overview Introduction to YANG Other Representations of YANG Data Types XPath Overview Basic YANG Statements Can You Spot the Error? Using Services Package Architecture Creating a Service Package Sample Service Configuration Service Template YANG Service Model Deploying a Service Model-to-Model Mapping Mapping Introduction Mapping Logic FASTMAP Template Processing Service Design and Cisco NSO Programmability Service Design Service Design Overview Top-Down Approach Bottom-Up Approach Device Configuration Service Model Service Management Service Management Tasks Service Lifecycle Management Guidelines NSO Programmability Introduction NSO Programmability Overview Python Service Skeleton Creating a Service YANG Model Creating a Service Template Template Processing with Python Cisco NSO Flexibility System Configuration and Troubleshooting System Configuration System Troubleshooting Integration Integration Options NETCONF Server Web Integration SNMP Agent Alarm Management and Reporting Alarm Management Reporting Scalability and Performance High Availability High-Availability Cluster Communications Clustering Layered Service Architecture Addressing Performance Limitations Components and Function Packs Function Packs NFV Orchestration Reactive FASTMAP

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Embrace your love for animals and look to turning it into a real career by taking our Wildlife Rescue and Rehabilitation Course. All across the UK, wild animals are in potential danger from humans and the world around them, especially as habitats creep further into rural areas. This is something that is echoed all-round the globe, with Wildlife rescuers and rehabilitators in greater demand than ever before. If this profession is something you want to get involved in, these expertly written online modules will guide you towards the steps you need to take. Compiled with the help of industry professionals, you can learn how to help native animals like foxes, badgers, seals, and hedgehogs. This might even lead to important work abroad with more exotic species. This Diploma in Wildlife Rescue and Rehabilitation at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Wildlife Rescue and Rehabilitation Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Wildlife Rescue and Rehabilitation course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Learning Outcomes of the Course: Understand the basic principles of wildlife rehabilitation Learn exactly how to get started as a professional animal rehabilitator Realise the importance of personal safety protocols during wildlife encounters Know the basic checks needed to diagnose the health of an animal Recognise the symptoms and signs of serious injuries in an animal Know how to identify animal diseases and prevent their transmission Discover how to treat minor injuries in an animal Acquire the ability to approach and soothe a frightened animal This Wildlife Rescue and Rehabilitation Course deliver full and useful information about animal rehabilitation principles and opportunities. You will learn the responsibilities of a rehabilitator and the safety protocols that they must follow. Among many other skills, you will be shown how to check animals for major injuries or distress, as well as symptoms of a disease or harmful conditions, including exposure to pollutants. You will also be taught how best to interact with different species and examine them in a way that will not create further harm or panic. This complete learning package can be taken from any online-enabled device and at the pace you prefer. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrol this course now and become an SOS service for the UK's wildlife. The Wildlife Rescue and Rehabilitation Course have been designed by experts to create a rich and in-depth training experience for all students who enrol. Enrol on the course now and get instant access to all course materials. Enjoy the Wildlife Rescue and Rehabilitation Course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! **** Course Curriculum of Wildlife Rescue and Rehabilitation **** Module 01: Overview of Wildlife Rehabilitation What Is Wildlife Rehabilitation? Why Is Wildlife Rehabilitation Needed? Descriptions of Wildlife Rehabilitation Facilities Common Wildlife Rehabilitation Activities Chronological Outline of the Rehabilitation Process Relevant Legislation Module 02: Becoming a Wildlife Rehabilitator What Does a Wildlife Rehabilitator Do? Benefits of Being a Wildlife Rehabilitator Wildlife Rehabilitator Skills Basic Requirements of Wildlife Rehabilitators Ways to Become a Wildlife Rehabilitator Getting Started as a Wildlife Rehabilitator Module 03: Human Safety Importance of Human Safety Environmental Hazards Human Factor Hazards Equipment Hazards Health Risks Personal Protective Equipment Protection from Hazardous Materials Basic Safety and Preparedness Guidelines Operational Risk Management Outfitting Module 04: Basic Animal Health Checking the Health Status of an Animal Behavioural Indicators Physical Indicators Physiological Indicators Animal's Health Factors Animal Treatments Microchipping Module 05: Wildlife Injuries Common Physical Injuries in Wild Animals Ways Animals Can Be Injured Injuries Caused by Conflict with Other Animals Accidents Self-Amputation Moulting Injuries Due to Weather Conditions and Natural Disasters Long-Term Effects of Injuries in the Wild Module 06: Disease Control The rationale for Disease Control Prevention of Disease Transmission Standards to Prevent Disease Transmission within the Facility Release Considerations Definition of Common Terms Types of Cleaning Agents Properties of Disinfectants General Comment on Potential Environmental Toxins Module 07: Best Way to Interact with Animals Wound Management: The Treatment of Wounds Treatment of Burns Treatment of Clean or Contaminated Wounds Biology and First Aid of Fractures Field First Aid for Suspected Fractures Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Wildlife Rescue and Rehabilitation at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? This Wildlife Rescue and Rehabilitation Course are ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course are suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Wildlife Rescue and Rehabilitation Course program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry skillset with this course. Career path This Wildlife Rescue and Rehabilitation course are ideal for those that want to work in a UK organisation or provide their own welfare services for native animals. As such, it covers the following careers and roles: Wildlife Technician Wildlife and Conservation Officer Animal Care Specialist or Veterinarian Animal Welfare Officer Wildlife Supervisor Certificates Certificate of completion Digital certificate - £10 Diploma in Wildlife Rescue and Rehabilitation at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Wildlife Rescue and Rehabilitation at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Writing clear and concise crime reports is essential for law enforcement professionals, as well as those working in related fields. This course offers a thorough guide on how to write effective crime reports, focusing on the nuances of language, structure, and the key components that make a report not only accurate but also compelling. Learners will gain insights into the importance of presenting facts without ambiguity, ensuring that every piece of information can be understood by both legal professionals and the public. Throughout the course, you will explore various techniques for organising and drafting crime reports that adhere to legal standards. Key topics include writing techniques that aid in creating factual and detailed reports, as well as understanding how to avoid common pitfalls such as over-explanation or leaving critical details out. By the end of the course, learners will be well-equipped to write reports that effectively communicate the situation while remaining precise, professional, and legally sound. This is an invaluable skill for those involved in law enforcement or any related profession. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Crime Report Writing Module 02: Types of Crime Reports Module 03: Report Structure and Organisation Module 04: Writing Techniques for Clarity and Accuracy Module 05: Gathering and Documenting Information Module 06: Writing Effective Descriptions Module 07: Writing Objective and Impartial Reports Module 08: Legal and Ethical Considerations Module 09: Report Review and Editing Learning Outcomes: Develop precise and concise crime report writing skills. Demonstrate mastery in structuring organised and effective reports. Enhance descriptive writing techniques for impactful narratives. Apply objective and impartial language in report creation. Navigate legal and ethical considerations within crime reporting. Execute meticulous review and editing processes for polished reports. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Law enforcement professionals Criminal justice students Legal professionals Private investigators Security personnel Compliance officers Risk management specialists Anyone interested in effective crime reporting Career path Police Officer Crime Analyst Legal Researcher Private Investigator Security Consultant Compliance Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Overview ***Limited Time Offer*** ★★★ Enrolment Gift: Get PDF Certificate + Transcript + Student ID Card - Enrol Now! ★★★ Challenge your language limits and grow your English skills to the ultimate extent by enrolling in the comprehensive Functional Skills: English course. This expert-outlined diploma course covers all the key fundamentals of English learning, from English grammar basics to resolving common English mistakes and discovering effective ways to improve your English. You will learn the multilateral uses of the same English words in different English contexts and become confident in applying the newly learned English concepts in any English setting you desire. Throughout the English course, your English grammar will improve, and you will enrich your English vocabulary, gaining more acceptance in both personal and professional English-speaking environments. How will I get my Certificate? You may have to take an English quiz or English test online during or after the English course. After successfully completing the English course, you will be eligible for the English certificate. This English certificate will validate your English proficiency and will be a valuable addition to your English-focused CV. Who is this course for? There is no prior English experience or previous English-related qualifications required for enrollment in this Functional Skills: English course. It is available to all students, of all academic backgrounds, who wish to improve their English skills. Whether you are starting your English learning journey or aiming to refine your English, this English course is perfect for enhancing your English abilities. Requirements Our Functional Skills: English course is fully compatible with PCs, Macs, laptops, tablets, and smartphones, ensuring that you can study English wherever you are. This English course has been designed to be fully accessible on tablets and smartphones, so you can access your English lessons on Wi-Fi, 3G, or 4G. There is no time limit for completing this English course, allowing you to study English at your own pace and in your own time. This flexibility ensures that your English education fits into your schedule, making it easier to balance English studies with other commitments. Career Path Having these English qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring, and more, where English proficiency is highly valued. Your English skills will be a key asset in pursuing English-related roles and advancing in English-focused careers. By mastering English, you can significantly enhance your employability and succeed in any English-speaking work environment. Start your English journey today, and watch your English career prospects soar. Course Curriculum 1 sections • 8 lectures • 02:02:00 total length •Module 1: Introduction to the Course: 00:10:00 •Module 2: Basics of Grammar: 00:14:00 •Module 3: The Basics of Sentence: 00:08:00 •Module 4: Structure of Sentence: 00:16:00 •Module 5: Question: 00:11:00 •Module 6: Punctuation & Capitalisation: 00:21:00 •Module 7: Spelling: 00:23:00 •Module 8: Common Mistakes & Ways to Improve: 00:19:00

Duration 5 Days 30 CPD hours This course is intended for Test Programme Managers, Test Managers, and anyone else wishing to take the ISTQB© Certified Tester Advanced Level Test Manager examination. Overview Whilst this course is focused on the syllabus, giving participants the maximum chance of passing the examination, it also contains many real world practical examples. On completion of this course, attendees will have an advanced understanding of test design techniques and will be fully prepared to take the ISTQB© Certified Tester Advanced Level Test Manager examination. ISTQB© is the standard for international qualifications in software testing at an advanced level. The course thoroughly prepares attendees for the ISTQB© Certified Tester Advanced Level Test Manager examination. Testing Process The fundamental test process Test levels and test types Test planning, monitoring and control Test analysis Test design Test implementation Test execution Evaluating exit criteria and reporting Test closure activities Test Management Test management in context Risk-based testing and other approaches for test prioritization and effort allocation Test documentation and other work products Project risk management Other test work products Test estimation Defining and using test metrics Business value of testing Distributed, outsourced, and insourced testing Managing the application of industry standards Reviews Management reviews and audits Managing reviews Metrics for reviews Managing formal reviews Defect Management The defect lifecycle and the software development lifecycle Cross-functional defect management Defect report information Assessing process capability with defect report information Improving the Testing Process Introduction Test improvement process Improving the testing process Improving the testing process with TMMI Improving the testing process with TPI Next Improving the testing process with CTP Improving the testing process with STEP Test Tools and Automation Tool selection Return on investment (ROI) Selection process Tool lifecycle Tool metrics People Skills ? Team Composition Individual skills Test team dynamics Fitting testing within an organization Motivation Communication

Description Microsoft Excel has hundreds, if not thousands, of functions and features. This course aims to cover some of the best – that is the ones I find most useful. In “Adventures in Excel”, I cover the simple-to-use but powerful functions that I use most often: Basic features including products and powers Key date functions including the calculation of due dates and days past due Generating random numbers and random dates The new IFS functions (new to Office365) Text functions The most useful logical functions and IS functions How to create a drop-down list The new XLOOKUP function Pivot tables   These functions are easy to use, and, unless your role is extremely specialised, they are probably the ones you’ll use 90% of the time. I hope you find the course helpful.   Learning Outcomes Participants in this course will learn: Basic Excel functions including SUM, AVERAGE, MIN, MAX, PRODUCT, POWER and SQRT Useful date functions including TODAY, EOMONTH, EDATE, and DAYS Generating random numbers using RAND and RANDBETWEEN; generating random dates; and randomly picking an item from a list or table The new RANDARRAY function in Office365 The new IFS functions in Office365 including AVERAGEIFS, MAXIFS, MINIFS, COUNTIFS, and SUMIFS Text functions including TRIM, LOWER, UPPER, PROPER, LEFT, MID, RIGHT, FIND, TEXTJOIN and CONCATENATE Logical functions AND, OR, and NOT and IS functions ISTEXT, ISNUMBER, ISBLANK and ISERROR How to create a drop-down list The new SORT and FILTER functions in Office365 VLOOKUP and the new XLOOKUP function How to create a Pivot table and analyse data with one     Course Requirements There are no pre-course requirements.   Additional Resources Course Spreadsheet with the examples covered.     About Ross Ross Maynard is a Fellow of the Chartered Institute of Management Accountants in the UK. He is director of Ideas2Action Process Excellence Ltd and has 30 years’ experience as a process improvement consultant and facilitator. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel